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Global Financial Inclusion and Consumer Protection Survey 2017

World, 2016 - 2017
Central
Douglas Randall, Oya Pinar Ardic Alper
Created on January 16, 2018 Last modified January 16, 2018 Page views 22603 Download 8834 Metadata DDI/XML JSON

Identification

Survey ID Number
WLD_2016_GFICPS_v01_M
Title
Global Financial Inclusion and Consumer Protection Survey 2017
Country
Name Country code
World WLD
Abstract
The 2017 Global FICP Survey tracks the prevalence of key policy, legal, regulatory, and supervisory efforts to advance financial inclusion and financial consumer protection, including: national financial inclusion strategies, nonbank e-money issuers, agent-based delivery models, simplified customer due diligence, legal frameworks and institutional arrangements for financial consumer protection, disclosure and transparency, fair treatment of consumers, dispute resolution, and financial capability. Financial sector authorities in 124 jurisdictions responded to the 2017 Global FICP Survey. The survey covers regulated financial service providers offering retail credit, deposit, and/or payment products and services. The reporting period was from November 2016 to June 2017.
Kind of Data
Event/Transaction data [evn]
Unit of Analysis
- Jurisdiction as defined by the remit of a financial sector authority.
- Country

Scope

Notes
The Survey covers regulated retail institutions that provide standard loan, deposit, and/or payment services.

Coverage

Geographic Coverage
The 2017 Global FICP Survey includes responses from 124 jurisdictions, representing 141 economies and over 90 percent of the world’s unbanked adult population.
Universe
Surveys were sent primarily to central banks and other lead financial sector authorities, and respondents were asked to consult with relevant agencies and submit a joint response.

Producers and sponsors

Primary investigators
Name Affiliation
Douglas Randall World Bank Group
Oya Pinar Ardic Alper World Bank Group
Funding Agency/Sponsor
Name Abbreviation
World Bank Group WBG
Swiss State Secretariat for Economic Affairs SECO

Data Collection

Dates of Data Collection
Start End
2016-11 2017-06
Data Collection Mode
Internet [int]
Data Collection Notes
Jurisdictions submitted responses via an online platform. Data are self-reported and have not been independently verified by the World Bank Group. However, efforts were made to work with responding jurisdictions to clarify responses and ensure the completeness and consistency of submissions.

Questionnaires

Questionnaires
The 2017 questionnaire covers selected issues within the following subtopics:
- National Financial Inclusion Strategies (NFIS),
- regulation and supervision of providers relevant to financial inclusion,
- risk-based anti-money laundering and combating finnancing of terrorism (AML/CFT),
- institutional and supervisory arrangements for financial consumer protection,
- disclosure and transparency,
- fair treatment,
- dispute resolution, and financial capability.

The survey was conducted in English.

Access policy

Contacts
Name Affiliation Email
Douglas Randall World Bank Group ficpsurvey@worldbank.org
Citation requirements
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download

Example:

Randall, Douglas., Oya Pinar Ardic Alper.World Bank. 2017. Global Financial Inclusion and Consumer Protection Survey 2017 (GFICPS 2017). Ref: WLD_2016_GFICPS_v01_M. Downloaded from [url] on [date].

Metadata production

DDI Document ID
DDI_WLD_2016_GFICPS_v01_M_WB
Producers
Name Abbreviation Affiliation Role
Development Economics Data Group DECDG The World Bank Documentation of the DDI
Date of Metadata Production
2018-01-09
DDI Document version
Version 01 (January 2018)