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unhcr

End User Survey of Non-Food Items 2023

Pakistan, 2023
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Reference ID
PAK_2023_EUS-NFI_v01_M
Producer(s)
UN Refugee Agency (UNHCR)
Collection(s)
United Nations Refugee Agency (UNHCR)
Metadata
DDI/XML JSON
Study website
Created on
May 14, 2026
Last modified
May 14, 2026
Page views
2368
Downloads
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  • Study Description
  • Data Description
  • Documentation
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  • Identification
  • Version
  • Scope
  • Coverage
  • Producers and sponsors
  • Sampling
  • Data collection
  • Access policy
  • Contacts
  • Metadata production
  • Identification

    Survey ID number
    PAK_2023_EUS-NFI_v01_M
    Title
    End User Survey of Non-Food Items 2023
    Abbreviation or Acronym
    EUS-NFI 2023
    Country/Economy
    Name Country code
    Pakistan PAK
    Study type
    Service Provision Assessments [hh/spa]
    Abstract
    Division of Emergency, Security, and Supply (DESS) set up a sustainable product development team to re-design the UNHCR relief items and their packaging to include recycled and renewable content to reduce the associated GHG emissions by 20% by 2025.

    UNHCR uses Post Distribution Monitoring (PDM) as a mechanism to collect refugees' feedback on the quality, sufficiency, utilization and effectiveness of the assistance items they receive. The underlying principle behind the process is linked to accountability, as well as a commitment to improve the quality and relevance of support provided, and related services. To assess the re-design and collect feedback on the green core-relief items, the end-user survey or PDM was implemented in Quetta and Peshwar. 741 households were surveyed. Data was collected in April and May 2023.
    Kind of Data
    Sample survey data [ssd]
    Unit of Analysis
    Households

    Version

    Version Description
    Version 2.1: Edited, cleaned and anonymised data.
    Version Date
    2023-09-15

    Scope

    Notes

    The survey was conducted with one focal point from each recipient household. The respondent is asked question about multiple distribution items, Non-Food items, WASH Hygiene kits, Female Hygiene kits and LPG. The respondent is asked their feedback on these items covering the following points:

    1. Quality of items
    2. Sufficiency of items
    3. Usefulness of items
    4. Distribution process
    5. Actual use of items
    6. Assistance preference and their access to communication and complaints mechanisms
    7. Overall feedback and suggestions for future CRIs, incl on sustainability
    Topics
    Topic
    Health and Nutrition
    Health
    Elderly and Disabled
    Mental Health
    Reproductive Health

    Coverage

    Geographic Coverage

    Peshwar and Quetta

    Universe

    Recipients of NFIs

    Producers and sponsors

    Primary investigators
    Name Affiliation
    UN Refugee Agency (UNHCR) UN

    Sampling

    Sampling Procedure

    Simple Random Sampling

    Data collection

    Dates of Data Collection
    Start End
    2023-04-17 2023-05-11
    Data Collection Mode
    • Computer Assisted Telephone Interview [cati]

    Access policy

    Citation requirements

    UNHCR (2023). Pakistan: End User Survey of Non-Food Items 2023. Accessed from: https://microdata.unhcr.org

    Contacts

    Contacts
    Name Affiliation Email
    Curation team UNHCR microdata@unhcr.org

    Metadata production

    DDI Document ID
    DDI_PAK_2023_EUS-NFI_v01_M
    Producers
    Name Abbreviation Affiliation Role
    UN Refugee Agency UNHCR UN

    Metadata producer

    Development Data Group DECDG The World Bank

    Metadata adapted for World Bank Microdata Library

    Date of Metadata Production
    2023-09-29

    Metadata version

    DDI Document version
    Identical to a metadata (UNHCR_PAK_2023_NFI_anon_data_v2.1) published on UNHCR catalog (https://microdata.unhcr.org/index.php/home). Some of the metadata fields have been edited.
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