High Frequency Survey: Communication with Communities 2022

Indonesia, 2022 - 2023

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Reference ID

IDN_2022_HFS-CWC_v01_M

Producer(s)

UN Refugee Agency (UNHCR)

Collection(s)

United Nations Refugee Agency (UNHCR)

Metadata

Documentation in PDF DDI/XML JSON

Study website

Created on

Aug 17, 2023

Last modified

Aug 17, 2023

Page views

4379

Downloads

Identification

Survey ID number

IDN_2022_HFS-CWC_v01_M

Title

High Frequency Survey: Communication with Communities 2022

Country/Economy

Name	Country code
Indonesia	IDN

Study type

Other Household Survey [hh/oth]

Abstract

The aim of the survey was to assess displaced people's access to protection support during the pandemic and absence of in-person services. To do so, the survey assessed awareness and usage of major communication and information channels between refugee communities and UNHCR, identified unaddressed protection issues amongst respondents, and asked about awareness and use of alternative sources for support. The survey targeted registered refugees in the greater Jakarta area as in-person services were suspended for significantly longer here than elsewhere in the country. 426 responses were gathered using IVR (Interactive Voice Response). Only refugees with an active phone number registered were included in the sample. The results paint a picture of these three topics separately as well as identify hidden caseloads and there existing support opportunities.

Kind of Data

Sample survey data [ssd]

Unit of Analysis

Individuals

Version

Version Description

Version 2.1: Edited, cleaned and anonymised data

Version Date

2023-06-15

Scope

Notes

The phone survey covered the following topics:

Familiarity with four channels of communication: Kobo, UNHCR Help page, Turn.io chatbot, UNHCR email
Respondents experience of legal, GBV, medical or documentation protection challenges and whether they had been able to get support
Respondent use of alternative sources of support, UNHCR patners, refugees representatives, learnings centres etc for thre types of inquiries

Topics

Topic
Gender Based Violence
Protection
Health
Connectivity

Coverage

Geographic Coverage

Jakarta

Universe

Registered Refugees in Jakarta metropolitan area, 2022

Producers and sponsors

Primary investigators

Name	Affiliation
UN Refugee Agency (UNHCR)	UN

Sampling

Sampling Procedure

1071 phone numbers were sampled from ProGres database to get 400 responses

Data collection

Dates of Data Collection

Start	End
2022-12-15	2023-01-09

Mode of data collection

Computer Assisted Telephone Interview [cati]

Data Collectors

Name
Viamo

Data Access

Citation requirements

UNHCR (2023). Indonesia: High Frequency Survey: Communication with Communities - 2022. Accessed from: https://microdata.unhcr.org

Contacts

Name	Affiliation	Email
Curation team	UNHCR	microdata@unhcr.org

Metadata production

DDI Document ID

DDI_IDN_2022_HFS-CWC_v01_M

Producers

Name	Affiliation	Role
UN Refugee Agency	UN	Metadata producer
Development Data Group	The World Bank	Metadata adapted for World Bank Microdata Library

Date of Metadata Production

2023-08-17

Metadata version

DDI Document version

This metadata was downloaded from the UNHCR catalog (https://microdata.unhcr.org/index.php/home) and it is identical to UNHCR version (UNHCR_IDN_2022_CWC_anon_data_v2.1). The following two metadata fields were edited - Document ID and Survey ID.

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