| Value | Category |
|---|---|
| 1 | difficulty_access lack_information |
| 2 | lack_information |
| 3 | lack_information lack_documentation |
| 4 | lack_information other |
| 5 | lack_information queues_times difficulty_access |
| 6 | other |
| 7 | prefer_no_answer |
| 8 | queues_times |
| 9 | queues_times difficulty_access lack_documentation lack_information |
| 10 | queues_times lack_information |
| 11 | queues_times lack_information other |
| 12 | queues_times other |
| 13 | queues_times other lack_information |
| 14 | refusal |
| 15 | refusal difficulty_access |
| Missing value |
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