The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in four Organisation of Eastern Caribbean States (OECS) countries (Grenada, Dominica, St. Vincent & Grenadines, Antigua and Barbuda) or who observe activities related to social and economic development. The following survey will give the World Bank Group's team that works in OECS, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders. With this understanding, the World Bank Group hopes to develop more effective strategies that support development in OECS. The World Bank Group commissioned an independent firm to oversee the logistics of this effort.
This survey was designed to achieve the following objectives:
- Assist the World Bank Group in gaining a better understanding of how stakeholders in four OECS states (Grenada, Dominica, St. Vincent & Grenadines, Antigua and Barbuda) perceive the Bank;
- Obtain systematic feedback from stakeholders in these countries regarding:
- Their views regarding the general environment in XXXX;
- Their overall attitudes toward the World Bank Group in XXXX;
- Overall impressions of the World Bank Group's effectiveness and results, knowledge work, and communication and information sharing in XXXX;
- Perceptions of the recent trends and the World Bank Group's future role in XXXX.
- Use data to help inform XXXX's country strategy.
Kind of data
Sample survey data [ssd]
Unit of analysis
Stakeholders of the World Bank in four OECS countries (Grenada, Dominica, St. Vincent & Grenadines, Antigua and Barbuda).
Producers and sponsors
Public Opinion Research Group
The World Bank Group
From October to November 2013, 151 stakeholders of the World Bank Group in four OECS countries were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. In each country, participants were drawn from the office of the President, Prime Minister/Minister, office of a parliamentarian, ministries, ministerial departments, or implementation agencies; consultants/ contractors working on World Bank Group-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community-based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; faith-based groups, the judiciary branch; and other organizations.
A total of 119 stakeholders participated in the survey (79% response rate).
Dates of collection
Mode of data collection
Data collection supervision
Market Research Services Limited (Jamaica)
The Questionnaire consists of 8 sections:
A. General Issues Facing XXXX: Respondents were asked to indicate whether XXXX is headed in the right direction, what they thought were the top three development priorities in XXXX, and which areas would contribute most to reducing poverty and generating economic growth. They were also asked to indicate what best illustrate how "shared prosperity" could be achieved in XXXX.
B. Overall Attitudes toward the World Bank Group: Respondents were asked to rate their familiarity with the World Bank, Caribbean Development Bank, European Caribbean Development Bank, Organization of Eastern Caribbean States (OECS), International Monetary Fund, and Inter-American Development Bank, and their perceived effectiveness of these organizations in XXXX. They were asked to rate the Bank staff's preparedness to help XXXX solve its development challenges, their agreement with various statements regarding the Bank's work, and the extent to which the Bank is an effective development partner. Respondents were also asked to indicate the Bank's greatest values, greatest weaknesses, the most effective instruments in helping reduce poverty in XXXX, in which sectoral areas the Bank should focus most resources, to what reasons respondents attributed failed or slow reform efforts. Respondents were invited to provide their views on the Bank's capacity building support to XXXX, whether the Bank's current level of local presence is appropriate, and to what extent the combination of financial, knowledge, and convening services that the Bank provides in XXXX meets the national development needs of XXXX.
C. World Bank Group Effectiveness and Results: Respondents were asked to rate the extent to which the Bank's work helps achieve development results, the extent to which the Bank meets XXXX's needs for knowledge services and financial instruments, and the perceived importance and the Bank's level of effectiveness across thirty-one development areas, such as job creation/employment, education, economic growth, and agricultural development. They were also asked to indicate where they think the World Bank Group's decisions that support the program in XXXX are made primarily, and the extent to which the Bank's internal evaluation mechanism holds the institution accountable.
D. The World Bank Group's Knowledge: Respondents were asked to indicate how frequently they consult the Bank's knowledge work and activities and to rate quality of the Bank's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality. Respondents were also asked whether they read/consulted the most recent LAC Flagship Report and whether it raised substantive new information and insight and provided useful information in their work.
E. Working with the World Bank Group: Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank Group's "Safeguard Policy" requirements being reasonable, the Bank imposing reasonable conditions on its lending, disbursing funds promptly, increasing XXXX's institutional capacity, and providing effective implementation support. They were asked to rate the extent to which several aspects of the Bank's delivery work contribute to solving XXXX's development challenges. They were asked to indicate whether the Bank's approach to risk is appropriate.
F. Recent Trends and The Future Role of the World Bank Group in XXXX: Respondents were asked to indicate to what extent they believe the World Bank Group has moved in the right direction in terms of the focus of its work in XXXX and how significant a role international development cooperation should play in XXXX's development in the near future at the federal, state, and/or municipal level. Respondents were asked to indicate what the Bank should do to make itself of greater value. Respondents were asked to indicate what services the Bank should offer more and what development areas XXXX would benefit the most from the Bank or other donors playing a leading role.
G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank. Respondents were asked about their awareness of the Bank's Access to Information policy, whether they used/had used the World Bank Group website. Respondents were also asked about their level of agreement that they know how to find information from the Bank, that the Bank's social media channels are valuable sources of information about the institution, and that the Bank is responsive to information requests. Respondents were also asked to indicate what kind of e-services they are currently subscribed to.
H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank Group, which agencies of the World Bank Group they work with in XXXX, and their exposure to the Bank in XXXX.
Questionnaires were in English.
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.