| Value | Category | Cases | |
|---|---|---|---|
| 1 | Distance (Registration area is too far) | 59 |
33.3%
|
| 2 | Complex (Process is too difficult and long) | 71 |
40.1%
|
| 3 | Time (Don't have the time to go and register) | 5 |
2.8%
|
| 4 | I don't know where to go | 3 |
1.7%
|
| 5 | I don't understand the process well | 11 |
6.2%
|
| 8 | Power outage | 1 |
0.6%
|
| 13 | Long waiting time for ID release | 2 |
1.1%
|
| 14 | Wrong entry of personal details | 3 |
1.7%
|
| 15 | Area is not well-ventilated | 3 |
1.7%
|
| 17 | Typhoon | 1 |
0.6%
|
| 19 | Difficulty in capturing biometics | 6 |
3.4%
|
| 22 | Incomplete requirements | 3 |
1.7%
|
| 99 | NONE | 9 |
5.1%
|
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