FinScope 2015, Financial Inclusion
Zambia, 2015
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Reference ID
ZMB_2015_FSDZ_v01_M
Producer(s)
Financial Sector Deepening Zambia
Collection(s)
Created on
Oct 16, 2019
Last modified
Oct 16, 2019
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- Data files
- zmb-zambia-finscope-2015-v1.1-stata11
7.18.1. In the past 12 months have you experienced any of the following when you (Q7_18_oth_s)
Data file: zmb-zambia-finscope-2015-v1.1-stata11
Overview
Valid:
16
Type:
Discrete
Start:
5936
End:
6054
Width:
119
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| And most problem is that the agents don't 've money to give out if one is receiving money | 1 |
6.3%
|
|
| Bought airtime but wasn't sent to her number but deductions where made | 1 |
6.3%
|
|
| I forgot my pin number | 1 |
6.3%
|
|
| I sent the money but they told me that the one who opened an account I was sending to did not qualify to receive a huge | 1 |
6.3%
|
|
| She lost airtime after doing the transaction | 1 |
6.3%
|
|
| Some agents refuse customers from withdrawing | 1 |
6.3%
|
|
| The agents are rude | 1 |
6.3%
|
|
| When sending talktime to another number it fails to go. | 1 |
6.3%
|
|
| it took long for me to get the money | 1 |
6.3%
|
|
| it took long to get the cash | 1 |
6.3%
|
|
| lack of forms when you want to deposit money | 1 |
6.3%
|
|
| long queues whereby the would be about five to six queues | 1 |
6.3%
|
|
| my pin number was blocked | 1 |
6.3%
|
|
| receiving money a day after it was sent instead of the actual day | 1 |
6.3%
|
|
| some agents are very stubborn | 1 |
6.3%
|
|
| you cannot send someone to withdraw money for you, | 1 |
6.3%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Others
Notes
7.18.1. In the past 12 months have you experienced any of the following when you wanted to use mobile money? [Other (specify)]