DDI_CIV_2009_MS_v01_M_WB Antonina Redko <_value> NADA Version 01 Micro-Enterprise Survey 2009 MS 2009 CIV_2009_MS_v01_M_WB World Bank

TNS Opinion

Steadman Group

NADA World Bank Enterprise Survey [en/oth] An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted every three to four years across all geographic regions and cover small, medium and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries. In some countries, unregistered businesses and firms with a small number of employees make up a large part of the economy. Micro-Enterprise Surveys target registered establishments with one to four employees, while traditional Enterprise Surveys focus on businesses with five or more workers. Sampling techniques and questionnaires are similar for Micro-Enterprise and Enterprise Surveys. This research of registered businesses with one to four employees was conducted in Côte d'Ivoire between August 2008 and February 2009 at the same time with 2009 Côte d'Ivoire Enterprise Survey. Data from 92 establishments was analyzed. Micro-Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country's business environment. The remaining questions assess the survey respondents' opinions on what are the obstacles to firm growth and performance. Côte d'Ivoire National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is an establishment with one to four employees. The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities sectors. Sample survey data [ssd] Kiram Consulting The sample for registered establishments in Côte d'Ivoire was selected using stratified random sampling. Two levels of stratification were used in the Côte d'Ivoire Micro-Enterprise Survey sample: firm sector, and geographic region. For industry stratification, the universe was divided into three manufacturing industries (food, textiles, and other), one services industry (retail) and one residual sector. The initial sample design for micro businesses targeted 120 establishments: 60 in manufacturing and 60 in services sectors. Regional stratification was defined in terms of the geographic regions with the largest commercial presence in the country: Abidjan, San Pedro, and Yamoussoukro were the three metropolitan areas selected in Côte d'Ivoire. (Bouake was initially included, but was determined to be too unsafe to conduct survey work and Yamoussoukro was substituted before enumeration began). Given the stratified design, sample frames containing a complete and updated list of establishments as well as information on all stratification variables (number of employees, industry, and region) are required to draw the sample for the Enterprise Surveys. It was determined that such lists were not available for Ivory Coast, and the sample frame for registered firms was created through block enumeration. The block enumeration exercise was conducted in September 2008 in the three regions selected for the stratified sample. First, detailed maps were obtained from aerial mappings projected to a usable scale for Abidjan, San Pedro, Bouake, and Yamoussoukro. The following multi-stage approach was then followed. Using the maps each city was divided into "blocks" and using local knowledge the blocks were classified into strata defined by the predominant spatial use of each block. The classifications used for the blocks included industrial, commercial, commercial/residential (mixed), and residential. The accuracy of the classification was then tested by site visits to pilot blocks randomly selected from among all blocks for each of the classification types. Twenty pilot blocks in the selected cities and an additional 10 blocks in Bouake (the city that was dropped from the sample due to safety concerns) were enumerated in the pilot. After the classification system was determined to be accurate, another 304 blocks, stratified by classification type, were selected randomly from the list of blocks. Blocks classified as "residential" were undersampled relative to industrial and commercial blocks. The selected blocks were then enumerated. In the enumeration process for each block, each separate unit, either a whole building or a floor or suite within a building, was identified and its use was classified. For units classified as business establishments, further details were collected on employee numbers, activity, name of business and manager, and contact phone number. The quality of the frame was assessed at the onset of the project and was not immune from the typical problems found in establishment surveys: positive rates of non-eligibility, repetition, non-existent units, etc. Given the impact that non-eligible units included in the sample universe may have on the results, adjustments may be needed when computing the appropriate weights for individual observations. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 9.4% (102 out of 1,080 establishments for Enterprise Survey and micro samples). Face-to-face [f2f] The current survey instruments are available: - Africa Enterprise Survey MICRO Module (2008) - Ivory Coast - Screener Questionnaire. The Micro-Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data. The surveys were implemented following a two-stage procedure. In the first stage, a screener questionnaire was applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview took place with the Manager/Owner/Director of each establishment. All Micro-Enterprise Surveys are conducted in the local languages. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Côte d'Ivoire Implementation 2009" in "Technical Documents" folder. For block enumeration, the weights of registered establishments were calculated by dividing the universe estimates for each cell by the number of completed interviews in that cell. Because the sample of blocks enumerated in the three regions was selected to be representative of the type of block and not region, sample weights are applied within type of block and region. This procedure has been applied in other countries where block enumeration has been used for the Enterprise Surveys. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Côte d'Ivoire Implementation 2009" in "Technical Documents" folder. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org" Aggregate indicators based on Enterprise Analysis Unit data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Côte d'Ivoire-2009-Micro-full data-1 The file contains the cleaned, raw database. 92 350 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 92 Unique ID for each observation interview number interview number interview number interview number interview number 92 72 7220 4387.783 1686.255 72 3028 3029 3030 3031 3032 3034 3035 3036 3037 3038 3049 3050 3051 3052 3053 3054 3055 3056 3057 3058 3059 3060 3061 3062 3063 3064 3065 3066 3067 3068 3069 3070 3071 3086 3087 3088 3089 3090 3091 4138 4139 4140 4141 4142 4143 4144 4145 4146 4147 4148 4149 4150 4151 4152 4153 4154 4155 4156 4157 4159 4160 4161 4162 4163 4164 4165 5018 5020 5021 6186 7174 7175 7179 7180 7181 7182 7183 7185 7186 7187 7192 7193 7194 7195 7196 7197 7198 7200 7218 7219 7220 a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 92 1 manufacturing 2 services 3 core 4 micro 5 informal 6 indicator a.1 country code a.1 country code a.1 country code a.1 country code a.1 country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 92 80 ivory coast 81 madagascar 82 mauritius 83 congo 84 gabon 85 lesotho 86 sierra leone 87 liberia a.2 sampling region a.2 sampling region a.2 sampling region a.2 sampling region a.2 sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 92 1 abidjan 2 san-pédro 3 yamoussoukro city/town/village city/town/village city/town/village city/town/village city/town/village 92 ABIDJAN AIDJAN Abidjan SAN PEDRO San - pedro San- pedro Yamoussoukro abidjan san- p‚dro size of locality size of locality size of locality size of locality size of locality CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 92 1 capital city 2 city with population over 1 million - other than capital 3 over 250,000 to 1million 4 50,000 to 250,000 5 less than 50,000 population a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 92 2 other manufacturing 15 food 17 textiles 18 garments 24 chemicals 25 plastics & rubber 26 non metallic mineral products 27 basic metals 28 fabricate metal products 29 machinery and equipment 31 electronics (31 & 32) 45 construction section f: 50 other services 51 wholesale 52 retail 55 hotel and restaurants: section h 60 transport section i: (60-64) 72 it a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 92 2 other manufacturing 15 food 17 textiles 18 garments 24 chemicals 25 plastics & rubber 26 non metallic mineral products 27 basic metals 28 fabricate metal products 29 machinery and equipment 31 electronics (31 & 32) 45 construction section f: 50 other services 51 wholesale 52 retail 55 hotel and restaurants: section h 60 transport section i: (60-64) 72 it a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Yes, screener and sample frame info match No, screener and sample frame do not match but establishment does activities which match both screener and sample frame No, does not match 92 1 yes, screener and sample frame info match 2 no, screener and sample frame do not match but establishment 3 no, does not match a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 92 4 micro a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 92 1 micro&small 0 and <=19 2 medium >=20 and <=99 3 large >=100 a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 92 1 abidjan 2 san-pédro 3 yamoussoukro a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 92 1 yes 2 no, a firm on its own number of establishment that form the firm number of establishment that form the firm number of establishment that form the firm number of establishment that form the firm number of establishment that form the firm 4 88 2 4 6 Sysmiss a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment HQ without production and/or sales in this location HQ with production and/or sales in this location Establishment physically separated from HQ and other establishments of the same firm Establishment physically separated from HQ but with other establishments of the same firm 4 88 -7 does not apply 1 hq without production and/or sales in this location 2 hq with production and/or sales in this location 3 establishment physically separated from hq and other establi 4 establishment physically separated from hq but with other es Sysmiss a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 4 88 -7 does not apply 1 yes 2 no Sysmiss a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 4 88 -7 does not apply 1 yes 2 no Sysmiss a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 4 88 -7 does not apply 1 yes 2 no Sysmiss a.12 interviewer number a.12 interviewer number a.12 interviewer number a.12 interviewer number a.12 interviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code 92 a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code 92 day day day day day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) 92 month month month month month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) 92 8 10 11 year year year year year Date face-to-face interview begins: Year (yyyy) 92 2008 hour hour hour hour hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) 92 minutes minutes minutes minutes minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) 92 what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 92 -9 don't know 1 publicly listed company 2 privately held, limited liability company 3 sole proprietorship 4 partnership 5 limited partnership 6 other b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) What is this firm's current legal status? Other 1 LTD what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? What percent of this firm does the largest owner or owners own? 5 87 -9 don't know 17 50 100 Sysmiss b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private domestic individuals, companies or organizations 92 -9 don't know 50 70 80 100 b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private foreign individuals, companies or organizations 92 -9 don't know 20 50 100 b.2c government/state b.2c government/state b.2c government/state b.2c government/state b.2c government/state SHOW CARD What percent of this firm is owned by each of the following: Government/State IF 100% TERMINATE 92 -9 don't know 10 b.2d other b.2d other b.2d other b.2d other b.2d other SHOW CARD What percent of this firm is owned by each of the following: Other 92 -9 don't know 100 are the owner of the firm: are the owner of the firm: are the owner of the firm: are the owner of the firm: are the owner of the firm: INTERVIEWER: SHOW CARD Are the owners of the firm: If answer is 1 or Don't know or Doesn't apply then GO TO QUESTION AFB4a 92 -9 don’t know -7 does not apply 1 all men 2 majority are men 3 majority are women 4 all women 5 equally divided between men and women is the largest owner female is the largest owner female is the largest owner female is the largest owner female is the largest owner female Is the largest owner female? (IF THERE ARE MULTIPLE LARGE OWNERS WITH THE SAME OWNERSHIP SHARE, PLEASE ANSWER WITH RESPECT TO THE PERSON MOST ACTIVE IN THE OPERATION OF THE FIRM ) 26 66 -9 don't know 1 yes 2 no Sysmiss ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner What is the nationality of the current largest owner? 92 -9 don’t know 1 african 2 indian 3 lebanese/middle eastern 4 other asian 5 european/caucasian 6 other main african ethnic group main african ethnic group main african ethnic group main african ethnic group main african ethnic group What is the nationality of the current largest owner? African (specify) 85 7 1 grupo 1 2 grupo 2 3 grupo 3 4 grupo 4 5 grupo 5 Sysmiss main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' What is the nationality of the current largest owner? Other Asian (specify) 92 1 grupo 1 2 grupo 2 3 grupo 3 4 grupo 4 5 grupo 5 Sysmiss how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm INTERVIEWER: SHOW CARD How did the largest owner acquire ownership of this firm? If answer is other than 3 then GO TO QUESTION B3e 92 -9 don’t know 1 started the business on their own or with partners 2 purchased an existing business 3 joined an existing family business 4 joined an existing non family business 5 other the family business was joined by: the family business was joined by: the family business was joined by: the family business was joined by: the family business was joined by: The family business was joined by 1 91 -9 don’t know 1 heritage 2 marriage 3 other Sysmiss why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? INTERVIEWER: SHOW CARD Which of the following two options best describes why the largest owner started or took over this firm? To take advantage of a business opportunity Jobs or opportunities were absent or not satisfactory 92 -9 don’t know 1 to take advantage of a business opportunity 2 alternative jobs or opportunities were absent or not satisfa largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? INTERVIEWER: SHOW CARD Which of the following best describes the largest owner's involvement in decision making in this firms? If answer is 1 then GO TO QUESTION B5 92 -9 don’t know 1 makes most decisions on his/her own 2 makes decisions in consultation with other owners? 3 delegates most decisions to other partners owners? 4 has appointed a manager(s) who make decision 5 a board of directors makes the decision 6 other is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? Is the manager most responsible to run the firm female? 24 68 -9 don't know 1 yes 2 no Sysmiss in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 92 -9 don't know 1969 1988 1989 1990 1992 1994 1995 1996 1997 1998 1999 2000 2001 2003 2004 2005 2006 2007 number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers 92 -9 don't know 1 2 3 4 5 6 7 8 10 11 15 21 was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? Was this establishment formally registered when it began operations? 92 -9 don't know 1 yes 2 no in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. 92 -9 don't know -7 never registered 1989 1990 1994 1996 1997 1999 2000 2001 2003 2004 2005 2006 2007 2008 what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? INTERVIEWER: SHOW CARD What is the highest level of education of the current top manager? 92 -9 don’t know 1 no education 2 primary school 3 incomplete secondary school 4 secondary school 5 vocational training 6 some university training 7 graduate degree (ba, bsc etc.) 8 masters of business administration (mba) from university in 9 masters of business administration (mba) from university in 10 other post graduate degree (ph.d, masters) from university i 11 other post graduate degree (ph.d, masters) from university i how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? How many years of experience working in this sector does the Top Manager have? 92 -9 don't know 1 less than one year 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 19 20 21 22 24 25 28 35 does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 92 -9 don't know -6 still in process 1 yes 2 no Sysmiss is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? Is this establishment located in an export processing or other industrial zone? 92 -9 don’t know 1 export processing zone 2 other industrial zone 3 neither of the above Sysmiss use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now, we turn to the establishment's operations in fiscal year 2007 In fiscal year 2007, did this establishment use its own transport to make shipments to its customers? If answer is No or Don't Know then GO TO QUESTION C.3 92 -9 don't know 1 yes 2 no % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? In fiscal year 2007, what percent of shipments, in terms of all annual shipments to customers, were transported by this establishment's own transport? 16 76 -9 don't know 1 10 20 30 40 45 50 100 Sysmiss applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 92 -9 don't know 1 yes 2 no how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 27 65 -9 don't know -6 still in process -5 application denied 1 less than one day 2 4 5 7 14 21 30 60 Sysmiss informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 27 65 -9 don't know -8 refusal 1 yes 2 no Sysmiss over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? Over fiscal year 2007, did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 92 -9 don't know 1 yes 2 no number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year In a typical month, over fiscal year 2007, how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 59 33 -9 don't know 1 2 3 4 5 6 8 10 12 14 15 25 Sysmiss how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? How long did these power outages last on average? 59 33 -9 don't know 1 less than one hour 2 3 4 5 6 7 10 12 14 15 17 24 Sysmiss in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Loss as percent of total annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 33 59 -9 don't know 0.100000001490116 1 2 3 5 7 10 15 20 25 30 Sysmiss total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 26 66 -9 don't know 15000 20000 25000 30000 40000 50000 100000 150000 200000 Sysmiss generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? Over the course of fiscal year 2007, did this establishment own or share a generator? If answer is No or Don't Know then GO TO QUESTION C.12 92 -9 don't know 1 yes 2 no % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr In fiscal year 2007, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? 1 91 -9 don't know 10 Sysmiss at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? At the present time, does this establishment have an electrical connection? 92 -9 don't know 1 yes 2 no application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? Over the last two years, did this establishment submit an application to obtain a water connection? If answer is No or Don't Know then GO TO QUESTION C.15 92 -9 don't know 1 yes 2 no how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 4 88 -9 don't know -6 still in process -5 application denied 1 less than one day 7 30 Sysmiss when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? In reference to that application for a water connection, was an informal gift or payment expected or requested? 4 88 -9 don't know -8 refusal 1 yes 2 no Sysmiss did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? Over fiscal year 2007, did this establishment experience insufficient water supply for production? If answer is No or Don't Know then GO TO QUESTION C.19 92 -9 don't know 1 yes 2 no frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr In a typical month, over fiscal year 2007, how many incidents of insufficient water supply did this establishment experience? If answer is 0 or Don't Know then GO TO QUESTION C.18 11 81 -9 don't know 1 2 3 4 10 Sysmiss average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year How long did these incidents of insufficient water supply last on average? 9 83 -9 don't know 1 less than one hour 2 3 5 6 Sysmiss % water supply prodn. process from pub. sources fiscal year 07? % water supply prodn. process from pub. sources fiscal year 07? % water supply prodn. process from pub. sources fiscal year 07? % water supply prodn. process from pub. sources fiscal year 07? % water supply prodn. process from pub. sources fiscal year 07? In fiscal year 2007, what percent of this establishment's water supply, used in the production process, was from public sources? INTERVIEWER: IF RESPONDENT SAID NONE, WRITE 0 92 -9 don't know 2 8 10 15 20 25 30 40 79 90 100 at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? At the present time, does this establishment have a water connection? 92 -9 don't know 1 yes 2 no currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? At the present time, does this establishment have toilet facilities that are connected to a public sewer? 92 -9 don't know 1 yes 2 no application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years Over the last two years, did this establishment submit an application to obtain a telephone connection? If answer is No or Don't Know then GO TO QUESTION C.22 92 -9 don't know 1 yes 2 no how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? In reference to that application for a telephone connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 14 78 -9 don't know -6 still in process -5 application denied 1 less than one day 2 3 7 14 Sysmiss when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? In reference to that application for a telephone connection, was an informal gift or payment expected or requested? 14 78 -9 don't know -8 refusal 1 yes 2 no Sysmiss do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? At the present time, does this establishment use any of the following:.? E-mail to communicate with clients or suppliers 92 -9 don't know 1 yes 2 no do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? At the present time, does this establishment use any of the following:.? Its own website 92 -9 don't know 1 yes 2 no currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) 92 -9 don't know 1 yes 2 no currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? At the present time, does this establishment have a fixed-line telephone connection? 92 -9 don't know 1 yes 2 no does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? 92 -9 don't know 1 yes 2 no Sysmiss is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? 92 -9 don't know -7 not applicable 1 yes 2 no Sysmiss is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? 92 -9 don't know -7 not applicable 1 yes 2 no Sysmiss is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? 92 -9 don't know -7 not applicable 1 yes 2 no Sysmiss was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? 92 -9 don't know 1 yes 2 no Sysmiss frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr 92 -9 don't know Sysmiss length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr 92 -9 don't know 1 less than one minute Sysmiss do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? 92 -9 don't know -7 not applicable 1 yes 2 no Sysmiss 10 year comparison - quality of infrastructure 10 year comparison - quality of infrastructure 10 year comparison - quality of infrastructure 10 year comparison - quality of infrastructure 10 year comparison - quality of infrastructure 92 -9 don’t know 1 declined 2 remained the same 3 improved Sysmiss if a decline in infrastructure, which one deteriorated the most? if a decline in infrastructure, which one deteriorated the most? if a decline in infrastructure, which one deteriorated the most? if a decline in infrastructure, which one deteriorated the most? if a decline in infrastructure, which one deteriorated the most? 92 -9 don’t know 1 roads 2 sea ports 3 electricity 4 water 5 telephone Sysmiss how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? SHOW CARD Is electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year 2007, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales? 92 Air time Clothes Dress maker Fourniture Jewerllery Local food Men clothes Multimedia center P A system rent Painting Recyling Restorant Shoes Women shoes Wood air conditioner airtimes battery rent beverage bikes books booth buiding materials calor gas canvas cover location chemical product children clothes chimical product clothes clothes selling cold store computer accesories copybook european food fan repairing fast food flower food glue and polishing hotel house applient industrial equipment iron laundry loinclothes mecanic medical equipment men clothes men shoes metals mobile phone accesories noodles painting paiper paper printing photo photocopy school equipment shirt shoes spectacles tape television tire tire repairing traditional clothes vehicle brake wick women cloth women clothes women jewelery women shoes first product/service isic code first product/service isic code first product/service isic code first product/service isic code first product/service isic code SHOW CARD Using this card, please choose the 4-digit code that best applies to the main product of this establishment. 92 -9 don't know 1549 1711 1810 1820 1920 2029 2109 2211 2219 2221 2222 2413 2511 2919 3190 3320 3691 3710 4530 5020 5030 5040 5131 5143 5152 5220 5231 5232 5233 5234 5239 5260 5510 5520 6411 6412 7229 7290 first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales What percentage of total sales does the main product represent? 92 -9 don't know 20 25 30 32 40 50 60 65 70 74 75 80 90 95 97 100 in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? In fiscal year 2007, what were this establishment's total annual sales? 92 -9 don't know 240000 300000 304000 350000 480000 500000 600000 720000 750000 800000 850000 860000 960000 1000000 1100000 1200000 1300000 1320000 1440000 1446000 1500000 1512000 1600000 1700000 1800000 1864000 2100000 2160000 2400000 2436000 2600000 2650000 2700000 3400000 3500000 3600000 3700000 3940000 4000000 4800000 5000000 5400000 5460000 6000000 6100000 8500000 10000000 13000000 15000000 18000000 22429883 30000000 50000000 60000000 143000000 158000000 252000000 what were this establishment’s total sales last month? what were this establishment’s total sales last month? what were this establishment’s total sales last month? what were this establishment’s total sales last month? what were this establishment’s total sales last month? 92 -9 don't know 5152 9000 20000 25000 30000 35000 40000 43000 45000 50000 60000 65000 70000 80000 90000 100000 110000 120000 123000 130000 145000 150000 160000 170000 195000 200000 210000 220000 250000 300000 350000 400000 420000 460000 500000 708500 785000 800000 900000 1000000 1200000 1300000 1500000 1700000 1900000 2000000 4000000 10000000 13166000 what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2007, what percent of this establishment's sales were: National sales IF 100, GO TO QUESTION D.10 92 -9 don't know 90 100 what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2007, what percent of this establishment's sales were: Indirect exports (sold domestically to third party that exports products) IF 100, GO TO QUESTION D.8 92 -9 don't know 10 100 what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2007, what percent of this establishment's sales were: Direct exports IF 0, GO TO QUESTION D.8 92 -9 don't know neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa 92 -9 don't know Sysmiss developed countries developed countries developed countries developed countries developed countries 92 -9 don't know Sysmiss other other other other other 92 -9 don't know Sysmiss in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? 92 -9 don't know -7 does not apply (exports only within eu) 1 less than one day Sysmiss in 2007, what were the average clearing costs as % of the consignment value? in 2007, what were the average clearing costs as % of the consignment value? in 2007, what were the average clearing costs as % of the consignment value? in 2007, what were the average clearing costs as % of the consignment value? in 2007, what were the average clearing costs as % of the consignment value? 92 Sysmiss in 2007, what % of your export consignments were handled by an clearing agent? in 2007, what % of your export consignments were handled by an clearing agent? in 2007, what % of your export consignments were handled by an clearing agent? in 2007, what % of your export consignments were handled by an clearing agent? in 2007, what % of your export consignments were handled by an clearing agent? 92 -9 don't know Sysmiss in 2007, what % of export containers were inspected by customs? in 2007, what % of export containers were inspected by customs? in 2007, what % of export containers were inspected by customs? in 2007, what % of export containers were inspected by customs? in 2007, what % of export containers were inspected by customs? 92 Sysmiss Percentage of lost value of exported products because of thef in transit in 2007 Percentage of lost value of exported products because of thef in transit in 2007 Percentage of lost value of exported products because of thef in transit in 2007 Percentage of lost value of exported products because of thef in transit in 2007 Percentage of lost value of exported products because of thef in transit in 2007 92 -9 don't know Sysmiss % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 92 -9 don't know Sysmiss in 2007, did you benefit from: exemptions from duties on imported inputs in 2007, did you benefit from: exemptions from duties on imported inputs in 2007, did you benefit from: exemptions from duties on imported inputs in 2007, did you benefit from: exemptions from duties on imported inputs in 2007, did you benefit from: exemptions from duties on imported inputs 92 -9 don't know Sysmiss in 2007, did you benefit from: profit tax exemption in 2007, did you benefit from: profit tax exemption in 2007, did you benefit from: profit tax exemption in 2007, did you benefit from: profit tax exemption in 2007, did you benefit from: profit tax exemption 92 -9 don't know Sysmiss in 2007, did you benefit from: vat reimbursement in 2007, did you benefit from: vat reimbursement in 2007, did you benefit from: vat reimbursement in 2007, did you benefit from: vat reimbursement in 2007, did you benefit from: vat reimbursement 92 -9 don't know Sysmiss in 2007, did you benefit from: export financing scheme in 2007, did you benefit from: export financing scheme in 2007, did you benefit from: export financing scheme in 2007, did you benefit from: export financing scheme in 2007, did you benefit from: export financing scheme 92 -9 don't know Sysmiss in 2007, did you benefit from: other in 2007, did you benefit from: other in 2007, did you benefit from: other in 2007, did you benefit from: other in 2007, did you benefit from: other 92 -9 don't know Sysmiss in 2007, what was the main reason you did not use and of the above schemes? in 2007, what was the main reason you did not use and of the above schemes? in 2007, what was the main reason you did not use and of the above schemes? in 2007, what was the main reason you did not use and of the above schemes? in 2007, what was the main reason you did not use and of the above schemes? 92 -9 don't know 1 did not need financial support 2 did not know about these schemes 3 administrative process was too cumbersome 4 no real benefits from schemes 5 lack contacts needed to qualify 6 it takes too long to receive benefits 7 applied but not eligible 8 other Sysmiss in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? In which year did this establishment first export directly or indirectly? 3 89 -9 don't know Sysmiss % consignment value shipped domestic lost to theft fiscal year 07 % consignment value shipped domestic lost to theft fiscal year 07 % consignment value shipped domestic lost to theft fiscal year 07 % consignment value shipped domestic lost to theft fiscal year 07 % consignment value shipped domestic lost to theft fiscal year 07 In fiscal year 2007, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 92 -9 don't know -7 no internal shipment made no losses 5 17 30 % consignment value shipped domestic lost to breakage/spoilage fiscal year 07 % consignment value shipped domestic lost to breakage/spoilage fiscal year 07 % consignment value shipped domestic lost to breakage/spoilage fiscal year 07 % consignment value shipped domestic lost to breakage/spoilage fiscal year 07 % consignment value shipped domestic lost to breakage/spoilage fiscal year 07 In fiscal year 2007, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 92 -9 don't know -7 no internal shipment made no losses 1 10 30 100 % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year SHOW CARD In fiscal year 2007, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of domestic origin 92 -9 don't know 10 20 25 30 50 60 65 80 90 95 100 % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year SHOW CARD In fiscal year 2007, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of foreign origin IF 0, GO TO QUESTION D16 92 -9 don't know 5 10 20 35 40 50 70 75 80 90 100 were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? 92 -9 don't know 1 yes 2 no Sysmiss av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year 92 -9 don't know 1 less than one day Sysmiss when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 92 -9 don't know 1 2 3 4 5 7 8 9 10 14 15 17 20 25 30 60 90 av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item 92 -9 don't know Sysmiss in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? In fiscal year 2007, for how many years have you known this establishment's primary supplier of its main input? 92 -9 don't know 1 2 3 4 5 6 7 8 9 10 12 14 18 35 in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? 92 -9 don't know 1 yes 2 no Sysmiss how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year 92 -9 don't know 1 local - main product sold mostly in same municipality where 2 national - main product sold mostly across the country where 3 international - main product sold mostly to nations outside Sysmiss how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? 92 -9 don't know 1 none 2 one 3 2 to 5 4 more than 5 Sysmiss in 2007, how many new competitors entered the main mkt of your main sales item? in 2007, how many new competitors entered the main mkt of your main sales item? in 2007, how many new competitors entered the main mkt of your main sales item? in 2007, how many new competitors entered the main mkt of your main sales item? in 2007, how many new competitors entered the main mkt of your main sales item? 92 -9 don't know 1 none 2 one 3 2 to 5 4 more than 5 Sysmiss no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? 92 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? 92 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? 92 -9 don't know 1 yes 2 no Sysmiss does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? 92 -9 don't know 1 yes 2 no Sysmiss reduced main product prices in response to dom. competitors fiscal year 07? reduced main product prices in response to dom. competitors fiscal year 07? reduced main product prices in response to dom. competitors fiscal year 07? reduced main product prices in response to dom. competitors fiscal year 07? reduced main product prices in response to dom. competitors fiscal year 07? 92 -9 don't know -7 does not apply 1 yes 2 no Sysmiss reduced main product prices in response to foreign competitors fiscal year 07? reduced main product prices in response to foreign competitors fiscal year 07? reduced main product prices in response to foreign competitors fiscal year 07? reduced main product prices in response to foreign competitors fiscal year 07? reduced main product prices in response to foreign competitors fiscal year 07? 92 -9 don't know -7 does not apply 1 yes 2 no Sysmiss introduced /modified product lines response to foreign competitors fy 07? introduced /modified product lines response to foreign competitors fy 07? introduced /modified product lines response to foreign competitors fy 07? introduced /modified product lines response to foreign competitors fy 07? introduced /modified product lines response to foreign competitors fy 07? 92 -9 don't know -7 does not apply 1 yes 2 no Sysmiss over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? 92 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? 92 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? SHOW CARD Are practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? 92 -9 don't know Sysmiss number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year In fiscal year 2007, how many hours per week did this establishment normally operate? 92 -9 don't know 1 5 6 12 40 44 45 46 47 48 50 54 56 60 66 67 70 72 77 78 80 84 91 96 98 100 112 168 % land occupied by est. owned by est. % land occupied by est. owned by est. % land occupied by est. owned by est. % land occupied by est. owned by est. % land occupied by est. owned by est. READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We change topics to questions about land issues. Of the land occupied by this establishment, what percent is: Owned by this establishment 92 -9 don’t know -7 does not apply 100 % land occupied by est. leased by est. % land occupied by est. leased by est. % land occupied by est. leased by est. % land occupied by est. leased by est. % land occupied by est. leased by est. Of the land occupied by this establishment, what percent is: Leased by this establishment 92 -9 don’t know -7 does not apply 100 of the land occupied by this establishment, what percent is: other of the land occupied by this establishment, what percent is: other of the land occupied by this establishment, what percent is: other of the land occupied by this establishment, what percent is: other of the land occupied by this establishment, what percent is: other Of the land occupied by this establishment, what percent is: Other 92 -9 don’t know -7 does not apply 100 applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? If answer is No or Don't Know then GO TO QUESTION G.5 92 -9 don't know 1 yes 2 no how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? 2 90 -9 don't know -6 still in process -5 application denied 1 less than one day Sysmiss informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 2 90 -9 don't know -8 refusal 1 yes 2 no Sysmiss what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? 92 -9 don’t know -7 does not apply Sysmiss the area is measured in: the area is measured in: the area is measured in: the area is measured in: the area is measured in: 92 -9 don't know 1 square feet 2 square yards 3 square meters 4 other Sysmiss other other other other other percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment 92 -9 don't know Sysmiss percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment 92 -9 don't know Sysmiss and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? 92 -9 don't know Sysmiss acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? 92 -9 don't know 1 yes 2 no Sysmiss in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? 92 -9 don't know 1 yes 2 no Sysmiss how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? At the present time, is this establishment's main business location the owner's house? 92 -9 don't know 1 yes 2 no currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? At the present time, is this establishment's main business location in a permanent non-movable structure? 92 -9 don't know 1 yes 2 no in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? Over the last 12 months, did the establishment have to change its main business location due to a lack of secure title to its land or building (i.e. it has been forced out by officials, landlord, others with a claim)? 92 -9 don't know 1 yes 2 no in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year 2007, did this establishment pay for security, for example equipment, personnel, or professional security services? If answer is No or Don't Know then GO TO QUESTION I.3 92 -9 don't know 1 yes 2 no percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year In fiscal year 2007, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security? Percent of total annual sales for security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 7 85 -9 don't know 1 2 3 5 13 Sysmiss in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? In fiscal year 2007, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security? Total annual cost of security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 19 73 -9 don't know 48000 Sysmiss 10 year comparison - annual cost of security of this establishment 10 year comparison - annual cost of security of this establishment 10 year comparison - annual cost of security of this establishment 10 year comparison - annual cost of security of this establishment 10 year comparison - annual cost of security of this establishment 92 -9 don’t know -7 not in business ten years ago 1 increased 2 remained the same 3 declined Sysmiss losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year In fiscal year 2007, did this establishment experience losses as a result of theft, robbery, vandalism or arson? If answer is No or Don't Know then GO TO QUESTION I.30 92 -9 don't know 1 yes 2 no losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) In fiscal year 2007, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment's premises either as a percentage of total annual sales or as total annual losses? Losses as percent of total annual sales PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 7 85 -9 don't know 1 2 5 10 50 Sysmiss value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr In fiscal year 2007, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment's premises either as a percentage of total annual sales or as total annual losses? Total annual value of losses PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 20 72 -9 don't know Sysmiss how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? SHOW CARD Are crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle % annual purchases material inputs/services paid for before the delivery fy 07 % annual purchases material inputs/services paid for before the delivery fy 07 % annual purchases material inputs/services paid for before the delivery fy 07 % annual purchases material inputs/services paid for before the delivery fy 07 % annual purchases material inputs/services paid for before the delivery fy 07 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would like to ask you a few questions about how you finance the operations of this establishment. 2) Show card In fiscal year 2007, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for before the delivery? 92 -9 don't know 10 20 25 30 40 50 60 99 100 % annual purchases material inputs/services paid for on delivery fy 07 % annual purchases material inputs/services paid for on delivery fy 07 % annual purchases material inputs/services paid for on delivery fy 07 % annual purchases material inputs/services paid for on delivery fy 07 % annual purchases material inputs/services paid for on delivery fy 07 In fiscal year 2007, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for on delivery? 92 -9 don't know 10 20 25 30 40 50 70 75 80 90 100 % annual purchases material inputs/services paid for after delivery fy 07 % annual purchases material inputs/services paid for after delivery fy 07 % annual purchases material inputs/services paid for after delivery fy 07 % annual purchases material inputs/services paid for after delivery fy 07 % annual purchases material inputs/services paid for after delivery fy 07 In fiscal year 2007, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for after delivery? 92 -9 don't know 1 10 20 25 40 50 60 70 80 90 100 % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year SHOW CARD In fiscal year 2007, what percent of this establishment's total annual sales of its goods or services were: Paid for before the delivery? 92 -9 don't know 10 20 25 30 40 50 60 70 80 90 99 100 and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? SHOW CARD In fiscal year 2007, what percent of this establishment's total annual sales of its goods or services were: Paid for on delivery? 92 -9 don't know 5 15 20 25 30 40 50 60 70 80 95 98 100 and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? SHOW CARD In fiscal year 2007, what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 92 -9 don't know 1 2 5 10 20 30 40 50 60 70 75 80 95 in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? 92 -9 don't know 2 3 5 10 15 20 25 30 35 40 50 60 70 80 90 100 % of working capital financed from internal funds/retained earnings in fy 07 % of working capital financed from internal funds/retained earnings in fy 07 % of working capital financed from internal funds/retained earnings in fy 07 % of working capital financed from internal funds/retained earnings in fy 07 % of working capital financed from internal funds/retained earnings in fy 07 INTERVIEWER: SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Internal funds/Retained earnings 92 -9 don't know 40 45 50 60 67 80 90 100 % of working capital that was borrowed from banks in fy 07 % of working capital that was borrowed from banks in fy 07 % of working capital that was borrowed from banks in fy 07 % of working capital that was borrowed from banks in fy 07 % of working capital that was borrowed from banks in fy 07 INTERVIEWER: SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from banks (private and state-owned) 92 -9 don't know 33 % working capital borrowed from non-bank financial institutions in fy 07 % working capital borrowed from non-bank financial institutions in fy 07 % working capital borrowed from non-bank financial institutions in fy 07 % working capital borrowed from non-bank financial institutions in fy 07 % working capital borrowed from non-bank financial institutions in fy 07 INTERVIEWER: SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from non-bank financial institutions 92 -9 don't know % working capital financed by purchases on suppl. credit & cust. advances fy 07 % working capital financed by purchases on suppl. credit & cust. advances fy 07 % working capital financed by purchases on suppl. credit & cust. advances fy 07 % working capital financed by purchases on suppl. credit & cust. advances fy 07 % working capital financed by purchases on suppl. credit & cust. advances fy 07 INTERVIEWER: SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 92 -9 don't know 10 20 50 55 % working capital financed from other sources fy 07 % working capital financed from other sources fy 07 % working capital financed from other sources fy 07 % working capital financed from other sources fy 07 % working capital financed from other sources fy 07 INTERVIEWER: SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc.) 92 -9 don't know 20 40 60 100 did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? In fiscal year 2007, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? If answer is No or Don't Know then GO TO QUESTION K.6 92 -9 don't know 1 yes 2 no total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr In fiscal year 2007, how much did this establishment spend on purchases of: Machinery, vehicles, and equipment (new or used) 30 62 -9 don't know 8000 12000 16000 35000 40000 120000 125000 150000 200000 230000 400000 450000 485000 500000 700000 750000 1200000 1500000 2900000 12000000 17154000 22000000 Sysmiss total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr In fiscal year 2007, how much did this establishment spend on purchases of: Land and buildings 30 62 -9 don't know 1 100 180000 353000 Sysmiss % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Internal funds or retained earnings 30 62 -9 don't know 80 90 100 Sysmiss owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Owners' contribution or issued new equity shares 30 62 -9 don't know Sysmiss % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Issued new debt (including commercial paper and debentures) 30 62 -9 don't know Sysmiss % of fixed assets that was borrowed from banks in fy 07 % of fixed assets that was borrowed from banks in fy 07 % of fixed assets that was borrowed from banks in fy 07 % of fixed assets that was borrowed from banks in fy 07 % of fixed assets that was borrowed from banks in fy 07 SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from banks (private and state-owned) 30 62 -9 don't know Sysmiss % offixed assets that was borrowed from non-bank financial institutions in fy 07 % offixed assets that was borrowed from non-bank financial institutions in fy 07 % offixed assets that was borrowed from non-bank financial institutions in fy 07 % offixed assets that was borrowed from non-bank financial institutions in fy 07 % offixed assets that was borrowed from non-bank financial institutions in fy 07 SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from non-bank financial institutions 30 62 -9 don't know Sysmiss purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 30 62 -9 don't know 10 100 Sysmiss % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc) 30 62 -9 don't know 20 Sysmiss does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? 92 -9 don't know 1 yes 2 no at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? At this time, does this establishment have an overdraft facility? 92 -9 don't know 1 yes 2 no for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? For this establishment's overdraft facility, what is the average interest rate? 8 84 -9 don't know 2 5 14 15 18 Sysmiss does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 92 -9 don't know 1 yes 2 no was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? Was this most recent credit in the form of? INTERVIEWER: IN NEXT QUESTIONS ASK EITHER LINE OF CREDIT OR LOAN DEPENDING ON THE ANSWER GIVEN TO QUESTION AFK8A. 1 91 -9 don’t know 1 line of credit 2 loan Sysmiss type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan 1) INTERVIEWER: IN NEXT QUESTIONS ASK EITHER LINE OF CREDIT OR LOAN DEPENDING ON THE ANSWER GIVEN TO QUESTION AFK8A. 2) SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Private commercial banks State-owned banks or government agency Non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies Other 1 91 -9 don't know 1 private commercial banks 2 state-owned banks or government agency 3 non-bank financial institutions 4 other Sysmiss in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? 1 91 -9 don't know Sysmiss what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? What is the rate of interest of this most recent [line of credit or loan]? 1 91 -9 don't know Sysmiss for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? Referring only to this most recent loan or line of credit, what was its value at the time of approval? 1 91 -9 don't know -8 refusal Sysmiss was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? Referring only to this most recent line of credit or loan, how much time, in months, was this establishment granted to pay off the loan or line of credit from the time it was received? 1 91 -9 don't know -5 if no time to pay back was specified 2 Sysmiss financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan Referring only to this most recent loan or line of credit, did the financing require collateral? 1 91 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment 1 91 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment Referring only to this most recent loan or line of credit, what type of collateral was required? Machinery and equipment including movables 1 91 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts Referring only to this most recent loan or line of credit, what type of collateral was required? Accounts receivable and inventories 1 91 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) 1 91 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above 1 91 -9 don't know 1 yes 2 no Sysmiss approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required as a percentage of the loan value or the value of the line of credit? 1 91 -9 don't know 100 Sysmiss in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? Referring again to the last fiscal year 2007, did this establishment apply for any loans or lines of credit? 92 -9 don't know 1 yes 2 no main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan in fiscal year 2007? No need for a loan - establishment has sufficient capital Application procedures for loans or lines of credit are complex Interest rates are not favorable Collateral requirements are too high Size of loan and maturity are insufficient It is necessary to make informal payments to get bank loans Did not think it would be approved Other 82 10 -9 don't know 1 no need for a loan - establishment has sufficient capital 2 application procedures for loans or lines of credit are comp 3 interest rates are not favorable 4 collateral requirements are too high 5 size of loan or maturity are insufficient 6 did not think it would be approved 7 other 8 it is necessary to make informal payments to get bank loans Sysmiss apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? In fiscal year 2007, did this establishment apply for any new loans or new lines of credit that were rejected? GO TO QUESTION K.21 10 82 -9 don't know 1 yes 2 no Sysmiss how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? How many of those loan or line of credit applications were rejected? 6 86 -9 don't know 1 2 3 5 Sysmiss in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? In fiscal year 2007, what was the main reason given by the lender for those rejections? 6 86 -9 don’t know 1 unacceptable collateral or cosigners 2 insufficient profitability 3 problematic credit history/report 4 incomplete loan application 5 already high level of indebtedness 6 other Sysmiss financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? In fiscal year 2007, did this establishment have its annual financial statements checked and certified by an external auditor? 92 -9 don't know -6 still in process 1 yes 2 no how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance SHOW CARD Is access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is fair, impartial and uncorrupted." 92 -9 don't know 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree “the court system is able to enforce its decisions” “the court system is able to enforce its decisions” “the court system is able to enforce its decisions” “the court system is able to enforce its decisions” “the court system is able to enforce its decisions” 92 -9 don't know 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree Sysmiss agree/disagree - gvt official interpret laws consistently/practically agree/disagree - gvt official interpret laws consistently/practically agree/disagree - gvt official interpret laws consistently/practically agree/disagree - gvt official interpret laws consistently/practically agree/disagree - gvt official interpret laws consistently/practically INTERVIEWER: SHOW CARD I am going to read some statements that describe the courts and the way government officials interpret laws and regulations that affect this establishment’s business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. “Government officials’ interpretations of the laws and regulations affecting this establishment are consistent and predictable.” 92 -9 don't know 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree “i am confident that the legal syst. will uphold my rights in business disputes” “i am confident that the legal syst. will uphold my rights in business disputes” “i am confident that the legal syst. will uphold my rights in business disputes” “i am confident that the legal syst. will uphold my rights in business disputes” “i am confident that the legal syst. will uphold my rights in business disputes” 92 -9 don't know 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree Sysmiss in the last 2yrs, did you have a payment dispute involving a third party? in the last 2yrs, did you have a payment dispute involving a third party? in the last 2yrs, did you have a payment dispute involving a third party? in the last 2yrs, did you have a payment dispute involving a third party? in the last 2yrs, did you have a payment dispute involving a third party? 92 -9 don't know 1 yes 2 no Sysmiss was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? 92 -9 don't know 1 yes 2 no Sysmiss was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? 92 -9 don’t know -6 still in process 1 yes 2 no Sysmiss how many weeks did it take the courts to decide on this payment dispute? how many weeks did it take the courts to decide on this payment dispute? how many weeks did it take the courts to decide on this payment dispute? how many weeks did it take the courts to decide on this payment dispute? how many weeks did it take the courts to decide on this payment dispute? 92 -9 don't know 1 less than one week Sysmiss was this decision of the court enforced? was this decision of the court enforced? was this decision of the court enforced? was this decision of the court enforced? was this decision of the court enforced? 92 -9 don’t know -6 still in process 1 yes 2 no Sysmiss how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? 92 -9 don't know 1 less than one week Sysmiss what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 92 -9 don't know no time was spent 1 2 3 5 9 10 over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? Over the last year, was this establishment visited or inspected by tax officials? If answer is No or Don't Know then GO TO QUESTION J.6a 92 -9 don't know 1 yes 2 no frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? 41 51 -9 don't know 1 2 3 4 5 6 10 12 15 24 31 36 144 Sysmiss in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? In any of these inspections or meetings was a gift or informal payment expected or requested? 41 51 -9 don't know -8 refusal 1 yes 2 no Sysmiss government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? Over the last year, has this establishment secured or attempted to secure a government contract? If answer is No or Don't Know then GO TO QUESTION J.7 92 -9 don't know 1 yes 2 no % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 9 83 -9 don't know -8 refusal no payments/gifts are typically paid 1 2 10 Sysmiss 10 year comparison - informal payments or gifts to secure government contracts 10 year comparison - informal payments or gifts to secure government contracts 10 year comparison - informal payments or gifts to secure government contracts 10 year comparison - informal payments or gifts to secure government contracts 10 year comparison - informal payments or gifts to secure government contracts 92 -9 don’t know -7 not in business ten years ago 1 increased 2 remained the same 3 declined Sysmiss percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Percent of total annual sales paid as informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 21 71 -9 don't know -8 refusal no payments/gifts are typically paid 1 2 3 4 5 6 10 15 20 30 60 Sysmiss total annual informal payment total annual informal payment total annual informal payment total annual informal payment total annual informal payment It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Total annual informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 71 21 -9 don't know -8 refusal no payments/gifts are typically paid Sysmiss 10 yr comparison - informal payments/gifts public officials to 'get things done' 10 yr comparison - informal payments/gifts public officials to 'get things done' 10 yr comparison - informal payments/gifts public officials to 'get things done' 10 yr comparison - informal payments/gifts public officials to 'get things done' 10 yr comparison - informal payments/gifts public officials to 'get things done' Over the last 10 years, according to your best knowledge and taking into account the rate of inflation, have informal payments or gifts to public officials to "get things done"... 92 -9 don’t know -7 not in business ten years ago 1 increased 2 remained the same 3 declined Sysmiss what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? Recognizing the difficulties many establishments face in fully complying with taxes and regulations, at the present time what percent of total annual sales would you estimate the typical establishment in your line of business declares for tax purposes? 92 -9 don't know -8 refusal 1 2 3 5 8 10 12 14 15 18 20 25 30 35 50 60 100 application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? Over the last two years, did this establishment submit an application to obtain an import license? If anwer is No or Don't Know then GO TO QUESTION J.13 92 -9 don't know 1 yes 2 no how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? 2 90 -9 don't know -6 still in process -5 application denied 1 less than one day 3 14 Sysmiss when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? In reference to that application for an import license, was an informal gift or payment expected or requested? 2 90 -9 don't know -8 refusal 1 yes 2 no Sysmiss application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? Over the last two years, did this establishment submit an application to obtain an operating license? If answer is No or Don't Know then GO TO QUESTION J.30 92 -9 don't know 1 yes 2 no how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? 1 91 -9 don't know -6 still in process -5 application denied 1 less than one day Sysmiss when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? In reference to that application for an operating license, was an informal gift or payment expected or requested? 1 91 -9 don't know -8 refusal 1 yes 2 no Sysmiss obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax rates 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax administration 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Business licensing and permits 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Political instability 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Corruption 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Courts 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year 2007, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 92 -9 don't know 1 2 3 4 5 6 7 8 9 15 at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? At the end of fiscal year 2007, how many permanent full-time paid employees were female? 92 -9 don't know 1 2 3 4 5 6 8 9 in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker Approximately, in fiscal year 2007, what was the average monthly compensation, including benefits when applicable, for a permanent, full-time paid worker? 92 -9 don't know 1 2 1200 8500 10000 12000 12500 13000 14000 15000 16000 17000 19000 20000 20500 25000 30000 35000 40000 50000 53000 60000 72000 76500 80000 82000 85000 100000 108000 120000 441000 4000000 no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 92 -9 don't know -7 not in business three years ago 1 2 3 4 5 6 7 8 10 20 5000 25000 80000 in 2002 how many permanent, full-time employees did this establishment employ? in 2002 how many permanent, full-time employees did this establishment employ? in 2002 how many permanent, full-time employees did this establishment employ? in 2002 how many permanent, full-time employees did this establishment employ? in 2002 how many permanent, full-time employees did this establishment employ? 92 -9 don't know -7 not in business in 2002 Sysmiss in 1999 how many permanent, full-time employees did this establishment employ? in 1999 how many permanent, full-time employees did this establishment employ? in 1999 how many permanent, full-time employees did this establishment employ? in 1999 how many permanent, full-time employees did this establishment employ? in 1999 how many permanent, full-time employees did this establishment employ? 92 -9 don't know -7 not in business in 1999 Sysmiss no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr 92 -9 don't know Sysmiss no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? 92 -9 don't know Sysmiss no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr 92 -9 don't know Sysmiss no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr 92 -9 don't know Sysmiss no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr 92 -9 don't know Sysmiss no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr 92 -9 don't know Sysmiss no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr 92 -9 don't know Sysmiss no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year 92 -9 don't know Sysmiss av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year 92 -9 don't know 1 less than one month Sysmiss at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? At the end of fiscal year 2007, how many part-time workers-workers that work less than a full shift per day-were employed by the establishment? 92 -9 don't know 1 2 3 4 6 at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? At the end of fiscal year 2007, how many unpaid workers were employed by this establishment? 92 -9 don't know 1 2 4 6 at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? At the end of fiscal year 2007, of the unpaid workers employed by this establishment how many were unpaid full-time workers? 15 77 -9 don't know 1 2 4 9 Sysmiss at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? At the end of fiscal year 2007, how many family members of the owner(s) of this establishment were employed by this establishment? 92 -9 don't know 1 2 4 30 80 at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? At the end of fiscal year 2007, how many of those family members received financial compensation for their work? 27 65 -9 don't know 1 2 Sysmiss at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? At the end of fiscal year 2007, how many of those family members received in-kind compensation for their work? (i.e. Family members receiving lodging or food as compensation or paid with products made or sold by the establishment). 27 65 -9 don't know 1 2 4 Sysmiss at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? At the end of fiscal year 2007, how many of those family members received no compensation at all for their work? 27 65 -9 don't know 1 2 Sysmiss in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? In fiscal year 2007, what percent of the total payments that this establishment made to its employees were in the form of non-cash payments through the formal financial sector? This includes payments by things such as checks, direct deposit, or credit card payments. 92 -9 don't know 1 3 6 8 10 20 25 30 35 40 50 60 70 80 90 av. educational attainment of your typical production worker av. educational attainment of your typical production worker av. educational attainment of your typical production worker av. educational attainment of your typical production worker av. educational attainment of your typical production worker SHOW CARD What is the average educational attainment of a typical production worker employed in this establishment? 92 -9 don't know 1 2 3 4 5 20 formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr Over fiscal year 2007, did this establishment have formal training programs for its permanent, full-time employees? If answer is No or Don't Know then GO TO QUESTION AFL.12 92 -9 don't know 1 yes 2 no % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year Referring to the training programs run over fiscal year 2007, what percent of permanent, full-time employees of the following categories received formal training? Production full-time permanent employees trained 92 -9 don't know no employees trained Sysmiss % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year 92 -9 don't know no employees trained Sysmiss how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? Referring to the training programs run over fiscal year 2007, how many permanent, full-time paid employees received formal training? 7 85 -9 don't know 2 5 8 100 Sysmiss in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? Referring to the training programs run over fiscal year 2007, what was the amount that this establishment spent training its permanent, full-time paid employees as percent of sales? 7 85 -9 don't know 1 9 20 Sysmiss what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? 92 -9 don't know Sysmiss over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? Over fiscal year 2007, how did this establishment usually find new employees? 92 -9 don't know 1 through family/friends 2 public placement office 3 private placement office 4 public announcement/advertisement 5 school-related network 6 other how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? SHOW CARD Are labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? SHOW CARD Is an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle has current official approval/registration of name? has current official approval/registration of name? has current official approval/registration of name? has current official approval/registration of name? has current official approval/registration of name? 92 -9 don't know 1 yes 2 no has current official commerical registration? has current official commerical registration? has current official commerical registration? has current official commerical registration? has current official commerical registration? 92 -9 don't know 1 yes 2 no has current official operating/trade/business license? has current official operating/trade/business license? has current official operating/trade/business license? has current official operating/trade/business license? has current official operating/trade/business license? 92 -9 don't know 1 yes 2 no has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? 92 -9 don't know 1 yes 2 no extent of obstacle - info needed to register extent of obstacle - info needed to register extent of obstacle - info needed to register extent of obstacle - info needed to register extent of obstacle - info needed to register 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses 91 1 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials 92 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. Does this establishment currently have a pre-employment health check for new employees? 92 -9 don't know 1 yes 2 no affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness Have the following situations affected this establishment's workforce in the past 2 years: High absenteeism due to sickness 92 -9 don't know 1 yes 2 no affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends Have the following situations affected this establishment's workforce in the past 2 years: High absenteeism as employees need to care of family members or friends due to sickness 92 -9 don't know 1 yes 2 no affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids Has HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years: High absenteeism due to HIV/AIDS 92 -9 don't know 1 yes 2 no affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv Has HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years: High absenteeism as employees need to care of family members or friends due to HIV/AIDS 92 -9 don't know 1 yes 2 no did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages Did this establishment undertake any of the following activities, in fiscal year 2007, to prevent HIV/AIDS among employees? HIV prevention messages 92 -9 don't know 1 yes 2 no did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution Did this establishment undertake any of the following activities, in fiscal year 2007, to prevent HIV/AIDS among employees? Free condom distribution 92 -9 don't know 1 yes 2 no did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing Did this establishment undertake any of the following activities, in fiscal year 2007, to prevent HIV/AIDS among employees? Anonymous HIV testing 92 -9 don't know 1 yes 2 no in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? In fiscal year 2007, how much did this establishment spend on all AIDS/HIV programs and activities? 92 -9 don't know 1 2 2400 5000 45000 100000 most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment climate that affects your operations. 2) SHOW CARD Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment. 92 -9 don’t know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport rotation order rotation order rotation order rotation order rotation order Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment? Rotation 92 1 rotation a 2 rotation b 3 rotation c fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The purpose of the following questions is to allow us to estimate the productivity of establishments like this one. Estimates are made at the aggregate level so the information you provide below will be compiled with the information from other establishments. It is important that this information be as accurate as possible. The individual data are treated as confidential - the identity of your establishment will not be revealed at any point. Please provide the following information from the financial statements of this establishment. In fiscal year 2007, what percent of this establishment's total annual sales came from the following activities: Manufacturing 92 -9 don't know 5 10 20 30 40 50 60 70 80 90 95 100 fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services In fiscal year 2007, what percent of this establishment's total annual sales came from the following activities: Services 92 -9 don't know 5 10 20 30 35 40 50 60 70 80 90 95 100 fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others In fiscal year 2007, what percent of this establishment's total annual sales came from the following activities: Other 92 -9 don't know 10 65 100 in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? In fiscal year 2007, what percent of this establishment's total revenue came from selling intermediate products? 92 -9 don't know 3 5 6 10 20 25 30 35 40 50 51 60 68 70 75 100 total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2007, please provide the following information about this establishment: Total annual cost of labor (including wages, salaries, bonuses, social security payments) 92 -9 don't know 20000 102000 120000 132000 144000 150000 180000 200000 216000 240000 300000 360000 400000 410000 420000 480000 500000 600000 684000 720000 732000 750000 800000 825000 900000 917971 960000 1000000 1200000 1260000 1300000 1440000 1500000 1575000 1800000 1920000 2000000 2160000 2400000 2500000 2600000 2820000 2880000 3000000 4167367 5280000 5400000 20000000 cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2007, please provide the following information about this establishment: Total annual cost of raw materials and intermediate goods used in production 92 -9 don't know 4800 30000 40000 50000 60000 84000 99600 100000 106485 120000 150000 175000 200000 220000 250000 300000 320000 360000 400000 420000 500000 544000 600000 700000 720000 750000 800000 900000 960000 1000000 1100000 1500000 1700000 1900000 2000000 3000000 4000000 5000000 5400000 9600000 11000000 96000000 180000000 total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr 92 -9 don’t know -7 does not apply Sysmiss total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year 92 -9 don't know Sysmiss total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2007, please provide the following information about this establishment: Total annual costs of electricity 92 -9 don't know 10000 12000 18000 24000 30000 36000 40000 42000 48000 50000 54000 60000 66000 80000 90000 96000 100000 102000 120000 126000 144000 145000 150000 152400 160000 170000 180000 200000 210000 240000 270000 300000 360000 420000 480000 600000 700000 710000 720000 800000 840000 1080000 1162366 1332000 3000000 7500000 total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year 92 -9 don't know Sysmiss total annual costs of water in last fiscal year total annual costs of water in last fiscal year total annual costs of water in last fiscal year total annual costs of water in last fiscal year total annual costs of water in last fiscal year 92 -9 don't know Sysmiss fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture 92 -9 don't know 12000 24800 48000 50000 60000 70000 72000 81000 100000 120000 144000 180000 200000 240000 244400 300000 320000 360000 600000 700000 840000 866276 1200000 1440000 1500000 1800000 2000000 2900000 3000000 for fiscal year 2007, what was the cost of your: total annual depreciation? for fiscal year 2007, what was the cost of your: total annual depreciation? for fiscal year 2007, what was the cost of your: total annual depreciation? for fiscal year 2007, what was the cost of your: total annual depreciation? for fiscal year 2007, what was the cost of your: total annual depreciation? 92 -9 don't know Sysmiss what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? 92 -9 don't know -7 not in business three years ago Sysmiss and what was the total annual sales in 2002? and what was the total annual sales in 2002? and what was the total annual sales in 2002? and what was the total annual sales in 2002? and what was the total annual sales in 2002? 92 -9 don't know -7 not in business in 2002 Sysmiss and what was the total annual sales in 1999? and what was the total annual sales in 1999? and what was the total annual sales in 1999? and what was the total annual sales in 1999? and what was the total annual sales in 1999? 92 -9 don't know -7 not in business in 1999 Sysmiss average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr 92 -9 don't know Sysmiss net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year 92 -9 don't know Sysmiss net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year 92 -9 don't know Sysmiss cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Machinery, vehicles, and equipment 92 -9 don't know 20000 100000 125000 200000 230000 250000 300000 340000 350000 400000 425000 500000 600000 700000 1000000 1100000 1200000 2000000 2500000 3000000 4000000 5000000 6000000 7000000 8000000 10000000 12070000 20000000 22000000 25000000 27000000 30000000 60000000 90000000 400000000 cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Land and buildings 92 -9 don't know 50000 100000 150000 200000 240000 250000 300000 350000 450000 500000 600000 700000 800000 1000000 1500000 2000000 3000000 4000000 5000000 7000000 8000000 10000000 15000000 17000000 20000000 25000000 300000000 500000000 main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm Please complete the following information about the interviewee(s) 92 Accountant Director Manager Owner director employee manager owner salesman sells manger main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: Please complete the following information about the interviewee(s) 92 -9 don’t know -8 refusal 1 less than 1 year 2 3 4 5 7 8 9 10 11 12 15 18 19 20 21 25 35 main respondent gender: main respondent gender: main respondent gender: main respondent gender: main respondent gender: Please complete the following information about the interviewee(s) 92 1 male 2 female second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: Please complete the following information about the interviewee(s) 4 2nd manager manager partner second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm Please complete the following information about the interviewee(s) 4 88 -9 don’t know -8 refusal 1 less than 1 year 2 3 Sysmiss second respondent gender second respondent gender second respondent gender second respondent gender second respondent gender Please complete the following information about the interviewee(s) 4 88 1 male 2 female Sysmiss third respondent position in the firm: third respondent position in the firm: third respondent position in the firm: third respondent position in the firm: third respondent position in the firm: Please complete the following information about the interviewee(s) 1 Advisor third respondent years working in the firm third respondent years working in the firm third respondent years working in the firm third respondent years working in the firm third respondent years working in the firm Please complete the following information about the interviewee(s) 1 91 -9 don’t know -8 refusal 1 less than 1 year 9 Sysmiss third respondent gender third respondent gender third respondent gender third respondent gender third respondent gender Please complete the following information about the interviewee(s) 1 91 1 male 2 female Sysmiss can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? The World Bank might be interested in getting in touch with you to follow up on some aspects of this interview. Would you have any objection if we provide them with your contact information? 92 1 yes 2 no day day day day day Time face-to-face interview ends 92 month month month month month Time face-to-face interview ends 92 10 11 12 hour hour hour hour hour Time face-to-face interview ends 92 minutes minutes minutes minutes minutes Time face-to-face interview ends 92 perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: Truthful Somewhat truthful Not truthful 92 1 truthful 2 somewhat truthful 3 not truthful the questions regarding figures (productivity and employment numbers): the questions regarding figures (productivity and employment numbers): the questions regarding figures (productivity and employment numbers): the questions regarding figures (productivity and employment numbers): the questions regarding figures (productivity and employment numbers): The questions regarding figures (productivity and employment numbers): 92 1 are taken directly from establishment records 2 are estimates computed with some precision 3 are arbitrary and unreliable numbers interviewer comments interviewer comments interviewer comments interviewer comments interviewer comments INTERVIEWER COMMENTS (Problems occurred/extraordinary circumstances which could influence results) 92 Approximative data Availabity of the respondant Difficulty of communication Everything was ok Good collaboration Good collaboration approximative data Good interview Good interview approximative data Good reception Good reception and good interview Good reception and no difficulties during the intervuiew Good reception from the respondant Interview satisfying Kind respondant No accountancy No accountancy document for the company No accountancy for the company No accountancy so difficulties in giving data No problem No problem, the interview was fluid Respondant was available Respondant was estimating the amounts Respondant was hesitating on some questions Respondant was open Respondant was ready to give any data Respondant was suspicious about the importance of the studdy The accountancy is not updated The espondant does not master the accountancy The interview was good The interview was ok The meeting was fluid The respondant was hardly giving the information The respondant was very interested in taking part of the study Very good collaboration approximative data difficulties for the respondant to understand the questionnaire good collaboration good collaboration but approximative data good contact but doubts about the credibility of figures good interview good interview but no accountancy good interviw good reception good reception, good collaboration no problem problem of comprehension but good reception repondant illiterate repondant not enthousiastic during the interview respondant very explicit the establishment takes no accountancy very good collaboration very good collaboration, the respondant ask for funds very good reception no particular obstacles this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: SUPERVISORS PLEASE ANSWER This questionnaire was completed in: One visit in face-to-face interview with one person One visit in face-to-face interview with different managers/staff Several visits If answer is 1 then STOP HERE 92 1 one visit in face-to-face interview with one person 2 one visit in face-to-face interview with different managers 3 several visits if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 4 88 1 2 1.5 0.577 if option 2 or 3 in a.18, estimate duration of the whole interview if option 2 or 3 in a.18, estimate duration of the whole interview if option 2 or 3 in a.18, estimate duration of the whole interview if option 2 or 3 in a.18, estimate duration of the whole interview if option 2 or 3 in a.18, estimate duration of the whole interview 4 88 35 17.75 17.328 weight weight weight weight weight 92 14.244 237.912 122.964 72.02