The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank's clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012), 41 countries in FY2013 (July 2012-June 2013), 42 countries in FY2014 (July 2013-June 2014), 35 countries in FY2015 (July 2014-June 2015), and 45 countries in FY2016 (July 2015-June 2016). In FY2017, surveys were conducted in 35 countries. Nearly all of the World Bank Group's client countries are surveyed in every three year cycle.
The Country Opinion Survey in Serbia assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Serbia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Serbia on:
1) their views regarding the general environment in Serbia;
2) their overall attitudes toward the WBG in Serbia;
3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Serbia; and
4) their perceptions of the WBG’s future role in Serbia.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
Stakeholders of the World Bank Group in Serbia.
The scope of the study includes:
- General Issues Facing Serbia
- Overall Attitudes toward the World Bank Group
- World Bank Group’s Effectiveness and Results
- The World Bank Group’s Knowledge Work and Activities
- Working with the World Bank Group
- The Future Role of the World Bank Group in Serbia
- Communication and Information Sharing
- Background Information
Belgrade, Vojvodina, Central Serbia and South Serbia.
Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.
Producers and sponsors
Public Opinion Research Group
World Bank Group
World Bank Group
From March to June 2017, 1008 stakeholders of the WBG in Serbia were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral/ multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; NGOs/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations.
The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’14 (response rate was 41%, N=247). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’14 COS report and the non-weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E of the survey report (page 102).
Dates of Data Collection
Data Collection Mode
Data Collection Notes
Data was collected via email and online.
Ipsos Strategic Marketing
Questionnaires were published in English and Serbian.
The questionnaires is provided as related materials in English.
Public Opinion Research Group (The World Bank Group). Serbia, World Bank Group Country Survey (WBCS) 2017, Ref. SRB_2017_WBCS_v01_M. Dataset downloaded from [URL] on [date].
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.