The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in El Salvador or who observe activities related to social and economic development. The following survey will give the World Bank Group's team that works in El Salvador, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in El Salvador. A local independent firm was hired to oversee the logistics of this survey.
This survey was designed to achieve the following objectives:
- Assist the World Bank Group in gaining a better understanding of how stakeholders in El Salvador perceive the Bank Group;
- Obtain systematic feedback from stakeholders in El Salvador regarding:
· Their views regarding the general environment in El Salvador;
· Their overall attitudes toward the World Bank Group in El Salvador;
· Overall impressions of the World Bank Group's effectiveness and results, knowledge work and activities, and communication and information sharing in El Salvador;
· Perceptions of the World Bank Group's future role in El Salvador.
- Use data to help inform El Salvador country team's strategy.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
Stakeholders in El Salvador
The World Bank Group Country Opinion Survey covered the following topics:
A. General Issues Facing El Salvador
B. Overall Attitudes toward the World Bank Group (WBG)
C. World Bank Effectiveness and Results
D.The World Bank Group's Knowledge Work and Activities
E. Working with the World Bank Group
F. The Future Role of the World Bank Group in El Salvador
G. Communication and Information Sharing
H. Background Information
- Western Zone
- Central Zone
- Eastern Zone
Stakeholders in El Salvador
Producers and sponsors
Public Opinion Research Group
The World Bank Group
In March-April 2014, 135 stakeholders of the World Bank Group in El Salvador were invited to provide their opinions on the WBG's work in the country by participating in a country opinion survey. Participants were drawn from the office of the President; the office of the Prime Minister; office of a minister; office of a parliamentarian; ministries, ministerial departments, or implementation agencies; consultants/contractors working on WBG-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; judiciary branch; and other organizations.
A total of 97 stakeholders participated in the survey (72% response rate).
Dates of Data Collection
Data Collection Mode
Data Collection Notes
Respondents received questionnaires via courier and returned them accordingly.
The Questionnaire consists of following sections:
A. General Issues Facing El Salvador: Respondents were asked to indicate whether El Salvador is headed in the right direction, what they thought were the top three most important development priorities in the country, which areas would contribute most to reducing poverty and generating economic growth in El Salvador, and how "shared prosperity" would be best achieved.
B. Overall Attitudes toward the World Bank Group (WBG): Respondents were asked to rate their familiarity with the WBG and other regional development banks, their effectiveness in El Salvador, WBG staff preparedness to help El Salvador solve its development challenges, , their agreement with various statements regarding the WBG's work, and the extent to which the WBG is an effective development partner. Respondents were asked to indicate the WBG's greatest values and weaknesses, the most effective instruments in helping reduce poverty in El Salvador, in which sectoral areas the WBG should focus most of its resources (financial and knowledge services), and to what reasons respondents attributed failed or slow reform efforts. Respondents were also asked to respond to a few questions about capacity building and whether they believe the World Bank Group should have more or less local presence.
C. World Bank Group's Effectiveness and Results: Respondents were asked to rate the extent to which the WBG's work helps achieve development results in El Salvador, the extent to which the WBG meets El Salvador's needs for knowledge services and financial instruments, the importance for the WBG to be involved in thirty one development areas, and the WBG's level of effectiveness across twenty-eight development areas, such as education, crime and violence, public sector governance/reform, poverty reduction, and economic growth.
D. The World Bank Group's Knowledge Work and Activities: Respondents were asked to indicate how frequently they consult WBG's knowledge work and activities and to rate the effectiveness and quality of the WBG's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality. Respondents were also asked about the WBG reports, including if they read/consulted the most recent LAC Flagship Report, whether they raised substantive new information, and whether they provided them with useful information in terms of work they do.
E. Working with the World Bank Group: Respondents were asked to rate WBG's technical assistance/advisory work's contribution to solving development challenges and their level of agreement with a series of statements regarding working with the WBG, such as the WBG's "Safeguard Policy" requirements being reasonable, and disbursing funds promptly. They were also asked to indicate whether they thing the World Bank Group takes enough risks.
F. The Future Role of the World Bank Group in El Salvador: Respondents were asked to indicate what the WBG should do to make itself of greater value in El Salvador, and which services the Bank should offer more of in the country. They were asked whether WBG has moved to the right direction, and the future role international development cooperation should play in El Salvador.
G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, and their usage and evaluation of the WBG's websites. Respondents were also asked about their awareness of the WBG's Access to Information policy. Respondents were asked to rate WBG's responsiveness to information requests, value of its social media channels, and levels of easiness to find information they needed.
H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, their exposure to the WBG in El Salvador, which WBG agencies they work with, whether IFC and the Bank work well together, and their geographic location.
Public Opinion Research Group
The World Bank Group
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.