Multi-Tier Framework for Measuring Energy Access 2017

Liberia, 2017

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Reference ID

LBR_2017_MTF_v01_M

DOI

https://doi.org/10.48529/xnkn-3043

Producer(s)

Energy Sector Management Assistance Program (ESMAP)

Metadata

Documentation in PDF DDI/XML JSON

Created on

Jan 27, 2026

Last modified

Jan 27, 2026

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How do you request for repairs in electricity service or file a complaint? (C32)

Data file: MTF_HH_Main.dta

Overview

Valid: 547

Invalid: 3356

Minimum: 1

Maximum: 7

Type: Discrete

Decimal: 0

Start: 853

End: 853

Width: 1

Range: 1 - 7

Format: Numeric

Questions and instructions

Literal question

C.32. How do you request for repairs in electricity service or file a complaint?

Categories

Value	Category	Cases
1	Call/SMS utility company	192	35.1%
2	Call a local technician	65	11.9%
3	Send a letter/email	15	2.7%
4	Social media	9	1.6%
5	Talk to community representative	49	9%
6	No system to request repairs/file complaint	195	35.6%
7	other	22	4%
Sysmiss		3356

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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