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Global Financial Inclusion and Consumer Protection Survey 2017

Afghanistan, Albania, Angola...and 112 more, 2016 - 2017
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Reference ID
WLD_2016_GFICPS_v01_M
DOI
https://doi.org/10.48529/5wz9-f340
Producer(s)
Douglas Randall, Oya Pinar Ardic Alper
Collection(s)
Fragility, Conflict and Violence
Metadata
DDI/XML JSON
Created on
Jan 16, 2018
Last modified
Jun 13, 2022
Page views
37096
Downloads
13411
  • Study Description
  • Data Description
  • Documentation
  • Get Microdata
  • Identification
  • Scope
  • Coverage
  • Producers and sponsors
  • Data Collection
  • Questionnaires
  • Access policy
  • Disclaimer and copyrights
  • Metadata production

Identification

Survey ID Number
WLD_2016_GFICPS_v01_M
Title
Global Financial Inclusion and Consumer Protection Survey 2017
Country/Economy
Name Country code
Afghanistan AFG
Albania ALB
Angola AGO
Argentina ARG
Armenia ARM
Australia AUS
Austria AUT
Azerbaijan AZE
Bahamas, The BHS
Bahrain BHR
Belgium BEL
Bhutan BTN
Bolivia BOL
Bosnia and Herzegovina BIH
Botswana BWA
Brazil BRA
Bulgaria BGR
Burundi BDI
Cambodia KHM
Canada CAN
Cayman Islands CYM
Chile CHL
China CHN
Colombia COL
Costa Rica CRI
Croatia HRV
Denmark DNK
Djibouti DJI
Dominican Republic DOM
Ecuador ECU
Egypt, Arab Rep. EGY
Estonia EST
Eswatini SWZ
Fiji FJI
Finland FIN
France FRA
Gambia, The GMB
Germany DEU
Greece GRC
Guatemala GTM
Guyana GUY
Haiti HTI
Honduras HND
Hong Kong SAR, China HKG
Hungary HUN
India IND
Indonesia IDN
Iran, Islamic Rep. IRN
Israel ISR
Italy ITA
Jamaica JAM
Japan JPN
Jordan JOR
Kazakhstan KAZ
Kenya KEN
Korea, Rep. KOR
Kuwait KWT
Kyrgyz Republic KGZ
Latvia LVA
Lebanon LBN
Lesotho LSO
Liberia LBR
Lithuania LTU
Luxembourg LUX
Malawi MWI
Malaysia MYS
Maldives MDV
Malta MLT
Mauritania MRT
Mauritius MUS
Mexico MEX
Moldova MDA
Montenegro MNE
Morocco MAR
Myanmar MMR
Namibia NAM
Netherlands NLD
New Zealand NZL
Nigeria NGA
North Macedonia MKD
Norway NOR
Oman OMN
Pakistan PAK
Panama PAN
Paraguay PRY
Peru PER
Philippines PHL
Poland POL
Portugal PRT
Russian Federation RUS
Rwanda RWA
Samoa WSM
San Marino SMR
Saudi Arabia SAU
Serbia SRB
Seychelles SYC
Slovak Republic SVK
Somalia SOM
South Africa ZAF
Spain ESP
Sri Lanka LKA
Sudan SDN
Sweden SWE
Tajikistan TJK
Thailand THA
Tonga TON
Tunisia TUN
Turkiye TUR
Uganda UGA
Ukraine UKR
United Kingdom GBR
Uruguay URY
Vietnam VNM
Zambia ZMB
Zimbabwe ZWE
Abstract
The 2017 Global FICP Survey tracks the prevalence of key policy, legal, regulatory, and supervisory efforts to advance financial inclusion and financial consumer protection, including: national financial inclusion strategies, nonbank e-money issuers, agent-based delivery models, simplified customer due diligence, legal frameworks and institutional arrangements for financial consumer protection, disclosure and transparency, fair treatment of consumers, dispute resolution, and financial capability. Financial sector authorities in 124 jurisdictions responded to the 2017 Global FICP Survey. The survey covers regulated financial service providers offering retail credit, deposit, and/or payment products and services. The reporting period was from November 2016 to June 2017.
Kind of Data
Event/Transaction data [evn]
Unit of Analysis
- Jurisdiction as defined by the remit of a financial sector authority.
- Country

Scope

Notes
The Survey covers regulated retail institutions that provide standard loan, deposit, and/or payment services.

Coverage

Geographic Coverage
The 2017 Global FICP Survey includes responses from 124 jurisdictions, representing 141 economies and over 90 percent of the world’s unbanked adult population.
Universe
Surveys were sent primarily to central banks and other lead financial sector authorities, and respondents were asked to consult with relevant agencies and submit a joint response.

Producers and sponsors

Primary investigators
Name Affiliation
Douglas Randall World Bank Group
Oya Pinar Ardic Alper World Bank Group
Funding Agency/Sponsor
Name Abbreviation
World Bank Group WBG
Swiss State Secretariat for Economic Affairs SECO

Data Collection

Dates of Data Collection
Start End
2016-11 2017-06
Data Collection Mode
Internet [int]
Data Collection Notes
Jurisdictions submitted responses via an online platform. Data are self-reported and have not been independently verified by the World Bank Group. However, efforts were made to work with responding jurisdictions to clarify responses and ensure the completeness and consistency of submissions.

Questionnaires

Questionnaires
The 2017 questionnaire covers selected issues within the following subtopics:
- National Financial Inclusion Strategies (NFIS),
- regulation and supervision of providers relevant to financial inclusion,
- risk-based anti-money laundering and combating finnancing of terrorism (AML/CFT),
- institutional and supervisory arrangements for financial consumer protection,
- disclosure and transparency,
- fair treatment,
- dispute resolution, and financial capability.

The survey was conducted in English.

Access policy

Contacts
Name Affiliation Email
Douglas Randall World Bank Group ficpsurvey@worldbank.org
Citation requirements
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download

Example:

Randall, Douglas., Oya Pinar Ardic Alper.World Bank. 2017. Global Financial Inclusion and Consumer Protection Survey 2017 (GFICPS 2017). Ref: WLD_2016_GFICPS_v01_M. Downloaded from [url] on [date].

Disclaimer and copyrights

Disclaimer
This work is a product of the staff of The World Bank Group. The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of The World Bank Group, its Board of Executive Directors, or the governments they represent. The World Bank Group does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank Group concerning the legal status of any territory or the endorsement or acceptance of such boundaries.
Copyright
The material in this work is subject to copyright.

Metadata production

DDI Document ID
DDI_WLD_2016_GFICPS_v02_M_WB
Producers
Name Abbreviation Affiliation Role
Development Economics Data Group DECDG The World Bank Documentation of the DDI
Date of Metadata Production
2018-01-09
DDI Document version
DDI Document - Version 02 - (05/24/21)
This version is identical to DDI_WLD_2016_GFICPS_v01_M_WB but country field has been updated to capture all the countries covered by survey.

Version 01 (January 2018)
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