The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank's clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012) and 41 countries in FY2013 (July 2012-June 2013). In FY2014, surveys were conducted in 42 countries and in FY2015 - in 35 countries. Nearly all of the World Bank Group's client countries are surveyed in three year cycles.
The Country Opinion Survey in South Africa assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in South Africa perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in South Africa on:
1) their views regarding the general environment in South Africa;
2) their overall attitudes toward the WBG in South Africa;
3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in South Africa; and
4) their perceptions of the WBG’s future role in South Africa.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
Stakeholders in South Africa
v01, edited anonymous dataset for public distribution
Coding schemes of output data:
- Single-choice questions: Response options are coded according to corresponding numbers in the questionnaire.
- Multiple-choice questions: When a response option is checked, it is coded as “1,” when a response option is not checked, it is coded as “0.”
- 10-point scale questions: “1” corresponds to the lowest value, “10” corresponds to the highest value. “Don’t know” is coded as “11”.
- Yes/no questions: “Yes” is coded as “1,” “No” is coded as “2.”
The scope of the study includes:
- General issues facing South Africa
- Overall attitudes toward the World Bank Group
- World Bank Group's effectiveness and results
- The World Bank Group's knowledge work and activities
- Working with the World Bank Group
- The future role of the World Bank Group in South Africa
- Communication and information sharing
- Background information
Eastern Cape, Free State, Gauteng, Kwa Zulu Natal, Limpopo, Mpumalanga, Northern Cape, North West and Western Cape.
Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.
Producers and sponsors
Public Opinion Research Group
World Bank Group
World Bank Group
From March to May 2015, 203 stakeholders of the WBG in South Africa were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President, the Office of the Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local governments; bilateral/multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; non-profit organizations/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 83 stakeholders participated in the survey (41% response rate).
Dates of Data Collection
Data Collection Mode
Mail Questionnaire [mail]
Community Agency for Social Enquiry (CASE)
The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’12 (response rate is 14%, N=69). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, means of the FY’15 data and the total number of respondents in both years are slightly different from those of the original data reported in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please see appendix E (page 91) of the report provided under the Related Materials tab.
Citation requirement is the way that the dataset should be referenced when cited in any publication. Every dataset should have a citation requirement. This will guarantee that the data producer gets proper credit, and that analytical results can be linked to the proper version of the dataset. The Access Policy should explicitly mention the obligation to comply with the citation requirement. The citation should include at least the primary investigator, the name and abbreviation of the dataset, the reference year, and the version number. Include also a website where the data or information on the data is made available by the official data depositor.
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Public Opinion Research Group (The World Bank Group). South Africa World Bank Group Country Survey (WBCS) 2015, Ref. ZAF_2015_WBCS_v01_M. Dataset downloaded from [URL] on [date].