DDI_BEN_2009_ES_v01_M_WBAntonina Redko
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NADAVersion 01Enterprise Survey 2009ES 2009BEN_2009_ES_v01_M_WBWorld Bank
TNS Opinion
Research & Marketing Services (RMS) - Ltd. Nigeria
NADAWorld BankEnterprise Survey [en/oth]An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted every three to four years across all geographic regions and cover small, medium, and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries.
The Enterprise Survey initiative includes two types of surveys: Enterprise Surveys and Indicator Surveys. This study is an Indicator Survey. An Indicator Survey is similar to an Enterprise Survey; it is implemented for smaller economies where the sampling strategies inherent in an Enterprise Survey are often not applicable due to the limited universe of firms. The survey instrument is limited to just those questions which form the basis of the global indicators as presented on the Enterprise Surveys website www.enterprisesurveys.orgThis research is an Indicator Survey conducted in Benin from May 18 to Sept. 30, 2009, as part of the Enterprise Survey initiative. An Indicator Survey is similar to an Enterprise Survey; it is implemented for smaller economies where the sampling strategies inherent in an Enterprise Survey are often not applicable due to the limited universe of firms.
The objective of the survey is to obtain feedback from enterprises on the state of the private sector as well as to help in building a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries.
Questionnaire topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, land and permits, taxation, business-government relations, performance measures, AIDS and sickness. The mode of data collection is face-to-face interviews.BeninNationalRegions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country.The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll.The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities sectors.Sample survey data [ssd]RMS GhanaThe sample for registered establishments in Benin was selected using stratified random sampling. Three levels of stratification were used in the Benin sample: firm sector, firm size, and geographic region.
Industry stratification was designed as follows: the universe was stratified into manufacturing and services industries. The initial sample design had a target of 75 interviews in manufacturing and 75 interviews in services.
Size stratification was defined following the standardized definition used for the Enterprise Surveys: small (5 to 19 employees), medium (20 to 99 employees), and large (more than 99 employees). For stratification purposes, the number of employees was defined on the basis of reported permanent fulltime workers.
Regional stratification was defined in terms of the geographic regions with the largest commercial presence in the country: Cotonou and Other were the two areas selected in Benin.
Two frames were used for Benin. The first one included the official list "Repertoire of Companies in Benin" (2009) from the Chambre de Commerce et d' Industrie du Benin. The second frame (the panel sample) consisted of enterprises interviewed for the Enterprise Survey in 2004, which were to be re-interviewed where they were in the selected geographical regions and met eligibility criteria. Both database contained the following information:
-Name of the firm
-Contact details
-ISIC code
-Number of employees.
Given the impact that non-eligible units included in the sample universe may have on the results, adjustments may be needed when computing the appropriate weights for individual observations. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 33.5% (171 out of 510 establishments, including panel establishments).Face-to-face [f2f]The current survey instruments are available:
- Services Questionnaire
- Manufacturing Questionnaire
- Screener Questionnaire
The Services Questionnaire is administered to the establishments in the services sector. The Manufacturing Questionnaire is built upon the Services Questionnaire and adds specific questions relevant to manufacturing.
The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance.Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data.
The surveys were implemented following a two-stage procedure. In the first stage, a screener questionnaire was applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview took place with the Manager/Owner/Director of each establishment. Sometimes the survey respondent called company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey.
All Enterprise Surveys are conducted in the local languages.For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered:
a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility.
b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org
c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections.Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments.Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Benin Implementation 2009" in "Technical Documents" folder.Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised.Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org"Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org
Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/PortalThe user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.Benin-2009-Indicator-full data-The file contains the cleaned, raw database.150228WEB STD FIRMIDWEB STD FIRMIDWEB STD FIRMIDWEB STD FIRMIDWEB STD FIRMID150Unique ID for each observationyour questionnaire numberyour questionnaire numberyour questionnaire numberyour questionnaire numberyour questionnaire number150record numberrecord numberrecord numberrecord numberrecord number150preferencepreferencepreferencepreferencepreference150panel int.panel int.panel int.panel int.panel int.69811SysmissThe variable identifies panel firms.id panel intid panel intid panel intid panel intid panel int69For panel firms the variable contains the same id used in 2004a.0 questionnairea.0 questionnairea.0 questionnairea.0 questionnairea.0 questionnaireCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]1501es manufacturing2es retail3es other services4is manufacturing5is services6informalType of questionnaire implementeda.1 country codea.1 country codea.1 country codea.1 country codea.1 country codeCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]1501burkina faso2cameroon3benin4chad5cape verde6eritrea7malawi8niger9togo109sampling regionsampling regionsampling regionsampling regionsampling regionCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]1501cotonou2parakou3othersa.3a region of the establishmenta.3a region of the establishmenta.3a region of the establishmenta.3a region of the establishmenta.3a region of the establishmentCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]1501cotonou2parakou3othersa3 city - populationa3 city - populationa3 city - populationa3 city - populationa3 city - populationCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]1501capital city2city with population over 1 million - other than capital3over 250.000 to 1 million450.000 to 250.0005less than 50.000a.4.a industry samplig sectora.4.a industry samplig sectora.4.a industry samplig sectora.4.a industry samplig sectora.4.a industry samplig sectorCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]1501manufacturing2servicea.4.b industry screener sectora.4.b industry screener sectora.4.b industry screener sectora.4.b industry screener sectora.4.b industry screener sectorCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]1501manufacturing2servicea.5 sector match between screener information and sample framea.5 sector match between screener information and sample framea.5 sector match between screener information and sample framea.5 sector match between screener information and sample framea.5 sector match between screener information and sample frameCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Sector match between screener information and sample frame
Yes, screener and sample frame info match
No, screener and sample frame do not match but establishment does activities which match both screener and sample frame
No, does not match1501yes, screener and sample frame info match2no, screener and sample frame do not match but establishment does activities which match both screener and sample frame3no, does not matcha.6.a samplig sizea.6.a samplig sizea.6.a samplig sizea.6.a samplig sizea.6.a samplig sizeCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]150micro (1 to 4)1small (5 to 19)2medium (20 to 99)3large (10 or more)a.6.b screener sizea.6.b screener sizea.6.b screener sizea.6.b screener sizea.6.b screener sizeCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]150micro (1 to 4)1small (5 to 19)2medium (20 to 99)3large (10 or more)a.7 establishment is part of a large firma.7 establishment is part of a large firma.7 establishment is part of a large firma.7 establishment is part of a large firma.7 establishment is part of a large firmCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]1501yes2no, a firm on its ownNumber of establishments that form the firmNumber of establishments that form the firmNumber of establishments that form the firmNumber of establishments that form the firmNumber of establishments that form the firm150123456720a.8 type of establishmenta.8 type of establishmenta.8 type of establishmenta.8 type of establishmenta.8 type of establishmentCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Type of establishment
HQ without production and/or sales in this location
HQ with production and/or sales in this location
Establishment physically separated from HQ and other establishments of the same firm
Establishment physically separated from HQ but with other establishments of the same firm150-7does not apply1hq without production and/or sales in this location2hq with production and/or sales in this location3establishment physically separated from hq and other establishments of the same firm4establishment physically separated from hq but with other establishments of the same firma.9 establishment financial statements prepared separately of hq statementsa.9 establishment financial statements prepared separately of hq statementsa.9 establishment financial statements prepared separately of hq statementsa.9 establishment financial statements prepared separately of hq statementsa.9 establishment financial statements prepared separately of hq statementsCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]150-7does not apply1yes2noa.10 establishment financial statements separate from other establishmentsa.10 establishment financial statements separate from other establishmentsa.10 establishment financial statements separate from other establishmentsa.10 establishment financial statements separate from other establishmentsa.10 establishment financial statements separate from other establishmentsCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]150-7does not apply1yes2noa.11 if hq, financial statements independent of the rest of establishmenta.11 if hq, financial statements independent of the rest of establishmenta.11 if hq, financial statements independent of the rest of establishmenta.11 if hq, financial statements independent of the rest of establishmenta.11 if hq, financial statements independent of the rest of establishmentCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]150-7does not apply1yes2noa.12 inteviewer numbera.12 inteviewer numbera.12 inteviewer numbera.12 inteviewer numbera.12 inteviewer numberCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Interviewer code150a.13 supervisor numbera.13 supervisor numbera.13 supervisor numbera.13 supervisor numbera.13 supervisor numberCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Supervisor code150daydaydaydaydayCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Date face-to-face interview begins:
Day (dd)150monthmonthmonthmonthmonthCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Date face-to-face interview begins:
Month (mm)1505678910yearyearyearyearyearDate face-to-face interview begins:
Year (yyyy)1502009hourhourhourhourhourCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Time face-to-face interview begins:
Hour (00 to 23)150minutesminutesminutesminutesminutesCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Time face-to-face interview begins:
Minutes (00 to 59)150what is this firm's current legal status?what is this firm's current legal status?what is this firm's current legal status?what is this firm's current legal status?what is this firm's current legal status?1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey.
2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of.
3) SHOW CARDWhat is this firm‘s current legal status?If answer is 3 then SKIP TO B.2150-9do not know1shareholding company with shares traded in the stock market2shareholding company with non-traded shares or shares traded privately3sole proprietorship4partnership5limited partnership6other (spontaneous - specify)b1x.other (specify)b1x.other (specify)b1x.other (specify)b1x.other (specify)b1x.other (specify)What is this firm's current legal status?
Other25155what percentage of this firm does the largest owner(s) own?what percentage of this firm does the largest owner(s) own?what percentage of this firm does the largest owner(s) own?what percentage of this firm does the largest owner(s) own?what percentage of this firm does the largest owner(s) own?What percent of this firm does the largest owner or owners own?7971-9do not know2530354042454950515556606570718085899091939598100Sysmissb.2a private domestic individuals, companies or organizationsb.2a private domestic individuals, companies or organizationsb.2a private domestic individuals, companies or organizationsb.2a private domestic individuals, companies or organizationsb.2a private domestic individuals, companies or organizationsSHOW CARDWhat percent of this firm is owned by each of the following:
Private domestic individuals, companies or organizations150-9do not know29101325304051559095100b.2b private foreign individuals, companies or organizationsb.2b private foreign individuals, companies or organizationsb.2b private foreign individuals, companies or organizationsb.2b private foreign individuals, companies or organizationsb.2b private foreign individuals, companies or organizationsSHOW CARDWhat percent of this firm is owned by each of the following:
Private foreign individuals, companies or organizations150-9do not know1049607075879198100b.2c government/stateb.2c government/stateb.2c government/stateb.2c government/stateb.2c government/stateSHOW CARDWhat percent of this firm is owned by each of the following:
Government/StateIF 100% TERMINATE150-9do not know45b.2d otherb.2d otherb.2d otherb.2d otherb.2d otherSHOW CARDWhat percent of this firm is owned by each of the following:
Other150-9do not know54590100are the owner of the firm:are the owner of the firm:are the owner of the firm:are the owner of the firm:are the owner of the firm:INTERVIEWER: SHOW CARDAre the owners of the firm:If answer is 1 or Don't know or Doesn't apply then GO TO QUESTION AFB4a150-9do not know-7does not apply1all men2majority are men3majority are women4all women5equally divided between men and womenis the largest owner femaleis the largest owner femaleis the largest owner femaleis the largest owner femaleis the largest owner femaleIs the largest owner female?
(IF THERE ARE MULTIPLE LARGE OWNERS WITH THE SAME OWNERSHIP SHARE, PLEASE ANSWER WITH RESPECT TO THE PERSON MOST ACTIVE IN THE OPERATION OF THE FIRM )5793-9do not know1yes2noSysmissethnic origin of the current largest ownerethnic origin of the current largest ownerethnic origin of the current largest ownerethnic origin of the current largest ownerethnic origin of the current largest ownerWhat is the nationality of the current largest owner?150-9do not know1african (specify afb4a1 [table 1] )2indian3lebanese/middle eastern4other asian (specify afb4a4 [table 4] )5european/caucasian6othermain african ethnic groupmain african ethnic groupmain african ethnic groupmain african ethnic groupmain african ethnic groupWhat is the nationality of the current largest owner?
African (specify)126241benin2nigeriaSysmissmain 'other asian ethnic groups'main 'other asian ethnic groups'main 'other asian ethnic groups'main 'other asian ethnic groups'main 'other asian ethnic groups'What is the nationality of the current largest owner?
Other Asian (specify)21481china2pakistanSysmisshow did the largest owner acquire ownership of this firmhow did the largest owner acquire ownership of this firmhow did the largest owner acquire ownership of this firmhow did the largest owner acquire ownership of this firmhow did the largest owner acquire ownership of this firmINTERVIEWER: SHOW CARDHow did the largest owner acquire ownership of this firm?If answer is other than 3 then GO TO QUESTION B3e150-91started the business on their own or with partners2purchased an existing business3joined an existing family business4joined an existing non family business5other (spontaneous)the family business was joined by:the family business was joined by:the family business was joined by:the family business was joined by:the family business was joined by:The family business was joined by6144-9do not know1heritage2marriage3otherSysmisswhy did largest owner start or take over this firm?why did largest owner start or take over this firm?why did largest owner start or take over this firm?why did largest owner start or take over this firm?why did largest owner start or take over this firm?INTERVIEWER: SHOW CARDWhich of the following two options best describes why the largest owner started or took over this firm?
To take advantage of a business opportunity
Jobs or opportunities were absent or not satisfactory150-9do not know1to take advantage of a business opportunity2jobs or opportunities were absent or not satisfactorylargest owner's involvement in decision making in this firm(s)?largest owner's involvement in decision making in this firm(s)?largest owner's involvement in decision making in this firm(s)?largest owner's involvement in decision making in this firm(s)?largest owner's involvement in decision making in this firm(s)?INTERVIEWER: SHOW CARDWhich of the following best describes the largest owner's involvement in decision making in this firms?If answer is 1 then GO TO QUESTION B5150-9do not know1makes most decisions on his/her own2makes decisions in consultation with other owners?3delegates most decisions to other partners owners?4has appointed a manager(s) who make decision5a board of directors makes the decision6otherb.3f otherb.3f otherb.3f otherb.3f otherb.3f otherWhich of the following best describes the largest owner's involvement in decision making in this firms?
Other5-9Alone and seek the opinion of employeesConsultancy cabinetTake the decisions together with the Marketing agentThe decision is taken in consultation with the other employees.in what year did this establishment begin operations in this country?in what year did this establishment begin operations in this country?in what year did this establishment begin operations in this country?in what year did this establishment begin operations in this country?in what year did this establishment begin operations in this country?READ ONLY IF A7=1 (yes)
I want to proceed by asking you about this establishment only.In what year did this establishment begin operations?INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR150-9do not know1946195419661969197219731977197819791981198219831984198519861987198819891990199119921993199419951996199719981999200020012002200320042005200620072008number of full-time employees of the establishment when it started operationsnumber of full-time employees of the establishment when it started operationsnumber of full-time employees of the establishment when it started operationsnumber of full-time employees of the establishment when it started operationsnumber of full-time employees of the establishment when it started operationsHow many full-time employees did this establishment employ when it started operations? Please include all employees and managers150-9do not know12345678910111314151619202630405180100150155227400600was establishment formally registered when it began operations in this country?was establishment formally registered when it began operations in this country?was establishment formally registered when it began operations in this country?was establishment formally registered when it began operations in this country?was establishment formally registered when it began operations in this country?Was this establishment formally registered when it began operations?150-9do not know12in what year was this establishment formally registered?in what year was this establishment formally registered?in what year was this establishment formally registered?in what year was this establishment formally registered?in what year was this establishment formally registered?In what year was this establishment formally registered?INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR.150-9don't know (spontaneous)-7never registered (spontaneous)195419661969197219751977197919801981198219831984198519861987198819891990199119921993199419951996199719981999200020012002200320042005200620072008what is the highest level of education of the current top manager?what is the highest level of education of the current top manager?what is the highest level of education of the current top manager?what is the highest level of education of the current top manager?what is the highest level of education of the current top manager?INTERVIEWER: SHOW CARDWhat is the highest level of education of the current top manager?
No Education
Primary School (complete or not)
Secondary School (complete or not)
Vocational Training
Some university training
Graduate degree150-9don't know (spontaneous)1no education2primary school (complete or not)3secondary school (complete or not)4vocational training5some university training6graduate degreehow many years of experience working in this sector does the top manager have?how many years of experience working in this sector does the top manager have?how many years of experience working in this sector does the top manager have?how many years of experience working in this sector does the top manager have?how many years of experience working in this sector does the top manager have?How many years of experience working in this sector does the Top Manager have?150-9don't know (spontaneous)1less than one year2345678910111213141516171819202122232425283032354050is the top manager female?is the top manager female?is the top manager female?is the top manager female?is the top manager female?150-9don't know (spontaneous)1yes2nodoes establishment have an internationally-recognized quality certification?does establishment have an internationally-recognized quality certification?does establishment have an internationally-recognized quality certification?does establishment have an internationally-recognized quality certification?does establishment have an internationally-recognized quality certification?Does this establishment have an internationally-recognized quality certification?INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000150-9don't know (spontaneous)-6still in process1yes2nois this establishment located in an export processing or other industrial zone?is this establishment located in an export processing or other industrial zone?is this establishment located in an export processing or other industrial zone?is this establishment located in an export processing or other industrial zone?is this establishment located in an export processing or other industrial zone?Is this establishment located in an export processing or other industrial zone?150-9don’t know (spontaneous)1export processing zone2other industrial zone3neither of the aboveapplied to obtain an electrical connection submitted over the last two years?applied to obtain an electrical connection submitted over the last two years?applied to obtain an electrical connection submitted over the last two years?applied to obtain an electrical connection submitted over the last two years?applied to obtain an electrical connection submitted over the last two years?READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year [insert last complete fiscal year].Over the last two years, did this establishment submit an application to obtain an electrical connection?If answer is No or Don't Know then GO TO QUESTION C.6150-9do not know1yes2nohow many days did it take for you to receive an electrical connection service?how many days did it take for you to receive an electrical connection service?how many days did it take for you to receive an electrical connection service?how many days did it take for you to receive an electrical connection service?how many days did it take for you to receive an electrical connection service?In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received?27123-9don't know (spontaneous)-6still in process-5application denied1less than one day10143045607290180210Sysmissinformal gift/payment expected or requested for an electrical connection?informal gift/payment expected or requested for an electrical connection?informal gift/payment expected or requested for an electrical connection?informal gift/payment expected or requested for an electrical connection?informal gift/payment expected or requested for an electrical connection?In reference to that application for an electrical connection, was an informal gift or payment expected or requested?27123-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmissover fiscal year 2008, did this establishment experience power outages?over fiscal year 2008, did this establishment experience power outages?over fiscal year 2008, did this establishment experience power outages?over fiscal year 2008, did this establishment experience power outages?over fiscal year 2008, did this establishment experience power outages?Over fiscal year 2008, did this establishment experience power outages?If answer is No or Don't Know GO TO QUESTION C.10150-9don't know (spontaneous)1yes2nonumber of power outages experienced in a typical month in last fiscal yearnumber of power outages experienced in a typical month in last fiscal yearnumber of power outages experienced in a typical month in last fiscal yearnumber of power outages experienced in a typical month in last fiscal yearnumber of power outages experienced in a typical month in last fiscal yearIn a typical month, over fiscal year 2008, how many power outages did this establishment experience?IF 0, GO TO QUESTION C.101419-9don't know (spontaneous)1345810121516202526304060Sysmisshow long did the average power outage last?how long did the average power outage last?how long did the average power outage last?how long did the average power outage last?how long did the average power outage last?How long did these power outages last on average?12921-9don't know (spontaneous)1less than one hour234561012202430Sysmissin last fiscal year, what were your losses that resulted from power outages?in last fiscal year, what were your losses that resulted from power outages?in last fiscal year, what were your losses that resulted from power outages?in last fiscal year, what were your losses that resulted from power outages?in last fiscal year, what were your losses that resulted from power outages?Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses.
Loss as percent of total annual sales due to power outagesPROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b10842-9don't know (spontaneous)none123451015192025406075100Sysmisstotal annual losses due to power outagestotal annual losses due to power outagestotal annual losses due to power outagestotal annual losses due to power outagestotal annual losses due to power outagesPlease estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses.
Annual losses due to power outagesPROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b21129-9don't know (spontaneous)none50005000012500015500030000040000050000080000010000001500000200000050000002000000022000000Sysmissgenerator shared or owned over the course of last fiscal year?generator shared or owned over the course of last fiscal year?generator shared or owned over the course of last fiscal year?generator shared or owned over the course of last fiscal year?generator shared or owned over the course of last fiscal year?Over the course of fiscal year 2008, did this establishment own or share a generator?If answer is No or Don't Know then GO TO QUESTION C.127476-9don't know (spontaneous)1yes2noSysmiss% electricity from generator owned/shared by the establishment in last fiscal yr% electricity from generator owned/shared by the establishment in last fiscal yr% electricity from generator owned/shared by the establishment in last fiscal yr% electricity from generator owned/shared by the establishment in last fiscal yr% electricity from generator owned/shared by the establishment in last fiscal yrIn fiscal year 2008, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared?40110-9don't know (spontaneous)14510151625304045506080100Sysmissapplication to obtain a water connection submitted over the last 2 fiscal years?application to obtain a water connection submitted over the last 2 fiscal years?application to obtain a water connection submitted over the last 2 fiscal years?application to obtain a water connection submitted over the last 2 fiscal years?application to obtain a water connection submitted over the last 2 fiscal years?Over the last two years, did this establishment submit an application to obtain a water connection?If answer is No or Don't Know then GO TO QUESTION C.15150-9don't know (spontaneous)1yes2nohow many days did it take for you to obtain a water connection?how many days did it take for you to obtain a water connection?how many days did it take for you to obtain a water connection?how many days did it take for you to obtain a water connection?how many days did it take for you to obtain a water connection?In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received?18132-9don't know (spontaneous)-6still in process-5application denied1less than one day14306090120180730Sysmisswhen you applied for a water connection, was an informal gift requested?when you applied for a water connection, was an informal gift requested?when you applied for a water connection, was an informal gift requested?when you applied for a water connection, was an informal gift requested?when you applied for a water connection, was an informal gift requested?In reference to that application for a water connection, was an informal gift or payment expected or requested?18132-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmissdid you experience insufficient water supply for production in last fiscal yr?did you experience insufficient water supply for production in last fiscal yr?did you experience insufficient water supply for production in last fiscal yr?did you experience insufficient water supply for production in last fiscal yr?did you experience insufficient water supply for production in last fiscal yr?Over fiscal year 2008, did this establishment experience insufficient water supply for production?If answer is No or Don't Know then GO TO QUESTION C.197476-9don't know (spontaneous)1yes2noSysmissfrequency of incidents of water shortages in a typical month in last fiscal yrfrequency of incidents of water shortages in a typical month in last fiscal yrfrequency of incidents of water shortages in a typical month in last fiscal yrfrequency of incidents of water shortages in a typical month in last fiscal yrfrequency of incidents of water shortages in a typical month in last fiscal yrIn a typical month, over fiscal year 2008, how many incidents of insufficient water supply did this establishment experience?If answer is 0 then GO TO QUESTION C.1921129-9don't know (spontaneous)181020Sysmissaverage length of water shortage (affecting production) in last fiscal yearaverage length of water shortage (affecting production) in last fiscal yearaverage length of water shortage (affecting production) in last fiscal yearaverage length of water shortage (affecting production) in last fiscal yearaverage length of water shortage (affecting production) in last fiscal yearHow long did these incidents of insufficient water supply last on average?19131-9don't know (spontaneous)1less than one hour2346122448168Sysmissapplication to obtain a telephone connection submitted over the last two yearsapplication to obtain a telephone connection submitted over the last two yearsapplication to obtain a telephone connection submitted over the last two yearsapplication to obtain a telephone connection submitted over the last two yearsapplication to obtain a telephone connection submitted over the last two yearsOver the last two years, did this establishment submit an application to obtain a telephone connection?If answer is No or Don't Know then GO TO QUESTION C.22150-9don't know (spontaneous)1yes2nohow many days did it take for you to receive a telephone connection service?how many days did it take for you to receive a telephone connection service?how many days did it take for you to receive a telephone connection service?how many days did it take for you to receive a telephone connection service?how many days did it take for you to receive a telephone connection service?In reference to that application for a telephone connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received?23127-9don't know (spontaneous)-6still in process-5application denied1less than one day5143090365Sysmisswhen you applied for a telephone connection was an informal gift requested?when you applied for a telephone connection was an informal gift requested?when you applied for a telephone connection was an informal gift requested?when you applied for a telephone connection was an informal gift requested?when you applied for a telephone connection was an informal gift requested?In reference to that application for a telephone connection, was an informal gift or payment expected or requested?23127-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmissdo you currently communicate with clients and suppliers by e-mail?do you currently communicate with clients and suppliers by e-mail?do you currently communicate with clients and suppliers by e-mail?do you currently communicate with clients and suppliers by e-mail?do you currently communicate with clients and suppliers by e-mail?At the present time, does this establishment use any of the following:
E-mail to communicate with clients or suppliers?150-9don't know (spontaneous)1yes2nodo you currently communicate with clients and suppliers via your website?do you currently communicate with clients and suppliers via your website?do you currently communicate with clients and suppliers via your website?do you currently communicate with clients and suppliers via your website?do you currently communicate with clients and suppliers via your website?At the present time, does this establishment use any of the following:
Its own website?150-9don't know (spontaneous)1yes2nohow much of an obstacle is electricity to the current operations of this firm?how much of an obstacle is electricity to the current operations of this firm?how much of an obstacle is electricity to the current operations of this firm?how much of an obstacle is electricity to the current operations of this firm?how much of an obstacle is electricity to the current operations of this firm?SHOW CARDIs electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?150-9Don't know-7Does not applyNo Obstacle1Minor Obstacle2Moderate Obstacle3Major Obstacle4Very Severe Obstaclemain product\service (by the largest % of annual sales) in last fiscal yearmain product\service (by the largest % of annual sales) in last fiscal yearmain product\service (by the largest % of annual sales) in last fiscal yearmain product\service (by the largest % of annual sales) in last fiscal yearmain product\service (by the largest % of annual sales) in last fiscal yearREAD THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales.In fiscal year 2008, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales (in LCU)?150-7AccomodationAdministrative worksAdvertizing salesAgricultural InputsAluminium Doors, WindowsAutomobile distributionBaobab JuiceBeam and coalBooksBrochuresBuilding ConstructionCarrot-based productsCementChalkChocolate pieCivil EngineeringCleaning productsCleaning servicesClothesClothsCommunicationComputersConstructionConstruction/Public worksConsumablesCottonDetergentsDrink mixed with roots of treesDrinksDry cleaning/Laundry servicesExercise BooksExporting cottonFactory works, in the form of services and sales of woodFloor TilesFoamFood stuffForex Bureau servicesFreight Forwarding consignmentFrozen fishes and fowlsFuelFurnitureGSM ProductsHydrophilicImportation of medical techical materialsInsecticidesIronMaizeMaking of tables and chairs/desksManual for the new programmes for primary schoolMarket studies and contractsMatress PEBMedical consumablesMetallic ConstructionMilkMineral bottle waterMount St. MichealOffice FurnituresOxygenePaintsPaperPaper and InkPaper and inkPaper printingPhamaceutical productsPhotoPhotocopy(Color and black and white)PipesPlasticPlastic productsPrintingPrinting house/School manualsPrinting of ReceiptPrinting of ballot papers for 2008 electionsPrinting of image boxesPrinting of the crossProduction of cementProject ManagementRiceRoofing sheetsSale and maintainance of medical equipmentsSale of VaccinesSale of insecticidesSale of spare parts of machines for public worksSales of ClothsSales of MotobikesSales of MotocyclesSales of TimberSales of Tooth pasteSales of carsSales of day chicksSales of dustersSales of school stationerySales of tyresSawmill activitiesSawmill servicesSchool BooksSchool ManualsSecond hand clothingSecond hand tyresSecondary ClothesService providersServices in hydrolicsSteel reinforcement barStorage and factory TimberTextileTextile waxTextile(Wax Hollandais)Tiling and sales of tiles in fiberTimberTransformation of fruits and vegetablesTransportationTransportation by airVarious ArticlesVehiclesVoter cardsWaste water treatmentWeldingWholesale of secondhand clothesWood fabrics productsYoghourtprintingfirst product/service isic codefirst product/service isic codefirst product/service isic codefirst product/service isic codefirst product/service isic codeSHOW CARDUsing this card, please choose the 4-digit code that best applies to the main product of this establishment.150-9do not know1513151415201541155115541723201020222029210221092211222122222413242224232424252026942695272028122899291933113610369945205010503050405050511051215122513151395141514251435149519052205231523252335234523952405259526055106021621063026303642065997413741474947499first product/service, percent of total annual salesfirst product/service, percent of total annual salesfirst product/service, percent of total annual salesfirst product/service, percent of total annual salesfirst product/service, percent of total annual salesWhat percentage of total sales does the main product represent?150-9do not know13253033404547505455586065707580858690959899100in last fiscal year, what were this establishment’s total annual sales?in last fiscal year, what were this establishment’s total annual sales?in last fiscal year, what were this establishment’s total annual sales?in last fiscal year, what were this establishment’s total annual sales?in last fiscal year, what were this establishment’s total annual sales?In fiscal year 2008, what were this establishment's total annual sales?150-9do not know-850000060000090000010000002000000300000048000005000000572171560000006500000700000075000008000000841344610000000108000001100000012000000130000001500000016578895196665001979820020000000212903142280215624000000250000003000000032822715350000004000000042000000427580004500000046000000500000005467080159906260600000006500000070000000720000008034112385041050899250009600000010000000012986869813647630415000000015165447516092787616400000016665416816900000017000000018151117019000000020000000020500000022627209523400900025000000028772090829900000030000000030200176935158530935860333142581146050424479160000000060800000073000000075543258490000000010040000001200000000214024108521871525722324000000301500000040000000004692966233700000000074404591857595000000794462088910000000000111412382041222669600021000000000220000000002700000000030000000000350000000005301374135165000000000what % of establishment's sales were: national sales?what % of establishment's sales were: national sales?what % of establishment's sales were: national sales?what % of establishment's sales were: national sales?what % of establishment's sales were: national sales?1) SHOW CARD
2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLEIn fiscal year 2008, what percent of this establishment's sales were:
National salesIF 100, GO TO QUESTION AFD.11a150-9do not know3102030374065677080909596100what % of establishment's sales were: indirect exports? (using a third party)what % of establishment's sales were: indirect exports? (using a third party)what % of establishment's sales were: indirect exports? (using a third party)what % of establishment's sales were: indirect exports? (using a third party)what % of establishment's sales were: indirect exports? (using a third party)1) SHOW CARD
2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLEIn fiscal year 2008, what percent of this establishment's sales were:
Indirect exports (sold domestically to third party that exports products)IF 100, GO TO QUESTION D.8150-9do not know2581020303560708090100what % of establishment's sales were: direct exports?what % of establishment's sales were: direct exports?what % of establishment's sales were: direct exports?what % of establishment's sales were: direct exports?what % of establishment's sales were: direct exports?1) SHOW CARD
2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLEIn fiscal year 2008, what percent of this establishment's sales were:
Direct exportsIF 0, GO TO QUESTION D.8150-9do not know24810152030336397100neighboring countries within sub-saharan africaneighboring countries within sub-saharan africaneighboring countries within sub-saharan africaneighboring countries within sub-saharan africaneighboring countries within sub-saharan africaSHOW CARDIn fiscal year 2008, what percent of this establishment's annual export revenue were to: Neighboring Countries within Sub-Saharan Africa14136-9do not know21050638095100Sysmissdeveloped countriesdeveloped countriesdeveloped countriesdeveloped countriesdeveloped countriesSHOW CARDIn fiscal year 2008, what percent of this establishment's annual export revenue were to: Developed Countries14136-9do not know51790SysmissotherotherotherotherotherSHOW CARDIn fiscal year 2008, what percent of this establishment's annual export revenue were to:
Other14136-9do not know3375098100Sysmissin 2008, when exporting directly, what is the main point of exit used?in 2008, when exporting directly, what is the main point of exit used?in 2008, when exporting directly, what is the main point of exit used?in 2008, when exporting directly, what is the main point of exit used?in 2008, when exporting directly, what is the main point of exit used?In fiscal year 2008, when exporting directly, what is the main point of exit (e.g., border crossing, land port, airport, or seaport) that this establishment used?11AirportBorder at Seme KrakeHarborHilacondji BorderLand BorderLand BordersLand bordersin 2008, how many av. days did it take for your exported goods to clear customs?in 2008, how many av. days did it take for your exported goods to clear customs?in 2008, how many av. days did it take for your exported goods to clear customs?in 2008, how many av. days did it take for your exported goods to clear customs?in 2008, how many av. days did it take for your exported goods to clear customs?In fiscal year 2008,when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs?14136-9don't know (spontaneous)1less than one day24710303544Sysmisstotal clearing costs for an average consignment as a % of consignment valuetotal clearing costs for an average consignment as a % of consignment valuetotal clearing costs for an average consignment as a % of consignment valuetotal clearing costs for an average consignment as a % of consignment valuetotal clearing costs for an average consignment as a % of consignment valueThinking of the main point of exit, in fiscal year 2008, what were the total clearing costs for an average consignment as a percent of the consignment value? In calculating the total clearing costs, please include things such as payments to clearing agents, storage fees, container handling fees, and gifts or informal payments to customs officials.11139-9do not know1257283190SysmissPercentage of lost value of exported products because of thef in transit in 2008Percentage of lost value of exported products because of thef in transit in 2008Percentage of lost value of exported products because of thef in transit in 2008Percentage of lost value of exported products because of thef in transit in 2008Percentage of lost value of exported products because of thef in transit in 2008In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of theft?14136-9do not knowno lossesSysmiss% value directly exported products lost in transit by breakage or spoilage, 2008% value directly exported products lost in transit by breakage or spoilage, 2008% value directly exported products lost in transit by breakage or spoilage, 2008% value directly exported products lost in transit by breakage or spoilage, 2008% value directly exported products lost in transit by breakage or spoilage, 2008In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of breakage or spoilage?14136-9do not knowno lossesSysmissin what year did this establishment first export directly or indirectly?in what year did this establishment first export directly or indirectly?in what year did this establishment first export directly or indirectly?in what year did this establishment first export directly or indirectly?in what year did this establishment first export directly or indirectly?In which year did this establishment first export directly or indirectly?31119-9don't know (spontaneous)198519891992199619981999200020012002200320042005200620072008Sysmiss% of material inputs and supplies of domestic origin in last fiscal year% of material inputs and supplies of domestic origin in last fiscal year% of material inputs and supplies of domestic origin in last fiscal year% of material inputs and supplies of domestic origin in last fiscal year% of material inputs and supplies of domestic origin in last fiscal yearSHOW CARDIn fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were:
Material inputs or supplies of domestic origin7476-9don't know (spontaneous)13510203050607075809095100Sysmiss% of material inputs and supplies of foreign origin in last fiscal year% of material inputs and supplies of foreign origin in last fiscal year% of material inputs and supplies of foreign origin in last fiscal year% of material inputs and supplies of foreign origin in last fiscal year% of material inputs and supplies of foreign origin in last fiscal yearSHOW CARDIn fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were:
Material inputs or supplies of foreign originIF 0, GO TO QUESTION D.307476-9don't know (spontaneous)5102025304050708090959799100Sysmisswere any of these material inputs and supplies imported directly?were any of these material inputs and supplies imported directly?were any of these material inputs and supplies imported directly?were any of these material inputs and supplies imported directly?were any of these material inputs and supplies imported directly?Were any of the material inputs or supplies purchased in fiscal year 2008, imported directly?If answer is No or Don't Know then GO TO QUESTION D.3050100-9don't know (spontaneous)1yes2noSysmissav. no. days for imported goods to clear customs in last fiscal yearav. no. days for imported goods to clear customs in last fiscal yearav. no. days for imported goods to clear customs in last fiscal yearav. no. days for imported goods to clear customs in last fiscal yearav. no. days for imported goods to clear customs in last fiscal yearIn fiscal year 2008, when this establishment imported material inputs or supplies, how many days did it take on average from the time these goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs?19131-9do not know2710203048606580Sysmissin 2008, for how long had you known your main supplier of your main sales item?in 2008, for how long had you known your main supplier of your main sales item?in 2008, for how long had you known your main supplier of your main sales item?in 2008, for how long had you known your main supplier of your main sales item?in 2008, for how long had you known your main supplier of your main sales item?In fiscal year 2008, for how many years have you known this establishment's primary supplier of its main input?7476-9do not know1less than one year2345678910121314151819202223242530Sysmissin 2008, did you subcontract any part of its production to other firms?in 2008, did you subcontract any part of its production to other firms?in 2008, did you subcontract any part of its production to other firms?in 2008, did you subcontract any part of its production to other firms?in 2008, did you subcontract any part of its production to other firms?In fiscal year 2008, did this establishment subcontract any part of its production to other firms?7476-9don't know (spontaneous)1yes2noSysmisshow much of an obstcle is: transportation of goods, supplies, and inputs?how much of an obstcle is: transportation of goods, supplies, and inputs?how much of an obstcle is: transportation of goods, supplies, and inputs?how much of an obstcle is: transportation of goods, supplies, and inputs?how much of an obstcle is: transportation of goods, supplies, and inputs?SHOW CARDIs transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstaclehow much of an obstacle is: customs and trade regulations?how much of an obstacle is: customs and trade regulations?how much of an obstacle is: customs and trade regulations?how much of an obstacle is: customs and trade regulations?how much of an obstacle is: customs and trade regulations?SHOW CARDAre customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleestimated local market share of your main product line, in fiscal year 2008.estimated local market share of your main product line, in fiscal year 2008.estimated local market share of your main product line, in fiscal year 2008.estimated local market share of your main product line, in fiscal year 2008.estimated local market share of your main product line, in fiscal year 2008.Please estimate what is the local market share of this establishment's main product line, in fiscal year 2008.7476-9do not know1510151720253040506070758090100Sysmissdo you use technology licensed from a foreign-owned company?do you use technology licensed from a foreign-owned company?do you use technology licensed from a foreign-owned company?do you use technology licensed from a foreign-owned company?do you use technology licensed from a foreign-owned company?Does this establishment at present use technology licensed from a foreign-owned company, excluding office software?7476-9don't know (spontaneous)1yes2noSysmissdoes this establishment compete against unregistered or informal firms?does this establishment compete against unregistered or informal firms?does this establishment compete against unregistered or informal firms?does this establishment compete against unregistered or informal firms?does this establishment compete against unregistered or informal firms?Does this establishment compete against unregistered or informal firms?150-9don't know (spontaneous)1yes2nohow much of an obstacle are the informal sector competitors to your operations?how much of an obstacle are the informal sector competitors to your operations?how much of an obstacle are the informal sector competitors to your operations?how much of an obstacle are the informal sector competitors to your operations?how much of an obstacle are the informal sector competitors to your operations?SHOW CARDAre practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleapplic. to obtain a construction-related permit submitted over the last 2 yearsapplic. to obtain a construction-related permit submitted over the last 2 yearsapplic. to obtain a construction-related permit submitted over the last 2 yearsapplic. to obtain a construction-related permit submitted over the last 2 yearsapplic. to obtain a construction-related permit submitted over the last 2 yearsMore specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit?If answer is No or Don't Know then GO TO QUESTION G.30150-9don't know (spontaneous)1yes2nohow many days did it take for you to obtain a construction-related permit?how many days did it take for you to obtain a construction-related permit?how many days did it take for you to obtain a construction-related permit?how many days did it take for you to obtain a construction-related permit?how many days did it take for you to obtain a construction-related permit?In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted?13137-9don't know (spontaneous)-6still in process-5application denied1less than one day153045365Sysmissinformal gift/payment expected or requested for a construction-related permitinformal gift/payment expected or requested for a construction-related permitinformal gift/payment expected or requested for a construction-related permitinformal gift/payment expected or requested for a construction-related permitinformal gift/payment expected or requested for a construction-related permitIn reference to that application for a construction-related permit, was an informal gift or payment expected or requested?13137-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmisshow much of an obstacle is access to land to the operations of this firm?how much of an obstacle is access to land to the operations of this firm?how much of an obstacle is access to land to the operations of this firm?how much of an obstacle is access to land to the operations of this firm?how much of an obstacle is access to land to the operations of this firm?SHOW CARDIs access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstaclein fiscal year 2008, did this establishment pay for security?in fiscal year 2008, did this establishment pay for security?in fiscal year 2008, did this establishment pay for security?in fiscal year 2008, did this establishment pay for security?in fiscal year 2008, did this establishment pay for security?READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic.In fiscal year 2008, did this establishment pay for security, for example equipment, personnel, or professional security services?If answer is No or Don't Know then GO TO QUESTION I.3150-9don't know (spontaneous)1yes2nopercentage of total annual sales paid for security in last fiscal yearpercentage of total annual sales paid for security in last fiscal yearpercentage of total annual sales paid for security in last fiscal yearpercentage of total annual sales paid for security in last fiscal yearpercentage of total annual sales paid for security in last fiscal yearIn fiscal year 2008, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security?
Percent of total annual sales for securityPROVIDE EITHER ONE OR THE OTHER, NOT BOTH44106-9don't know (spontaneous)none12451012202540Sysmissin last fiscal year, what is the total annual cost of security?in last fiscal year, what is the total annual cost of security?in last fiscal year, what is the total annual cost of security?in last fiscal year, what is the total annual cost of security?in last fiscal year, what is the total annual cost of security?In fiscal year 2008, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security?
Total annual cost of securityPROVIDE EITHER ONE OR THE OTHER, NOT BOTH46104-9don't know (spontaneous)none100005000054000600006500010000012000018000021000022000030000036000040000050000060000070000096000012000001800000186000020000002700000300000033902005000000894564710000000144000003500000036000000Sysmisslosses due to theft, robbery, vandalism or arson experienced in last fiscal yearlosses due to theft, robbery, vandalism or arson experienced in last fiscal yearlosses due to theft, robbery, vandalism or arson experienced in last fiscal yearlosses due to theft, robbery, vandalism or arson experienced in last fiscal yearlosses due to theft, robbery, vandalism or arson experienced in last fiscal yearIn fiscal year 2008, did this establishment experience losses as a result of theft, robbery, vandalism or arson?If answer is No or Don't Know then GO TO QUESTION I.30150-9don't know (spontaneous)1yes2nolosses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales)losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales)losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales)losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales)losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales)In fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment's premises either as a percentage of total annual sales or as total annual losses?
Losses as percent of total annual salesPROVIDE EITHER ONE OR THE OTHER, NOT BOTH16134-9don't know (spontaneous)none125Sysmissvalue of losses due to theft, robbery,vandalism or arson in last fiscal yrvalue of losses due to theft, robbery,vandalism or arson in last fiscal yrvalue of losses due to theft, robbery,vandalism or arson in last fiscal yrvalue of losses due to theft, robbery,vandalism or arson in last fiscal yrvalue of losses due to theft, robbery,vandalism or arson in last fiscal yrIn fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment's premises either as a percentage of total annual sales or as total annual losses?
Total annual value of lossesPROVIDE EITHER ONE OR THE OTHER, NOT BOTH10140-9don't know (spontaneous)none5000001200000160000020000005000000800000011500000Sysmisshow much of an obstacle are crime, theft and disorder to this establishment?how much of an obstacle are crime, theft and disorder to this establishment?how much of an obstacle are crime, theft and disorder to this establishment?how much of an obstacle are crime, theft and disorder to this establishment?how much of an obstacle are crime, theft and disorder to this establishment?SHOW CARDAre crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacle% material inputs or services paid for before the delivery, 2008% material inputs or services paid for before the delivery, 2008% material inputs or services paid for before the delivery, 2008% material inputs or services paid for before the delivery, 2008% material inputs or services paid for before the delivery, 20081) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would like to ask you a few questions about how you finance the operations of this establishment.
2) Show cardIn fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were:
Paid for before the delivery?150-9do not know257101520253035475060677075809095100And what percent were paid for on delivery?And what percent were paid for on delivery?And what percent were paid for on delivery?And what percent were paid for on delivery?And what percent were paid for on delivery?In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were:
Paid for on delivery?150-9do not know5101218202530334045506070758090100And what percent were paid for after delivery?And what percent were paid for after delivery?And what percent were paid for after delivery?And what percent were paid for after delivery?And what percent were paid for after delivery?In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were:
Paid for after delivery?150-9do not know2510152023253033405055607080819095100% of total annual sales paid for before the delivery in last fiscal year% of total annual sales paid for before the delivery in last fiscal year% of total annual sales paid for before the delivery in last fiscal year% of total annual sales paid for before the delivery in last fiscal year% of total annual sales paid for before the delivery in last fiscal yearSHOW CARDIn fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were:
Paid for before the delivery?150-9do not know157101520304050607075809095100and what percent were: paid on delivery?and what percent were: paid on delivery?and what percent were: paid on delivery?and what percent were: paid on delivery?and what percent were: paid on delivery?SHOW CARDIn fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were:
Paid for on delivery?150-9do not know5101215202530404550607075809092959899100and what percent were: paid after delivery?and what percent were: paid after delivery?and what percent were: paid after delivery?and what percent were: paid after delivery?and what percent were: paid after delivery?SHOW CARDIn fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were:
Paid for after delivery?150-9do not know125810152025304050607075808185909599100in 2008, % working capital financed from: Internal funds\ Retained earningsin 2008, % working capital financed from: Internal funds\ Retained earningsin 2008, % working capital financed from: Internal funds\ Retained earningsin 2008, % working capital financed from: Internal funds\ Retained earningsin 2008, % working capital financed from: Internal funds\ Retained earningsINTERVIEWER: SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources?
Internal funds/Retained earnings150-9do not know58101520253040506067707578809095100Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)INTERVIEWER: SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources?
Borrowed from banks (private and state-owned)150-9do not know256710152021222530354050607075809095100Borrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsINTERVIEWER: SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources?
Borrowed from non-bank financial institutions150-9do not know32025304050100Purchases on credit from suppliers and advances from customersPurchases on credit from suppliers and advances from customersPurchases on credit from suppliers and advances from customersPurchases on credit from suppliers and advances from customersPurchases on credit from suppliers and advances from customersINTERVIEWER: SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources?
Purchases on credit from suppliers and advances from customers150-9do not know2510152025303540507080100Other (moneylenders, friends, relatives, etc.)Other (moneylenders, friends, relatives, etc.)Other (moneylenders, friends, relatives, etc.)Other (moneylenders, friends, relatives, etc.)Other (moneylenders, friends, relatives, etc.)INTERVIEWER: SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources?
Other (moneylenders, friends, relatives, etc.)150-9do not know26102030334050607075did this establishment purchase any fixed assets in last fiscal yr?did this establishment purchase any fixed assets in last fiscal yr?did this establishment purchase any fixed assets in last fiscal yr?did this establishment purchase any fixed assets in last fiscal yr?did this establishment purchase any fixed assets in last fiscal yr?In fiscal year 2008, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings?If answer is No or Don't Know then GO TO QUESTION K.6150-9don't know (spontaneous)1yes2nototal annual expenditure for purchases of equipment in last fiscal yrtotal annual expenditure for purchases of equipment in last fiscal yrtotal annual expenditure for purchases of equipment in last fiscal yrtotal annual expenditure for purchases of equipment in last fiscal yrtotal annual expenditure for purchases of equipment in last fiscal yrIn fiscal year 2008, how much did this establishment spend on purchases of:
Machinery, vehicles, and equipment (new or used)6288-9do not know650292021193000003100004600006000006750007500001200000150000023000003000000350000040000006500000700000087749589000000100000001100000012000000134154301500000018500000200000003000000030768468400000004700000060000000800000001190000001200000001280000002000000003842864614160000002000000000Sysmisstotal annual expenditure for purchases of land and buildings in last fiscal yrtotal annual expenditure for purchases of land and buildings in last fiscal yrtotal annual expenditure for purchases of land and buildings in last fiscal yrtotal annual expenditure for purchases of land and buildings in last fiscal yrtotal annual expenditure for purchases of land and buildings in last fiscal yrIn fiscal year 2008, how much did this establishment spend on purchases of:
Land and buildings6288-9do not know2000000231090050000001000000025000000400000008000000090000000Sysmiss% of fixed assets funded by internal funds\ retained earnings in last fiscal yr% of fixed assets funded by internal funds\ retained earnings in last fiscal yr% of fixed assets funded by internal funds\ retained earnings in last fiscal yr% of fixed assets funded by internal funds\ retained earnings in last fiscal yr% of fixed assets funded by internal funds\ retained earnings in last fiscal yrSHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources?
Internal funds or retained earnings6288-9do not know430455060657090100Sysmissowners’ contributions or issued new equityowners’ contributions or issued new equityowners’ contributions or issued new equityowners’ contributions or issued new equityowners’ contributions or issued new equitySHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources?
Owners' contribution or issued new equity shares6288-9do not know1075SysmissBorrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources?
Borrowed from banks (private and state-owned)6288-9do not know425303555100SysmissBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsSHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources?
Borrowed from non-bank financial institutions6288-9do not know100Sysmisspurchases on credit from suppliers and advances from customerspurchases on credit from suppliers and advances from customerspurchases on credit from suppliers and advances from customerspurchases on credit from suppliers and advances from customerspurchases on credit from suppliers and advances from customersSHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources?
Purchases on credit from suppliers and advances from customers6288-9do not know1775100Sysmissother (moneylenders, friends, relatives, bonds, commercial papers etc)other (moneylenders, friends, relatives, bonds, commercial papers etc)other (moneylenders, friends, relatives, bonds, commercial papers etc)other (moneylenders, friends, relatives, bonds, commercial papers etc)other (moneylenders, friends, relatives, bonds, commercial papers etc)Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources:
Other (moneylenders, friends, relatives, bonds, commercial papers etc)6288-9do not know405070Sysmissdoes this establishment have a checking and\or saving account?does this establishment have a checking and\or saving account?does this establishment have a checking and\or saving account?does this establishment have a checking and\or saving account?does this establishment have a checking and\or saving account?Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account?150-9don't know (spontaneous)1yes2noat this time, does this establishment have an overdraft facility?at this time, does this establishment have an overdraft facility?at this time, does this establishment have an overdraft facility?at this time, does this establishment have an overdraft facility?at this time, does this establishment have an overdraft facility?At this time, does this establishment have an overdraft facility?150-9don't know (spontaneous)1yes2nodoes this establishment have a line of credit or loan from a financial inst.?does this establishment have a line of credit or loan from a financial inst.?does this establishment have a line of credit or loan from a financial inst.?does this establishment have a line of credit or loan from a financial inst.?does this establishment have a line of credit or loan from a financial inst.?At this time, does this establishment have a line of credit or a loan from a financial institution?If answer is No or Don't Know then GO TO QUESTION K.16150-9don't know (spontaneous)1yes2notype of financial institution that granted the line of credit or loantype of financial institution that granted the line of credit or loantype of financial institution that granted the line of credit or loantype of financial institution that granted the line of credit or loantype of financial institution that granted the line of credit or loanSHOW CARDReferring to the most recent line of credit or loan, what type of financial institution granted this loan?
Private commercial banks
State-owned banks or government agency
Non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies
Other5991-9Don't know1Private commercial banks2State-owned banks or government agency3Non-bank financial institutions4OtherSysmissin what year was the most recent line of credit or loan approved?in what year was the most recent line of credit or loan approved?in what year was the most recent line of credit or loan approved?in what year was the most recent line of credit or loan approved?in what year was the most recent line of credit or loan approved?Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved?5991-9don't know (spontaneous)1999200320052006200720082009Sysmisswhat is the rate of interest of this most recent [line of credit or loan]?what is the rate of interest of this most recent [line of credit or loan]?what is the rate of interest of this most recent [line of credit or loan]?what is the rate of interest of this most recent [line of credit or loan]?what is the rate of interest of this most recent [line of credit or loan]?What is the rate of interest of this most recent [line of credit or loan]?5991-9don't know (spontaneous)56789101112131415Sysmissfor the most recent loan, what was the value at the time of approval?for the most recent loan, what was the value at the time of approval?for the most recent loan, what was the value at the time of approval?for the most recent loan, what was the value at the time of approval?for the most recent loan, what was the value at the time of approval?Referring only to this most recent loan or line of credit, what was its value at the time of approval?5991-9don't know (spontaneous)-8ref (spontaneous)200820000003000000350000050000006000000650000080000001000000015000000200000002500000027000000300000005500000065000000700000009000000010000000015000000020000000040000000012000000001500000000200000000045000000005000000000Sysmissfinancing required for the most recent line of credit or loanfinancing required for the most recent line of credit or loanfinancing required for the most recent line of credit or loanfinancing required for the most recent line of credit or loanfinancing required for the most recent line of credit or loanReferring only to this most recent loan or line of credit, did the financing require collateral?If answer is No or Don't Know then GO TO QUESTION K.165991-9don't know (spontaneous)1yes2noSysmisstype of collateral required for the most recent loan? land, buildingstype of collateral required for the most recent loan? land, buildingstype of collateral required for the most recent loan? land, buildingstype of collateral required for the most recent loan? land, buildingstype of collateral required for the most recent loan? land, buildingsINTERVIEWER: READ OUTReferring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment50100-9don't know (spontaneous)1yes2noSysmisstype of collateral required for the most recent loan? equipmenttype of collateral required for the most recent loan? equipmenttype of collateral required for the most recent loan? equipmenttype of collateral required for the most recent loan? equipmenttype of collateral required for the most recent loan? equipmentReferring only to this most recent loan or line of credit, what type of collateral was required?
Machinery and equipment including movables50100-9don't know (spontaneous)1yes2noSysmisstype of collateral required for the most recent loan? accountstype of collateral required for the most recent loan? accountstype of collateral required for the most recent loan? accountstype of collateral required for the most recent loan? accountstype of collateral required for the most recent loan? accountsReferring only to this most recent loan or line of credit, what type of collateral was required?
Accounts receivable and inventories50100-9don't know (spontaneous)1yes2noSysmisstype of collateral required for the most recent loan? personal assetstype of collateral required for the most recent loan? personal assetstype of collateral required for the most recent loan? personal assetstype of collateral required for the most recent loan? personal assetstype of collateral required for the most recent loan? personal assetsReferring only to this most recent loan or line of credit, what type of collateral was required?
Personal assets of owner (house, etc.)50100-9don't know (spontaneous)1yes2noSysmisstype of collateral required for the most recent loan? othertype of collateral required for the most recent loan? othertype of collateral required for the most recent loan? othertype of collateral required for the most recent loan? othertype of collateral required for the most recent loan? otherReferring only to this most recent loan or line of credit, what type of collateral was required?
Other forms of collateral not included in the categories above50100-9don't know (spontaneous)1yes2noSysmissapprox. collateral needed as % of the loan value \ value of the line of creditapprox. collateral needed as % of the loan value \ value of the line of creditapprox. collateral needed as % of the loan value \ value of the line of creditapprox. collateral needed as % of the loan value \ value of the line of creditapprox. collateral needed as % of the loan value \ value of the line of creditReferring only to this most recent line of credit or loan, what was the approximate value of the collateral required?50100-9don't know (spontaneous)1500000500000060000001600000018000000200000003000000035000000400000004500000050000000600000007450000080000000900000001000000001100000001200000001500000002500000003000000005000000009600000002000000000300000000045000000005000000000Sysmissin last fiscal yr, did establishment apply for new loans/lines of credit?in last fiscal yr, did establishment apply for new loans/lines of credit?in last fiscal yr, did establishment apply for new loans/lines of credit?in last fiscal yr, did establishment apply for new loans/lines of credit?in last fiscal yr, did establishment apply for new loans/lines of credit?Referring again to the last fiscal year 2008, did this establishment apply for any loans or lines of credit?150-9don't know (spontaneous)1yes2nomain reason for not applying for new loans or new lines of creditmain reason for not applying for new loans or new lines of creditmain reason for not applying for new loans or new lines of creditmain reason for not applying for new loans or new lines of creditmain reason for not applying for new loans or new lines of creditSHOW CARDWhat was the main reason why this establishment did not apply for any line of credit or loan in fiscal year 2008?
No need for a loan - establishment has sufficient capital
Application procedures for loans or lines of credit are complex
Interest rates are not favorable
Collateral requirements are too high
Size of loan and maturity are insufficient
It is necessary to make informal payments to get bank loans
Did not think it would be approved
Other8268-9don't know (spontaneous)1no need for a loan - establishment has sufficient capital2application procedures for loans or lines of credit are complex3interest rates are not favorable4collateral requirements are too high5size of loan and maturity are insufficient6did not think it would be approved7otherSysmissfinancial statements checked & certified by external auditor in last fiscal yr?financial statements checked & certified by external auditor in last fiscal yr?financial statements checked & certified by external auditor in last fiscal yr?financial statements checked & certified by external auditor in last fiscal yr?financial statements checked & certified by external auditor in last fiscal yr?In fiscal year 2008, did this establishment have its annual financial statements checked and certified by an external auditor?150-9don't know (spontaneous)1yes2nohow much of an obstacle is: access to financehow much of an obstacle is: access to financehow much of an obstacle is: access to financehow much of an obstacle is: access to financehow much of an obstacle is: access to financeSHOW CARDIs access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstaclethe court system is fair, impartial and uncorruptedthe court system is fair, impartial and uncorruptedthe court system is fair, impartial and uncorruptedthe court system is fair, impartial and uncorruptedthe court system is fair, impartial and uncorrupted1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING:
The following questions assess how establishments, such as this one, deal with government officials and their agencies.
2) SHOW CARDI am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree.
"The court system is fair, impartial and uncorrupted."150-9don't know (spontaneous)1strongly disagree2tend to disagree3tend to agree4strongly agreewhat % of senior management time was spent in dealing with govt regulations?what % of senior management time was spent in dealing with govt regulations?what % of senior management time was spent in dealing with govt regulations?what % of senior management time was spent in dealing with govt regulations?what % of senior management time was spent in dealing with govt regulations?In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms]150-9don't know (spontaneous)no time was spent123510141520253040506075100over the last 12 months, was this establishment inspected by tax officials?over the last 12 months, was this establishment inspected by tax officials?over the last 12 months, was this establishment inspected by tax officials?over the last 12 months, was this establishment inspected by tax officials?over the last 12 months, was this establishment inspected by tax officials?Over the last year, was this establishment visited or inspected by tax officials?If answer is No or Don't Know then GO TO QUESTION J.6a150-9don't know (spontaneous)1yes2nofrequency of inspections/requirement for meeting by tax officialsfrequency of inspections/requirement for meeting by tax officialsfrequency of inspections/requirement for meeting by tax officialsfrequency of inspections/requirement for meeting by tax officialsfrequency of inspections/requirement for meeting by tax officialsOver the last year, how many times was this establishment either inspected by tax officials or required to meet with them?9258-9don't know (spontaneous)123456111215172022100Sysmissin any of these inspections was a gift or informal requested ?in any of these inspections was a gift or informal requested ?in any of these inspections was a gift or informal requested ?in any of these inspections was a gift or informal requested ?in any of these inspections was a gift or informal requested ?In any of these inspections or meetings was a gift or informal payment expected or requested?9258-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmissgovernment contract secured (or attempted) in the last 12 months?government contract secured (or attempted) in the last 12 months?government contract secured (or attempted) in the last 12 months?government contract secured (or attempted) in the last 12 months?government contract secured (or attempted) in the last 12 months?Over the last year, has this establishment secured or attempted to secure a government contract?If answer is No or Don't Know then GO TO QUESTION J.7150-9don't know (spontaneous)1yes2no% of contract value av. firm pays in informal gifts to govt to secure contract?% of contract value av. firm pays in informal gifts to govt to secure contract?% of contract value av. firm pays in informal gifts to govt to secure contract?% of contract value av. firm pays in informal gifts to govt to secure contract?% of contract value av. firm pays in informal gifts to govt to secure contract?When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract?6090-9don't know (spontaneous)-8refusal (spontaneous)no payments5101520Sysmisspercent of total annual sales paid in informal paymentspercent of total annual sales paid in informal paymentspercent of total annual sales paid in informal paymentspercent of total annual sales paid in informal paymentspercent of total annual sales paid in informal paymentsIt is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose?
Percent of total annual sales paid as informal paymentPROVIDE EITHER ONE OR THE OTHER, NOT BOTH1464-9don't know (spontaneous)-8refusal (spontaneous)no payments15101520253040Sysmisstotal annual informal paymenttotal annual informal paymenttotal annual informal paymenttotal annual informal paymenttotal annual informal paymentIt is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose?
Total annual informal paymentPROVIDE EITHER ONE OR THE OTHER, NOT BOTH4146-9don't know (spontaneous)-8refusal (spontaneous)no payments500000480000036000000Sysmissapplication to obtain an import license submitted over the last 2 years?application to obtain an import license submitted over the last 2 years?application to obtain an import license submitted over the last 2 years?application to obtain an import license submitted over the last 2 years?application to obtain an import license submitted over the last 2 years?Over the last two years, did this establishment submit an application to obtain an import license?If anwer is No or Don't Know then GO TO QUESTION J.13150-9don't know (spontaneous)1yes2nohow many days did it take to obtain your import license?how many days did it take to obtain your import license?how many days did it take to obtain your import license?how many days did it take to obtain your import license?how many days did it take to obtain your import license?Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted?31119-9don't know (spontaneous)-6still in process-5application denied1less than one day23671415304560Sysmisswhen you applied for an import license, was an informal gift requested?when you applied for an import license, was an informal gift requested?when you applied for an import license, was an informal gift requested?when you applied for an import license, was an informal gift requested?when you applied for an import license, was an informal gift requested?In reference to that application for an import license, was an informal gift or payment expected or requested?31119-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmissapplication to obtain an operating license submitted over last 2 years?application to obtain an operating license submitted over last 2 years?application to obtain an operating license submitted over last 2 years?application to obtain an operating license submitted over last 2 years?application to obtain an operating license submitted over last 2 years?Over the last two years, did this establishment submit an application to obtain an operating license?If answer is No or Don't Know then GO TO QUESTION J.30150-9don't know (spontaneous)1yes2nohow many days did it take to obtain your operating license?how many days did it take to obtain your operating license?how many days did it take to obtain your operating license?how many days did it take to obtain your operating license?how many days did it take to obtain your operating license?Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted?10140-9don't know (spontaneous)-6still in process-5application denied1less than one day7103060150180Sysmisswhen you applied for an operating license was an informal gift requested?when you applied for an operating license was an informal gift requested?when you applied for an operating license was an informal gift requested?when you applied for an operating license was an informal gift requested?when you applied for an operating license was an informal gift requested?In reference to that application for an operating license, was an informal gift or payment expected or requested?Self-explanatory10140-9don't know (spontaneous)-8refusal (spontaneous)1yes2noSysmissobstacle to the current operations : tax ratesobstacle to the current operations : tax ratesobstacle to the current operations : tax ratesobstacle to the current operations : tax ratesobstacle to the current operations : tax rates1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Tax rates150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleobstacle to the current operations : tax administrationsobstacle to the current operations : tax administrationsobstacle to the current operations : tax administrationsobstacle to the current operations : tax administrationsobstacle to the current operations : tax administrations1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Tax administration150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleobstacle to the current operations : business licensing and permitsobstacle to the current operations : business licensing and permitsobstacle to the current operations : business licensing and permitsobstacle to the current operations : business licensing and permitsobstacle to the current operations : business licensing and permits1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Business licensing and permits150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleobstacle to the current operations : political instabilityobstacle to the current operations : political instabilityobstacle to the current operations : political instabilityobstacle to the current operations : political instabilityobstacle to the current operations : political instability1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Political instability150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleobstacle to the current operations : corruptionobstacle to the current operations : corruptionobstacle to the current operations : corruptionobstacle to the current operations : corruptionobstacle to the current operations : corruption1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Corruption150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleobstacle to the current operations : courtsobstacle to the current operations : courtsobstacle to the current operations : courtsobstacle to the current operations : courtsobstacle to the current operations : courts1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Courts150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleno. permanent, full-time employees of this firm at end of last fiscal yearno. permanent, full-time employees of this firm at end of last fiscal yearno. permanent, full-time employees of this firm at end of last fiscal yearno. permanent, full-time employees of this firm at end of last fiscal yearno. permanent, full-time employees of this firm at end of last fiscal yearREAD THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force.At the end of fiscal year 2008, how many permanent, full-time employees did this establishment employ? Please include all employees and managersINTERVIEWER: include interviewee if applicable150-9do not know1234567891011121314151617182021222324263031353640414445464865101128130135190235256300500540no. permanent, full-time employees of this firm at end of 3 fiscal years agono. permanent, full-time employees of this firm at end of 3 fiscal years agono. permanent, full-time employees of this firm at end of 3 fiscal years agono. permanent, full-time employees of this firm at end of 3 fiscal years agono. permanent, full-time employees of this firm at end of 3 fiscal years agoThree fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time employees did this establishment employ? Please include all employees and managersINTERVIEWER: include interviewee if applicable150-9don't know (spontaneous)-7if establishment was not in business three years ago123456789101112131415161718202223262729303132353738394649105120131145171253450570no. ft employees who were female at end of last fiscal yrno. ft employees who were female at end of last fiscal yrno. ft employees who were female at end of last fiscal yrno. ft employees who were female at end of last fiscal yrno. ft employees who were female at end of last fiscal yrAt the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female?150-9do not know123456781012202730no. full-time temporary employees employed at end of last fiscal yearno. full-time temporary employees employed at end of last fiscal yearno. full-time temporary employees employed at end of last fiscal yearno. full-time temporary employees employed at end of last fiscal yearno. full-time temporary employees employed at end of last fiscal yearHow many full-time temporary employees did this establishment employ in fiscal year 2008?IF 0, GO TO QUESTION AFL.8a150-9do not know12345678910121518202226273035405080110150av.length of employment of all ft temporary employees in last fiscal yearav.length of employment of all ft temporary employees in last fiscal yearav.length of employment of all ft temporary employees in last fiscal yearav.length of employment of all ft temporary employees in last fiscal yearav.length of employment of all ft temporary employees in last fiscal yearWhat was the average length of employment of all full-time temporary employees in fiscal year 2008?8070-9don't know (spontaneous)1less than one month2345612Sysmissat end of 2008, how many part-time workers did you employ?at end of 2008, how many part-time workers did you employ?at end of 2008, how many part-time workers did you employ?at end of 2008, how many part-time workers did you employ?at end of 2008, how many part-time workers did you employ?At the end of fiscal year 2008, how many part-time workers-workers that work less than a full shift per day-were employed by the establishment?150-9do not know123456101220110formal training programs for permanent, ft employees ran in last fiscal yrformal training programs for permanent, ft employees ran in last fiscal yrformal training programs for permanent, ft employees ran in last fiscal yrformal training programs for permanent, ft employees ran in last fiscal yrformal training programs for permanent, ft employees ran in last fiscal yrOver fiscal year 2008, did this establishment have formal training programs for its permanent, full-time employees?7476-9don't know (spontaneous)1yes2noSysmisswhat percent of this establishment’s workforce is currently unionized?what percent of this establishment’s workforce is currently unionized?what percent of this establishment’s workforce is currently unionized?what percent of this establishment’s workforce is currently unionized?what percent of this establishment’s workforce is currently unionized?What percent of this establishment's workforce is currently unionized?150-9don't know (spontaneous)10100how much of an obstacle are labour regulations to the operations of this firm?how much of an obstacle are labour regulations to the operations of this firm?how much of an obstacle are labour regulations to the operations of this firm?how much of an obstacle are labour regulations to the operations of this firm?how much of an obstacle are labour regulations to the operations of this firm?SHOW CARDAre labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstaclehow much of an obstacle is inadequately educated wokforce to your firm?how much of an obstacle is inadequately educated wokforce to your firm?how much of an obstacle is inadequately educated wokforce to your firm?how much of an obstacle is inadequately educated wokforce to your firm?how much of an obstacle is inadequately educated wokforce to your firm?SHOW CARDIs an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?150-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacledo you currently have a pre-employment health check for new employees?do you currently have a pre-employment health check for new employees?do you currently have a pre-employment health check for new employees?do you currently have a pre-employment health check for new employees?do you currently have a pre-employment health check for new employees?READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic.Does this establishment currently have a pre-employment health check for new employees?150-9don't know (spontaneous)1yes2noaffected in past 2yrs by: high absenteeism due to sicknessaffected in past 2yrs by: high absenteeism due to sicknessaffected in past 2yrs by: high absenteeism due to sicknessaffected in past 2yrs by: high absenteeism due to sicknessaffected in past 2yrs by: high absenteeism due to sicknessHave the following situations affected this establishment's workforce in the past 2 years:
High absenteeism due to sickness150-9don't know (spontaneous)1yes2noaffected in past 2yrs by: high absenteeism as employees care for family/friendsaffected in past 2yrs by: high absenteeism as employees care for family/friendsaffected in past 2yrs by: high absenteeism as employees care for family/friendsaffected in past 2yrs by: high absenteeism as employees care for family/friendsaffected in past 2yrs by: high absenteeism as employees care for family/friendsHave the following situations affected this establishment's workforce in the past 2 years:
High absenteeism as employees need to care of family members or friends due to sickness150-9don't know (spontaneous)1yes2noaffected in past 2yrs by: high absenteeism due to hiv/aidsaffected in past 2yrs by: high absenteeism due to hiv/aidsaffected in past 2yrs by: high absenteeism due to hiv/aidsaffected in past 2yrs by: high absenteeism due to hiv/aidsaffected in past 2yrs by: high absenteeism due to hiv/aidsHas HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years:
High absenteeism due to HIV/AIDS150-9don't know (spontaneous)1yes2noaffected in past 2yrs by: high absenteeism as employees care for those with hivaffected in past 2yrs by: high absenteeism as employees care for those with hivaffected in past 2yrs by: high absenteeism as employees care for those with hivaffected in past 2yrs by: high absenteeism as employees care for those with hivaffected in past 2yrs by: high absenteeism as employees care for those with hivHas HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years:
High absenteeism as employees need to care of family members or friends due to HIV/AIDS150-9don't know (spontaneous)1yes2nodid you undertake to prevent hiv/aids among employees? hiv prevention messagesdid you undertake to prevent hiv/aids among employees? hiv prevention messagesdid you undertake to prevent hiv/aids among employees? hiv prevention messagesdid you undertake to prevent hiv/aids among employees? hiv prevention messagesdid you undertake to prevent hiv/aids among employees? hiv prevention messagesDid this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees?
HIV prevention messages150-9don't know (spontaneous)1yes2nodid you undertake to prevent hiv/aids among employees? free condom distributiondid you undertake to prevent hiv/aids among employees? free condom distributiondid you undertake to prevent hiv/aids among employees? free condom distributiondid you undertake to prevent hiv/aids among employees? free condom distributiondid you undertake to prevent hiv/aids among employees? free condom distributionDid this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees?
Free condom distribution150-9don't know (spontaneous)1yes2nodid you undertake to prevent hiv/aids among employees? anonymous hiv testingdid you undertake to prevent hiv/aids among employees? anonymous hiv testingdid you undertake to prevent hiv/aids among employees? anonymous hiv testingdid you undertake to prevent hiv/aids among employees? anonymous hiv testingdid you undertake to prevent hiv/aids among employees? anonymous hiv testingDid this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees?
Anonymous HIV testing150-9don't know (spontaneous)1yes2noin 2008, how much did you spend on all aids/hiv programs and activities?in 2008, how much did you spend on all aids/hiv programs and activities?in 2008, how much did you spend on all aids/hiv programs and activities?in 2008, how much did you spend on all aids/hiv programs and activities?in 2008, how much did you spend on all aids/hiv programs and activities?In fiscal year 2008, how much did this establishment spend on all AIDS/HIV programs and activities?150-9don't know (spontaneous)5000500007000010000020000015000002000000900000010000000most serious obstacle affecting the operation of this establishmentmost serious obstacle affecting the operation of this establishmentmost serious obstacle affecting the operation of this establishmentmost serious obstacle affecting the operation of this establishmentmost serious obstacle affecting the operation of this establishment1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment that affects your operations.
2) SHOW CARDWhich of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment.150-9do not know-7does not apply1access to finance2access to land3business licensing and permits4corruption5courts6crime, theft and disorder7customs and trade regulations8electricity9inadequately educated workforce10labor regulations11political instability12practices of competitors in the informal sector13tax administration14tax rates15transportrotation orderrotation orderrotation orderrotation orderrotation orderWhich of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment?
Rotation150-9do not know-7does not apply1access to finance2access to land3business licensing and permits4corruption5courts6crime, theft and disorder7customs and trade regulations8electricity9inadequately educated workforce10labor regulations11political instability12practices of competitors in the informal sector13tax administration14tax rates15transporttotal labor cost (incl. wages, salaries, bonuses, etc) in last fiscal yeartotal labor cost (incl. wages, salaries, bonuses, etc) in last fiscal yeartotal labor cost (incl. wages, salaries, bonuses, etc) in last fiscal yeartotal labor cost (incl. wages, salaries, bonuses, etc) in last fiscal yeartotal labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year1) SHOW CARD
2) READ OUTFor fiscal year 2008, please provide the following information about this establishment:
Total annual cost of labor (including wages, salaries, bonuses, social security payments)150-9don't know (spontaneous)-8ref (spontaneous)3000003200003250003500003600003915154200005400006000007500007543408000001100000114000012000001478644150000016800002000000214000024000002500000260000029720003000000312000032000003465260363424840000004800000489903550000005012400542479660000007000000720000078000001000000010143158120000001290485513109570140000001477692815000000174579651826892422000000244977532462944425000000260000002622704027006265290000002900021629503299300000003600000040659000436339314625540050411630600000006800000077898758100000000117792629122000000124533130150000000220000000480000000522000000597805005758000000120000000026000000002800000000cost of raw materials and intermediate goods used in prod. in last fiscal yearcost of raw materials and intermediate goods used in prod. in last fiscal yearcost of raw materials and intermediate goods used in prod. in last fiscal yearcost of raw materials and intermediate goods used in prod. in last fiscal yearcost of raw materials and intermediate goods used in prod. in last fiscal year1) SHOW CARD
2) READ OUTFor fiscal year 2008, please provide the following information about this establishment:
Total annual cost of raw materials and intermediate goods used in production7476-9don't know (spontaneous)-8ref (spontaneous)6000028000010000002500000300000040000005000000680000070000001000000015000000290000003000000033427800500000005500000060000000659000009400000010000000011340705225000000040000000044300000046764983055000000070000000050000000006251425516Sysmisstotal annual costs of electricity in last fiscal yeartotal annual costs of electricity in last fiscal yeartotal annual costs of electricity in last fiscal yeartotal annual costs of electricity in last fiscal yeartotal annual costs of electricity in last fiscal year1) SHOW CARD
2) READ OUTFor fiscal year 2008, please provide the following information about this establishment:
Total annual costs of electricity7476-9don't know (spontaneous)-8ref (spontaneous)5000012000020000021600030000035000036000042000050000060000066000072000080000082500082555486026590000010000001200000140000017000002000000230195124000002500000300000030355983218575360000040000004742460576970760000007200000100800001231577815000000200000003000000075000000800000001157716155000000003000000000Sysmisswhat were the establishment's total annual sales three fiscal years ago?what were the establishment's total annual sales three fiscal years ago?what were the establishment's total annual sales three fiscal years ago?what were the establishment's total annual sales three fiscal years ago?what were the establishment's total annual sales three fiscal years ago?In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment?150-9don’t know (spontaneous)-7if establishment was not in business three years ago2000001000000132000015000001870276200000030000004000000485695850000005400000700000071240007964935800000090000001000000011000000120000001500000018000000200000002440906825000000260000002700000028000000290000003000000035000000394584734700000050000000580000006000000071000000728757427608800078000000800000008500000086000000932513289566707210000000010527210312000000012153362813409592314000000015000000016717795018475185818500000025402205930000000050823608852000000054848991755000000060000000061997138968270851776527000077449630092252151697801353110000000001002446000105128453313811676192800000000500000000058163054785943936091600000000065000000007078000000300000000004125530499442000000000265139142962cost of replacing machinery and equipment with newcost of replacing machinery and equipment with newcost of replacing machinery and equipment with newcost of replacing machinery and equipment with newcost of replacing machinery and equipment with newIn fiscal year 2008, what would be the cost of replacing all this establishment's machinery and equipment with new machines and equipment?7476-9Don't Know-8Refusal to answer6000001218000300000050000006000000700000010000000140000002000000025000000300000006000000010000000013200000015000000020000000023800000040000000050000000071899046880000000010000000001500000000300000000010000000000200000000003000000000040000000000Sysmisscan we provide the wb with your contact information?can we provide the wb with your contact information?can we provide the wb with your contact information?can we provide the wb with your contact information?can we provide the wb with your contact information?The World Bank might be interested in getting in touch with you to follow up on some aspects of this interview. Would you have any objection if we provide them with your contact information?1501Yes2Nomain respondent's position in the firmmain respondent's position in the firmmain respondent's position in the firmmain respondent's position in the firmmain respondent's position in the firmPlease complete the following information about the interviewee(s)150AccountantActing Director GeneralAdministrative DirectorAdministrative and financial DirectorAdministrative managerAdministratorAssistant ManagerAssistant to the Director GeneralAudit and Account controllerChief AccountantChief Executive officerChief MasonChief accountantChief executive officerCommercial DirectorController of ManagementDeputy DirectorDeputy Director generalDirectorDirector Administration and financeDirector GeneralDirector General/OwnerDirector for FinanceDirector of AdministrationDirector of FinanceDirector of financeDirector of operationsDirector of the companyDirector, Administration and financeFactory managerFinancial DirectorGeneral AdministratorHead Human ResourceHead Human Resource and Administration ManagerHead Technical and commercial serivcesHead of AdministrationHuman Resource ManagerHuman Resource Manager/AccountantIn charge of the sawmillManagement AssistantManagerManageressManaging DirectorManaging Director/OwnerMarketing ManagerMarketing managerOwner/Director GeneralPark managerRecruitment officerTechnical DirectorThe AccountantThe Managerchief Accountantmain respondent years working in the firm:main respondent years working in the firm:main respondent years working in the firm:main respondent years working in the firm:main respondent years working in the firm:Please complete the following information about the interviewee(s)15012345678910111213141516171819202122242528353740main respondent gendermain respondent gendermain respondent gendermain respondent gendermain respondent genderPlease complete the following information about the interviewee(s)1501male2femalesecond respondent position in the firm:second respondent position in the firm:second respondent position in the firm:second respondent position in the firm:second respondent position in the firm:Please complete the following information about the interviewee(s)17AccountantCashierCentral CashierChief AccountantDirector GeneralSecretarysecond respondent years working in the firmsecond respondent years working in the firmsecond respondent years working in the firmsecond respondent years working in the firmsecond respondent years working in the firmPlease complete the following information about the interviewee(s)1713313456811121323Sysmisssecond respondent gendersecond respondent gendersecond respondent gendersecond respondent gendersecond respondent genderPlease complete the following information about the interviewee(s)171331male2femaleSysmissthird respondent position in the firm:third respondent position in the firm:third respondent position in the firm:third respondent position in the firm:third respondent position in the firm:Please complete the following information about the interviewee(s)2Assistant DirectorMachine Operatorthird respondent years working in the firmthird respondent years working in the firmthird respondent years working in the firmthird respondent years working in the firmthird respondent years working in the firmPlease complete the following information about the interviewee(s)2148313Sysmissthird respondent's genderthird respondent's genderthird respondent's genderthird respondent's genderthird respondent's genderPlease complete the following information about the interviewee(s)21481male2femaleSysmissdaydaydaydaydayTime face-to-face interview ends150monthmonthmonthmonthmonthTime face-to-face interview ends1505678910hourhourhourhourhourTime face-to-face interview ends150minutesminutesminutesminutesminutesTime face-to-face interview ends150perception of the questions regarding opinions and perceptionsperception of the questions regarding opinions and perceptionsperception of the questions regarding opinions and perceptionsperception of the questions regarding opinions and perceptionsperception of the questions regarding opinions and perceptionsINTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEWIt is my perception that the responses to the questions regarding opinions and perceptions: Truthful
Somewhat truthful
Not truthful1501Truthful2Somewhat truthful3Not truthfulThe questions regarding figures (productivity and employment numbersThe questions regarding figures (productivity and employment numbersThe questions regarding figures (productivity and employment numbersThe questions regarding figures (productivity and employment numbersThe questions regarding figures (productivity and employment numbers1501Are taken directly from establishment records2Are estimates computed with some precision3Are arbitrary and unreliable numbersinterviewer commentsinterviewer commentsinterviewer commentsinterviewer commentsinterviewer commentsINTERVIEWER COMMENTS (Problems occurred/extraordinary circumstances which could influence results)150Banking institution constitutes a problemCAJAF is a much bigger company with COMON and owners are the same people.According to the respondents, it's difficult to differenciate between the two companies.Which have their own business. The mother company is CAJAF. The financial account oCommunication was not eas with him I do not completely trust the figures and financesConcering the turnover of the company, she is not much abreast with the figuresConcerning the supply, we received 30% before, 60% after and 10% after the guarantee. The bank gave us an overdraft of 90000000Director(woman) assisted by no one was not able to provide answers concerning figures and percentages of turnover of the company. She said is not used to making such estimatesEverything went wellEverything went well, but at J2 the respondent said that it can take the whole week or more to fill government obligations. So he preferred I write 100%Everything went well. He does not have a complementary card. He left his contact on a piece of paperEverything went well. The questionnaire was completed after 2 meetingI had to take another appointment to come and finish the interview concerning figures. I am not sure the figures are reliable.Interest rates for loans are zero because of a negotiation with the bankInterview without any difficultyIt's a company created just to bid for public offers.It's not a company with a head office. So concerning the figures and other he had to do estimates for them because he is the only one who manages everything. The owner is an illiterate. He alIt's a family business so the respondent could not give any clear and precise figures. The manageress employ her cousin and sisters. They are at their first request for loan/credit line. The company has never been controlled by the fiscal agentIt's a young company, they have started activities exactly one year. This explain certain answers. Concerning K2, the respondent said everything varies according to the contracts that they get.Its company that is facing serious problem now and business is not moving as it used due to government creating several bottle necks to export timber.Losses and percentages for national and foreign sales have not been estimated. The respondent has never gone for loan but there is demand line of credit in progressLosses rebuilting from theft have not been estimated in the statement of account. The respondent has not been able to estimate the time spent in terms of percentage on government obligations. The respondent started work in the company in 2009.Losses resulting from power cut are not estimated due to a generator that takes over during power cuts. The respondent was very open and more talkative. The interview was conducted over two different appointment.No activity in 2007 and 2008. No buying of raw materials in 2008. In 2008, almost all employee were in economic unemployment(release from work), including the Director GeneralNo problem, the interview was smoothNo register or financial statement books(accounting books). The respondent was hesitating a little before giving the answer. He seems not interested in the study because he thinks it does not help in improving activities and turnoversNo sales, they only export cotton to TogoNoneNothing to sayNothing to signalNotwistanding the insistance the respondent has not been precise in his answers especially the figures. The respondent had a little difficulty to speak french.Page 10/Question C15,there is the instruction, if "no"go to C18, But there is no C18 in the questionnairePerfectProblems of busy schedule of the respondent has led to we having the interview in his house at 10pm on the 09/07/09 and another part of the questionnaire the following day at 3pm. The respondent joined the company ending 2006. The financial staRespondent answered questions with hesitationSpending on security and in the rennovation of guest houses are estimates calculated with accuracy. The total cost of labor was commuicated to me by telephoneThe 2008 turnover is an estimation. He makes unofficial payment buy does not want to talk about it. The respondent has subscribed to a telephone line that is fixed without cable.The Director has contracted a chartered accountant firm to do an annual overview for her company and this firm has not yet finished submitting the financial statement. The respondent complained about the administrative procedures of banks, micrThe Director was cautious and concerning the turnover he did not want to disclose it and just said that it is big. He insisted to know the offices of RMS in Benin and was wondering why it's after 5 years that they have report is published and cThe Director was distrustful/cautious in providing information that are sensible/vitale because of internet fraud.There was no coherence between turnover and costsThe Director was not in a good mood and he was answering questions with much difficulty. He then said that he was very busy and that he had no timeThe Director was reluctant and did not want to answer all the questionsThe accountant is not working full time for the company. The company has started its activities in 2007 by taking the building of another company which as stopped it activities.The accountant said he joined the company two years ago,this is what justify the numerous"Don't know"The accountant was not there so the respondent had to estimate figures concerning amounts of turnover and total cost of labour.The big company has started it activity in 2004 with 5 employees and in 2006 with 10 employees;2008, 15 employeesThe bookshop has 2 annexes that are not autonomous. At J6a, the respondent does not want to consider a public tender of 1000000 as one because according to him, the deal was so small for one to consider it as such. But we coded 1 ie. ''yes'' foThe company does not calculate percentages of sales and buying and the respondent refused to do any form of mathematical calculation during my visitThe company does not do anymore financial statement or does not have accounting book again. Some answers were given after much hesitation. The respondent has spoken in a mood that suggested he ws not interested in the workThe company does not exist physically. The head office is being put in place. The respondent insisted that the survey does not really have an impact on the improvement of businessThe company does not have any accounting books, no accountant every month, they check what they have achievedThe company has a new set of staff in place. Who do not know much about 2008 exercise. Only the Director can give an accurate picture of the company but he has travelled for business. So the figures are estimatesThe company has changed its denomination and is now called "Benin Semences"The company has moved to another site(Abomey-Calavi) in December 2008. It's in this year 2009 that the company has contractedc the services of a charted accountant firm to look at their financial standing for them. The cost of fuel to operate tThe companyy cannot breakeven. Total expenditure for 2008 is higher than the turnover of the company. So they are functioning todayon overdraft and debt. It's likely they will go bankrupt and close downThe director does not want ot be clear/precise on information demanded. The company has changed its name from Metal Benin Sarl to Fiduciaire Afrique.The director has refused to give his complementary card.The director has travelled but he is at the sametime the accountantThe establishment does not have a financial statement for 2008. The respondent does not know how to estimate the cost of labor because she still have the stock for 2008 mixed up with that of 2009 and all makes up to the 30,000000. The respondenThe establishment does not yet have a detailed financial report of the 2008 exercise for reasons the director did not want to reveal. The director did not want to give us her complementary card to be disturbed unessarily by the World Bank especThe establishment has started its activities in October 2008 and has not yet won any contract yet. So he does not have a turnover for 2008. They employ only one person. Only the Director works in the company for now.The establishment started its activities in July 2008. The respondent is assisting The Director General but is not a permanent employees of the company because he has other functions in another company.The figure of the 2006 turnover is small because the company has worked for only 2 monthsThe financial statement/statement of accounts is not yet available. And the secretary is in maternity leaveThe interview has been perturbed many times for some few minutes because of the calls that the respondent received or madeThe interview started earlier than planned, because the respondent has asked that I come over at the same time, when I called at 10:56 to tell her that I could not locate the office. The interview took place at the Director General residence anThe low educational level of the respondent obliged me to translate into local language(fon) all the questions.Absence of financial statements or accounting books.Company not officially registeredThe respondent assumed office in January 2008, but she spent 3 months with the company in Burkina Faso toward the end of 2008. The accountant does not work only for this company. He comes only during financial reporting time or in case of emergThe respondent does no longer have the statement of accout of 2006 and she does not remember the turnover of that year either. The respondent could not estimate in percentage the time spent on filling government obligations. She feels that it aThe respondent had difficulty in expressing himself in french, so his daughter who is also the secretary at time as interpreter. The respondent felt that it would be difficult to know the cost of integral renewal of equipment of the establishmeThe respondent is extremely disppointed by the absence of the government in supporting the private sector. The respondent has started process of closure of his company.The respondent said that the turnover of the company has gone down these latter years.The respondent said that they recorded a deficit in 2008 exerciseThe respondent suggested that the world bank should contact business tycoonsThe respondent was in a hurry to go somewhere, but he wanted us to finish the interview which had already been postponed three times. The respondent was not having the financial statement of 2006 but he said that 2006 financial statement was faThe respondent was willing and open. He was very interactive on almost every respects of the questions. Only the total spending on security was an estimateThe staus of the company may change in the day to come and SONACOP may become a public enterprise, The respondent told me.The turnover of the company in 2006 has not been given because the company had a problem with the government in that year and did not work.There must be a detailed report on the work long time ago. It is not now in 2009, 5 years after that the report should be sent to us. Admin is a continuityThere was no problem during the interviews, everything went wellThey have exemption papers. This makes if for them to be permently in contact with the fiscal adimistration(IRS)With regard to the loan the director has self-guaranteed the establishment because he himself is a shareholder of the Bank. According to the director it's very difficult to tell the percentage of time spent in a typical week working on governmethis questionnaire was completed in:this questionnaire was completed in:this questionnaire was completed in:this questionnaire was completed in:this questionnaire was completed in:SUPERVISORS PLEASE ANSWERThis questionnaire was completed in:
One visit in face-to-face interview with one person
One visit in face-to-face interview with different managers/staff
Several visitsIf answer is 1 then STOP HERE150123if option 2 or 3 in a.18, estimate duration of the whole interview: hoursif option 2 or 3 in a.18, estimate duration of the whole interview: hoursif option 2 or 3 in a.18, estimate duration of the whole interview: hoursif option 2 or 3 in a.18, estimate duration of the whole interview: hoursif option 2 or 3 in a.18, estimate duration of the whole interview: hours1) SUPERVISORS PLEASE ANSWER
2) If option 2 or 3 in A.18, estimate duration of the whole interview2512510.520.511Sysmissif option 2 or 3 in a.18, estimate duration of the whole interview:minutesif option 2 or 3 in a.18, estimate duration of the whole interview:minutesif option 2 or 3 in a.18, estimate duration of the whole interview:minutesif option 2 or 3 in a.18, estimate duration of the whole interview:minutesif option 2 or 3 in a.18, estimate duration of the whole interview:minutes2512535933.1618.6433471014151821303335384142464749515659Sysmissstrict weightsstrict weightsstrict weightsstrict weightsstrict weights150For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights.
Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility.weak weightsweak weightsweak weightsweak weightsweak weights150For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights.
Weak assumption: in addition to the establishments included in strict and median assumptions, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections.median weightsmedian weightsmedian weightsmedian weightsmedian weights150For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights.
Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.orgcollapsed strict weightscollapsed strict weightscollapsed strict weightscollapsed strict weightscollapsed strict weights150collapsed weak weightscollapsed weak weightscollapsed weak weightscollapsed weak weightscollapsed weak weights150collapsed median weightscollapsed median weightscollapsed median weightscollapsed median weightscollapsed median weights150Strata unique identifierStrata unique identifierStrata unique identifierStrata unique identifierStrata unique identifier150