The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Mozambique or who observe activities related to social and economic development. The following survey will give the World Bank Group's team that works in Mozambique, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Mozambique. A local independent firm has been hired to oversee the logistics of this survey.
This survey was designed to achieve the following objectives:
- Assist the World Bank Group in gaining a better understanding of how stakeholders in Mozambique perceive the Bank Group;
- Obtain systematic feedback from stakeholders in Mozambique regarding:
· Their views regarding the general environment in Mozambique;
· Their overall attitudes toward the World Bank Group in Mozambique;
· Overall impressions of the World Bank Group's effectiveness and results, knowledge work and activities, and communication and information sharing in Mozambique;
· Perceptions of the World Bank Group's future role in Mozambique.
- Use data to help inform Mozambique country team's strategy.
Kind of data
Sample survey data [ssd]
South, North, Centre
Unit of analysis
Stakeholders in Mozambique
Stakeholders in Mozambique
Producers and sponsors
Public Opinion Research Group
The World Bank Group
In July 2014, 304 stakeholders of the WBG in Mozambique were invited to provide their opinions on the WBG's work in the country by participating in a country opinion survey. Participants were drawn from the office of the President, Prime Minster; office of a minister; office of a parliamentarian; ministries/ministerial departments; consultants/contractors working on WBG-supported projects/programs; PMUs; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; judiciary branch; and other organizations.
A total of 180 stakeholders participated in the survey (59% response rate).
Dates of collection
Mode of data collection
The Questionnaire consists of following sections:
A. General Issues Facing Mozambique: Respondents were asked to indicate whether Mozambique is headed in the right direction, what they thought were the most important development priorities, which areas would contribute most to reducing poverty and generating economic growth, and how "shared prosperity" would be best achieved.
B. Overall Attitudes toward the World Bank Group (WBG): Respondents were asked to rate their familiarity with the WBG, its effectiveness in Mozambique, WBG staff preparedness to help Mozambique solve its development challenges, WBG's local presence, WBG's capacity building in Mozambique, their agreement with various statements regarding the WBG's work, and the extent to which the WBG is an effective development partner. Respondents were asked to indicate the WBG's greatest values and weaknesses, the most effective instruments in helping reduce poverty in Mozambique, and in which sectoral areas the WBG should focus most of its resources (financial and knowledge services).
C. World Bank Group's Effectiveness and Results: Respondents were asked to rate the extent to which the WBG's work helps achieve development results in Mozambique, the extent to which the WBG meets Mozambique's needs for knowledge services and financial instruments, the extent the WBG helps build existing country systems, the importance for the WBG to be involved in twenty nine development areas, and the WBG's level of effectiveness across these areas, such as transport, education, security and stabilization, poverty reduction, and economic growth.
D. The World Bank Group's Knowledge Work and Activities: Respondents were asked how often they use the WBG's knowledge work, and were asked to rate the effectiveness and quality of the WBG's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality.
E. Working with the World Bank Group: Respondents were asked to rate their level of agreement with a series of statements regarding working with the WBG, such as the WBG's "Safeguard Policy" requirements being reasonable, and disbursing funds promptly. The respondents were also asked whether they think the organization is risk-averse and to rate the extent to which the WBG is adequately staffed locally and the contribution of the WBG's technical assistance to solving Mozambique's development challenges.
F. The Future Role of the World Bank Group in Mozambique: Respondents were asked to indicate what the WBG should do to make itself of greater value in Mozambique and which services the WBG should offer more of in the country. They were asked what areas the country would benefit most from the WBG playing a leading role and what areas it would benefit most from other donors.
G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, and their usage and evaluation of the WBG's websites. Respondents were also asked about their awareness of the WBG's Access to Information policy, were asked to rate WBG's responsiveness to information requests, value of its social media channels, levels of easiness to find information they needed, the levels of easiness to navigate the WBG websites, and whether they use WBG data more often than before.
H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, their exposure to the WBG in Mozambique, which WBG agencies they work with, and their geographic locations.
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.