Enterprise Survey 2009
Togo, 2009
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Reference ID
TGO_2009_ES_v01_M_WB
Producer(s)
World Bank
Collection(s)
Created on
Mar 30, 2011
Last modified
Sep 26, 2013
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30320
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- Data files
-
Togo-2009-Indicator-full
data-
interviewer comments (a17x)
Data file: Togo-2009-Indicator-full data-
Overview
Valid:
155
Type:
Discrete
Start:
904
End:
1147
Width:
244
Range:
-
Format:
character
Questions and instructions
Question pretext
INTERVIEWER COMMENTS (Problems occurred/extraordinary circumstances which could influence results)
Categories
| Value | Category | Cases | |
|---|---|---|---|
| Apparently it is the Human resource manager who manages the whole company. He was interested in our study. He wanted also to find out from us what action would the world bank take after the study | 1 |
0.6%
|
|
| Before we started the interview, the respondent instructed the secretary not to take any further appointment for her. She always calls the accountant on his direct line to get the exact figures for questions relating to finance or from the pers | 1 |
0.6%
|
|
| Everything went well except that the respondent did not give the real figures | 1 |
0.6%
|
|
| For 2006, he has not found the papers | 1 |
0.6%
|
|
| Information/hard data was cross-checked before it was given out as tangible answers for questions. | 1 |
0.6%
|
|
| It took a long time before the respondent received me. The interaction took place outside the office. He was in a hurry to go because of the numerous calls he was receiving from clients. He answered the questionnaire in a haste but with some im | 1 |
0.6%
|
|
| It was very difficult to get the financial information about the company. This was because the accountant was unavailable and the respondent did not have a full grasp of accouting terms and for that matter the financials. | 1 |
0.6%
|
|
| It was very difficult to have appointment with these respondents. And as much difficult for answers during the interview | 1 |
0.6%
|
|
| No problem with the information, just that the respondent was a little bit reluctant to give his turnover | 1 |
0.6%
|
|
| None | 49 |
31.6%
|
|
| Our respondent who was hyper busy could not fully devote time for us. Initially she presumed we were just coming to waste her time, especially when they do not have anything to benefit from the World Bank. Due to this she unecessarily delay the | 1 |
0.6%
|
|
| The 2008 fiscal year, the company run a deficit result the respondent declares | 1 |
0.6%
|
|
| The Director expressed the wish that the World Bank impress upon the Togolese government to reduce interest rates on loans. | 1 |
0.6%
|
|
| The Director for administration and finance has suggested that the World Bank should come to the rescue of the Togolese economy in order to curtail nepotism and clientelism and said that their intervention is also critical in in the areas of co | 1 |
0.6%
|
|
| The Director has other businesses and performs other functions.So we think the information are abitrary but he masters his work | 1 |
0.6%
|
|
| The Director of finance looks buy, he was receiving a lot of calls. However he has a mastery over his job. Though he was very suspicious about us. | 1 |
0.6%
|
|
| The Director suggested that the informal sector be checked and monitored. This sector constitute a headache for business in their sector of activity. Calls on the World bank to impress upon the government to reduce taxes and other duties. For h | 1 |
0.6%
|
|
| The Director suggested that there should be an institution in charge of customs to verify what goes on there. | 1 |
0.6%
|
|
| The Director was open and willing. So his answers are trustworthy | 1 |
0.6%
|
|
| The Director was reserved when it comes to the finance section(turnover,sales) | 1 |
0.6%
|
|
| The MD was not open on the figures.I think the figures do not reflect the true picture | 1 |
0.6%
|
|
| The atmosphere was difficult for the interview because the manging director was not available and the head of commercial section lacks some information and most importantly because the director for finance was also absent for health reasons. Th | 1 |
0.6%
|
|
| The company has other offices in other countries for example in France. The financial books were calculated not ready but figures were calculated accurately. | 1 |
0.6%
|
|
| The deputy direct who was our respondent does not have a perfect mastery of certain information of the company. This makes that he could not provide answers for some questions | 1 |
0.6%
|
|
| The director called on the world bank to do something to change the economic situation. The interview took place on the construction ground and not in the office. This made that information obtained are estimates from the director | 1 |
0.6%
|
|
| The director is reluctant to give accurate information | 1 |
0.6%
|
|
| The director of UNIPART refused to allow her accountant to disclose the turnover for 2008 exercise. They said those figures are strictly confidential and could not be disclosed anyway. | 1 |
0.6%
|
|
| The director was clear on his answers | 1 |
0.6%
|
|
| The director wishes that taxes are reduced to an affordable level.He made reference to Benin and Ghana where taxes are very low per rapport Togo | 1 |
0.6%
|
|
| The director would like to see Togo change like the other countries in the sub-region. Apparently the employees of the company are his relatives | 1 |
0.6%
|
|
| The hard data on the company are not reliable.They were given abitrarily | 1 |
0.6%
|
|
| The interview finally took place aftere three postponments, finally the interveiw took place without any major problem.The respondent was available and open.He gave answers based on information available to him on his laptop. | 1 |
0.6%
|
|
| The interview has been halted for several minutes for the respondent to pic a call. In all the interview went well. | 1 |
0.6%
|
|
| The interview has been interrupted on several occasions and there is a bad organisation structure. | 1 |
0.6%
|
|
| The interview took place in a very comfortable condition. The financial information was taken from the account books of the company. | 1 |
0.6%
|
|
| The interview took place in the offce of the technical Director in the absence of the Director General. And anytime we get to questions that requires figure especially the financials, he would call the accountant who would give hime correct fig | 1 |
0.6%
|
|
| The interview took place in the office of the managing director. When it got tot financials, she gave way to her brother who is the accountant of the company | 1 |
0.6%
|
|
| The interview took place in the presence of the financial manager(accountant). But explain the huge disparity between the 2006 and 2008 in terms of their turnover was that the company started having some difficulties that continues till 2008 an | 1 |
0.6%
|
|
| The interview took place outside of the office so we could not verify any of the information he was supplying us with. However, he looked serene. He called on the World bank to do something about the political and economic situation of Togo bec | 1 |
0.6%
|
|
| The interview was conducted in a serene environment of understanding and attention, but the respondent was prudent and suspicious towards me because he was afraid of internal revenue collection agent | 1 |
0.6%
|
|
| The interview was interrupted on many occations by phone calls and visits.The respondent find it difficult to answer questions.He talks of waste time.He wanted us to leave the questionnaire for him to fill later. He is a very complicated respon | 1 |
0.6%
|
|
| The interview was successful but the respondent was not will to disclose the turnover of the company. | 1 |
0.6%
|
|
| The interview was suspended halfway because of the busy schedules of the respondent the rest of the information was obtained after 3 days. | 1 |
0.6%
|
|
| The interview was unceasingly purturbed by the many calls the respondent received during the discussions. | 1 |
0.6%
|
|
| The interview was very long due to the numerous ups and downs(movements) of the respondent. However, he was predisposed to do the interview and he gave answers that are correct and some taken from the account books | 1 |
0.6%
|
|
| The interview went on well but the respondent was suspicious when it comes to figures. But he was very much interested in the survey | 1 |
0.6%
|
|
| The interview went on without any major problem.The respodent thought that the fiscal administration in this country is not a major problem. | 1 |
0.6%
|
|
| The interview went well in a good ambiance and the respondent was predisposed to answer all questions in good faith and with precision | 1 |
0.6%
|
|
| The interview went well with the Director Generalwho seemed to be busy due to the lot of calls he received.This has prolonged the interview unneccesarily | 1 |
0.6%
|
|
| The interview went well. The respondent really masters the data on his company.No problem has been detected that could have affected the interview | 1 |
0.6%
|
|
| The interview went well. The respondent was open and willing | 1 |
0.6%
|
|
| The interview went well.The director showed much proffesionalism and extraordinary competence. He has a mastery of all the aspect of his work. He was marvelled and interested in the study. He said he was not expecting such enriching discussion. | 1 |
0.6%
|
|
| The main respondent was not perturbed by anything; only that the information the Director Administration and finance gave were not complete because he was not present thoughout the interview | 1 |
0.6%
|
|
| The respondent answered with ease. He has a very mastery of the finances of the company, which he said is part of a bigger one by name FADOUL AFRIQUE. They are also into sales of cars and other things. | 1 |
0.6%
|
|
| The respondent complained bitterly about the limitation to two days number of times per week the transportation take place. And he also complained about the trade unionists whose unbecoming practices on the road are worrying. | 1 |
0.6%
|
|
| The respondent did not want to give us the turnover of the company because according to him it is not good for companies that are looking for clients | 1 |
0.6%
|
|
| The respondent does not have account books in his company.He has an accurate idea about the amount of contracts but not the expenditures. In this reagards, he relies on estimates. He looks at his bank account to have an idea of his benefits | 1 |
0.6%
|
|
| The respondent had it tough to get the necessary information due to the unavailability of the accountant. | 1 |
0.6%
|
|
| The respondent had to stop to attend to clients at 3 different occasions when other employees are occupied or busy. He was very courteous and very open. Only that the figures he provided were not taken from the account books because he is also | 1 |
0.6%
|
|
| The respondent has always wanted to support his answers by documents. This has made the interview to take long | 1 |
0.6%
|
|
| The respondent has answered all questions accurately. We have not detected any problem that is likely to have influenced the outcome of this interviews | 1 |
0.6%
|
|
| The respondent has provided the information that he has at his disposal.Only that he said these information are not given out by heart.He will have to face the consequences should there be any problem later as a result of their divulging. | 1 |
0.6%
|
|
| The respondent has refused to disclose any information concerning the company's line of credit. | 1 |
0.6%
|
|
| The respondent has refused to disclose the company's finances and thinks that it is not worth disclosing. However the rest of interview was smooth | 1 |
0.6%
|
|
| The respondent is really committed to the questions and think that the World Bank is going to support financially certain companies | 1 |
0.6%
|
|
| The respondent is suspicious of us and he is hesitant, It was very difficult for us to convince him to take part in this survey | 1 |
0.6%
|
|
| The respondent is well abreast with all the information about his company, but he was in a hurry to go and attend another meeting. In all, the interview was good. | 1 |
0.6%
|
|
| The respondent made strong point concerning access to financing and wished that an immediate solution be found for this problem | 1 |
0.6%
|
|
| The respondent referred a lot to account books before given me answers.However, we realized that he doe not understand certain questions, hence,"Don’t know" | 1 |
0.6%
|
|
| The respondent refused to disclose his turnover | 1 |
0.6%
|
|
| The respondent refused to disclose the turnover, the amount of the loans applied for and the amount of the collateral | 1 |
0.6%
|
|
| The respondent said that he does not know anything about the accounting/financials of the company that the accountant is the best suited for those questions. The latter was not available. | 1 |
0.6%
|
|
| The respondent said that losses due to power cut are huge and that without electricity they cannot work | 1 |
0.6%
|
|
| The respondent took his time to answer all questions and showed proof of it in the books. | 1 |
0.6%
|
|
| The respondent want the help of the World Bank to improve on access to financing. The respondent was very suspicious when it cames to figures | 1 |
0.6%
|
|
| The respondent wanted to know what would be the benefits of this survey to his company | 1 |
0.6%
|
|
| The respondent was a little locacious. But we were able to get the most important information | 1 |
0.6%
|
|
| The respondent was afraid especially regarding the disclosure of the establishment financial statement/figures. What he gave at the turnover section in my opinion was inaccurate | 1 |
0.6%
|
|
| The respondent was afraid. He thinks it the government institutions that wanted to get to him through the world bank | 1 |
0.6%
|
|
| The respondent was appealing for financial support from the world bank to cope with the problem of access to finance | 1 |
0.6%
|
|
| The respondent was available and willing, she answered questions with assurance. | 1 |
0.6%
|
|
| The respondent was having his disposal all the neccesary documents that allow him to answer all questions with much accuracy | 1 |
0.6%
|
|
| The respondent was in a hurry to go to the bank | 1 |
0.6%
|
|
| The respondent was most of the time distracted by the numerous calls he was receiving during the interview. I also noticed that the respondent did not understand most of the questions well | 1 |
0.6%
|
|
| The respondent was open and willing only that he was not having same information at his disposal because the director general has travelled | 1 |
0.6%
|
|
| The respondent was suspicious of revenue/tax collectors. She was husitant to give the hard data. There was a huge fall in the turnover of the establishment. | 1 |
0.6%
|
|
| The respondent was suspicious of us but after receiving the official mail sent by RMS to him personally he became opened and willing. | 1 |
0.6%
|
|
| The respondent was very busy.The hard data that she gave were estimates calculated with much difficulty. She was also receiving frequent calls during the interview | 1 |
0.6%
|
|
| The respondent was very open and willing. He would like to have a financial assistance from the World Bank | 1 |
0.6%
|
|
| The respondent was very strict in his answers. He shows that he has mastery over his work and his area of specialisation | 1 |
0.6%
|
|
| The respondent was very suspicious of us, we had to use a lot of diplomacy to convince him before he accepted to avail himself for the interview.He is an intellectual who answered all questions without any difficulty. | 1 |
0.6%
|
|
| The respondent was very suspicious when it came to finance | 1 |
0.6%
|
|
| The respondent was very worried about the problem of access to financing. He said, hw would be obliged to close down should this continue to be the norm. | 1 |
0.6%
|
|
| The respondent were prudents with their answers at the begininning but bit by bit confidence was restored getting to the end of the questionnaire | 1 |
0.6%
|
|
| The respondentwas convincing. He takes his time to analyse the questionnaire before giving the answers. He was however hesistant when it comes to figures | 1 |
0.6%
|
|
| The three respondents are mad/angry at the government officials because they think they are not doing anything to curb the growing misery of the population which they considered to be affecting business | 1 |
0.6%
|
|
| The turnover of the company is less than the expenditure because the establishment took a bank loan to buy materials to start it's activities. That explains the deficits in 2008 | 1 |
0.6%
|
|
| The were many interruptions due to calls that respondent was receiving but he did not hesitate to give us the answers | 1 |
0.6%
|
|
| The world bank must do an appropriate monitoring and follow on funds dispursed for the country so that the government can make good use of it. | 1 |
0.6%
|
|
| There was a lot of communication between the 3 respondents. | 1 |
0.6%
|
|
| This interview finally took place after it has been severally postponed. This was due to the suspicious of management of the company about us. The latter have insisted that RMSI Or the World Bank send an official letter to them. Once this has b | 1 |
0.6%
|
|
| This interview took place after several cancellation of appointments and postponements by the general manager, but during the interview, he took his time to listen and provided all necessary information. | 1 |
0.6%
|
|
| To give the figures especially the turnover, the respondent has hesitated and he gave a figure out of the blue | 1 |
0.6%
|
|
| True patriots, reliable and sincere in their answers. However, they wish the world bank inform them about the arrival of the interviewers in advance | 1 |
0.6%
|
|
| We had a very serious conversation and the respondent took every single question seriously and did not want to make any mistake | 1 |
0.6%
|
|
| We have realised that the low level of education of the respondent does not allow her put some order in her finances. So much so that the figures could not be reliable. She doubt on them before given them even though she was very much willing t | 1 |
0.6%
|
|
| We met in a bar because his office was far away but he came with all necessary documents and he was showing me everything to prove what he was saying | 1 |
0.6%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.