The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Ukraine or who observe activities related to social and economic development. The following survey will give the World Bank Group's team that works in Ukraine, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Ukraine. A local independent firm was hired to oversee the logistics of this survey.
This survey was designed to achieve the following objectives:
- Assist the World Bank Group in gaining a better understanding of how stakeholders in Ukraine perceive the Bank Group;
- Obtain systematic feedback from stakeholders in Ukraine regarding:
· Their views regarding the general environment in Ukraine;
· Their overall attitudes toward the World Bank Group in Ukraine;
· Overall impressions of the World Bank Group's effectiveness and results, knowledge work and activities, and communication and information sharing in Ukraine;
· Perceptions of the World Bank Group's future role in Ukraine.
- Use data to help inform Ukraine country team's strategy.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
The World Bank Group Country Opinion Survey covered the following topics:
A. General Issues Facing Ukraine
B. Overall Attitudes toward the World Bank Group (WBG)
C. World Bank Group's Effectiveness and Results
D. The World Bank Group's Knowledge Work and Activities
E. Working with the World Bank Group
F. The Future Role of the World Bank Group in Ukraine
G. Communication and Information Sharing
H. Background Information
Stakeholders of the World Bank Group in Ukraine
Producers and sponsors
Public Opinion Research Group
The World Bank Group
In October 2013, 321 stakeholders of the World Bank Group in Ukraine were invited to provide their opinions on the World Bank Group's assistance to the country by participating in a country survey. Participants in the survey were drawn from the office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries, ministerial departments, or implementation agencies; consultants/contractors working on World Bank Group-supported projects/ programs; project management units (PMUs) overseeing implementation of a project; local government officials; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; the judiciary branch; and other organizations.
A total of 169 stakeholders participated in the survey (53% response rate).
Dates of Data Collection
Data Collection Mode
Mail Questionnaire [mail]
Data Collection Notes
Respondents received questionnaires via post and returned them accordingly.
The Questionnaire consists of 8 sections:
A. General Issues Facing Ukraine: Respondents were asked to indicate whether Ukraine is headed in the right direction, what they thought were the top three most important development priorities in the country, which areas would contribute most to reducing poverty and generating economic growth in Ukraine, and how "shared prosperity" would be best achieved in Ukraine.
B. Overall Attitudes toward the World Bank Group (WBG): Respondents were asked to rate their familiarity with the World Bank Group, the WBG's effectiveness in Ukraine, WBG staff preparedness to help Ukraine solve its development challenges, their agreement with various statements regarding the WBG's work, and the extent to which the WBG is an effective development partner. Respondents were asked to indicate the WBG's greatest values and weaknesses, the most effective instruments in helping reduce poverty in Ukraine, with which stakeholder groups the WBG should collaborate more, in which sectoral areas the WBG should focus most of its resources (financial and knowledge services), and to what reasons respondents attributed failed or slow reform efforts.
C. World Bank Group's Effectiveness and Results: Respondents were asked to rate the extent to which the WBG's work helps achieve development results in Ukraine, the extent to which the WBG meets Ukraine's needs for knowledge services and financial instruments, and the WBG's level of effectiveness across twenty one development areas, such as economic growth, governance, private sector development, education, and job creation.
D. The World Bank Group's Knowledge Work and Activities: Respondents were asked to indicate how frequently they consult WBG's knowledge work and activities and to rate the effectiveness and quality of the WBG's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality.
E. Working with the World Bank Group: Respondents were asked to rate their level of agreement with a series of statements regarding working with the WBG, such as the WBG's "Safeguard Policy" requirements being reasonable, the WBG imposing reasonable conditions on its lending, disbursing funds promptly, and providing effective implementation support.
F. The Future Role of the World Bank Group in Ukraine: Respondents were asked to indicate what the WBG should do to make itself of greater value in Ukraine, and which services the WBG should offer more of in the country.
G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, and their usage and evaluation of the WBG's websites. Respondents were also asked about their awareness of the WBG's Access to Information policy, past information requests from the WBG, and their level of agreement that they use more data from the WBG as a result of the WBG's Open Data policy.
H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, their exposure to the WBG in Ukraine, which WBG agencies they work with, and their geographic location.
Questionnaires were in English and Ukrainian
Public Opinion Research Group
The World Bank Group
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.