DDI_ZMB_2013_ES-INNOV_v01_M_WB
Development Data Group
2014-07-08
NADA
v01 (July 2014)
Enterprise Survey 2013
Innovation Follow-up Survey
ES-INNOV 2013
ZMB_2013_ES-INNOV_v01_M
World Bank
The Department for International Development
NADA
World Bank
Enterprise Analysis Unit
Enterprise Survey [en/oth]
The Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-2006, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted across all geographic regions and cover small, medium, and large companies. The surveys are administered to a representative sample of firms in the non-agricultural formal private economy. Data is used to create indicators that benchmark the quality of the business and investment climate across countries.
The Innovation Follow-up Survey was launched in 2011 to study innovation and innovation-related activities.
During 2011-2014, 19 countries in Africa and South Asia already included in the standard Enterprise Survey have been surveyed using the innovation module. The countries are: Congo DRC, Ethiopia, Ghana, Kenya, Malawi, Namibia, Nigeria, Rwanda, Sierra Leone, South Sudan, Sudan, Tanzania, Uganda, Zambia, and Zimbabwe in Africa and Bangladesh, India, Nepal, and Pakistan in South Asia.
v01
In 2011 the World Bank in collaboration with the Department for International Development (DFID), launched the follow-up survey to the standard World Bank Enterprise Survey (ES) aiming to improve the measurement of innovation in emerging economies and developing countries.
Researchers re-visited firms already interviewed during the ES to collect firms-level data on innovation and innovation-related activities, such as product innovation, process innovation, organizational innovation, and marketing innovation.
The objectives of the Innovation Follow-up Survey are:
- To provide evidence on nature, role and determinants of innovation in emerging and developing countries;
- To generate information that will be used to identify projects and develop policies to promote innovation;
- To stimulate systematic policy dialogue on the importance of innovation as a driver of private sector development and economic growth at the global level.
In Zambia, the survey was administered to a subset of ES respondents randomly selected in order to have a final sample of 75% of the original ES; 540 successful interviews were performed. Business owners and top managers were interviewed from September 2013 through April 2014.
Zambia
National
The primary sampling unit of the study is an establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll.
The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural private economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities sectors. Companies with 100% government ownership are not eligible to participate in the Enterprise Surveys.
Sample survey data [ssd]
The scope of the study includes:
- product innovation
- process innovation
- organizational innovation
- marketing innovation
- innovation activities
- use of information technologies.
Lusaka Probe Market Research
Respondents were randomly selected from a list of establishments interviewed for Zambia 2013 Enterprise Survey. The goal was to have a final sample of 75% of the original businesses.
Face-to-face [f2f]
Weighs for the innovation survey are calculated from the original Enterprise Survey weights through upwards adjustment by multiplying with a cell-specific factor which equals the proportion of originally completed ES interviews to completed innovation interviews.
83 firms firms refused to participate in the survey.
The use of this dataset must be acknowledged using a citation which would include:
- the identification of the Primary Investigator (including country name)
- the full title of the survey and its acronym (when available), and the year(s) of implementation
- the survey reference number
- the source and date of download (for datasets disseminated online)
Example:
The World Bank. Zambia Enterprise Survey (ES) 2013, Innovation Follow-up Survey. Ref. ZMB_2013_ES-INNOV_v01_M. Dataset downloaded from [URL] on [date].
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.
zambia_2013_innovation_data
540
190
WEB STD FIRMID
WEB STD FIRMID
WEB STD FIRMID
WEB STD FIRMID
WEB STD FIRMID
540
540503
541222
Questionnaire number
Questionnaire number
Questionnaire number
Questionnaire number
Questionnaire number
540
54
68100
Record number
Record number
Record number
Record number
Record number
540
3
3260
Preference
Preference
Preference
Preference
Preference
540
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
24
25
26
27
28
29
30
a4a Industry Sampling Sector
a4a Industry Sampling Sector
a4a Industry Sampling Sector
a4a Industry Sampling Sector
a4a Industry Sampling Sector
540
15
Food
16
Tobacco
17
Textiles
18
Garments
19
Leather
20
Wood
21
Paper
22
Publishing, printing, and Recorded media
23
Refined petroleum product
24
Chemicals
25
Plastics & rubber
26
Non metallic mineral products
27
Basic metals
28
Fabricated metal products
29
Machinery and equipment
31
Electronics (31 & 32)
33
Precision instruments
34
Transport machines (34&35)
36
Furniture
37
Recycling
45
Construction Section F
50
Services of motor vehicles
51
Wholesale
52
Retail
55
Hotel and restaurants: section H
60
Transport Section I: (60-64)
72
it
a4b Industry Screener Sector
a4b Industry Screener Sector
a4b Industry Screener Sector
a4b Industry Screener Sector
a4b Industry Screener Sector
540
15
Food
16
Tobacco
17
Textiles
18
Garments
19
Leather
20
Wood
21
Paper
22
Publishing, printing, and Recorded media
23
Refined petroleum product
24
Chemicals
25
Plastics & rubber
26
Non metallic mineral products
27
Basic metals
28
Fabricated metal products
29
Machinery and equipment
31
Electronics (31 & 32)
33
Precision instruments
34
Transport machines (34&35)
36
Furniture
37
Recycling
45
Construction Section F
50
Services of motor vehicles
51
Wholesale
52
Retail
55
Hotel and restaurants: section H
60
Transport Section I: (60-64)
72
it
a6a Sampling Size
a6a Sampling Size
a6a Sampling Size
a6a Sampling Size
a6a Sampling Size
540
Micro <5
1
Small >=5 and <=19
2
Medium >=20 and <=99
3
Large >=100
a6b Screener Size
a6b Screener Size
a6b Screener Size
a6b Screener Size
a6b Screener Size
540
Micro <5
1
Small >=5 and <=19
2
Medium >=20 and <=99
3
Large >=100
Year firm began operations
Year firm began operations
Year firm began operations
Year firm began operations
Year firm began operations
540
-9
dk
1881
1905
1930
1937
1951
1956
1961
1962
1963
1964
1965
1967
1968
1969
1970
1971
1972
1973
1974
1975
1976
1978
1979
1980
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
Questionnaire
Questionnaire
Questionnaire
Questionnaire
Questionnaire
540
1
Manufacturing
2
Services
Day when the interview begins
Day when the interview begins
Day when the interview begins
Day when the interview begins
Day when the interview begins
540
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Month when the interview begins
Month when the interview begins
Month when the interview begins
Month when the interview begins
Month when the interview begins
540
1
2
3
4
9
10
11
12
Year when the interview begins
Year when the interview begins
Year when the interview begins
Year when the interview begins
Year when the interview begins
540
2013
2014
Hour when the interview begins
Hour when the interview begins
Hour when the interview begins
Hour when the interview begins
Hour when the interview begins
540
7
8
9
10
11
12
13
14
15
16
17
19
Minutes when the interview begins
Minutes when the interview begins
Minutes when the interview begins
Minutes when the interview begins
Minutes when the interview begins
540
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
25
26
29
30
31
32
33
34
35
36
37
38
39
40
42
44
45
47
48
49
50
51
52
53
54
55
56
57
58
Same respondent as the ES
Same respondent as the ES
Same respondent as the ES
Same respondent as the ES
Same respondent as the ES
540
1
Yes
2
No
Did the firm introduce any innovative product or service?
Did the firm introduce any innovative product or service?
Did the firm introduce any innovative product or service?
Did the firm introduce any innovative product or service?
Did the firm introduce any innovative product or service?
I would like to start by asking you some questions about any new or significantly improved product or service introduced by this establishment, where "new" means new to the establishment and not necessarily new to the market. The next questions will refer to this new or significantly improved product or service as an "innovative" product or service.
From fiscal year 2010 thru 2012, did this establishment introduce any innovative product or service?
540
1
Yes
2
No
How many innovative products or services did the firm introduced?
How many innovative products or services did the firm introduced?
How many innovative products or services did the firm introduced?
How many innovative products or services did the firm introduced?
How many innovative products or services did the firm introduced?
From fiscal year 2010 thru 2012, how many innovative products or services did this establishment introduce?
327
213
-9
dk
1
2
3
4
5
6
7
8
10
20
40
Sysmiss
Percentage of sales from all innovative products
Percentage of sales from all innovative products
Percentage of sales from all innovative products
Percentage of sales from all innovative products
Percentage of sales from all innovative products
In fiscal year 2012, what percentage of this establishment's total sales was represented by sales from all innovative products or services introduced from fiscal year 2010 thru 2012?
75
465
-9
dk
10
15
20
25
30
40
41
45
50
55
60
65
70
75
80
82
86
Sysmiss
Describe the main innovative product or service that the firm introduced
Describe the main innovative product or service that the firm introduced
Describe the main innovative product or service that the firm introduced
Describe the main innovative product or service that the firm introduced
Describe the main innovative product or service that the firm introduced
The next questions are about this establishment's main innovative product or service. The main innovative product or service is the one that represented the largest proportion of this establishment's sales in value (not volume) during fiscal year 2012.
Please describe in detail the main innovative product or service that this establishment introduced from fiscal year 2010 thru 2012.
327
(Imported)Developed Modern Pharmaceutical Medicines mostly from India
A Face Cream Lotion in 125ml Plastic Bottle
A NEW DEPARTMENT THA CATERS FOR MIDDLE INCOME EARNERS
ADDED MORE STATE OF THE ART ROOMS TO CATER FOR DEMAND
BUILT MORE ROOMS AT THE PREMISES TO EXPAND ACCOMMODATION SERVICES OFFERED
BUILT NEW EXECUTIVE ROOMS
Bath tubs,Welding Tools,Power tools and Toilet sits
Block making Machine
Bread sells more
CHILDRENS BICYCLES
CONSTRUCTION OF STE3EL STRUCTURES
Card locks for the Doors to the Rooms
Casaul Shoes
Chicken Polony
Cooperative backup of outside Catering
Customed or Personal Private Safari Destination Tours
DESIGN OF POSTERS
DESIGNED KNITTED WEAR FOR EXAMPLE JERSEYS, BABY KNITTED SOCKS
DESIGNING BILLBOARDS
DINING ROOM COFFEE TABLES
DISTRIBUTION OF BOTTLED AND DISPOSABLE SOFT DRINKS
Diniing Chairs and Sofas
Drinks were most selling
Electrical and Plumbing
FIRE PROOF AND HEAT RESISTANT FABRICATED WOOD KITCHEN UNITS
FLEET MANAGEMENT TRACKING SYSTEM
FULL DIAGNOSIS OF VEHICLE
Game Reserve
HEAVY DUTY BINDING AND PRINTING
HOUSEHOLD GOODS
INCREASED THE RANGE OF DISTRIBUTION OF PRODUCTS NOW DISTRIBUTE CIGARRETTES FOR BRITISH AMERICAN TOBACCO
INRODUCED BRICKS FOR MAKING DRIVEWAYS
INRODUCED VARIOUS PLASTIC PACKAGING SIZES
INTRODUCE STEEL RODS FOR WELDING
INTRODUCED 12MM STEEL RODS
INTRODUCED 5KG PACKAGING PRODUCTS
INTRODUCED 8 INCH BRICKS
INTRODUCED A BRAAI AREA
INTRODUCED A GAME AREA WITHIN THE HOTEL
INTRODUCED A MENU OF COFFEE PRODUCTS
INTRODUCED A NEW BRAND OF ALCOHOLIC BEVERAGES
INTRODUCED A NEW TYPE OF SOFAS CALLED VANESSA
INTRODUCED A QUICK STORE FOR SMALL GROCERIES
INTRODUCED AGRO CHEMICALS
INTRODUCED ALCOHOLIC BEVERAGES
INTRODUCED AMAZON BISCUITS
INTRODUCED AMAZON RANGE OF PRODUCTS, BISCUITS, SWEETS AND ICE CREAM
INTRODUCED AST FOODS LIKE FRIES AND HOT DOGS
INTRODUCED BAB WEAR FROM UK
INTRODUCED BABY TOYS
INTRODUCED BABY WEAR FROM SOUTH AFRICA
INTRODUCED BOOM WASHING POWDER IN VARIOUS SIZES
INTRODUCED CAKES AND VARIETY OF DONAUGHTS
INTRODUCED CHILDRENS SCHOOL JERSEYS
INTRODUCED CHRISTIAN MAGAZINES
INTRODUCED CIVIL ENGINEERING
INTRODUCED CONSTRUCTION OF ROADS
INTRODUCED COOKED MEAL ON PREMISES
INTRODUCED CROISANT ROLLS
INTRODUCED CURIOS FROM LIVINGSTONE
INTRODUCED CUSTOMISED MACHINERY
INTRODUCED DAM CONSTRUCTION
INTRODUCED DETEGENT PASTES
INTRODUCED DIFFERENT BRANDS OF COFFEE
INTRODUCED DIFFERENT COLOUR ASSORTED ROOFING TILES
INTRODUCED DIFFERENT RANGES OF AFRICAN DELICACIES
INTRODUCED DIFFERENT SIZED FIBER GLASS
INTRODUCED DIFFERENT SIZES OF BOLTS AND NUTS
INTRODUCED DINING ROOM SUITES
INTRODUCED DISPOSABLE SOFT DRINKS
INTRODUCED EUROPEAN DELICACIES
INTRODUCED FICTIONAL BOOKS
INTRODUCED FLAVOURED DRINK PRODUCTS FROM RANI INVESTMENTS
INTRODUCED FRUIT CAKES
INTRODUCED FRUITS FFROM SOUTH AFRICA
INTRODUCED GAME VIEWING
INTRODUCED GAME VIEWING TO OUR CUSTOMERS
INTRODUCED GOODS FROM DUBAI
INTRODUCED HALAAL CERTIFIED MEAT PRODUCTS
INTRODUCED HARDWARE MATERIALS FROM CHINA
INTRODUCED HEALTH MAGAZINES FOR BOUTH MEN AND WOMEN
INTRODUCED HIGH POWERED WATER PUMPS
INTRODUCED HIGH QUALITY BEDROOM SUITES
INTRODUCED HIGH QUALITY CEMENT
INTRODUCED HIGH QUALITY PRINTING OF BILLBOARDS
INTRODUCED HIGH QUALITY TRUCKS
INTRODUCED HOUSE ROOFING TILES
INTRODUCED HOUSEHOLD DETERGENTS
INTRODUCED HOUSEHOLD DISINFECTANTS
INTRODUCED HOUSEHOLD GOODS
INTRODUCED I LITRE CONTAINERS FOR MOST OF OUR PRODUCTS
INTRODUCED INDINA DELICACIES
INTRODUCED LIQUID FERTILISER
INTRODUCED MEN'S SUITS
INTRODUCED MEN'S SUITS FROM DUBAI
INTRODUCED METAL TANKS FOR STORAGE OF WATER
INTRODUCED MIDDLE AGED CLOTHES AND SANDALS
INTRODUCED NEW 2 IN 1 CHICKEN SPRINKLES PIZZA
INTRODUCED NEW ALCOHOLIC BEVERAGES FROM SOUTH AFRICA
INTRODUCED NEW ALCOHOLIC BRANDS FROM SOUTH AFRICA
INTRODUCED NEW BRAND OF ALCOHOLIC BEVERAGES
INTRODUCED NEW BRANDS OF BEER FROM SOUTH AFRICA
INTRODUCED NEW BRANDS OF CIGARRETTES
INTRODUCED NEW BRANDS OF PAMPERS AND DIPERS FOR KIDS
INTRODUCED NEW CLOTHING DESIGNS FROM INDIA
INTRODUCED NEW DESIGNED COFFEE TABLES FROM MUKWA TREES
INTRODUCED NEW DESIGNED DOORS
INTRODUCED NEW DINING ROOM SUITE
INTRODUCED NEW DRINK FLAVOURS
INTRODUCED NEW DRUGS FROM INDIA
INTRODUCED NEW ELECTRONIC METERS
INTRODUCED NEW FARM PRODUCE FROM SOUTH AFRICA
INTRODUCED NEW FLAVOURED ICE CREAM
INTRODUCED NEW MENU COMPRISED OF AFRICAN DELICACIES
INTRODUCED NEW MENU WITH EUROPEAN DISHES
INTRODUCED NEW MENU WITH HALAAL FOODS
INTRODUCED NEW PAPER FOR DESIGNER BUSINESS CARDS
INTRODUCED NEW PRODUCT CALLED BEER SCORF
INTRODUCED NEW PRODUCTS FROM SOUTH AFRICA AND DUBAI
INTRODUCED NEW RANGE OF BAKERY PRODUCTS
INTRODUCED NEW RANGE OF CHILDREN'S BOOKS
INTRODUCED NEW SIZES OF BOLTS AND NUTS
INTRODUCED NEW TENTS AND CHAIRS TO CATER FOR ASSORTED OCCASSIONS
INTRODUCED NEW TRAVEL ROUTES
INTRODUCED NEW TYPE OF WATER PAINT
INTRODUCED NEW TYPE OF WORKSUIT
INTRODUCED NEW TYPES OF ALCOHOLIC BEVERAGES
INTRODUCED NEW TYPES OF BLOCKS USING LAFARGE CEMENT
INTRODUCED NEW VARIETY OF CRISPS, TIKKA CRISPS
INTRODUCED NEW WOOD FILING CUPBOARDS
INTRODUCED OFFICE DESIGNING AND KITCHEN DESIGNING
INTRODUCED ONLINE BOOKING AND MARKETING AGENCY IN SOUTH AFRICA, CANADA AND CHINA
INTRODUCED OUTLETS TO OFFER BOOKING AND EASY RESERVATIONS
INTRODUCED OVERCOATS AND BAGS
INTRODUCED PAN CAKES AND CAKES
INTRODUCED POLYVINYL- COATED NON EROSIVE PAINT
INTRODUCED PRINTING OF CALENDARS
INTRODUCED PRINTING OF COMMERCIAL BOOKS
INTRODUCED PRINTING OF LARGE POSTERS
INTRODUCED PRODUCTION OF VARIOUS SIZES OF BOLTS
INTRODUCED PRODUCTS OF SOYA ESPECIALLY SOYA CHUNKS
INTRODUCED QUEEN SIZED THERAPEUDIC BEDS
INTRODUCED RANGE OF BEVERAGES CALEED ALOE VERA
INTRODUCED RANGE OF HALAAL BEEF PRODUCTS
INTRODUCED READY TO EAT FOODSTUFFS LIKE FRIES
INTRODUCED SCAFFOLDING
INTRODUCED SECOND HAND CLOTHING FROM UNITED KINGDOM
INTRODUCED SIX PACK FAMILY PRODUCT
INTRODUCED SMALL PACKS OF MEALIE MEAL TO CATER FOR BACHELORS
INTRODUCED SOY BEAN POULTRY FEED
INTRODUCED SPARE PARTS FROM JAPAN
INTRODUCED SPECIAL ROOMS WITH DISCOUNTED RATES FOR LOYAL CUSTOMERS
INTRODUCED SPECIAL SERVICE FOR LARGE INSTITUTIONS THEY HAVE DISCOUNTED RATES IF THEY BRING MORE THAN TEN CARS FOR SERVICE
INTRODUCED THE MANUFATURING OF SCHOOL UNIFORMS
INTRODUCED TOILET DISINFECTANTS
INTRODUCED TRADITIONAL FLAVOURED DRINKS
INTRODUCED TRADITIONAL MEALS
INTRODUCED TRANSPORTATION OF REFRIDGERATED GOODS
INTRODUCED TWISTED METAL BURGLAR BARS
INTRODUCED VARIOU RANGE OF PRODUCTS FROM CHINA
INTRODUCED VARIOUS PRODUCTS FROM GOLD NECKLACES TO DIAMOND NECKLACES FROM CHINA
INTRODUCED VARIOUS RETAIL PRODUCTS RANGES FROM TOILETERIES TO FOODSTUFFS
INTRODUCED VARIOUS UNDERGARMENT FOR MEN, WOMEN AND CHILDREN
INTRODUCED VEHICLE BRANDING TECHNIQUE
INTRODUCED WINTER JERSEYS FOR SCHOOL CHILDREN
INTRODUCED WIRELESS INTERNET CONNECTION FOR ALL ROOMS
INTRODUCTION BLOCKS OF VARIOUS SHAPES
INTRODUCTION NEW DESIGNED 12 MM STEEL RODS
INTRODUCTION NEW PLASTIC PACKAGING SIZES FOR RETAIL OUTLETS
INTRODUCTION OF 2LT AND 5LT PACKAGING OF OURP PRODUCTS
INTRODUCTION OF 6 AND 12 INCH SIZE BUILDING BLOCKS
INTRODUCTION OF CIVIL ENGINEERING
INTRODUCTION OF CLOTHING PRODUCTS
INTRODUCTION OF DIFFERENT RANGES OF METAL PRODUCTS SUCH AS SCHOOL TRUNKS
INTRODUCTION OF EXECUTIVE SUITES
INTRODUCTION OF NEW PILLAR DESIGN
INTRODUCTION OF SMALLER PACKS OF KASAMA SUGAR
INTRODUCTION OF STEEL AND ROOFING SHEETS
INTRODUCTION OF VALVES
INTROUDED TWO PLY TISSUE PAPER
INTTRODUCED BILLBOARD PRINTING DESIGN AND PRINTING
Introduced Carbnet Display and Lounge Suits
Introduced Cotton Wool for making school Jerseys
Introduced Visa Point of Sale Machines for the Receiption and Resturant
Introduced a new System called Gap Adventure System.
Introduced an Automated Teller Machine(ATM)
Introduced one Planer
Introduced the Royal Livingstone Express(Train)
Introducing of the Excutive office Chairs
Introduction of new Hardware and Sofa
LOUNGE SUITES INCLUDING COFFEE TABLES
MANUFACTURE OF DINING ROOM SUITES
MANUFACTURING BENCHES
MANUFACTURING OF DEGREASING AGENT
MANUFACTURING OF IMPROVED ELECTIRIC TRANSFORMERS
MANUFACTURING OF POLY TANKS
MANUFACTURING OF TOILET DISINFECTANT
MODERN OFFICE PARK
Machinery which is capable to make Different types of Furniture
Making Banker beds and Lounge Suits
Making Bar Counters
Making Cakes for all Occasion
Making Ice Cream
Making Pizza and Shawama
Making of Shawama
Making of long french Bread
Making of new Sofas and Covers also Machinary
Manaufacturing of Bar Stools
Manufacturing of Blocksand selling River Sand
Manufacturing of Pistol Guns and Acids
Manufacturing of Plastic Packaging
Manufacturing of hammer mills
Manufacturing of refined Timber
Materials(Clothes)
Melamine Products.(Powder)
NEW DESIGN FOR ON OUR PRODUCTS
NEW DESIGNS ON CLOTHES MANUFACTURED
NEW MENU WITH INDIAN DELICACIES
NEW PRODUCTS OF STEEL WERE INTRODUCED HARDER THAN BRONZE AND OTHER METALS THEY PRODUCE
NEW RANGE OF TIMBER PRODUCTS FOR EXAMPLE ROOFING TIMBER IN DIFFERENT SIZES
NOW CONSTRUCTING LARGE SCALE BUILDINGS
NOW CONSTRUCTING PAVEMENTS
NOW FABRICATING METAL TANKS IN DIFFERENT SIZES
NOW MAKE AFRICAN ATTIRE FOR WEDDING LINE UPS
NOW MAKE NEW DESIGN CHEST OF DRAWERS
NOW MAKE WARDROBES WITH MORE COMPARTMENTS FOR STORAGE OF CLOTHES
NOW MAKING A LOT OF AFFRICAN ATTIRE USING THE CHITENGE MATERIALS FROM TANZANIA
NOW MAKING ADULT JERSEYS
NOW MAKING BRIDGES
NOW MAKING COFFEE TABLES
NOW MAKING DESKS AND CHAIRS FOR SCHOOL PUPILS
NOW MAKING LADIES SUITS
NOW MAKING SCHOOL DESKS
NOW MAKING WOOD PALLET BOXES
NOW OFFER COOKED MEALS ON SITE
NOW OFFER ULTIMATE CRUISE EXPERIENCE ACROSS THE ZAMBEZI
NOW PREPARE MEALS ON SITE
NOW PRINT HIGH QUALITY BOOKS
NOW PRINT MAGAZINES FOR VARIOUS CLIENTS
NOW PRINTING HUGE POSTERS
NOW PROVIDING FOOD ON OUR PREMISES
NOW SELLING A VARIETY OF BABY DIPERS
NOW SELLING BOND PAPER
New Machine to keep Food for a long time
New Printers,Designs and Marketing
New Radiator Cooler
New Shirts,New Trousers,New Display,New Carpet
New Shoes and Clothes
New Software
New Type of Foam and Furniture Production
New furniture and Kichen Units,Coffee Tables,Banker Beds were introduced
New methods of Distribution and Storing,Marketing and Payment
Now make Pizza Subs
OFFERING MEALS TO CLIENTS WHO BOOK ROOMS
ORTHOPEADIC BEDS WITH MEMORY FOAM AND LATEX AND ORTHOPEADIC PILLOWS
Offer of Furnture on pay slow but with an increased 4% from normal price
Online booking and Deposit on all bookings using the new online Software
Opaque Brown Chibuku
POLYVINYL COATING MULTI-SURFACE PAINT WITH NON FADE AND NON EROSIVE
PRINTING OF BILLIBOARD SIZED POSTERS
PRODUCE NEW DESIGNED MUKWA DOORS
PRODUCTION OF AGRO CHEMICALS
PRODUCTION OF HIGH QUALITY MUKWA DOORS
PRODUCTION OF TABLES AND CHAIRS
PROVIDING BRAAI PRODUCTS TO CUSTOMERS
Product of beef stakes and traditional meals
Prospect Fabrication LED Illuminated Letters
Quarry Dust
SEVERAL CLOTHING DESIGNS
SEVERAL SIZES OF SHEET METAL
STARTED COOKING MEALS ON SITE
STARTED DESIGNING POSTERS FOR ENTERTAINMENT SHOWS
STARTED MAKING CONCENTRATED JUICES
STARTED MAKING POULTRY FEED
STARTED MAKING SCHOOL JERSEYS
STARTED MAKING WOODEN TV STANDS
STARTED MANUFACTURING DINING ROOM SUITES
STARTED MANUFACTURING SCHOOL UNIFORMS
STARTED PRODUCING FRUIT JUICE
STARTED PROVIDING SOFT DRINKS
STARTED SELLING OF DURACELL BATTERIES
STARTED THE CONSTRUCTION OF STEEL BRIDGES
Saftey boxes and bucks
Sales of Saving Machines
Sawing Machine
Selling LCD Television
Sewing work suits
Spray race for Spraying Animals
Started selling a new drink (Vagg)
State of the Art Chinese Design Conference Centre
Submerged Pumps and Concrete Blocks
Suits are more selling than uniforms
TOWING SERVICES
TRANSPORTATION OF ACID
TRANSPORTATION OF ACID TO DRC
TRANSPORTATION OF COPPER SULPHATE
TRANSPORTATION OF MINING EQUIPMENT
TRANSPORTATION OF VARIOUS TYPES OF ACID
The Citagliptine Medicine for Diabetic Patients
The Introduction of the Resturant
The changes in the bedings for the executives rooms,the king size beds
The main innovative product is the wardrobe which has more market
The six inch blocks are on demand due to thickkness and that It is the reccomended standard
Two Multimize Machines
VARIIOUS PRODUCTS WERE INTRODUCED SUCH AS HARDWARE, STATIONERY AND ENAMELWARE
VARIOUS RANGE OF STEEL PRODUCTS
WE HAVE INTRODUCED OUTDOOR ADVERTISING
WE INTRODUCED GOLF SHIRTS
WE NOW BAKE SOYA MEATLOAF
WE NOW MAKE ROOFING TILES
WE NOW MAKE SCHOOL UNIFORMS
WE NOW OFFER MEALS ON SITE
WE NOW OFFER ONLINE BOOKING FACILITIES
WE STARTED SELLING DETERGENTS FROM SOUTH AFRICA
WHOLESALE OF FLOWERS
WIDE RANGE OF SHEET METAL IN DIFFERENT LENGTHS
WOOD CASED ELECTRIC WELDING TRANSFORMERS
Washball Paints
Water pumps are selling well because people are building and are acquiring farms
We have introduced the Spa
We have started Producing Mukwa Doors
Window Frames and Door Frames
it is a Bussiness Firm that gives Bussiness ideal
Year the main innovative product or service was introduced
Year the main innovative product or service was introduced
Year the main innovative product or service was introduced
Year the main innovative product or service was introduced
Year the main innovative product or service was introduced
In which year did this establishment introduce the main innovative product or service?
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1996
1998
2003
2007
2008
2009
2010
2011
2012
2013
Sysmiss
Percentage of the main innovative product or service
Percentage of the main innovative product or service
Percentage of the main innovative product or service
Percentage of the main innovative product or service
Percentage of the main innovative product or service
In fiscal year 2012, what percentage of this establishment's total sales was represented by sales from the main innovative product or service?
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1
4
5
6
8
10
15
18
20
25
28
30
35
40
45
50
55
60
65
70
75
80
85
90
100
Sysmiss
How the main innovative product/service is different than the most similar one?
How the main innovative product/service is different than the most similar one?
How the main innovative product/service is different than the most similar one?
How the main innovative product/service is different than the most similar one?
How the main innovative product/service is different than the most similar one?
Please describe in detail how the main innovative product or service is different than the most similar product or service, if any, previously produced by this establishment
103
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Able to Produce all the Foods to the Customers
Before uesd a ZiZap which required us Confirm with call center
Before used to wait for Customers
Better Quality
CUSTOMERS CAN COME WITH THEIR DESIGNS AND WE MAKE MACHINERY EQUIPMENT AND MACHINERY TO THEIR BILLING
Cheaper and Faster to Make
Client choose what they want online
Customers love the taste and combination of a maize meal and beef because it satisfies them mor than light foods such as chip fries and pies
Customised or Personal Private Safari Destination Tours
Difference in that,the most similar requires cash and carry while this service requires a deposit and balance can be paid in due course
Door Frames
ESTABLISHMENT NOW CONSTRUCTS STEEL STRUCTURES, USED TO CONSTRUCT CEMENT STRUCTURES ONLY
ESTABLISHMENT OFFERED ACCOMMODATION NOW OFFERS MEALS TOO
EXPANSION OF THE PREMISES SO AS TO CATER FOR MORE CLIENTS BEFORE WE HAD A FEW ROOMS SO THESE WOULD CATER FOR A FEW CLIENTS
Easy to Clean
Electronic Machine
Expenses on the wardrobe compared to the selling price wardrobe were better selling
Faster and Easy to Run
From just stocking safty equipment,like helments,protective glasses,boots.now sewing work suits,from cotton
Good Quality
Has market than other products
Hotel Introduced a Park within the Hotel Premises
IT CHANGES THE APPEARANCE OF A CAR BUT WITH PROVISION TO REVERT BACK TO ORIGINAL COLOUR
IT HAS MORE MARKET THAN THE USUAL PRINTING ON A4 SIZED SHEETS
IT IS STRONGER AND MORE DURABLE
IT IS STRONGER AND MORE DURABLE BETTER THAN THE CHINESE TYPE THAT HAS FLOODED THE MARKET
Introduction of a new Hardware
It has a different shape,easy to make sandwiches etc
It is New to the Market
Its Cheaper and Faster
Its new to the Firm
Its saves time
Just used to make Blankets
Labour Crossroad Cheaper
Lounge Suits are easy to sale than Carbnet Display
MEMBERS OF THE SAME FAMILY CAN STAY AT THE HOTEL AT DISCOUNTED RATES
Manual Keys
Mealie Meal sales less than drinks because of everyday demand especially this summer
Military Mattresses
More Morden latest Technology
NEVER USED TO DESIGN OFFICES AND KITCHENS
Never used to Sale
Never used to sale before
New feature which when expires in Radiator changes colour from blue to red
New look and Attracts more Customers
Other Products are imported Materials whereas they are Localy made
PACKAGE IS DIFFERENT AS PEOPLE CAN BUY WITHOUT THE USE OF EMPTY BOTTLES
PRODUCT DIVERSITY IS VERY IMPORTANT THERE ARE CHEAP TO MAKE AND EASY
People get their food on time
Product had less side Effects on Skin,Removes Pimples Fsater than the other Lotions
Products or Services were done Manualy
Same Products
Six inch blocks are used for the main buiding
State of the Art Chinese Design Confrence Centre with Video Conferencing and Electronic Mult-Language Interpreter
TEHRE ARE CHEAPER
THE BEDS ARE BIGGER AND MORE COMFORTABLE THAN ORDINARY BEDS
THE COMPANY NEVER USED TO MAKE VALVES
THE ELECTRIC TRANSFORMERS ARE STRONGER, BIGGER AND FASTER COMPARED TO THE PREVIOUS PRODUCT OF TRANSFORMERS WE MADE
THERE ARE CHEAPER AND FASTER TO SELL
THERE ARE MORE DURABLE
THERE ARE STRONGER AND MORE DURABLE
THERE ARE STRONGER AND MORE DURABLE THAN ORDINARY DOORS
THERE ARE STRONGER AND NOT EASILY BY THIEVES USING A BOLT CUTTER
THERE IS HIGH DEMAND FOR THE PRODUCT MORE THAN BEFORE
THERE IS MORE DEMAND IN THE NEW PRODUCTS THAN BEFORE
THESE COFFEE TABLE ARE THICKER AND STRONGER THAN ORDINARY COFFEE TABLES
THEY ARE ENVIRONMENTALLY FRIENDLY, LIGHT WIEGHT AND DO NOT OVERHEAT LIKE METAL CASED ELECTRICLA TRANSFORMERS
THIS MOVE WAS TO CATER FOR PEOPLE WHO EAT HALAAL FOODS
The Company used to Manufacture Nomal Chairs
The Screens on TV are morden,Clearer and with more Functions
The Timber has smoother sides and is cut is cut to a more Precise Diameter,to more accurate sizes
The main Incredients are Different
The new Innovation products are Vanished
The new one is stronger than the old one
The other Subs are more less like Sandwiches
These are Hi-Tech Developed Medicines
These are water pumps and lighting plants
They Sale Fast
They have A high Value compared to the old Products
This System replaced the use of Writing
USE TO ONLY DISTRIBUTE ALCOHOLIC BEVERAGES
Uniforms have season where suits are non-seasons
Used Manual
Used sale Beverages,eg Soft Drinks and Fast Food
Used to Produce tables
Used to cut and wield
Used to do Game Drives using the Land Cruiser
Used to do it Manually
Used to make Buns and Bread
Used to sale Shake Shake in Packs
WE NEVER USED TO OFFER ANY MEALS
WE NEVER USED TO OFFER SUCH SERVICES
WE USED TO DO PARTIAL DIAGNOSIS
WE USED TO HIRE NOW WE PROVIDE CUSTOMERS WITH SCAFFOLDS
WE USED TO OFFER ACCOMMODATION ONLY
WE USED TO OFFER ORDINARY TEA BRANDS
WE USED TO USE OTHER CHEAP QUALITY CEMENT
We used to offer Accomodation
What ever is prepared in a day is sold out
The product or service is completely new
The product or service is completely new
The product or service is completely new
The product or service is completely new
The product or service is completely new
Please describe in detail how the main innovative product or service is different than the most similar product or service, if any, previously produced by this establishment .
The product or service is completely new, there are no similar products
224
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New product/ service
Sysmiss
Does the main innovative product/service have completely new functions?
Does the main innovative product/service have completely new functions?
Does the main innovative product/service have completely new functions?
Does the main innovative product/service have completely new functions?
Does the main innovative product/service have completely new functions?
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1
Yes
2
No
Sysmiss
Is it cheaper to produce or offer?
Is it cheaper to produce or offer?
Is it cheaper to produce or offer?
Is it cheaper to produce or offer?
Is it cheaper to produce or offer?
I will now ask you a few questions about the main innovative product or service compared with all other products and services already produced in this establishment.
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na
1
Yes
2
No
Sysmiss
Is it a better quality product/service?
Is it a better quality product/service?
Is it a better quality product/service?
Is it a better quality product/service?
Is it a better quality product/service?
I will now ask you a few questions about the main innovative product or service compared with all other products and services already produced in this establishment.
327
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na
1
Yes
2
No
Sysmiss
Does it use different inputs?
Does it use different inputs?
Does it use different inputs?
Does it use different inputs?
Does it use different inputs?
I will now ask you a few questions about the main innovative product or service compared with all other products and services already produced in this establishment.
327
213
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-7
na
1
Yes
2
No
Sysmiss
Is it based on a techno/indust. design not already used by the firm?
Is it based on a techno/indust. design not already used by the firm?
Is it based on a techno/indust. design not already used by the firm?
Is it based on a techno/indust. design not already used by the firm?
Is it based on a techno/indust. design not already used by the firm?
I will now ask you a few questions about the main innovative product or service compared with all other products and services already produced in this establishment.
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213
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na
1
Yes
2
No
Sysmiss
To replace a product or service offered by firm
To replace a product or service offered by firm
To replace a product or service offered by firm
To replace a product or service offered by firm
To replace a product or service offered by firm
Do any of the following describe why this establishment introduced this main innovative product:
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1
Yes
2
No
Sysmiss
To extend the range of products or service offered by firm
To extend the range of products or service offered by firm
To extend the range of products or service offered by firm
To extend the range of products or service offered by firm
To extend the range of products or service offered by firm
Do any of the following describe why this establishment introduced this main innovative product:
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1
Yes
2
No
Sysmiss
To open up new markets or increase market share
To open up new markets or increase market share
To open up new markets or increase market share
To open up new markets or increase market share
To open up new markets or increase market share
Do any of the following describe why this establishment introduced this main innovative product:
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1
Yes
2
No
Sysmiss
To decrease the cost of production or offering the service
To decrease the cost of production or offering the service
To decrease the cost of production or offering the service
To decrease the cost of production or offering the service
To decrease the cost of production or offering the service
Do any of the following describe why this establishment introduced this main innovative product:
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1
Yes
2
No
Sysmiss
To offer products or service already offered by competitors
To offer products or service already offered by competitors
To offer products or service already offered by competitors
To offer products or service already offered by competitors
To offer products or service already offered by competitors
Do any of the following describe why this establishment introduced this main innovative product:
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1
Yes
2
No
Sysmiss
To comply with regulations or standards
To comply with regulations or standards
To comply with regulations or standards
To comply with regulations or standards
To comply with regulations or standards
Do any of the following describe why this establishment introduced this main innovative product:
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1
Yes
2
No
Sysmiss
To deal with a decrease in the demand for other products or service
To deal with a decrease in the demand for other products or service
To deal with a decrease in the demand for other products or service
To deal with a decrease in the demand for other products or service
To deal with a decrease in the demand for other products or service
Do any of the following describe why this establishment introduced this main innovative product:
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1
Yes
2
No
Sysmiss
The main innovative product : New to the local market
The main innovative product : New to the local market
The main innovative product : New to the local market
The main innovative product : New to the local market
The main innovative product : New to the local market
When this main innovative product or service was introduced by this establishment, was it
327
213
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1
Yes
2
No
Sysmiss
The main innovative product : New to the national market
The main innovative product : New to the national market
The main innovative product : New to the national market
The main innovative product : New to the national market
The main innovative product : New to the national market
When this main innovative product or service was introduced by this establishment, was it
327
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1
Yes
2
No
Sysmiss
The main innovative product : New to the international market
The main innovative product : New to the international market
The main innovative product : New to the international market
The main innovative product : New to the international market
The main innovative product : New to the international market
When this main innovative product or service was introduced by this establishment, was it
327
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1
Yes
2
No
Sysmiss
How did the firm develop the idea for this main innovative product/service?
How did the firm develop the idea for this main innovative product/service?
How did the firm develop the idea for this main innovative product/service?
How did the firm develop the idea for this main innovative product/service?
How did the firm develop the idea for this main innovative product/service?
How did this establishment develop the idea for this main innovative product or service?
327
213
1
By adapting a product or service already sold by another firm
2
By reproducing a product or service already sold by another firm
3
This establishment originated this innovative product or service
Sysmiss
Was the main innovative product or service developed entirely by firm?
Was the main innovative product or service developed entirely by firm?
Was the main innovative product or service developed entirely by firm?
Was the main innovative product or service developed entirely by firm?
Was the main innovative product or service developed entirely by firm?
Was the main innovative product or service developed entirely by this establishment?
327
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1
Yes
2
No
Sysmiss
Was the main innovative product or service developed entirely by another firm?
Was the main innovative product or service developed entirely by another firm?
Was the main innovative product or service developed entirely by another firm?
Was the main innovative product or service developed entirely by another firm?
Was the main innovative product or service developed entirely by another firm?
Was the main innovative product or service developed entirely by another firm (e.g. headquarter, sister company or any other firm within your company or independent from your company)?
79
461
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dk
1
Yes
2
No
Sysmiss
Developed in cooperation with: Any domestic firms
Developed in cooperation with: Any domestic firms
Developed in cooperation with: Any domestic firms
Developed in cooperation with: Any domestic firms
Developed in cooperation with: Any domestic firms
Was the main innovative product or service developed in cooperation with any of the following?
31
509
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dk
1
Yes
2
No
Sysmiss
Developed in cooperation with: Any foreign firms or a foreign-owned parent firm
Developed in cooperation with: Any foreign firms or a foreign-owned parent firm
Developed in cooperation with: Any foreign firms or a foreign-owned parent firm
Developed in cooperation with: Any foreign firms or a foreign-owned parent firm
Developed in cooperation with: Any foreign firms or a foreign-owned parent firm
Was the main innovative product or service developed in cooperation with any of the following?
29
511
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dk
1
Yes
2
No
Sysmiss
Developed in cooperation with: Domestic academic or research institutions
Developed in cooperation with: Domestic academic or research institutions
Developed in cooperation with: Domestic academic or research institutions
Developed in cooperation with: Domestic academic or research institutions
Developed in cooperation with: Domestic academic or research institutions
Was the main innovative product or service developed in cooperation with any of the following?
29
511
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dk
1
Yes
2
No
Sysmiss
Developed in cooperation with: Foreign academic or research institutions
Developed in cooperation with: Foreign academic or research institutions
Developed in cooperation with: Foreign academic or research institutions
Developed in cooperation with: Foreign academic or research institutions
Developed in cooperation with: Foreign academic or research institutions
Was the main innovative product or service developed in cooperation with any of the following?
29
511
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1
Yes
2
No
Sysmiss
Developed in cooperation with: Private consulting company or individuals
Developed in cooperation with: Private consulting company or individuals
Developed in cooperation with: Private consulting company or individuals
Developed in cooperation with: Private consulting company or individuals
Developed in cooperation with: Private consulting company or individuals
Was the main innovative product or service developed in cooperation with any of the following?
29
511
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1
Yes
2
No
Sysmiss
Developed in cooperation with: Government
Developed in cooperation with: Government
Developed in cooperation with: Government
Developed in cooperation with: Government
Developed in cooperation with: Government
Was the main innovative product or service developed in cooperation with any of the following?
29
511
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1
Yes
2
No
Sysmiss
Were employees hired for the purpose of developing the main innovative product?
Were employees hired for the purpose of developing the main innovative product?
Were employees hired for the purpose of developing the main innovative product?
Were employees hired for the purpose of developing the main innovative product?
Were employees hired for the purpose of developing the main innovative product?
Were employees hired specifically for the purpose of developing the main innovative product or service?
321
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1
Yes
2
No
Sysmiss
Number of skilled workers increased, decreased or remained the same?
Number of skilled workers increased, decreased or remained the same?
Number of skilled workers increased, decreased or remained the same?
Number of skilled workers increased, decreased or remained the same?
Number of skilled workers increased, decreased or remained the same?
From fiscal year 2010 thru 2012, as a consequence of introducing any innovative product or service, did the number of skilled workers employed by the establishment increase, decrease or remain the same?
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na
1
Increased
2
Decreased
3
Remain the same
Sysmiss
Number of unskilled workers increased, decreased or remained the same?
Number of unskilled workers increased, decreased or remained the same?
Number of unskilled workers increased, decreased or remained the same?
Number of unskilled workers increased, decreased or remained the same?
Number of unskilled workers increased, decreased or remained the same?
From fiscal year 2010 thru 2012, as a consequence of introducing any innovative product or service, did the number of unskilled workers employed by the establishment increase, decrease or remain the same?
321
219
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na
1
Increased
2
Decreased
3
Remain the same
Sysmiss
Attempt to develop innovative product: Abandoned/suspended before completion
Attempt to develop innovative product: Abandoned/suspended before completion
Attempt to develop innovative product: Abandoned/suspended before completion
Attempt to develop innovative product: Abandoned/suspended before completion
Attempt to develop innovative product: Abandoned/suspended before completion
From fiscal year 2010 thru 2012, did this establishment attempt to develop an innovative product or service that was
540
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dk
1
Yes
2
No
Attempt to develop innovative product: Ongoing at the end of fiscal year 2012
Attempt to develop innovative product: Ongoing at the end of fiscal year 2012
Attempt to develop innovative product: Ongoing at the end of fiscal year 2012
Attempt to develop innovative product: Ongoing at the end of fiscal year 2012
Attempt to develop innovative product: Ongoing at the end of fiscal year 2012
From fiscal year 2010 thru 2012, did this establishment attempt to develop an innovative product or service that was
540
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dk
1
Yes
2
No
Introduced any innovative methods of manufacturing products/offering services?
Introduced any innovative methods of manufacturing products/offering services?
Introduced any innovative methods of manufacturing products/offering services?
Introduced any innovative methods of manufacturing products/offering services?
Introduced any innovative methods of manufacturing products/offering services?
I would now like to ask you some questions related to any new or significantly improved process introduced by this establishment. The next questions will refer to any new or significantly improved process as an "innovative" process.
From fiscal year 2010 thru 2012, did this establishment introduce any innovative methods of manufacturing products or offering services?
540
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dk
1
Yes
2
No
Introduced any innovative logistics, del./dist. methods/ products/services?
Introduced any innovative logistics, del./dist. methods/ products/services?
Introduced any innovative logistics, del./dist. methods/ products/services?
Introduced any innovative logistics, del./dist. methods/ products/services?
Introduced any innovative logistics, del./dist. methods/ products/services?
From fiscal year 2010 thru 2012, did this establishment introduce any innovative logistics, delivery, or distribution methods for inputs, products, or services?
540
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dk
1
Yes
2
No
Introduced any innovative supporting activity for processes?
Introduced any innovative supporting activity for processes?
Introduced any innovative supporting activity for processes?
Introduced any innovative supporting activity for processes?
Introduced any innovative supporting activity for processes?
From fiscal year 2010 thru 2012, did this establishment introduce any innovative supporting activity for processes, such as maintenance systems or operations for purchasing, accounting, or computing?
540
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1
Yes
2
No
ANY or NONE of above 3 questions are “yes”
ANY or NONE of above 3 questions are “yes”
ANY or NONE of above 3 questions are “yes”
ANY or NONE of above 3 questions are “yes”
ANY or NONE of above 3 questions are “yes”
540
1
Any of above 3 questions 'yes'
2
At least 1 'yes'
Describe in detail firm’s main innovative process
Describe in detail firm’s main innovative process
Describe in detail firm’s main innovative process
Describe in detail firm’s main innovative process
Describe in detail firm’s main innovative process
The next questions refer to this establishment's main innovative process, that is, the innovative process that had the largest impact on the operations of the establishment.
Please describe in detail this establishment's main innovative process
397
A NEW CUTTING MACHINE
A new machine for enhancing production of glycerine used in manufacturing of lotion
ACQUIRED A DIGITAL PRINTER MACHINE
ACQUIRED A FRIDGE FROM ZAMBIA BREWERIES TO STORE THEIR PRODUCTS
ACQUIRED A NEW VEHICLE
ACQUIRED A VEHICLE FOR DELIVERY
ACQUIRED CEMENT MIXING TRUCKS
ACQUIRED FRIDGES FOR ROOMS
ACQUIRED MACHINERY TO SMELTER METAL
ACQUIRED MODERN CUTTING AND DESIGN MACHINERY
ACQUIRED MODERN MACHINERY
ACQUIRED MODERN STATE OF THE ART MACHINERY
ACQUIRED NEW CUTTING AND DESIGN EQUIPMENT
ACQUIRED NEW ELECTRIC SAW
ACQUIRED NEW HEAVY DUTY PRINTING MACHINERY
ACQUIRED NEW MACHINERY
ACQUIRED STATE OF THE ART MACHINERY TO INCREASE PRODUCTION
ACWUIRED NEW FRIDGE FROM ZAMBIAN BREWERIES
ADDED NEW VEHICLES
Acquired computers for accounting and sales
Automised process of filling battery Acid
BIOUGHT NEW EQUIPMENT TO INREASE PRODUCTION
BOUGHT NEW FURNITURE FOR OUTDOOR RESTAURANT
BOUGHT A BIG SPRAY PAINT MACHINE
BOUGHT A BIGGER OVEN TO INCREASE DEMAND OF PIES
BOUGHT A COFFEE MAKING MACHINE
BOUGHT A DEEP FREEZER
BOUGHT A DELIVERY VEHICLE
BOUGHT A FREEZER TO CONTAIN ICE CREAMS
BOUGHT A GRINDING MACHINE
BOUGHT A LADDER
BOUGHT A LAPTOP TO MONITOR ACCOUNTING, PURCHASES AND INVENTORY MANAGEMENT
BOUGHT A MICROWAVE OVEN
BOUGHT A MINIBUS FOR DELIVERY OF GOODS AND FERRYING EMPLOYEES
BOUGHT A MOTORBIKE FOR DELIVERY TO LOCAL MINI MARTS
BOUGHT A NEW COMPUTER FOR ACCOUNTING PURPOSES
BOUGHT A NEW COMPUTER FOR POINT OF SALE
BOUGHT A NEW COMPUTER FOR PURCHASING PROCESSES, INVENTORY AND ACCOUNTING PURPOSES
BOUGHT A NEW DEEP FREEZER
BOUGHT A NEW FPUR COLOUR SEPARATION MACHINE
BOUGHT A NEW HIGH QUALITY COLOUR PRINTER
BOUGHT A NEW HOOVER
BOUGHT A NEW OVEN
BOUGHT A NEW SOFTWARE FOR INVENTORY
BOUGHT A NEW UPRIGHT FRIDGE
BOUGHT A NEW VEHICLE
BOUGHT A NEW VEHICLE FOR DELIVERY OF GOODS
BOUGHT A NEW VEHICLE TO DELIVER GOODS
BOUGHT A STOVE FOR PREPATING MEALS
BOUGHT A THREE TONNE TRUCK TO FERRY GOODS AND RAW MATERIALS
BOUGHT A TRUCK
BOUGHT A TRUCK TO INCREASE FLEET
BOUGHT A VEHICLE
BOUGHT A VEHICLE FOR DELIVERY
BOUGHT A VEHICLE FOR MARKETING OF PRODUCTS, THE VEHICLE IS BRANDED WITH THE PRODUCTS THE COMPANY OFFERS
BOUGHT A VEHICLE FOR TRANSPORTING GOODS
BOUGHT AIR CONDITIONG EQUIPMENT FOR THE PREMISES
BOUGHT AIR CONDITIONING EQUIPMENT
BOUGHT AUTOMATIC BOILING AND COMPUTERISED MELTING MACHINES
BOUGHT BGGER MICROWAVE OVEN
BOUGHT BIGGER BRICK LAYING TRAYS AND WHEELBARROWS
BOUGHT CLEANING EQUIPMENT TO REMOVE DUST FROM THE FURNITURE
BOUGHT COMPUTERIZED PRINTER
BOUGHT COMPUTERS FOR ACCOUNTING PURPOSES AND INVENTORY MANAGEMENT
BOUGHT COMPUTERS FOR EASY COMPUTING OF PRODUCTS
BOUGHT COMPUTERS FOR QUICK PROCESSING OF PRINTING MATERIAL
BOUGHT ELECTRIC CONCRETE SURFACE MACHINES
BOUGHT ELECTRIC KETTLES FOR ALL ROOMS
BOUGHT ELECTRIC STOVES FOR COOKING MEALS
BOUGHT ELECTRONIC EQUIPMENT FOR CUTTING THE WOOD
BOUGHT EQUIPMENT FOR CLEANING
BOUGHT EQUIPMENT FOR CUSTOM CUTTING AND FITTING
BOUGHT EQUIPMENT FOR THE ROOMS FOR EXAMPLE AIR CONITIONERS
BOUGHT HEAVY DUTY GRINDER
BOUGHT HEAVY DUTY PRINTING EQUIPMENT
BOUGHT HEAVY DUTY PRITING MACHINE
BOUGHT INVENTORY SOFTWARE TO CATER FOR INPUTS
BOUGHT LATEST MACHINERY
BOUGHT LIFTING EQUIPMENT TO EASE PRESSURE ON EMPLOYEES
BOUGHT MACHINERY FOR COOKING MEALS
BOUGHT MACHINERY FOR KITCHEN DESIGNING
BOUGHT MACHINERY FOR PLAINING WOOD
BOUGHT MACHINERY FOR PRINTING OF COMMERCIAL BOOKS
BOUGHT MACHINERY TO CATER FOR INCREASED PRODUCTION
BOUGHT MACHINERY TO ENHANCE PRODUCTION OF BAKERY PRODUCTS
BOUGHT MANUAL FORKLIFT FOR EASIER MOVEMENT OF GOODS
BOUGHT MICROWAVE OVEN
BOUGHT MODERN DIAGNOSTICS MACHINE
BOUGHT MODERN EQUIPMENT
BOUGHT NEW ACCOUNTING SOFTWARE PACKAGE
BOUGHT NEW AIR CONDITIONERS
BOUGHT NEW BRICK MAKING MACHINE
BOUGHT NEW BUSES TO FERRY PASSENGERS
BOUGHT NEW CAKE MIXERS
BOUGHT NEW CLEANING EQUIPMENT
BOUGHT NEW COMPUTER TO ENHANCE BOOKINGS
BOUGHT NEW COMPUTERISED DELIVERY TRUCKS
BOUGHT NEW COMPUTERS
BOUGHT NEW COMPUTERS FOR ACCOUNTING PURPOSES
BOUGHT NEW COMPUTERS FOR THE OUTLET
BOUGHT NEW COMPUTERS TO AMELIORATE INVENTORY OF GOODS
BOUGHT NEW COMPUTERS TO ASSIST IN THE ACCOUNTING DEPARTMENT
BOUGHT NEW COMPUTERS TO IMPROVE EFFICIENCY AND ACCOUNTABILITY
BOUGHT NEW CUPBOARDS
BOUGHT NEW CUTTING AND DESIGNING MACHINE
BOUGHT NEW CUTTING BLADES
BOUGHT NEW CUTTING EQUIPMENT
BOUGHT NEW DEEP FREEZER
BOUGHT NEW DELIVERY VANS
BOUGHT NEW DIAGNOSTIC MACHINE
BOUGHT NEW EQUIMENT FOR TAGGING OF PRICES
BOUGHT NEW EQUIMENT FOR THE SHOP
BOUGHT NEW EQUIPMENT
BOUGHT NEW EQUIPMENT FOR DETECTION OF ELECTRICAL FAULTS ON VEHICLES
BOUGHT NEW EQUIPMENT FOR FAULT DIAGNOSIS ON COMPUTERS
BOUGHT NEW EQUIPMENT FOR IRONING SUITS ON DISPLAY
BOUGHT NEW EQUIPMENT FOR LIFTING GOODS
BOUGHT NEW EQUIPMENT FOR OUR OUTLETS
BOUGHT NEW EQUIPMENT FOR THE MANUFACTURING DEPARTMENT
BOUGHT NEW EQUIPMENT FOR THE QUICK STORE
BOUGHT NEW EQUIPMENT FOR THE ROOMS
BOUGHT NEW EQUIPMENT TO ENHANCE QUALITY OF PRODUCT
BOUGHT NEW EQUIPMENT TO INCREASE PRODUCTION
BOUGHT NEW EQUIPMENT TO PROCESS WOOD
BOUGHT NEW EQUIPMENT TO REPLACE OBSOLETE EQUIPMENT
BOUGHT NEW EQUPIMENT
BOUGHT NEW FRIDGES
BOUGHT NEW FURNITURE
BOUGHT NEW HEAVY DUTY GRINDER
BOUGHT NEW HEAVY DUTY PRINTING MACHINERY
BOUGHT NEW HEAVY DUTY SEWING MACHINERY
BOUGHT NEW LIFTING EQUIPMENT
BOUGHT NEW MACHINE
BOUGHT NEW MACHINER AND EQUIPMENT TO INCREASE PRODUCTION
BOUGHT NEW MACHINERY
BOUGHT NEW MACHINERY FOR BENDING METALS
BOUGHT NEW MACHINERY FOR CONSTRUCTION PURPOSES
BOUGHT NEW MACHINERY FOR MAKING TILES
BOUGHT NEW MACHINERY FOR PLAINING OF WOOD
BOUGHT NEW MACHINERY FOR PLAINING OF WOODEN DOORS
BOUGHT NEW MACHINERY FOR PRODUCTION
BOUGHT NEW MACHINERY FOR SEWING JERSEYS
BOUGHT NEW MACHINERY FOR THE MANUFACTURING OF NEW ELECTRIC TRANSFORMERS
BOUGHT NEW MACHINERY FOR THE PRODUCTION OF THE FLAVOURED DRINKS
BOUGHT NEW MACHINERY TO CATER FOR INCREASED DEMAND OF PRODUCTS
BOUGHT NEW MACHINERY TO ENHACE PANEL BEATING PROCESS
BOUGHT NEW MACHINERY TO ENHANCE PRODUCTION OF NEW DRINKS
BOUGHT NEW MACHINERY TO ENHANCE PRODUCTION OF STEEL
BOUGHT NEW MACHINERY TO ENHANCE WASTE HANDLING
BOUGHT NEW MACHINERY TO INCREASE PRODUCTION
BOUGHT NEW MACHINERY TO INCREASE PRODUCTION AND CATER FOR HIGH DEMAND
BOUGHT NEW MACHINERY TO INCREASE PRODUCTION AND CATER FOR THE DEMAND OF OUR PRODUCTS
BOUGHT NEW MACHINERY TO INCREASE PRODUCTION LEVELS
BOUGHT NEW MACHINERY TO MANUFACTURE STEEL PRODUCTS
BOUGHT NEW MACHINERY TO PROCESS TIMBER FOR MANUFACTURING OF WOOD CASES
BOUGHT NEW MACHINES FOR ROASTING CHICKENS
BOUGHT NEW METALLIC BOARDS FOR STORAGE OF DRUGS
BOUGHT NEW MICROWAVE OVEN
BOUGHT NEW OVEN FOR INCREASING PRODUCTION
BOUGHT NEW OVEN TO INCREASE THE AMOUNT OF BREAD PRODUCED
BOUGHT NEW OVERLOCKING MACHINERY
BOUGHT NEW PACKAGING EQUIPMENT
BOUGHT NEW PALLETS FOR THE STORAGE OF GOODS
BOUGHT NEW PAVING EQUIPMENT
BOUGHT NEW PURCHASING AND INVENTOR MANAGEMENT SYSTEM
BOUGHT NEW SEWING MACHINERY
BOUGHT NEW SEWING MACHINES
BOUGHT NEW SEWING MACHINES TO CATER FOR DEMAND
BOUGHT NEW STOVES
BOUGHT NEW STOVES AND FRIDGES
BOUGHT NEW STOVES TO CATER FOR DEMAND
BOUGHT NEW STOVES TO CATER FOR DEMAND OF EUROPEAN DELICACIES
BOUGHT NEW STOVES TO CATER FOR INCREASED DEMAND
BOUGHT NEW TRUCKS
BOUGHT NEW TRUCKS FOR DELIVERY OF GOODS TO CUSTOMERS
BOUGHT NEW TRUCKS FOR DELIVERY TO CUSTOMERS
BOUGHT NEW TRUCKS FOR TRANSPORTATION
BOUGHT NEW TRUCKS FOR TRANSPORTATION OF GOODS
BOUGHT NEW TUCKS TO TRANSPORT ACID
BOUGHT NEW VANISHING MACHINE
BOUGHT NEW VEHICLE
BOUGHT NEW VEHICLE FOR DELIVERY
BOUGHT NEW VEHICLE FOR DELIVERY OF GOODS
BOUGHT NEW VEHICLES
BOUGHT NEW VEHICLES FOR DELIVERY
BOUGHT NEW VEHICLES FOR DELIVERY OF GOODS
BOUGHT NEW VEHICLES FOR DELIVERY OF GOODS TO CLIENTS
BOUGHT NEW VENEER MACHINE FOR TIGHTENING THE RAW MATERIAL WHEN BEING CUT
BOUGHT NEW VENEER MACHINES
BOUGHT PLAINING MACHINERY
BOUGHT PRINT AND DESIGN SOFTWARE
BOUGHT ROAD CONSTRUCTION EQUIPMENT
BOUGHT STATE OF THE ART EQUIPMENT
BOUGHT STATE OF THE ART MACHINERY
BOUGHT STATE OF THE ART MACHINERY TO INCREASE PRODUCTION AND CATER FOR DEMAND
BOUGHT THREE NEW FUEL TANKERS TO TRANSPORT FUEL TO OUR FILLING STATIONS
BOUGHT TOUCH SCREEN COMPUTERS
BOUGHT TOURING VEHICLES FOR OUR CUSTOMERS
BOUGHT VEHICLE
BOUGHT VEHICLE FOR DELIVERY OF GOODS
BOUGHT VEHICLES FOR DISTIBUTION OF PRODUCTS TO CUSTOMERS
BOUGHT WHEELBARROWS TO SPEED UP PRODUCTION
BOUHGHT NEW EQUIPMENT TO INCREASE PRODUCTION OF CONCENTRATED DRINKS
BUILT MORE ROOMS FOR ACCOMMODATION
Bore hole Sunking
Bought New Advanced Machine
Bought a Machine
Bought a Machine for Production
Bought a Van
Bought a Van for Delivering
Bought a Vehicle to Deliver Products
Bought a big Machine for Sanding.Doing Free Delivering
Bought wheelbarrows specifically made for measuring sand against cement
Building Materials and sale to customers.and make Tile fix
CONTRACT FOR DELIVERY OF GOODS BY INDIVIDUALS
CONTRACTED A LOCAL INDIVIDUAL WITH A 3TONNE TRUCK TO DELIVER ALL GOODS
CONTRACTED A TRANSPORT COMPANY TO FERRY TIMBER FROM POINT OF ORIGIN TO OUR PREMISES
CONTRACTED LOCAL INDIVIDUALS TO DO ALL LOGISTICS AND PAY AT THE END OF THE MONTH
CONTRACTING A TRANSPORT COMPANY TO DISTIBUTE OUR PRODUCTS
Customised online Booking and Hiring of Services
Cut,Bend and Weild
DEVELOPED IN HOUSE SOFTWARE TO ENHANCE BOOKINGS AND RESERVATIONS
Delivering Door to Door
Delivering on Door steps to Customers
Designing by improving Equipment handling
Distribute Medcine to Pharmaces and Government Clinic,Hospitals
Door to Door Delivering
Drop off at a fee at the Airports and Bus Stations
ESTABLISHMENT BOUGHT NEW EQUIPMENT TO INCREASE PRODUCTION
Fast and Easy
GOODS ARE DELIVERED TO OUR DOOR STEP FROM VARIOUS SUPPLIERS AND WE PAY PER MONTH
Gap is a transact plus system which when fully booked the Lodge is closed on the system
Grocery Shop
INRODUCED INVENTORY MANAGEMENT SYSTEM
INSTALLED NEW BATHROOM SUITES IN EXECUTIVE ROOMS
INSTALLED NEW BOOKSHELVES
INSTALLED NEW GAS STOVES
INSTALLED NEW OVENS
INSTALLED SECURITY CAMERAS AROUND THE ESTABLISHMENT
INSTALLED STATE OF THE ART MACHINERY
INTODUCED NEW COMPUTER FOR INVENTORY OF CLIENTS
INTORDUCED NEW ACCOUNTING AND PURCHASING METHOD
INTRODUCE NEW ACCOUNTING SYSTEM
INTRODUCED A CHANGING ROOM
INTRODUCED A COMPUTER FOR ACCOUNTING PURPOSES
INTRODUCED A COMPUTER SYSTEM KNOWN AS SAP WHICH LINKS ALL PROCESSES ACROSS DEPARTMENTS
INTRODUCED A NEW AUTOMOTED PROCESS OF MIXING CHEMICALS
INTRODUCED A NEW DELIVERY SYSTEM
INTRODUCED A NEW INVENTORY MANAGEMENT SYSTEM
INTRODUCED A NEW MACHINE SPECIFICALLY FOR THE PROCESS OF MAKING PILLARS
INTRODUCED A NEW PURCHASING AND ACCOUBNT SYSTEM
INTRODUCED A VEHICLE TO DELIVER OUR PRODUCTS TO GUEST HOUSES, SMALL SHOPS WITHIN THE COMMUNITY
INTRODUCED ADDITIONAL EMPLOYEES
INTRODUCED AN INHOUSE ACCOUN TING SYSTEM
INTRODUCED CARGO TRACKING SYSTEM
INTRODUCED CLEANING EQUIPMENT
INTRODUCED COMPUTERS FOR ACCOUNTING PURPOSES
INTRODUCED COMPUTERS TO SPEED UP THE PROCESS OF SALES
INTRODUCED DELIVERY SYSTEM OF GOODS TO CUSTOMERS
INTRODUCED FLEET MANAGEMENT SOFTWARE
INTRODUCED IN HOUSE ACCOUNTING SOFTWARE AND INVENTORY SYSTEM
INTRODUCED IN HOUSE SOFTWARE TO MANAGE MATERIAL INPUTS
INTRODUCED INHOUSE SOFTWARE TO MANAGE THE INVENTORY
INTRODUCED NEW ACCOUNTING AND INVENTORY SOFTWARE
INTRODUCED NEW ACCOUNTING SYSTEM
INTRODUCED NEW ACCOUNTING SYSTEM FOR ALL BRANCHES
INTRODUCED NEW ACCOUNTING SYSTEM TO ENHANCE TRANSPARENCY AND ACCOUNTABILITY
INTRODUCED NEW COMPUTERS
INTRODUCED NEW COMPUTERS FOR ACCOUNTING PURPOSES
INTRODUCED NEW COMPUTERS FOR ENHANCING BOOKINGS
INTRODUCED NEW COMPUTERS FOR MANAGING THE INVENTORY AND ACCOUNTING PURPOSES
INTRODUCED NEW COMPUTING SYSTEM
INTRODUCED NEW DELIVERY ROUTE
INTRODUCED NEW DELIVERY ROUTES FOR OUR VEHICLES
INTRODUCED NEW DIAGNOSTICS MACHINE
INTRODUCED NEW EQUIPMENT
INTRODUCED NEW EQUIPMENT TO ENHNCE PRODUCTION
INTRODUCED NEW MACHINERY IN THE FACTORY TO IMPROVE EFFICIENCY AND QUALITY OF THE ESTABLISHMENT'S PRODUCTS
INTRODUCED NEW MACHINERY TO MAKE COLOURED ROOF TILES
INTRODUCED NEW MAINTENANCE SYSTEM
INTRODUCED NEW METHOD OF INVENTORY
INTRODUCED NEW METHODS OF DELIVERY OF GOODS
INTRODUCED NEW PRICING SYSTEM
INTRODUCED NEW PURCHASING SYSTEM
INTRODUCED NEW PURCHASING SYSTEM FROM SUPPLIERS
INTRODUCED NEW SHOWERS IN THE ROOMS
INTRODUCED NEW STATE OF THE ART EQUIPMENT
INTRODUCED NEW TAGGING ON CLOTHES
INTRODUCED PASTEL ACCOUNTING SOFTWARE
INTRODUCED SURVEILLANCE CAMERAS
INTRODUCED SYSTEM TO MANAGE THE INVENTORY
INTRODUCED VEHICLE TRACKING SYSTEM
INTRODUCTION OF NEW DELIVERY VEHICLES
INTRODUCTION OF NEW MACHINE THAT IMPROVED THE DESIGNS OF DOORS BEING MANUFACTURED
Increased the Fleet for Delivering
Introduced Distribution Center in Town
Introduced a system called Xapit in Zanaco Bank
Introduced a warmer and bought Chairs for the Resturant
Introduced the evening Cruise on the Game Park with Snacks
Introducing A Van
Introduction of steel works and the manufacturing of fitting egRunners for drawers
Machine and Covers/Sofas
Manufacturing of Plastic Bags
Network and Accounting Software
New Machinary itroduced
New Machine for making Furniture
OFFERING DELIVERY SERVICES TO CUSTOMERS
PURCHASED AN INVENTORY SOFTWARE AND TRUCKS TO DELIVER GOODS TO CUSTOMERS
PURCHASES OF GOODS ARE NOW MADE ONLINE THROUGH THE INTRODUCTION OF NEW COMPUTERS AND ACCESS TO INTERNET
Point of Sale Machines wre introduced
Printing of Books and others
Printing of T-Shirts and others
Purchased a new machine that produces two types of garments and different styles of cloths
REFRIDGERATED TRUCKS INTRODUCED
SELLING GOODS ON CREDIT
Sawing Materials
Selling clothes to Europe(to zambian living there)
Selling of new tyres and other car Spare parts
The Accounting Machine
The Press machine is new to the Establishment
They Make Iron Bars and make Doors,window Frames
They changed the method of paying Famers,from paying them cash to putting in the Accounts
They use Sanding Machinary and Cutting Machanary
To make one stock Hardware
USE OF STRUCTURED MOLECULAR SUBSTANCES AND SYNERGY
WE BOUGHT NEW MACHINERY TO IMPROVE ON QUALITY OF FOOD
WE HAVE ESTABLISHED A CHANGING ROOM WITHIN THE SHOP
Website bookings for Accomdation
bought a wood Mizzers in addition to oadinary saw mill machine
Year the most important innovative process was introduced
Year the most important innovative process was introduced
Year the most important innovative process was introduced
Year the most important innovative process was introduced
Year the most important innovative process was introduced
In which year did this establishment introduce this most important innovative process?
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1990
1997
2000
2007
2009
2010
2011
2012
2013
Sysmiss
How the innovative process is different from the most similar process
How the innovative process is different from the most similar process
How the innovative process is different from the most similar process
How the innovative process is different from the most similar process
How the innovative process is different from the most similar process
Please describe in detail how the innovative process is different from the most similar process, if any, that is or was used by this establishment
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ACCOUNTING WAS DONE MANUALLY NOW THERE IS A COMPUTER TO CATER FOR RESERVATIONS AND TO ACT AS AN INVENTORY
ALL PRODUCTS ARE REGISTERED INTO THE SYSTEM AND RETRIEVAL IS EASY
BEFORE PEOPLE WOULD WEAR THE CLOTHES ON TOP NOW THEY CAN ACTUALLY CHANGE WITHIN THE SHOP
BEFORE THERE WERE A FEW VEHICLES FOR DELIVERY
BEFORE WE USED TO RENT VENEER MACHINE FOR MANUFACTURING OF WARDROBES
Before they used their own
Before used to have just the Breakfast Cruise in the Game Park
Before we only specialised in office Equipment
Better satistation to customers
CUSTOMERS USED TO COLLECT OUR PRODUCTS FROM THE PREMISES
CUSTOMERS USED TO COME AND COLLECT HEIR GOODS NOW WE OFFER DEIVERY SERVICES
Change in Ingredients to Attract customers
Clients are given options to either do it or use a Taxi
Customers uesd to come
Cut pieces and Weild.Cut bend to Obtain shapes before Weilding
Different because they use highly skilled man power
ESTABLISHMENT USED TO HIRE FUEL TANKERS THAT WAS COSTLY
Easy to Handle and Maintance
GAS STOVES COOK MEALS FASTER THAN ORDINARY ELECTRIC STOVES AND IT SAVES POWER
HE PRINTER IS FAST AND EASY TO USE AND REDUCES ERRORS
IMPROVED EFFICIENCY AND PROCESSING IS FASTER
IT HAS LARGER CAPACITY THAN THE ONE WE HAD
IT HAS MORE CAPACITY AND IT IS FASTER THAN THE PRECIOUS OVEN
IT IS A FASTER PROCESS AND REDUCES TIME ALSO SAVES ENERGY
IT IS BIG AND FASTER THAN THE OLD GRINDER
IT IS BIGGER AND FASTER THAN THE ONE WE HAD
IT IS FASTER AND STRENGTHENS THE CONCRETE BLOCKS
IT IS MUCH FASTER THEN THE MANUAL WAY WE WERE DOING
IT IS MUCH FASTER WHEN SEARCHING FOR GOODS
IT IS NOW EASIER TO MAKE RESERVATIONS
Instaed of Hiring Vehcles
It has big Blazers
It is Faster
It is Faster and Allows Reverse Marketing
It was Local
It was only Cash Money
MACHINERY IS STATE OF THE ART AND IT IS FASTER
MOLECULAR SUBSTANCES ARE EASILY BROKEN DOWN AND THEY ARE NOT EROSIVE HENCE THE PAINT STICKS FOR LONGER
MORE CUSTOMERS NOW COME TO THE ESTABLISHMENT AS THIS IS CONVENIENT FOR THEM TO BUY GOODS NOW AND PAY LATER
Never used to deliver before
OLD TRUCKS WERE NOT COMPUTERISED
One has to check out on the system for the system to allow the next Client
PEOPLE USED TO GET TO THE CHANGING ROOM AND THEN JUST WALK OUT NOW THE TAGGING SYSTEM ENHANCES SECURITY
PREVIOUSLY OPERAIONS WERE DONE MANUALLY
PREVIOUSLY WE USED TO RECORD IN BOOKS NOW ALL GOODS ARE ENTERED INTO THE COMPUTER
PRODUCTION HAS BEEN MADE EASIER AND FASTER
PRODUCTION OF BOOKS IS FASTER AND EASIER AS THIS IS STATE OF THE ART EQUIPMENT
People don’t have to withdraw money from inside but cana use the ATM machine
SERVICE PROVISION HAS BEEN IMPROVED
Same
Same Products and Services
THE EQUIPMENT IS MODERN AND FASTER
THE ESTABLISHMENT HAS BECOME MORE COMPETITIVE
THE NEW MACHINE IMPROVED THE QUALITY OF THE FINAL PRODUCT
THE NEW OVEN IS BIGGER AND FASTER THAN THE OLD ONE ALTHOUGH WE ARE USING THEM BOTH
THERE ARE BIGGER AND HAVE MORE CAPACITY
THERE ARE MUCH BIGGER AND MAKE PRODUCTION FASTER
THIS EQUIPMENT PACKS VARIOUS SIZES
THIS IS DIFFERENT AS IT INCREASES CAPACITY OF THE NUMBER OF BOOKS WE HAVE
THIS WAS TO COUNTER THE INFLUX OF PASSENGERS WHO WERE TRAVELLING TO VARIOUS DESTINATIONS
The Capacity of the Machine they had was not high and good production
The Farmers had a lot of time wasting and it was risk to carry big sums of money to the Office
The new Chairs are more of a better quality than the old ones
This Machine is modern,It has updated Phamaceutical standards
Used manual filling before
Used to Hire Taxis
Used to do hand Sanding,and Charged for Delivering
Used to give only two Flits
Used to wait for Customers
Used to wait for Customers to walk in
Used to wait for Suppliers to bring the Goods
WE NOW USE A LAPTOP TO MONITOR THE INVENTORY
WE USED A CASH REGISTER
WE USED TO BORROW FROM COLLEAGUES
WE USED TO DO IT MANUA USING A MANUAL GRINDER
WE USED TO HAVE A CALCULATOR
WE USED TO HIRE A VEHICLE BUT NOW HAVE OUR OWN
WE USED TO HIRE FROM INDIVIDUALS
WORK WAS DONE WITHOUT A MACHINE NOW WITH MACHINERY THE WORK IS EASIER
With the Machine work is easy
With the Machines work is easy
The process is completely new, there is no similar process
The process is completely new, there is no similar process
The process is completely new, there is no similar process
The process is completely new, there is no similar process
The process is completely new, there is no similar process
Please describe in detail how the innovative process is different from the most similar process, if any, that is or was used by this establishment.
The process is completely new, there is no similar process
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The process is completely new, there is no similar process
Sysmiss
The most important innovative process: Automate manual processes?
The most important innovative process: Automate manual processes?
The most important innovative process: Automate manual processes?
The most important innovative process: Automate manual processes?
The most important innovative process: Automate manual processes?
Does the most important innovative process
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1
Yes
2
No
Sysmiss
The most important innovative process: Adapt a technology used by firm?
The most important innovative process: Adapt a technology used by firm?
The most important innovative process: Adapt a technology used by firm?
The most important innovative process: Adapt a technology used by firm?
The most important innovative process: Adapt a technology used by firm?
Does the most important innovative process
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1
Yes
2
No
Sysmiss
The most important innovative process: Introduce a new technology or method?
The most important innovative process: Introduce a new technology or method?
The most important innovative process: Introduce a new technology or method?
The most important innovative process: Introduce a new technology or method?
The most important innovative process: Introduce a new technology or method?
Does the most important innovative process
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1
Yes
2
No
Sysmiss
The most important innovative process: Use efficient tech. already used by firm
The most important innovative process: Use efficient tech. already used by firm
The most important innovative process: Use efficient tech. already used by firm
The most important innovative process: Use efficient tech. already used by firm
The most important innovative process: Use efficient tech. already used by firm
Does the most important innovative process:
Use a more efficient technology or method already used by this establishment
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1
Yes
2
No
Sysmiss
Most imp. inno. process associated with an inno.product introduced by firm?
Most imp. inno. process associated with an inno.product introduced by firm?
Most imp. inno. process associated with an inno.product introduced by firm?
Most imp. inno. process associated with an inno.product introduced by firm?
Most imp. inno. process associated with an inno.product introduced by firm?
Is the most important innovative process associated with an innovative product or service introduced by this establishment?
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1
Yes
2
No
Sysmiss
Introduced the most imp. inno. pro.: To increase quality of products/services
Introduced the most imp. inno. pro.: To increase quality of products/services
Introduced the most imp. inno. pro.: To increase quality of products/services
Introduced the most imp. inno. pro.: To increase quality of products/services
Introduced the most imp. inno. pro.: To increase quality of products/services
Do any of the following describe why this establishment introduced the most important innovative process?
To increase the quality of products or services
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1
Yes
2
No
Sysmiss
Introduced the most imp. inno. pro.: To increase total prod./amount of services
Introduced the most imp. inno. pro.: To increase total prod./amount of services
Introduced the most imp. inno. pro.: To increase total prod./amount of services
Introduced the most imp. inno. pro.: To increase total prod./amount of services
Introduced the most imp. inno. pro.: To increase total prod./amount of services
Do any of the following describe why this establishment introduced the most important innovative process?
To increase the total production or amount of services offered
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1
Yes
2
No
Sysmiss
Introduced the most imp. inno. pro.: To increase flexibility of prod./service
Introduced the most imp. inno. pro.: To increase flexibility of prod./service
Introduced the most imp. inno. pro.: To increase flexibility of prod./service
Introduced the most imp. inno. pro.: To increase flexibility of prod./service
Introduced the most imp. inno. pro.: To increase flexibility of prod./service
Do any of the following describe why this establishment introduced the most important innovative process?
To increase the flexibility of production or offering service
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1
Yes
2
No
Sysmiss
Introduced the most imp. inno. pro.: To increase speed of production/ service
Introduced the most imp. inno. pro.: To increase speed of production/ service
Introduced the most imp. inno. pro.: To increase speed of production/ service
Introduced the most imp. inno. pro.: To increase speed of production/ service
Introduced the most imp. inno. pro.: To increase speed of production/ service
Do any of the following describe why this establishment introduced the most important innovative process?
To increase the speed of production or offering service
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1
Yes
2
No
Sysmiss
Introduced the most imp. inno. pro.: To increase speed of delivery to customer
Introduced the most imp. inno. pro.: To increase speed of delivery to customer
Introduced the most imp. inno. pro.: To increase speed of delivery to customer
Introduced the most imp. inno. pro.: To increase speed of delivery to customer
Introduced the most imp. inno. pro.: To increase speed of delivery to customer
Do any of the following describe why this establishment introduced the most important innovative process?
To increase the speed of delivery to the customer
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1
Yes
2
No
Sysmiss
Introduced the most imp. inno. pro.: To decrease the cost of production/service
Introduced the most imp. inno. pro.: To decrease the cost of production/service
Introduced the most imp. inno. pro.: To decrease the cost of production/service
Introduced the most imp. inno. pro.: To decrease the cost of production/service
Introduced the most imp. inno. pro.: To decrease the cost of production/service
Do any of the following describe why this establishment introduced the most important innovative process?
To decrease the cost of production or offering service
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1
Yes
2
No
Sysmiss
Introduced the most imp. inno. pro.: To reduce waste or errors
Introduced the most imp. inno. pro.: To reduce waste or errors
Introduced the most imp. inno. pro.: To reduce waste or errors
Introduced the most imp. inno. pro.: To reduce waste or errors
Introduced the most imp. inno. pro.: To reduce waste or errors
Do any of the following describe why this establishment introduced the most important innovative process?
To reduce waste or errors (defect rate or rejection rate )
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1
Yes
2
No
Sysmiss
Introduced the most imp. inno. pro.: To comply with regulations or standards
Introduced the most imp. inno. pro.: To comply with regulations or standards
Introduced the most imp. inno. pro.: To comply with regulations or standards
Introduced the most imp. inno. pro.: To comply with regulations or standards
Introduced the most imp. inno. pro.: To comply with regulations or standards
Do any of the following describe why this establishment introduced the most important innovative process?
To comply with regulations or standards (e.g. safety or environmental regulations)
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1
Yes
2
No
Sysmiss
When the most imp. inno. process was introduced: New to the local market
When the most imp. inno. process was introduced: New to the local market
When the most imp. inno. process was introduced: New to the local market
When the most imp. inno. process was introduced: New to the local market
When the most imp. inno. process was introduced: New to the local market
When the most important innovative process was introduced in this establishment, was it
397
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1
Yes
2
No
Sysmiss
When the most imp. inno. process was introduced: New to the national market
When the most imp. inno. process was introduced: New to the national market
When the most imp. inno. process was introduced: New to the national market
When the most imp. inno. process was introduced: New to the national market
When the most imp. inno. process was introduced: New to the national market
When the most important innovative process was introduced in this establishment, was it
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1
Yes
2
No
Sysmiss
When the most imp. inno. process was introduced: New to the international market
When the most imp. inno. process was introduced: New to the international market
When the most imp. inno. process was introduced: New to the international market
When the most imp. inno. process was introduced: New to the international market
When the most imp. inno. process was introduced: New to the international market
When the most important innovative process was introduced in this establishment, was it
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1
Yes
2
No
Sysmiss
How did firm develop the idea for this most important innovative process?
How did firm develop the idea for this most important innovative process?
How did firm develop the idea for this most important innovative process?
How did firm develop the idea for this most important innovative process?
How did firm develop the idea for this most important innovative process?
How did this establishment develop the idea for this most important innovative process?
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By adapting a product or service already sold by another firm
2
By reproducing a product or service already sold by another firm
3
This establishment originated this innovative product or service
Sysmiss
Was the most important innovative process developed entirely by firm?
Was the most important innovative process developed entirely by firm?
Was the most important innovative process developed entirely by firm?
Was the most important innovative process developed entirely by firm?
Was the most important innovative process developed entirely by firm?
Was the most important innovative process developed entirely by this establishment?
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1
Yes
2
No
Sysmiss
Was the most important innovative process developed entirely by another firm?
Was the most important innovative process developed entirely by another firm?
Was the most important innovative process developed entirely by another firm?
Was the most important innovative process developed entirely by another firm?
Was the most important innovative process developed entirely by another firm?
Was the most important innovative process developed entirely by another firm (e.g. headquarter, sister company or any other firm within your company or independent from your company)?
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1
Yes
2
No
Sysmiss
Developed in cooperation with: Domestic firms or a domestic-owned parent firm
Developed in cooperation with: Domestic firms or a domestic-owned parent firm
Developed in cooperation with: Domestic firms or a domestic-owned parent firm
Developed in cooperation with: Domestic firms or a domestic-owned parent firm
Developed in cooperation with: Domestic firms or a domestic-owned parent firm
Was the most important innovative process developed in cooperation with any of the following?
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1
Yes
2
No
Sysmiss
Developed in cooperation with: Foreign firms or a foreign-owned parent firm
Developed in cooperation with: Foreign firms or a foreign-owned parent firm
Developed in cooperation with: Foreign firms or a foreign-owned parent firm
Developed in cooperation with: Foreign firms or a foreign-owned parent firm
Developed in cooperation with: Foreign firms or a foreign-owned parent firm
Was the most important innovative process developed in cooperation with any of the following?
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1
Yes
2
No
Sysmiss
Developed in cooperation with: Domestic academic or research institutions
Developed in cooperation with: Domestic academic or research institutions
Developed in cooperation with: Domestic academic or research institutions
Developed in cooperation with: Domestic academic or research institutions
Developed in cooperation with: Domestic academic or research institutions
Was the most important innovative process developed in cooperation with any of the following?
22
518
-9
dk
1
Yes
2
No
Sysmiss
Developed in cooperation with: Foreign academic or research institutions
Developed in cooperation with: Foreign academic or research institutions
Developed in cooperation with: Foreign academic or research institutions
Developed in cooperation with: Foreign academic or research institutions
Developed in cooperation with: Foreign academic or research institutions
Was the most important innovative process developed in cooperation with any of the following?
22
518
-9
dk
1
Yes
2
No
Sysmiss
Developed in cooperation with: Private consulting company or individuals
Developed in cooperation with: Private consulting company or individuals
Developed in cooperation with: Private consulting company or individuals
Developed in cooperation with: Private consulting company or individuals
Developed in cooperation with: Private consulting company or individuals
Was the most important innovative process developed in cooperation with any of the following?
22
518
-9
dk
1
Yes
2
No
Sysmiss
Developed in cooperation with: Government
Developed in cooperation with: Government
Developed in cooperation with: Government
Developed in cooperation with: Government
Developed in cooperation with: Government
Was the most important innovative process developed in cooperation with any of the following?
22
518
-9
dk
1
Yes
2
No
Sysmiss
Employees hired specifically for developing the most imp. innovative process?
Employees hired specifically for developing the most imp. innovative process?
Employees hired specifically for developing the most imp. innovative process?
Employees hired specifically for developing the most imp. innovative process?
Employees hired specifically for developing the most imp. innovative process?
Were employees hired specifically for the purpose of developing the most important innovative process?
395
145
-9
dk
1
Yes
2
No
Sysmiss
With introduction of innovative processes: The number of skilled workers?
With introduction of innovative processes: The number of skilled workers?
With introduction of innovative processes: The number of skilled workers?
With introduction of innovative processes: The number of skilled workers?
With introduction of innovative processes: The number of skilled workers?
From fiscal year 2010 thru 2012, as a consequence of introducing any innovative processes, did the number of skilled workers employed by the establishment increase, decrease or remain the same?
395
145
-9
dk
-7
na
1
Yes
2
No
3
Sysmiss
With introduction of innovative processes: The number of unskilled workers?
With introduction of innovative processes: The number of unskilled workers?
With introduction of innovative processes: The number of unskilled workers?
With introduction of innovative processes: The number of unskilled workers?
With introduction of innovative processes: The number of unskilled workers?
From fiscal year 2010 thru 2012, as a consequence of introducing any innovative processes, did the number of unskilled workers employed by the establishment increase, decrease or remain the same?
395
145
-9
dk
-7
na
1
Increased
2
Decreased
3
Remain the same
Sysmiss
Number of employees reporting directly to Top Manager in fiscal year 2012
Number of employees reporting directly to Top Manager in fiscal year 2012
Number of employees reporting directly to Top Manager in fiscal year 2012
Number of employees reporting directly to Top Manager in fiscal year 2012
Number of employees reporting directly to Top Manager in fiscal year 2012
I would now like to ask you some questions related to innovation in organization or management. Please note that these changes in organization or management do not necessarily need to be related to other innovations, such as product or process innovations.
All questions are about the situation in fiscal years 2010 and 2012.
In fiscal year 2012, how many employees reported directly to the Top Manager of this establishment? (An employee who reports directly implies the employee meets with the Top Manager on a regular basis (middle manager)).
185
355
-9
dk
1
2
3
4
5
6
7
8
9
10
12
13
14
15
18
20
21
22
23
24
25
32
43
45
174
Sysmiss
Number of employees reporting directly to Top Manager in fiscal year 2010
Number of employees reporting directly to Top Manager in fiscal year 2010
Number of employees reporting directly to Top Manager in fiscal year 2010
Number of employees reporting directly to Top Manager in fiscal year 2010
Number of employees reporting directly to Top Manager in fiscal year 2010
In fiscal year 2010, how many employees reported directly to the Top Manager of this establishment?
185
355
-9
dk
-7
na
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
18
20
21
22
23
25
35
50
152
Sysmiss
Number of layers of direct reporting in fiscal year 2012
Number of layers of direct reporting in fiscal year 2012
Number of layers of direct reporting in fiscal year 2012
Number of layers of direct reporting in fiscal year 2012
Number of layers of direct reporting in fiscal year 2012
In fiscal year 2012, how many layers of direct reporting were there in this establishment from the Top Manager down to the lowest-level of employee?
185
355
-9
dk
-7
na
1
2
3
4
5
6
11
12
20
Sysmiss
Number of layers of direct reporting in fiscal year 2010
Number of layers of direct reporting in fiscal year 2010
Number of layers of direct reporting in fiscal year 2010
Number of layers of direct reporting in fiscal year 2010
Number of layers of direct reporting in fiscal year 2010
In fiscal year 2010, how many layers of direct reporting were there in this establishment from the Top Manager down to the lowest-level of employee?
185
355
-9
dk
-7
1
2
3
4
5
6
9
17
Sysmiss
Changes in its structure: Create a new unit or department
Changes in its structure: Create a new unit or department
Changes in its structure: Create a new unit or department
Changes in its structure: Create a new unit or department
Changes in its structure: Create a new unit or department
From fiscal year 2010 thru 2012, did the establishment make any changes in its organizational structure in any of the following ways:
185
355
-9
dk
-7
na
1
Yes
2
No
Sysmiss
Changes in its structure: Dissolve any units or department
Changes in its structure: Dissolve any units or department
Changes in its structure: Dissolve any units or department
Changes in its structure: Dissolve any units or department
Changes in its structure: Dissolve any units or department
From fiscal year 2010 thru 2012, did the establishment make any changes in its organizational structure in any of the following ways:
185
355
-9
dk
-7
na
1
Yes
2
No
Sysmiss
Changes in its structure: Merge any units or department
Changes in its structure: Merge any units or department
Changes in its structure: Merge any units or department
Changes in its structure: Merge any units or department
Changes in its structure: Merge any units or department
From fiscal year 2010 thru 2012, did the establishment make any changes in its organizational structure in any of the following ways:
185
355
-9
dk
-7
na
1
Yes
2
No
Sysmiss
Contracted other firms to perform any activities previously done in-house?
Contracted other firms to perform any activities previously done in-house?
Contracted other firms to perform any activities previously done in-house?
Contracted other firms to perform any activities previously done in-house?
Contracted other firms to perform any activities previously done in-house?
From fiscal year 2010 thru 2012, did this establishment contract other firms to perform any activities previously done in-house (outsourcing)?
185
355
-9
dk
1
Yes
2
No
Sysmiss
Started doing in-house any activities previously contracted to other firms?
Started doing in-house any activities previously contracted to other firms?
Started doing in-house any activities previously contracted to other firms?
Started doing in-house any activities previously contracted to other firms?
Started doing in-house any activities previously contracted to other firms?
From fiscal year 2010 thru 2012, did this establishment start doing in-house any activities previously contracted to other firms (insourcing)?
185
355
-9
dk
1
Yes
2
No
Sysmiss
Introduce any change in the method of hiring employees?
Introduce any change in the method of hiring employees?
Introduce any change in the method of hiring employees?
Introduce any change in the method of hiring employees?
Introduce any change in the method of hiring employees?
From fiscal year 2010 thru 2012, did this establishment introduce any change in the method of hiring employees, excluding managerial and supervisory staff?
185
355
-9
dk
1
Yes
2
No
Sysmiss
Introduce any change in the method of hiring managerial and supervisory staff?
Introduce any change in the method of hiring managerial and supervisory staff?
Introduce any change in the method of hiring managerial and supervisory staff?
Introduce any change in the method of hiring managerial and supervisory staff?
Introduce any change in the method of hiring managerial and supervisory staff?
From fiscal year 2010 thru 2012, did this establishment introduce any change in the method of hiring managerial and supervisory staff?
185
355
-9
dk
1
Yes
2
No
Sysmiss
Manager(s) learn about management practices from: Suppliers or customers
Manager(s) learn about management practices from: Suppliers or customers
Manager(s) learn about management practices from: Suppliers or customers
Manager(s) learn about management practices from: Suppliers or customers
Manager(s) learn about management practices from: Suppliers or customers
From fiscal year 2010 thru 2012, did the manager(s) at this establishment learn about management practices from
185
355
-9
dk
1
Yes
2
No
Sysmiss
Manager(s) learn about management practices from: Trade associations or workshop
Manager(s) learn about management practices from: Trade associations or workshop
Manager(s) learn about management practices from: Trade associations or workshop
Manager(s) learn about management practices from: Trade associations or workshop
Manager(s) learn about management practices from: Trade associations or workshop
From fiscal year 2010 thru 2012, did the manager(s) at this establishment learn about management practices from
185
355
-9
dk
1
Yes
2
No
Sysmiss
Manager(s) learn about management practices from: New employees
Manager(s) learn about management practices from: New employees
Manager(s) learn about management practices from: New employees
Manager(s) learn about management practices from: New employees
Manager(s) learn about management practices from: New employees
From fiscal year 2010 thru 2012, did the manager(s) at this establishment learn about management practices from
185
355
-9
dk
1
Yes
2
No
Sysmiss
Manager(s) learn about management practices from: Competitors
Manager(s) learn about management practices from: Competitors
Manager(s) learn about management practices from: Competitors
Manager(s) learn about management practices from: Competitors
Manager(s) learn about management practices from: Competitors
From fiscal year 2010 thru 2012, did the manager(s) at this establishment learn about management practices from
185
355
-9
dk
1
Yes
2
No
Sysmiss
Manager(s) learn about management practices from: Consultants
Manager(s) learn about management practices from: Consultants
Manager(s) learn about management practices from: Consultants
Manager(s) learn about management practices from: Consultants
Manager(s) learn about management practices from: Consultants
From fiscal year 2010 thru 2012, did the manager(s) at this establishment learn about management practices from
185
355
-9
dk
1
Yes
2
No
Sysmiss
Year 2012: Best describes when a problem arose in the production process
Year 2012: Best describes when a problem arose in the production process
Year 2012: Best describes when a problem arose in the production process
Year 2012: Best describes when a problem arose in the production process
Year 2012: Best describes when a problem arose in the production process
The next questions are about changes in management practices
In fiscal year 2012 what best describes what happened at this establishment when a problem arose in the production process, such as a quality defect or machinery or equipment break-downs?
185
355
-9
dk
1
Problem was fixed but no further actions were taken
2
Problem was fixed and actions were taken in order to ensure that it didn't happen again
3
No action was taken
4
There were no production process problems
Sysmiss
Year 2010: Best describes when a problem arose in the production process
Year 2010: Best describes when a problem arose in the production process
Year 2010: Best describes when a problem arose in the production process
Year 2010: Best describes when a problem arose in the production process
Year 2010: Best describes when a problem arose in the production process
In fiscal year 2010 what best describes what happened at this establishment when a problem arose in the production process, such as a quality defect or machinery or equipment break-downs?
185
355
-9
dk
-7
1
Problem was fixed but no further actions were taken
2
Problem was fixed and actions were taken in order to ensure that it didn't happen again
3
No action was taken
4
There were no production process problems
Sysmiss
Year 2012, were key performance indicators monitored at firm?
Year 2012, were key performance indicators monitored at firm?
Year 2012, were key performance indicators monitored at firm?
Year 2012, were key performance indicators monitored at firm?
Year 2012, were key performance indicators monitored at firm?
In fiscal year 2012, were key performance indicators monitored at this establishment? Examples of performance indicators are metrics on production, cost, waste, quality, inventory, energy, absenteeism and on-time delivery.
185
355
-9
dk
1
Yes
2
No
Sysmiss
Year 2012, how many key performance indicators were monitored at firm?
Year 2012, how many key performance indicators were monitored at firm?
Year 2012, how many key performance indicators were monitored at firm?
Year 2012, how many key performance indicators were monitored at firm?
Year 2012, how many key performance indicators were monitored at firm?
In fiscal year 2012, how many key performance indicators were monitored at this establishment?
117
423
-9
dk
1
1-2 key performance indicators
2
3-9 performance indicators
3
10 or more performance indicators
Sysmiss
Year 2012, how frequently key performance indicators were reviewed by managers?
Year 2012, how frequently key performance indicators were reviewed by managers?
Year 2012, how frequently key performance indicators were reviewed by managers?
Year 2012, how frequently key performance indicators were reviewed by managers?
Year 2012, how frequently key performance indicators were reviewed by managers?
In fiscal year 2012, how frequently were the key performance indicators reviewed by managers at this establishment?
117
423
-9
dk
1
Yearly
2
Semiannually or Quarterly
3
Monthly
4
Weekly or more frequently
5
Never
Sysmiss
Year 2010, were key performance indicators monitored at firm?
Year 2010, were key performance indicators monitored at firm?
Year 2010, were key performance indicators monitored at firm?
Year 2010, were key performance indicators monitored at firm?
Year 2010, were key performance indicators monitored at firm?
In fiscal year 2010, were key performance indicators monitored at this establishment?
185
355
-9
dk
-7
na
1
Yes
2
No
Sysmiss
Year 2010, how many key performance indicators were monitored at firm?
Year 2010, how many key performance indicators were monitored at firm?
Year 2010, how many key performance indicators were monitored at firm?
Year 2010, how many key performance indicators were monitored at firm?
Year 2010, how many key performance indicators were monitored at firm?
In fiscal year 2010, how many key performance indicators were monitored at this establishment?
104
436
-9
dk
1
1-2 key performance indicators
2
3-9 performance indicators
3
10 or more performance indicators
Sysmiss
Year 2010, how frequently key performance indicators were reviewed by managers?
Year 2010, how frequently key performance indicators were reviewed by managers?
Year 2010, how frequently key performance indicators were reviewed by managers?
Year 2010, how frequently key performance indicators were reviewed by managers?
Year 2010, how frequently key performance indicators were reviewed by managers?
In fiscal year 2010, how frequently were the key performance indicators reviewed by managers at this establishment?
104
436
-9
dk
1
Yearly
2
Semiannually or Quarterly
3
Monthly
4
Weekly or more frequently
5
Never
Sysmiss
Year 2012, best describes the time frame of production/sales targets at firm?
Year 2012, best describes the time frame of production/sales targets at firm?
Year 2012, best describes the time frame of production/sales targets at firm?
Year 2012, best describes the time frame of production/sales targets at firm?
Year 2012, best describes the time frame of production/sales targets at firm?
In fiscal year 2012, what best describes the time frame of production/sales targets at this establishment? (Production targets may include desired amounts of production, quality, efficiency, waste reduction, and on-time delivery).
185
355
-9
dk
1
Main focus was on short-term
2
Main focus was on long-term
3
Combination of short-term and long-term
4
No production target
Sysmiss
Year 2012, did firm have any performance bonus for employees or managers?
Year 2012, did firm have any performance bonus for employees or managers?
Year 2012, did firm have any performance bonus for employees or managers?
Year 2012, did firm have any performance bonus for employees or managers?
Year 2012, did firm have any performance bonus for employees or managers?
In fiscal year 2012, did this establishment have any performance bonus for employees or managers?
185
355
-9
dk
1
Yes
2
No
Sysmiss
What were these performance bonuses usually based on?
What were these performance bonuses usually based on?
What were these performance bonuses usually based on?
What were these performance bonuses usually based on?
What were these performance bonuses usually based on?
What were these performance bonuses usually based on?
100
440
-9
dk
1
Production targets
2
Criteria other than production targets
Sysmiss
Year 2010, best describes the time frame of production/sales targets at firm?
Year 2010, best describes the time frame of production/sales targets at firm?
Year 2010, best describes the time frame of production/sales targets at firm?
Year 2010, best describes the time frame of production/sales targets at firm?
Year 2010, best describes the time frame of production/sales targets at firm?
In fiscal year 2010, what best describes the time frame of production/sales targets at this establishment?
185
355
-9
dk
-7
1
Main focus was on short-term
2
Main focus was on long-term
3
Combination of short-term and long-term
4
No production target
Sysmiss
Year 2010, had any performance bonus for employees or managers?
Year 2010, had any performance bonus for employees or managers?
Year 2010, had any performance bonus for employees or managers?
Year 2010, had any performance bonus for employees or managers?
Year 2010, had any performance bonus for employees or managers?
In fiscal year 2010, did this establishment have any performance bonus for employees or managers?
185
355
-9
dk
-7
1
Yes
2
No
Sysmiss
What were these performance bonuses usually based on?
What were these performance bonuses usually based on?
What were these performance bonuses usually based on?
What were these performance bonuses usually based on?
What were these performance bonuses usually based on?
What were these performance bonuses usually based on?
91
449
-9
dk
1
Production targets
2
Criteria other than production targets
Sysmiss
Introduced/Significantly changed: Packaging
Introduced/Significantly changed: Packaging
Introduced/Significantly changed: Packaging
Introduced/Significantly changed: Packaging
Introduced/Significantly changed: Packaging
I would now like to ask some questions related to any innovative marketing methods.
From fiscal year 2010 thru 2012, did this establishment introduce or significantly change any of the following?
540
-9
dk
-7
na
1
Yes
2
No
Introduced/Significantly changed: Branding, logo, name, or trademark
Introduced/Significantly changed: Branding, logo, name, or trademark
Introduced/Significantly changed: Branding, logo, name, or trademark
Introduced/Significantly changed: Branding, logo, name, or trademark
Introduced/Significantly changed: Branding, logo, name, or trademark
From fiscal year 2010 thru 2012, did this establishment introduce or significantly change any of the following?
540
-9
dk
-7
na
1
Yes
2
No
Introduced/Significantly changed: Products’ appearance
Introduced/Significantly changed: Products’ appearance
Introduced/Significantly changed: Products’ appearance
Introduced/Significantly changed: Products’ appearance
Introduced/Significantly changed: Products’ appearance
From fiscal year 2010 thru 2012, did this establishment introduce or significantly change any of the following?
540
-9
dk
-7
na
1
Yes
2
No
Introduced/Significantly changed: Advertising methods
Introduced/Significantly changed: Advertising methods
Introduced/Significantly changed: Advertising methods
Introduced/Significantly changed: Advertising methods
Introduced/Significantly changed: Advertising methods
From fiscal year 2010 thru 2012, did this establishment introduce or significantly change any of the following?
540
-9
dk
-7
na
1
Yes
2
No
Introduced/Significantly changed: Promotion of the product or service
Introduced/Significantly changed: Promotion of the product or service
Introduced/Significantly changed: Promotion of the product or service
Introduced/Significantly changed: Promotion of the product or service
Introduced/Significantly changed: Promotion of the product or service
From fiscal year 2010 thru 2012, did this establishment introduce or significantly change any of the following?
540
-9
dk
-7
na
1
Yes
2
No
Introduced/Significantly changed: Sales channels or sales points
Introduced/Significantly changed: Sales channels or sales points
Introduced/Significantly changed: Sales channels or sales points
Introduced/Significantly changed: Sales channels or sales points
Introduced/Significantly changed: Sales channels or sales points
From fiscal year 2010 thru 2012, did this establishment introduce or significantly change any of the following?
540
-9
dk
-7
na
1
Yes
2
No
Introduced/Significantly changed: Discount schemes
Introduced/Significantly changed: Discount schemes
Introduced/Significantly changed: Discount schemes
Introduced/Significantly changed: Discount schemes
Introduced/Significantly changed: Discount schemes
From fiscal year 2010 thru 2012, did this establishment introduce or significantly change any of the following?
540
-9
dk
-7
na
1
Yes
2
No
Introduced/Significantly changed: Pricing strategies, excluding discount schemes
Introduced/Significantly changed: Pricing strategies, excluding discount schemes
Introduced/Significantly changed: Pricing strategies, excluding discount schemes
Introduced/Significantly changed: Pricing strategies, excluding discount schemes
Introduced/Significantly changed: Pricing strategies, excluding discount schemes
From fiscal year 2010 thru 2012, did this establishment introduce or significantly change any of the following?
540
-9
dk
-7
na
1
Yes
2
No
Introduced/Significantly changed: Payment schemes
Introduced/Significantly changed: Payment schemes
Introduced/Significantly changed: Payment schemes
Introduced/Significantly changed: Payment schemes
Introduced/Significantly changed: Payment schemes
From fiscal year 2010 thru 2012, did this establishment introduce or significantly change any of the following?
540
-9
dk
-7
na
1
Yes
2
No
Introduced/Significantly changed: Customer loyalty rewards
Introduced/Significantly changed: Customer loyalty rewards
Introduced/Significantly changed: Customer loyalty rewards
Introduced/Significantly changed: Customer loyalty rewards
Introduced/Significantly changed: Customer loyalty rewards
From fiscal year 2010 thru 2012, did this establishment introduce or significantly change any of the following?
540
-9
dk
-7
1
Yes
2
No
Used services of a marketing firm/ consumer research firm/ advertising firm?
Used services of a marketing firm/ consumer research firm/ advertising firm?
Used services of a marketing firm/ consumer research firm/ advertising firm?
Used services of a marketing firm/ consumer research firm/ advertising firm?
Used services of a marketing firm/ consumer research firm/ advertising firm?
From fiscal year 2010 thru 2012, did this establishment use the services of a marketing firm, consumer research firm, or advertising firm?
540
-9
dk
1
Yes
2
No
Total cost serv. of a marketing firm/ consumer research firm/ advertising firm
Total cost serv. of a marketing firm/ consumer research firm/ advertising firm
Total cost serv. of a marketing firm/ consumer research firm/ advertising firm
Total cost serv. of a marketing firm/ consumer research firm/ advertising firm
Total cost serv. of a marketing firm/ consumer research firm/ advertising firm
From fiscal year 2010 thru 2012, how much did this establishment pay in total for those services?
98
442
-9
dk
None
1
2
62000
150000
200000
300000
350000
800000
850000
872000
900000
1000000
1400000
1500000
2000000
2500000
3000000
4000000
4400000
4464000
4500000
5000000
5425000
8160000
10000000
11000000
12000000
15000000
16000000
20000000
23000000
24000000
25000000
29641234
30000000
35000000
36000000
50000000
60000000
80000000
100000000
115000000
120000000
180000000
250000000
274800000
290000000
300000000
350000000
Sysmiss
Did firm conduct internal R&D?
Did firm conduct internal R&D?
Did firm conduct internal R&D?
Did firm conduct internal R&D?
Did firm conduct internal R&D?
Now, I would like to ask you a few questions about activities associated with the development of innovation.
From fiscal year 2010 thru 2012 did this establishment conduct internal R&D? (Internal R&D is defined as creative work undertaken to increase knowledge for developing innovative products and processes.)
540
-9
dk
1
Yes
2
No
Total cost of internal R&D
Total cost of internal R&D
Total cost of internal R&D
Total cost of internal R&D
Total cost of internal R&D
How much did this establishment spend in total from fiscal year 2010 thru 2012 on internal R&D?
102
438
-9
dk
None
9
200000
300000
360000
500000
700000
900000
1000000
1500000
2000000
3000000
3800000
5000000
6000000
8000000
9000000
10000000
11000000
15000000
18000000
20000000
24000000
25000000
30000000
40000000
50000000
70000000
72000000
73000000
80000000
110000000
180000000
300000000
400000000
424000000
Sysmiss
Did firm conduct external R&D?
Did firm conduct external R&D?
Did firm conduct external R&D?
Did firm conduct external R&D?
Did firm conduct external R&D?
From fiscal year 2010 thru 2012 did this establishment conduct external R&D? (External R&D is defined as creative work, undertaken by other enterprises, public or private research organizations, which was paid for by this establishment.)
540
-9
dk
1
Yes
2
No
Total cost of external R&D
Total cost of external R&D
Total cost of external R&D
Total cost of external R&D
Total cost of external R&D
How much did this establishment spend in total from fiscal year 2010 thru 2012 on external R&D?
47
493
-9
dk
None
200000
210000
300000
500000
1000000
1700000
2000000
2500000
3000000
5000000
7000000
8000000
9000000
10000000
12000000
14000000
15000000
18000000
20000000
30000000
80000000
120000000
Sysmiss
Provided formal training to employees for innovative products/ services?
Provided formal training to employees for innovative products/ services?
Provided formal training to employees for innovative products/ services?
Provided formal training to employees for innovative products/ services?
Provided formal training to employees for innovative products/ services?
From fiscal year 2010 thru 2012 did this establishment provide formal training to any of its employees specifically for the development and/or introduction of innovative products or services and processes?
540
-9
dk
1
Yes
2
No
Total cost of formal training for employees
Total cost of formal training for employees
Total cost of formal training for employees
Total cost of formal training for employees
Total cost of formal training for employees
How much did this establishment spend in total from fiscal year 2010 thru 2012 on that formal training?
128
412
-9
dk
None
100000
192000
200000
480000
700000
1000000
1500000
2000000
2600000
3000000
3600000
4000000
5000000
7000000
7500000
9000000
10000000
11700000
12000000
12050000
13000000
15000000
18000000
22210000
25000000
40000000
45000000
50000000
60000000
65000000
90000000
150000000
180000000
300000000
Sysmiss
Purchased new equip./ machinery/ software for innovative products/ services?
Purchased new equip./ machinery/ software for innovative products/ services?
Purchased new equip./ machinery/ software for innovative products/ services?
Purchased new equip./ machinery/ software for innovative products/ services?
Purchased new equip./ machinery/ software for innovative products/ services?
From fiscal year 2010 thru 2012 did this establishment purchase new equipment, machinery, or software to develop or produce any innovative products or services and processes?
540
-9
dk
1
Yes
2
No
Total cost of new equipment, machinery, or software
Total cost of new equipment, machinery, or software
Total cost of new equipment, machinery, or software
Total cost of new equipment, machinery, or software
Total cost of new equipment, machinery, or software
How much did this establishment spend in total from fiscal year 2010 thru 2012 on the purchase of that new equipment, machinery, or software?
216
324
-9
dk
None
63000
350000
500000
510000
782000
900000
1000000
1400000
1500000
1800000
2000000
2500000
3000000
3800000
4500000
4900000
5000000
5177080
5500000
5800000
6000000
6500000
7000000
8000000
8500000
9000000
10000000
10500000
12000000
15000000
16000000
18000000
18500000
19000000
20000000
22000000
24295000
25000000
30000000
34000000
35000000
40000000
45000000
48000000
48500000
50000000
60000000
65125000
68122000
70000000
75000000
87000000
98000000
100000000
120000000
132500000
134000000
150000000
180000000
190000000
195000000
220000000
240000000
250000000
300000000
390000000
480000000
500000000
600000000
700000000
720000000
800000000
810000000
1200000000
1300000000
1700000000
2733000000
8000000000
25000000000
Sysmiss
Purchased/Licensed any patented or non-patented inventions?
Purchased/Licensed any patented or non-patented inventions?
Purchased/Licensed any patented or non-patented inventions?
Purchased/Licensed any patented or non-patented inventions?
Purchased/Licensed any patented or non-patented inventions?
From fiscal year 2010 thru 2012 did this establishment purchase or license any patented or non-patented inventions, or other types of knowledge for the development of innovative products or services and processes?
540
-9
dk
1
Yes
2
No
Total cost of inventions or other types of knowledge
Total cost of inventions or other types of knowledge
Total cost of inventions or other types of knowledge
Total cost of inventions or other types of knowledge
Total cost of inventions or other types of knowledge
How much did this establishment spend in total from fiscal year 2010 thru 2012 on any patented or non-patented inventions, or other types of knowledge?
27
513
-9
dk
None
2
200000
600000
1000000
2000000
5000000
9500000
12000000
28000000
30000000
70000000
300000000
Sysmiss
Did firm fund its innovation activities from: Own funds
Did firm fund its innovation activities from: Own funds
Did firm fund its innovation activities from: Own funds
Did firm fund its innovation activities from: Own funds
Did firm fund its innovation activities from: Own funds
From fiscal year 2010 thru 2012, did this establishment fund its innovation activities from any of the following sources:
540
-9
dk
-7
na
1
Yes
2
No
Did firm fund its innovation activities from: Private or state-owned banks
Did firm fund its innovation activities from: Private or state-owned banks
Did firm fund its innovation activities from: Private or state-owned banks
Did firm fund its innovation activities from: Private or state-owned banks
Did firm fund its innovation activities from: Private or state-owned banks
From fiscal year 2010 thru 2012, did this establishment fund its innovation activities from any of the following sources:
540
-9
dk
-7
na
1
Yes
2
No
Did firm fund its innovation activities from: Government agencies/departments
Did firm fund its innovation activities from: Government agencies/departments
Did firm fund its innovation activities from: Government agencies/departments
Did firm fund its innovation activities from: Government agencies/departments
Did firm fund its innovation activities from: Government agencies/departments
From fiscal year 2010 thru 2012, did this establishment fund its innovation activities from any of the following sources:
540
-9
dk
-7
na
1
Yes
2
No
Did firm fund its innovation activities from: NGOs/ international organizations
Did firm fund its innovation activities from: NGOs/ international organizations
Did firm fund its innovation activities from: NGOs/ international organizations
Did firm fund its innovation activities from: NGOs/ international organizations
Did firm fund its innovation activities from: NGOs/ international organizations
From fiscal year 2010 thru 2012, did this establishment fund its innovation activities from any of the following sources:
540
-9
dk
-7
1
Yes
2
No
Did firm fund its innovation activities from: Other
Did firm fund its innovation activities from: Other
Did firm fund its innovation activities from: Other
Did firm fund its innovation activities from: Other
Did firm fund its innovation activities from: Other
From fiscal year 2010 thru 2012, did this establishment fund its innovation activities from any of the following sources:
540
-9
dk
-7
na
1
Yes
2
No
Received non-financial support from the government for inno.-rel. activities?
Received non-financial support from the government for inno.-rel. activities?
Received non-financial support from the government for inno.-rel. activities?
Received non-financial support from the government for inno.-rel. activities?
Received non-financial support from the government for inno.-rel. activities?
Between fiscal years 2010 and 2012, did this establishment receive any non-financial support from the government for innovation-related activities? (This includes training in the use of innovation equipment, assistance in research and product development, and assistance and training for marketing innovations)
540
-9
dk
1
Yes
2
No
Most important source of information
Most important source of information
Most important source of information
Most important source of information
Most important source of information
Thinking about innovation, which of the following is the most important source of information or ideas for any innovation activity for this establishment?
540
-9
dk
1
In-house R&D and personne
2
Recent hires from other firms
3
Knowledge from parent or another firm
4
Suppliers
5
Consultancy firms
6
Business associations and conferences/exhibits
7
Professional journals and trade publications
8
Products or services available in the market
9
Government ministries or programs
10
Universities and research institutes
11
Internet
12
Customer feedback
Did firm: Apply for a patent concerning a product innovation
Did firm: Apply for a patent concerning a product innovation
Did firm: Apply for a patent concerning a product innovation
Did firm: Apply for a patent concerning a product innovation
Did firm: Apply for a patent concerning a product innovation
From fiscal year 2010 thru 2012, did this establishment:
540
-9
dk
1
Yes
2
No
Did firm: Apply for a patent concerning a process innovation
Did firm: Apply for a patent concerning a process innovation
Did firm: Apply for a patent concerning a process innovation
Did firm: Apply for a patent concerning a process innovation
Did firm: Apply for a patent concerning a process innovation
From fiscal year 2010 thru 2012, did this establishment:
540
-9
dk
1
Yes
2
No
Did firm: Apply for a utility model
Did firm: Apply for a utility model
Did firm: Apply for a utility model
Did firm: Apply for a utility model
Did firm: Apply for a utility model
From fiscal year 2010 thru 2012, did this establishment:
540
-9
dk
1
Yes
2
No
Did firm: Register an industrial design
Did firm: Register an industrial design
Did firm: Register an industrial design
Did firm: Register an industrial design
Did firm: Register an industrial design
From fiscal year 2010 thru 2012, did this establishment:
540
-9
dk
1
Yes
2
No
Did firm: Apply for a trademark
Did firm: Apply for a trademark
Did firm: Apply for a trademark
Did firm: Apply for a trademark
Did firm: Apply for a trademark
From fiscal year 2010 thru 2012, did this establishment:
540
-9
dk
1
Yes
2
No
Did firm: Apply for a copyright
Did firm: Apply for a copyright
Did firm: Apply for a copyright
Did firm: Apply for a copyright
Did firm: Apply for a copyright
From fiscal year 2010 thru 2012, did this establishment:
540
-9
dk
1
Yes
2
No
Percentage of employees regularly using computers
Percentage of employees regularly using computers
Percentage of employees regularly using computers
Percentage of employees regularly using computers
Percentage of employees regularly using computers
I would like to ask you some questions about the use of computers and the internet in this establishment
Currently, what percentage of this establishment's employees regularly uses computers in their jobs, including management?
540
-9
dk
1
2
3
4
5
6
7
8
10
12
14
15
17
18
20
25
26
29
30
33
35
40
45
46
50
55
58
60
65
67
70
75
80
85
90
95
98
99
100
Did firm purchase or develop in-house any software?
Did firm purchase or develop in-house any software?
Did firm purchase or develop in-house any software?
Did firm purchase or develop in-house any software?
Did firm purchase or develop in-house any software?
From fiscal year 2010 thru 2012, did this establishment purchase or develop in-house any software, which was customized to meet its needs?
367
173
-9
dk
1
Yes
2
No
Sysmiss
Did firm have any employees entirely designated for IT?
Did firm have any employees entirely designated for IT?
Did firm have any employees entirely designated for IT?
Did firm have any employees entirely designated for IT?
Did firm have any employees entirely designated for IT?
From fiscal year 2010 thru 2012, did this establishment have any employees entirely designated for IT?
367
173
-9
dk
1
Yes
2
No
Sysmiss
Did firm use the services of an external computer/software consultant?
Did firm use the services of an external computer/software consultant?
Did firm use the services of an external computer/software consultant?
Did firm use the services of an external computer/software consultant?
Did firm use the services of an external computer/software consultant?
From fiscal year 2010 thru 2012, did this establishment use the services of an external computer consultant or software consultant?
367
173
-9
dk
1
Yes
2
No
Sysmiss
Total cost of external computer or software consultants
Total cost of external computer or software consultants
Total cost of external computer or software consultants
Total cost of external computer or software consultants
Total cost of external computer or software consultants
From fiscal year 2010 thru 2012, what was the total cost of these external computer consultant or software consultant?
107
433
-9
dk
None
1
2000000
3800000
4000000
7000000
9600000
10000000
20000000
45000000
Sysmiss
Currently, does firm have an internet connection?
Currently, does firm have an internet connection?
Currently, does firm have an internet connection?
Currently, does firm have an internet connection?
Currently, does firm have an internet connection?
Currently, does this establishment have an internet connection?
540
-9
dk
1
Yes
2
No
Year the firm first obtain an internet connection
Year the firm first obtain an internet connection
Year the firm first obtain an internet connection
Year the firm first obtain an internet connection
Year the firm first obtain an internet connection
When did this establishment first obtain an internet connection?
280
260
-9
dk
1973
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Sysmiss
E-mail with clients and suppliers
E-mail with clients and suppliers
E-mail with clients and suppliers
E-mail with clients and suppliers
E-mail with clients and suppliers
Currently, does this establishment use the internet to conduct any of the following activities:
280
260
-9
dk
-7
na
1
Yes
2
No
Sysmiss
Internal communication amongst employees
Internal communication amongst employees
Internal communication amongst employees
Internal communication amongst employees
Internal communication amongst employees
Currently, does this establishment use the internet to conduct any of the following activities:
280
260
-9
dk
-7
na
1
Yes
2
No
Sysmiss
Online purchases of inputs or finished goods purchased to resell ha8c
Online purchases of inputs or finished goods purchased to resell ha8c
Online purchases of inputs or finished goods purchased to resell ha8c
Online purchases of inputs or finished goods purchased to resell ha8c
Online purchases of inputs or finished goods purchased to resell ha8c
Currently, does this establishment use the internet to conduct any of the following activities:
280
260
-9
dk
-7
na
1
Yes
2
No
Sysmiss
Online sales and order fulfillment
Online sales and order fulfillment
Online sales and order fulfillment
Online sales and order fulfillment
Online sales and order fulfillment
Currently, does this establishment use the internet to conduct any of the following activities:
280
260
-9
dk
-7
na
1
Yes
2
No
Sysmiss
Manage the inventory
Manage the inventory
Manage the inventory
Manage the inventory
Manage the inventory
Currently, does this establishment use the internet to conduct any of the following activities:
280
260
-9
dk
-7
na
1
Yes
2
No
Sysmiss
Marketing of products
Marketing of products
Marketing of products
Marketing of products
Marketing of products
Currently, does this establishment use the internet to conduct any of the following activities:
280
260
-9
dk
-7
na
1
Yes
2
No
Sysmiss
Do research and develop ideas on new products and services
Do research and develop ideas on new products and services
Do research and develop ideas on new products and services
Do research and develop ideas on new products and services
Do research and develop ideas on new products and services
Currently, does this establishment use the internet to conduct any of the following activities:
280
260
-9
dk
-7
na
1
Yes
2
No
Sysmiss
Day when the interview ends
Day when the interview ends
Day when the interview ends
Day when the interview ends
Day when the interview ends
540
1
31
Month when the interview ends
Month when the interview ends
Month when the interview ends
Month when the interview ends
Month when the interview ends
540
1
2
3
4
9
10
11
12
Year when the interview ends
Year when the interview ends
Year when the interview ends
Year when the interview ends
Year when the interview ends
540
2013
2014
Hour when the interview ends
Hour when the interview ends
Hour when the interview ends
Hour when the interview ends
Hour when the interview ends
540
8
9
10
11
12
13
14
15
16
17
18
20
Minutes when the interview ends
Minutes when the interview ends
Minutes when the interview ends
Minutes when the interview ends
Minutes when the interview ends
540
59
Main respondent: Position in the firm
Main respondent: Position in the firm
Main respondent: Position in the firm
Main respondent: Position in the firm
Main respondent: Position in the firm
540
0WNER
ACCOUNT MANAGER
ACCOUNTANT
ACCOUNTS CLERK
ACCOUNTS EXECUTIVE
ADMINISTRATION MANAGER
ADMINISTRATOR
ASSISTANT ACCOUNTANT
ASSISTANT MANAGER
Accountanat
Accountant
Adminstrater
Adminstrtive Officer
Asistant Manager
Assistant
Assistant Accountant
Assistant Accoutant
Assistant Director
Assistant Manager
Assitant Accountant
BOOKKEEPER
BRANCH MANAGER
BUSINESS DEVELOPMENT MANAGER
CHIEF ACCOUNTANT
Chief Accountant
DIRECTOR
Director
Excutive Assistant
FACTORY MANAGER
FACTORY SUPERVISOR
FIELD OPERATIONS MANAGER
FINANACE AND ADMINISTRATION MANAGER
FINANACE MANAGER
FINANCE AND ADMINISTRATION EXECUTIVE
FINANCE DIRECTOR
FINANCE MANAGER
Financial Control
GENERAL MANAGER
General Manager
HUMAN RESOURCES MANAGER
HUMANA RESOURCES AND ADMINISTRATION MANAGER
HUMANA RESOURCES MANAGER
Head of Finance
Human Capital Manager
Human Resouce Manager
Human Resource
Human Resource Manager
MANAGER
MANAGING DIRECTOR
MARKETING MANAGER
Manager
Managing Director
Marketing Manager
Marketing Officer
Mnager
OPERATIONS ASSISTANT
OPERATIONS DIRECTOR
OPERATIONS MANAGER
OPERATIONS OFFICER
OWNER
Office Manager
Operating Manager
Operation Manager
Operations Manager
Owner
PERSONNEL MANAGER
PRODUCTION MANAGER
Partner
Production Manager
Reource Manager
SALES AND MARKETING MANAGER
SALES ASSISTANT
SALES COORDINATOR
SALES MANAGER
SHOP MANAGER
SHOP SUPERVISOR
STATION MANAGER
SUPERVISOR
Sales Manager
Senior Manager
Site Manager
Stock Housing Manager
Superviser
Supervisor
Main respondent: Years with the firm
Main respondent: Years with the firm
Main respondent: Years with the firm
Main respondent: Years with the firm
Main respondent: Years with the firm
540
1
44
Main respondent: Gender
Main respondent: Gender
Main respondent: Gender
Main respondent: Gender
Main respondent: Gender
540
1
Male
2
Female
Second respondent: Position in the firm
Second respondent: Position in the firm
Second respondent: Position in the firm
Second respondent: Position in the firm
Second respondent: Position in the firm
10
ACCOUNTANT
Accountant
Assistant
Assistant Manager
COMMERCIAL MANAGER
Finance Manager
Manager
Mixer man
Sales Manager
Sales Manager
Second respondent: Years with the firm
Second respondent: Years with the firm
Second respondent: Years with the firm
Second respondent: Years with the firm
Second respondent: Years with the firm
10
530
1
2
3
5
6
7
12
Sysmiss
Second respondent: Gender
Second respondent: Gender
Second respondent: Gender
Second respondent: Gender
Second respondent: Gender
10
530
1
Male
2
Female
Sysmiss
Third respondent: Position in the firm
Third respondent: Position in the firm
Third respondent: Position in the firm
Third respondent: Position in the firm
Third respondent: Position in the firm
1
Slicer man
Third respondent: Years with the firm
Third respondent: Years with the firm
Third respondent: Years with the firm
Third respondent: Years with the firm
Third respondent: Years with the firm
1
539
3
Sysmiss
Third respondent: Gender
Third respondent: Gender
Third respondent: Gender
Third respondent: Gender
Third respondent: Gender
1
539
1
Male
2
Female
Sysmiss
Interviewer comments
Interviewer comments
Interviewer comments
Interviewer comments
Interviewer comments
540
COULD NOT DISCLOSE FIGURES
COULD NOT DISCLOSE FINANCIAL FIGURES
NO COMMENT
No Comment
No Comment.
No comment
540
Country Code
Country Code
Country Code
Country Code
Country Code
540
16
Ghana
35
Tanzania
36
Uganda
40
Zambia
94
Kenya
Region Of The Establishment
Region Of The Establishment
Region Of The Establishment
Region Of The Establishment
Region Of The Establishment
540
1
Kitwe
2
Livingstone
3
Lusaka
4
Ndola
In Last Fiscal Year, What Were This Establishment’S Total Annual Sales?
In Last Fiscal Year, What Were This Establishment’S Total Annual Sales?
In Last Fiscal Year, What Were This Establishment’S Total Annual Sales?
In Last Fiscal Year, What Were This Establishment’S Total Annual Sales?
In Last Fiscal Year, What Were This Establishment’S Total Annual Sales?
540
-9
DK
5000000
13162000
14000000
15000000
16000000
22000000
30000000
40000000
43000000
46000000
46750000
48000000
50000000
52000000
55000000
56000000
57600000
60000000
60400000
62000000
62101250
63830250
65000000
66000000
70000000
76000000
78600000
79000000
79800000
80000000
82000000
84000000
85000000
90000000
91000000
95000000
96000000
100000000
105000000
108000000
110000000
112000000
120000000
121080000
123000000
125000000
130000000
134400000
135000000
140000000
144000000
145000000
148000000
150000000
154334000
156000000
160000000
161457539
162000000
164000000
168000000
170000000
172000000
175000000
180000000
190000000
192000000
193000000
200000000
202000000
208000000
211000000
214000000
220000000
220903207
223000000
230000000
233902000
236000000
240000000
244000000
250000000
252000000
260000000
270000000
273000000
277624000
288000000
300000000
320000000
321000000
324000000
336000000
345000000
350000000
352000000
356000000
360000000
362880000
370000000
375000000
379650000
380000000
388800000
400000000
408000000
410000000
414720000
425000000
430000000
435000000
440000000
450000000
456000000
460650000
470000000
480000000
490651000
500000000
506196000
529000000
531000000
538000000
540000000
550000000
556124000
560000000
575400000
580000000
600000000
620000000
636000000
648000000
650000000
660000000
684000000
700000000
712000000
720000000
720122000
750000000
760000000
787000000
790000000
800000000
850000000
876000000
900000000
923786073
926000000
929000000
930000000
950000000
960000000
975650800
981000000
1000000000
1000300000
1004000000
1080000000
1085000000
1100000000
1139559038
1200000000
1230000000
1234076000
1272085000
1300000000
1334495100
1355455000
1358000000
1400000000
1500000000
1600000000
1604535221
1700000000
1720000000
1800000000
1840000000
1900000000
1933000000
1934000000
2000000000
2246400000
2500000000
2600000000
2711534500
2780002423
2790000000
2800000000
3000000000
3000500000
3118687667
3120000000
3200000000
3562123000
3600000000
3700000000
3710000000
3712000000
3827699355
3900000000
4000000000
4320000000
4500000000
4600000000
4750000000
4800000000
4815203000
5000000000
5060000000
5700000000
5900000000
6000000000
6290000000
6570000000
6700000000
6800000000
6870900000
7000000000
7200000000
7800000000
8500000000
9000000000
9200000000
9350000000
10000000000
10067600000
11000000000
11300000000
11500000000
12000000000
12600000000
14000000000
14100025000
14500000000
14550000000
15000000000
16000000000
18000000000
19000000000
19648292000
20446735000
21000000000
22183800000
25000000000
29000000000
30000000000
31200000000
31690000000
33000000000
36000000000
41445682600
43000000000
44000000000
46000000000
55000000000
56100000000
57000000000
60000000000
61653755301
108000000000
250000000000
400000000000
450000000000
1000000000000
What Were the Establishment Sales 3 years ago (FY 2009)
What Were the Establishment Sales 3 years ago (FY 2009)
What Were the Establishment Sales 3 years ago (FY 2009)
What Were the Establishment Sales 3 years ago (FY 2009)
What Were the Establishment Sales 3 years ago (FY 2009)
540
-9
DK
-7
If establishment was not in business three years ago
700000
1000000
1200000
1950000
3000000
4200000
5000000
7000000
8000000
8400000
9000000
10000000
10818000
11000000
12000000
14000000
15000000
18500000
19000000
20000000
20400000
24000000
25000000
28300000
28800000
29513000
30000000
32000000
33019424
36000000
37342000
38000000
38600000
39000000
40000000
41000000
42000000
43610000
44000000
45000000
46100000
46800000
48000000
50000000
56000000
60000000
61000000
65000000
66000000
68000000
70000000
75000000
80000000
90000000
94000000
95000000
95600000
96000000
98200000
100000000
100200000
100300000
108000000
110000000
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126000000
130000000
136000000
140000000
144000000
150000000
152000000
158494308
160000000
169655000
170000000
171500000
175000000
180000000
185000000
186000000
188000000
190000000
200000000
201000000
203000000
204000000
210000000
215000000
220988000
230000000
240000000
246000000
250000000
270000000
275000000
280000000
290900000
299000000
300000000
320000000
330000000
340000000
342000000
350000000
354534000
360000000
365000000
380000000
390000000
395750000
400000000
401000000
410000000
420000000
436000000
437890000
450000000
460970500
480000000
500000000
510000000
520000000
529118000
540000000
569000000
574000000
600000000
600811000
630000000
650000000
662709621
668000000
684000000
700000000
720000000
750000000
760000000
780000000
790000000
800000000
840000000
900000000
946000000
950000000
975000000
991484000
999533000
1000000000
1000063000
1006370000
1100000000
1200000000
1212153000
1300000000
1312632000
1340555000
1400000000
1418200000
1500000000
1600000000
2000000000
2100000000
2200000000
2300000000
2400000000
2430000000
2500000000
2600000000
2700000000
2710000000
2715000000
2947000000
3000000000
3110000000
3132324373
3165780728
3200000000
3215652432
3500000000
3600000000
3871232000
3980000000
4000000000
4000100000
4200000000
4500000000
4600000000
4700000000
4800000000
4952856000
5000000000
5000200000
5204000000
6000000000
6276000000
6500000000
6739200000
7000000000
8000000000
9000000000
9636570000
9900000000
10000000000
11114310884
11387799789
12000000000
14500000000
14600000000
15000000000
15120000000
15767000000
18000000000
19722369272
23000000000
24000000000
26000000000
27500000000
30000000000
35719000000
36000000000
39344200000
40000000000
45000000000
48200000000
48501661114
50000000000
95000000000
97000000000
150000000000
217700000000
300000000000
700000000000
1200000000000
Num. Permanent, Full-Time Employees At End Of Last Fiscal Year
Num. Permanent, Full-Time Employees At End Of Last Fiscal Year
Num. Permanent, Full-Time Employees At End Of Last Fiscal Year
Num. Permanent, Full-Time Employees At End Of Last Fiscal Year
Num. Permanent, Full-Time Employees At End Of Last Fiscal Year
540
-9
DK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
35
36
37
39
40
42
44
45
46
47
48
50
54
56
57
58
60
61
62
63
66
68
70
75
76
78
80
88
90
98
99
100
109
110
113
120
126
130
135
144
150
160
178
200
230
250
266
275
280
290
297
300
357
400
450
500
750
1000
Num. Permanent, Full-Time Employees At End Of 3 Fiscal Years Ago
Num. Permanent, Full-Time Employees At End Of 3 Fiscal Years Ago
Num. Permanent, Full-Time Employees At End Of 3 Fiscal Years Ago
Num. Permanent, Full-Time Employees At End Of 3 Fiscal Years Ago
Num. Permanent, Full-Time Employees At End Of 3 Fiscal Years Ago
540
-9
DK
-7
If establishment was not in business three years ago
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