The World Bank is interested in gauging the views of clients and partners who are either involved in development in Sri Lanka or who observe activities related to social and economic development. The World Bank Country Assessment Survey is meant to give the Bank's team that works in Sri Lanka, more in-depth insight into how the Bank's work is perceived. This is one tool the Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in Sri Lanka. The World Bank commissioned an independent firm to oversee the logistics of this effort in Sri Lanka.
The survey was designed to achieve the following objectives:
- Assist the World Bank in gaining a better understanding of how stakeholders in Sri Lanka perceive the Bank;
- Obtain systematic feedback from stakeholders in Sri Lanka regarding:
· Their views regarding the general environment in Sri Lanka;
· Their perceived overall value of the World Bank in Sri Lanka;
· Overall impressions of the World Bank as related to programs, poverty reduction, personal relationships, effectiveness, knowledge base, collaboration, and its day-to-day operation; and
· Perceptions of the World Bank's communication and outreach in Sri Lanka.
- Use data to help inform the Sri Lanka country team's strategy.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
The World Bank Country Assessment Survey covered the following topics:
- Background Information
- General Issues facing Sri Lanka
- Overall Attitudes toward the World Bank
- The Work of the World Bank
- The Way the World Bank does Business
- Project/Program Related Issues
- The Future of the World Bank in Sri Lanka
- Communication and Outreach
Stakeholders of the World Bank in Sri Lanka
Producers and sponsors
Public Opinion Research Group
The World Bank Group
In December 2011 and January 2012, 550 stakeholders of the World Bank in Sri Lanka were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President, Prime Minister, or Minister; employees of a ministry or ministerial department; the office of a Parliamentarian; Project Implementation Units (PIUs) or Project Management Units (PMUs); local government officials or staff; bilateral or multilateral agencies; private sector organizations; NGOs (including CBOs); the media; independent government institutions; trade unions; faith-based groups; academia or research institutes; and the judiciary.
A total of 296 stakeholders participated in the country survey (54%).
Dates of Data Collection
Data Collection Mode
Mail Questionnaire [mail]
Data Collection Notes
Respondents received the questionnaire in the mail and completed questionnaires were collected by hand. Respondents were asked to indicate: their overall attitudes toward the Bank; the importance of specific areas of the Bank's work and the Bank's effectiveness in those areas; and their level of agreement with a series of statements about the way the World Bank does business. Respondents were also asked about general issues facing Sri Lanka, the Bank's future role in Sri Lanka, and the Bank's communication and outreach efforts in Sri Lanka.
The Questionnaire consists of 8 Sections:
1. Background Information:
The first section asked respondents for their current position; specialization; familiarity and involvement with the Bank; and geographic location.
2. General Issues facing Sri Lanka:
Respondents were asked to indicate what they thought were the most important development priorities, and which areas would contribute most to poverty reduction and economic growth in Sri Lanka, as well as rating their perspective on the next generation in Sri Lanka.
3. Overall Attitudes toward the World Bank:
Respondents were asked to rate the Bank’s overall effectiveness in Sri Lanka and their agreement with various statements regarding the Bank’s programs, poverty mission, relationships, and collaboration. Respondents were also asked to indicate the areas which they perceived as the Bank’s top priorities, the areas it would be most productive for the Bank to focus its resources and research, what the Bank’s level of involvement should be, the instrument most and least effective at reducing poverty in Sri Lanka, what they felt were the Bank’s greatest values and greatest weaknesses in its work, and with which groups the Bank should work more.
4. The Work of the World Bank:
Respondents were asked to rate their level of importance and the Bank’s level of effectiveness across twenty-two areas in which the Bank was involved, such as helping to reduce poverty and encouraging greater transparency in governance.
5. The Way the World Bank does Business:
Respondents were asked to rate the Bank’s level of effectiveness in the way it does business, including the Bank’s knowledge, personal relationships, collaborations, and poverty mission.
6. Project/Program Related Issues:
Respondents were asked to rate their level of agreement with a series of statements regarding the Bank’s programs, day-to-day operations, and collaborations in Sri Lanka.
7. The Future of the World Bank in Sri Lanka:
Respondents were asked to rate how significant a role the Bank should play in Sri Lanka’s development and to indicate what the Bank could to make itself of greater value and to what reasons respondents attributed failed or slow reform efforts.
8. Communication and Outreach:
Respondents were asked to indicate where they get information about development issues and the Bank’s development activities in Sri Lanka, as well as how they prefer to receive information from the Bank. Respondents were also asked to indicate their awareness of the Bank’s Access to Information policy, their past experience requesting information, their access to the Internet, and their usage of the Bank’s website.
Public Opinion Research Group
The World Bank
The World Bank Microdata Library
The World Bank
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.