The World Bank is interested in gauging the views of clients and partners who are either involved in development in Botswana or who observe activities related to social and economic development. The World Bank Country Assessment Survey is meant to give the World Bank's team that works in Botswana, greater insight into how the Bank's work is perceived. This is one tool the World Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in Botswana. The World Bank commissioned an independent firm to oversee the logistics of this effort in Botswana.
The survey was designed to achieve the following objectives:
- Assist the World Bank in gaining a better understanding of how stakeholders in Botswana perceive the Bank;
- Obtain systematic feedback from stakeholders in Botswana regarding:
· Their views regarding the general environment in Botswana;
· Their overall attitudes toward the World Bank in Botswana;
· Overall impressions of the World Bank's effectiveness and results, knowledge and research, and communication and information sharing in Botswana; and
· Perceptions of the World Bank's future role in Botswana.
- Use data to help inform the Botswana country team's strategy.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
The World Bank Country Assessment Survey covered the following topics:
- General Issues facing Botswana
- Overall Attitudes toward the World Bank
- World Bank Effectiveness and Results
- The World Bank's Knowledge
- Working with the World Bank
- The Future Role of the World Bank in Botswana
- Communication and Information Sharing
- Background Information
Stakeholders of the World Bank in Botswana
Producers and sponsors
Public Opinion Research Group
The World Bank Group
From May to June 2013, 300 stakeholders of the World Bank in Botswana were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from employees of the Office of the President, Prime Minister; office of ministers; ministries, ministerial departments, or implementation agencies; consultants/ contractors working on World Bank-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; and respondents from bilateral and multilateral agencies; private sector organizations; financial sector and private banks; NGOs; CBOs; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; and other organizations.
A total of 241 stakeholders participated in the survey (80% response rate).
Dates of Data Collection
Data Collection Mode
Mail Questionnaire [mail]
Data Collection Notes
Respondents received questionnaires via courier and email and returned them accordingly. Respondents were asked about: general issues facing Botswana; their overall attitudes toward the Bank; the World Bank's effectiveness and results; the Bank's knowledge work and activities; working with the World Bank; the Bank's future role in Botswana; and the Bank's communication and information sharing in Botswana.
The Questionnaire consists of 8 Sections:
A. General Issues Facing Botswana:
Respondents were asked to indicate whether Botswana is headed in the right direction, what they thought were the top three most important development priorities in the country, which areas would contribute most to reducing poverty and generating economic growth in Botswana.
B. Overall Attitudes toward the World Bank:
Respondents were asked to rate their familiarity with the World Bank, the Bank's effectiveness in Botswana, staff preparedness to help Botswana solve its development challenges, their agreement with various statements regarding the Bank's work, and the extent to which the Bank is an effective development partner. Respondents were asked to indicate the Bank's greatest values, greatest weaknesses, the most effective instruments in helping reduce poverty in Botswana, with which stakeholder groups the Bank should collaborate more, in which sectoral areas the Bank should focus most resources, to what extent the Bank should seek to influence the global development agenda, and to what reasons respondents attributed failed/slow reform efforts.
C. World Bank Effectiveness and Results:
Respondents were asked to rate the extent to which the Bank's work helps achieve development results, the extent to which the Bank meets Botswana's needs for knowledge services and financial instruments, and the Bank's level of effectiveness across twenty eight development areas, such as job creation/employment, poverty reduction, education, health, and public sector governance/reform.
D. The World Bank's Knowledge:
Respondents were asked to indicate the areas on which the Bank should focus its research efforts and to rate the effectiveness and quality of the Bank's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality. Respondents were asked to also indicate to what extent they believe that Botswana received value for money from the Bank's fee-based products/services.
E. Working with the World Bank:
Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank's "Safeguard Policy" requirements being reasonable, the Bank imposing reasonable conditions on its lending, disbursing funds promptly, increasing Botswana's institutional capacity, and providing effective implementation support.
F. The Future Role of the World Bank in Botswana:
Respondents were asked to rate how significant a role the Bank should play in Botswana in the near future and to indicate what the Bank should do to make itself of greater value. They were asked to indicate where greater support from the Bank would be most valuable in regard to economic diversification, social protection, natural resource management, information and communication technology, transport infrastructure, and public sector reform. Respondents were also asked to indicate the areas in which Botswana would benefit most from the Bank play a leading role, the areas where Botswana should receive little to no resources from the Bank, and areas that should be left to the Government to manage without the Bank's support.
G. Communication and Information Sharing:
Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank, and their usage and evaluation of the Bank's websites. Respondents were asked about their awareness of the Bank's Access to Information policy, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank's Open Data policy. Respondents were also asked about their level of agreement that they know how to find information from the Bank, that the Bank's websites are easy to navigate and useful, and that the Bank is responsive to information requests. Respondents were also asked to indicate whether they primarily use the Bank's country website or the Bank's main website, which Internet connection they primarily use when visiting a Bank website, and whether they use/have used the Public Information Centers in Botswana.
H. Background Information:
Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank, their exposure to the Bank in Botswana, and their geographic location.
Public Opinion Research Group
The World Bank
The World Bank Microdata Library
The World Bank
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.