Enterprise Survey 2010
Costa Rica, 2010 - 2011
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CRI_2010_ES_v01_M_WB
Enterprise Survey 2010
| Name | Country code |
|---|---|
| Costa Rica | CRI |
Enterprise Survey [en/oth]
An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit (FPDEA). The Enterprise Surveys are conducted across all geographic regions and cover small, medium, and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries.
The objective of the study is to obtain feedback from enterprises in client countries on the state of the private sector as well as to help in building a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through face-to-face interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries.
The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance.
Sample survey data [ssd]
The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll.
Version
Version 01
Scope
The scope of the study includes:
- Characteristics of Establishment;
- Infrastructure and Services;
- Sales and Supplies;
- Innovation and Degree of Competition;
- Land and Permits;
- Crime;
- Finance;
- Business Development Services;
- Business-Government Relations;
- Labor;
- Business Environment;
- Performance.
Coverage
National
Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country.
The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities sectors.
Producers and sponsors
| Name |
|---|
| World Bank |
| Name | Role |
|---|---|
| TNS Opinion | Implementation of LAC 2010 enterprise surveys roll out |
| Name |
|---|
| World Bank |
Sampling
The study was conducted using stratified random sampling. Three levels of stratification were used in the sample: firm sector, firm size, and geographic region.
Industry stratification was designed in the way that follows: the universe was stratified into three manufacturing industries (ISIC codes 15, 26-29, and Other Manufacturing), two service industry (retail and hotels/restaurants), and one residual services sector. Each of the manufacturing industries and the retail sector had a target of 120 interviews. Hotels, restaurants and other services had a target of 60 interviews each.
Size stratification was defined following the standardized definition for the Enterprise Surveys: small (5 to 19 employees), medium (20 to 99 employees), and large (more than 99 employees). For stratification purposes, the number of employees was defined on the basis of reported permanent full-time workers. This seems to be an appropriate definition of the labor force since seasonal/casual/part-time employment is not a common practice, except in the sectors of construction and agriculture.
Regional stratification was defined in two locations (city and the surrounding business area): San Jose and Central Valley and the rest of the country.
For Costa Rica, two sample frames were used. The first was supplied by the World Bank and consists of enterprises interviewed in Costa Rica in 2006. The World Bank required that attempts should be made to re-interview establishments responding to the Costa Rica 2006 survey where they were within the selected geographical locations and met eligibility criteria. That sample is referred to as the Panel. The second sample frame was produced from the Census of businesses and commercial establishments from 2010 created by the National Institute of Statistics (INEC).
The two sample frames were then used to get a sample of 600 establishments with five or more employees.
The quality of the frame was assessed at the outset of the project through visits to a random subset of firms and local contractor knowledge. The sample frame was not immune from the typical problems found in establishment surveys: positive rates of non-eligibility, repetition, non-existent units, etc. In addition, the sample frame contains no telephone/fax numbers so the local contractor had to screen the contacts by visiting them. Due to response rate and ineligibility issues, additional sample had to be extracted by the World Bank in order to obtain enough eligible contacts and meet the sample targets.
Given the impact that non-eligible units included in the sample universe may have on the results, adjustments may be needed when computing the appropriate weights for individual observations. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 5.69% (88 out of 1546 establishments).
The number of realized interviews per contacted establishment was 0.35. The estimate is based on the total number of firms contacted including ineligible establishments. This number is the result of two factors: explicit refusals to participate in the survey, as reflected by the rate of rejection (which includes rejections of the screener and the main survey) and the quality of the sample frame, as represented by the presence of ineligible units. The number of rejections per contact was 0.45.
Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Costa Rica ES 2010 Implementation" in external resources.
For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered:
a - Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. The resulting weights, which include adjustments applied to panel firms, are in the variable w_strict_panadj.
b - Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. The resulting weights are included in the variable w_median_panadj.
c - Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to contact or that refused the screening questionnaire are assumed eligible. This definition includes as eligible establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Under the weak assumption only observed non-eligible units are excluded from universe projections. The resulting weights are included in the variable w_weak_panadj.
Survey instrument
The current survey instruments are available:
- Core Questionnaire [ISIC Rev.3.1: 45, 50, 51, 52, 55, 60-64, 72];
- Core Questionnaire + Manufacturing Module [ISIC Rev.3.1: 15-37];
- Core Questionnaire + Retail Module [ISIC Rev.3.1: 52];
- Screener Questionnaire.
The "Core Questionnaire" is the heart of the Enterprise Survey and contains the survey questions asked of all firms across the world. There are also two other survey instruments - the "Core Questionnaire + Manufacturing Module" and the "Core Questionnaire + Retail Module." The survey is fielded via three instruments in order to not ask questions that are irrelevant to specific types of firms, e.g. a question that relates to production and nonproduction workers should not be asked of a retail firm. In addition to questions that are asked across countries, all surveys are customized and contain country-specific questions. An example of customization would be including tourism-related questions that are asked in certain countries when tourism is an existing or potential sector of economic growth.
The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. The questionnaire also assesses the survey respondents' opinions on what are the obstacles to firm growth and performance.
Data collection
| Start | End |
|---|---|
| 2010-07 | 2011-06 |
| Name |
|---|
| Borge y Asociados |
Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Costa Rica ES 2010 Implementation" in external resources.
Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data.
The surveys are usually implemented following a two-stage procedure. In the first stage, a screener questionnaire is applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview takes place with the Manager/Owner/Director of each establishment. Sometimes the survey respondent calls company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey.
All Enterprise Surveys are conducted in the local languages.
Data processing
Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments.
Data Access
| Is signing of a confidentiality declaration required? | Confidentiality declaration text |
|---|---|
| yes | Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. |
Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org.
Firm-level data is available to the public free-of-charge. In order to access the data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal
The use of this dataset must be acknowledged using a citation which would include:
- the identification of the Primary Investigator (including country name)
- the full title of the survey and its acronym (when available), and the year(s) of implementation
- the survey reference number
- the source and date of download (for datasets disseminated online).
Example:
The World Bank. Costa Rica Enterprise Survey (ES) 2010, Ref. CRI_2010_ES_v01_M_WB. Dataset downloaded from [URL] on [date].
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.
Contacts
| enterprisesurveys@worldbank.org |
Metadata production
DDI_CRI_2010_ES_v01_M_WB
| Name | Affiliation | Role |
|---|---|---|
| Development Data Group | World Bank | DDI Documentation |
2012-11-16
Metadata version
v01