SLE_2019_WE-FI_v01_M
DDI_SLE_2019_WE-FI_v01_M_WB
Development Economics Data Group
2019-11-05
Nesstar Publisher
Version 01 (November 2019)
We-Fi WeTour Women in Tourism Enterprise Survey 2019
WE-FI 2019
SLE_2019_WE-FI_v01_M
Louise Twining-Ward (World Bank - Finance, Competitiveness and Innovation Global Practice, Markets & Technology Unit)
Abhishek Saurav
Souleima Hilal
Wendy Li
Fares Khoury
© 2019 The World Bank Group
Nesstar Publisher
World Bank
TF07318
Louiset Twining-Ward
Abhishek Saurev
The World Bank We-Fi WeTour Women in Tourism Enterprise Survey was conducted in Sierra Leone and Ghana.
Edited, anonymous dataset for public distribution.
Sierra Leone
In Sierra leone, two destination areas were identified as Freetown and the Western Area.
Micro, Small and Medium Tourism and tourism-related enterprises
The universe of MSMEs in Tourism and Tourism-related sectors of Freetown and the Western Area in Sierra Leone comprises 1,067 entities identified individually in the sampling frame.
Sample survey data [ssd]
Economic Expertise & Consulting International
Face-to-face [f2f]
World Bank Team - Finance, Competitiveness and Innovation Global Practice, Markets & Technology Unit
Data entry and quality controls were implemented by the contractor then data was delivered to the World Bank. The World Bank validated data were validated for logical consistency, flagging problems that were then corrected by the implementing contractor.
The response rate was 96.6% for Sierra Leone. There are slight variations of these indicators by sub-groups of businesses.
According to sample design, it is possible to generalize survey results (at a precision of 7.5% and a confidence level of 90%) at the sector level, and the respective gender sub-groups of businesses.
Microdata Library
Twining-Ward, L, Saurav, A. and Hial S.E. (World Bank Group). (2019). Women in Tourism Enterprise Survey for Sierra Leone (WE-FI). Ref (SLE_2019_WE-FI_v01_M). Downloaded from [url] on [date].
- Public use files, accessible to all
The findings, interpretations, and conclusions expressed in this volume do not necessarily reflect the views of the Directors or Executive Directors of the respective institutions of the World Bank Group or the governments they represent. The World Bank Group does not guarantee the accuracy of the data included in this work.
final_deliverable_250_msme_sl_tourism_survey_no_confidential_var_weights_20190531.NSDstat
WE- FI Tourism Survey Data - Sierra Leone
250
545
Nesstar 200801
Tourism identification
250
0
221101001
221119010
Size of enterprise
250
0
1
2
1
Micro enterprises (less than 5 employees)
202
2
Small and Medium enterprises (5 - 99 employees)
48
Type of enterprise by gender
250
0
1. Male or patriarchal entities
128
2. Female or matriarchal entities
122
Type of enterprise by gender
0
0
Country
250
0
SIERRA LEONE
250
Country
0
0
Sampling stratification option
250
0
7
7
1
1.Manufacturing and 2.Services
0
2
1.Manufacturing, 2.Retail and 3.Other services
0
3
1.Manufacturing, 2.Hospitality and tourism and 3.Other servi
0
4
(See questionnaire)
0
5
(See questionnaire)
0
6
(See questionnaire)
0
7
Other
250
Other, specify
250
1.Manufacturing, 2.Retail non-tourism, 3.Services excluding all kind of retail activities, hospitality and tourism, 4.Retail tourism and Hospitality and tourism excluding all kind of retail activities
250
Other, specify
0
0
Other, specify
0
0
Other, specify
0
0
Sampling Stratum
250
0
4
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Manufacturing
0
2
Retail Non-tourism
0
3
Services excluding all kinds of retail activities, hospitali
0
4
Retail tourism
250
5
Hospitality and tourism excluding all kinds of retail activi
0
Supervisor callback (Y/N)
250
0
1
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
250
2
No
0
Main Interview Month (MM)
250
0
3
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
January
0
2
February
0
3
March
102
4
April
148
5
May
0
6
June
0
7
July
0
8
August
0
9
September
0
10
October
0
11
November
0
12
December
0
Main Interview Year (YYYY)
250
0
2019
2019
2019
250
Last fiscal year
250
0
2018
2018
2018
250
City / Village
250
0
Freetown/Lumely Beach
142
Western Peninsula
108
City / Village
0
0
Gender
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Male
124
2
Female
126
Are you the main decision maker?
250
0
1
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
250
2
No
0
If no, what function do you have in the firm ?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
Main decision maker
0
2
Marketing and sales
0
3
Production and operations management
0
4
Finance and accounting
0
5
Human resource
0
Is your establishment part of larger firm?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
5
2
No
245
250
0
-44
-44
-44
250
What is the current legal status of this establishment ?
250
0
2
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Shareholding company with shares trade in the stock market
0
2
Shareholding company with non-traded shares or shares traded
5
3
Sole proprietorship
212
4
Partnership (including limited liability companies)
28
5
Limited partnership
5
6
Other, specify
0
What is the current legal status of this establishment ? OTHER, SPECIFY
250
0
-44
250
What is the current legal status of this establishment ? OTHER, SPECIFY
0
0
What percentage of this firm does the largest owner or owners own?
250
0
-44
75
Private domestic individuals, companies or organizations
250
0
0
100
Private foreign individuals, companies or organizations
250
0
0
100
Government/State
250
0
0
0
0
250
Other
250
0
0
0
0
250
In what year did this establishment begin operations?
250
0
1975
2017
Is your establishment formally registered?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
195
2
No
55
If yes, what year was this establishment formally registered?
250
0
-44
2019
How would you characterize the gender composition of the owners/shareholders of this firm ?
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
All men
128
2
Predominantly men
0
3
Equally men and women
8
4
Predominantly women
10
5
All women
104
Is the largest owner/shareholder female?
250
0
-44
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
128
1
Yes
122
2
No
0
If yes, what was the main reason for her to start this business ?
250
0
-44
8
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
128
1
Husband wanted her to start
16
2
A male friend or relative wanted her to start
7
3
A female friend or relative wanted her to start
9
4
Her previous business failed
0
5
There was extra money available and she wanted to do somethi
3
6
Simply to earn more
64
7
She noted that there was a high demand for the product(s) /
16
8
Other
7
With regards to the largest female owner/shareholder: Is she related to any of the other owners of this firm?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
128
1
Yes
10
2
No
112
What percentage of ownership does she own?
250
0
-44
100
To what extent does she get involved in the management of this firm?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
128
1
Makes major strategic and financial decisions
111
2
Makes decisions in consultation with other partners
11
3
Delegates decisions to other partners
0
How many years of experience does she have working in this firm?
250
0
-44
30
How many years of experience does she have working in another firm?
250
0
-44
40
How would you characterize the gender composition of the management group of this firm?
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
All men
122
2
Predominantly men
4
3
Equally men and women
8
4
Predominantly women
1
5
All women
115
What is the gender of the top manager ?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Male
128
2
Female
122
What is the gender of the person responsible for dealing with tax inspectors / authorities ?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Male
138
2
Female
112
What is the gender of the person responsible for dealing with banks / financial institutions ?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Male
133
2
Female
117
How many years of experience working in this sector does the top manager have?
250
0
1
40
Over the last two years, did this establishment submit an application to obtain:
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
95
2
No
155
Approximately how many days did it take to obtain it from the day of the application to the day the service was received?
250
0
-44
90
Was an informal gift or payment expected or requested?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
155
1
Yes
35
2
No
60
Over the last two years, did this establishment submit an application to obtain:
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
39
2
No
211
Approximately how many days did it take to obtain it from the day of the application to the day the service was received?
250
0
-44
60
Was an informal gift or payment expected or requested?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
211
1
Yes
13
2
No
26
Over the last two years, did this establishment submit an application to obtain:
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
17
2
No
233
Approximately how many days did it take to obtain it from the day of the application to the day the service was received?
250
0
-44
20
Was an informal gift or payment expected or requested?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
233
1
Yes
6
2
No
11
Over the last two years, did this establishment submit an application to obtain:
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
20
2
No
230
Approximately how many days did it take to obtain it from the day of the application to the day the service was received?
250
0
-44
75
Was an informal gift or payment expected or requested?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
230
1
Yes
5
2
No
15
Over the last two years, did this establishment submit an application to obtain:
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
12
2
No
238
Approximately how many days did it take to obtain it from the day of the application to the day the service was received?
250
0
-44
90
Was an informal gift or payment expected or requested?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
238
1
Yes
7
2
No
5
Over the last two years, did this establishment submit an application to obtain:
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
38
2
No
212
Approximately how many days did it take to obtain it from the day of the application to the day the service was received?
250
0
-44
60
Was an informal gift or payment expected or requested?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
212
1
Yes
14
2
No
24
Over the last two years, did this establishment submit an application to obtain:
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
90
2
No
160
Approximately how many days did it take to obtain it from the day of the application to the day the service was received?
250
0
-44
90
Was an informal gift or payment expected or requested?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
160
1
Yes
24
2
No
66
Over the last fiscal year, did this establishment experience outages/interruptions for:
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
115
2
No
135
In a typical month, how many?
250
0
-44
30
How long on average (in hours)?
250
0
-44
10
Estimated losses in annual sales in %
250
0
-44
15
Estimated losses in annual sales in value
250
0
-44
-44
-44
250
Over the last fiscal year, did this establishment experience outages/interruptions for:
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
40
2
No
210
In a typical month, how many?
250
0
-44
15
How long on average (in hours)?
250
0
-44
6
Estimated losses in annual sales in %
250
0
-44
15
Estimated losses in annual sales in value
250
0
-44
-44
-44
250
Over the last fiscal year, did this establishment experience outages/interruptions for:
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
32
2
No
218
In a typical month, how many?
250
0
-44
30
How long on average (in hours)?
250
0
-44
8
Estimated losses in annual sales in %
250
0
-44
6
Estimated losses in annual sales in value
250
0
-44
-44
-44
250
Over the last fiscal year, did this establishment experience outages/interruptions for:
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
33
2
No
217
In a typical month, how many?
250
0
-44
30
How long on average (in hours)?
250
0
-44
10
Estimated losses in annual sales in %
250
0
-44
20
Estimated losses in annual sales in value
250
0
-44
-44
-44
250
Over the last year, was this establishment visited or inspected by tax officials?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
220
2
No
30
If yes, how many times was this establishment either inspected by tax officials or required to meet with them?
250
0
-44
30
In any of these inspections or meetings was a gift or informal payment expected or requested?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
30
1
Yes
43
2
No
177
IN PERCENTAGE %
250
0
0
20
0
137
1
14
2
13
3
13
4
8
5
27
6
5
8
6
9
4
10
14
12
1
15
6
20
2
IN VALUE LCU
250
0
-44
-44
-44
250
In a typical week over the last year, what percentage of total senior management?s time was spent on dealing with requirements imposed by government regulations?
250
0
0
40
To what extent would you consider compliance to environmental protection laws to be difficult ?
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No difficulty
30
1
Minor difficulty
94
2
Moderate difficulty
72
3
Major difficulty
31
4
Very severe difficulty
23
To what extent would you consider compliance to environmental protection laws to be costly ?
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No cost
22
1
Minor cost
105
2
Moderate cost
57
3
Major cost
42
4
Very severe cost
24
Fair, impartial and uncorrupted
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
46
2
Tend to agree
84
3
Tend to disagree
61
4
Strongly disagree
59
Quick
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
31
2
Tend to agree
87
3
Tend to disagree
62
4
Strongly disagree
70
Affordable
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
35
2
Tend to agree
73
3
Tend to disagree
69
4
Strongly disagree
73
Able to enforce its decision
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
85
2
Tend to agree
92
3
Tend to disagree
45
4
Strongly disagree
28
Obtaining licenses
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
Significantly less problems
32
1
Slightly less problems
63
2
No difference
99
3
Slightly more problems
38
4
Significantly more problems
18
Dealing with taxes and tax collection
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
Significantly less problems
16
1
Slightly less problems
53
2
No difference
103
3
Slightly more problems
43
4
Significantly more problems
35
Dealing with labor inspections
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
Significantly less problems
18
1
Slightly less problems
57
2
No difference
150
3
Slightly more problems
11
4
Significantly more problems
14
Dealing with courts
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
Significantly less problems
11
1
Slightly less problems
26
2
No difference
93
3
Slightly more problems
66
4
Significantly more problems
54
Dealing with the police
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
Significantly less problems
30
1
Slightly less problems
94
2
No difference
86
3
Slightly more problems
23
4
Significantly more problems
17
Obtaining credit
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
Significantly less problems
8
1
Slightly less problems
25
2
No difference
73
3
Slightly more problems
74
4
Significantly more problems
70
Getting a government contract
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
Significantly less problems
12
1
Slightly less problems
30
2
No difference
88
3
Slightly more problems
64
4
Significantly more problems
56
Men pay less in bribes than women when dealing with government officials
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
73
2
Tend to agree
55
3
Tend to disagree
53
4
Strongly disagree
69
Banks are more likely to lend to men than to women other things being equal
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
52
2
Tend to agree
82
3
Tend to disagree
71
4
Strongly disagree
45
Banks charge lower interest rates on loans to male run businesses than they do on loans for female-run businesses
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
27
2
Tend to agree
58
3
Tend to disagree
98
4
Strongly disagree
67
Men are more likely to get trade credit (supplies on credit) than women
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
37
2
Tend to agree
82
3
Tend to disagree
71
4
Strongly disagree
60
Men are more likely to get favorable treatment in the courts compared to women
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
48
2
Tend to agree
61
3
Tend to disagree
67
4
Strongly disagree
74
Customers prefer to deal with male-run businesses than female-run business
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
47
2
Tend to agree
98
3
Tend to disagree
66
4
Strongly disagree
39
Telecommunications
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
111
1
Minor obstacle
72
2
Moderate obstacle
27
3
Major obstacle
30
4
Very severe obstacle
10
Electricity
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
75
1
Minor obstacle
65
2
Moderate obstacle
33
3
Major obstacle
39
4
Very severe obstacle
38
Transportation
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
31
1
Minor obstacle
51
2
Moderate obstacle
56
3
Major obstacle
63
4
Very severe obstacle
49
Access to land for expansion / relocation
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
25
1
Minor obstacle
53
2
Moderate obstacle
62
3
Major obstacle
56
4
Very severe obstacle
54
Why is access to land for expansion / relocation an obstacle? The procurement process
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
140
1
Yes
93
2
No
17
Cost of land
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
140
1
Yes
104
2
No
6
Availability of infrastructure
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
140
1
Yes
81
2
No
29
Disputed ownership
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
140
1
Yes
69
2
No
41
Small size of land ownership
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
140
1
Yes
72
2
No
38
Government ownership of land
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
140
1
Yes
57
2
No
53
Other
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
140
1
Yes
22
2
No
88
Tax rates
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
19
1
Minor obstacle
100
2
Moderate obstacle
61
3
Major obstacle
33
4
Very severe obstacle
37
Tax administration
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
28
1
Minor obstacle
135
2
Moderate obstacle
58
3
Major obstacle
17
4
Very severe obstacle
12
Customs and trade regulations
250
0
-77
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
1
-66
Don't know
0
0
No obstacle
53
1
Minor obstacle
98
2
Moderate obstacle
48
3
Major obstacle
29
4
Very severe obstacle
21
Labor regulations
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
89
1
Minor obstacle
100
2
Moderate obstacle
50
3
Major obstacle
9
4
Very severe obstacle
2
Inadequately educated workforce
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
75
1
Minor obstacle
111
2
Moderate obstacle
40
3
Major obstacle
18
4
Very severe obstacle
6
Business licensing and permits
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
51
1
Minor obstacle
106
2
Moderate obstacle
61
3
Major obstacle
17
4
Very severe obstacle
15
Access to finance (e.g. collateral)
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
12
1
Minor obstacle
33
2
Moderate obstacle
35
3
Major obstacle
88
4
Very severe obstacle
82
Cost of finance (e.g. interest rates)
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
13
1
Minor obstacle
47
2
Moderate obstacle
79
3
Major obstacle
49
4
Very severe obstacle
62
Political environment
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
31
1
Minor obstacle
107
2
Moderate obstacle
48
3
Major obstacle
37
4
Very severe obstacle
27
Macroeconomic environment (inflation, exchange rate, interest rate)
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
13
1
Minor obstacle
79
2
Moderate obstacle
95
3
Major obstacle
11
4
Very severe obstacle
52
Corruption
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
49
1
Minor obstacle
62
2
Moderate obstacle
50
3
Major obstacle
46
4
Very severe obstacle
43
Crime, theft and disorder
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
35
1
Minor obstacle
77
2
Moderate obstacle
64
3
Major obstacle
40
4
Very severe obstacle
34
Practices of competitors in the informal sector
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No obstacle
31
1
Minor obstacle
81
2
Moderate obstacle
60
3
Major obstacle
29
4
Very severe obstacle
49
They circumvent rules and regulations
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
172
1
Yes
71
2
No
7
They face no rules of entry
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
172
1
Yes
73
2
No
5
They have larger or more flexible working hours
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
172
1
Yes
70
2
No
8
There is limited recourse against them in the face of adversity
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
172
1
Yes
69
2
No
9
Other
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
172
1
Yes
43
2
No
35
The most serious obstacle
250
0
1
17
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Telecommunications
1
2
Electricity
8
3
Transportation
13
4
Access to land for expansion / relocation
24
5
Tax rates
5
6
Tax administration
2
7
Customs and trade regulations
7
8
Labor regulations
3
9
Inadequately educated workforce
2
10
Business licensing and permits
3
11
Access to finance (e.g. collateral)
130
12
Cost of finance (e.g. interest rates)
25
13
Political environment
2
14
Macroeconomic environment (inflation, exchange rate, interes
9
15
Corruption
4
16
Crime, theft and disorder
3
17
Practices of competitors in the informal sector
9
The second most serious obstacle
250
0
1
17
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Telecommunications
3
2
Electricity
14
3
Transportation
34
4
Access to land for expansion / relocation
28
5
Tax rates
13
6
Tax administration
3
7
Customs and trade regulations
12
8
Labor regulations
5
9
Inadequately educated workforce
2
10
Business licensing and permits
4
11
Access to finance (e.g. collateral)
22
12
Cost of finance (e.g. interest rates)
32
13
Political environment
4
14
Macroeconomic environment (inflation, exchange rate, interes
22
15
Corruption
21
16
Crime, theft and disorder
16
17
Practices of competitors in the informal sector
15
The third most serious obstacle
250
0
1
17
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Telecommunications
9
2
Electricity
20
3
Transportation
21
4
Access to land for expansion / relocation
21
5
Tax rates
13
6
Tax administration
7
7
Customs and trade regulations
15
8
Labor regulations
4
9
Inadequately educated workforce
7
10
Business licensing and permits
2
11
Access to finance (e.g. collateral)
12
12
Cost of finance (e.g. interest rates)
23
13
Political environment
13
14
Macroeconomic environment (inflation, exchange rate, interes
18
15
Corruption
19
16
Crime, theft and disorder
26
17
Practices of competitors in the informal sector
20
Product (1) / Service (2)
250
0
2
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Product
0
2
Service
250
Product (1) / Service (2)
250
0
-77
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
165
-66
Don't know
0
1
Product
0
2
Service
85
Product (1) / Service (2)
250
0
-77
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
203
-66
Don't know
0
1
Product
0
2
Service
47
Percentage of total sales
250
0
20
100
Percentage of total sales
250
0
0
70
Percentage of total sales
250
0
0
68
Do you have a sales or marketing department?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
58
2
No
192
During your last fiscal year, how much did you spend on sales or marketing, in LCU
250
0
-44
-44
-44
250
During your last fiscal year, how much did you spend on sales or marketing, in percentage of sales
250
0
0
27
Does this establishment currently use mobile phones for the operations of the establishment?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
240
2
No
10
At the present time, does this establishment use e-mail to communicate with clients or suppliers?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
80
2
No
170
At the present time, does this establishment use social media?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
53
2
No
197
At the present time, does this establishment use a website?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
41
2
No
209
If yes, have you heard of user experience (UX)?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
209
1
Yes
20
2
No
21
If yes, do you manage / curate user experience on your website (UX)?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
230
1
Yes
8
2
No
12
In the last fiscal year, what percentage of your sales were paid online?
250
0
0
30
Did you dedicate efforts to any of the following?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
87
2
No
163
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
100
Did you dedicate efforts to any of the following?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
48
2
No
202
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
30
Did you dedicate efforts to any of the following?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
52
2
No
198
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
32
Did you dedicate efforts to any of the following?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
54
2
No
196
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
50
Did you dedicate efforts to any of the following?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
52
2
No
198
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
60
Did you dedicate efforts to any of the following?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
53
2
No
197
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
40
Did you dedicate efforts to any of the following?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
195
1
Yes
19
2
No
36
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
60
Did you dedicate efforts to any of the following?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
195
1
Yes
37
2
No
18
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
100
Did you dedicate efforts to any of the following?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
195
1
Yes
38
2
No
17
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
100
Did you dedicate efforts to any of the following?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
36
2
No
214
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
100
Did you dedicate efforts to any of the following?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
48
2
No
202
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
50
Did you dedicate efforts to any of the following?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
18
2
No
232
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
70
Did you dedicate efforts to any of the following?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
80
2
No
170
If yes, What percentage of your annual marketing budget did you dedicate to it?
250
0
-44
100
Did you use this channel to generate sales (Y/N)?
250
0
1
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
250
2
No
0
If yes, what percentage of sales did it generate?
250
0
20
100
How would you rate the efficacy of this channel ?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Very effective
210
2
Effective
40
3
Ineffective
0
4
Very ineffective
0
Which dominant factor influenced your choice of channel ?
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Upkeep
32
2
Cost efficiency
159
3
Industry standard / tradition
10
4
Product / service requirement
11
5
Best targets clients/potential clients
38
6
Other
0
Did you use this channel to generate sales (Y/N)?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
62
2
No
188
If yes, what percentage of sales did it generate?
250
0
-44
50
How would you rate the efficacy of this channel ?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
188
1
Very effective
24
2
Effective
38
3
Ineffective
0
4
Very ineffective
0
Which dominant factor influenced your choice of channel ?
250
0
-44
6
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
188
1
Upkeep
13
2
Cost efficiency
16
3
Industry standard / tradition
6
4
Product / service requirement
5
5
Best targets clients/potential clients
21
6
Other
1
Did you use this channel to generate sales (Y/N)?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
33
2
No
217
If yes, what percentage of sales did it generate?
250
0
-44
60
How would you rate the efficacy of this channel ?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
217
1
Very effective
16
2
Effective
17
3
Ineffective
0
4
Very ineffective
0
Which dominant factor influenced your choice of channel ?
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
217
1
Upkeep
2
2
Cost efficiency
13
3
Industry standard / tradition
6
4
Product / service requirement
0
5
Best targets clients/potential clients
12
6
Other
0
Did you use this channel to generate sales (Y/N)?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
53
2
No
197
If yes, what percentage of sales did it generate?
250
0
-44
40
How would you rate the efficacy of this channel ?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
197
1
Very effective
19
2
Effective
34
3
Ineffective
0
4
Very ineffective
0
Which dominant factor influenced your choice of channel ?
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
197
1
Upkeep
1
2
Cost efficiency
23
3
Industry standard / tradition
0
4
Product / service requirement
10
5
Best targets clients/potential clients
19
6
Other
0
Did you use this channel to generate sales (Y/N)?
250
0
-44
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
197
1
Yes
53
2
No
0
If yes, what percentage of sales did it generate?
250
0
-44
30
How would you rate the efficacy of this channel ?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
197
1
Very effective
27
2
Effective
26
3
Ineffective
0
4
Very ineffective
0
Which dominant factor influenced your choice of channel ?
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
197
1
Upkeep
1
2
Cost efficiency
28
3
Industry standard / tradition
0
4
Product / service requirement
8
5
Best targets clients/potential clients
16
6
Other
0
Did you use this channel to generate sales (Y/N)?
250
0
2
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
0
2
No
250
If yes, what percentage of sales did it generate?
250
0
-44
-44
-44
250
How would you rate the efficacy of this channel ?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
Very effective
0
2
Effective
0
3
Ineffective
0
4
Very ineffective
0
Which dominant factor influenced your choice of channel ?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
Upkeep
0
2
Cost efficiency
0
3
Industry standard / tradition
0
4
Product / service requirement
0
5
Best targets clients/potential clients
0
6
Other
0
For the last fiscal year, considering this establishment?s main product line What was its main market ?
250
0
1
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Local
184
2
National
64
3
International
2
What was its local market share?
250
0
1
7
1
41
2
66
3
70
4
24
5
40
6
4
7
5
For the last fiscal year, considering this establishment?s main market for its main product line How would you describe the change in your quantities sold ?
250
0
1
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Increased
89
2
Remained the same
63
3
Decreased
98
How would you describe the change in your prices ?
250
0
1
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Increased
216
2
Remained the same
29
3
Decreased
5
What would best define your pricing approach ?
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
I follow market prices
154
2
I set my prices slightly above market prices
6
3
I set my prices slightly below market prices
30
4
I set my prices based on my costs and profit targets
60
5
A combination of these models
0
6
None of the above
0
Who was the principal buyer for this establishment?s output ?
250
0
3
7
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Your parent company or affiliated establishments
0
2
Large private firms (more than 100 employees)
0
3
Medium private firms (20 -100 employees)
3
4
Small private firms (less than 20 employees)
2
5
Individuals
244
6
Government or government agencies (including state-owned ent
0
7
Other
1
Did you experience in the past decreases in demand? (Y/N)
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
197
2
No
53
If yes, how did you adjust your behaviour ?
250
0
-66
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
2
-44
53
1
Let fixed term contracts expire
0
2
Reduce working hours of existing staff
60
3
Retrenchment
83
4
Delay the payment of salaries
49
5
Send some staff on early retirement
3
6
None of the above
0
Did you experience in the past increases in demand? (Y/N)
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
179
2
No
71
If yes, how did you adjust your behaviour ?
250
0
-44
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
71
1
Hire permanent employees
29
2
Hire temporary employees
49
3
Increase working hours of existing staff
95
4
Other
6
5
None of the above
0
In the last fiscal year, considering this establishment?s main product line and the competitive landscape Did this establishment compete against unregistered or informal firms?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
185
2
No
65
Did this establishment compete against registered firms selling goods or services without records or receipt?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
183
2
No
67
Did this establishment compete against registered firms hiring workers without formal contracts?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
120
2
No
130
In the last fiscal year, how many competitors did you face ?
250
0
4
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
None
0
2
One
0
3
Two to five
0
4
More than five
250
Have you heard of the following payment methods?
250
0
1
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
250
2
No
0
Has your establishment ever accepted this payment method?
250
0
1
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
250
2
No
0
If no, you have never accepted it, why not?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
No need
0
2
I don?t trust this type of service
0
3
I don?t know enough about it
0
4
Not easy to use
0
5
Too expensive
0
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
If yes, do you currently accept this payment method?
250
0
1
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
250
2
No
0
If no, you do not currently accept it, why not ?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
No need
0
2
I don?t trust this type of service
0
3
I don?t know enough about it
0
4
Not easy to use
0
5
Too expensive
0
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
Have you heard of the following payment methods?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
175
2
No
75
Has your establishment ever accepted this payment method?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
75
1
Yes
64
2
No
111
If no, you have never accepted it, why not?
250
0
-44
8
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
139
1
No need
4
2
I don?t trust this type of service
1
3
I don?t know enough about it
23
4
Not easy to use
32
5
Too expensive
37
6
My establishment doesn?t qualify
13
7
Products available don?t suit my needs
0
8
Other
1
If yes, do you currently accept this payment method?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
186
1
Yes
46
2
No
18
If no, you do not currently accept it, why not ?
250
0
-44
6
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
232
1
No need
0
2
I don?t trust this type of service
0
3
I don?t know enough about it
0
4
Not easy to use
0
5
Too expensive
15
6
My establishment doesn?t qualify
3
7
Products available don?t suit my needs
0
8
Other
0
Have you heard of the following payment methods?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
229
2
No
21
Has your establishment ever accepted this payment method?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
21
1
Yes
123
2
No
106
If no, you have never accepted it, why not?
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
144
1
No need
16
2
I don?t trust this type of service
1
3
I don?t know enough about it
0
4
Not easy to use
53
5
Too expensive
36
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
If yes, do you currently accept this payment method?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
127
1
Yes
117
2
No
6
If no, you do not currently accept it, why not ?
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
244
1
No need
0
2
I don?t trust this type of service
3
3
I don?t know enough about it
0
4
Not easy to use
0
5
Too expensive
3
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
Have you heard of the following payment methods?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
77
2
No
173
Has your establishment ever accepted this payment method?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
173
1
Yes
23
2
No
54
If no, you have never accepted it, why not?
250
0
-44
7
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
196
1
No need
13
2
I don?t trust this type of service
0
3
I don?t know enough about it
11
4
Not easy to use
6
5
Too expensive
10
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
14
8
Other
0
If yes, do you currently accept this payment method?
250
0
-44
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
228
1
Yes
22
2
No
0
If no, you do not currently accept it, why not ?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
No need
0
2
I don?t trust this type of service
0
3
I don?t know enough about it
0
4
Not easy to use
0
5
Too expensive
0
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
Have you heard of the following payment methods?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
232
2
No
18
Has your establishment ever accepted this payment method?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
18
1
Yes
193
2
No
39
If no, you have never accepted it, why not?
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
211
1
No need
10
2
I don?t trust this type of service
8
3
I don?t know enough about it
3
4
Not easy to use
13
5
Too expensive
5
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
If yes, do you currently accept this payment method?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
57
1
Yes
192
2
No
1
If no, you do not currently accept it, why not ?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
249
1
No need
0
2
I don?t trust this type of service
1
3
I don?t know enough about it
0
4
Not easy to use
0
5
Too expensive
0
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
Have you heard of the following payment methods?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
55
2
No
195
Has your establishment ever accepted this payment method?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
195
1
Yes
16
2
No
39
If no, you have never accepted it, why not?
250
0
-44
7
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
211
1
No need
3
2
I don?t trust this type of service
1
3
I don?t know enough about it
9
4
Not easy to use
8
5
Too expensive
12
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
6
8
Other
0
If yes, do you currently accept this payment method?
250
0
-44
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
234
1
Yes
16
2
No
0
If no, you do not currently accept it, why not ?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
No need
0
2
I don?t trust this type of service
0
3
I don?t know enough about it
0
4
Not easy to use
0
5
Too expensive
0
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
Have you heard of the following payment methods?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
224
2
No
26
Has your establishment ever accepted this payment method?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
26
1
Yes
45
2
No
179
If no, you have never accepted it, why not?
250
0
-44
8
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
71
1
No need
21
2
I don?t trust this type of service
20
3
I don?t know enough about it
21
4
Not easy to use
38
5
Too expensive
68
6
My establishment doesn?t qualify
2
7
Products available don?t suit my needs
2
8
Other
7
If yes, do you currently accept this payment method?
250
0
-44
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
205
1
Yes
45
2
No
0
If no, you do not currently accept it, why not ?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
No need
0
2
I don?t trust this type of service
0
3
I don?t know enough about it
0
4
Not easy to use
0
5
Too expensive
0
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
Have you heard of the following payment methods?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
55
2
No
195
Has your establishment ever accepted this payment method?
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
195
1
Yes
5
2
No
50
If no, you have never accepted it, why not?
250
0
-44
7
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
206
1
No need
0
2
I don?t trust this type of service
6
3
I don?t know enough about it
1
4
Not easy to use
9
5
Too expensive
24
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
4
8
Other
0
If yes, do you currently accept this payment method?
250
0
-44
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
245
1
Yes
5
2
No
0
If no, you do not currently accept it, why not ?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
No need
0
2
I don?t trust this type of service
0
3
I don?t know enough about it
0
4
Not easy to use
0
5
Too expensive
0
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
Have you heard of the following payment methods?
250
0
2
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
0
2
No
250
Has your establishment ever accepted this payment method?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
Yes
0
2
No
0
If no, you have never accepted it, why not?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
No need
0
2
I don?t trust this type of service
0
3
I don?t know enough about it
0
4
Not easy to use
0
5
Too expensive
0
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
If yes, do you currently accept this payment method?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
Yes
0
2
No
0
If no, you do not currently accept it, why not ?
250
0
-44
-44
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
250
1
No need
0
2
I don?t trust this type of service
0
3
I don?t know enough about it
0
4
Not easy to use
0
5
Too expensive
0
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
0
8
Other
0
How would you describe your understanding of marketing concepts including notions such as distribution, positioning, advertising and pricing ?
250
0
1
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Little understanding
156
2
Fair understanding
62
3
Expert understanding
32
Which of the following statements best describe the meaning of ?marketing mix? for a company ?
250
0
-44
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
156
1
The way a company prices their product to increase market sh
6
2
The strategy with which a company spends its marketing budge
0
3
The actions a company uses to promote its brand or product i
30
4
The combination of elements under a firm?s control to drive
58
What is a niche market ?
250
0
-44
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
156
1
A specialized market (a market with a specific set of charac
44
2
A market in the town of Niche
18
3
A market only wholesalers can access
29
4
The market in which niches are sold
3
Are you aware/familiar with the following terms: Industry 4.0
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
64
2
No
186
Internet of things (IoT)
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
47
2
No
203
Internet of services (IoS)
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
30
2
No
220
New forms of human/machine interaction (augmented reality, robotics, etc.)
250
0
2
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
0
2
No
250
Low-power wide area networks (LPWAN)
250
0
2
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
0
2
No
250
What would you consider to be the biggest obstacle in Industry 4.0 ?
250
0
-44
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
186
1
Equipment / machines
11
2
Financial resources
35
3
Knowledge
14
4
Human resources
4
How would you describe your understanding of production and operations management concepts?
250
0
1
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Little understanding
161
2
Fair understanding
62
3
Expert understanding
27
Why would a firm keep the lowest inventory level possible ?
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
161
1
For quality control purposes
10
2
Decoupling production from distribution
10
3
Meeting unexpected surges in demand
22
4
Minimizing the cost of holding inventory
44
5
Taking advantage of quantity discounts
3
Which of the following is typically not a question production and operations managers deal with ?
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
161
1
Which products/services should the firm offer?
37
2
How much capacity will be needed in the months ahead?
19
3
How can quality control procedures be designed?
1
4
How can production schedules be planned, implemented and con
8
5
They are all typical questions of operations managers.
24
Are you concerned that your normal business operations might be interrupted by a natural or human caused disaster?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
200
2
No
50
In the last fiscal year, did this establishment spend money for security, for example equipment, insurance, personnel, or professional security services?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
76
2
No
174
If yes, what percentage of this establishment?s total annual sales was paid for security, for example equipment, personnel, or professional security services, or what was the total annual cost of security? PERCENTAGE
250
0
-44
15
cost of security? LCU
250
0
-44
-44
-44
250
Burglary
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
37
2
No
213
Attempted burglary
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
45
2
No
205
Robbery
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
32
2
No
218
Attempted robbery
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
34
2
No
216
Deliberate damage/ vandalism
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
34
2
No
216
Theft
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
86
2
No
164
How many full-time employees did this establishment employ when it started operations?
250
0
1
91
Total workers Number
250
0
2
92
Total Workers Average annual wage
250
0
24000
351000000
of which femalesAverage annual wage
250
0
-77
235170000
of which foreign nationals Average annual wage
250
0
-77
38080000
Number of employees at the end of last fiscal year Management
250
0
1
60
250
0
0
25
250
0
0
20
0
243
1
4
2
1
3
1
20
1
Production & non-production workers Skilled Number of employees at the end of last fiscal year
250
0
0
62
250
0
0
17
0
107
1
63
2
55
3
9
4
3
5
5
6
2
7
2
10
1
11
1
15
1
17
1
250
0
0
9
0
245
1
3
3
1
9
1
250
0
0
29
250
0
0
7
0
222
1
22
2
1
3
1
4
1
5
2
7
1
250
0
0
4
0
245
1
3
4
2
250
0
0
11
0
227
1
4
2
3
3
3
4
4
5
3
6
3
7
1
9
1
11
1
Total Workers Annual wage at the end of last fiscal year
250
0
-77
20400000
Total Workers Annual wage at the end of last fiscal year ·  of which females
250
0
-77
9700000
Total Workers Annual wage at the end of last fiscal year ·  of which foreign nationals
250
0
-77
3000000
Total Workers Average length of employment in months
250
0
0
11
0
226
1
2
2
3
3
1
4
1
5
1
6
8
8
3
9
1
10
2
11
2
Management Number of employees at the end of last fiscal year
250
0
0
3
0
240
1
7
2
1
3
2
Management ·  of which females
250
0
0
3
0
245
1
3
2
1
3
1
Management ·  of which foreign nationals
250
0
0
2
0
246
1
3
2
1
Management Average length of employment in months
250
0
0
10
0
240
1
1
2
1
3
2
5
2
6
1
7
1
8
1
10
1
250
0
0
10
0
232
1
6
2
3
3
2
4
2
5
2
6
2
10
1
250
0
0
5
0
240
1
4
2
2
3
3
5
1
250
0
0
2
0
246
1
3
2
1
250
0
0
11
0
232
2
3
3
3
5
1
6
6
7
1
8
1
9
2
11
1
250
0
0
5
0
239
1
4
2
5
3
1
5
1
250
0
0
3
0
243
1
4
2
2
3
1
250
0
0
2
0
246
1
3
2
1
250
0
0
11
0
239
1
1
2
1
4
1
5
1
6
3
10
2
11
2
At the end of last fiscal year, how many part-time workers did you employ?
250
0
0
6
0
223
1
7
2
10
3
4
4
2
5
3
6
1
In your opinion, what percentage of total workforce is reported for payroll taxes and labor regulations in typical establishments of your sector?
250
0
10
100
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Low cost of resources
0
2
Remaining competitive
0
3
They are family members
0
4
Providing them with income
0
5
Providing them with training
0
6
Other
0
10
18
15
9
20
15
25
20
30
26
35
16
40
38
45
6
50
27
60
7
65
1
70
6
75
1
80
2
85
1
100
57
Do you offer your employees health and insurance coverage?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
128
2
No
122
Do you give your employees maternity leave?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
121
2
No
129
Have you ovserved any of the following at your establishment? Gender discrimination
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
9
2
No
241
Have you ovserved any of the following at your establishment? Sexual harassment
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
5
2
No
245
Do you have a protocol in place to address workplace sexual harassment?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
20
2
No
230
If yes, do you have a dedicated hotline or person to handle harassment complaints confidentially?
250
0
-44
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
230
1
Yes
20
2
No
0
If no, how do you deal with such complaints ?
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
20
1
Dedicated person at enterprise
40
2
Complaints are emailed
14
3
HR handles complaints
4
4
Written complaints sent to HR
4
5
Other
168
Last fiscal year No. of employees
250
0
1
63
Last fiscal year No. of employees
250
0
0
40
Last fiscal year No. of employees
250
0
0
24
Last fiscal year No. of employees
250
0
0
31
Last fiscal year No. of employees
250
0
0
22
Last fiscal year No. of employees
250
0
0
1
0
249
1
1
Last fiscal year No. of employees
250
0
0
12
0
159
1
67
2
17
3
2
4
2
5
2
12
1
Last fiscal year No. of employees
250
0
0
2
0
242
1
7
2
1
Last fiscal year No. of employees
250
0
0
7
0
225
1
15
2
5
3
1
4
1
5
2
7
1
Last fiscal year Average wage (gross)/year
250
0
39000
790410000
Last fiscal year Average wage (gross)/year
250
0
-77
26640000
Last fiscal year Average wage (gross)/year
250
0
-77
36400000
Last fiscal year Average wage (gross)/year
250
0
-77
48310000
Last fiscal year Average wage (gross)/year
250
0
-77
826870000
Last fiscal year Average wage (gross)/year
250
0
-77
5010000
Last fiscal year Average wage (gross)/year
250
0
-77
411260000
Last fiscal year Average wage (gross)/year
250
0
-77
9180000
Last fiscal year Average wage (gross)/year
250
0
-77
24800000
Previous fiscal year No. of employees
250
0
1
27
Previous fiscal year No. of employees
250
0
0
40
Previous fiscal year No. of employees
250
0
0
24
Previous fiscal year No. of employees
250
0
0
35
Previous fiscal year No. of employees
250
0
0
22
Previous fiscal year No. of employees
250
0
0
3
0
246
1
3
3
1
Previous fiscal year No. of employees
250
0
0
12
0
172
1
57
2
15
3
1
4
1
5
3
12
1
Previous fiscal year No. of employees
250
0
0
2
0
240
1
9
2
1
Previous fiscal year No. of employees
250
0
0
7
0
224
1
16
2
4
3
1
4
1
5
3
7
1
Previous fiscal year Average wage (gross)/year
250
0
29000
1899360000
Previous fiscal year Average wage (gross)/year
250
0
-77
550000000
Previous fiscal year Average wage (gross)/year
250
0
-77
24300000
Previous fiscal year Average wage (gross)/year
250
0
-77
35790000
Previous fiscal year Average wage (gross)/year
250
0
-77
640000000
Previous fiscal year Average wage (gross)/year
250
0
-77
2150000
Previous fiscal year Average wage (gross)/year
250
0
-77
307210000
Previous fiscal year Average wage (gross)/year
250
0
-77
6690000
Previous fiscal year Average wage (gross)/year
250
0
-77
16960000
12 months from now No. of employees
250
0
1
63
12 months from now No. of employees
250
0
0
45
12 months from now No. of employees
250
0
0
24
12 months from now No. of employees
250
0
0
31
12 months from now No. of employees
250
0
0
25
12 months from now No. of employees
250
0
0
1
0
247
1
3
12 months from now No. of employees
250
0
0
12
0
163
1
55
2
19
3
9
4
1
5
2
12
1
12 months from now No. of employees
250
0
0
2
0
240
1
8
2
2
12 months from now No. of employees
250
0
0
7
0
223
1
16
2
6
3
1
4
1
5
1
7
2
12 months from now Average wage (gross)/year
250
0
46000
1011730000
12 months from now Average wage (gross)/year
250
0
-77
31620000
12 months from now Average wage (gross)/year
250
0
-77
57010000
12 months from now Average wage (gross)/year
250
0
-77
58460000
12 months from now Average wage (gross)/year
250
0
-77
1000510000
12 months from now Average wage (gross)/year
250
0
-77
6060000
12 months from now Average wage (gross)/year
250
0
-77
538750000
12 months from now Average wage (gross)/year
250
0
-77
9830000
12 months from now Average wage (gross)/year
250
0
-77
27780000
If total employees are different in the last 2 fiscal years, please specify reason for increase/decrease
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
209
1
New production methods
0
2
Increased/decreased demand for goods
23
3
Increased demand for higher quality product
10
4
New products require new skills
7
5
Economic upturn/downturn
1
6
Other specify:
0
If total employees are different in the last 2 fiscal years, please specify reason for increase/decrease OPTIONS OTHER SPECIFY
250
0
-44
250
If total employees are different in the last 2 fiscal years, please specify reason for increase/decrease OPTIONS OTHER SPECIFY
0
0
University graduates or post-graduates:
250
0
0
40
of which: Post-graduate completed
250
0
0
5
0
244
1
3
2
1
3
1
5
1
of which: Graduate completed
250
0
0
35
Vocational or other post-secondary completed
250
0
1
52
Secondary completed
250
0
0
16
0
82
1
128
2
21
3
5
4
2
5
3
6
2
7
2
8
2
11
1
13
1
16
1
Primary completed
250
0
0
25
Less than primary completed
250
0
0
18
0
238
1
7
2
2
3
1
8
1
18
1
Director, manager or professional Education
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
40
2
Slightly important
47
3
Important
96
4
Very important
58
5
Critical
9
Director, manager or professional Previous experience in this industry
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
34
2
Slightly important
42
3
Important
105
4
Very important
52
5
Critical
17
Director, manager or professional Overall work experience
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
33
2
Slightly important
32
3
Important
90
4
Very important
60
5
Critical
35
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
76
2
Slightly important
51
3
Important
82
4
Very important
31
5
Critical
10
Director, manager or professional References from people you know
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
96
2
Slightly important
61
3
Important
46
4
Very important
26
5
Critical
21
Director, manager or professional Prior familiarity with the applicant
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
129
2
Slightly important
42
3
Important
38
4
Very important
26
5
Critical
15
Director, manager or professional Other
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
184
2
Slightly important
27
3
Important
12
4
Very important
8
5
Critical
19
Skilled (production, administrative, sales, technical, craftsmen) Education
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
46
2
Slightly important
68
3
Important
80
4
Very important
44
5
Critical
12
Skilled (production, administrative, sales, technical, craftsmen) Previous experience in this industry
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
62
2
Slightly important
30
3
Important
86
4
Very important
51
5
Critical
21
Skilled (production, administrative, sales, technical, craftsmen) Overall work experience
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
41
2
Slightly important
29
3
Important
72
4
Very important
72
5
Critical
36
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
54
2
Slightly important
70
3
Important
82
4
Very important
32
5
Critical
12
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
87
2
Slightly important
55
3
Important
53
4
Very important
35
5
Critical
20
Skilled (production, administrative, sales, technical, craftsmen) Prior familiarity with the applicant
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
136
2
Slightly important
36
3
Important
41
4
Very important
20
5
Critical
17
Skilled (production, administrative, sales, technical, craftsmen) Other
250
0
1
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Not important
184
2
Slightly important
23
3
Important
15
4
Very important
6
5
Critical
22
Does your establishment actively seek to employ, retain, develop and promote women?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
123
2
No
127
If yes, does your establishment have any of the following measures in place to do so? Programs to help women balance work and family life
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
127
1
Yes
95
2
No
28
Organizing opportunities for women to network amongst each other and share experiences
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
127
1
Yes
56
2
No
67
Flexible working conditions, schedules and offering the possibility to work remotely
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
127
1
Yes
49
2
No
74
Offering on-site childcare and related services
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
127
1
Yes
40
2
No
83
Programs to ensure equal pay and benefits between men and women
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
127
1
Yes
26
2
No
97
Establishing policies and quotas for hiring, promoting, training and developing women employees
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
127
1
Yes
70
2
No
53
To what extent do you agree or disagree with the following statements ?
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
132
2
Tend to agree
38
3
Tend to disagree
35
4
Strongly disagree
45
There aren?t enough male resources available in the labor market so we must hire women
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
23
2
Tend to agree
36
3
Tend to disagree
80
4
Strongly disagree
111
Women employees cost less than their male counterparts
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
40
2
Tend to agree
67
3
Tend to disagree
75
4
Strongly disagree
68
Women employees have less demands and expectations for growth and promotion within the establishment
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
32
2
Tend to agree
42
3
Tend to disagree
94
4
Strongly disagree
82
Female employees are typically more reliable and committed to their work than their male counterparts
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
64
2
Tend to agree
71
3
Tend to disagree
59
4
Strongly disagree
56
This establishment has socially responsible employment policies including diversity and inclusion
250
0
1
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Strongly agree
92
2
Tend to agree
76
3
Tend to disagree
34
4
Strongly disagree
48
In the last fiscal year, did this establishment run formal training programs for its permanent, full-time employees?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
72
2
No
178
250
0
-44
100
Non-production workers
250
0
-44
100
Over the last three years, did this establishment receive any public support (financial or other types of assistance) for training-related activities?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
19
2
No
231
If no, what was the main reason why this establishment did not run any training programs ?
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
72
1
The benefits of training are smaller than the costs
28
2
The firm cannot afford the optimal level of training
89
3
The firm is afraid of investing in workers that after the tr
10
4
The firm does not have enough information about training pro
14
5
Other
37
How would you describe your understanding of human resource concepts including notions such as optimizing resources scheduling, training and developing resources and managing employee benefits ?
250
0
1
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Little understanding
168
2
Fair understanding
54
3
Expert understanding
28
Which of the following statements best describes the need for human resource management ?
250
0
-44
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
168
1
To simplify the organization of work within the enterprise
3
2
To support the achievement of enterprise goals by hiring, tr
55
3
To ensure employees are well managed and understood in order
17
4
To give managers the necessary tools to hire, fire and promo
7
Which of the following are key operational responsibilities human resource staff members are typically involved in ?
250
0
-44
5
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
168
1
Set goals and objectives
20
2
Interpret health and safety laws
53
3
Interpret human rights legislation
7
4
Collect metrics
1
5
Analyze metrics
1
Of the land or building occupied by this establishment, what percentage does it: Own LAND
250
0
0
100
Of the land or building occupied by this establishment, what percentage does it: Lease LAND
250
0
0
100
Of the land or building occupied by this establishment, what percentage does it: Other LAND
250
0
0
100
Other, specify LAND
250
0
-44
250
Other, specify LAND
0
0
Of the land or building occupied by this establishment, what percentage does it:Own BUILDING
250
0
0
100
Of the land or building occupied by this establishment, what percentage does it: Lease BUILDING
250
0
0
100
Of the land or building occupied by this establishment, what percentage does it: Other BUILDING
250
0
0
100
Other, specify BUILDING
250
0
-44
250
Other, specify BUILDING
0
0
Have you heard of the following financial services? (Y/N)
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
72
2
No
178
If yes, has your establishment ever used it? (Y/N)
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
178
1
Yes
35
2
No
37
If no, why not ?
250
0
-44
7
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
213
1
No need
7
2
I don?t trust this type of service
1
3
I don?t know enough about it
2
4
Not easy to use
2
5
Too expensive
20
6
My establishment doesn?t qualify
3
7
Products available don?t suit my needs
2
8
Other
0
If yes, were you satisfied? (Y/N)
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
216
1
Yes
24
2
No
10
Have you heard of the following financial services? (Y/N)
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
66
2
No
184
If yes, has your establishment ever used it? (Y/N)
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
184
1
Yes
27
2
No
39
If no, why not ?
250
0
-44
7
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
211
1
No need
6
2
I don?t trust this type of service
1
3
I don?t know enough about it
1
4
Not easy to use
4
5
Too expensive
22
6
My establishment doesn?t qualify
3
7
Products available don?t suit my needs
2
8
Other
0
If yes, were you satisfied? (Y/N)
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
223
1
Yes
21
2
No
6
Have you heard of the following financial services? (Y/N)
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
175
2
No
75
If yes, has your establishment ever used it? (Y/N)
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
75
1
Yes
49
2
No
126
If no, why not ?
250
0
-44
8
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
124
1
No need
16
2
I don?t trust this type of service
4
3
I don?t know enough about it
3
4
Not easy to use
5
5
Too expensive
65
6
My establishment doesn?t qualify
11
7
Products available don?t suit my needs
20
8
Other
2
If yes, were you satisfied? (Y/N)
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
201
1
Yes
35
2
No
14
Have you heard of the following financial services? (Y/N)
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
152
2
No
98
If yes, has your establishment ever used it? (Y/N)
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
98
1
Yes
70
2
No
82
If no, why not ?
250
0
-44
7
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
168
1
No need
9
2
I don?t trust this type of service
2
3
I don?t know enough about it
2
4
Not easy to use
7
5
Too expensive
46
6
My establishment doesn?t qualify
6
7
Products available don?t suit my needs
10
8
Other
0
If yes, were you satisfied? (Y/N)
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
180
1
Yes
52
2
No
18
Have you heard of the following financial services? (Y/N)
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
26
2
No
224
If yes, has your establishment ever used it? (Y/N)
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
224
1
Yes
9
2
No
17
If no, why not ?
250
0
-44
7
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
233
1
No need
4
2
I don?t trust this type of service
2
3
I don?t know enough about it
1
4
Not easy to use
1
5
Too expensive
6
6
My establishment doesn?t qualify
0
7
Products available don?t suit my needs
3
8
Other
0
If yes, were you satisfied? (Y/N)
250
0
-44
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
241
1
Yes
8
2
No
1
What were the total sales of your establishment in: Two fiscal years ago (LCU)
250
0
-77
6095480000
One fiscal year ago (LCU)
250
0
1680000
7134200000
One fiscal year ago (LCU) Please provide the following information on your establishment?s costs: Total cost of raw materials / finished goods
250
0
63000
900000000
250
0
135000
2430000000
250
0
0
2557800000
250
0
0
68191000
One fiscal year ago (LCU) Please provide the following information on your establishment?s costs: Electricity
250
0
0
57000000
One fiscal year ago (LCU) ·    Fuel
250
0
0
442400000
One fiscal year ago (LCU) ·    Water
250
0
0
33600000
One fiscal year ago(LCU) ·    Transportation for goods (not including fuel)
250
0
0
45371000
One fiscal year ago (LCU) ·    Communications services
250
0
0
86400000
Last fiscal year (LCU)
250
0
2000000
8654812600
Last fiscal year (LCU) Please provide the following information on your establishment?s costs: Total cost of raw materials / finished goods
250
0
70000
1000000000
Last fiscal year (LCU) ·Total cost of labor, including wages, social payments, salaries and bonuses
250
0
150000
2700000000
Last fiscal year (LCU) ·Total annual depreciation
250
0
0
2842000000
Last fiscal year (LCU) ·Total cost of rental of land/buildings, equipment, furniture
250
0
0
119000000
Last fiscal year (LCU) Please provide the following information on your establishment?s costs: Electricity
250
0
0
95000000
Last fiscal year (LCU) ·    Fuel
250
0
0
632000000
Last fiscal year (LCU) ·    Water
250
0
0
42000000
Last fiscal year (LCU) ·    Transportation for goods (not including fuel)
250
0
0
56000000
Last fiscal year (LCU) ·    Communications services
250
0
0
144000000
One fiscal year ago (LCU) How much did your establishment spend on purchases of: Machinery, vehicles and equipment (new and/or used)
250
0
0
300000000
One fiscal year ago (LCU) Land and buildings
250
0
0
12900000000
Last fiscal year (LCU) How much did your establishment spend on purchases of: Machinery, vehicles and equipment (new and/or used)
250
0
0
20000000050
Last fiscal year (LCU) Land and buildings
250
0
0
12900000000
Working capital In the next 12 months, will your firm apply for working capital or fixed assets financing?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
94
2
No
156
Fixed assets In the next 12 months, will your firm apply for working capital or fixed assets financing?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
50
2
No
200
How would you describe your understanding of finance and accounting concepts including notions such as net present value, financial ratios, assets and liabilities ?
250
0
1
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Little understanding
123
2
Fair understanding
86
3
Expert understanding
41
How would you describe your understanding of accounting concepts including notions such as assets, liabilities, and profits ?
250
0
-44
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
130
1
Little understanding
0
2
Fair understanding
79
3
Expert understanding
41
Which of the following statements best describes the meaning of the term ?assets? for a company ?
250
0
-44
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
130
1
Investments, machinery and inventory owned by a company
22
2
All that is owned by a company
91
3
Money and cash of the company
7
Which of the following statements best describes the meaning of the term ?liabilities? for a company ?
250
0
-44
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
130
1
Money owed to employees and others
22
2
Bank debt of the company
31
3
Sources of external funds of the company
67
Which of the following statements best describes the meaning of the term ?profits? for a company ?
250
0
-44
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
130
1
Difference between all revenue and all expenses / costs
107
2
Money for the next cycle of acquisitions
1
3
Surplus of cash in the bank from operations
12
Do the following define the success of your establishment? Attaining a pre-established level of profit
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
186
2
No
64
Gain market share
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
155
2
No
95
Grow / expand operations
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
161
2
No
89
Enter new market
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
136
2
No
114
Expand customer base
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
171
2
No
79
Expand range of services/products provided
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
156
2
No
94
Still being in business in 10 years
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
144
2
No
106
Providing employment for family
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
132
2
No
118
Providing employment for others outside the family
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
131
2
No
119
When profits occur, do you systematically reinvest more than 50% in your establishment?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
163
2
No
87
If yes, where do you mostly reinvest ?
250
0
-44
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
86
0
1
1
In physical assets
7
2
In human capital
69
3
In market or product development
12
4
In working capital
75
Networking to support market development
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No competitive advantage
67
1
Minor competitive advantage
26
2
Moderate competitive advantage
20
3
Major competitive advantage
63
4
Very strong competitive advantage
74
Networking to maintain good supply relationships
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No competitive advantage
7
1
Minor competitive advantage
13
2
Moderate competitive advantage
5
3
Major competitive advantage
103
4
Very strong competitive advantage
122
Networking to maintain access to financing
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No competitive advantage
3
1
Minor competitive advantage
18
2
Moderate competitive advantage
10
3
Major competitive advantage
60
4
Very strong competitive advantage
159
Networking to maintain access to human resources
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No competitive advantage
102
1
Minor competitive advantage
8
2
Moderate competitive advantage
7
3
Major competitive advantage
13
4
Very strong competitive advantage
120
Positive discrimination to promote gender equality in the workplace
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No competitive advantage
105
1
Minor competitive advantage
16
2
Moderate competitive advantage
24
3
Major competitive advantage
74
4
Very strong competitive advantage
31
Introducing in the workplace policies and programs to facilitate an equilibrium between family responsibilities and work requirements
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No competitive advantage
107
1
Minor competitive advantage
4
2
Moderate competitive advantage
4
3
Major competitive advantage
99
4
Very strong competitive advantage
36
Integrating environmental sustainability when designing business strategy
250
0
0
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
0
No competitive advantage
154
1
Minor competitive advantage
0
2
Moderate competitive advantage
21
3
Major competitive advantage
52
4
Very strong competitive advantage
23
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
7
2
No
243
·  To make business alliances with other suppliers or clients?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
118
2
No
132
·  To support innovation?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
68
2
No
182
·  To promote exports?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
64
2
No
186
·  To develop new foreign markets?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
28
2
No
222
·  To increase national markets?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
185
2
No
65
·  To improve quality of goods or services?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
239
2
No
11
·  To reduce cost?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
128
2
No
122
·   To increase the number of goods or services offered by this establishment?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
161
2
No
89
·  To reduce environmental impact?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
169
2
No
81
·  To reduce energy consumption?
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
78
2
No
172
Are you aware the following programs available in your country Programs to improve quality and obtain certification
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
14
2
No
236
Training programs for employees
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
18
2
No
232
Programs for cluster development
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
7
2
No
243
Tax credit programs for innovation
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
8
2
No
242
Subsidy programs for innovation
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
11
2
No
239
Technical assistance programs for technology adoption and management improvements
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
9
2
No
241
Entrepreneurial support programs
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
25
2
No
225
Export promotion programs
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
12
2
No
238
Gender equality support programs
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Yes
24
2
No
226
How would you describe your understanding of strategy concepts including notions such as business plan, short and long-term enterprise goals and key performance indicators ?
250
0
1
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Little understanding
162
2
Fair understanding
59
3
Expert understanding
29
Which of the following time frames is generally considered when conceiving a strategy ?
250
0
-44
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
162
1
Next fiscal year
11
2
Next quarter
16
3
3 to 5 years
61
Which statements best defines business strategy ?
250
0
-44
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
-44
162
1
Setting long term goals / objectives, identifying the action
41
2
Deciding how to beat competition and obtain higher sales tha
17
3
All of the above
30
Month (MM)
250
0
3
4
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
January
0
2
February
0
3
March
98
4
April
152
5
May
0
6
June
0
7
July
0
8
August
0
9
September
0
10
October
0
11
November
0
12
December
0
Year (YYYY)
250
0
2019
2019
2019
250
I perceive the answers to questions regarding opinions and perceptions to be
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Truthful (reflect real opinions)
238
2
Somewhat truthful
12
3
Not truthful
0
The answers to questions regarding figures
250
0
1
2
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Are taken directly from establishments? records
113
2
Are estimates computed with some precision
137
3
Are arbitrary and unreliable numbers
0
This questionnaire was completed in
250
0
1
3
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
One visit in face-to-face interview with one person
246
2
One visit in face-to-face interview with different managers/
0
3
Several interviews
4
The interview was done through which mode ?
250
0
1
1
-99
Refuse to answer
0
-88
No answer
0
-77
Not applicable
0
-66
Don't know
0
1
Face-to-face visit
250
2
Web-enabled
0
3
Telephone
0
4
Email
0
5
Videoconference
0
6
Combination
0
Interviewer comments
0
0
Interviewer comments
0
0
Weight by gender
250
0
3.42
5.08
Weight by size
250
0
3.49
7.54
Weight by gender and size
250
0
3.42
10.74