Question pretext
Hello and thank you for talking to us. I am from NORC Infotrak Research and Consulting working with the World Bank. We are in your municipality today conducting a survey to better understand governance and service delivery issues within your municipality.
The interview will take about 60 minutes and we will ask questions to you or to other adults in the household who may be the most knowledgeable about particular topics. This survey or similar surveys may be repeated in the future and we may re-contact you to ask if you would like to participate in them. In order for us to be able to contact you about these future surveys, I will collect your name and locating information at the end of this survey.
The information you give, including your name and locating information, will be analyzed by the World Bank and the results will be shared only on an aggregated basis with decision makers. Your name will not be associated with your responses. The information that you provide will be kept until at least 2015 for the purposes of preparing reports to the project sponsor. Your participation is completely voluntary. You are free to not answer any question with which you are not comfortable, and you may stop the interview at any time.
If you have any questions about the survey, you may contact Amwayi Tsuma at Infotrak at 0722-906-117. May we begin?
