Multi-Tier Framework Survey for Measuring Energy Access 2017-2018

Zambia, 2017 - 2018

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Reference ID

ZMB_2017_MTF_v02_M

DOI

https://doi.org/10.48529/b2ds-j290

Producer(s)

Energy Sector Management Assistance (ESMAP)

Metadata

Documentation in PDF DDI/XML JSON

Created on

Oct 04, 2019

Last modified

Nov 29, 2021

Page views

51096

Downloads

2770

C75.How do you request for repairs in electricity service or file a complaint? (C75)

Data file: express sections

Overview

Valid: 0

Invalid: 3612

Type: Discrete

Decimal: 0

Start: 1134

End: 1136

Width: 3

Range: 1 - 555

Format: Numeric

Questions and instructions

Literal question

How do you request for repairs in electricity service or file a complaint?

Categories

Value	Category
1	Call/SMS mini-grid operator
2	Call a local technician
3	Send a letter/email
4	Social media
5	Talk to community representative
6	No system to request repairs/file complaint
555	Other specify
Sysmiss

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

Interviewer instructions

- Concerted answers should be allowed

Description

Source of information

The most knowledgeable member on household electricity

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