DDI_CMR_2009_MS_v01_M_WB Antonina Redko <_value> NADA Version 01 Micro-Enterprise Survey 2009 MS 2009 CMR_2009_MS_v01_M_WB World Bank

TNS Opinion

Research & Marketing Services (RMS) - Ltd. Nigeria

NADA World Bank Enterprise Survey [en/oth] An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted every three to four years across all geographic regions and cover small, medium, and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries. In some countries, unregistered businesses and firms with a small number of employees make up a large part of the economy. Micro-Enterprise Surveys target registered establishments with one to four employees, while traditional Enterprise Surveys focus on businesses with five or more workers. Sampling techniques and questionnaires are similar for Micro-Enterprise and Enterprise Surveys. This research of registered businesses with one to four employees was conducted in Cameroon from June 1 to Oct. 15, 2009, at the same time with 2009 Cameroon Enterprise Survey. Interviews with 120 establishments were completed. Micro-Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country's business environment. The remaining questions assess the survey respondents' opinions on what are the obstacles to firm growth and performance. Cameroon National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is a registered establishment with one to four employees. The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities-sectors. Sample survey data [ssd] RMS Ltd. Cameroon The sample for registered establishments in Cameroon was selected using stratified random sampling. Two levels of stratification were used in the Cameroon Micro-Enterprise Survey sample: firm sector, and geographic region. For industry stratification, the universe was divided into one manufacturing industry, one services industry (retail) and one services residual sector. Regional stratification was defined in terms of the geographic regions with the largest commercial presence in the country. Littoral (Douala), Centre (Yaoundé) and West (Bafoussam) were the three metropolitan areas selected in Cameroon. Two frames were used for Cameroon. The first was obtained from the Chamber of commerce of Cameroon (2008). The sample frame collected information for 8,000 companies in various sector of activities spread in all the regions of Cameroon. The second frame (the panel sample) consisted of enterprises interviewed for the Enterprise Survey in 2006, which were to be re-interviewed where they were in the selected geographical regions and met eligibility criteria. Both database contained the following information: -Name of the firm -Contact details -ISIC code -Number of employees. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 58.5% (971 out of 1,659 establishments for the Enterprise Survey and Micro-Enterprise Survey samples, including panel establishments). Breaking down by industry, the following numbers of establishments were surveyed: Manufacturing - 36, Sector 52 -3, Other Services - 82. Face-to-face [f2f] The current survey instruments are available: - Core Questionnaire + Manufacturing Module [ISIC Rev.3.1: 15-37] - Core Questionnaire + Retail Module [ISIC Rev.3.1: 52] - Core Questionnaire [ISIC Rev.3.1: 45, 50, 51, 55, 60-64, 72] - Screener Questionnaire The “Core Questionnaire” is the heart of the Enterprise Survey and contains the survey questions asked of all firms across the world. There are also two other survey instruments- the “Core Questionnaire + Manufacturing Module” and the “Core Questionnaire + Retail Module.” The survey is fielded via three instruments in order to not ask questions that are irrelevant to specific types of firms, e.g. a question that relates to production and nonproduction workers should not be asked of a retail firm. In addition to questions that are asked across countries, all surveys are customized and contain country-specific questions. An example of customization would be including tourism-related questions that are asked in certain countries when tourism is an existing or potential sector of economic growth. The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data. The surveys were implemented following a two-stage procedure. In the first stage, a screener questionnaire was applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview took place with the Manager/Owner/Director of each establishment. All Micro-Enterprise Surveys are conducted in the local languages. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Cameroon Implementation 2009" in "Technical Documents" folder. For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered: a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org. c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Cameroon Implementation 2009" in "Technical Documents" folder. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org" Aggregate indicators based on Enterprise Analysis Unit data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Cameroon-2009-Micro-full data- The file contains the cleaned, raw database. 120 293 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 120 Unique ID for each observation your questionnaire number your questionnaire number your questionnaire number your questionnaire number your questionnaire number 120 record number record number record number record number record number 120 preference preference preference preference preference 120 a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 1 es manufacturing 2 es retail 3 es other services 4 is manufacturing 5 is services 6 informal a.1 country code a.1 country code a.1 country code a.1 country code a.1 country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 1 burkina faso 2 cameroon 3 benin 4 chad 5 cape verde 6 eritrea 7 malawi 8 niger 9 togo 23 sampling region sampling region sampling region sampling region sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 1 douala 2 yaounde 3 bafousam a.2 sampling region a.2 sampling region a.2 sampling region a.2 sampling region a.2 sampling region 120 bafousam douala yaounde a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 1 douala 2 yaounde 3 bafousam a.3x city/ town/ village a.3x city/ town/ village a.3x city/ town/ village a.3x city/ town/ village a.3x city/ town/ village 120 bafousam douala yaounde a3 city - population a3 city - population a3 city - population a3 city - population a3 city - population CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 1 capital city 2 city with population over 1 million - other than capital 3 over 250.000 to 1 million 4 50.000 to 250.000 5 less than 50.000 a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 2 o 'ther manufacturing ' 15 food 17 textiles 18 garments 24 chemicals 25 plastics & rubber 26 non metallic mineral products 27 basic metals 28 fabricated metal products 29 machinery and equipment 31 electronics (31 & 32) 45 construction section f: 50 services of motor vehicles 51 wholesale 52 retail 55 hotel and restaurants: section h 60 transport section i: (60-64) 72 it a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 2 o 'ther manufacturing ' 15 food 17 textiles 18 garments 24 chemicals 25 plastics & rubber 26 non metallic mineral products 27 basic metals 28 fabricated metal products 29 machinery and equipment 31 electronics (31 & 32) 45 construction section f: 50 services of motor vehicles 51 wholesale 52 retail 55 hotel and restaurants: section h 60 transport section i: (60-64) 72 it a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Yes, screener and sample frame info match No, screener and sample frame do not match but establishment does activities which match both screener and sample frame No, does not match 120 1 yes, screener and sample frame info match 2 no, screener and sample frame do not match but establishment does activities which match both screener and sample frame 3 no, does not match a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 micro (1 to 4) 1 small (5 to 19) 2 medium (20 to 99) 3 large (10 or more) a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 micro (1 to 4) 1 small (5 to 19) 2 medium (20 to 99) 3 large (10 or more) a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 1 yes 2 no, a firm on its own Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm 120 1 2 a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment HQ without production and/or sales in this location HQ with production and/or sales in this location Establishment physically separated from HQ and other establishments of the same firm Establishment physically separated from HQ but with other establishments of the same firm 120 -7 does not apply 1 hq without production and/or sales in this location 2 hq with production and/or sales in this location 3 establishment physically separated from hq and other establishments of the same firm 4 establishment physically separated from hq but with other establishments of the same firm a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 -7 does not apply 1 yes 2 no a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 -7 does not apply 1 yes 2 no a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 120 -7 does not apply 1 yes 2 no a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code 120 a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code 120 day day day day day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) 120 month month month month month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) 120 7 8 9 10 year year year year year Date face-to-face interview begins: Year (yyyy) 120 2009 hour hour hour hour hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) 120 minutes minutes minutes minutes minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) 120 what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 120 -9 do not know 1 shareholding company with shares traded in the stock market 2 shareholding company with non-traded shares or shares traded privately 3 sole proprietorship 4 partnership 5 limited partnership 6 other (spontaneous - specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) What is this firm's current legal status? Other 5 50 Limited society SARL what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? What percent of this firm does the largest owner or owners own? 24 96 -9 do not know 40 45 50 59 60 70 74 80 90 100 Sysmiss b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private domestic individuals, companies or organizations 120 -9 do not know 25 80 100 b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private foreign individuals, companies or organizations 120 -9 do not know 59 75 100 b.2c government/state b.2c government/state b.2c government/state b.2c government/state b.2c government/state SHOW CARD What percent of this firm is owned by each of the following: Government/State IF 100% TERMINATE 120 -9 do not know 41 b.2d other b.2d other b.2d other b.2d other b.2d other SHOW CARD What percent of this firm is owned by each of the following: Other 120 -9 do not know 20 are the owner of the firm: are the owner of the firm: are the owner of the firm: are the owner of the firm: are the owner of the firm: INTERVIEWER: SHOW CARD Are the owners of the firm: If answer is 1 or Don't know or Doesn't apply then GO TO QUESTION AFB4a 120 -9 do not know -7 does not apply 1 all men 2 majority are men 3 majority are women 4 all women 5 equally divided between men and women is the largest owner female is the largest owner female is the largest owner female is the largest owner female is the largest owner female Is the largest owner female? (IF THERE ARE MULTIPLE LARGE OWNERS WITH THE SAME OWNERSHIP SHARE, PLEASE ANSWER WITH RESPECT TO THE PERSON MOST ACTIVE IN THE OPERATION OF THE FIRM ) 37 83 -9 do not know 1 yes 2 no Sysmiss ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner What is the nationality of the current largest owner? 120 -9 do not know 1 african (specify afb4a1 [table 1] ) 2 indian 3 lebanese/middle eastern 4 other asian (specify afb4a4 [table 4] ) 5 european/caucasian 6 other main african ethnic group main african ethnic group main african ethnic group main african ethnic group main african ethnic group What is the nationality of the current largest owner? African (specify) 118 2 1 cameroonian 2 kenyan 3 libyan 4 senegalese 5 south african 7 other Sysmiss main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' What is the nationality of the current largest owner? Other Asian (specify) 120 1 indian Sysmiss how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm INTERVIEWER: SHOW CARD How did the largest owner acquire ownership of this firm? If answer is other than 3 then GO TO QUESTION B3e 120 -9 1 started the business on their own or with partners 2 purchased an existing business 3 joined an existing family business 4 joined an existing non family business 5 other (spontaneous) the family business was joined by: the family business was joined by: the family business was joined by: the family business was joined by: the family business was joined by: The family business was joined by 2 118 -9 do not know 1 heritage 2 marriage 3 other Sysmiss why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? INTERVIEWER: SHOW CARD Which of the following two options best describes why the largest owner started or took over this firm? To take advantage of a business opportunity Jobs or opportunities were absent or not satisfactory 120 -9 do not know 1 to take advantage of a business opportunity 2 jobs or opportunities were absent or not satisfactory largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? INTERVIEWER: SHOW CARD Which of the following best describes the largest owner's involvement in decision making in this firms? If answer is 1 then GO TO QUESTION B5 120 -9 do not know 1 makes most decisions on his/her own 2 makes decisions in consultation with other owners? 3 delegates most decisions to other partners owners? 4 has appointed a manager(s) who make decision 5 a board of directors makes the decision 6 other b.3f other b.3f other b.3f other b.3f other b.3f other Which of the following best describes the largest owner's involvement in decision making in this firms? Other in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 120 -9 do not know 1977 1978 1979 1982 1984 1985 1986 1987 1988 1989 1990 1991 1992 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers 120 -9 do not know 1 2 3 4 5 6 7 8 9 10 12 14 15 106 was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? Was this establishment formally registered when it began operations? 120 -9 do not know 1 2 in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. 120 -9 don't know (spontaneous) -7 never registered (spontaneous) 1977 1979 1982 1984 1985 1986 1987 1988 1989 1990 1991 1992 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? INTERVIEWER: SHOW CARD What is the highest level of education of the current top manager? No Education Primary School (complete or not) Secondary School (complete or not) Vocational Training Some university training Graduate degree 120 -9 don't know (spontaneous) 1 no education 2 primary school (complete or not) 3 secondary school (complete or not) 4 vocational training 5 some university training 6 graduate degree how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? How many years of experience working in this sector does the Top Manager have? 120 -9 don't know (spontaneous) 1 less than one year 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 21 24 25 26 27 29 30 33 35 37 40 is the top manager female? is the top manager female? is the top manager female? is the top manager female? is the top manager female? Is the Top Manager female? 120 -9 don't know (spontaneous) 1 yes 2 no does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 120 -9 don't know (spontaneous) -6 still in process 1 yes 2 no is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? Is this establishment located in an export processing or other industrial zone? 117 3 -9 don’t know (spontaneous) 1 export processing zone 2 other industrial zone 3 neither of the above Sysmiss applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 120 -9 do not know 1 yes 2 no how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 7 113 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 6 7 30 90 120 Sysmiss informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 7 113 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? Over fiscal year 2008, did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 120 -9 don't know (spontaneous) 1 yes 2 no number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year In a typical month, over fiscal year 2008, how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 109 11 -9 don't know (spontaneous) 1 2 3 4 5 6 7 9 10 11 13 14 15 16 18 20 30 62 Sysmiss how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? How long did these power outages last on average? 109 11 -9 don't know (spontaneous) 1 less than one hour 2 3 4 5 6 24 30 Sysmiss in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Loss as percent of total annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 89 31 -9 don't know (spontaneous) none 1 2 3 4 5 6 7 10 15 20 30 Sysmiss total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 20 100 -9 don't know (spontaneous) none 20000 50000 100000 150000 200000 300000 360000 400000 500000 1000000 1500000 Sysmiss generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? Over the course of fiscal year 2008, did this establishment own or share a generator? If answer is No or Don't Know then GO TO QUESTION C.12 36 84 -9 don't know (spontaneous) 1 yes 2 no Sysmiss % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr In fiscal year 2008, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? 1 119 -9 don't know (spontaneous) 2 Sysmiss application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? Over the last two years, did this establishment submit an application to obtain a water connection? If answer is No or Don't Know then GO TO QUESTION C.15 120 -9 don't know (spontaneous) 1 yes 2 no how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 2 118 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day Sysmiss when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? In reference to that application for a water connection, was an informal gift or payment expected or requested? 2 118 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? Over fiscal year 2008, did this establishment experience insufficient water supply for production? If answer is No or Don't Know then GO TO QUESTION C.18 36 84 -9 don't know (spontaneous) 1 yes 2 no Sysmiss frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr In a typical month, over fiscal year 2008, how many incidents of insufficient water supply did this establishment experience? If answer is 0 or Don't Know then GO TO QUESTION C.18 2 118 -9 don't know (spontaneous) 1 5 Sysmiss average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year How long did these incidents of insufficient water supply last on average? 2 118 -9 don't know (spontaneous) 1 less than one hour 8 72 Sysmiss Percentage of water supply from public sources in production process in 2008 Percentage of water supply from public sources in production process in 2008 Percentage of water supply from public sources in production process in 2008 Percentage of water supply from public sources in production process in 2008 Percentage of water supply from public sources in production process in 2008 In fiscal year 2008, what percent of this establishment's water supply, used in the production process, was from public sources? INTERVIEWER: IF RESPONDENT SAID NONE, WRITE 0 36 84 -9 none 1 2 10 75 100 Sysmiss application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years Over the last two years, did this establishment submit an application to obtain a telephone connection? If answer is No or Don't Know then GO TO QUESTION C.22 120 -9 don't know (spontaneous) 1 yes 2 no how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? In reference to that application for a telephone connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 13 107 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 3 7 14 60 90 120 360 Sysmiss when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? In reference to that application for a telephone connection, was an informal gift or payment expected or requested? 13 107 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? At the present time, does this establishment use any of the following:.? E-mail to communicate with clients or suppliers 120 -9 don't know (spontaneous) 1 yes 2 no do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? At the present time, does this establishment use any of the following:.? Its own website 120 -9 don't know (spontaneous) 1 yes 2 no does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? Does this establishment have a high-speed Internet connection on its premises? If answer is No or Don't Know then GO TO QUESTION C.30 3 117 -9 don't know (spontaneous) 1 2 Sysmiss is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Make purchases for this establishment 2 118 -9 do not know -7 does not apply 1 Sysmiss is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Deliver services to this establishment's clients 2 118 -9 do not know -7 does not apply 1 2 Sysmiss is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Do research and develop ideas on new products and services 2 118 -9 do not know -7 does not apply 1 Sysmiss was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? Over fiscal year 2008, did this establishment experience unavailability of Internet connection? If answer is No or Don't Know then GO TO QUESTION C.30 2 118 -9 do not know 1 2 Sysmiss frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr In a typical month, over fiscal year [insert last complete fiscal year], how many times has this establishment experienced unavailability of Internet connection? If answer is 0 or Don't Know then GO TO QUESTION C.30 1 119 -9 do not know none Sysmiss length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr In a typical month, over fiscal year 2008, on average how long did the unavailability of an Internet connection last? 1 119 -9 do not know none 15 Sysmiss how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? SHOW CARD Is electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 -9 Don't know -7 Does not apply No Obstacle 1 Minor Obstacle 2 Moderate Obstacle 3 Major Obstacle 4 Very Severe Obstacle how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? SHOW CARD Is Telecommunications No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 3 117 -9 Don't know -7 Does not apply No Obstacle 1 Minor Obstacle 2 Moderate Obstacle 3 Major Obstacle 4 Very Severe Obstacle Sysmiss main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year 2008, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales (in LCU)? 120 Activité de courier outre par la poste Article d'habillement BOISSONS CONFECTION DES HABITS CONFECTION DES VETEMENTS CONFECTION HABITS POUR FEMMES CONSTRUCTION, TRAVAUX D'INSTALLATION VITRERIE ET PORTES COUTURE ET FORMATION Caba (Robe) Chaussure Chaussures Commerce d'activité de courrier,internet Commerce des portails et fênetres Commerce materiaux de construction Commerce materiel de construction Commerce materiel de quincaillerie Commerce produits quincaillerie Comprimé de lutte contre le paludisme Concfection des vêtements Confection d'articles d'habillement Confection des vetements Confection et vente des vetements Confection ou montage des verrs optiques Connection internet Efferagan 500comprimé effervescent Electricité, plomberie Entretien des vehicules Etancheité Exportation de l'hevea FABRICATION DU PAIN Fabrication d ouvrage meteaux Fabrication de chaussure (EVA) Fabrication des bijoux en or Fabrication des meubles Fabrication des verres Fenetres Fils de courant Financement HEBERGEMENT Hebergement Hébergement Imprimerie sur papier Internet L'or LINGES DE MAISON (DRAP,NAPPES,,,) La distribution des courriers La layette La peinture La vente des fongicides Les culasses Les facturies Les medicaments Location d'appareils et materiaux Location des véhicules MONTAGE ET VENTE DES POMPES Maintenance et vente de materiel informatique Materiel de construction tel que le ciment ,fer Medicaments Meubles Ordinateur Ordinateur portable Ordinateurs Peinture Photocopies et saisies des données Piece auto Pneus Poissons Production et vente des poteaux electrique Produits cosmetique Quartem et Sandoz RESTAURATION(LES PLATS DE POISSON) REVETEMENT DES METAUX Refrigerateur Reparation des telephones portables Reparation et vente des pneus et chambre a air Sciage des planches Sous traitance(representation des societes) TRAITEMENT DES LUNETTES MEDICALES Telecommunication(vente des ordinateurs et ordinateur) Televiseurs Tous les produits de la quincallerie Traitement de l'information Transfert de credit Transport aerien Transport des voyageurs par car Travaux d'installation, de construction d'habitation VENTE DES MACHINES EQUIPEMENTS ET FOURNITURES VENTE DES VETEMENTS VENTE MATERIAUX DE CONSTRUCTION Vente casque de securite Vente d'articles des bébés et enfants Vente de billet d'avion Vente de connexion internet Vente des articles d'habillement Vente des denrées alimentaire et des boisson alcoolisées Vente des medicaments Vente des medicaments (Duo-cotecxin) Vente des médicaments Vente des poisons frais Vente des produits alimentaires Vente des voitures Vente du materiel informatique Vente du son de ble Vente en detail des produits agro-alimentaires Vente et maintenance du materiel et fournitures informatique Ventes des ampoules Ventes des pieces automobiles Ventes des poissons Vernis entretien et reparation des articles personnels et domestiques first product/service isic code first product/service isic code first product/service isic code first product/service isic code first product/service isic code SHOW CARD Using this card, please choose the 4-digit code that best applies to the main product of this establishment. 120 -9 do not know 1721 1729 1810 1912 1920 2010 2022 2029 2101 2222 2422 2511 2520 2610 2811 2812 2892 2899 2922 3000 3320 3610 4530 4540 4550 5010 5030 5121 5122 5139 5143 5149 5190 5211 5219 5220 5231 5232 5233 5234 5239 5240 5251 5260 5510 5520 6021 6023 6210 6303 6304 6412 6420 first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales What percentage of total sales does the main product represent? 120 -9 do not know 9 10 15 27 30 35 40 50 54 60 65 70 75 80 85 90 95 97 100 in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? In fiscal year 2008, what were this establishment's total annual sales? 120 -9 do not know -8 624000 1200000 1500000 1600000 1800000 2000000 2400000 2500000 2794840 3000000 3200000 3325000 3500000 3975000 4000000 4500000 5000000 5500000 6000000 7000000 7200000 7800000 8000000 8500000 9000000 9500000 10000000 10700000 11000000 12000000 13000000 14000000 15000000 17000000 20000000 25000000 26000000 30000000 34500000 37000000 38000000 40000000 45000000 50000000 52000000 62000000 70000000 80000000 90000000 100000000 115000000 160000000 170000000 192000000 200000000 220000000 300000000 353000000 620000000 4000000000 38000000000 what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: National sales IF 100, GO TO QUESTION D.10 120 -9 do not know 90 95 100 what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: Indirect exports (sold domestically to third party that exports products) IF 100, GO TO QUESTION D.8 120 -9 do not know 10 90 what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: Direct exports IF 0, GO TO QUESTION D.8 120 -9 do not know 5 10 100 neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa neighboring countries within sub-saharan africa SHOW CARD In fiscal year 2008, what percent of this establishment's annual export revenue were to: Neighboring Countries within Sub-Saharan Africa 3 117 -9 do not know 30 Sysmiss developed countries developed countries developed countries developed countries developed countries SHOW CARD In fiscal year 2008, what percent of this establishment's annual export revenue were to: Developed Countries 3 117 -9 do not know 5 70 100 Sysmiss other other other other other SHOW CARD In fiscal year 2008, what percent of this establishment's annual export revenue were to: Other 3 117 -9 do not know 95 Sysmiss in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? In fiscal year 2008,when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? 3 117 -9 don't know (spontaneous) 1 less than one day 2 30 Sysmiss total clearing costs for an average consignment as a % of consignment value total clearing costs for an average consignment as a % of consignment value total clearing costs for an average consignment as a % of consignment value total clearing costs for an average consignment as a % of consignment value total clearing costs for an average consignment as a % of consignment value Thinking of the main point of exit, in fiscal year 2008, what were the total clearing costs for an average consignment as a percent of the consignment value? In calculating the total clearing costs, please include things such as payments to clearing agents, storage fees, container handling fees, and gifts or informal payments to customs officials. 120 -9 do not know Sysmiss 2008 % export consignments handled by outside agent for customs clearance 2008 % export consignments handled by outside agent for customs clearance 2008 % export consignments handled by outside agent for customs clearance 2008 % export consignments handled by outside agent for customs clearance 2008 % export consignments handled by outside agent for customs clearance In fiscal year 2008, what percent of this establishment's export consignments were handled by an outside clearing agent to facilitate customs clearance? 3 117 -9 do not know 10 100 Sysmiss 2008 % of export containers physically inspected by custom officials 2008 % of export containers physically inspected by custom officials 2008 % of export containers physically inspected by custom officials 2008 % of export containers physically inspected by custom officials 2008 % of export containers physically inspected by custom officials In fiscal year 2008, what percent of this establishment's export containers were physically inspected by custom officials? 3 117 -9 do not know 60 100 Sysmiss Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of theft? 3 117 -9 do not know no losses 20 Sysmiss % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of breakage or spoilage? 3 117 -9 do not know no losses 18 Sysmiss suspension or exemptions from duties on imported inputs suspension or exemptions from duties on imported inputs suspension or exemptions from duties on imported inputs suspension or exemptions from duties on imported inputs suspension or exemptions from duties on imported inputs INTERVIEWER: SHOW CARD In fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemes: Suspension or exemptions from duties on imported inputs IF YES TO ANY GO TO QUESTION D.8 3 117 -9 don't know (spontaneous) 1 yes 2 no Sysmiss profit tax exemption profit tax exemption profit tax exemption profit tax exemption profit tax exemption INTERVIEWER: SHOW CARD In fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemes: Profit tax exemption IF YES TO ANY GO TO QUESTION D.8 3 117 -9 don't know (spontaneous) 1 yes 2 no Sysmiss vat reimbursement vat reimbursement vat reimbursement vat reimbursement vat reimbursement INTERVIEWER: SHOW CARD In fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemes: VAT reimbursement IF YES TO ANY GO TO QUESTION D.8 3 117 -9 don't know (spontaneous) 1 yes 2 no Sysmiss export financing scheme, such as an export credit guarantee scheme export financing scheme, such as an export credit guarantee scheme export financing scheme, such as an export credit guarantee scheme export financing scheme, such as an export credit guarantee scheme export financing scheme, such as an export credit guarantee scheme INTERVIEWER: SHOW CARD In fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemes: Export financing scheme, such as an export credit guarantee scheme IF YES TO ANY GO TO QUESTION D.8 3 117 -9 don't know (spontaneous) 1 yes 2 no Sysmiss other other other other other In fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemes: Other IF YES TO ANY GO TO QUESTION D.8 3 117 -9 don't know (spontaneous) 1 yes 2 no Sysmiss 2008 main reason you did not take advantage of any of the schemes listed above 2008 main reason you did not take advantage of any of the schemes listed above 2008 main reason you did not take advantage of any of the schemes listed above 2008 main reason you did not take advantage of any of the schemes listed above 2008 main reason you did not take advantage of any of the schemes listed above In fiscal year 2008, what was the MAIN reason that this establishment did NOT take advantage of any of the schemes listed above? 3 117 -9 Don't Know 1 Did not need financial support 2 Did not know about these schemes 3 Administrative process was too cumbersome 4 No real benefits from schemes 5 Lack contacts needed to qualify 6 It takes too long to receive benefits 7 Applied but not eligible 8 Other Sysmiss in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? In which year did this establishment first export directly or indirectly? 5 115 -9 don't know (spontaneous) 1993 1997 2006 2008 Sysmiss in 2008, what % value of products sent to domestic mkts were stolen in transit? in 2008, what % value of products sent to domestic mkts were stolen in transit? in 2008, what % value of products sent to domestic mkts were stolen in transit? in 2008, what % value of products sent to domestic mkts were stolen in transit? in 2008, what % value of products sent to domestic mkts were stolen in transit? In fiscal year 2008, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 36 84 -9 don't know (spontaneous) -7 no internal shipments made no losses 10 Sysmiss 2008 % cons. value were domestic products lost in transit by breakage\spoilage 2008 % cons. value were domestic products lost in transit by breakage\spoilage 2008 % cons. value were domestic products lost in transit by breakage\spoilage 2008 % cons. value were domestic products lost in transit by breakage\spoilage 2008 % cons. value were domestic products lost in transit by breakage\spoilage In fiscal year 2008, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 36 84 -9 don't know (spontaneous) -7 no internal shipments made no losses 1 Sysmiss % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year SHOW CARD In fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of domestic origin 36 84 -9 don't know (spontaneous) 10 15 20 30 40 60 70 80 90 100 Sysmiss % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year SHOW CARD In fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of foreign origin IF 0, GO TO QUESTION D16 36 84 -9 don't know (spontaneous) 10 20 30 40 60 70 80 85 90 Sysmiss were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? Were any of the material inputs or supplies purchased in fiscal year 2008, imported directly? If answer is No or Don't Know then GO TO QUESTION D16 18 102 -9 don't know (spontaneous) 1 yes 2 no Sysmiss av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year In fiscal year 2008, when this establishment imported material inputs or supplies, how many days did it take on average from the time these goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 6 114 -9 do not know 2 3 21 30 Sysmiss when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 36 84 -9 do not know 1 3 4 7 14 15 20 21 26 30 60 90 120 Sysmiss in 2008, for how long had you known your main supplier of your main sales item? in 2008, for how long had you known your main supplier of your main sales item? in 2008, for how long had you known your main supplier of your main sales item? in 2008, for how long had you known your main supplier of your main sales item? in 2008, for how long had you known your main supplier of your main sales item? In fiscal year 2008, for how many years have you known this establishment's primary supplier of its main input? 120 -9 do not know 1 less than one year 2 3 4 5 6 7 8 9 10 11 12 13 14 15 17 18 20 21 23 27 32 in 2008, did you subcontract any part of its production to other firms? in 2008, did you subcontract any part of its production to other firms? in 2008, did you subcontract any part of its production to other firms? in 2008, did you subcontract any part of its production to other firms? in 2008, did you subcontract any part of its production to other firms? In fiscal year 2008, did this establishment subcontract any part of its production to other firms? 120 -9 don't know (spontaneous) 1 yes 2 no av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 3 117 -9 do not know 7 12 14 Sysmiss how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year SHOW CARD In fiscal year 2008, which of the following was the main market in which this establishment sold its main product? Local - main product sold mostly in same municipality where establishment is located National - main product sold mostly across the country where establishment is located International - main product sold mostly to nations outside country where establishment is located If answer is 3 or Don't Know then GO TO QUESTION E.6 36 84 -9 don't know (spontaneous) 1 local – main product sold mostly in same municipality where establishment is located 2 national – main product sold mostly across the country where establishment is located 3 international – main product sold mostly to nations outside country where establishment is located Sysmiss how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? In fiscal year 2008, for the main market in which this establishment sold its main product, how many competitors did this establishment's main product face? 36 84 -9 don't know (spontaneous) 1 none 2 one 3 2-5 4 more than 5 Sysmiss 2008 no. new competitors entered main market of your main product/product line 2008 no. new competitors entered main market of your main product/product line 2008 no. new competitors entered main market of your main product/product line 2008 no. new competitors entered main market of your main product/product line 2008 no. new competitors entered main market of your main product/product line In fiscal year 2008, how many NEW competitors entered the main market of this establishment's main product/product line? 120 -9 do not know 1 none 2 one 3 2-5 4 more than 5 no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? Comparing the last month to the first month of the fiscal year 2008 have monthly sales of this establishment's main product increased, remained the same, or decreased? 37 83 -9 don't know (spontaneous) 1 increased 2 remained the same 3 decreased Sysmiss did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? Comparing the last month to the first month of the fiscal year 2008 have prices of this establishment's main product increased, remained the same, or decreased? 36 84 -9 don't know (spontaneous) 1 increased 2 remained the same 3 decreased Sysmiss do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? 36 84 -9 don't know (spontaneous) 1 yes 2 no Sysmiss does this establishment have any patents registered abroad? does this establishment have any patents registered abroad? does this establishment have any patents registered abroad? does this establishment have any patents registered abroad? does this establishment have any patents registered abroad? Does this establishment have any patents registered abroad? 36 84 -9 don't know (spontaneous) 1 yes 2 no Sysmiss does this establishment have any patents registered in (insert name of country)? does this establishment have any patents registered in (insert name of country)? does this establishment have any patents registered in (insert name of country)? does this establishment have any patents registered in (insert name of country)? does this establishment have any patents registered in (insert name of country)? Does this establishment have any patents registered in (insert name of country)? 36 84 -9 don't know (spontaneous) 1 yes 2 no Sysmiss does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? Does this establishment compete against unregistered or informal firms? 120 -9 don't know (spontaneous) 1 yes 2 no 2008 introduced/modified product lines due to pressures from dom. competitors 2008 introduced/modified product lines due to pressures from dom. competitors 2008 introduced/modified product lines due to pressures from dom. competitors 2008 introduced/modified product lines due to pressures from dom. competitors 2008 introduced/modified product lines due to pressures from dom. competitors In fiscal year 2008, has this establishment introduced new lines of products or modified existing lines of products in response to pressures from domestic competitors? 3 117 -9 do not know -7 does not apply 1 Sysmiss in 2008, did you change product lines due to foreign competitor pressure? in 2008, did you change product lines due to foreign competitor pressure? in 2008, did you change product lines due to foreign competitor pressure? in 2008, did you change product lines due to foreign competitor pressure? in 2008, did you change product lines due to foreign competitor pressure? In fiscal year 2008, has this establishment introduced new lines of products or modified existing lines of products in response to pressures from foreign competitors? 3 117 -9 do not know -7 does not apply 1 2 Sysmiss how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? SHOW CARD Are practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle in 2008, what was the % capacity utilization of this establishment? in 2008, what was the % capacity utilization of this establishment? in 2008, what was the % capacity utilization of this establishment? in 2008, what was the % capacity utilization of this establishment? in 2008, what was the % capacity utilization of this establishment? In fiscal year 2008, what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? 36 84 -9 do not know 1 10 20 30 60 70 75 80 90 98 100 Sysmiss number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year In fiscal year 2008, how many hours per week did this establishment normally operate? 36 84 -9 do not know 4 40 42 44 45 48 50 54 55 56 60 63 72 Sysmiss applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? If answer is No or Don't Know then GO TO QUESTION G.30 120 -9 don't know (spontaneous) 1 yes 2 no how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? 1 119 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 30 Sysmiss informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 1 119 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? What is the total selling area of this establishment? 3 117 -9 do not know 35 40 80 Sysmiss the area is measured in: the area is measured in: the area is measured in: the area is measured in: the area is measured in: What is the total selling area of this establishment? SPECIFY UNITS Square Feet Square Yards Square Meters 3 117 1 Square Feet 2 Square Yards 3 Square Meters Sysmiss other other other other other What is the total selling area of this establishment? SPECIFY UNITS Other percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Owned by this establishment 3 117 -9 do not know 100 Sysmiss percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Rented or leased by this establishment 3 117 -9 do not know 100 Sysmiss and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other 3 117 -9 do not know Sysmiss acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? In the last three years, has this establishment acquired or attempted to acquire additional land or buildings to expand operations? If answer is No or Don't Know then GO TO QUESTION G.30 3 117 -9 do not know 1 2 Sysmiss in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? In the last three years, has this establishment been successful in acquiring land or new premises? 1 119 -9 do not know 2 Sysmiss how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year 2008, did this establishment pay for security, for example equipment, personnel, or professional security services? If answer is No or Don't Know then GO TO QUESTION I.3 120 -9 don't know (spontaneous) 1 yes 2 no percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year In fiscal year 2008, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security? Percent of total annual sales for security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 29 91 -9 don't know (spontaneous) none 1 2 3 4 5 7 8 10 15 20 25 30 Sysmiss in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? In fiscal year 2008, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security? Total annual cost of security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 26 94 -9 don't know (spontaneous) none 10000 12000 100000 110000 120000 240000 280000 300000 350000 360000 500000 600000 850000 1000000 1750000 5000000 Sysmiss losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year In fiscal year 2008, did this establishment experience losses as a result of theft, robbery, vandalism or arson? If answer is No or Don't Know then GO TO QUESTION I.30 120 -9 don't know (spontaneous) 1 yes 2 no losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) In fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment's premises either as a percentage of total annual sales or as total annual losses? Losses as percent of total annual sales PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 17 103 -9 don't know (spontaneous) none 1 2 4 5 15 20 25 30 40 Sysmiss value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr In fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment's premises either as a percentage of total annual sales or as total annual losses? Total annual value of losses PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 8 112 -9 don't know (spontaneous) none 50000 60000 150000 300000 400000 1200000 10000000 Sysmiss how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? SHOW CARD Are crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would like to ask you a few questions about how you finance the operations of this establishment. 2) Show card In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for before the delivery? 120 -9 do not know 10 15 20 25 30 40 50 60 65 70 75 80 100 And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for on delivery? 120 -9 do not know 5 10 20 25 30 40 50 60 65 70 75 80 85 90 95 100 And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for after delivery? 120 -9 do not know 5 10 15 20 25 30 35 40 50 60 65 70 85 100 % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for before the delivery? 120 -9 do not know 5 10 15 20 25 30 40 50 60 70 75 80 100 and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for on delivery? 120 -9 do not know 5 10 15 20 25 30 40 50 60 70 75 80 85 90 95 100 and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 120 -9 do not know 5 10 15 20 25 30 40 50 70 75 80 85 90 95 100 in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Internal funds/Retained earnings 120 -9 do not know 20 30 35 40 50 60 70 75 80 83 85 90 95 100 Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from banks (private and state-owned) 120 -9 do not know 5 10 20 25 30 40 50 70 100 Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from non-bank financial institutions 120 -9 do not know 5 10 15 20 30 40 50 100 Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 120 -9 do not know 5 10 20 25 30 35 40 45 50 60 80 Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc.) 120 -9 do not know 5 10 15 17 20 25 30 40 100 did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? In fiscal year 2008, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? If answer is No or Don't Know then GO TO QUESTION K.6 120 -9 don't know (spontaneous) 1 yes 2 no total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr In fiscal year 2008, how much did this establishment spend on purchases of: Machinery, vehicles, and equipment (new or used) 42 78 -9 do not know 85000 100000 120000 150000 160000 180000 220000 250000 300000 400000 500000 527000 800000 1000000 1200000 2000000 2200000 3000000 5000000 6000000 7000000 10000000 11000000 20000000 59000000 7000000000 Sysmiss total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr In fiscal year 2008, how much did this establishment spend on purchases of: Land and buildings 42 78 -9 do not know 400000 500000 527000 2000000 5000000 Sysmiss % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Internal funds or retained earnings 42 78 -9 do not know 20 50 60 70 75 80 90 100 Sysmiss owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Owners' contribution or issued new equity shares 42 78 -9 do not know 10 20 Sysmiss Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from banks (private and state-owned) 42 78 -9 do not know 20 30 40 50 Sysmiss Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from non-bank financial institutions 42 78 -9 do not know 10 25 50 100 Sysmiss purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 42 78 -9 do not know 10 20 40 Sysmiss other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources: Other (moneylenders, friends, relatives, bonds, commercial papers etc) 42 78 -9 do not know 10 20 40 100 Sysmiss does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? 120 -9 don't know (spontaneous) 1 yes 2 no at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? At this time, does this establishment have an overdraft facility? 120 -9 don't know (spontaneous) 1 yes 2 no for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? For this establishment's overdraft facility, what is the average interest rate? 26 94 -9 do not know 4 9 10 12 13 14 15 17 18 20 22 24 Sysmiss does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 120 -9 don't know (spontaneous) 1 yes 2 no was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? Was this most recent credit in the form of? 17 103 -9 don't know (spontaneous) 1 line of credit 2 loan Sysmiss type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan 1) INTERVIEWER: IN NEXT QUESTIONS ASK EITHER LINE OF CREDIT OR LOAN DEPENDING ON THE ANSWER GIVEN TO QUESTION AFK8A. 2) SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Private commercial banks State-owned banks or government agency Non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies Other 17 103 1 Private commercial banks 2 State-owned banks or government agency 3 Non-bank financial institutions 4 Other Sysmiss in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? 17 103 -9 don't know (spontaneous) 2006 2007 2008 2009 Sysmiss what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? What is the rate of interest of this most recent [line of credit or loan]? 17 103 -9 don't know (spontaneous) 2 4 6 12 13 15 16 17 18 20 22 24 Sysmiss for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? Referring only to this most recent loan or line of credit, what was its value at the time of approval? 17 103 -9 don't know (spontaneous) -8 ref (spontaneous) 3000000 6000000 7000000 9000000 10000000 15000000 25000000 30000000 33000000 Sysmiss financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan Referring only to this most recent loan or line of credit, did the financing require collateral? 17 103 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment 13 107 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment Referring only to this most recent loan or line of credit, what type of collateral was required? Machinery and equipment including movables 13 107 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts Referring only to this most recent loan or line of credit, what type of collateral was required? Accounts receivable and inventories 13 107 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) 13 107 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above 13 107 -9 don't know (spontaneous) 1 yes 2 no Sysmiss approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 13 107 -9 don't know (spontaneous) 800000 1000000 3000000 10000000 12000000 14000000 15000000 25000000 44000000 200000000 Sysmiss in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? Referring again to the last fiscal year 2008, did this establishment apply for any loans or lines of credit? 120 -9 don't know (spontaneous) 1 yes 2 no main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan in fiscal year 2008? No need for a loan - establishment has sufficient capital Application procedures for loans or lines of credit are complex Interest rates are not favorable Collateral requirements are too high Size of loan and maturity are insufficient It is necessary to make informal payments to get bank loans Did not think it would be approved Other 89 31 -9 don't know (spontaneous) 1 no need for a loan - establishment has sufficient capital 2 application procedures for loans or lines of credit are complex 3 interest rates are not favorable 4 collateral requirements are too high 5 size of loan and maturity are insufficient 6 did not think it would be approved 7 other Sysmiss financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? In fiscal year 2008, did this establishment have its annual financial statements checked and certified by an external auditor? 120 -9 don't know (spontaneous) 1 yes 2 no how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance SHOW CARD Is access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is fair, impartial and uncorrupted." 120 -9 don't know (spontaneous) 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree the court system is able to enforce its decisions. the court system is able to enforce its decisions. the court system is able to enforce its decisions. the court system is able to enforce its decisions. the court system is able to enforce its decisions. SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is able to enforce its decisions." 120 -9 don't know (spontaneous) 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable INTERVIEWER: SHOW CARD I am going to read some statements that describe the courts and the way government officials interpret laws and regulations that affect this establishment’s business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. “Government officials’ interpretations of the laws and regulations affecting this establishment are consistent and predictable.” 120 -9 don't know (spontaneous) 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree confident that legal system uphold contract & property rights in bus. disputes confident that legal system uphold contract & property rights in bus. disputes confident that legal system uphold contract & property rights in bus. disputes confident that legal system uphold contract & property rights in bus. disputes confident that legal system uphold contract & property rights in bus. disputes SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "I am confident that the legal system will uphold my contract and property rights in business disputes." 120 -9 don't know (spontaneous) 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree had a payment dispute in last 2yrs over payments owed involving a 3rd party had a payment dispute in last 2yrs over payments owed involving a 3rd party had a payment dispute in last 2yrs over payments owed involving a 3rd party had a payment dispute in last 2yrs over payments owed involving a 3rd party had a payment dispute in last 2yrs over payments owed involving a 3rd party In the last 2 years, did your establishment have a payment dispute over payments owed to it in which a third party (such as arbiters, collecting agency or judicial system) was involved? If answer is No or Don't know then GO TO QUESTION J.2 120 -9 don't know (spontaneous) 1 yes 2 no was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? was the court system used to resolve this payment dispute? Was the court system used to resolve this payment dispute? If answer is No or Don't know then GO TO QUESTION J.2 20 100 -9 don't know (spontaneous) 1 yes 2 no Sysmiss was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? was a court judgment made for this payment dispute? Was a court judgment made for this payment dispute? If answer is No or Don't know or Still in process then GO TO QUESTION J.2 8 112 -9 don't know (spontaneous) 1 yes 2 no 3 still in process Sysmiss no. weeks taken for courts to come to judgment on this payment dispute no. weeks taken for courts to come to judgment on this payment dispute no. weeks taken for courts to come to judgment on this payment dispute no. weeks taken for courts to come to judgment on this payment dispute no. weeks taken for courts to come to judgment on this payment dispute How many weeks did it take the courts to come to judgment on this payment dispute (from the day the establishment first took court action until the moment a judgment was made)? 3 117 -9 don't know (spontaneous) 1 less than one week 2 3 6 Sysmiss was this decision of the court enforced? was this decision of the court enforced? was this decision of the court enforced? was this decision of the court enforced? was this decision of the court enforced? Was this decision of the court enforced? If answer is No or Don't know or Still in process then GO TO QUESTION J.2 3 117 -9 don't know (spontaneous) 1 yes 2 no 3 still in process Sysmiss how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? how many weeks did it take to enforce this court judgment? How many weeks did it take to enforce this court judgment? 2 118 -9 don't know (spontaneous) 1 less than one week 3 Sysmiss what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 120 -9 don't know (spontaneous) no time was spent 1 2 3 5 6 8 10 12 15 17 20 35 40 over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? Over the last year, was this establishment visited or inspected by tax officials? If answer is No or Don't Know then GO TO QUESTION J.6a 120 -9 don't know (spontaneous) 1 yes 2 no frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? 106 14 -9 don't know (spontaneous) 1 2 3 4 5 6 7 8 10 12 13 16 20 30 Sysmiss in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? In any of these inspections or meetings was a gift or informal payment expected or requested? 106 14 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? Over the last year, has this establishment secured or attempted to secure a government contract? If answer is No or Don't Know then GO TO QUESTION J.7 120 -9 don't know (spontaneous) 1 yes 2 no % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 12 108 -9 don't know (spontaneous) -8 refusal (spontaneous) no payments 3 15 20 30 Sysmiss percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Percent of total annual sales paid as informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 114 6 -9 don't know (spontaneous) -8 refusal (spontaneous) no payments 1 2 3 5 6 7 8 9 10 20 30 Sysmiss total annual informal payment total annual informal payment total annual informal payment total annual informal payment total annual informal payment It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Total annual informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 6 114 -9 don't know (spontaneous) -8 refusal (spontaneous) no payments 20000 50000 150000 Sysmiss what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? Recognizing the difficulties many establishments face in fully complying with taxes and regulations, at the present time what percent of total annual sales would you estimate the typical establishment in your line of business declares for tax purposes? 120 -9 don't know (spontaneous) -8 refusal (spontaneous) 1 3 5 6 7 8 15 17 19 20 25 30 32 35 40 45 50 52 60 65 70 75 79 80 85 90 95 100 application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? Over the last two years, did this establishment submit an application to obtain an import license? If anwer is No or Don't Know then GO TO QUESTION J.13 120 -9 don't know (spontaneous) 1 yes 2 no how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? 8 112 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 3 7 12 14 30 Sysmiss when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? In reference to that application for an import license, was an informal gift or payment expected or requested? 8 112 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? Over the last two years, did this establishment submit an application to obtain an operating license? If answer is No or Don't Know then GO TO QUESTION J.30 120 -9 don't know (spontaneous) 1 yes 2 no how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? 1 119 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day Sysmiss when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? In reference to that application for an operating license, was an informal gift or payment expected or requested? 1 119 -9 don't know (spontaneous) -8 refusal (spontaneous) 1 yes 2 no Sysmiss obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax rates 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax administration 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Business licensing and permits 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Political instability 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Corruption 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Courts 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year 2008, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 120 -9 do not know 1 2 3 4 6 11 no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 120 -9 don't know (spontaneous) -7 if establishment was not in business three years ago 1 2 3 4 5 6 9 10 13 no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2008, how many permanent, full-time employees were: Production employees 36 84 -9 do not know 1 2 3 4 Sysmiss no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2008, how many permanent, full-time employees were: Non-production employees [e.g., managers, administration, sales] 36 84 -9 do not know 1 2 Sysmiss no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2008, how many permanent, full-time employees were: Skilled production workers 36 84 -9 do not know 1 2 3 4 Sysmiss no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2008, how many permanent, full-time employees were: Unskilled production workers 36 84 -9 do not know 1 2 3 Sysmiss no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr At the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female? 84 36 -9 do not know 1 2 3 4 Sysmiss no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr At the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time production employees 36 84 -9 do not know 1 2 3 4 Sysmiss no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr At the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time non-production employees 36 84 -9 do not know 1 Sysmiss no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year How many full-time temporary employees did this establishment employ in fiscal year 2008? IF 0, GO TO QUESTION AFL.8a 120 -9 do not know 1 2 3 4 5 15 16 av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year What was the average length of employment of all full-time temporary employees in fiscal year 2008? 31 89 -9 don't know (spontaneous) 1 less than one month 2 3 4 5 6 7 8 Sysmiss at end of 2008, how many part-time workers did you employ? at end of 2008, how many part-time workers did you employ? at end of 2008, how many part-time workers did you employ? at end of 2008, how many part-time workers did you employ? at end of 2008, how many part-time workers did you employ? At the end of fiscal year 2008, how many part-time workers-workers that work less than a full shift per day-were employed by the establishment? 120 -9 do not know 1 2 3 5 Average educational attainment of a typical production worker Average educational attainment of a typical production worker Average educational attainment of a typical production worker Average educational attainment of a typical production worker Average educational attainment of a typical production worker SHOW CARD What is the average educational attainment of a typical production worker employed in this establishment? 36 84 -9 don't know 1 0-3 years of education 2 4-6 years of education 3 7-9 years of education 4 10-12 years of education 5 13 years and above of education Sysmiss formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr Over fiscal year 2008, did this establishment have formal training programs for its permanent, full-time employees? If answer is No or Don't Know then GO TO QUESTION AFL.12 36 84 -9 don't know (spontaneous) 1 yes 2 no Sysmiss % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year Referring to the training programs run over fiscal year 2008, what percent of permanent, full-time employees of the following categories received formal training? Production full-time permanent employees trained 6 114 -9 don't know (spontaneous) if no employees in a category were trained 50 100 Sysmiss % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year Referring to the training programs run over fiscal year 2008, what percent of permanent, full-time employees of the following categories received formal training? Non-production full-time permanent employees trained 6 114 -9 don't know (spontaneous) if no employees in a category were trained Sysmiss what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? what percent of this establishment’s workforce is currently unionized? What percent of this establishment's workforce is currently unionized? 120 -9 don't know (spontaneous) 1 2 4 5 10 15 20 25 30 40 50 60 70 75 80 88 90 95 100 over fiscal year 2008, how did this establishment usually find new employees? over fiscal year 2008, how did this establishment usually find new employees? over fiscal year 2008, how did this establishment usually find new employees? over fiscal year 2008, how did this establishment usually find new employees? over fiscal year 2008, how did this establishment usually find new employees? Over fiscal year 2008, how did this establishment usually find new employees? 120 -9 don't know (spontaneous) 1 through family/friends 2 public placement office 3 private placement office 4 public announcement/advertisement 5 school-related network 6 other how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? SHOW CARD Are labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? SHOW CARD Is an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. Does this establishment currently have a pre-employment health check for new employees? 120 -9 don't know (spontaneous) 1 yes 2 no affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness Have the following situations affected this establishment's workforce in the past 2 years: High absenteeism due to sickness 120 -9 don't know (spontaneous) 1 yes 2 no affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends Have the following situations affected this establishment's workforce in the past 2 years: High absenteeism as employees need to care of family members or friends due to sickness 120 -9 don't know (spontaneous) 1 yes 2 no affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids Has HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years: High absenteeism due to HIV/AIDS 120 -9 don't know (spontaneous) 1 yes 2 no affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv Has HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years: High absenteeism as employees need to care of family members or friends due to HIV/AIDS 120 -9 don't know (spontaneous) 1 yes 2 no did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages Did this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees? HIV prevention messages 120 -9 don't know (spontaneous) 1 yes 2 no did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution Did this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees? Free condom distribution 120 -9 don't know (spontaneous) 1 yes 2 no did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing Did this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees? Anonymous HIV testing 120 -9 don't know (spontaneous) 1 yes 2 no in 2008, how much did you spend on all aids/hiv programs and activities? in 2008, how much did you spend on all aids/hiv programs and activities? in 2008, how much did you spend on all aids/hiv programs and activities? in 2008, how much did you spend on all aids/hiv programs and activities? in 2008, how much did you spend on all aids/hiv programs and activities? In fiscal year 2008, how much did this establishment spend on all AIDS/HIV programs and activities? 120 -9 don't know (spontaneous) 5000 10000 15000 30000 40000 50000 55000 70000 75000 100000 250000 300000 1000000 most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment climate that affects your operations. 2) SHOW CARD Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment. 120 -9 do not know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport rotation order rotation order rotation order rotation order rotation order Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment? Rotation 120 -9 do not know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual cost of labor (including wages, salaries, bonuses, social security payments) 120 -9 don't know (spontaneous) -8 ref (spontaneous) 250000 300000 350000 400000 500000 540000 600000 700000 800000 960000 1000000 1040160 1080000 1100600 1200000 1250000 1275650 1366607 1400000 1500000 1700000 1775325 1780000 1800000 1920000 1930000 1950000 2000000 2075000 2400000 2450000 2500000 2800000 2886500 3000000 3240000 3500000 3875000 3890500 4000000 4325825 4377850 4500000 4602500 4789600 4800000 4850500 4990000 5000000 6600000 7000000 7850000 8560000 8760000 9000000 9820000 10000000 10500000 10750950 12000000 15000000 16000000 17000000 20000000 32000000 42000000 50000000 cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual cost of raw materials and intermediate goods used in production 36 84 -9 don't know (spontaneous) -8 ref (spontaneous) 120000 200000 300000 325000 375625 399650 500000 520000 535000 870000 1000000 1118000 1555600 1820000 2000000 2120000 3000000 3500000 5000000 6325555 10000000 100000000 Sysmiss total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual costs of fuel 36 84 -9 don't know (spontaneous) -8 ref (spontaneous) 18350 28880 50000 85000 100000 150000 200000 300000 350000 420000 620000 1000000 1500000 Sysmiss total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual costs of electricity 39 81 -9 don't know (spontaneous) -8 ref (spontaneous) 21000 30000 32000 50000 60000 65000 70000 80000 105000 120000 150000 180000 200000 225000 250000 253667 280000 300000 320000 365000 425000 550000 700000 773663 800000 875000 1000000 1200000 2000000 13000000 Sysmiss total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual cost of finished goods/materials bought to resell 3 117 -9 don't know (spontaneous) -8 ref (spontaneous) 300000 10000000 Sysmiss total annual depreciation total annual depreciation total annual depreciation total annual depreciation total annual depreciation 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual depreciation 120 -9 don't know (spontaneous) -8 ref (spontaneous) 20000 50000 75000 80000 99500 100000 105000 120000 125375 150000 172858 175000 200000 210000 210950 225375 228325 250000 280000 300000 323450 350000 360000 375000 382320 400000 420000 500000 532333 550000 600000 625000 632666 650000 956000 1000000 1200000 1212888 1350000 1500000 2000000 2100000 2300000 2444800 3000000 4000000 5000000 7000000 10000000 30000000 40000000 what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 120 -9 don’t know (spontaneous) -7 if establishment was not in business three years ago 700000 1100000 1200000 1400000 1500000 2000000 2500000 2800000 3000000 3500000 3500500 3700000 3800000 4200000 4500000 5000000 5300000 5360000 5500000 5700000 6000000 6700000 7000000 8000000 8500000 9000000 10000000 11000000 11560000 12000000 12500000 13000000 14000000 15000000 16000000 18000000 20000000 28000000 30000000 35000000 36866000 37000000 40000000 48000000 50000000 51000000 59000000 60000000 64436079 67000000 88000000 98000000 100000000 130000000 150000000 165000000 300000000 35000000000 average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr In fiscal year 2008, what was the approximate average monthly compensation, including benefits when applicable, for a full-time production employee? 36 84 -8 22000 25000 30000 35000 40000 48000 50000 55000 60000 65000 68000 75000 80000 100000 180000 Sysmiss net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year At the end of fiscal year 2008, what was the net book value, that is the value of assets after depreciation, of the following: Machinery, vehicles, and equipment 36 84 -9 don't know (spontaneous) -8 ref (spontaneous) 35000 200000 300000 500000 600000 800000 880000 1000000 1200000 1400000 1440000 1800000 2300000 2375666 2780000 3000000 7690000 8000000 9000000 11000000 11250000 12820850 40000000 Sysmiss net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year At the end of fiscal year 2008, what was the net book value, that is the value of assets after depreciation, of the following: Land and buildings 36 84 -9 don't know (spontaneous) -8 ref (spontaneous) 300000 360000 400000 1000000 1250000 1300000 1500000 1700000 3000000 7725800 11000000 30000000 Sysmiss cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Machinery, vehicles, and equipment 36 84 -9 don't know (spontaneous) 55000 250000 300000 500000 1500000 1600000 1700000 2000000 2200000 2500000 2800000 3000000 3250000 3275000 4000000 4500000 9795000 10000000 14000000 15000000 22000000 25000000 40000000 50000000 Sysmiss cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Land and buildings 36 84 -9 300000 500000 540000 1200000 1500000 1580000 2000000 2500000 3000000 4000000 4350000 7000000 7900000 10000000 15000000 32000000 Sysmiss can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? The World Bank might be interested in getting in touch with you to follow up on some aspects of this interview. Would you have any objection if we provide them with your contact information? 120 1 2 main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm Please complete the following information about the interviewee(s) 120 Adjoint au proprietaire (M Gaston) Adjoint du directeur Administrateur (Fotzeu) Administrateur adjoint Assistante de direction Attaché de direction CHEF DU PERSONNEL Caissier comptable Chef Chef d'entreprise Chef du personnel Chef entreprise(Mr Nzeutem Philipe) Comptable Coordonateur DG; Kotto Achille DIRECTEUR DIRECTEUR ADJOINT DIRECTEUR GENERAL Directeir general Directeur Directeur (Mr Nzimot) Directeur (Victor Tanleu) Directeur General Directeur adjoint Directeur adjoint (Mr Fongang) Directeur commercial Directeur de l'entreprise(Madicke Dickson) Directeur general Directeur general (David Donfack) Directeur general M Gabriel Tchuente Directeur general M Pape Directeur general(Hamadjo Dewa Dewa) Directeur proprietaire Directrice Directrice (Silvie Leufack) Directrice adjoint(Mme Djiki Emilliene Tel:99242483) Fondatrice GERANTE Gerant Gerant principal Gerante principale Gérant Gérant du cyber (Mr Gerard Ngom) Gérante Le directeur General PRESIDENT DIRECTEUR GENERAL PRINCIPAL PROPRIETAIRE PROPRIETAIRE Pharmacien (Mr Tache) President directeur general Principal dirigeant Propietaire de la pharmacie Proprietaire Proprietaire (Antoine) Proprietaire (Ashu) Proprietaire (Cathy) Proprietaire (Kwetche Jean Marie) Proprietaire (M Ngando) Proprietaire (Mr Dassi) Proprietaire (Mr Kenfack) Proprietaire (Zemba Roger) Proprietaire adjoint Proprietaire et employé Proprietaire(Danielle Rose) Proprietaire(Mne Adama Proprietaire(Mne Mbakop) Proprietaitre REPRESENTANT RESPONSIBLE ET GESTIONNAIRE Representant (Mr Batomen) Representant(Mr OGOUN) Responsable Responsable (Mne Dupond Agnes)tel:77007017 Responsable commercial Responsable des traveaux Responsable marketing et ventes Vendeur main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: Please complete the following information about the interviewee(s) 120 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 21 23 24 25 26 27 30 35 40 main respondent gender main respondent gender main respondent gender main respondent gender main respondent gender Please complete the following information about the interviewee(s) 120 1 male 2 female second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: Please complete the following information about the interviewee(s) 3 Directrice adjoint Responsable des achats Secretaire second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm Please complete the following information about the interviewee(s) 3 117 1 3 6 Sysmiss second respondent gender second respondent gender second respondent gender second respondent gender second respondent gender Please complete the following information about the interviewee(s) 3 117 1 male 2 female Sysmiss third respondent position in the firm: third respondent position in the firm: third respondent position in the firm: third respondent position in the firm: third respondent position in the firm: Please complete the following information about the interviewee(s) third respondent years working in the firm third respondent years working in the firm third respondent years working in the firm third respondent years working in the firm third respondent years working in the firm Please complete the following information about the interviewee(s) 120 Sysmiss third respondent's gender third respondent's gender third respondent's gender third respondent's gender third respondent's gender Please complete the following information about the interviewee(s) 120 1 male 2 female Sysmiss day day day day day Time face-to-face interview ends 120 month month month month month Time face-to-face interview ends 120 7 8 9 10 hour hour hour hour hour Time face-to-face interview ends 120 minutes minutes minutes minutes minutes Time face-to-face interview ends 120 perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: Truthful Somewhat truthful Not truthful 120 1 Truthful 2 Somewhat truthful 3 Not truthful The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers 120 1 Are taken directly from establishment records 2 Are estimates computed with some precision 3 Are arbitrary and unreliable numbers interviewer comments interviewer comments interviewer comments interviewer comments interviewer comments INTERVIEWER COMMENTS (Problems occurred/extraordinary circumstances which could influence results) 120 ,Nous avons donc perdu trop de temps que prévu A CAUSE DES TRAVAUX DE REFECTION EFFECTUES DANS L'ENCEINTE DE L'ETABLISSEMENT, IL YA EU PLUSIEURS INTERRUPTIONS PENDANT L'INTERVIEW APRES LE RENDEZ-VOUS AU TELEPHONE J'AI ETE ACCUEILLI COMME PREVU AVEC BEAUCOUP D'ATTENTION Absence de documents comptables, les reponses sont données d'une maniere arbitraire Acceuil favorable du responsable des ventes, nous avons enregistré plusieurs interruptions pour besoins de service. Acceuil tres chaleureux, informations fournies avec précision Apres la prise de plusieurs rendez-vous j'ai été merveilleusement accuelli par le directeur Après trois semaines de rendez-vous non effectifs, j'ai été enfin reçu dès la disponibilité du responsable,Ce dernier a été sympatique et cooperatif Après une prise de rendez-vous a plus d'un mois j'ai été reçu convivialement Au lieu du carrefour Mvog Mbi, l'etablissement est dans le marché et il passe le temps a fermer et reouvrir 1 a 2 ans plus tard,la prochaine fois risque d'etre definitif Beaucoup de question ne s'applique pas a cette fondation Bonne impression du repondant, accueil chaleureux et se dit prêt a recommencer,seuleument demande que les resultats de l'enquête lui parvienne dès la fin de l'enqête,Se plaint aussi du volume du questionnaire,Le repondant prend la peine de refl Ce questionnaire a été rempli en trois jours a cause de la non disponibilité des dirigeants de l’entreprise , ce apres trois rendez vous sans succes,Il debute vendredis le 17 et s'achéve le lundi 20,Le directeur commercial refuse de donner sn Cette repondante m'a soutenu dans cet interview car elle participait sans même me poser plusieurs questions en retour Dans l'ensemble rien a reprocher car il a été bien gentil et serviable En Definitive les problemes ne ne se sont pas produits sauf le cas de la fatigue du repondant en fin d'interview En l'absence du directeur, ces informations sont fournis par son substitut. Femme peu disponible, avec un frein sur les donnée ,La repondante est méfiante vis-à-vis des question relatives aux prix et aux salaires,en defintive l'interview s'est relativement bien passé Forte implication du répondant dans l'interview, nombreuse interuptions lors de l'entretien. Le repondant a une metrise du fonctionnement de son entreprise et n'a fait aucun recours à ses régistres ou autre pièces justificative. Gentille et ouverte; m'a donné toute les reponses qu'elle pensait comme elle me l'a dis m'être serviable Il ya pas de probleme majeur ,une seule chose l etablissement ne fonctionne plus comme avant les activites vont au ralenti J'ai rencontré le comptable qui maitrisait bien les informations. Pour celle qu'il ne maitrisait pas, il se referait à la sécrétaire de direction qui est plus ancienne que lui. J'ai rencontré une femme très gentille prete à me donner toutes les informations necessaires de leur entreprise. JE PEUX DIRE QU'A LA FIN DE CET ENTRETIEN J'AI PAS TROUVE DE REEL PROBLEME LORS DE L'INTERVIEW LE REPONDANT M'A DONNE LES REPONSES SANS AUCUNE FORME DE PROCES Juste les pertubation liées à la clientele, refu de repondre les questions relatives au couts de la question N2. L' interview s'est bien déroulé malgréun arrêt de quelque minutes L'ENTRETIEN S'EST BIEN PASSE MEME COMME LE REPONDANT SEMBLAIT SE MEFIER, CAR IL CROYAIT QUE JE SUIS UN AGENT D'IMPOT, ET PUIS IL JUGE QUE LA BANQUE MONDIALE NE LUI SERT A RIEN CAR APRES IL Y'AURA PLUTOT AUGMENTATION DES IMPOTS L'ENTREVUE S'EST DEROULEE AVEC LE DIRECTEUR QUI NOUS A DONNE TOUTES LES INFORMATIONS L'ETABLISEMENT CREATION ALTO SITUE IL Y'A TROIS ANS (2006) A ESSOS A CHANGE DE SITE ET DE DENOMMINATION POUR DES PROBLEMES DE LOCATION ET EST ACTUELLEMENT SITUE A BASTOS (PAVILLON VERT) ,LA PRINCIPALE PROPRIETAIRE EST TOUJOURS LA MEME (MADAME L'INTERVIEW S'EST BIEN DEROULEE ,QUELQUES RETICENCES AU NIVEAU DES ESTIMATIONS DES SALAIRES DU PERSONNEL L'enquête s'est deroulée dans de bonnes condition malgréles multiples interruptions car le repondant effectuaient un travail, Il imerait vraiment que la banque mondiale le contacte car il a besoin d un financemant cae faute de cela son etabli L'entreprise Net-call a été rachetée et a changé de nom, mais cependant elle conserve la meme activité et la meme localité. J'ai pu réalisé l'entretien avec les responsables de l'entreprise qui ont pu me donner nette informations L'entretien s'est bien deroulé L'entretien s'est déroulé dans des bonnes conditions, c'est le comptable qui était le mieux placé à me repondre vue son ancienneté puique le DG n'avait que 3 ans d'ancienneté. Les reponses concernant les chiffres était fait par calcul puisqu'il L'entretien s'est passé dqns un climat de travail et de satisfaction en ce sens que le repondant bien que vacant a son obligation de compositeur de couleur de pinture m'a reservé un acceuil tres courtois sauf que les reposes aux questions rela L'entretient s'est déroulé sans incident , le repondant a été tres ouvert L'etablissement fonctionne sans comptabilité proprement dite, aucun document a l'appui bref rien n'est vraimentprécis L'interview s'est deroulé avec le directeur general qui m'a donné toutes les informations,cependant les chiffres etaient les estimations L'interview etais de temps en temps pertubé par les clients et a chaque fois le repondant voulait ne plus repondre , il fallait a chaque fois que je negocie malgré cela nous sommes arrivés a la fin de notre interview, tout s'est bien passé, L'interview s'est bien déroulé mais avec plusieurs interruptions dues a la clientele qui faisait des navettes L'interview s'est bien déroulé L'interview s'est bien passé L'interview s'est bien passé mais j'ai dû trop insisté et le nom commercial a été enlevé donc il a fallu se renseigner L'interview s'est bien passé malgré la reticence au départ L'interview s'est deroulé dans de bonne conditions L'interview s'est déroulé dans de bonne conditions malgré quelques temps d'arrêt L'interview s'est déroulé dans de bonnes conditions L'interview s'est déroulé dans de bonnes conditions seuleument que par moment les clients nous interrompaient et le gérant etait obligé d'aller les servir L'interview s'est déroulé dans un climat de confiance et de fiabilité malgré les nombreuses interruptions dues a la presence des malades qui vennaient pour des consultations et achat des medicaments,mais ces personnes n'ont pas influences les r L'interview s'est passé dans de bonnes conditions sauf qu'il y a eu trop d'interruption parcequ'il failait qu'il reçoive ses clients LE PRINCIPAL REPONDANT Mr THIERNO LY A ETE TRES DISPONIBLE,MAIS M'A DEMANDE D'ATTENDRE SON PATRON PAR RAPPORT A SON CHIFFRE D'AFFAIRES, CE QUI A ETE FAIT LE PROPRIETAIRE DES ETABLISSEMENTS PAVILLON VERT , LE MAIRE DE BAHAM A DONNE SON ACCORD PAR TELEPHONE POUR QUE LE RESPONSIBLE DES BOULANGERIES M'ACCORDE L'INTERVIEW APRES CONSULTATION, NOUS AVONS ETE INTERROMNPUS PENDANT 20 MINUTES POUR DES RAI LE REPONDANT A ETE TRES COOPERATIF,CE QUI A PERMIS QUE L'INTERVIEW SE PASSE SANS PROBLEME LE REPONDANT A ETE TRES PRUDENT A LA DECLARATION DU CHIFFRE D'AFFAIRES DE L'ENTREPRISE LE REPONDANT AVAIT BEAUCOUP A AFIRE J'AI TROUVE QU'IL ETAIT ENTRAIN DE FAIRE LES COURSES ,MAIS MALGRE CELA,IL M'A ACCORDE 1HEURE 30MINUTES POUR L'ENTRETIEN La premiere partie de l'interview s'et bien déroulé a la pharmacie saint Martin durant 20minutes,La seconde partie quant a elle s'est déroulé dans son bureau au siege de la fecafoot a Tsinga etant donné que le docteur Mveng Françis est 4e vice La rencontre a été facil mais le proprietaire a été reticent,Quant aux reponses elles etaient presque forcée et il trouvait les questions indiscrêtes et suspectes La repondante s'est avéré accueillante même si elle se plaignait de la longueur du questionnaire et hesitait un peu quand il s'agissait des chiffres d'affaires ,cependant elle semblait fournir les réelles informations de son etablissement Le proprietire a été tres disponible malgré ses difficultés commerciales remarquables Le caissier(comptable) m'a reçu et a bien commencé l'entretien avant qu'on ne l'appele por une affaire urgente, il m'a donc demandé de passer le lendemain matin pour terminer l'entretien, ce que j'ai fait. Le directeur general de serdis repondait de maniere relax et parfois regardait dans le registre et calculait pour donner un chiffre exact a l'aide de la calculatrice Le gérant a décliné le besoin de donner son identité,il a donner le pseudonyme du proprietaire;Saint Joods,l'entretien s'est bien déroulé Le repondant a ete tres coopetrant et repondait sans retenu ,mais il a exprime son mecontentement au debut de l entretien ceci parceque le rapport est parvenu 3 ans pres la derniere rencontre Le repondant a été tres disponible Le repondant a été tres disponible , cependant hesitant sur le chiffre d'affaire Le repondant a été tres disponible ,ce pendant il me semble que la presence de son partenaire pour la securite a influencé le montant alloué a la securité qu'il a donné Le repondant a été tres esitant et a accepté de repondre au question sauf si son patron n'est pas mit au courant qu'il a donné des informations sur la societé car si c'est le cas il sera renvoyé puisque le proprietaire m'avais chassé le premier Le repondant a été tres prudent pour repondre et souhaiterais garder sa discretion pour ne pas perdre son emploi Le repondant est un monsieur tres acceillant et a tellement aimer l'entretien,Il souhaite que cela puisse avoir un impact positif sur l'economie camerounaise, par la suite je dirais que le informations relatives aux finances sont justes des est Le repondant etait gentil et disponible a repondre a mes questions et il n'y pas eu d'interruption Le repondant s'est montré cooperant et repondait à toute les questions normalement. Le repondant souhaite que ces informations soient traitées dans la plus grande discrétion. Nous avons commencé à 11 heures après le patron est arrivé et m'a chassé, néanmoins je l'ai appelé au telephone il m'a retrouvé et on a continué l'entret Le repondant était tres accueillant et surtout tres gentil,même si sur certaines questions il etait reticent ,Il essayait tout de même de dire la verité mais sur les questions concernant les chiffres il hesitait avant de repondre Lorsque je parlais d'argent ou alors du chiffre d'affaire , le répondant était un peu hesitant MONSIEUR NJOYA ZACHARIAOU Madame Reine couture a refusé de donner son vrai nom, elle reste Reine couture comme son atelier; l'interview s'est bien deroulé Malgré la présence des multiples clients,le Dg à pris tout son temps pour repondre aux questions Mne Ambela m'ayant reçu dans l'anonymat a permis le déroulement de l'interview dans de bonnes conditions Mne Dupond Agnes desire ardement un financement pour son cyber café Mon sentiment par rapport a cet interview est que le repondant a donné des reponses a peu pres conformes a la verité parcequ'il meditait beaucoup avant de donner une repose, de plus il cherchait a caher certaines informations sous pretexte que Mr Alfred Dzali a vraiment été tres fier de me recevoir tout s'est bien passé Ne tient pas une comptabilité fiable Nous avons eu l'entrevu avec le gerant de la boutique qui a repondu clairement toutes les questions, mais ce qui concerne les chiffres il faisait les calculs à l'aide d'une calculatrice. Nous pouvons dire au terme de cet interview que les informations reçus sont des estimations a peu pres conformes a la vérité dans ce sens qu'il reflechissaient avant de donner une reponse,de plus les reponses par rapport aux chiffres sont des Nous pouvons dire que les reponses aux questions sont des estimations a peu pres conformes a la verité dans ce sens qu'il reflechissait avant de donner une reponse aux questions,De plus il a ete disponible pour repondre aux questions sauf la co Pas de commentaire Refus de donner son nom TROP PRIS CAR IL Y'AVAIT LIVRAISON A MON ARRIVEE,MAIS NEANMOINS IL M'A ACCORDE TOUT SON TEMPS DES QU'IL AVAIT ETE LIBRE,SANS UN REGISTRE,IL SEMBLAIT BIEN CONNAITRE SON ENTREPRISE Tout s'est bien passé il me repondait parfois avec des petit moment d'arrêt dus a la presence des clients Trop d'appel ont interro,pu la conversation this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: SUPERVISORS PLEASE ANSWER This questionnaire was completed in: One visit in face-to-face interview with one person One visit in face-to-face interview with different managers/staff Several visits If answer is 1 then STOP HERE 120 1 One visit with one person 2 One visit with different managers/staff 3 Several visits if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 11 109 1 2 1.182 0.405 1 2 Sysmiss if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes 11 109 50 31.818 14.289 22 25 30 38 45 50 Sysmiss strict weights strict weights strict weights strict weights strict weights 120 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. weak weights weak weights weak weights weak weights weak weights 120 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Weak assumption: in addition to the establishments included in strict and median assumptions, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. median weights median weights median weights median weights median weights 120 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org panel int. panel int. panel int. panel int. panel int. 120 Sysmiss The variable identifies panel firms id panel int id panel int id panel int id panel int id panel int 120 For panel firms the variable contains the same id used in 2006