Impact of Incentives and Information on Quality and Utilization in Primary Care 2014, Baseline Survey
Philippines, 2014
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Reference ID
PHL_2014_I3QUIPIE-BL_v01_M
Producer(s)
Damien B.C.M da Walque, Taejong Kim, John Basa
Metadata
Created on
Feb 03, 2017
Last modified
Jul 10, 2019
Page views
99969
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24360
Would you like to comment on the PCB through this survey? (H1)
Data file: E05_noID
Overview
Valid:
215
Type:
Discrete
Start:
4637
End:
4880
Width:
244
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| 1. Open PCB to every PhilHealth member and qualified dependent ; 2. Online downloading of PFPR. ; 3. Capacitate RHU Health Workers on the obligated services of PCB1 | 1 |
0.5%
|
|
| 1. PCB guidelines must be fully implemented. ; 2. There must be a collaboration between PhilHealth and DOH. ; 3. Trainings provided must be fully utilized to the field so there must be provision of necessary facilities to the RHU. | 1 |
0.5%
|
|
| 1. PCB1 questionaire regarding the profiling has no proper orientation on the rationable towards the questions set, example: weght, height, sexual debut; 2. Refrain from changing FORMS always that made (it) the previous forms not usable anym | 1 |
0.5%
|
|
| 1. There are members, especially us docotrs & the private individuality paying members, who religiously pay our PHIC annually but we don't get to use them. Can we not have a "kick-back" or RoI (Return of Investment)? ; 2. There must be fai | 1 |
0.5%
|
|
| 500 PFP is practically not enough to cover the needs of the beneficiaries especially if they have too many dependents. Some beneficiaries are inappropriate to be considereds indigents. Also some reciepients are married couples and their childre | 1 |
0.5%
|
|
| Additional benefit/help for the LGU especially in procurement of medicine and supplies to maintain good service delivery to all PhilHealth & Non-PhilHealth members. | 1 |
0.5%
|
|
| Additional enlisting of Dep-Ed Personnel is mother burden to our Personnels due to lack of manpower. The PCB1 funds should go directly to the RHU office instead of giving it to LGU offcie because it takes time for them to release the fund. | 1 |
0.5%
|
|
| Although we are srill adjusting it has many advantages since we can monitor our patients could not access our services because of distance and financial issues. Deficient access to PhilHealth updates. We have problems on our electronic reportin | 1 |
0.5%
|
|
| Appreciated, because it helps to those who need it. ; Pleaseprovide higher antibiotic. | 1 |
0.5%
|
|
| Atleast LGU funds for health are augmented and patient have health insurance. | 1 |
0.5%
|
|
| Because of PCB the records of the beneficiaries were put in proper place | 1 |
0.5%
|
|
| Beneficiary to indegent people. | 1 |
0.5%
|
|
| Big help for indigent communities should also be implemented on all employment sections. Increase the PFPR. | 1 |
0.5%
|
|
| Capitation delayed, we hope to be online. If there changes of form to be filed up; want to inform immediately. | 1 |
0.5%
|
|
| Capitation is delayed causing problem for beneficiaries, like gaps procurement of meds. | 1 |
0.5%
|
|
| Capitation is delayed. Super late distribution of family payment. The guidelines are not clear, very tedious paper works. | 1 |
0.5%
|
|
| Change the rule of PCB. | 1 |
0.5%
|
|
| Client profiling is hard for us | 1 |
0.5%
|
|
| Continue the program for as long as Pres. Pinoy is in the position. | 1 |
0.5%
|
|
| Delayed capitation ; The PhilHealth guidelines on sharing scheme is not being followed here in San Isidro ; Too much paper works. | 1 |
0.5%
|
|
| Delayed release of payment of capitation and PhilHealth reimbursement. | 1 |
0.5%
|
|
| Delayed releasing of fund | 1 |
0.5%
|
|
| Determine the impact of service to target client and Health history and asses the implementation of the program. | 1 |
0.5%
|
|
| Excellent benefits | 1 |
0.5%
|
|
| Fast track. There's no thorough discussion on profiling enlisting. | 1 |
0.5%
|
|
| Faster processing of calims, PFPN checks should be given on time, lack of forms (no budget for reproduction of forms) | 1 |
0.5%
|
|
| Funds should be release immediately. | 1 |
0.5%
|
|
| Glad, that new case rate are found in PCB1. | 1 |
0.5%
|
|
| Good scheme to encourage Health Workers to render their services. ; No specific allocation amount of capitation fund & right of exacy master list from the PhilHealth. | 1 |
0.5%
|
|
| Good, It's an opportunity as a resource for funds. | 1 |
0.5%
|
|
| Happy because there is a return of investment in PCB | 1 |
0.5%
|
|
| Health staff having difficulties on recording PCB data | 1 |
0.5%
|
|
| Hopefully the PCB will have easy availability and accessibility. | 1 |
0.5%
|
|
| Hopefully the gap shortcoming of PCB 1 Packacge will be identified after the survey. | 1 |
0.5%
|
|
| I am approve PCB. In fact , I am for the expansion of the PCB. I hope we could include minor surgery | 1 |
0.5%
|
|
| I am not happy with the sahring scheme because the LGU is not following the PHilHealth guidelines that the physician should get 50% of the professional fee. | 1 |
0.5%
|
|
| I am not well versed in PhilHealth programs because I just started last year. I don't know how to use the capitation. Need more orientation on PCB packages. | 1 |
0.5%
|
|
| I am the MHO of this Municipality and I have no taining in the PCB1. it would benefit all if I can attend on orientation regarding the PCB1 | 1 |
0.5%
|
|
| I don't like the definition of Health Professional and Non-Health Professional. It could be confusing. | 1 |
0.5%
|
|
| I have to comment on delayed budget ; There must be a seminar for newly hired RHU staff to be aware regarding this matter. | 1 |
0.5%
|
|
| I hope Philhealth knows what's happening in the RHU's | 1 |
0.5%
|
|
| I hope data that's been colledted is a good help to the study ; Aumented RHU health service through PCB | 1 |
0.5%
|
|
| I hope for the inclusion of health staff in PCB orientation | 1 |
0.5%
|
|
| I hope it would helps us, our clients & personnel. The profit sharing should directly be given to us. Not through the LGU. Also to imrpove our services to clients and our personnel | 1 |
0.5%
|
|
| I hope that the PhilHealth will give us more time in the enlistment, because it is very difficult to do that and it is additional burden to us. I hope they will give us the budget for 2013. | 1 |
0.5%
|
|
| I hope that they will know that the payment or the release of capitation will release on time for PCB program. | 1 |
0.5%
|
|
| I hope the release of PFPR was be given on time. | 1 |
0.5%
|
|
| I hope they facilitate the release of funs like for example we still don't have x-ray machine because the fund is still with LGU. | 1 |
0.5%
|
|
| I hope this can help us to convey our sentiments a s health personnel in efficient delivery compensation | 1 |
0.5%
|
|
| I want my contituent/clients in the brgy. To benefit from the things given by PCB, PhilHealth, etc. | 1 |
0.5%
|
|
| I wish all margenalized people could receive services. They should release bigger money and provide more medicines because in our facility it is not enough. Wish we could request more potent anibiotics aside from cotrimoxazole. | 1 |
0.5%
|
|
| I wish they could add more disease to coverin PCB and assure that medicine are always available. We are not well updated by the PhilHealth on how to avail capitation on time. | 1 |
0.5%
|
|
| If there are new programs many indigents could benefit the package. | 1 |
0.5%
|
|
| Im hoping to have PCBI so that we will know what things to improve. | 1 |
0.5%
|
|
| Improvement when transferred to R2. invited for seminars, communication arrives unlike before. Questions/concerns are answered. Desk officer of the province had improved. | 1 |
0.5%
|
|
| In the program itself no comment, but some client they need to comply because we are the one to reach out to every barrios. | 1 |
0.5%
|
|
| Inadequate campaign about PCB1. | 1 |
0.5%
|
|
| Increase the amount of fund for better service to be given to the community. | 1 |
0.5%
|
|
| Is it really necessary for Health Profiling? It takes time, sources and capitation. | 1 |
0.5%
|
|
| It (PCB) is ok, there is a chance for patients to be given medicines. | 1 |
0.5%
|
|
| It gives detail as to the services that RHU could give to the client. | 1 |
0.5%
|
|
| It helped a lot in the services esp. in the medical supplies/medicines. In the BEmONC, it helped a lot in the sustainability. ; It totally augments our ability to extend lots of services. To the personnels, they are properly compensated thr | 1 |
0.5%
|
|
| It helps a lot in the providing of medicines, equipments and medical services. | 1 |
0.5%
|
|
| It helps the community health staff and the LGU. | 1 |
0.5%
|
|
| It increase the coverage of health benefits to the 4P's PhilHealth member and most especially to the poorest among the poor families | 1 |
0.5%
|
|
| It is a nice program but will not be seccessful, if there are logistic that cannot be provided due to government policie. (like that Inc. in Human Resources not done due to PS Cap.) | 1 |
0.5%
|
|
| It is nice to have this PCB, so that we can able to give the people needs. | 1 |
0.5%
|
|
| It so many things to do in profiling that’s why we can't able to meet the deadline. | 1 |
0.5%
|
|
| It streghten the health advocacies of PhilHealth. | 1 |
0.5%
|
|
| It would help us to be more systematic & organized. | 1 |
0.5%
|
|
| It's a big help especially for the 60% discount on medicines. | 1 |
0.5%
|
|
| It's a big help for us, especially for the medicines needed. | 1 |
0.5%
|
|
| It's a good program which benefitted the poorest of the poor. It encourages them to avail the services in the health center. | 1 |
0.5%
|
|
| It's good doing this survey to improve the PCB. | 1 |
0.5%
|
|
| It's good. | 1 |
0.5%
|
|
| It's hard to comply because so many things to do paper works. In such time frame we can't able to meet the deadline. | 1 |
0.5%
|
|
| It's more on prevention program early detection of any disease. | 1 |
0.5%
|
|
| It's okey. Benefits should be full. Manpower should be added too. | 1 |
0.5%
|
|
| Laborous; many paper works, monitor and validate. | 1 |
0.5%
|
|
| Late arrival of PFP coincide of budget. | 1 |
0.5%
|
|
| Late per family payment. ; Need preparation ; Issued on DepEd regarding pop smear, chest x-ray, CBC & Urine analysis not obligated. ; Bidding of meds should be advertised or in internet particularly MOH & LGU. | 1 |
0.5%
|
|
| Less/not enough amount (PFP) to shoulder the expenses (member and dependent) P300/PFP. | 1 |
0.5%
|
|
| Loads of paper works. | 1 |
0.5%
|
|
| Manner of Enrollees of NHTS to PhilHealth (duplication of PhilHealth) ; Non-Inclusion of known very poor families, that they should be release of PFR to their facility ; There will be categories in the payment or contribution of members lik | 1 |
0.5%
|
|
| More specific sharing of PCb benefits capitation. Includement of premium payment of sponsored members from the 80% of FPR. | 1 |
0.5%
|
|
| Must be expanded to other all members who enrolled to PhilHealth. I wish it is the same with hospital. How shall we devide the sharing scheme for non-Health and health staff? How do we define who is the DIRECTLY INVOLVE for the professional sha | 1 |
0.5%
|
|
| No | 1 |
0.5%
|
|
| No Comment | 5 |
2.3%
|
|
| No Comment. | 3 |
1.4%
|
|
| No comment | 3 |
1.4%
|
|
| No comment, its nice | 1 |
0.5%
|
|
| No comment. | 5 |
2.3%
|
|
| No commet | 1 |
0.5%
|
|
| No. | 1 |
0.5%
|
|
| None | 12 |
5.6%
|
|
| None because I am newly hired here in Llanera. I wasn't oriented yet on PCB. | 1 |
0.5%
|
|
| Nothing, PCB is ok. | 1 |
0.5%
|
|
| Ok because we have something to receive. ; It assist our patients medical services. | 1 |
0.5%
|
|
| Ok money is utelized well but services should always available | 1 |
0.5%
|
|
| On time payment of PhilHealth. Reports are not consisten and are not properly managed. | 1 |
0.5%
|
|
| Our RHU in Mahayag provides all the services free the consultation and medicines, unlike the Hospital here in the Mahayag. We would like also to increase the budget capitation. | 1 |
0.5%
|
|
| PCB 1 package is a good avenue of providing quality health services to our clients and teach them, to avail the services to the fullest. | 1 |
0.5%
|
|
| PCB Orientation is not clearly discussed to the RHO, there should be re-orientation from the PHIC staff. | 1 |
0.5%
|
|
| PCB augments the LGU. It gives additional benefit for the staff ; With PCB, it improvesthe quality of medical services here in our facility. | 1 |
0.5%
|
|
| PCB ensures the importance of RHU in Providing Primary Health Care. | 1 |
0.5%
|
|
| PCB is good because it helps the marginalized group of our society. | 1 |
0.5%
|
|
| PCB is hands-ip to comply due to lack of diagnostic machines. ; Medicines are cost effective to low resource setting. ; May I suggest to include minor injuries surgeries to PCB1 package. | 1 |
0.5%
|
|
| PCB is in way helpful in LGU in attaining health goals at the same time it needs the budgetary constraint in the health department with the PFPR receive, it helps in improving basic health service delivery among constituent; PhilHealth member o | 1 |
0.5%
|
|
| PCB is intended for Helth workers to receive from the Gov't. through the PCB. Also for procurement of medicines, Primary Care for PhilHealth members; also for the utilization for the needs and improvement of the facility. | 1 |
0.5%
|
|
| PCB is really a big help to the financial needs of the patients. | 1 |
0.5%
|
|
| PCB is really extending services since it augment the budget of the LGU. It also gives us additional income. However, the delayed in the reimbursment on the services already rendered leads to the inability of the RHU in providing adequate servi | 1 |
0.5%
|
|
| PCB is really of help. It is a good system, It is a system beneficial to patients and LGU. | 1 |
0.5%
|
|
| PCB is very helpful to indigent patients if supplies & meds promptly arrive in time. | 1 |
0.5%
|
|
| PCB is very helpful to our community people. | 1 |
0.5%
|
|
| PCB is very helpful to the PhilHealth members, they can claim the medicines for free. | 1 |
0.5%
|
|
| PCB is very useful especilly to the indigenious people but, sometimes we ran out of medicines/reagents. Sometimes there are procurement problems. Daily consultation are sometimes affected due to attendance to seminars and complaints from the re | 1 |
0.5%
|
|
| PCB is well implemented in Calatrava RHU. | 1 |
0.5%
|
|
| PCB really helps the financial status of the patients. | 1 |
0.5%
|
|
| PCB-PFP be given direct 5 RHU enrollees be sponsored by the Government. Review PCB1 policies overlapping by DOH and PhilHealth | 1 |
0.5%
|
|
| PCB1 is a good oofer to everyone that everyone should know more about it. | 1 |
0.5%
|
|
| PCB1 services should cater all people living in the community. | 1 |
0.5%
|
|
| PCBI is beneficiary to all indigent families and also augment the LGU budget in providing services. It also improves delivery of equipments & incentives to health workers. It also upgrades our manner of records keeping. | 1 |
0.5%
|
|
| PCb is a big help in procurement of our supplies and medicines. I hope the program will continue to improve our services. | 1 |
0.5%
|
|
| PFP is very delayed. | 1 |
0.5%
|
|
| PFP/Capitation should be on time, It's super delay, too many paperworks, resourcers are bieng diverted to these paperwork than treating and providing services to the beneficiaries, CHT can't function because no regular salary/compnsation | 1 |
0.5%
|
|
| PFPR are delayed, they should be given on time. ; The sharing scheme should be clear and definite. ; More staff for the RHU. A staff members that only does PhilHealth concerns work ; PCB really helps the indigents especially for yhe free | 1 |
0.5%
|
|
| PFPR is super delayed, we hope DOH can provide manpower support (Medtech/Pharmacist) to us who is a 5th class municipality. Additional support for NDP for better implementation of PCBI. Also, PFPR is too small to cover the family, because lab t | 1 |
0.5%
|
|
| Paper works is too much | 1 |
0.5%
|
|
| Per family payment fee is not enouhg to cover the services to the recipients. Advice to have it as per visit. | 1 |
0.5%
|
|
| PhilHealth should implement fully all the programs in the PCB1 to reduce morbidity and mortality in the community | 1 |
0.5%
|
|
| PhilHealth would give guidelines to have equality. | 1 |
0.5%
|
|
| Please provide us the necessary equipment/flyers to be given to the PhilHealth member. | 1 |
0.5%
|
|
| Processing takes time, limited medicine procurement. Training on recruits that are obligated is needed | 1 |
0.5%
|
|
| Profiling problem unable to retrieve, duplication profiles. | 1 |
0.5%
|
|
| Referral Labs.-it is at disadvantage to LGU-loss 4 them. | 1 |
0.5%
|
|
| Refreshes my knowlwedge. | 1 |
0.5%
|
|
| Reimbursement was slow. ; Staff are not motivated to work due to lack of budget. | 1 |
0.5%
|
|
| Service delivery to indigents has been improved. Avenue for LGU to be fully aware and willing to shoulder sponsorship. | 1 |
0.5%
|
|
| So far so good. Continue PCB regardless who ever bocomes the President. Continue support who ever becomes the LCE. | 1 |
0.5%
|
|
| Super late capitation; Too much paper work; More information dissemination regarding PCB; More services covered by PCB1. | 1 |
0.5%
|
|
| The Limitation is socila preparation of the community regarding the PCB. | 1 |
0.5%
|
|
| The Local Government did not follow the Local Budget Circular, which state that public health wrker must receive national rate, instead we are rated on the fifth class | 1 |
0.5%
|
|
| The Mayor/LGU should attend a seminar about the PCB Guidelines including the Budget Officer. | 1 |
0.5%
|
|
| The PCB-Recommendation is OK on Professional Fee; 10% doctor, 30% admin, 15% other health staff and 5% non-health staff. | 1 |
0.5%
|
|
| The PCB1 survey it strenghten the implementation of the various program | 1 |
0.5%
|
|
| The PhilHealth higher officials are insinuating that we bribe them.; The capitation should be on time; The sharing of the capitation is not fair, especially for the 50% of the staff; The PhilHealth number of some members are redundant. ; | 1 |
0.5%
|
|
| The PhilHealth is Strict in Implementing Disease. | 1 |
0.5%
|
|
| The Php125/family/quarter is not enough to pay the services rendered for the whole family rendered by the facility. | 1 |
0.5%
|
|
| The capitation professional fee is being taxed by 30%, the capitation is not given quarterly. A lot of the benefits of the MHO are not given like hazzard pay and medico legal fee. Too much paper work to get the capitation. | 1 |
0.5%
|
|
| The capitation should go directly to RHU and not to the LGU. | 1 |
0.5%
|
|
| The fund for PCB is not enough that's why the LGU was the one to expense for their members. | 1 |
0.5%
|
|
| The only problem we have encounter on the PCB is on our report because it is not organized. The medicines we receive DOH is sufficient. There is also a problem on identifying the membership of the clients and typographical error on their names. | 1 |
0.5%
|
|
| The profiling is very much hard , need more time and also our capitation. | 1 |
0.5%
|
|
| The program is good. There are only few NHTS members. | 1 |
0.5%
|
|
| The program is okay but we have services that is not yet accepted by the beneficiaries. | 1 |
0.5%
|
|
| The program was good because there's some patient they didn't know that they are hypertensive of diabetic, when we reach them they know it eventually. | 1 |
0.5%
|
|
| The realease of per family payment/capitation fund takes a lot of time. | 1 |
0.5%
|
|
| The release of the PFP should be up to date to enable us to purchase the medicines when necessary, to extend better services | 1 |
0.5%
|
|
| The requirments are getting very hard to accomplish, too much paper works. It's additional work load to the people. | 1 |
0.5%
|
|
| The sharing scheme is a little problematic, the guidelines are not definite. ; I cannot find the 80% of the PFPR, it is not being utilized by the LGU. The medicine are not available. ; Too much paper work. | 1 |
0.5%
|
|
| The utilization of 80% is not being followed by our town. ; We don't have trust fund ; PhilHealth does not monitor the capitation and it's utilization; The release of capitation is super late. ; The paper works are tedious. ; PhilHeal | 1 |
0.5%
|
|
| Their services are good but there are areas that need improvements. | 1 |
0.5%
|
|
| Ther guidelines are not clear.; Too much paperworks ; The sharing scheme of the professional fee of the capitation is not being followed. | 1 |
0.5%
|
|
| There are barangays with enrolled by the Provincial Government. Their medical services and medicines are provided by the MHO. How can we avail their PFP? | 1 |
0.5%
|
|
| There are many problems encountered in profiling the members. There are many work to do | 1 |
0.5%
|
|
| There must be firmness and strict monitoring on the implementation of PCB1 guidelines. | 1 |
0.5%
|
|
| There should be an audit in the capitation and if the guidelines are being followed. Is the capitation tax free? | 1 |
0.5%
|
|
| There so many service offered but we find it hard to comply due to lack of resources. | 1 |
0.5%
|
|
| They (PhilHealth) must give in advance the initial allotted money for PCB to purchase supplies needed to start the program. | 1 |
0.5%
|
|
| This is good because a lot of people have benefited from this especially the indigent, we also have benefited from it financially, although the refunds is always delayed. | 1 |
0.5%
|
|
| To release accreditation so that facility can enjoy benefits. | 1 |
0.5%
|
|
| Too much paper work for the profiling. The guideline are constantly changing. Capitation is good because it enhances the performance of the people here in RHU. | 1 |
0.5%
|
|
| Too much paper works. They should be given on time (the capitation). The guidelines of PhilHealth should be clear. They are taxing (30%) our professional fee. | 1 |
0.5%
|
|
| Training on Acetic Acid wash should be done. ; Re-orientation for PCB1 guidelines. | 1 |
0.5%
|
|
| Untimely capitation fund. | 1 |
0.5%
|
|
| Utilization is delayed due to delay from PhilHealth, more specifically distribution of capitation. | 1 |
0.5%
|
|
| Very Helpful to patients and training are helpful to MHO Staff | 1 |
0.5%
|
|
| Very good PCB. No guideline sharing scheme. | 1 |
0.5%
|
|
| Very helpful in the community especially the sponsored members. Without the PCB we will not be having the compact meds, will not have a budget for the improvement of our facility and the laboratory service. | 1 |
0.5%
|
|
| Very lengthy & tiring but also helpful, serves as an evaluation to our performance | 1 |
0.5%
|
|
| We are reciving the appropriate amount of PFP Professional Fee. Guideines is not being followed. It creates tension between LGU and RHU Personnel because Non-Health offices are jealous of the PFP Fee. ; Indigents who had lab exams done outside | 1 |
0.5%
|
|
| We served all patients whether they're PhilHealth members or not. | 1 |
0.5%
|
|
| We should have been given flyers before the interview | 1 |
0.5%
|
|
| We were asking for the visual acetic training from PHO and DOH so we can comply with the obligated services. PFP should be increased because it is not enough. | 1 |
0.5%
|
|
| Yes, I would like to comment about the BIR, they get to much of the budget and it is too much. | 1 |
0.5%
|
|
| Yes, I'm really hoping that we can receive the professional fee in a much earlier time and or in a quarterly basis. | 1 |
0.5%
|
|
| Yes. In the scheme, health personnel are getting only a little in the profit sharing. | 1 |
0.5%
|
|
| Yes. Thsnks to PCB especially to marginalized sector who can't afford their own health insurance. Through PCB, they have access to health facility. Also facility upgrade and acces to members. | 1 |
0.5%
|
|
| confusing Philhealth guidelines ; The deadlines are not posted well ; Late PFPR/Capitation ; We have submitted the requirements but PhilHealth would say that we need to submit more ; When PhilHealth calls for a meeting we are not given | 1 |
0.5%
|
|
| make the release of capitation fast. | 1 |
0.5%
|
|
| payment of capitation funds are delayed. Capitation for helath staff is too low. | 1 |
0.5%
|
|
| too much paper works, the money should be given on time. | 1 |
0.5%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.