World Bank Country Survey 2013

The Questionnaire consists of 9 Sections:

A. General Issues Facing Bhutan:
Respondents were asked to indicate whether Bhutan is headed in the right direction, what they thought were the top three most important development priorities, which areas would contribute most to reducing poverty and generating economic growth in Bhutan, and how to best achieve "shared prosperity".

B. Overall Attitudes toward the World Bank Group:
Respondents were asked to rate their familiarity with the World Bank Group (WBG), the effectiveness of the WBG, as well as the World Bank and IFC, staff preparedness to help Bhutan solve its development challenges, how well the parts of the WBG collaborate in Bhutan, the alignment of the WBG's program with Bhutan's program, the extent to which the WBG should seek to influence the global development agenda, their agreement with various statements regarding the WBG's work, and the extent to which the WBG is an effective development partner. Respondents were also asked to indicate the sectoral areas on which the WBG should focus its resources, the WBG's greatest values and greatest weaknesses in its work, the most effective instruments in helping to reduce poverty in Bhutan, with which stakeholder groups the WBG should collaborate more, and to what reasons respondents attributed failed or slow reform efforts.

C. World Bank Group Effectiveness and Results:
Respondents were asked to rate the extent to which the WBG's work helps achieve development results in Bhutan, the extent to which the WBG meets Bhutan's needs for knowledge services, the extent to which IDA and IFC meet Bhutan's needs for knowledge services, the extent to which the WBG meets Bhutan's needs for financial instruments, the extent to which IDA and IFC meet Bhutan's needs for mobilizing financial resources, and the WBG's level of effectiveness across thirty-two development areas, such as social protection.

D. The World Bank Group's Knowledge Work and Activities:
Respondents were asked to indicate how frequently they consult WBG knowledge work and activities, the areas on which the WBG should focus its knowledge work and activities, and to rate the effectiveness and quality of the WBG's knowledge work and activities.

E. Working with the World Bank Group:
Respondents were asked to rate their level of agreement with a series of statements regarding working with the WBG, such as working with the WBG increasing Bhutan's institutional capacity.

F. Project/Program Related Issues:
Respondents were asked to rate their agreement with statements regarding the WBG's support to the urban and rural sectors in Bhutan, the WBG's development policy credit program, and the WBG's move to a programmatic approach.

G. The Future Role of the World Bank Group in Bhutan:
Respondents were asked to rate how significant a role the WBG should play in Bhutan's development in the near future and how important a role the World Bank and IFC will play in helping Bhutan achieve its economic and social development goals. Respondents were also asked to indicate what the WBG should do to make itself of greater value in Bhutan.

H. Communication and Information Sharing:
Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, their Internet access, and their usage and evaluation of the WBG's website. Respondents were asked about their awareness of the WBG's Access to Information policy, past information requests from the WBG, and their level of agreement that they use more data from the WBG as a result of the Bank's Open Data policy. Respondents were also asked about their level of agreement that they know how to find information from the WBG and that the WBG is responsive to information requests.

I. Background Information:
Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, their exposure to the WBG in Bhutan, with which WBG agencies they primarily work, and geographic location.