World Health Survey 2003

Netherlands, 2003

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Reference ID

NLD_2003_WHS_v01_M

Producer(s)

World Health Organization (WHO)

Collection(s)

WHO’s Multi-Country Studies Programmes

Metadata

DDI/XML JSON

Study website

Created on

Oct 17, 2013

Last modified

Oct 17, 2013

Page views

52997

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R-Vignette - Set A Q-3 (q7503a)

Data file: WHS-Netherlands_F4

Overview

Valid: 246

Invalid: 845

Type: Discrete

Decimal: 2

Start: 897

End: 900

Width: 4

Range: 1 - 5

Format: Numeric

Questions and instructions

Question pretext

I am now going to read you stories about people's experiences with health care services. I wanted you to think about these people's experiences as if they were your own. Once I have finished reading each story, I will ask you to rate what happened in th estory as very good, good, moderate, bad or very bad.

Use in vignettes country specific female/male first names to match sex of the respondent (with exceptions specified in the "Guide to Administration and Question by Question Specifications").

[Anya] took her baby for a vaccination. The nurse said hello and but did not ask for [Anya’s] or the baby’s name. The nurse also examined [Anya] and made
her remove her shirt in the waiting room.

Literal question

How would you rate her experience of being greeted and talked to
respectfully?

Value	Category	Cases
1	Very good	4	1.6%
2	Good	22	8.9%
3	Moderate	86	35%
4	Bad	100	40.7%
5	Very bad	34	13.8%
Sysmiss		845