The World Bank is interested in gauging the views of clients and partners who are either involved in development in Jamaica or who observe activities related to social and economic development. The World Bank Country Assessment Survey is meant to give the World Bank's team that works in Jamaica, greater insight into how the Bank's work is perceived. This is one tool the World Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in Jamaica. The World Bank commissioned an independent firm to oversee the logistics of this effort in Jamaica.
This survey was designed to achieve the following objectives:
- Assist the World Bank in gaining a better understanding of how stakeholders in Jamaica perceive the Bank;
- Obtain systematic feedback from stakeholders in Jamaica regarding:
· Their views regarding the general environment in Jamaica;
· Their overall attitudes toward the World Bank in Jamaica;
· Overall impressions of the World Bank's effectiveness and results, knowledge work and activities, and communication and information sharing in Jamaica; and
· Perceptions of the World Bank's future role in Jamaica.
- Use data to help inform Jamaica country team's strategy.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
The World Bank Country Assessment Survey covered the following topics:
- General Issues Facing Jamaica
- Overall Attitudes toward the World Bank
- World Bank Effectiveness and Results
- The World Bank's Knowledge Work and Activities
- Working with the World Bank
- The Future Role of the World Bank in Jamaica
- Communication and Information Sharing
- Background Information
Stakeholders of the World Bank in Jamaica
Producers and sponsors
Public Opinion Research Group
The World Bank Group
In April and May 2013, 160 stakeholders of the World Bank in Jamaica were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the Prime Minister; the office of a Minister; the office of a Parliamentarian; employees of a ministry, ministerial department, or implementation agency; consultants/contractors working on World Bank-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; bilateral agencies; multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community-based organizations (CBOs); the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; and the judiciary branch.
A total of 108 stakeholders participated in the country survey (68% response rate).
Dates of Data Collection
Data Collection Mode
Mail Questionnaire [mail]
Data Collection Notes
Respondents received questionnaires via courier or email and returned it accordingly. Respondents were asked about: general issues facing Jamaica; their overall attitudes toward the World Bank; the World Bank's effectiveness and results; the World Bank's knowledge work and activities; working with the World Bank; the Bank's future role in Jamaica; and the Bank's communication and information sharing in Jamaica.
The Questionnaire consists of 8 Sections:
A. General Issues Facing Jamaica:
Respondents were asked to indicate whether Jamaica is headed in the right direction, what they thought were the top three most important development priorities, which areas would contribute most to reducing poverty and generating economic growth in Jamaica, and how to best achieve "shared prosperity".
B. Overall Attitudes toward the World Bank:
Respondents were asked to rate their familiarity with and the effectiveness of various organizations working in Jamaica, including the World Bank. Respondents were asked to rate Bank staff preparedness to help Jamaica solve its development challenges, the extent to which the Bank should seek to influence the global development agenda, their agreement with various statements regarding the Bank's work, the extent to which the Bank is an effective development partner, and the Bank's services meet the national development needs of Jamaica. Respondents were also asked to indicate the sectoral areas on which it would be most productive for the Bank to focus its resources, the Bank's greatest values and greatest weaknesses in its work, the most effective instruments in helping to reduce poverty in Jamaica, with which stakeholder groups the Bank should collaborate more, and to what reasons respondents attributed failed or slow reform efforts.
C. World Bank Effectiveness and Results:
Respondents were asked to rate the extent to which the Bank's work helps achieve development results in Jamaica, the extent to which the Bank meets Jamaica's needs for knowledge services and financial instruments, and the Bank's level of effectiveness across twenty-five development areas, such as social protection.
D. The World Bank's Knowledge Work and Activities:
Respondents were asked to indicate how frequently they consult Bank knowledge work and activities, the areas on which the Bank should focus its knowledge work and activities, and to rate the effectiveness and quality of the Bank's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality. Respondents were also asked if they consulted the most recent LAC Flagship Report and if so, to evaluate it.
E. Working with the World Bank:
Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as working with the World Bank increasing Jamaica's institutional capacity.
F. The Future Role of the World Bank in Jamaica:
Respondents were asked to rate how significant a role the Bank should play in Jamaica's development in the near future and to what extent they believe the Bank has moved in the right direction. Respondents were also asked to indicate what the Bank should do to make itself of greater value in Jamaica and which services the Bank should offer more of in Jamaica.
G. Communication and Information Sharing:
Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank, their Internet access, and their usage and evaluation of the Bank's website and PICs. Respondents were asked about their awareness of the Bank's Access to Information policy, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank's Open Data policy. Respondents were also asked about their level of agreement that they know how to find information from the Bank and that the Bank is responsive to information requests.
H. Background Information:
Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank, their exposure to the Bank in Jamaica, and geographic location.
Public Opinion Research Group
The World Bank
The World Bank Microdata Library
The World Bank
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.