| Value | Category | Cases | |
|---|---|---|---|
| 1 | Yes, relevant person on the line | 6029 |
69.3%
|
| 2 | Was given a new number, had to dial again to reach relevant person | 35 |
0.4%
|
| 3 | Redirected to relevant person | 64 |
0.7%
|
| 4 | Respondent asked to call back later | 917 |
10.5%
|
| 5 | Respondent not interested in service | 117 |
1.3%
|
| d | Don't know | 0 | |
| f | Filtered | 0 | |
| h | Refer to headquarters | 0 | |
| l | Left survey | 0 | |
| n | None of the above | 0 | |
| r | Refused to answer | 0 | |
| u | Respondent does not understand | 0 | |
| Sysmiss | 1537 |
17.7%
|
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