DDI_BFA_2009_MS_v01_M_WB Antonina Redko <_value> NADA Version 01 Micro-Enterprise Survey 2009 MS 2009 BFA_2009_MS_v01_M_WB World Bank

TNS Opinion

Research & Marketing Services (RMS) - Ltd. Nigeria

 NADA World Bank Enterprise Survey [en/oth] An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted every three to four years across all geographic regions and cover small, medium, and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries. In some countries, unregistered businesses and firms with a small number of employees make up a large part of the economy. Micro-Enterprise Surveys target registered establishments with one to four employees, while traditional Enterprise Surveys focus on businesses with five or more workers. Sampling techniques and questionnaires are the same for Micro-Enterprise and Enterprise Surveys. This research of registered businesses with one to four employees was conducted in Burkina Faso from May 15, 2008, to Oct. 10, 2009, at the same time with 2009 Burkina Faso Enterprise Survey. Data from 123 establishments was analyzed. Micro-Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance. Burkina Faso National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is a registered establishment with one to four employees. The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities sectors. Sample survey data [ssd] RMS Senegal The sample for registered establishments in Burkina Faso was selected using stratified random sampling. Two levels of stratification were used in the Burkina Faso Micro-Enterprise Survey sample: firm sector, and geographic region. For industry stratification the universe was divided into one manufacturing industry, one services industry (retail) and one services residual sector. Regional stratification was defined in terms of the geographic regions with the largest commercial presence in the country. Ouagadougou and Bobo-Dioulasso were the two metropolitan areas selected in Burkina Faso. Two sample frames were used for Burkina Faso. The first was an extract from Fichier Nere (2008) database purchased from the Chambre de Commerce, d'Industrie et d'Artisanat du Burkina Faso. The second frame (the panel sample) consisted of enterprises interviewed for the Enterprise Survey in 2006, which were to be re-interviewed where they were in the selected geographical regions and met eligibility criteria. Both database contained the following information: -Name of the firm -Contact details -ISIC code -Number of employees. The quality of the frame was assessed at the onset of the project through calls to a random subset of firms, and local contractor knowledge. The sample frame was not immune from the typical problems found in establishment surveys: positive rates of non-eligibility, repetition, non-existent units, etc. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 10.6% (152 out of 1,432 establishments for the ES and micro samples, including panel establishments). Breaking down by industry, the following numbers of establishments were surveyed: Manufacturing - 24, Sector 52 - 31, Other Services - 68. Face-to-face [f2f] The current survey instruments are available: - Core Questionnaire + Manufacturing Module [ISIC Rev.3.1: 15-37] - Core Questionnaire + Retail Module [ISIC Rev.3.1: 52] - Core Questionnaire [ISIC Rev.3.1: 45, 50, 51, 55, 60-64, 72] - Screener Questionnaire. The “Core Questionnaire” is the heart of the Enterprise Survey and contains the survey questions asked of all firms across the world. There are also two other survey instruments - the “Core Questionnaire + Manufacturing Module” and the “Core Questionnaire + Retail Module.” The survey is fielded via three instruments in order to not ask questions that are irrelevant to specific types of firms, e.g. a question that relates to production and nonproduction workers should not be asked of a retail firm. In addition to questions that are asked across countries, all surveys are customized and contain country-specific questions. An example of customization would be including tourism-related questions that are asked in certain countries when tourism is an existing or potential sector of economic growth. The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data. The surveys were implemented following a two-stage procedure. In the first stage, a screener questionnaire was applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview took place with the Manager/Owner/Director of each establishment. Micro-Enterprise Surveys are conducted in the local languages. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Burkina Faso Implementation 2009" in "Technical Documents" folder. For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered: a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org website. c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Burkina Faso Implementation 2009" in "Technical Documents" folder. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org" Aggregate indicators based on Enterprise Analysis Unit data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Burkina Faso-2009-Micro-full data- The file contains the cleaned, raw database. 123 291 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 123 Unique ID for each observation your questionnaire number your questionnaire number your questionnaire number your questionnaire number your questionnaire number 123 record number record number record number record number record number 123 preference preference preference preference preference 123 panel int. panel int. panel int. panel int. panel int. 1 122 1 Sysmiss id panel int id panel int id panel int id panel int id panel int 1 122 a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 1 es manufacturing 2 es retail 3 es other services 4 is manufacturing 5 is services 6 informal a.1 country code a.1 country code a.1 country code a.1 country code a.1 country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 1 burkina faso 2 cameroon 3 benin 4 chad 5 cape verde 6 eritrea 7 malawi 8 niger 9 togo 21 sampling region sampling region sampling region sampling region sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 1 ouagadogou 2 bobo diaulasso a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 1 ouagadogou 2 bobo diaulasso a3 city - population a3 city - population a3 city - population a3 city - population a3 city - population CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 1 capital city 2 city with population over 1 million - other than capital 3 over 250.000 to 1 million 4 50.000 to 250.000 5 less than 50.000 a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 2 o 'ther manufacturing ' 15 food 17 textiles 18 garments 24 chemicals 25 plastics & rubber 26 non metallic mineral products 27 basic metals 28 fabricated metal products 29 machinery and equipment 31 electronics (31 & 32) 45 construction section f: 50 services of motor vehicles 51 wholesale 52 retail 55 hotel and restaurants: section h 60 transport section i: (60-64) 72 it a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 2 o 'ther manufacturing ' 15 food 17 textiles 18 garments 24 chemicals 25 plastics & rubber 26 non metallic mineral products 27 basic metals 28 fabricated metal products 29 machinery and equipment 31 electronics (31 & 32) 45 construction section f: 50 services of motor vehicles 51 wholesale 52 retail 55 hotel and restaurants: section h 60 transport section i: (60-64) 72 it a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Yes, screener and sample frame info match No, screener and sample frame do not match but establishment does activities which match both screener and sample frame No, does not match 123 1 yes, screener and sample frame info match 2 no, screener and sample frame do not match but establishment does activities which match both screener and sample frame 3 no, does not match a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 micro (1 to 4) 1 small (5 to 19) 2 medium (20 to 99) 3 large (10 or more) a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 micro (1 to 4) 1 small (5 to 19) 2 medium (20 to 99) 3 large (10 or more) a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 1 yes 2 no, a firm on its own Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm 123 1 2 3 4 a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment HQ without production and/or sales in this location HQ with production and/or sales in this location Establishment physically separated from HQ and other establishments of the same firm Establishment physically separated from HQ but with other establishments of the same firm 123 -7 does not apply 1 hq without production and/or sales in this location 2 hq with production and/or sales in this location 3 establishment physically separated from hq and other establishments of the same firm 4 establishment physically separated from hq but with other establishments of the same firm a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 -7 does not apply 1 yes 2 no a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 -7 does not apply 1 yes 2 no a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 123 -7 does not apply 1 yes 2 no a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code 123 a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code 123 day day day day day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) 123 month month month month month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) 123 5 6 7 8 9 year year year year year Date face-to-face interview begins: Year (yyyy) 123 2009 hour hour hour hour hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) 123 minutes minutes minutes minutes minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) 123 what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 123 -9 do not know 1 shareholding company with shares traded in the stock market 2 shareholding company with non-traded shares or shares traded privately 3 sole proprietorship 4 partnership 5 limited partnership 6 other (spontaneous - specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) What is this firm's current legal status? Other 13 100 Familliale SARL Sarl sarl what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? What percent of this firm does the largest owner or owners own? 24 99 -9 do not know 40 42 50 51 60 70 75 90 100 Sysmiss b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private domestic individuals, companies or organizations 123 -9 do not know 30 40 50 75 93 100 b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private foreign individuals, companies or organizations 123 -9 do not know 7 50 60 70 100 b.2c government/state b.2c government/state b.2c government/state b.2c government/state b.2c government/state SHOW CARD What percent of this firm is owned by each of the following: Government/State IF 100% TERMINATE 123 -9 do not know b.2d other b.2d other b.2d other b.2d other b.2d other SHOW CARD What percent of this firm is owned by each of the following: Other 123 -9 do not know 25 100 are the owner of the firm: are the owner of the firm: are the owner of the firm: are the owner of the firm: are the owner of the firm: INTERVIEWER: SHOW CARD Are the owners of the firm: If answer is 1 or Don't know or Doesn't apply then GO TO QUESTION AFB4a 123 -9 do not know -7 does not apply 1 all men 2 majority are men 3 majority are women 4 all women 5 equally divided between men and women is the largest owner female is the largest owner female is the largest owner female is the largest owner female is the largest owner female Is the largest owner female? (IF THERE ARE MULTIPLE LARGE OWNERS WITH THE SAME OWNERSHIP SHARE, PLEASE ANSWER WITH RESPECT TO THE PERSON MOST ACTIVE IN THE OPERATION OF THE FIRM ) 56 67 -9 do not know 1 yes 2 no Sysmiss ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner What is the nationality of the current largest owner? 123 -9 do not know 1 african (specify afb4a1 [table 1] ) 2 indian 3 lebanese/middle eastern 4 other asian (specify afb4a4 [table 4] ) 5 european/caucasian 6 other main african ethnic group main african ethnic group main african ethnic group main african ethnic group main african ethnic group What is the nationality of the current largest owner? African (specify) 121 2 1 burkina Sysmiss main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' What is the nationality of the current largest owner? Other Asian (specify) 123 1 chinese Sysmiss how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm INTERVIEWER: SHOW CARD How did the largest owner acquire ownership of this firm? If answer is other than 3 then GO TO QUESTION B3e 123 1 started the business on their own or with partners 2 purchased an existing business 3 joined an existing family business 4 joined an existing non family business 5 other (spontaneous) the family business was joined by: the family business was joined by: the family business was joined by: the family business was joined by: the family business was joined by: The family business was joined by 5 118 -9 do not know 1 heritage 2 marriage 3 other Sysmiss why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? INTERVIEWER: SHOW CARD Which of the following two options best describes why the largest owner started or took over this firm? To take advantage of a business opportunity Jobs or opportunities were absent or not satisfactory 123 -9 do not know 1 to take advantage of a business opportunity 2 jobs or opportunities were absent or not satisfactory largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? INTERVIEWER: SHOW CARD Which of the following best describes the largest owner's involvement in decision making in this firms? If answer is 1 then GO TO QUESTION B5 123 -9 do not know 1 makes most decisions on his/her own 2 makes decisions in consultation with other owners? 3 delegates most decisions to other partners owners? 4 has appointed a manager(s) who make decision 5 a board of directors makes the decision 6 other b.3f other b.3f other b.3f other b.3f other b.3f other Which of the following best describes the largest owner's involvement in decision making in this firms? Other 4 Demande l'avis des employés Demande souvent l'avis de ses employés Gérant prend la decisions consulte les employés in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 123 -9 do not know 1950 1970 1971 1982 1983 1985 1989 1990 1992 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers 123 -9 do not know 1 2 3 4 5 6 8 10 11 12 15 20 30 was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? Was this establishment formally registered when it began operations? 123 -9 do not know 1 2 in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. 123 -9 don't know (spontaneous) -7 never registered (spontaneous) 1970 1971 1982 1985 1989 1990 1992 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? INTERVIEWER: SHOW CARD What is the highest level of education of the current top manager? No Education Primary School (complete or not) Secondary School (complete or not) Vocational Training Some university training Graduate degree 123 -9 don't know (spontaneous) 1 no education 2 primary school (complete or not) 3 secondary school (complete or not) 4 vocational training 5 some university training 6 graduate degree how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? How many years of experience working in this sector does the Top Manager have? 123 -9 don't know (spontaneous) 1 less than one year 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 38 59 is the top manager female? is the top manager female? is the top manager female? is the top manager female? is the top manager female? 123 -9 don't know (spontaneous) 1 yes 2 no does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 123 -9 don't know (spontaneous) -6 still in process 1 yes 2 no is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? Is this establishment located in an export processing or other industrial zone? 92 31 -9 don’t know (spontaneous) 1 export processing zone 2 other industrial zone 3 neither of the above Sysmiss applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year 2008. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 123 -9 do not know 1 yes 2 no how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 14 109 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 4 7 10 14 19 20 30 60 Sysmiss informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 14 109 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? Over fiscal year 2008, did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 123 -9 don't know (spontaneous) 1 yes 2 no number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year In a typical month, over fiscal year 2008, how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 100 23 -9 don't know (spontaneous) 1 2 3 4 5 6 7 8 10 12 13 15 20 25 30 40 50 Sysmiss how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? How long did these power outages last on average? 99 24 -9 don't know (spontaneous) 1 less than one hour 2 3 4 5 6 7 10 12 15 20 25 30 34 Sysmiss in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Loss as percent of total annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 75 48 -9 don't know (spontaneous) none 1 2 5 8 10 15 30 Sysmiss total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 24 99 -9 don't know (spontaneous) none 50000 300000 400000 500000 600000 1600000 2000000 Sysmiss generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? Over the course of fiscal year 2008, did this establishment own or share a generator? If answer is No or Don't Know then GO TO QUESTION C.12 24 99 -9 don't know (spontaneous) 1 yes 2 no Sysmiss % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr In fiscal year 2008, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? 4 119 -9 don't know (spontaneous) 1 5 100 Sysmiss application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? Over the last two years, did this establishment submit an application to obtain a water connection? If answer is No or Don't Know then GO TO QUESTION C.15 123 -9 don't know (spontaneous) 1 yes 2 no how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 10 113 -9 don't know (spontaneous) -7 -6 still in process -5 application denied 1 less than one day 7 10 40 60 Sysmiss when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? In reference to that application for a water connection, was an informal gift or payment expected or requested? 10 113 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? Over fiscal year 2008, did this establishment experience insufficient water supply for production? If answer is No or Don't Know then GO TO QUESTION C.19 24 99 -9 don't know (spontaneous) 1 yes 2 no Sysmiss frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr In a typical month, over fiscal year 2008, how many incidents of insufficient water supply did this establishment experience? If answer is 0 or Don't Know then GO TO QUESTION C.19 123 -9 don't know (spontaneous) Sysmiss average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year How long did these incidents of insufficient water supply last on average? 123 -9 don't know (spontaneous) 1 less than one hour Sysmiss Percentage of water supply from public sources in production process in 2008 Percentage of water supply from public sources in production process in 2008 Percentage of water supply from public sources in production process in 2008 Percentage of water supply from public sources in production process in 2008 Percentage of water supply from public sources in production process in 2008 In fiscal year 2008, what percent of this establishment's water supply, used in the production process, was from public sources? INTERVIEWER: IF RESPONDENT SAID NONE, WRITE 0 24 99 none 100 Sysmiss application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years Over the last two years, did this establishment submit an application to obtain a telephone connection? If answer is No or Don't Know then GO TO QUESTION C.22 123 -9 don't know (spontaneous) 1 yes 2 no how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? In reference to that application for a telephone connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 20 103 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 3 4 7 10 14 21 30 60 180 Sysmiss when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? In reference to that application for a telephone connection, was an informal gift or payment expected or requested? 20 103 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? At the present time, does this establishment use any of the following:.? E-mail to communicate with clients or suppliers 123 -9 don't know (spontaneous) 1 yes 2 no do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? At the present time, does this establishment use any of the following:.? Its own website 123 -9 don't know (spontaneous) 1 yes 2 no does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? Does this establishment have a high-speed Internet connection on its premises? If answer is No or Don't Know then GO TO QUESTION C.30 31 92 -9 1 Yes 2 No Sysmiss is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Make purchases for this establishment 1 122 1 Yes 2 No Sysmiss is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Deliver services to this establishment's clients 1 122 1 Yes 2 No Sysmiss is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Do research and develop ideas on new products and services 1 122 1 Yes 2 No Sysmiss was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? Over fiscal year 2008, did this establishment experience unavailability of Internet connection? If answer is No or Don't Know then GO TO QUESTION C.28 1 122 1 Yes 2 No Sysmiss frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr In a typical month, over fiscal year [insert last complete fiscal year], how many times has this establishment experienced unavailability of Internet connection? If answer is 0 or Don't Know then GO TO QUESTION C.28 1 122 -9 do not know none 10 Sysmiss length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr In a typical month, over fiscal year 2008, on average how long did the unavailability of an Internet connection last? 1 122 -9 do not know none 25 Sysmiss how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? SHOW CARD Is electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 123 -9 Don't know -7 Does not apply No Obstacle 1 Minor Obstacle 2 Moderate Obstacle 3 Major Obstacle 4 Very Severe Obstacle how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? SHOW CARD Is Telecommunications No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 31 92 -9 Don't know -7 Does not apply No Obstacle 1 Minor Obstacle 2 Moderate Obstacle 3 Major Obstacle 4 Very Severe Obstacle Sysmiss main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year 2008, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales (in LCU)? 123 AGRICULTURE TRAVAIL DE GRAIN AMENDE DE KARITE Activité d'agence et organisation de voyages BOISSON Bazin Bijoux CONFECTION D'ARTICLES D4HABILLEMENT CONSTRUCTION BATIMENT; OUVRAGES CONSTRUCTION D'OUVRAGES ( BATIMENTS) CONSTRUCTION DE BATIMENT Caussure et article de cuir Chaises métalliques Ciment Commerce tissue en gros Communication Confection de fenêtres en aluminium vitrées Construction de batiment ( entrepreneur) Construction de puits Constrution des caniveaux Cycle er cyclomoteur Developpement de logiciels ENTRETIEN ET REPARATION DE VEHICULE AUTOMOBILE Equipements et fournitures d quincaillerie FABRICATION D'EGRAINEUSE DE MAIS ET DE MIL FABRICATION D'OUVERTURE POUR BATIMENT FABRICATION DE PORTES METALLIQUES Fabrication d'ouvrage en metaux et bois Fabrication de articles d'habillement Fer Fourniture de bureau Fournitures de materiels medico-techniques Habillement Huile IMPRESSION Imprimerie Installation electrique dans le batiment L'HEBERGEMENT L'exploitation de produit frais L'habillement (vente de tissus) LA VENTE D'ARTICLES D'HABILLEMENTS LOCATION DE CHAMBRE La nourriture Les calendriers Les piéces détachés Location de chambre Location de materiel de construction Location de vehicule MAINTENANCE MATERIEL ET CONSOMMABLES INFORMATIQUES Materiaux de construction PLOMBERIE PRODUIT DEN CRU (NOIX D'ACAJOU) Pain Peinture en poudre Produits alimentaires QUINCAILLERIE Réalisation de forages Réparation d'articles personnel et de services Réparation des véhicules automobiles TRANSFORMATION DE JUS TRANSFORMATION DE SAVON TRANSPORT EN COMMUN (VOYAGE) Tissus Transport de matchandise ( coton) Travaux d'installations de Meubles VENTE D'HABILLEMENT PRÊT A PORTER VENTE D'HERBICITE VENTE DE BETAIL VENTE DE PAGNE VENTE DE PIECES DE FORAGE VENTE DE PIECES DE MOULIN VENTE DE PIECES DETACHES VENTE DE PORTABLE DOUBLE PUCE VENTE DE PRODUITS PHARMACEUTIQUES ET MEDICAUX VENTE DE QUINCAILLERIE ET POT DE PEINTURE VENTE EN DETAIL DE TABAC Vente d'essence ( station ) Vente de barriques et bidons Vente de betail (viande) Vente de carburant ( muni station) Vente de cartes téléphoniques Vente de ciment Vente de ciments Vente de céréales mils Vente de gros de fils de couture ( Mercerie ) Vente de moto Vente des habilles femins Vente des produits pharmaceutiques Vente, entretien et réparation de motocycles et accessoires agences de voyages btp conception de plan de construction construction batiment construction de batiments constructions d'ouvrages batimens entreprise de construction de batient fourniture de bureau fournitures de bureau a consommabls electroniques genie civil installation electrique intermediation de commerce mangues seches maîs production d'eau minerale reparation de vehicules automobiles reparation et entretiens des vehicules automobiles transport aérien travaux d'impressions (papiers) vente d'accessoires de motocycles vente d'habits et de chaussures en gros vente de boissons vente de chaussures vente de poissons fumés vente de riz vente de tissus vente de vaccins dans le domaine sanitaire first product/service isic code first product/service isic code first product/service isic code first product/service isic code first product/service isic code SHOW CARD Using this card, please choose the 4-digit code that best applies to the main product of this establishment. 123 -9 do not know 1514 1531 1541 1549 1554 1810 1820 2022 2221 2222 2424 2699 2811 2899 2921 4510 4520 4530 4550 5020 5040 5050 5110 5121 5122 5131 5143 5190 5211 5220 5231 5232 5234 5239 5252 5259 5260 5510 5520 6022 6023 6210 6304 6420 first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales What percentage of total sales does the main product represent? 123 -9 do not know 40 50 51 52 55 60 65 70 75 80 85 90 95 98 100 in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? In fiscal year 2008, what were this establishment's total annual sales? 123 -9 do not know -8 100000 300000 450000 700000 800000 1000000 1400000 1500000 1700000 1800000 2000000 2500000 3000000 3500000 4000000 4900000 5000000 5500000 6000000 6766420 7000000 7920000 8000000 8478351 8700000 9000000 9500000 10000000 10892000 11000000 11200000 11500000 12000000 12500000 13000000 14000000 15000000 15500000 17000000 20632000 23000000 25000000 27000000 29000000 29887000 30000000 36000000 36550000 40000000 43760000 50000000 55000000 60000000 70000000 80000000 80875300 85000000 100000000 104000000 120000000 125000000 160000000 170000000 200000000 250000000 350000000 600000000 800000000 900000000 2400000000 what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: National sales IF 100, GO TO QUESTION D.10 123 -9 do not know 10 40 50 90 98 100 what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: Indirect exports (sold domestically to third party that exports products) IF 100, GO TO QUESTION D.8 123 -9 do not know 2 10 50 70 90 what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: Direct exports IF 0, GO TO QUESTION D.8 123 -9 do not know 20 60 neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa SHOW CARD In fiscal year 2008, what percent of this establishment's annual export revenue were to: Neighboring Countries within Sub-Saharan Africa 7 116 -9 do not know 10 40 100 Sysmiss developed countries developed countries developed countries developed countries developed countries SHOW CARD In fiscal year 2008, what percent of this establishment's annual export revenue were to: Developed Countries 7 116 -9 do not know 60 80 Sysmiss other other other other other SHOW CARD In fiscal year 2008, what percent of this establishment's annual export revenue were to: Other 7 116 -9 do not know 10 Sysmiss in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? In fiscal year 2008,when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? 7 116 -9 don't know (spontaneous) 1 less than one day 2 3 Sysmiss total clearing costs for an average consignment as a % of consignment value total clearing costs for an average consignment as a % of consignment value total clearing costs for an average consignment as a % of consignment value total clearing costs for an average consignment as a % of consignment value total clearing costs for an average consignment as a % of consignment value Thinking of the main point of exit, in fiscal year 2008, what were the total clearing costs for an average consignment as a percent of the consignment value? In calculating the total clearing costs, please include things such as payments to clearing agents, storage fees, container handling fees, and gifts or informal payments to customs officials. 1 122 -9 do not know Sysmiss 2008 % export consignments handled by outside agent for customs clearance 2008 % export consignments handled by outside agent for customs clearance 2008 % export consignments handled by outside agent for customs clearance 2008 % export consignments handled by outside agent for customs clearance 2008 % export consignments handled by outside agent for customs clearance In fiscal year 2008, what percent of this establishment's export consignments were handled by an outside clearing agent to facilitate customs clearance? 7 116 -9 do not know 60 100 Sysmiss 2008 % of export containers physically inspected by custom officials 2008 % of export containers physically inspected by custom officials 2008 % of export containers physically inspected by custom officials 2008 % of export containers physically inspected by custom officials 2008 % of export containers physically inspected by custom officials In fiscal year 2008, what percent of this establishment's export containers were physically inspected by custom officials? 7 116 -9 do not know 30 70 Sysmiss Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of theft? 7 116 -9 do not know no losses Sysmiss % value directly exported products lost in transit by breakage or spoilage, 2008 % value directly exported products lost in transit by breakage or spoilage, 2008 % value directly exported products lost in transit by breakage or spoilage, 2008 % value directly exported products lost in transit by breakage or spoilage, 2008 % value directly exported products lost in transit by breakage or spoilage, 2008 In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of breakage or spoilage? 7 116 -9 do not know no losses Sysmiss suspension or exemptions from duties on imported inputs suspension or exemptions from duties on imported inputs suspension or exemptions from duties on imported inputs suspension or exemptions from duties on imported inputs suspension or exemptions from duties on imported inputs INTERVIEWER: SHOW CARD In fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemes IF YES TO ANY GO TO QUESTION D.8 7 116 -9 don't know (spontaneous) 1 yes 2 no Sysmiss profit tax exemption profit tax exemption profit tax exemption profit tax exemption profit tax exemption INTERVIEWER: SHOW CARD In fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemes IF YES TO ANY GO TO QUESTION D.8 7 116 -9 don't know (spontaneous) 1 yes 2 no Sysmiss vat reimbursement vat reimbursement vat reimbursement vat reimbursement vat reimbursement INTERVIEWER: SHOW CARD In fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemes IF YES TO ANY GO TO QUESTION D.8 7 116 -9 don't know (spontaneous) 1 yes 2 no Sysmiss export financing scheme, such as an export credit guarantee scheme export financing scheme, such as an export credit guarantee scheme export financing scheme, such as an export credit guarantee scheme export financing scheme, such as an export credit guarantee scheme export financing scheme, such as an export credit guarantee scheme INTERVIEWER: SHOW CARD In fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemes IF YES TO ANY GO TO QUESTION D.8 7 116 -9 don't know (spontaneous) 1 yes 2 no Sysmiss other other other other other In fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemes IF YES TO ANY GO TO QUESTION D.8 7 116 -9 don't know (spontaneous) 1 yes 2 no Sysmiss 2008 main reason you did not take advantage of any of the schemes listed above 2008 main reason you did not take advantage of any of the schemes listed above 2008 main reason you did not take advantage of any of the schemes listed above 2008 main reason you did not take advantage of any of the schemes listed above 2008 main reason you did not take advantage of any of the schemes listed above In fiscal year 2008, what was the MAIN reason that this establishment did NOT take advantage of any of the schemes listed above? 6 117 -9 don't know (spontaneous) 1 Did not need financial support 2 Did not know about these schemes 3 Administrative process was too cumbersome 4 No real benefits from schemes 5 Lack contacts needed to qualify 6 It takes too long to receive benefits 7 Applied but not eligible 8 Other Sysmiss in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? In which year did this establishment first export directly or indirectly? 11 112 -9 don't know (spontaneous) 1997 1998 2000 2007 Sysmiss in 2008, what % value of products sent to domestic mkts were stolen in transit? in 2008, what % value of products sent to domestic mkts were stolen in transit? in 2008, what % value of products sent to domestic mkts were stolen in transit? in 2008, what % value of products sent to domestic mkts were stolen in transit? in 2008, what % value of products sent to domestic mkts were stolen in transit? In fiscal year 2008, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 24 99 -9 don't know (spontaneous) -7 no internal shipments made no losses 5 Sysmiss 2008 % cons. value were domestic products lost in transit by breakage\spoilage 2008 % cons. value were domestic products lost in transit by breakage\spoilage 2008 % cons. value were domestic products lost in transit by breakage\spoilage 2008 % cons. value were domestic products lost in transit by breakage\spoilage 2008 % cons. value were domestic products lost in transit by breakage\spoilage In fiscal year 2008, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 24 99 -9 don't know (spontaneous) -7 no internal shipments made no losses 1 2 5 Sysmiss % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year SHOW CARD In fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of domestic origin 24 99 -9 don't know (spontaneous) 40 50 60 70 80 100 Sysmiss % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year SHOW CARD In fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of foreign origin IF 0, GO TO QUESTION D16 24 99 -9 don't know (spontaneous) 20 30 40 50 60 100 Sysmiss were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? Were any of the material inputs or supplies purchased in fiscal year 2008, imported directly? If answer is No or Don't Know then GO TO QUESTION D16 15 108 -9 don't know (spontaneous) 1 yes 2 no Sysmiss av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year In fiscal year 2008, when this establishment imported material inputs or supplies, how many days did it take on average from the time these goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 5 118 -9 do not know 2 3 5 7 45 Sysmiss when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 24 99 -9 do not know 2 4 7 10 14 20 21 30 45 90 Sysmiss in 2008, for how long had you known your main supplier of your main sales item? in 2008, for how long had you known your main supplier of your main sales item? in 2008, for how long had you known your main supplier of your main sales item? in 2008, for how long had you known your main supplier of your main sales item? in 2008, for how long had you known your main supplier of your main sales item? In fiscal year 2008, for how many years have you known this establishment's primary supplier of its main input? 123 -9 do not know 1 less than one year 2 3 4 5 6 7 8 9 10 11 12 13 15 17 18 19 20 27 28 39 57 in 2008, did you subcontract any part of its production to other firms? in 2008, did you subcontract any part of its production to other firms? in 2008, did you subcontract any part of its production to other firms? in 2008, did you subcontract any part of its production to other firms? in 2008, did you subcontract any part of its production to other firms? In fiscal year 2008, did this establishment subcontract any part of its production to other firms? 123 -9 don't know (spontaneous) 1 yes 2 no av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 31 92 -9 do not know 1 2 3 4 5 7 10 12 14 15 21 30 60 Sysmiss how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year SHOW CARD In fiscal year 2008, which of the following was the main market in which this establishment sold its main product? Local - main product sold mostly in same municipality where establishment is located National - main product sold mostly across the country where establishment is located International - main product sold mostly to nations outside country where establishment is located If answer is 3 or Don't Know then GO TO QUESTION E.6 24 99 -9 don't know (spontaneous) 1 local – main product sold mostly in same municipality where establishment is located 2 national – main product sold mostly across the country where establishment is located 3 international – main product sold mostly to nations outside country where establishment is located Sysmiss how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? In fiscal year 2008, for the main market in which this establishment sold its main product, how many competitors did this establishment's main product face? 23 100 -9 don't know (spontaneous) 1 none 2 one 3 2-5 4 more than 5 Sysmiss 2008 no. new competitors entered main market of your main product/product line 2008 no. new competitors entered main market of your main product/product line 2008 no. new competitors entered main market of your main product/product line 2008 no. new competitors entered main market of your main product/product line 2008 no. new competitors entered main market of your main product/product line In fiscal year 2008, how many NEW competitors entered the main market of this establishment's main product/product line? 122 1 -9 do not know 1 none 2 one 3 2-5 4 more than 5 Sysmiss no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? Comparing the last month to the first month of the fiscal year 2008 have monthly sales of this establishment's main product increased, remained the same, or decreased? 23 100 -9 don't know (spontaneous) 1 increased 2 remained the same 3 decreased Sysmiss did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? Comparing the last month to the first month of the fiscal year 2008 have prices of this establishment's main product increased, remained the same, or decreased? 23 100 -9 don't know (spontaneous) 1 increased 2 remained the same 3 decreased Sysmiss do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? 24 99 -9 don't know (spontaneous) 1 yes 2 no Sysmiss does this establishment have any patents registered abroad? does this establishment have any patents registered abroad? does this establishment have any patents registered abroad? does this establishment have any patents registered abroad? does this establishment have any patents registered abroad? Does this establishment have any patents registered abroad? 24 99 -9 don't know (spontaneous) 1 yes 2 no Sysmiss does this establishment have any patents registered in (insert name of country)? does this establishment have any patents registered in (insert name of country)? does this establishment have any patents registered in (insert name of country)? does this establishment have any patents registered in (insert name of country)? does this establishment have any patents registered in (insert name of country)? Does this establishment have any patents registered in (insert name of country)? 24 99 -9 don't know (spontaneous) 1 yes 2 no Sysmiss does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? Does this establishment compete against unregistered or informal firms? 123 -9 don't know (spontaneous) 1 yes 2 no 2008 introduced/modified product lines due to pressures from dom. competitors 2008 introduced/modified product lines due to pressures from dom. competitors 2008 introduced/modified product lines due to pressures from dom. competitors 2008 introduced/modified product lines due to pressures from dom. competitors 2008 introduced/modified product lines due to pressures from dom. competitors In fiscal year 2008, has this establishment introduced new lines of products or modified existing lines of products in response to pressures from domestic competitors? 31 92 -9 Don't know -7 Does not apply 1 Yes 2 No Sysmiss in 2008, did you change product lines due to foreign competitor pressure? in 2008, did you change product lines due to foreign competitor pressure? in 2008, did you change product lines due to foreign competitor pressure? in 2008, did you change product lines due to foreign competitor pressure? in 2008, did you change product lines due to foreign competitor pressure? In fiscal year 2008, has this establishment introduced new lines of products or modified existing lines of products in response to pressures from foreign competitors? 31 92 -9 Don't know -7 Does not apply 1 Yes 2 No Sysmiss how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? SHOW CARD Are practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle in 2008, what was the % capacity utilization of this establishment? in 2008, what was the % capacity utilization of this establishment? in 2008, what was the % capacity utilization of this establishment? in 2008, what was the % capacity utilization of this establishment? in 2008, what was the % capacity utilization of this establishment? In fiscal year 2008, what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? 24 99 -9 do not know 20 30 40 50 60 70 80 90 100 Sysmiss number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year In fiscal year 2008, how many hours per week did this establishment normally operate? 24 99 -9 do not know 11 20 30 40 45 48 50 54 56 60 65 70 78 80 168 Sysmiss applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? If answer is No or Don't Know then GO TO QUESTION G.30 123 -9 don't know (spontaneous) 1 yes 2 no how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? 15 108 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 6 7 10 14 20 45 730 Sysmiss informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 15 108 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? What is the total selling area of this establishment? 31 92 -9 do not know 3 5 7 9 10 20 25 27 30 50 60 100 150 300 400 440 Sysmiss the area is measured in: the area is measured in: the area is measured in: the area is measured in: the area is measured in: What is the total selling area of this establishment? SPECIFY UNITS Square Feet Square Yards Square Meters 29 94 -9 do not know 1 3 Sysmiss other other other other other What is the total selling area of this establishment? SPECIFY UNITS Other percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Owned by this establishment 31 92 -9 do not know 50 100 Sysmiss percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Rented or leased by this establishment 31 92 -9 do not know 30 50 100 Sysmiss and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other 31 92 -9 do not know 20 Sysmiss acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? In the last three years, has this establishment acquired or attempted to acquire additional land or buildings to expand operations? If answer is No or Don't Know then GO TO QUESTION G.30 31 92 -9 do not know 1 2 Sysmiss in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? In the last three years, has this establishment been successful in acquiring land or new premises? 4 119 -9 do not know 2 Sysmiss how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year 2008, did this establishment pay for security, for example equipment, personnel, or professional security services? If answer is No or Don't Know then GO TO QUESTION I.3 123 -9 don't know (spontaneous) 1 yes 2 no percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year In fiscal year 2008, what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Percent of total annual sales for security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 11 112 -9 don't know (spontaneous) none 1 2 4 8 10 13 15 Sysmiss in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? In fiscal year 2008, what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Total annual cost of security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 71 52 -9 don't know (spontaneous) none 12000 15000 24000 25000 30000 42000 60000 75000 150000 180000 185000 200000 204000 240000 250000 260000 270000 300000 350000 350700 360000 370000 376500 400000 420000 500000 540000 600000 720000 732000 760000 1000000 1080000 1200000 2000000 2400000 6000000 Sysmiss losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year In fiscal year 2008, did this establishment experience losses as a result of theft, robbery, vandalism or arson? If answer is No or Don't Know then GO TO QUESTION I.30 123 -9 don't know (spontaneous) 1 yes 2 no losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) In fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Losses as percent of total annual sales PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 5 118 -9 don't know (spontaneous) none 1 19 Sysmiss value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr In fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Total annual value of losses PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 11 112 -9 don't know (spontaneous) none 50000 100000 200000 250000 300000 1000000 2000000 9000000 70000000 Sysmiss how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? SHOW CARD Are crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would like to ask you a few questions about how you finance the operations of this establishment. 2) Show card In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for before the delivery? 123 -9 do not know 10 15 20 25 30 40 50 75 80 100 And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for on delivery? 123 -9 do not know 10 20 25 30 40 50 70 80 85 90 100 And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for after delivery? 123 -9 do not know 10 15 20 25 30 40 50 60 70 80 100 % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for before the delivery? 123 -9 do not know 10 15 20 25 30 40 50 60 80 90 100 and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for on delivery? 123 -9 do not know 10 20 25 30 40 45 50 60 70 75 80 85 100 and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 123 -9 do not know 10 20 25 30 35 40 50 60 70 75 80 90 100 in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Internal funds/Retained earnings 123 -9 do not know 10 20 30 40 50 55 60 70 75 80 90 93 100 Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from banks (private and state-owned) 123 -9 do not know 10 20 25 30 40 50 60 80 90 Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from non-bank financial institutions 123 -9 do not know 5 10 30 50 100 Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 123 -9 do not know 10 20 25 30 40 50 60 Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc.) 123 -9 do not know 2 10 20 25 30 40 50 100 did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? In fiscal year 2008, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? If answer is No or Don't Know then GO TO QUESTION K.6 123 -9 don't know (spontaneous) 1 yes 2 no total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr In fiscal year 2008, how much did this establishment spend on purchases of: Machinery, vehicles, and equipment (new or used) 46 77 -9 do not know 25000 50000 60000 75000 100000 150000 200000 250000 500000 600000 650000 1000000 1200000 1500000 1750000 2000000 3000000 3500000 4000000 5000000 5700000 6000000 8000000 10000000 12000000 16000000 25000000 60000000 250000000 Sysmiss total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr In fiscal year 2008, how much did this establishment spend on purchases of: Land and buildings 46 77 -9 do not know 2500000 5000000 8600000 12000000 Sysmiss % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Internal funds or retained earnings 46 77 -9 do not know 30 50 65 70 80 95 100 Sysmiss owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Owners' contribution or issued new equity shares 46 77 -9 do not know 30 100 Sysmiss Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from banks (private and state-owned) 46 77 -9 do not know 30 35 50 Sysmiss Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from non-bank financial institutions 46 77 -9 do not know 5 Sysmiss purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 46 77 -9 do not know 20 50 Sysmiss other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources: Other (moneylenders, friends, relatives, bonds, commercial papers etc) 46 77 -9 do not know 5 20 50 100 Sysmiss does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? 123 -9 don't know (spontaneous) 1 yes 2 no at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? At this time, does this establishment have an overdraft facility? 123 -9 don't know (spontaneous) 1 yes 2 no for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? For this establishment's overdraft facility, what is the average interest rate? 38 85 -9 do not know 3 8 10 11 12 13 14 15 Sysmiss does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 123 -9 don't know (spontaneous) 1 yes 2 no was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? Was this most recent credit in the form of? 25 98 -9 don't know (spontaneous) 1 line of credit 2 loan Sysmiss type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan 1) INTERVIEWER: IN NEXT QUESTIONS ASK EITHER LINE OF CREDIT OR LOAN DEPENDING ON THE ANSWER GIVEN TO QUESTION AFK8A. 2) SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Private commercial banks State-owned banks or government agency Non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies Other 25 98 -9 1 Private commercial banks 2 State-owned banks or government agency 3 Non-bank financial institutions 4 Other Sysmiss in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? 25 98 -9 don't know (spontaneous) 2006 2007 2008 2009 Sysmiss what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? What is the rate of interest of this most recent [line of credit or loan]? 25 98 -9 don't know (spontaneous) 5 8 10 11 12 13 14 15 20 27 Sysmiss for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? Referring only to this most recent loan or line of credit, what was its value at the time of approval? 25 98 -9 don't know (spontaneous) -8 ref (spontaneous) 600000 2000000 2700000 5000000 5475000 7600000 10000000 15000000 20000000 23000000 35000000 40000000 50000000 Sysmiss financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan Referring only to this most recent loan or line of credit, did the financing require collateral? 25 98 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment 22 101 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment Referring only to this most recent loan or line of credit, what type of collateral was required? Machinery and equipment including movables 22 101 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts Referring only to this most recent loan or line of credit, what type of collateral was required? Accounts receivable and inventories 22 101 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) 22 101 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above 22 101 -9 don't know (spontaneous) 1 yes 2 no Sysmiss approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 22 101 -9 don't know (spontaneous) 800000 5000000 8000000 10000000 12000000 15000000 18000000 19000000 25000000 30000000 40000000 60000000 125000000 Sysmiss in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? Referring again to the last fiscal year 2008, did this establishment apply for any loans or lines of credit? 123 -9 don't know (spontaneous) 1 yes 2 no main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan in fiscal year 2008? No need for a loan - establishment has sufficient capital Application procedures for loans or lines of credit are complex Interest rates are not favorable Collateral requirements are too high Size of loan and maturity are insufficient It is necessary to make informal payments to get bank loans Did not think it would be approved Other 88 35 -9 don't know (spontaneous) 1 no need for a loan - establishment has sufficient capital 2 application procedures for loans or lines of credit are complex 3 interest rates are not favorable 4 collateral requirements are too high 5 size of loan and maturity are insufficient 6 did not think it would be approved 7 other Sysmiss financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? In fiscal year 2008, did this establishment have its annual financial statements checked and certified by an external auditor? 123 -9 don't know (spontaneous) 1 yes 2 no how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance SHOW CARD Is access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is fair, impartial and uncorrupted." 123 -9 don't know (spontaneous) 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree the court system is able to enforce its decisions. the court system is able to enforce its decisions. the court system is able to enforce its decisions. the court system is able to enforce its decisions. the court system is able to enforce its decisions. SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is able to enforce its decisions." 123 -9 don't know (spontaneous) 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable INTERVIEWER: SHOW CARD I am going to read some statements that describe the courts and the way government officials interpret laws and regulations that affect this establishment’s business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. “Government officials’ interpretations of the laws and regulations affecting this establishment are consistent and predictable.” 123 -9 don't know (spontaneous) 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree confident that legal system uphold contract & property rights in bus. disputes confident that legal system uphold contract & property rights in bus. disputes confident that legal system uphold contract & property rights in bus. disputes confident that legal system uphold contract & property rights in bus. disputes confident that legal system uphold contract & property rights in bus. disputes SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "I am confident that the legal system will uphold my contract and property rights in business disputes." 123 -9 don't know (spontaneous) 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree had a payment dispute in last 2yrs over payments owed involving a 3rd party had a payment dispute in last 2yrs over payments owed involving a 3rd party had a payment dispute in last 2yrs over payments owed involving a 3rd party had a payment dispute in last 2yrs over payments owed involving a 3rd party had a payment dispute in last 2yrs over payments owed involving a 3rd party In the last 2 years, did your establishment have a payment dispute over payments owed to it in which a third party (such as arbiters, collecting agency or judicial system) was involved? If answer is No or Don't know then GO TO QUESTION J.2 123 -9 don't know (spontaneous) 1 yes 2 no was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? Was the court system used to resolve this payment dispute? If answer is No or Don't know then GO TO QUESTION J.2 19 104 -9 don't know (spontaneous) 1 yes 2 no Sysmiss was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? Was a court judgment made for this payment dispute? If answer is No or Don't know or Still in process then GO TO QUESTION J.2 1 122 -9 don't know (spontaneous) 1 yes 2 no 3 still in process Sysmiss no. weeks taken for courts to come to judgment on this payment dispute no. weeks taken for courts to come to judgment on this payment dispute no. weeks taken for courts to come to judgment on this payment dispute no. weeks taken for courts to come to judgment on this payment dispute no. weeks taken for courts to come to judgment on this payment dispute How many weeks did it take the courts to come to judgment on this payment dispute (from the day the establishment first took court action until the moment a judgment was made)? 123 -9 don't know (spontaneous) 1 less than one week Sysmiss was this decision of the court enforced? was this decision of the court enforced? was this decision of the court enforced? was this decision of the court enforced? was this decision of the court enforced? Was this decision of the court enforced? If answer is No or Don't know or Still in process then GO TO QUESTION J.2 123 -9 don't know (spontaneous) 1 yes 2 no 3 still in process Sysmiss how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? How many weeks did it take to enforce this court judgment? 123 -9 don't know (spontaneous) 1 less than one week Sysmiss what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 123 -9 don't know (spontaneous) no time was spent 1 2 3 5 8 10 11 15 20 50 60 80 90 100 over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? Over the last year, was this establishment visited or inspected by tax officials? If answer is No or Don't Know then GO TO QUESTION J.6a 123 -9 don't know (spontaneous) 1 yes 2 no frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? 88 35 -9 don't know (spontaneous) 1 2 3 4 5 6 7 Sysmiss in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? In any of these inspections or meetings was a gift or informal payment expected or requested? 88 35 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? Over the last year, has this establishment secured or attempted to secure a government contract? If answer is No or Don't Know then GO TO QUESTION J.7 123 -9 don't know (spontaneous) 1 yes 2 no % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 30 93 -9 don't know (spontaneous) -8 refusal (spontaneous) no payments 10 Sysmiss percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Percent of total annual sales paid as informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 113 10 -9 don't know (spontaneous) -8 refusal (spontaneous) no payments 2 30 Sysmiss total annual informal payment total annual informal payment total annual informal payment total annual informal payment total annual informal payment It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Total annual informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 10 113 -9 don't know (spontaneous) -8 refusal (spontaneous) no payments 25000 Sysmiss what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? Recognizing the difficulties many establishments face in fully complying with taxes and regulations, at the present time what percent of total annual sales would you estimate the typical establishment in your line of business declares for tax purposes? 123 -9 don't know (spontaneous) -8 refusal (spontaneous) 15 24 35 50 60 70 80 89 90 98 100 application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? Over the last two years, did this establishment submit an application to obtain an import license? If anwer is No or Don't Know then GO TO QUESTION J.13 123 -9 don't know (spontaneous) 1 yes 2 no how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? 1 122 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day Sysmiss when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? In reference to that application for an import license, was an informal gift or payment expected or requested? 1 122 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? Over the last two years, did this establishment submit an application to obtain an operating license? If answer is No or Don't Know then GO TO QUESTION J.30 123 -9 don't know (spontaneous) 1 yes 2 no how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? 6 117 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 2 14 Sysmiss when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? In reference to that application for an operating license, was an informal gift or payment expected or requested? 6 117 -9 don't know (spontaneous) -8 refusal (spontaneous) 1 yes 2 no Sysmiss obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax rates 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax administration 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Business licensing and permits 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Political instability 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Corruption 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Courts 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year 2008, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 123 -9 do not know 1 2 3 4 5 6 8 9 10 12 14 15 18 19 32 62 no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 123 -9 don't know (spontaneous) -7 if establishment was not in business three years ago 1 2 3 4 5 6 7 8 10 12 15 18 28 50 no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2008, how many permanent, full-time employees were: Production employees 24 99 -9 do not know 2 3 4 5 6 9 11 12 47 Sysmiss no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2008, how many permanent, full-time employees were: Non-production employees [e.g., managers, administration, sales] 24 99 -9 do not know 1 2 3 7 15 Sysmiss no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2008, how many permanent, full-time employees were: Skilled production workers 24 99 -9 do not know 1 2 3 4 5 42 Sysmiss no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2008, how many permanent, full-time employees were: Unskilled production workers 24 99 -9 do not know 1 2 3 4 5 8 9 Sysmiss no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr At the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female? 99 24 -9 do not know 1 2 3 4 5 6 Sysmiss no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr At the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time production employees 24 99 -9 do not know 1 2 3 21 Sysmiss no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr At the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time non-production employees 24 99 -9 do not know 1 2 4 Sysmiss no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year How many full-time temporary employees did this establishment employ in fiscal year 2008? IF 0, GO TO QUESTION AFL.8a 123 -9 do not know 1 2 3 4 5 7 10 11 19 20 30 av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year What was the average length of employment of all full-time temporary employees in fiscal year 2008? 42 81 -9 don't know (spontaneous) 1 less than one month 2 3 4 5 6 8 9 10 11 Sysmiss at end of 2008, how many part-time workers did you employ? at end of 2008, how many part-time workers did you employ? at end of 2008, how many part-time workers did you employ? at end of 2008, how many part-time workers did you employ? at end of 2008, how many part-time workers did you employ? At the end of fiscal year 2008, how many part-time workers-workers that work less than a full shift per day-were employed by the establishment? 123 -9 do not know 1 2 3 4 5 6 7 10 11 12 15 20 28 Average educational attainment of a typical production worker Average educational attainment of a typical production worker Average educational attainment of a typical production worker Average educational attainment of a typical production worker Average educational attainment of a typical production worker SHOW CARD What is the average educational attainment of a typical production worker employed in this establishment? 24 99 -9 don't know 1 0-3 years of education 2 4-6 years of education 3 7-9 years of education 4 10-12 years of education 5 13 years and above of education Sysmiss formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr Over fiscal year 2008, did this establishment have formal training programs for its permanent, full-time employees? If answer is No or Don't Know then GO TO QUESTION AFL.12 24 99 -9 don't know (spontaneous) 1 yes 2 no Sysmiss % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year Referring to the training programs run over fiscal year 2008, what percent of permanent, full-time employees of the following categories received formal training? Production full-time permanent employees trained 3 120 -9 don't know (spontaneous) if no employees in a category were trained 10 50 100 Sysmiss % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year Referring to the training programs run over fiscal year 2008, what percent of permanent, full-time employees of the following categories received formal training? Non-production full-time permanent employees trained 3 120 -9 don't know (spontaneous) if no employees in a category were trained 4 20 100 Sysmiss what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? What percent of this establishment's workforce is currently unionized? 123 -9 don't know (spontaneous) over fiscal year 2008, how did this establishment usually find new employees? over fiscal year 2008, how did this establishment usually find new employees? over fiscal year 2008, how did this establishment usually find new employees? over fiscal year 2008, how did this establishment usually find new employees? over fiscal year 2008, how did this establishment usually find new employees? Over fiscal year 2008, how did this establishment usually find new employees? 123 -9 don't know (spontaneous) 1 through family/friends 2 public placement office 3 private placement office 4 public announcement/advertisement 5 school-related network 6 other how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? SHOW CARD Are labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? SHOW CARD Is an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 123 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. Does this establishment currently have a pre-employment health check for new employees? 123 -9 don't know (spontaneous) 1 yes 2 no affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness Have the following situations affected this establishment's workforce in the past 2 years: High absenteeism due to sickness 123 -9 don't know (spontaneous) 1 yes 2 no affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends Have the following situations affected this establishment's workforce in the past 2 years: High absenteeism as employees need to care of family members or friends due to sickness 123 -9 don't know (spontaneous) 1 yes 2 no affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids Has HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years: High absenteeism due to HIV/AIDS 123 -9 don't know (spontaneous) 1 yes 2 no affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv Has HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years: High absenteeism as employees need to care of family members or friends due to HIV/AIDS 123 -9 don't know (spontaneous) 1 yes 2 no did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages Did this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees? HIV prevention messages 123 -9 don't know (spontaneous) 1 yes 2 no did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution Did this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees? Free condom distribution 123 -9 don't know (spontaneous) 1 yes 2 no did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing Did this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees? Anonymous HIV testing 123 -9 don't know (spontaneous) 1 yes 2 no in 2008, how much did you spend on all aids/hiv programs and activities? in 2008, how much did you spend on all aids/hiv programs and activities? in 2008, how much did you spend on all aids/hiv programs and activities? in 2008, how much did you spend on all aids/hiv programs and activities? in 2008, how much did you spend on all aids/hiv programs and activities? In fiscal year 2008, how much did this establishment spend on all AIDS/HIV programs and activities? 123 -9 don't know (spontaneous) 2 20000 50000 200000 most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment climate that affects your operations. 2) SHOW CARD Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment. 123 -9 do not know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport rotation order rotation order rotation order rotation order rotation order Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment? Rotation 123 -9 do not know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual cost of labor (including wages, salaries, bonuses, social security payments) 123 -9 don't know (spontaneous) -8 ref (spontaneous) 15000 30000 50000 60000 70000 100000 200000 300000 350000 360000 430000 500000 600000 750000 1000000 1075000 1080000 1200000 1229400 1260000 1300000 1400000 1440000 1500000 1600000 1750000 1800000 1994640 2000000 2160000 2287000 2400000 2500000 2520000 2600000 2640000 2700000 2880000 3000000 3400000 3500000 3600000 3800000 4000000 4500000 5000000 5240000 5600000 6000000 7000000 7200000 7600000 8000000 9000000 10000000 13000000 15000000 15900000 20000000 22000000 25000000 32000000 cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual cost of raw materials and intermediate goods used in production 24 99 -9 don't know (spontaneous) -8 ref (spontaneous) 70000 100000 120000 925000 1700000 4000000 5000000 8000000 8407505 10000000 15000000 20000000 85000000 Sysmiss total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual costs of fuel 24 99 -9 don't know (spontaneous) -8 ref (spontaneous) 60000 300000 620000 840000 900000 1000000 1200000 5000000 13000000 Sysmiss total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual costs of electricity 55 68 -9 don't know (spontaneous) -8 ref (spontaneous) 2500 3000 7500 42000 50000 60000 100000 105000 185000 200000 220000 240000 300000 360000 400000 500000 600000 700000 702000 750000 800000 900000 1000000 1500000 2050000 2400000 2600000 3000000 4000000 4200001 Sysmiss total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual cost of finished goods/materials bought to resell 31 92 -9 don't know (spontaneous) -8 ref (spontaneous) 5 25000 200000 300000 400000 500000 575000 600000 1200000 1500000 2000000 4000000 6950000 7250000 15000000 122000000 Sysmiss total annual depreciation total annual depreciation total annual depreciation total annual depreciation total annual depreciation 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual depreciation 123 -9 don't know (spontaneous) -8 ref (spontaneous) 9 25000 50000 100000 120000 150000 175000 200000 300000 400000 420000 450000 480000 500000 600000 1000000 1422049 1500000 1900000 2000000 2175000 2300000 2350050 3000000 4000000 5000000 10000000 25000000 what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 123 -9 don’t know (spontaneous) -7 if establishment was not in business three years ago 200000 400000 500000 600000 750000 1500000 1860000 2000000 2300000 2900000 3000000 4000000 4500000 5500000 5804000 6000000 7000000 8000000 8147000 9000000 9120000 10000000 11000000 13000000 15000000 15329000 16000000 17500000 18000000 20000000 24700000 25000000 28000000 34000000 35000000 36900000 37000000 40000000 41000000 45000000 52000000 55000000 56000000 57000000 60000000 70000000 75000000 80000000 90000000 100000000 109303505 120000000 140000000 199000000 220000000 250000000 300000000 400000000 600000000 800000000 average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr In fiscal year 2008, what was the approximate average monthly compensation, including benefits when applicable, for a full-time production employee? 24 99 -9 15000 20000 25000 30000 35000 37500 40000 45000 50000 60000 70000 75000 80000 85000 100000 185000 Sysmiss net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year At the end of fiscal year 2008, what was the net book value, that is the value of assets after depreciation, of the following: Machinery, vehicles, and equipment 24 99 -9 don't know (spontaneous) -8 ref (spontaneous) 50000 1000000 1750000 2000000 3000000 8000000 24000000 50000000 Sysmiss net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year At the end of fiscal year 2008, what was the net book value, that is the value of assets after depreciation, of the following: Land and buildings 24 99 -9 don't know (spontaneous) -8 ref (spontaneous) 8600000 12000000 18000000 Sysmiss cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Machinery, vehicles, and equipment 24 99 -9 don't know (spontaneous) 300000 2000000 3000000 10000000 15000000 19000000 23000000 30000000 250000000 Sysmiss cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Land and buildings 24 99 -9 2000000 10000000 13500000 25000000 150000000 Sysmiss can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? The World Bank might be interested in getting in touch with you to follow up on some aspects of this interview. Would you have any objection if we provide them with your contact information? 123 1 2 main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm Please complete the following information about the interviewee(s) 123 COMPTABLE CONTROLEUR INTERNE Caissiére Chef d'installation D G GERANT D,G D.G DAF DIRECTEUR DIRECTEUR GENERAL DIRECTEUR GERANT PROPRIETAIRE DIRECTRICE Directeur Directeur Général Directeur commerciale Directeur d'exploitation Directeur génèral EMPLOYE Employé GERANT GERANT ADJOINT GESTIONNAIRE Gerant Gerante Gérant Gérante P D G PDG PRESIDENTE PROPRIETAIRE PROPRIETAIRE N°1 Propriétaire Propriétaire gérant RESPONSABLE RESPONSABLE LOGISTIQUE S,G SECRETAIRE SECRETAIRE DE DIRECTION Secretaire VENDEUR comptable directeur directrice gerant la gerante proprietaire vendeur main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: Please complete the following information about the interviewee(s) 123 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 19 20 21 23 25 27 29 30 main respondent gender main respondent gender main respondent gender main respondent gender main respondent gender Please complete the following information about the interviewee(s) 123 1 male 2 female second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: Please complete the following information about the interviewee(s) 2 EMPLOYE Technicien second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm Please complete the following information about the interviewee(s) 2 121 3 10 Sysmiss second respondent gender second respondent gender second respondent gender second respondent gender second respondent gender Please complete the following information about the interviewee(s) 2 121 1 male 2 female Sysmiss third respondent position in the firm: third respondent position in the firm: third respondent position in the firm: third respondent position in the firm: third respondent position in the firm: Please complete the following information about the interviewee(s) third respondent years working in the firm third respondent years working in the firm third respondent years working in the firm third respondent years working in the firm third respondent years working in the firm Please complete the following information about the interviewee(s) 123 Sysmiss third respondent's gender third respondent's gender third respondent's gender third respondent's gender third respondent's gender Please complete the following information about the interviewee(s) 123 1 male 2 female Sysmiss day day day day day Time face-to-face interview ends 123 month month month month month Time face-to-face interview ends 123 5 6 7 8 9 hour hour hour hour hour Time face-to-face interview ends 123 minutes minutes minutes minutes minutes Time face-to-face interview ends 123 perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: Truthful Somewhat truthful Not truthful 123 1 2 3 The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers 123 1 2 3 interviewer comments interviewer comments interviewer comments interviewer comments interviewer comments INTERVIEWER COMMENTS (Problems occurred/extraordinary circumstances which could influence results) 123 C'EST UN MAGASIN DE VENTE HABILLEMENT (PRINCIPAL PRODUITS) PUIS DES CHAUSSURES DE PARFUM BIJOUX ETC… POUR CE QUI CONCERNE L'ENTRETIEN DE LA PRISE DE RENDEZ-VOUS JUSQU'À L'INTERIEUR IL Y'A PAS DE PROBLEMES SEULEUMENT JE SUIS ARRIVE MOUILLE PAR C'est le gérant d'une station Shell situé au secteur n°20, l'entretien s'est passé chez lui à domicile parcequ'il n'avait pas le temps , pas de circonstances extraordinaires C'est un rapportié à la Cote D'ivoire, c'est une auberge location des chambres uniquement il compte faire la restauration, interview sans problème C'est une station de vente de carburant situe au secteur N°10 appelé Belle ville quartier périphérique, mais le gérant dit dieu merci par rapport à sa vente. Pour ce qui concerne l'intérieur il y a pas eu de probleme ; il a fallu d'un seul coup C'était sur la liste des manufactures ( 0 à 4) , mais c'est pas une manufucture plutôt un service( construction de batiment) Ca figurait sur la liste des manufactures ( 0 à 4) hors c'est une entreprise de construction de batiment donc un service Ce répondant était disponible D'APRES LE REPONDANT EN 2007 ILS ONT CONNU UNE PERIODE DIFFICILE SE QUI FAIT QU'ILS VEULENT ABADONNER CE SECTEUR D'ACTIVITE QU'ILS ESTIMENT SATURE Y A TRES PEU DE MARCHANDISE ,DONC CETTE ANNEE ILS N'ONT PREVU DE COMPTABLE Disons que la répondante ne réside pas à Bobo ville, elle est à 75 km de Bobo dans la ville de Orodara, je me suis rendu sur les lieux afin d'administrer ce questionnaire ELLE A ÉTÉ ACCUEILLANTE ET OUVERTE MAIS COMPTE TENU DU FAIT QU'ELLE N'A PAS UN NIVEAU D'INSTRUCTION ELELVE ELL ENE TIENT PAS LA COMPTABILITE CLAIRE ET NE DISTINGUE PAS SON PATRIMOINE DE SES GAINS DE L'ENTREPRISE. LES CA NE SONT QUE ARBITRAIRES EN CE QUI CONCERNE LES EMPLOYES IL DIT QU'IL TRAVAILLE UNIQUEMENT AVEC LES MEMBRES DE SA FAMILLE CEPENDANT IL NE PARLE PAS EN TERME DE SOLAIRE MAIS JUSTE UNE AIDE PARCEQUE C'EST LA FAMILLE IL N'Y A PAS EU DE PROBLEME PARTICULIER SEULEUMENT UNE QUESTION DEMOBILITE DU REPONDANT ET LES MULTUIPLES COUP DE FIL Il a les employés permanents, mais lorsqu'il gagne un marché important il fait appel aux dix employés permanents temporaires, il m'a donné assez de faux rendez vous indépendant de sa volonté et il a même présenté des excuses avant l'entretien Il croit à un financement de la banque mondiale Il espere avoir une aide de la banque mondiale Il nous prend pour des agent de la mairie J'ai appelé beaucoup de fois avant d'avoir l'accord du service, mais pas grande chose à signaler J'ai constate que l'entreprise exerce plusieurs activités et le répondant avait du mal à donner l'activité principale de l'entreprise. L'entreprise n'a ni comptable ni registre L'ENQUËTE N'A PAS ACCORDE UNE TRES GRANDE IMPORTANCE DANS L'ETUDE CAR IL A EN à REPONDRE à PLUSIEURS ENQUËTES QUI SONT RESTES SANS SUITE FAVORABLE L'ENQUËTE S4EST BIEN DEROULE MAIS L'ENQUËTE A TROUVE LE QUESTIONNAIRE TROP LONG ET A VOULU S4EN DEBARASSER L'ENQUËTé PENSE QUE QUE CS ETUDES FINISSENT TOUJOURS DANS LES TIROIRS DS DECIDEURS POLITIQUES. PAS DE SUITE L'OBSTACLE MAJEUR : MANQUE DE FORMATION TECHNIQUE RT DE GESTION . ACCES AUX FINANCEMENT . LA TECHNOLOGIE APPROPRIE . L'ETABLISSEMENT EST EN FAILLITE A CAUSE DES TROIS OBSTACLES CITEZ CI-DESSUS L'acceuil sans probleme, seuleument il se plaint beaucoup de l'acces au financement. Il travaille à l'abattoir, c'est là ou il ya l'abattage des betail enfin de revendre la viande à la population ( marche du betail) Il est membre d'une filiaire L'enqutêté trouve le questionnaire long et demande qu'on apporte de l'argent pour les aider à faire face aux manques à gagner L'enquété pense que les impots sont trop élevés pour des entreprise petites comme elle L'enquété trouve qu'on a pas besion de répondre à toutes ses questions car il faut aider concrétement sur le terrain L'enquêté trouve que les enquêtes sont faite mais il ne recoivent pas les bénefice L'entreprise a fait son enregistrement en 2008, retenons que l'entreprise a ouvert depuis 1999 mais elle avait cessé ses activités jusqu'en 2008 pour faire son enregistrement afin de reprendre les activités il a donc eu du mal à estimer son chi L'entreprise s'appelle maintenant LE BGO-GROUP. Le propriétaire s'appelle Simpore Harouna au lieu de Simpore Karim. Mr Simpore Harouna est le frére ainé de simpore Karim qui a géré l'entreprise jusqu'en fin 2007 L'entretien s'est bien déroulé san probléme majeur L'entretient s'est bien deroulé sans problémes sauf que le répondant était souvent en communication telephonique et devait se lever pour parler à certains clients L'interview avait énormément de boulot, il répondait tout en travaillant sur son ordinateur, concernant les travailleurs temporaire et partiel, de nombre varié en fonction des marchés que gagne l'entreprise LA BANQUE MONDIALE NE FAIT PAS SON TRAVAIL. IL FAUT QUE LA BANQUE MONDIALE SUITE LES ENTREPRISES AFIN D'ACQUEREIR DU CREDIT AUPRES DES INSTITUTIONS FINANCIERES IL FAUT QU'ELLE ACCOMPAGNE LES ENTREPRENEURS. EN 2006 ELLE A ORGANSE UNE FOIRE REGIO LE REPONDANT N'A PAS DE BUREAU IL STOCK LES PRODUITS CHEZ LUI A LA MAISON. IL M'A RECU DANS UN BAR. IL PENSAIT QUE J'ETAIS UN AGENT DE L'ADMINISTRATION FISCAL LORSQUE JE L'AI APPELE CEPENDANT J'AI INSISTE POUR QU'IL ACCEPTE LE REPONDANT ÉTAIT BEAUCOUP MEFIANT SUR LESN QUESTION "RELATION GOUVERNEMENT ET ENTREPRISE" IL DIT QU'IL NE VEUT PAS AVOIR DE PROBLEMES CAR IL EST ETRANGER LE REPONDANT ÉTAIT TRES OCCUPE J'AI VOULU REVENIR UN AUTRE JOUR MAIS IL M'A RASSURE QUE NOUS ¨POUVONS CONTINUER LE RESPONSABLE ÉTAIT EN DEPLACEMENT POUR 2 SEMAINES CEPENDANT LA SECRETAIRE NOUS A MIS EN CONTACTE TELEPHONIQUE AFIN QUE JE LUI EXPLIQUE LES RAISONS DE MA VISITE, C'EST AU COURS DE CET ENTRETIEN QU'IL A AUTORISE A LA SECRETAIRE DE ME RECEVOIR La gérante est la fille du patron.elle a été designé par son pére pour etre le répondant Le bilan de l'entreprise est déficitaire l'entreprise n'a eu qu'un marché en 2008 de 1,8millions ,les affaires ne marchent pas et l'etablissement ne prend pas de crédit car il ne gagne pas de marché .Il parle même de licencier ses employés et d Le directeur et le comptable etant absent ,c'est la secretaire qui a rrépondu aux questions.l'entreprise fait principalement de la construction et aussi la fabrication d'ouvrage en metaux et bois Le directeur pour être crédible a exigé la présence des autres emplyés de l'entreprise Le gérant de cette entreprise n'a pas été à l'ecole , donc lui il ne tient peut pas une comptabilité .Il affirme qu'il ne peut pas me renseigner par rapport aux pourcentage et les chiffres d'affaires .J'ai retrouvé son numéro dans l'annuaire ca Le niveau d'etude du repondant a certainement joué sur l'interview car certaines donnés lui échappaient et aussi certaines questions lui paraissaient difficiles à comprendre Le probléme de disponibilité du répondant mais il répondait aux questions selon qu'il pouvait le faire sans difficulté majeur Le propriétaire de l'entreprise dit que le marché n'est plus barriques et bidons Le répondant ( gérant ) , Nous étions obligé de traduire en langue pour pourvoir mieux se comprendre Le répondant a beaucoup insisté sur l'accés au financement.Il dit que s'il aviat un soutien financier il gagnerait davantage .Il voudrait que l'etat s'investistisse plus dans le financement des entreprises car ce sont elles qui font prosperer l Le répondant a été ouvert et a répondu à toutes les questions . Il a souligné l'accés au financement comme étant l'obstacle le plus grave et a beaucoup insisté sur ça ;il espere qu'il y aura un changement à l'issue de cette étude Le répondant a été vraiment courtois et a franchement répondu aux questions mais il implore fait que les études n'ont pas de suite car ils n'ont jamais bénéficié de rétombées Le répondant après plusieur tentatives a enfin accepter de donner les informations .Nous avons du nous efforcér à la rencontrer car plusieurs rende vous successifs n'ont pas permis de le rencontrer Le répondant déplore surtout la disponibilité des micros finances.que lorsqu'il y a financement il serait souhaitable que la banque mondiale contacte directement les entreprises pour un programme. Au Burkina il y a trop de taxe Le répondant est illetré Le répondant est la seur du maire Le répondant est responsable logistique il ya certaines informations dont il n'avait pas accès, sur place il a appelé son patron qui était en déplacement afin de lui fournir des données Le répondant est un dirigeant disponible même si quelque paart il m'a dit il m'a pris des semaines avant de me recevoir.C'est "galement un diresteur qui vraiment souhaiterai etre appele par la banque mondiale pour les divers sur les questionnai Le répondant estime que les resultats de cette étude porteront fruits Le répondant exige que pour les prochaines etudes de la banque mondiale, qu'elle n'a qu'à s'adresser d'abord à l'ordre des pharmaciens Le répondant se méfiait des questions relatives à la justice.Qu'il n'a rien à dire à ce niveau Le répondant souhaite que le banque mondiale revoi les conditions d'octroi du crédit aux entrepreuneurs .Il attend impatienment le suites de l'etude Le répondant trouve que les études n'ont pas d'incidences sur leus activités et dit que le gouvernement n'œuvre pas dans le sens d'aider les petits industriels comme eux ,il favorise au contraire les grands.Le répondant pense interrompre ses ac Le répondant était bien interessé ce qui l'a amené à répondre aisément cependant il s'attendait à une aide quelquonque instantanée de la part de l'institution afin d'évolué Le répondant était ouvert sauf qu'il n'avait pas une idée sur son chiffre d'affaires caaaa dit -il qu'il depence au fur et a mesure qu'il gagne etant donné que l'enttreprise est a ses debuts .Il a pris mon contact pour se rassurer que les infor Le répondant était très sympatique .Les questions ont été bien repondu malgrés le temps faisait defaut .Même si certaines questions ont connu des reflexion tout s'est bien passé Le répondant était très symphatique, il a signalé que l'entreprise connaît quelques problèmes en ce moment et qu'il a l'intention d'entreprendre autre chose Le répondatnt s'est montré disponible et disposé à répondre aux questions cependant il s'est montre méfiant en matiére de chiffres (montants) hors mis ceux là il a répondu avec aisance aux autres questions Lentreprise se situe dans une zone beacoup cache au publics tres difficile a retrouver ;mais avec un responsable tres acceuillant et attentif Les Montants sont des estimations MANQUE DE FINANCEMENT . LE PAYS EST TROP DUR JE VAIS TOUT ARRETER NOTRE SYSTÈME COMMERCIAL EST EPHEMERE NOUS SOMMES SANS UNE DOMINATION. IL N'Y A PAS DE FOND POUR FAIRE PROSPERER NOS ACTIVITES. CEPENDANT NOUS AVONS BEAUCOUP D'EXPERIENCES. LE REPONDANT A BEAUCOUP DOUTE DE MA CREDIBILITES IL SE DISAIT QUE J'ETA NOUS NOUS SOMMES DEPORTE A KIRI LOCALITE SITUEE A 7KM DE BOBO OU RESIDE LE RESPONSABLE DE L'ENTREPRISE QUI EST EN MEME TEMPS MAIRE DE LA DITE LOCALITE . IL DIT QUE LES TRAVAUX SUR LE TERRAIN ONT DIMINUE A CAUSE DE LA SAISON PLUVIEUSE Nous avons été reçu simultanément par le controleur interne et la secretaire de direction , cette dernière plus expérimentée que le premier On note que les enquétés viennent chaque fois mais on ne voit pas les résultats sur le terrain POUR AVOIR LE GERANT C'ÉTAIT PAS FACILE PARCEQU'IL BOUGE BEAUCOUP. J'AI FAIT AU MOINS 4 APPELS POUR L'AVOIR ET IL M'A INDIQUE OU SE TROUVE L'HOTEL ET COMME Ça YA PAS DE PROBLEME Pas de commentaire Pas de confiance au bureau d'étude. Pas d'impact réel sur le travail Pas de problème, seulement je me suis battu par la pluie, je ne pouvais pas porter le rendez vous parceque le temps préssé, en ce qui concerne la collecte des données l'intervieuw s'est déroulé en Diola la langue locale du burkina parcequ'il se Pour ce qui concerne les prêt l'entreprise travail avec la caisse populaire qui a des conditions plus souples que les banques TRANSFORMATION (FABRICATION) D'EGRAINEUSE DE MAIS ET DE MIL EN PLUS DE CA IL A UN GRAND GARAGE DE DEPANNAGE DES VOITURES. L'INTERVIEW S'EST TRES BIEN DEROULER SANS PROBLEME TRANSFORMATION DE JUS A DOMICILE MAIS COMPTE ARRETER PARCE QUE CA NE MARCHE PLUS COMME AVANT ET L'ELECTRICITE COUTE TROP CHER. SANS PROBLEME POR CE QUI CONCERNE L'INTERVIEW Très difficile il me demande si RMS a un bureau ici au Burkina comme ça un cas de problème qu'il sache ou s'adresser, il a fallu beaucoup argumenter avec l'ordre de mission comme prevue, mais à la fin il a accepté VENTE D'ENGRAIS D'HERBICITE INTERIEUR SANS PROBLEMES apres plusieurs visites jai pu le revoir et avec de perturbation lors de ma visite mais quand meme c'est un responsable ouvert aucun probleme particulier bon deroulemtn de l'enquete bonne appréciation de l'initiative de la banque mondiale prêt à nous recevoir à nouveau il a ete impossible de saisir le patron de l'entreprise pour lui administrer le questionnaire ,nous avons du administrer afin qu'il delegue ses pouvoirs a sa seule secraitaire pour nous recevoir il faut permettre aux entreprises de payer moins d'impôt, pense le questionné l'enquete c'est bien deroulé le repondant etait parfaitement interersser par l'etude l'enquete étant illétré et n'ayant pas de comptable il avait du mal à donner son chiffre, aussi il n'avait aucune connaissance sur les termes de coût total annuel des produits achetés en vue de leur revente et de la dépréciation annuelle totale l'enqueteur semblait vouloir se débarasser des questions car il dit n'avoir pas le temps et n'a pas vendu assez ce jour là l'enqueté etait reservé tout au long de l'etude l'entreprise est tres jeune ,elle a ete cree en septembre 2008 et na pas encoe entrepris des activites proprement dite, vue quelle na pas encore une annee dexistence , le chiffre daffaire et le cout total du travail non pas ete disponible l'entretien s'est derouler avec le gestionnaire comptable ce dernier represente le patron qui est un architecte togolais presentement en mission l'intervieuw s'est bien déroulé, le directeur repondait aisément aux questions et était bien intéressé l'netretien s'est derouler sans problemes et le repondant etait sincere dans ces propos l'etablissment na pas de comptables l'etablissement a eté enregistrer officiellement avant de commencer ses activites la direction de l'entreprise est tres ouverte car elle a respecter le rrndez vous a ete largement disponible durant ma visite la directrice a dit qu'elle a confierr la compatibilité de son entreprise a un cabinet car elle ne connaît pas grand-chose dans ce domaine , elle a trouver que le questionnaire etait long surtout qu'elle voulait sortir le repondant etait tres attentif tout au long de l'entretien le comptable repondant pretend que l'entreprise a ete cree en janvier 2008 et na pas reellemnt fonctionner durant cette periode la et compte tenue des difficulte financieres et des problemes de gestion il ny a pas eu de bons resultats finacie le directeur en voyage d'affaire, c'est donc le gérant ( un employé ) qui travaille dans l'entreprise depuis sa création qui a répondu aux questions le principale repondant (proprietaire) sest fait remplacer par son frere cadet.ce dernier etait sceptique en ce qui concernait les fiances et le chiffres d'affaire le repondant etait beaucoup plus pris par les visiteurs mais insistait a ce que 'lon continue le questionnaire le repondant etait bien interesse et disponible mais vue son niveau ne comprenait pas tres bien le questionnaire mais trouvait que les institutions devraient aider les entrepreneurs directement et sont confier a l'aide des autorites le repondant etait tres mefiant dans ses reponses , l'entreprise na ni comptablzes ni registre, nombreux sont les termes quil fallait traduire en langue locale le repondant etait tres souvent solliciter par les clients la responsable gére plusieurs activitées en méme temps le repondant na pas utiluse les registres pour donner les chiffres daffaires ; il a avance comme idee que eux ils se mefient maintenant des etudes en souvenir de ce quils ont eu comme mesaventure le repondant souhaite plus financement de la part de la banque mondiale il affirme quavec le financement les entrepreneurs ont une ressources humaines bien qualifie et de quoi innover les marches le responsable de cette entreprise prend des contractuelms en fonctions des marchés ,les contrats ne depassent pas 1 mois l'netreprise nas pas de registre en due et bonne forme, le répondant avait énormément de boulot, ainsi il répondait en travaillant , l'entreprise n'a pas de comptable le répondant avait du mal à estimr son aire de travail parcequ'il exerce à l'abatoire; il est très mobile le répondant n'a pas pu fournir des informations sur ses chiffres d'affaires car ne dispose pas de registre et ne fait pas de bilan de fin d'exercice le répondant se méfiait au début de l'étude mais, après quelques explications il a compris le bien fondé de l'étude, il souhaite que la banque mondiale demande à l'état d'amener les concurents du secteur informel à régulariser leur situation le répondant était intéressé car il espère que l'étude aura des retombés positives sur leurs activités mais était souvent distrait par les appels téléphoniques le répondant était très occupé et ne voulait pas perdre du temps dans l'intervieuw les montants sont des estimations car il dit ne pas soccuper parcticulierement de cela et que l'entreprise allait tres mal vue les pertes enregistrees les éudes sont menéesmais on ne voit pas les résultats concréts sur le terrain car il n'ya pas de suivi leshotels attendent les financements des bailleurs de fonds comme la banque mondiale pour le relancement de leurs activités pas de problemes c'est un établissement qui vende beaucoup de marchandises , rien a signaler entretien sans probleme, this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: SUPERVISORS PLEASE ANSWER This questionnaire was completed in: One visit in face-to-face interview with one person One visit in face-to-face interview with different managers/staff Several visits If answer is 1 then STOP HERE 123 1 2 3 if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 16 107 2 0.625 0.619 if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes 16 107 58 34 21.445 strict weights strict weights strict weights strict weights strict weights 123 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. weak weights weak weights weak weights weak weights weak weights 123 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Weak assumption: in addition to the establishments included in strict and median assumptions, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. median weights median weights median weights median weights median weights 123 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org website.