The World Bank is interested in gauging the views of clients and partners who are either involved in development in Vietnam or who observe activities related to social and economic development. The World Bank Group Country Opinion Survey will give the Bank's team that works in Vietnam, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders and to develop more effective strategies that support development in Vietnam.
The survey was designed to achieve the following objectives:
- Assist the World Bank in gaining a better understanding of how stakeholders in Vietnam perceive the World Bank;
- Obtain systematic feedback from stakeholders in Vietnam regarding:
· Their views regarding the general environment in Vietnam;
· Their overall attitudes toward the World Bank in Vietnam;
· Overall impressions of the World Bank’s effectiveness and results, project/program related issues, knowledge work and activities, and communication and information sharing in Vietnam; and
· Perceptions of the World Bank’s future role in Vietnam.
- Use data to help inform Vietnam country team’s strategy.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
The World Bank Group Country Opinion Survey covered the following topics:
- General Issues Facing Vietnam
- Overall Attitudes toward the World Bank Group
- World Bank Group's Effectiveness and Results
- The World Bank Group's Knowledge Work and Activities
- Working with the World Bank Group
- The Future Role of the World Bank Group in Vietnam
- Communication and Information Sharing
- Background Information
Ha Noi Da Nang Ho Chi Minh City Can Tho
Producers and sponsors
Public Opinion Research Group
World Bank Group
World Bank Group
Funded the study
From March to April 2014, 1,032 stakeholders of the World Bank Group in Vietnam were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from among the National Government; the National Assembly; project management units (PMUs); local government officials or staff; bilateral or multilateral agencies; private sector organizations; NGOs; the media; and academia/research institutes/think tanks.
A total of 501 questionnaires were completed (49% response rate).
Dates of Data Collection
Data Collection Mode
Data Collection Notes
Mode: Post, Telephone and email.
Paper questionnaires were sent to 907 potential respondents via post, with follow-up emails, and another 125 potential respondents received questionnaires via email. Questionnaires were completed and returned via post, telephone, or email.
The questionnaire consists of 8 Sections:
A. General Issues Facing Vietnam:
Respondents were asked to indicate whether Vietnam is headed in the right direction, what they thought were the three most important development priorities, and what would best achieve "shared prosperity" in Vietnam.
B. Overall Attitudes toward the World Bank Group:
Respondents were asked to rate their familiarity with the WBG, its effectiveness in Vietnam, Bank staff preparedness, to what extent it should provide capacity building support to certain groups, their agreement with various statements regarding the Bank's work, and the extent to which it is an effective development partner. Respondents were also asked to indicate the Bank's greatest values and greatest weaknesses, and with which stakeholder groups the Bank should collaborate more.
C. World Bank Group's Effectiveness and Results:
Respondents were asked to rate the extent to which the Bank's work helps achieve development results in Vietnam, the extent to which the Bank meets Vietnam's needs for knowledge services and financial instruments, and the Bank's level of effectiveness across twenty-four development areas.
D. The World Bank Group's Knowledge Work and Activities:
Respondents were asked to indicate how frequently they consult Bank knowledge work and to rate the quality of the Bank's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality.
E. Working with the World Bank:
Respondents were asked to rate the extent to which various aspects of the Bank's technical assistance/advisory work contributes to solving Vietnam's development challenges and their level of agreement with a series of statements regarding working with the Bank. Respondents were also asked to indicate if the Bank operates with too much risk.
F. The Future Role of the World Bank Group in Vietnam:
Respondents were asked to indicate what the Bank should do to make itself of greater value in Vietnam.
G. Communication and Information Sharing:
Respondents were asked to indicate how they get information about economic and social development issues, their awareness of the Bank's Access to Information policy, and their usage of the Bank's websites. Respondents were also asked to rate their agreement with various statements regarding the Bank's communication and information sharing in Vietnam.
H. Background Information:
Respondents were asked to indicate their current position, specialization, whether they currently collaborate with the WBG in Vietnam, their exposure to the Bank in Vietnam, and their geographic location.
The questionnaire was prepared in English and Vietnamese.
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Location of Data Collection
World Bank Group Microdata Library
Archive where study is originally stored
World Bank Group Microdata Library
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.