File	Name	Label
F1	b16	Flexibility (in terms of the World Bank’s products and services)
F1	b6_2	Cost of fee based services is too high
F1	c19	The World Bank meets Malaysia's needs for knowledge services (e.g., research, an
F1	d18	To what extent do you believe that Malaysia received value for money from the Wo
F1	e2_3	Reduce costs of fee-based services
F1	e2_8	Offer more innovative knowledge services
F1	f13_1	World Bank E-newsletter
F1	f13_2	World Bank Blogs
F1	f13_3	World Bank Social media channels (including Facebook, Twitter, YouTube, Flickr)
F1	f13_4	Other

F1

Flexibility (in terms of the World Bank’s products and services)

F1

Cost of fee based services is too high

F1

The World Bank meets Malaysia's needs for knowledge services (e.g., research, an

F1

To what extent do you believe that Malaysia received value for money from the Wo