Impact of Incentives and Information on Quality and Utilization in Primary Care 2014, Baseline Survey
Philippines, 2014
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Reference ID
PHL_2014_I3QUIPIE-BL_v01_M
Producer(s)
Damien B.C.M da Walque, Taejong Kim, John Basa
Metadata
Created on
Feb 03, 2017
Last modified
Jul 10, 2019
Page views
99845
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24360
Comment on the PCB through this way (E1)
Data file: A01_noID
Overview
Valid:
230
Type:
Discrete
Start:
2828
End:
3071
Width:
244
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| -66 | 2 |
0.9%
|
|
| 1. Improve their system so they will make good their promise of " NO BALANCE Billing". 2. Reimbursement of medicines bought outside the hospital takes very long. | 1 |
0.4%
|
|
| 1. good - for the improvement of operations thus more benefits will be added | 1 |
0.4%
|
|
| 500 is too low to cover costs; -dragging process, slow response | 1 |
0.4%
|
|
| A big help. | 1 |
0.4%
|
|
| Actually PCB really helps the people. The benefits should be expanded. | 1 |
0.4%
|
|
| Actually, I do not understand fully the program of PHIC now. It seems I was mislead because the national government has taken the health programs. Maybe one of the reasons for the closure of PHIC stations is that it is not needed anymore in the | 1 |
0.4%
|
|
| Additional people should be enrolled to Philhealth. Philhealth should conduct survey to determine how many poor peoples can be enrolled for free to Philhealth. | 1 |
0.4%
|
|
| Appreciated very much the idea of pcb to improve the health services to the people and provide assistance to those who needs. | 1 |
0.4%
|
|
| As MPDC, not aware of the PCB1. | 1 |
0.4%
|
|
| As of now, no comment. | 1 |
0.4%
|
|
| At tleast to have additional budget for health related services. | 1 |
0.4%
|
|
| Based on the interview, the only thing I can say, is that MPDC, I should get additional information regarding PCB1. | 1 |
0.4%
|
|
| Because of the law that there are some that cannot be enlisted due to payments. Negative on the system that if they cannot undergo check-up, they cannot continue to avail, they will not be entertained. | 1 |
0.4%
|
|
| Benefits should be added to the package. | 1 |
0.4%
|
|
| Change the 20% scheme of the PCB1 capitation. | 1 |
0.4%
|
|
| Comment on Philhealth service on refund/reimbursement of bills is slow and through this survey we will get more information. And about capitation, it's not clear to us. We hope that it will be made clear together with other Philhealth programs. | 1 |
0.4%
|
|
| Continue to dessiminate information regarding PCB1 to the constituents. | 1 |
0.4%
|
|
| Coverage of PCB would be expanded because of large incidence of indigent families, limited funds of LGUs for counterpart. | 1 |
0.4%
|
|
| Enhance medical assistance or facilities. Seek more assistance for health benefits. | 1 |
0.4%
|
|
| Excellent implementation and regulation. | 1 |
0.4%
|
|
| Expansion of coverage like other diseases and make the services into 100% free of charge. | 1 |
0.4%
|
|
| For me, it's a big help. | 1 |
0.4%
|
|
| For the community to fully utilize the PCB1 package, Philhealth should provide orientation and seminars regarding the coverage of the program. Information dissimination is important to the success of the program. | 1 |
0.4%
|
|
| Generally ok. | 1 |
0.4%
|
|
| Good for those who cannot afford, supposedly there should be no monetary involved. | 1 |
0.4%
|
|
| Good to know the lacking & for the RHU to improve. | 1 |
0.4%
|
|
| Happy with PCB but the capitation shoul be given on time. | 1 |
0.4%
|
|
| Health benefits to the indigent is very helpful soliciting to the LGU (public officials) is now lesser. | 1 |
0.4%
|
|
| Hope Philhealth inform people on Philhealth programs. | 1 |
0.4%
|
|
| Hope Philhealth make reimbursement fast. | 1 |
0.4%
|
|
| Hope more people become Philhealth members. | 1 |
0.4%
|
|
| Hope the government upgrade the provincial RHU / hospital so that the people don't have to go to a city hospital to get a treatment. | 1 |
0.4%
|
|
| Hope they make reimbursement fast. | 1 |
0.4%
|
|
| How I wish that the survey will be useful and truthful on programs with the intent on funding. | 1 |
0.4%
|
|
| I am happy with PCB because we can take care of indigent members. | 1 |
0.4%
|
|
| I don't know about PCB. I only heard it now. I can't say anything. | 1 |
0.4%
|
|
| I don't know anything about PCB1. Hope they give information drive about PCB1. | 1 |
0.4%
|
|
| I don’t know what PCB1 is. Seminars should be conducted to orient the offices in the LGU and the community in the implementation of the PCB1 program. | 1 |
0.4%
|
|
| I have no comment. | 1 |
0.4%
|
|
| I hope if we have more/additional funds, thre'll be more enrollees. | 1 |
0.4%
|
|
| I hope there is a provision for free transportation allowance. That Philhealth will sponsor a student to study medicine then send them to rural areas. More doctors to the barrios. The capitation should be given on time. | 1 |
0.4%
|
|
| I hope there would be no user fee for the ambulance, that the Philhealth will pay for it instead. I also hope for the improvement of the facilities in the RHU so that the patients will no longer go to the hospital. | 1 |
0.4%
|
|
| I hope to know more about PCB. | 1 |
0.4%
|
|
| I like the package, but Philhealth needs to be more active in educating its members. There is a lack in dissemination and awareness among people. Many are unaware of their membership and how to utilize it. | 1 |
0.4%
|
|
| I thanked this program of Philhealth for taking care of the constituents about health matters. | 1 |
0.4%
|
|
| I think it's good but it is the first time I have heard about it. | 1 |
0.4%
|
|
| I would like them (less priviledge) constituents to PCB1. | 1 |
0.4%
|
|
| I'm not so knowledgable about Primary Health Care. | 1 |
0.4%
|
|
| If it is for the good it is appreciated and accepted especially here in the rural areas. Any form of help for the people is welcomed. This program is good especially that it concerns that Philhealth, WB & KDI, I believe if the concern of others | 1 |
0.4%
|
|
| If medicines push through at least there must be some reformation as to the entitled families.; Information should be uniform.; Philhealth member must not buy medicine outside. Philhealth should not promise to reimburse the amount used i | 1 |
0.4%
|
|
| If possible this can be used for other health programs other than those stated in the MOA. | 1 |
0.4%
|
|
| If you can be of help to Sallapadan constituents it would be better. | 1 |
0.4%
|
|
| Increase the amount of capitation per member. | 1 |
0.4%
|
|
| Increase the number of entitled families and the amount of capitation per family. | 1 |
0.4%
|
|
| Intensify information campaign down to the barangay level. There are Philhealth members who do not know how to uise and avail of their full benefits. | 1 |
0.4%
|
|
| Is there a possibility of IEC or PCB to the LGU and Its staff. | 1 |
0.4%
|
|
| It has helped a lot of patients, better according to beneficiaries. But in the hospital, medicines are not available. | 1 |
0.4%
|
|
| It helps us a lot especially on poor families who cannot afford to bring their patients to hospitals. | 1 |
0.4%
|
|
| It is a big help to patients and health center. | 1 |
0.4%
|
|
| It is a way or effort wherein the program will be implemented to the constituents of the LGU. | 1 |
0.4%
|
|
| It is good but needs to be upgraded because the indegent should not pay anything. Usually they have an access in their hospitalization. | 1 |
0.4%
|
|
| It is ok. The LGU had difficulty when premiums increased. | 1 |
0.4%
|
|
| It would be better to update the program to make it more beneficial to the recipients. | 1 |
0.4%
|
|
| It's a big help to the constituents, to the people of the Philippines. I heard from the SONA that everybody is covered, but of course not all. Not all cases are covered by PHIC. Mostly 85% are covered by PHIC, there's no reason the health issue | 1 |
0.4%
|
|
| It's a welcome development. | 1 |
0.4%
|
|
| It's good because it can help the people especially those who needs health services. | 1 |
0.4%
|
|
| It's good program but it is better if the services and procedures covered will be enhanced. | 1 |
0.4%
|
|
| It's good program. It's just that it has lots of paper works, very meticulous but it's very beneficial. | 1 |
0.4%
|
|
| It's good that people at RHU are benefited at RHU. | 1 |
0.4%
|
|
| It's good. No comment. | 1 |
0.4%
|
|
| It's ok. The premium is quite high. Staff should not be given percentage from capitation fund. Lower class municipality should pay lower premium. Nat'l Government should help small LGUs to help their constituents. | 1 |
0.4%
|
|
| It's very good for it really helps the poor. | 1 |
0.4%
|
|
| It’s a big help specially to the indigent members. But I hope it will cover more people in the future. | 1 |
0.4%
|
|
| LGU satff othet than the health staff, who are included in the PCB1 implementation should also be given incentives. | 1 |
0.4%
|
|
| Limited resources. National Government should take over MHO including personnel not by the LGU. | 1 |
0.4%
|
|
| MCP and TB DOTS guidelines on sharing scheme are not clean. Social Services should be included. | 1 |
0.4%
|
|
| Make the benefits more convenient to the people and cover more diseases so that the marginalized sector could avail more diseases so that the marginalized sector could avail more the health services. | 1 |
0.4%
|
|
| More information dissemination should be done to orient the different offices in the LGU. | 1 |
0.4%
|
|
| More support from other sources especially from the National Gov't especially a medical equipments & medicines. | 1 |
0.4%
|
|
| Needs to improve medical services. | 1 |
0.4%
|
|
| No comment | 1 |
0.4%
|
|
| No comment because we are not being oriented on PCB. | 1 |
0.4%
|
|
| No comment especially its services of health to the people especially if the service rendered are complete. | 1 |
0.4%
|
|
| No comment. | 23 |
10%
|
|
| No knowledge regarding PCB1. | 1 |
0.4%
|
|
| No negative comment. It can really help the indigents. | 1 |
0.4%
|
|
| No negative comments-high regard LCE . Upgrade the services. Cover all expenses in all cases. | 1 |
0.4%
|
|
| No. | 3 |
1.3%
|
|
| Noi comment. | 1 |
0.4%
|
|
| None | 1 |
0.4%
|
|
| None. | 18 |
7.8%
|
|
| None. I am not really familiar with PCB but it really helps our people a lot. | 1 |
0.4%
|
|
| Not all families are enrolled. | 1 |
0.4%
|
|
| Not familiar with Primary Care Benefit Package let the RHU comment on this. | 1 |
0.4%
|
|
| Not totally acceptable: the member still has to pay a lot; process of reimbursement is long (for medicines bought outside) | 1 |
0.4%
|
|
| Ok, no comment. | 1 |
0.4%
|
|
| Ok, reliable. | 1 |
0.4%
|
|
| Ok. | 3 |
1.3%
|
|
| Okay. Should increase the benefits. | 1 |
0.4%
|
|
| On the distribution or allocation of the capitation, LGU must be given a chance to weight according to the importance of the things. The LGU must intervine on the distribution of the capitation. | 1 |
0.4%
|
|
| PCB doing very good, rooms for improvement focus on targeting, like identification of target. | 1 |
0.4%
|
|
| PCB helps a lot in the RHU in financial aspect to purchase meds and equipment, construction of building/renovation. | 1 |
0.4%
|
|
| PCB is a great help for providing services to the public and helps in funding equipments for our RHU. Additional incentives for our health providers. | 1 |
0.4%
|
|
| PCB is a very effective program that expands, extends, enhances, ensures health services to all constituents. | 1 |
0.4%
|
|
| PCB is fine. | 1 |
0.4%
|
|
| PCB1 is a good program especially for the poor. | 1 |
0.4%
|
|
| PCB1 is good service that enhances volunteerism and provision of better health services especially the poor and the needy. | 1 |
0.4%
|
|
| Periodical and survey so health personnel would be aware of their duties and responsibilities. | 1 |
0.4%
|
|
| Philhealth doubled the premiums but they decreased the benefits. | 1 |
0.4%
|
|
| Philhealth is a big help to the constituents. Capitation is a big help but it should be given on time. | 1 |
0.4%
|
|
| Philhealth is a big help. I hope we get more people be covered by Philhealth here in Kayapa. | 1 |
0.4%
|
|
| Philhealth is a welcome program. But they are confusing because they constantly chane. More IEC (instructional materials). More information on Philhealth public that are easy to understand. The Philhealth programs are not maximized by the publi | 1 |
0.4%
|
|
| Philhealth is just concentrating on big towns. They ignore the needs of small towns like us. IEC are not easy to understand. The sharing scheme is not fair. | 1 |
0.4%
|
|
| Philhealth must inform people on PCB. | 1 |
0.4%
|
|
| Philhealth should address the problems regarding doctor's fee because there are some of them who charge on top of the patient's hospital bill even they are Philhealth members. | 1 |
0.4%
|
|
| Philhealth should be made more comprehensive. | 1 |
0.4%
|
|
| Philhealth should be more linient to clienteles. We have many cxases where clients cannot charge because of spelling errors in names that patients need affidavit to correct it. Patients suffer. | 1 |
0.4%
|
|
| Philhealth should be strict with the guidelines specially on the utilization and sharing of the capitation. | 1 |
0.4%
|
|
| Philhealth should continue its services to the people specially for the poor and senior citizens. | 1 |
0.4%
|
|
| Philhealth should explain the program to people. The part of the professional fees of the capitation should go to seminar or training of the Health Center Staff. The capitation should come on regular basis. | 1 |
0.4%
|
|
| Philhealth should make the necessary ammendments in the masterlist as indicated by the reports submitted by the LGU. | 1 |
0.4%
|
|
| Philhealth should make the necessary changes in the masterlist indicated on the updated list submitted by the LGU. This will prevent the double entry of names in the list. | 1 |
0.4%
|
|
| Philhealth should orient all the departments in the LGU regarding the PCB1. The different departments could help disseminate information to the population if they understood what is the program all about. | 1 |
0.4%
|
|
| Philhealth should provide orientation to all departments in LGU. Information should be disseminated to all concerned offices to improve the implementation of PCB1. | 1 |
0.4%
|
|
| Prioritize our municipality in terms of opportunities since we are considered 3rd class municipality. | 1 |
0.4%
|
|
| Projects are good. They (PHIC) should find ways to dissiminate the informations well so that people can avail the benefit. (Suggests Tadio Ads) | 1 |
0.4%
|
|
| Provision of free services is not felt. Sometimes people need to cashout and not refunded. Philhealth services and provisions are delayed. | 1 |
0.4%
|
|
| Should not limit the coverage, there should be fixed price for a certain illness. all cases should be paid by Philhealth. | 1 |
0.4%
|
|
| So far its okay. My concern is for Philhealth to have broader scope in their benefits. And also I was hoping they would resume the counterparting policy. | 1 |
0.4%
|
|
| So far, it helps the community especially those who are not capable to go to the hospitals. | 1 |
0.4%
|
|
| Some families or individuals have multiple Philhealth memberships. | 1 |
0.4%
|
|
| Some of the LGU staff sat that they feel they also deserve part of the 20% Professional Fee for non-Philhealth personnel. | 1 |
0.4%
|
|
| Take all the expenditure in the hospital so that there will be higher regards to the Philhealth. | 1 |
0.4%
|
|
| Thankful to the Philhealth because they are really helping the indigents of the municipality. I hope they continue this more. | 1 |
0.4%
|
|
| That the National Government should enroll more families to Philhealth so that LGU's will be able to save more money. | 1 |
0.4%
|
|
| That's a good program. At least, it augments the need of the poor to avail health services. I just hope they will make it to be zero balance for the indigents. | 1 |
0.4%
|
|
| The LCE are not The MH officer should have The descretion in terms of The allocation of budget of The PFP. The Philhealth should monitor and make sure that The sharing scheme based on The PH circular are being implemented. | 1 |
0.4%
|
|
| The National office should validate with the LGU the result of the survey of the NHTS. Some of the beneficiaries here in Ambaguio are not really indigents. | 1 |
0.4%
|
|
| The PCB is not comprehensive enough because it does not cover all the diseases. The Philhealth contribution should be increased. | 1 |
0.4%
|
|
| The PCB's qualification to avail its services is too high. It's non-user friendly. | 1 |
0.4%
|
|
| The capitation are delayed or not in time that's why we cannot implement our projects. | 1 |
0.4%
|
|
| The capitation released is late. Philhealth should give us feedback about our performance. Philhealth should update their records. Philhealth reimbursements should be given on time. Philhealth capitation is really a big help. | 1 |
0.4%
|
|
| The city is enjoying the benefits. | 1 |
0.4%
|
|
| The coverage is too limited. The sharing scheme should include the people of MSWDO. | 1 |
0.4%
|
|
| The coverage should be expanded without compromising the capacity of the LGU (see first if the LGU can come up w/ its counterpart). | 1 |
0.4%
|
|
| The extension of Philhealth coverage would be beneficial to the people. | 1 |
0.4%
|
|
| The interview time is too short. | 1 |
0.4%
|
|
| The mayor wants PCB not only because its part of Pnoy's agenda but also because he (the Mayor) also wanted to focus on health. Good health is for everybody and PCB is a great help for the constituents to attain this. That's why Dumalag is allot | 1 |
0.4%
|
|
| The old scheme should be returned so that the LGU and the RHU would not be hard up. | 1 |
0.4%
|
|
| The performance of PCB is ok. | 1 |
0.4%
|
|
| The procedures and processes are difficult to follow. I think Philhealth should be more attached and deputized the RHU. | 1 |
0.4%
|
|
| The program does not have clear guidelines on the selection and / or identification of beneficiaries. | 1 |
0.4%
|
|
| The program encourages the LGU to enroll more qualified beneficiaries because of the capitation extended by Philhealth. ; The program is good but proper coordination between RHU, LGU and Philhealth should be observed.; On Philhealth Prem | 1 |
0.4%
|
|
| The program is good and is a big help in the goal of the LGU in providing better health services to the people. | 1 |
0.4%
|
|
| The program is good, but the implementation in some cases abused by the hospitals both government and private. | 1 |
0.4%
|
|
| The program itself is commendable but some implementing guidelines and policies maybe subjected to review for improvement. | 1 |
0.4%
|
|
| The service is not that good anymore compared before. | 1 |
0.4%
|
|
| The services provided focused only to the health staff. | 1 |
0.4%
|
|
| The sharing scheme of the professional fee should include the MSWDO. | 1 |
0.4%
|
|
| There are comments on the scheme of the equitable distribution. The criteria and guidelines must be ammended. | 1 |
0.4%
|
|
| There are some hospitals who don't acknowledge Philhealth. | 1 |
0.4%
|
|
| There is no a "no balance billing" policy for indigenous persons, however its not always followed by hospitals. Usually ask the mayor for assistance. Hope that PCB can be given to everyone. | 1 |
0.4%
|
|
| There lack of doctors but there's a lot of consultants. Why not channel the fee for consultants for doctors. There's also lack of equipment. We just referred a patient to the provincial hospital. | 1 |
0.4%
|
|
| There should be an information dissemination about the program. The services covered should be broaden. | 1 |
0.4%
|
|
| There should have been a massive information drive before the implementation of the program. | 1 |
0.4%
|
|
| They should the Philhealth uphold their "no payment" policy for the poor. Medicines must be made available in case Philhealth members are hospitalized. But, in a way, it's a good program to help the poor. | 1 |
0.4%
|
|
| Through this survey we will share the problems so it would reach the top management of Philhealth. | 1 |
0.4%
|
|
| To experience the service of Philhealth, it's a big help to the indigent people; good benefits. | 1 |
0.4%
|
|
| Trust fund for health particularly from that of the PFP can be utilized to non-Philhealth or PCB members. | 1 |
0.4%
|
|
| Very good in helping the poor. The capitation must only be used for the betterment of health services and not be divided among LGU staff. | 1 |
0.4%
|
|
| Very useful, if possible all covered. | 1 |
0.4%
|
|
| We are happy we can get something from the premiums that we pay to Philhealth. | 1 |
0.4%
|
|
| We are helping the Philhealth and they are helping the LGU. | 1 |
0.4%
|
|
| We have additional funds for medicines, supplies and medical equipment. | 1 |
0.4%
|
|
| We just want to know and have a copy of our year-round beneficiaries, if who availed the benefits and how much do they received. | 1 |
0.4%
|
|
| We know status of the LGU. | 1 |
0.4%
|
|
| We need to be reoriented. | 1 |
0.4%
|
|
| We want Philhealth employees to come here regularly like twice a month. More information dissemination regarding PCB. More IEC materials in all barangays. Philhealth should do advocacy works to the barangay. Capitation should be given | 1 |
0.4%
|
|
| Yes, municipaly have cataract cases, Dr.s are refusing patients bec. they have a hard time getting payment from Philhealth. | 1 |
0.4%
|
|
| Yes, the Philhealth must also cover the other diseases especially those communicate diseases. | 1 |
0.4%
|
|
| allocation of Philhealth is not enough; out patient should be covered by the Philhealth; -delayed payment of Philhealth to the hospital | 1 |
0.4%
|
|
| benefits are well utilized | 1 |
0.4%
|
|
| excellent level | 1 |
0.4%
|
|
| payments are only given to RHU staff; poor does not avail especially medicines | 1 |
0.4%
|
|
| perfect the system; for Philhealth - may we request that they may check and called out beneficiaries ID with double entry | 1 |
0.4%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.