| Value | Category |
|---|---|
| 1 | Yes, relevant person on the line |
| 2 | Was given a new number, had to dial again to reach relevant person |
| 3 | Redirected to relevant person |
| 4 | Respondent asked to call back later |
| 5 | Respondent not interested in service |
| 2147483642 | Respondent does not understand |
| 2147483635 | None of the above |
| 2147483629 | Refer to headquarters |
| 2147483639 | Refused to answer |
| 2147483625 | Don't know |
| 2147483633 | Left survey |
| 2147483627 | Filtered |
| Sysmiss |
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