Value | Category | Cases | |
---|---|---|---|
-9 | Don't know (spontaneous) | 10 |
1%
|
1 | We fixed it but did not take further action | 95 |
9.6%
|
2 | We fixed it and took action to make sure it did not happen again | 455 |
45.9%
|
3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 405 |
40.9%
|
4 | No action was taken | 26 |
2.6%
|
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