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ecao1 in the last 3 yrs, has this establishment introduced new products or services?
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ecao2 % of annual sales accounted for by new products/services introduced in last 3yrs
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moir2a how many production performance indicators are monitored in this establishment?
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moir2b how frequently are production performance indicators collected here?
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moir2c how frequently are production performance indicators shown to factory managers?
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moir2d how frequently are production performance indicators shown to workers?
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moir3 how often are prod. performance indicators reviewed by top/middle managers?
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moir6 does you use prod. performance indicators to compare diff. teams of employees?