The World Bank is interested in gauging the views of clients and partners who are either involved in development in Lebanon or who observe activities related to social and economic development. The World Bank Country Assessment Survey is meant to give the World Bank's team that works in Lebanon, more in-depth insight into how the Bank's work is perceived. This is one tool the World Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in Lebanon.
The survey was designed to achieve the following objectives:
- Assist the World Bank in gaining a better understanding of how stakeholders in Lebanon perceive the Bank
- Obtain systematic feedback from stakeholders in Lebanon regarding
· Their views regarding the general environment in Lebanon
· Their overall attitudes toward the World Bank in Lebanon
· Overall impressions of the World Bank's effectiveness and results, knowledge and research, and communication and information sharing in Lebanon
· Perceptions of the World Bank's future role in Lebanon
- Use data to help inform the Lebanon country team's strategy
Kind of data
Sample survey data [ssd]
Unit of analysis
Stakeholders of the World Bank in Lebanon
Producers and sponsors
Public Opinion Research Group
The World Bank Group
In April-May 2013, 574 stakeholders of the World Bank in Lebanon were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President/Prime Minister/Minister, the office of a Parliamentarian; a ministry, ministerial department, or implementation agency; consultants/ contractors working on World Bank-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community-based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; the judiciary branch; and other organizations.
A total of 196 stakeholders participated in the survey (34% response rate).
Dates of collection
Mode of data collection
Mail Questionnaire [mail]
The Questionnaire consists of 8 Sections:
A. General Issues Facing Lebanon:
Respondents were asked to indicate whether Lebanon is headed in the right direction, what they thought were the top three development priorities in Lebanon, which areas would contribute most to reducing poverty and generating economic growth, and what best illustrates how "shared prosperity" would be achieved in Lebanon.
B. Overall Attitudes toward the World Bank:
Respondents were asked to rate their familiarity with the World Bank, the Bank's effectiveness in Lebanon, Bank staff preparedness to help Lebanon solve its development challenges, their agreement with various statements regarding the Bank's work, and the extent to which the Bank is an effective development partner. Respondents were asked to indicate the Bank's greatest values, greatest weaknesses, the most effective instruments in helping reduce poverty in Lebanon, with which stakeholder groups the Bank should collaborate more, in which sectoral areas the Bank should focus most resources, to what extent the Bank should seek to influence the global development agenda, and to what reasons respondents attributed failed or slow reform efforts.
C. World Bank Effectiveness and Results:
Respondents were asked to rate the extent to which the Bank's work helps achieve development results, the extent to which the Bank meets Lebanon's needs for knowledge services and financial instruments, the extent Lebanon received value for money from the Bank's fee-based products/services, and the Bank's level of effectiveness across thirty three development areas, such as public sector governance/reform, social protection, job creation/employment, anti-corruption, and transport.
D. The World Bank's Knowledge:
Respondents were asked to indicate how frequently they consult Bank knowledge work and activities, the areas on which the Bank should focus its research efforts and to rate the effectiveness and quality of the Bank's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality.
E. Working with the World Bank:
Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank's "Safeguard Policy" requirements being reasonable, the Bank imposing reasonable conditions on its lending, disbursing funds promptly, increasing Lebanon's institutional capacity, and providing effective implementation support.
F. The Future Role of the World Bank in Lebanon:
Respondents were asked to rate how significant a role the Bank should play in Lebanon in the near future and to indicate what the Bank should do to make itself of greater value.
G. Communication and Information Sharing:
Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank, and their usage and evaluation of the Bank's websites. Respondents were asked about their awareness of the Bank's Access to Information policy, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank's Open Data policy. Respondents were also asked about their level of agreement that they know how to find information from the Bank, that the Bank's websites are easy to navigate and useful, and that the Bank is responsive to information requests. Respondents were also asked to indicate whether they primarily use the Bank's country website or the Bank's main website and whether they primarily use high speed or dial-up Internet connection when visiting a World Bank website. Respondents were asked if they used/had used the Bank's Public information Centers (PICs) in Lebanon and to what extent the agree that PICs are a great source of information related to development in Lebanon.
H. Background Information:
Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank, their exposure to the Bank in Lebanon, and their geographic location.
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.