World Bank Country Survey 2013

The Questionnaire consists of 8 Sections:

A. General Issues Facing Rwanda:
Respondents were asked to indicate what they thought were the top three most important development priorities in the country, and which areas would contribute most to reducing poverty and generating economic growth in Rwanda.

B. Overall Attitudes toward the World Bank:
Respondents were asked to rate their familiarity with the World Bank, the Bank's effectiveness in Rwanda, Bank staff preparedness to help Rwanda solve its development challenges, their agreement with various statements regarding the Bank's work, and the extent to which the Bank is an effective development partner. Respondents were also asked to indicate the sectoral areas on which it would be most productive for the Bank to focus its resources, the Bank's greatest values and greatest weaknesses in its work, the most effective instruments in helping to reduce poverty in Rwanda, with which stakeholder groups the Bank should collaborate more, and to what reasons respondents attributed failed or slow reform efforts.

C. World Bank Effectiveness and Results:
Respondents were asked to rate the extent to which the Bank's work helps achieve development results in Rwanda, the extent to which the Bank meets Rwanda's needs for knowledge services and financial instruments, and the Bank's level of effectiveness across twenty-nine development areas, such as poverty reduction, economic growth, job creation, education, health, and others.

D. The World Bank's Knowledge:
Respondents were asked to indicate how frequently they consult the Bank's knowledge work and activities, the areas on which the Bank should focus its research efforts, and to rate the effectiveness and quality of the Bank's knowledge/ research, including how significant of a contribution it makes to development results and its technical quality.

E. Working with the World Bank:
Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank's "Safeguard Policy" requirements being reasonable, the Bank imposing reasonable conditions on its lending, disbursing funds promptly, increasing Rwanda's institutional capacity, and providing effective implementation support.

F. The Future Role of the World Bank in Rwanda:
Respondents were asked to rate how significant a role the Bank should play in Rwanda's development in the near future and to indicate what the Bank should do to make itself of greater value.

G. Communication and Information Sharing:
Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank, and their usage and evaluation of the Bank's websites. Respondents were asked about their awareness of the Bank's Access to Information policy, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank's Open Data policy. Respondents were also asked about their level of agreement that they know how to find information from the Bank and that the Bank is responsive to information requests.

H. Background Information:
Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank, their exposure to the Bank in Rwanda, and their geographic location.