Global Financial Inclusion and Consumer Protection Survey 2017
Afghanistan, Albania, Angola...and 112 more, 2016 - 2017
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Reference ID
WLD_2016_GFICPS_v01_M
Producer(s)
Douglas Randall, Oya Pinar Ardic Alper
Collection(s)
Created on
Jan 16, 2018
Last modified
Oct 26, 2023
Page views
43493
Downloads
13851
Identification
Survey ID Number
WLD_2016_GFICPS_v01_M
Title
Global Financial Inclusion and Consumer Protection Survey 2017
Country/Economy
| Name | Country code |
|---|---|
| Afghanistan | AFG |
| Albania | ALB |
| Angola | AGO |
| Argentina | ARG |
| Armenia | ARM |
| Australia | AUS |
| Austria | AUT |
| Azerbaijan | AZE |
| Bahamas, The | BHS |
| Bahrain | BHR |
| Belgium | BEL |
| Bhutan | BTN |
| Bolivia | BOL |
| Bosnia and Herzegovina | BIH |
| Botswana | BWA |
| Brazil | BRA |
| Bulgaria | BGR |
| Burundi | BDI |
| Cambodia | KHM |
| Canada | CAN |
| Cayman Islands | CYM |
| Chile | CHL |
| China | CHN |
| Colombia | COL |
| Costa Rica | CRI |
| Croatia | HRV |
| Denmark | DNK |
| Djibouti | DJI |
| Dominican Republic | DOM |
| Ecuador | ECU |
| Egypt, Arab Rep. | EGY |
| Estonia | EST |
| Eswatini | SWZ |
| Fiji | FJI |
| Finland | FIN |
| France | FRA |
| Gambia, The | GMB |
| Germany | DEU |
| Greece | GRC |
| Guatemala | GTM |
| Guyana | GUY |
| Haiti | HTI |
| Honduras | HND |
| Hong Kong SAR, China | HKG |
| Hungary | HUN |
| India | IND |
| Indonesia | IDN |
| Iran, Islamic Rep. | IRN |
| Israel | ISR |
| Italy | ITA |
| Jamaica | JAM |
| Japan | JPN |
| Jordan | JOR |
| Kazakhstan | KAZ |
| Kenya | KEN |
| Korea, Rep. | KOR |
| Kuwait | KWT |
| Kyrgyz Republic | KGZ |
| Latvia | LVA |
| Lebanon | LBN |
| Lesotho | LSO |
| Liberia | LBR |
| Lithuania | LTU |
| Luxembourg | LUX |
| Malawi | MWI |
| Malaysia | MYS |
| Maldives | MDV |
| Malta | MLT |
| Mauritania | MRT |
| Mauritius | MUS |
| Mexico | MEX |
| Moldova | MDA |
| Montenegro | MNE |
| Morocco | MAR |
| Myanmar | MMR |
| Namibia | NAM |
| Netherlands | NLD |
| New Zealand | NZL |
| Nigeria | NGA |
| North Macedonia | MKD |
| Norway | NOR |
| Oman | OMN |
| Pakistan | PAK |
| Panama | PAN |
| Paraguay | PRY |
| Peru | PER |
| Philippines | PHL |
| Poland | POL |
| Portugal | PRT |
| Russian Federation | RUS |
| Rwanda | RWA |
| Samoa | WSM |
| San Marino | SMR |
| Saudi Arabia | SAU |
| Serbia | SRB |
| Seychelles | SYC |
| Slovak Republic | SVK |
| Somalia | SOM |
| South Africa | ZAF |
| Spain | ESP |
| Sri Lanka | LKA |
| Sudan | SDN |
| Sweden | SWE |
| Tajikistan | TJK |
| Thailand | THA |
| Tonga | TON |
| Tunisia | TUN |
| Turkiye | TUR |
| Uganda | UGA |
| Ukraine | UKR |
| United Kingdom | GBR |
| Uruguay | URY |
| Viet Nam | VNM |
| Zambia | ZMB |
| Zimbabwe | ZWE |
Abstract
The 2017 Global FICP Survey tracks the prevalence of key policy, legal, regulatory, and supervisory efforts to advance financial inclusion and financial consumer protection, including: national financial inclusion strategies, nonbank e-money issuers, agent-based delivery models, simplified customer due diligence, legal frameworks and institutional arrangements for financial consumer protection, disclosure and transparency, fair treatment of consumers, dispute resolution, and financial capability. Financial sector authorities in 124 jurisdictions responded to the 2017 Global FICP Survey. The survey covers regulated financial service providers offering retail credit, deposit, and/or payment products and services. The reporting period was from November 2016 to June 2017.
Kind of Data
Event/Transaction data [evn]
Unit of Analysis
- Jurisdiction as defined by the remit of a financial sector authority.
- Country
- Country
Scope
Notes
The Survey covers regulated retail institutions that provide standard loan, deposit, and/or payment services.
Coverage
Geographic Coverage
The 2017 Global FICP Survey includes responses from 124 jurisdictions, representing 141 economies and over 90 percent of the world’s unbanked adult population.
Universe
Surveys were sent primarily to central banks and other lead financial sector authorities, and respondents were asked to consult with relevant agencies and submit a joint response.
Producers and sponsors
Primary investigators
| Name | Affiliation |
|---|---|
| Douglas Randall | World Bank Group |
| Oya Pinar Ardic Alper | World Bank Group |
Funding Agency/Sponsor
| Name | Abbreviation |
|---|---|
| World Bank Group | WBG |
| Swiss State Secretariat for Economic Affairs | SECO |
Data Collection
Dates of Data Collection
| Start | End |
|---|---|
| 2016-11 | 2017-06 |
Data Collection Mode
Internet [int]
Data Collection Notes
Jurisdictions submitted responses via an online platform. Data are self-reported and have not been independently verified by the World Bank Group. However, efforts were made to work with responding jurisdictions to clarify responses and ensure the completeness and consistency of submissions.
Questionnaires
Questionnaires
The 2017 questionnaire covers selected issues within the following subtopics:
- National Financial Inclusion Strategies (NFIS),
- regulation and supervision of providers relevant to financial inclusion,
- risk-based anti-money laundering and combating finnancing of terrorism (AML/CFT),
- institutional and supervisory arrangements for financial consumer protection,
- disclosure and transparency,
- fair treatment,
- dispute resolution, and financial capability.
The survey was conducted in English.
- National Financial Inclusion Strategies (NFIS),
- regulation and supervision of providers relevant to financial inclusion,
- risk-based anti-money laundering and combating finnancing of terrorism (AML/CFT),
- institutional and supervisory arrangements for financial consumer protection,
- disclosure and transparency,
- fair treatment,
- dispute resolution, and financial capability.
The survey was conducted in English.
Access policy
Contacts
| Name | Affiliation | |
|---|---|---|
| Douglas Randall | World Bank Group | ficpsurvey@worldbank.org |
Citation requirements
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Example:
Randall, Douglas., Oya Pinar Ardic Alper.World Bank. 2017. Global Financial Inclusion and Consumer Protection Survey 2017 (GFICPS 2017). Ref: WLD_2016_GFICPS_v01_M. Downloaded from [url] on [date].
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Example:
Randall, Douglas., Oya Pinar Ardic Alper.World Bank. 2017. Global Financial Inclusion and Consumer Protection Survey 2017 (GFICPS 2017). Ref: WLD_2016_GFICPS_v01_M. Downloaded from [url] on [date].
Disclaimer and copyrights
Disclaimer
This work is a product of the staff of The World Bank Group. The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of The World Bank Group, its Board of Executive Directors, or the governments they represent. The World Bank Group does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank Group concerning the legal status of any territory or the endorsement or acceptance of such boundaries.
Copyright
The material in this work is subject to copyright.
Metadata production
DDI Document ID
DDI_WLD_2016_GFICPS_v02_M_WB
Producers
| Name | Abbreviation | Affiliation | Role |
|---|---|---|---|
| Development Economics Data Group | DECDG | The World Bank | Documentation of the DDI |
Date of Metadata Production
2018-01-09
DDI Document version
DDI Document - Version 02 - (05/24/21)
This version is identical to DDI_WLD_2016_GFICPS_v01_M_WB but country field has been updated to capture all the countries covered by survey.
Version 01 (January 2018)
This version is identical to DDI_WLD_2016_GFICPS_v01_M_WB but country field has been updated to capture all the countries covered by survey.
Version 01 (January 2018)