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b16 Flexibility (in terms of the World Bank's products and services)
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b8_3 Knowledge products/ services
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c27 The World Bank meets Poland's needs for knowledge services (e.g., research, analysis, data, technical assistance)
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d21 To what extent do you believe that Poland received value for money from the World Bank's products/services that were paid for on a fee for service basis?
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e11 The World Bank provides services adequately tailored to Polish circumstances
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f2_10 Increase availability of Fee-Based services (i.e., reimbursable technical assistance)
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f2_9 Offer more innovative knowledge services