The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Timor-Leste or who observe activities related to social and economic development. The following survey will give the World Bank Group's team that works in Timor-Leste, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Timor-Leste. A local independent firm was hired to oversee the logistics of this survey.
This survey was designed to achieve the following objectives:
- Assist the World Bank Group in gaining a better understanding of how stakeholders in Timor-Leste perceive the Bank Group;
- Obtain systematic feedback from stakeholders in Timor-Leste regarding:
· Their views regarding the general environment in Timor-Leste;
· Their overall attitudes toward the World Bank Group in Timor-Leste;
· Overall impressions of the World Bank Group's effectiveness and results, knowledge work and activities, and communication and information sharing in Timor-Leste;
· Perceptions of the World Bank Group's future role in Timor-Leste.
- Use data to help inform Timor-Leste country team's strategy.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
Stakeholders if the World Bank Group in Timor-Leste
The World Bank Group Country Opinion Survey covered the following topics:
A. General Issues Facing Timor-Leste
B. Overall Attitudes toward the World Bank Group (WBG)
C. World Bank Group's Effectiveness and Results
D. The World Bank Group's Knowledge Work and Activities
E. Working with the World Bank Group
F. The Future Role of the World Bank Group in Timor-Leste
G. Communication and Information Sharing
H. Background Information
Stakeholders of the World Bank Group in Timor-Leste
Producers and sponsors
Public Opinion Research Group
The World Bank Group
In July 2014, 220 stakeholders of the World Bank Group in Timor-Leste were invited to provide their opinions on the WBG's work in the country by participating in a country opinion survey. Participants were drawn from the office of the President, Prime Minster; office of a minister; office of a parliamentarian; ministries/ministerial departments; consultants/contractors working on WBG-supported projects/programs; PMUs overseeing implementation of a project; local government officials; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; judiciary branch; and other organizations.
A total of 163 stakeholders participated in the survey (74% response rate).
The results in this year’s Country Survey were compared to those in the Country Surveys conducted in FY’06. Data were weighted to reach the same stakeholder composition in two years, which allows for between-year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, means of the FY’ 14 data and the total number of respondents in two years are slightly different from those of the original data reported in appendices A, B, C, D, F, G. For the weighted stakeholder breakdown, please see appendix E (page 133).
Dates of Data Collection
Data Collection Mode
Data Collection Notes
Respondents completed questionnaires with a representative of the fielding agency face to face.
The Questionnaire consists of following sections:
A. General Issues Facing Timor-Leste: Respondents were asked to indicate whether Timor-Leste is headed in the right direction, what they thought were the top three most important development priorities, which areas would contribute most to reducing poverty and generating economic growth in Timor-Leste, and how "shared prosperity" would be best achieved.
B. Overall Attitudes toward the World Bank Group (WBG): Respondents were asked to rate their familiarity with the WBG, its effectiveness in Timor-Leste, WBG staff preparedness to help Timor-Leste solve its development challenges, WBG's local presence, WBG's capacity building in Timor-Leste, their agreement with various statements regarding the WBG's work, and the extent to which the WBG is an effective development partner. Respondents were asked to indicate the WBG's greatest values and weaknesses, the most effective instruments in helping reduce poverty in Timor-Leste, in which sectoral areas the WBG should focus most of its resources (financial and knowledge services), and whether they have seen more collaboration between the WBG and UN.
C. World Bank Group's Effectiveness and Results: Respondents were asked to rate the extent to which the WBG's work helps achieve development results in Timor-Leste, the extent to which the WBG meets Timor-Leste's needs for knowledge services and financial instruments, the importance for the WBG to be involved in twenty five development areas, and the WBG's level of effectiveness across these areas, such as education, health, rural and agricultural development, transport, public sector governance/reform, and job creation/employment.
D. The World Bank Group's Knowledge Work and Activities: Respondents were asked to rate the effectiveness and quality of the WBG's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality.
E. Working with the World Bank Group: Respondents were asked to rate their level of agreement with a series of statements regarding working with the WBG, such as the WBG's "Safeguard Policy" requirements being reasonable, and disbursing funds promptly. The respondents were also asked whether they think the organization is risk-averse and to rate the extent to which the WBG is adequately staffed locally.
F. The Future Role of the World Bank Group in Timor-Leste: Respondents were asked to indicate what the WBG should do to make itself of greater value in Timor-Leste, which services the Bank Group should offer more of in the country, and what the WBG should do to improve collaboration with the UN in the field. They were asked what areas the country would benefit most from the WBG playing a leading role and what areas it would benefit most from other donors.
G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, and their usage and evaluation of the WBG's websites. Respondents were also asked about their awareness of the WBG's Access to Information policy, were asked to rate WBG's responsiveness to information requests, value of its social media channels, levels of easiness to find information they needed, the levels of easiness to navigate the WBG websites, and whether they use WBG data more often than before.
H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, their exposure to the WBG in Timor-Leste, which WBG agencies they work with, whether they think that IFC and WB work well together, and their geographic locations.
Questionnaires were in English and Tetun.
Public Opinion Research Group
The World Bank Group
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.