Governance Public Safety and Justice Survey 2022-2023

South Africa, 2022 - 2023

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Reference ID

ZAF_2022-2023_GPSJS_v01_M

Producer(s)

Statistics South Africa

Collection(s)

DataFirst , University of Cape Town, South Africa

Metadata

Documentation in PDF DDI/XML JSON

Study website

Created on

Aug 12, 2025

Last modified

Aug 12, 2025

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13397

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420

Reason for unsatisafaction with SARS (tax and customs authorities) services (SARSunsatis)

Data file: gpsjs-2022-2023-individual-v1

Overview

Valid: 20543

Invalid: 0

Type: Discrete

Decimal: 0

Width: 2

Range: 1 - 88

Format: Numeric

Questions and instructions

Categories

Value	Category	Cases
1	Long distance to SARS offices	4	0%
2	Too long to be attended	20	0.1%
3	Rude or uncaring officers	4	0%
4	Incorrect unfair deductions	23	0.1%
5	Could not get help	13	0.1%
6	Corrupt officials	8	0%
7	Congested/unclean facilities	1	0%
9	Complicated process	22	0.1%
10	Late tax refund	2	0%
11	Long waiting time	4	0%
12	Other(Specify)	9	0%
88	Not applicable	20433	99.5%

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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