Value | Category | Cases | |
---|---|---|---|
-9 | Missing Data | 0 |
0%
|
1 | Location - close to where I live | 0 |
0%
|
2 | Location - close to where I work | 0 |
0%
|
3 | Convenient operating hours | 0 |
0%
|
4 | Least amount of queueing | 0 |
0%
|
5 | Their requirements in terms of documents that I need to provide | 0 |
0%
|
6 | Low minimum balance amount/book amount | 0 |
0%
|
7 | Lowest bank charges or service fees | 0 |
0%
|
8 | Highest interest on savings | 0 |
0%
|
9 | Lowest interest on loans | 0 |
0%
|
10 | Whether they offer the products/services that I need | 3 |
42.9%
|
11 | Quick access to a loan | 0 |
0%
|
12 | Easy access to money | 0 |
0%
|
13 | Attitude of staff | 1 |
14.3%
|
14 | Good service | 2 |
28.6%
|
15 | Image of the institution | 1 |
14.3%
|
16 | Other | 0 |
0%
|
Sysmiss | 3993 |
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