Enterprise Survey 2012

China, 2011 - 2013

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Reference ID

CHN_2012_ES_v01_M

DOI

https://doi.org/10.48529/kc2d-0x45

Producer(s)

World Bank

Collection(s)

Enterprise Surveys

Metadata

DDI/XML JSON

Study website

Created on

Jul 25, 2013

Last modified

Sep 26, 2013

Page views

520559

Downloads

737908

Customer relations (CNo11e)

Data file: China-2012-full ES N2700 data

Overview

Valid: 2700

Invalid: 0

Type: Discrete

Decimal: 0

Start: 524

End: 525

Width: 2

Range: -9 - 5

Format: Numeric

Questions and instructions

Question pretext

SHOW CARD

Literal question

To what extent are information and communication technologies (computers, internet, and software) used to support key business activities in each of the following business processes?
Customer relations

Categories

Value	Category	Cases
-9	Don’t Know (spontaneous)	16	0.6%
-7	NA	19	0.7%
1	Never	312	11.6%
2	Rarely (once in a while)	378	14%
3	Sometime (few times a month)	429	15.9%
4	Frequently (few times a week)	649	24%
5	All the time (Daily)	897	33.2%

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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