South East Europe Trade Logistics Impact Evaluation 2014, Survey of Serbian Freight Forwarders
Serbia, 2014
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Reference ID
SRB_2014_TLIE-SFF_v01_M
Producer(s)
Alejandra Mendoza Alcantara, Ana Margarida Fernandes, Russell Hillberry
Metadata
Created on
Jun 16, 2016
Last modified
Jun 16, 2016
Page views
24227
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- Data files
- ffsurvey_finaldata
Other, what? (e11_6x)
Data file: ffsurvey_finaldata
Overview
Valid:
33
Type:
Discrete
Start:
604
End:
847
Width:
244
Range:
-
Format:
character
Questions and instructions
Question pretext
Read to respondent: In following questions (E3 - E11) we ask about "delays in customs clearance." The word "delay" here means a period of time that is both unexpected and long enough to risk a breach of contractual obligations.
Literal question
If the performance of border agencies (customs and non-customs) at the border post or terminals are among the main causes for unexpected delays in customs clearance, please rank the following in terms of importance
Other
Other
Categories
| Value | Category | Cases | |
|---|---|---|---|
| Absence of focus on work | 1 |
3%
|
|
| Arrogance of the workers | 1 |
3%
|
|
| Because of bad documents, improperly prepared job | 1 |
3%
|
|
| Breakdown of information system | 1 |
3%
|
|
| Crowd on border crossing | 1 |
3%
|
|
| Crowds | 1 |
3%
|
|
| Cumulative shipments, storage, other services, sanitary, veterinarian | 1 |
3%
|
|
| Disinterest of customs and non-customs officers in procedures | 1 |
3%
|
|
| Inappropriate documentation (some documents are missing) | 1 |
3%
|
|
| Legal regulations | 1 |
3%
|
|
| Negligence, they do not want to work, the customs officers think that they are more important than the state | 1 |
3%
|
|
| On border crossing shortage of storage space on terminal | 1 |
3%
|
|
| Physical inspection | 1 |
3%
|
|
| Poor organization of workers | 2 |
6.1%
|
|
| Problems on other side of the border | 1 |
3%
|
|
| Regulations - different interpretation # 39; A Simpler Way | 1 |
3%
|
|
| Season | 1 |
3%
|
|
| Sluggishness in work | 1 |
3%
|
|
| System breakdown | 2 |
6.1%
|
|
| The crowds during the holiday season. | 1 |
3%
|
|
| The time required to obtain certificates or analysis. | 1 |
3%
|
|
| There are topo many documents | 1 |
3%
|
|
| Traffic jams, so we do not get there in time | 1 |
3%
|
|
| Unpredictable circumstances, system breakdown, etc. | 1 |
3%
|
|
| Weather conditions | 1 |
3%
|
|
| Work in shifts | 1 |
3%
|
|
| Work of customs in Macedonia | 1 |
3%
|
|
| Working hours of customs office in the sense that we have deadlines when we have to arrive with goods during the day, to finish the work due store the goods in public customs warehouse, because we are not allowed to store the goods and transpor | 1 |
3%
|
|
| Working hours of inspection office | 1 |
3%
|
|
| Wrong interpretation of instructions and avoiding to read the rules | 1 |
3%
|
|
| You have to ask him personally, contact by phone | 1 |
3%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.