| Value | Category | Cases | |
|---|---|---|---|
| -1 | Missing | 133 |
5.5%
|
| 1 | Connectivity or poor network | 399 |
16.6%
|
| 2 | High call charges or SMS | 651 |
27.1%
|
| 3 | High costs of mobile money transactions | 575 |
24%
|
| 4 | High internet charges | 530 |
22.1%
|
| 5 | Inadequate skills | 56 |
2.3%
|
| 6 | Any Other] | 24 |
1%
|
| 9 | Don’t know | 32 |
1.3%
|
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