SRB_2013_ES_v01_M DDI_SRB_2013_ES_v01_M_WB Development Data Group 2014-04-10 Nesstar Publisher Version 01 (April 2014) Enterprise Survey 2013 ES 2013 SRB_2013_ES_v01_M World Bank European Bank for Reconstruction and Development Nesstar Publisher World Bank European Bank for Reconstruction and Development Enterprise Survey [en/oth] v01 Serbia National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. The manufacturing and services sectors are the primary business sectors of interest. This corresponds to firms classified with International Standard Industrial Classification of All Economic Activities (ISIC) codes 15-37, 45, 50-52, 55, 60-64, and 72 (ISIC Rev.3.1). Formal (registered) companies with five or more employees are targeted for interview. Services firms include construction, retail, wholesale, hotels, restaurants, transport, storage, communications, and IT. Firms with 100% government/state ownership are not eligible to participate in Enterprise Surveys. Sample survey data [ssd] IPSOS Face-to-face [f2f] The structure of the data base reflects the fact that three different versions of the questionnaire were used. The basic questionnaire, the Core Module, includes all common questions asked to all establishments from all sectors. The second expanded variation, the Manufacturing Questionnaire, is built upon the Core Module and adds some specific questions relevant to manufacturing sectors. The third expanded variation, the Retail Questionnaire, is also built upon the Core Module and adds to the core specific questions relevant to retail firms. Each variation of the questionnaire is identified by the index variable, a0. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Serbia-2013-full data.NSDstat 360 388 Nesstar 200801 WEB STD FIRMID 360 0 539993 540352 360 0 Questionnaire module CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Questionnaire used in the interview. It is defined according to the screener sector of activity of the establishment 360 0 1 Manufacturing 113 2 Retail 119 3 Core 128 Country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Country: self-explanatory 360 0 41 Bulgaria 0 44 Albania 0 46 Croatia 0 50 Belarus 0 51 Georgia 0 52 Tajikistan 0 53 Turkey 0 54 Ukraine 0 55 Uzbekistan 0 59 Poland 0 60 Romania 0 61 Serbia 360 62 Kazakhstan 0 63 Moldova 0 64 Bosnia-Herzegovina 0 65 Azerbaijan 0 66 Macedonia 0 67 Armenia 0 68 Kyrgyzstan 0 69 Mongolia 0 70 Estonia 0 71 Kosovo 0 72 Czech Republic 0 73 Hungary 0 74 Latvia 0 75 Lithuania 0 76 Slovakia 0 77 Slovenia 0 80 Montenegro 0 Interview language CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 0 1 Local language 360 2 Russian 0 Sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 0 1 Belgrade 116 2 Sumadija and Western Serbia 86 3 Southern and Eastern Serbia 65 4 Vojvodina 93 Screener region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Codification of a3x into regions of homogeneous regulation and or business environment conditions, for ex. into regional clusters 360 0 1 Belgrade 116 2 Sumadija and Western Serbia 86 3 Southern and Eastern Serbia 65 4 Vojvodina 93 Official capital city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the official capital city? 360 0 1 Yes 116 2 No 244 Main business city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the main business city? 360 0 1 Yes 116 2 No 244 Size of locality CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 0 2 City with population over 1 million 113 3 Over 250.000 to 1 million 44 4 50.000 to 250.000 126 5 Less than 50.000 77 Industry sampling sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 0 15 Food 20 16 Tobacco products 0 17 Textiles 8 18 Garments 13 19 Tanning & leather 2 20 Wood 1 21 Paper & paper products 1 22 Publishing_ printing and recorded media 8 23 Coke & refined petroleum 0 24 Chemicals 7 25 Plastics & rubber 3 26 Non metallic mineral products 11 27 Basic metals 2 28 Fabricated metal products 14 29 Machinery and equipment 7 30 Office machinery 4 31 Electronics 4 32 Communication equipment 1 33 Precision instruments 1 34 Motor vehicles 2 35 Other transport equipment 2 36 Furniture 7 37 Recycling 2 45 Construction 31 50 Services of motor vehicles 13 51 Wholesale 59 52 Retail 120 55 Hotel and restaurants 2 60 Transport 5 63 Supporting transport activities 4 64 Post and telecommunications 1 72 IT 5 Industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Classification of the establishment's activity as defined by the screener questionnaire 360 0 15 Food 23 16 Tobacco products 0 17 Textiles 2 18 Garments 14 19 Tanning & leather 1 20 Wood 1 21 Paper & paper products 6 22 Publishing_ printing and recorded media 8 23 Coke & refined petroleum 0 24 Chemicals 6 25 Plastics & rubber 5 26 Non metallic mineral products 10 27 Basic metals 0 28 Fabricated metal products 16 29 Machinery and equipment 4 30 Office machinery 1 31 Electronics 4 32 Communication equipment 1 33 Precision instruments 2 34 Motor vehicles 1 35 Other transport equipment 3 36 Furniture 6 37 Recycling 2 45 Construction 32 50 Services of motor vehicles 15 51 Wholesale 57 52 Retail 116 55 Hotel and restaurants 4 60 Transport 7 63 Supporting transport activities 4 64 Post and telecommunications 3 72 IT 6 Sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Self-explanatory 360 0 1 Yes_ screener and sample frame info match 303 2 No_ screener and sample frame do not match but establishment still does activities which match sample frame 57 3 No_ does not match 0 Sampling size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment taken from the sample frame 360 0 0 Micro<5 22 1 Small >=5 and <=19 182 2 Medium >=20 and <=99 109 3 Large >=100 47 Screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment as determined with the screener questionnaire 360 0 0 Micro<5 14 1 Small >=5 and <=19 181 2 Medium >=20 and <=99 116 3 Large >=100 49 Establishment part of a larger firm? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Identifies establishments that are part of a larger firm 360 0 1 Yes 12 2 No_ a firm on its own 348 Number of establishments that form the firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 12 348 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1 5 4 2 5 1 12 2 20 1 400 1 Sysmiss 348 Type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment Identifies type of establishment for those that are part of larger firms 12 348 -7 DOES NOT APPLY 0 1 HQ without production and/or sales in this location 2 2 HQ with production and/or sales in this location 1 3 Establishment physically separated from HQ and other establishments of the same firm 5 4 Establishment physically separated from HQ but with other establishments of the same firm 4 Sysmiss 348 Establishment's financial statements prepared separately from HQ statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 12 348 -7 DOES NOT APPLY 3 1 Yes 9 2 No 0 Sysmiss 348 Establishment's fin. statements prepared separately from other establishmen CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 12 348 -7 DOES NOT APPLY 3 1 Yes 9 2 No 0 Sysmiss 348 a10. Establishment's fin. statements prepared separately from other establishments If HQ CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 12 348 -7 DOES NOT APPLY 9 1 Yes 3 2 No 0 Sysmiss 348 Number of establishments included in the financial statements kept in HQ CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Number of establishments - counting the headquarters - included in the financial statements kept in HQ 12 348 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 9 1 2 5 1 Sysmiss 348 Inteviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code Information taken from the screener questionnaire 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1384 6 1456 1 1463 2 1752 2 1774 1 1891 4 2023 22 10060 36 10800 42 10986 2 11814 22 12748 39 13058 6 13121 6 13262 18 13572 10 14755 6 14804 9 15438 1 16226 6 16442 3 16449 4 16846 12 17134 1 17677 3 19042 1 19086 46 19241 1 24708 1 26045 2 26158 1 26261 5 26631 1 28039 1 28847 1 29476 1 29844 9 30586 4 30646 22 aSupervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code Information taken from the screener questionnaire 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1362 10 1456 64 1521 50 1774 26 1867 22 1932 7 9013 116 12875 30 14075 22 15438 13 Time face-to-face main interview starts: Day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1 10 2 7 3 10 4 13 5 19 6 20 7 11 8 12 9 3 10 10 11 18 12 13 13 22 14 17 15 11 16 4 17 10 18 13 19 10 20 8 21 17 22 14 23 6 24 5 25 11 26 13 27 13 28 12 29 12 30 9 31 7 Time face-to-face main interview starts: Month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1 8 2 79 3 85 4 50 5 62 6 49 7 24 8 3 Time face-to-face main interview starts: Year CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 2013 360 Time face-to-face main interview starts: Hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 7 6 8 38 9 55 10 60 11 62 12 36 13 26 14 23 15 28 16 14 17 3 18 5 19 2 20 2 Time face-to-face main interview starts: Minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 0 30 1 3 2 7 3 4 4 7 5 13 6 2 7 11 8 6 9 6 10 14 11 1 12 4 13 4 14 9 15 14 16 6 17 5 18 4 19 4 20 13 21 5 22 1 23 2 24 4 25 9 26 6 27 2 28 2 29 3 30 21 32 2 33 4 34 4 35 9 36 4 37 4 38 1 39 1 40 7 41 4 42 4 43 7 44 3 45 11 46 3 47 5 48 2 49 2 50 8 51 4 52 4 53 9 54 6 55 11 56 2 57 4 58 9 59 4 Firm's current legal status What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 360 0 -9 Don't know 0 -8 Refused 0 1 Shareholding company with shares traded in the stock market 34 2 Shareholding company with non-traded shares or shares traded privately 315 3 Sole proprietorship 0 4 Partnership 1 5 Limited partnership 0 6 Other_ SPONTANEOUS - please specify 10 Firm's current legal status (Other) What is this firm's current legal status? 202 A Single-Member Llc 1 D.O.O 2 Holding Company, Llc 1 Limited Liability Company 1 Llc 196 Llc Vatroinzenjering 1 % of this firm owned by the largest owner(s) What percent of this firm does the largest owner or owners own? 360 0 -9 Don't know 2 -8 Refused 0 9 1 20 1 21 1 22 1 24 1 25 2 26 1 30 1 33 1 35 1 39 1 40 3 41 1 44 2 47 2 49 1 50 42 51 6 52 2 53 1 55 1 57 1 58 1 60 3 62 1 63 1 67 2 70 4 71 1 72 1 73 1 75 1 80 1 81 1 89 2 90 7 93 1 94 1 97 1 98 1 99 3 100 250 % owned by private domestic individuals SHOW CARD 360 0 -9 Don't know 0 -8 Refused 0 0 28 7 1 10 1 19 1 20 1 43 1 50 1 55 1 60 1 70 1 71 1 73 1 85 1 94 1 96 1 99 1 100 317 % owned by private foreign individuals SHOW CARD 360 0 -9 Don't know 0 -8 Refused 0 0 328 4 1 15 1 40 1 50 1 55 1 70 1 81 1 100 25 % owned by Government/State SHOW CARD IF 100% TERMINATE 360 0 -9 Don't know 0 -8 Refused 0 0 350 1 2 2 1 10 1 12 1 15 1 35 1 45 1 58 1 93 1 % owned by Other SHOW CARD 360 0 -9 Don't know 0 -8 Refused 0 0 351 5 2 17 1 22 1 25 1 30 1 57 1 100 2 Amongst the owners of the firm Amongst the owners of the firm, are there any females? Self-Explanatory 360 0 -9 Don't know 4 -8 Refused 0 1 Yes 127 2 No 229 What percentage of the firm is owned by females? What percentage of the firm is owned by females? 127 233 -9 Don't know 8 -8 Refused 1 0 1 1 4 2 1 5 3 6 1 9 1 10 3 11 1 12 1 15 1 20 2 23 1 25 1 26 1 30 4 33 1 38 1 39 1 40 1 49 1 50 36 51 2 63 1 64 1 67 1 70 2 82 1 95 2 99 2 100 39 Sysmiss 233 How was the firm established (Other) How was this firm established? 5 0 By Buying Property Of Former Mixed Company 1 By Privatization Of Public Company 1 From Establishment Of A Craft Union All Who Are Employed Or Have Been Employed Have The Actions 1 Joint-Stock Company 1 The Company Was The First Joint-Stock Company, And Now The Llc 1 In what yr did this establishment begin operations? In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1894 1 1909 1 1912 1 1913 1 1924 1 1941 1 1946 1 1948 1 1951 1 1953 1 1954 2 1955 1 1958 4 1959 1 1960 1 1961 2 1962 2 1965 1 1968 1 1974 1 1977 2 1978 1 1980 1 1981 1 1984 1 1987 2 1988 2 1989 2 1990 27 1991 19 1992 35 1993 23 1994 8 1995 9 1996 19 1997 12 1998 14 1999 10 2000 13 2001 10 2002 16 2003 15 2004 9 2005 20 2006 13 2007 13 2008 9 2009 13 2010 10 2011 5 Full-time employees employed by the establishment at the start of operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers The number of permanent, full-time employees for the time that the enterprise began operations should be provided. All employees and managers (including respondent) should be included. 360 0 -9 Don't know 26 -8 Refusal 0 -7 Does not apply 0 1 37 2 52 3 58 4 25 5 27 6 13 7 12 8 4 9 2 10 12 11 1 12 9 13 1 14 2 15 10 16 3 18 2 20 10 22 2 25 6 27 1 28 2 29 2 30 9 32 1 35 1 40 1 50 5 80 4 90 1 99 1 100 2 110 1 120 2 125 2 130 1 132 1 200 1 220 1 231 1 300 1 400 1 450 1 900 1 1000 1 4500 1 Establishment formally registered when it began operations? Was this establishment formally registered when it began operations? 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 354 2 No 6 Year of formal registration of the establishment In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. Year of registration refers to the year in which the establishment completed the registration as explained in B.6a. 360 0 -9 Don't know 1 -8 Refusal 0 -7 Does not apply 0 1894 1 1909 1 1912 1 1913 1 1924 1 1941 1 1946 1 1948 1 1953 1 1954 2 1955 1 1958 4 1959 1 1960 1 1961 2 1962 2 1965 1 1968 1 1974 1 1977 2 1978 1 1980 1 1981 1 1984 1 1987 2 1988 2 1989 2 1990 26 1991 18 1992 36 1993 23 1994 8 1995 9 1996 19 1997 12 1998 13 1999 10 2000 11 2001 11 2002 16 2003 16 2004 9 2005 21 2006 14 2007 13 2008 9 2009 13 2010 10 2011 5 Top Manager's number of yrs of experience working in this sector How many years of experience working in this sector does the Top Manager have? Top Manager as defined in B.7a. B.7 refers to years of Top Manager's managerial experience in the type of sector in which the establishment presently operates. 360 0 -9 1 1 6 2 8 3 5 4 4 5 14 6 7 7 11 8 12 9 8 10 26 11 10 12 11 13 11 14 9 15 23 16 10 17 10 18 11 19 3 20 47 21 6 22 10 23 14 24 2 25 20 26 1 27 1 28 1 29 2 30 24 31 1 32 1 34 3 35 9 37 3 38 2 40 10 42 1 45 1 53 1 9998 Less than one year 0 Female Top Manager? Is the Top Manager female? 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 71 2 No 289 Have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 360 0 -9 Don't know 4 -8 Refused 0 -6 STILL IN PROCESS 17 1 Yes 125 2 No 214 Submit application to obtain an electrical connection over last 2 yrs? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year [insert last complete fiscal year]. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 41 2 No 319 Number of days it took to obtain electrical connection In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for electrical connection. Self-explanatory 41 319 -9 Don't know 4 -8 Refusal 1 -7 Does not apply 0 -6 5 -5 1 5 1 6 1 10 2 15 7 20 1 30 9 45 2 60 4 180 3 Sysmiss 319 Informal gift/ payment expected/requested to obtain electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 41 319 -9 Don't know 2 -8 Refused 1 1 Yes 4 2 No 34 Sysmiss 319 Power outages over last fiscal yr? Over fiscal year [insert last complete fiscal year], did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 A power outage occurs when there is equipment malfunction from the failure of adequate supply of power. Blackouts that cause some, but not all equipment to malfunction are also considered power outages. 360 0 -9 Don't know 6 -8 Refused 0 1 Yes 164 2 No 190 Number of power outages over last fiscal yr In a typical month, over fiscal year [insert last complete fiscal year], how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 164 196 -9 Don't know 6 -8 Refused 1 0 40 1 73 2 20 3 8 4 3 5 5 10 3 12 3 15 1 30 1 Sysmiss 196 Average duration of power outages How long did these power outages last on average? This refers to the duration of the power outages in a typical month. The respondent should calculate average duration of power outages in the typical month. 117 243 -9 Don't know 3 -8 Refused 0 1 57 2 23 3 15 4 4 5 5 6 1 7 2 8 1 9 1 10 1 12 1 30 1 60 1 120 1 Sysmiss 243 % of total annual sales lost due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 146 214 -9 Don't know 15 -8 Refused 0 0 83 1 27 2 4 3 3 4 1 5 6 9 1 10 4 35 1 39 1 Sysmiss 214 Annual losses due to power outages (LCU) PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 18 342 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1000 1 2000 1 10000 1 16000 1 20000 1 30000 1 42000 1 100000 2 150000 1 200000 1 220000 1 350000 2 400000 1 500000 1 1500000 1 20000000 1 Sysmiss 342 Own or share a generator over last fiscal yr? Over the course of fiscal year [insert last complete fiscal year], did this establishment own or share a generator? Establishment owns or shares a generator. Self-explanatory 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 66 2 No 294 In fiscal year [insert last complete fiscal year], what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? Percentage of electricity from own or shared generator. Self-explanatory 66 294 -9 Don't know 11 -8 Refused 0 0 24 1 17 2 5 3 1 5 4 10 3 25 1 Sysmiss 294 Submit application to obtain a water connection over last 2 yrs? Over the last two years, did this establishment submit an application to obtain a water connection? Application for water connection. Self-explanatory 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 25 2 No 335 Number of days it took to obtain water connection In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for water connection. Self-explanatory 25 335 -9 Don't know 2 -8 Refusal 0 -7 Does not apply 0 -6 5 -5 2 3 1 5 1 7 1 10 1 15 2 30 3 45 1 60 1 300 1 360 1 700 1 995 2 Sysmiss 335 Informal gift/ payment expected/requested to obtain water connection? In reference to that application for a water connection, was an informal gift or payment expected or requested? 25 335 -9 Don't know 0 -8 Refused 0 1 Yes 1 2 No 24 Sysmiss 335 Insufficient water supply for production over last fiscal yr? Over fiscal year [insert last complete fiscal year], did this establishment experience insufficient water supply for production? Insufficient water supply: whenever there is equipment failure or cessation of production operations due to the lack of or reduction in water supply. 113 247 -9 Don't know 0 -8 Refused 0 -7 The establishment does not use water for production 31 1 Yes 13 2 No 69 Sysmiss 247 Insufficient water supply over last fiscal yr In a typical month, over fiscal year [insert last complete fiscal year], how many incidents of insufficient water supply did this establishment experience? 13 347 -9 Don't know 1 -8 Refused 0 0 5 1 3 3 2 6 1 10 1 Sysmiss 347 Average duration of incidents of insufficient water supply How long did these incidents of insufficient water supply last on average? Duration of a water shortage can be estimated by considering the average duration of water insufficiencies that took place in a typical month. 7 353 -9 Don't know 0 -8 Refused 0 1 2 6 2 8 1 10 1 12 1 Sysmiss 353 Use e-mail to communicate with clients or suppliers? At the present time, does this establishment use e-mail to communicate with clients or suppliers? 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 343 2 No 17 Have its own website? At the present time, does this establishment have its own website? 360 0 -9 Don't know 1 -8 Refused 0 1 Yes 256 2 No 103 High-speed Internet connection on establishment's premises? Does this establishment have a high-speed Internet connection on its premises? High-speed, Internet connection is defined as Internet connection that is faster than using a telephone line with a modem. 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 336 2 No 24 Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of the establishment? 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 347 2 No 13 c28. Does this establishment currently use cell phones for the operations of this establishment? Electricity - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is Electricity an obstacle to the current operations of this establishment? 360 0 -9 Don't know 1 -8 Refused 0 -7 DOES NOT APPLY 0 0 No obstacle 234 1 Minor obstacle 62 2 Moderate obstacle 33 3 Major obstacle 20 4 Very severe obstacle 10 Change in total costs if electricity no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if electricity is no longer an obstacle? 125 235 -9 Don't know 5 -8 Refused 0 1 Increase 10 2 Remain the same 58 3 Decrease 52 Sysmiss 235 Expected % increase in total costs - electricity no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 10 350 -9 Don't know 0 -8 Refused 0 1 1 2 2 5 3 10 2 15 1 20 1 Sysmiss 350 Expected % decrease in total costs - electricity no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 52 308 -9 Don't know 10 -8 Refused 0 1 8 2 11 3 4 4 1 5 4 10 8 14 1 15 2 20 2 40 1 Sysmiss 308 Telecommunications - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is Telecommunications an obstacle to the current operations of this establishment? 360 0 -9 Don't know 0 -8 Refused 0 -7 DOES NOT APPLY 0 0 No obstacle 296 1 Minor obstacle 28 2 Moderate obstacle 17 3 Major obstacle 16 4 Very severe obstacle 3 Establishment's main product/service last fiscal yr In fiscal year [insert last complete fiscal year], what was this establishment's main product, that is, the product that represented the largest proportion of annual sales? INTERVIEWER: PLEASE SPECIFY THE ACTIVITY AND MAIN PRODUCT IN AS MUCH DETAIL AS POSSIBLE, FOR EX., MANUFACTURING OF LEATHER SHOES.) 360 2.8% fat, short life milk, 1l, plastic packaging, my cow 1 Activity: production of metal components, product: metal treads for sewers and platforms 1 Adhesive paper tapes 1 Adidas sports equipment 1 Assembling computers 1 Auxiliary machines for agricultural machinery / plows, sprayers ... / 1 Baked products 1 Baked products, bread 1 Behaton cubes or concrete slabs 1 Bread - the main food product that no household can live without 1 Bread and milk 1 Brio losion* after shave lotion 1 Building for investors, and own investments 1 Building of residential and nonresidential buildings 1 Building of residential buildings 2 Business clothes 1 Cables for electricity 1 Car service and sale of spare parts for cars, primarily japanese cars 1 Car wash services 1 Ceramic heaters for heat-storage furnace 1 Citruses 1 Clothes 1 Clothes for men 1 Computer equipment, printers, manufacture and assembly 1 Concrete for the initial phase of construction 1 Construction ... maintenance and repair of sidewalks, vertical traffic signs, maintaining atmospheric signalization and maintenance of residential and commercial objects 1 Construction and paving of roads 1 Construction and sale of newly built flats 1 Construction business, building residential buildings in small percentage and reconstruction of the existing objects, such as museums, health care centers, etc, this has the highest share in annual turnover 1 Construction of hydro facilities, sewage system which is used for waste waters, pipes are made of pvc material and cover plates from reinforced concrete 1 Construction of road infrastructure and maintenance of highways, regional roads, the length of circa 700 km of roads and 100 km of highways maintenance 1 Construction services, project development and building of facilities 1 Construction works, building of objects 1 Construction works, construction of residential - commercial properties 1 Construction works, renovation, adaptation and reconstruction. 1 Cosmetics 1 1 Cutting sheet metal and connecting structures 1 Deep frozen raspberries 1 Deeply frozen raspberries 1 Distribution and sale of computer peripherals and specially network equipment 1 Distribution of consumer goods 1 1 Dried pitted prunes intended for human consumption 1 Electric boilers for central heating 1 Electrical installation 1 Electrical installation of high and low voltage electricity in building objects, flats, office buildings, halls 1 Electrical installations in residential buildings 1 Engine overhaul services for machines, tractors 1 1 Equipment for babies, baby strollers chico 1 Exploration drilling of minerals and geological research planning 1 Export of waste paper and services... 1 Export of wood 1 Finishing works in construction 1 Food 1 Food colors, the colors that are used in production of cookies, juice, wine, liquor 1 Food industry, bakeries; the main product is tortilla as a finished product of 400g 1 Fossil watches - cool classics 1 Fresh meat 1 Fresh meat in non-specialized shop 1 Fresh meat, slaughter of cattle and sale of fresh meat 1 Fuel additive 1 Fuel dispensing service, car wash, catering trade /restaurant and motel/ the main service is fuel dispensing 1 Gift program, small items that are purchased as gifts 1 Granite stairs and flooring for residential and commercial buildings 1 High rise construction works, construction of office and residential buildings 1 Implementation and sale of software 1 Imports and sale of jim beam 1 Installation and maintenance of elevators, and most of all servicing in residential buildings 1 Installation and repair of elevators 1 Installation of electrical installations in residential buildings 1 Installation of electrical telephone installations in residential buildings 1 Integration and development of audio and video system 1 It development and service design, development of online shops 1 Italian restaurant, the main product: pizza capricciosa 1 Kitchens 1 Maintenance and modernization of public roads of first and second order (particularly in winter period) 1 Maintenance of fire extinguishers, service 1 Maintenance of panteon applications (used to conduct business and run companies) 1 Making screw formwork for buildings 1 Making tombs and gravestones 1 Manufacture and installation of concrete poles and transformers 1 Manufacture of electrical components and industrial lamps, main product are waterproof industrial fluorescent lamps 1 Manufacture of fabricated metal - and parts of wrought iron fences 1 Manufacture of stainless metal products (fillers for liquid yeast, feta cheese, wine) in food industry and their connection 1 Manufacturing grilled meat - lamb. pork. turkey, chicken 1 Manufacturing spring units for furniture in standard dimensions 1 Meat products and cold cuts with equal share in sale 1 Medicaments 1 Metal ware, plates, angles, carriers ... 1 Metal-graphite electric brushes 1 Mobile phones 1 Mustard 1 Neon light advertisements for retail shops of trade chains, neon lights showing the name of establishment and logo of establishment 1 Newspapers - magazine 1 Oak parquet s and oak parquet r 1 Official work uniform 1 One day broilers 1 Other related activities in transport, customs mediation services 1 Packing charcoal in 2.5 kg. bags 1 Paints and varnishes 1 Pet food 1 Plaster board 1 Platform for working at heights 1 Printed materials, sheet fed material, paper cardboard. main products are books, flyers, writing pads 1 Printing of magazines, for example magazines for entertainment, professional magazines for all profiles of population. magazines with high quality of coating paper 1 Printing of textbooks for high schools 1 Printing products for pharmaceutical industry, instructions for use of medications, ampoule labels, prospect material... 1 Processing industry, production of boilers of 10-58 mega watts is the product which brings the biggest profit to the enterprise 1 Production and copying of various materials, laser digital printing on a4 paper in full color 1 Production and sale of bakery products 1 Production and sale of cement 1 Production and sale of clothes for men and women 1 Production and sale of sports equipment 1 Production of abrasive materials (manufacturing mill stones, stones for sharpening and polishing stones and natural or artificial abrasive material) 1 Production of adhesive tapes, the main product: printed adhesive tapes 1 Production of aluminum castings 1 Production of clothes 1 Production of clothes from textile 1 Production of concrete tubes for infrastructure, curbs for road networks 1 Production of contactor for traction engines 1 Production of elements from walnut wood, panels, parquet and furniture elements 1 Production of flour type 500 intended for human consumption, flour type 500 is the best selling product 1 Production of furniture for children's rooms 1 Production of garbage containers. the most common product is a rolling container volume of 5 cubic meters. 1 Production of ground red pepper that is used in the household 1 Production of industrial parts, most of all metal products which are pressed or deeply drawn 1 Production of iron chains, that is, welded wire, knotty chains made from galvanized wire, welded chains and non-welded chains called grain, short and long, chains for dogs that are not welded, decorative chains in smaller dimensions, welded cha 1 Production of labels for clothing, lanyard, badges 1 Production of laboratory chemicals 1 Production of men's shirts and women's blouses 1 Production of metal plant from steel structure for various types of production, business object made from steel structure 1 Production of milk and dairy products 1 Production of milk and milk products 1 Production of paper towels for personal use 1 Production of parts for aircrafts and production of wings for small and medium scale wind turbines. the main product is the production of aircrafts 1 Production of plastic lab supplies. urine containers, plastic. 1 1 Production of self-adhesive roll labels, such as self-adhesive white foil, transparent foil, monophyletic materials. these self-adhesive labels are used for identification of products, and prize self-adhesive labels used for upgrading the sale 1 Production of stainless steel pins for various switches used for machines in mechanical industry, tunnels. 1 Production of styrofoam adhesive, potassium soap, grouts and color mixing 1 Production of sugar, the main product is white sugar 1 Production of thermo-isolated doors, and refrigerated chambers. the main product is thermo refrigerated showcase for the industry, in particular showcase for milk and dairy products volume of 700 liters 1 Production of toilet paper 1/1 roll 1 Production of underwear 1 Production of upholstered furniture (beds, corner seating, chairs). the main product is the corner seating (sofa, corner, two-seater) with armrests made of fabric 1 Production of ups system, devices for stable power supply. this device is used in situation of power cuts when some apparatus can be connected to it and then it can provide power for another half an hour 1 Production of women's and men's leather products 1 Production of women's stockings unihop, intended for market, for female population 1 Production of wooden beds 1 Production set for chemotherapy and dialysis 1 Project management in construction 1 Published religious books 1 Rakia bb juniper 1 Raw coffee 1 Ready-made erp system 1 Recycling of collected and industrial waste, recyclable black metal and to a lesser non-ferrous metals 1 Refrigeration equipment for industrial refrigeration 1 Regional newspaper and production of radio programs 1 Rental of cranes as the main activity (the product), and besides that, road transport, car jacks, combined transport, installation of bridges, escort, permits and escort studies ... 1 Renting rooms and accommodation 1 Repair of electrical motors from industry and car industry, partly from copper and partly from metal 1 Repair of wagons 1 Restaurant service, services of overnight stay at the hotel 1 Restaurant services 1 1 Retail of coffee for coffee makers, specialized 1 Retail sale accessories and women's, men's and children's clothes in specialized stores 1 Retail sale for final construction 1 Retail sale in specialized store, product that we sell the most is paint for walls and residential interior design, color for outside and internal use of the houses and residential buildings. it's not the paint of one producer, but paint in gen 1 Retail sale jewelry made of gold in specialized stores 1 Retail sale of accessories for stringed instruments in specialized store 1 Retail sale of aluminum profiles, plastic fittings for pvc and aluminum windows in specialized store 1 Retail sale of aronia juice in specialized stores 1 Retail sale of bread and pastry in specialized store 1 Retail sale of bread, milk, carbonated water, carbonated juices in non-specialized store 1 Retail sale of building material, the main product is cement. 1 Retail sale of car parts 1 Retail sale of classic washing machines for the households. 1 Retail sale of clothes 1 Retail sale of clothes, clothing items, in specialized store 1 Retail sale of construction materials in specialized store 1 Retail sale of construction materials, ceramics, toilets, doors and windows. the largest share of sales is construction material 1 Retail sale of consumer goods in non-specialized store 1 Retail sale of consumer goods, sale of coffee, bread, newspapers, textile, footwear, technical products in non-specialized store 1 Retail sale of consumer goods. the main product is 500 gr. white bread made from t500 flour. 1 Retail sale of cosmetics, the best sellers are perfumes 1 Retail sale of drinks 1 Retail sale of drinks, beer, water, juices 1 Retail sale of finishing plaster for facades in specialized stores 1 Retail sale of food 3 Retail sale of food and household chemistry 1 Retail sale of food and non-food products 1 1 Retail sale of food, bread, milk, confectioneries, cold cuts, oil, sugar, household cleaning goods 1 Retail sale of food, household cleaning products, products for personal hygiene in non-specialized store 1 Retail sale of food. the main product is fresh milk "dukat" with 1.5% milk fat, packed in 1 liter plastic bottle 1 Retail sale of fruits and vegetables, apples, oranges, tangerines, bananas, vegetables, onions, beans, non-specialized 1 Retail sale of funeral equipment in specialized store 1 Retail sale of furniture 1 Retail sale of hardware goods in specialized store 1 Retail sale of healthy food in non-specialized store 1 Retail sale of household equipment and catering 1 Retail sale of installation materials - water pipes, faucets, sewer piper. 1 Retail sale of jewelry, dietary supplements based on zeolite and natural cosmetics 1 Retail sale of large household appliances, small household appliances and audio and visual technical appliances in specialized store 1 Retail sale of lighting articles 1 Retail sale of lighting bodies - chandeliers 1 Retail sale of machines for cleaning floors, cars, public spaces in specialized store 1 Retail sale of medicines 1 Retail sale of milk and dairy products 1 Retail sale of mostly food 1 Retail sale of newspapers, drinks and tobacco products in non-specialized store 1 Retail sale of office supplies in specialized shops 1 Retail sale of oil and oil derivatives, motor fuel 1 Retail sale of oil derivatives 1 Retail sale of raw materials for furniture upholstery 1 Retail sale of school supplies and school materials in specialized store 1 Retail sale of secondary raw material 1 Retail sale of soft drinks, water and juices in specialized store 1 1 Retail sale of sports footwear, sneakers in specialized store 1 Retail sale of staple food 1 Retail sale of sugar 1 Retail sale of textile fabrics, clothes and footwear 1 Retail sale of tobacco products 1 Retail sale of underwear, calzedonia is a primary brand 1 Retail sale of white goods, tv sets, washing machines, refrigerators, electric stoves in specialized store 1 Retail sale of whole chicken prepared for grilling in specialized store 1 1 1 Retail sale, veterinary pharmacy the best selling product is super for pigs in 10 kg bags 1 Retail sales of consumer goods, meat and meat products, household chemicals, household appliances, small home appliances 1 Retail sales of optical aids in specialized stores 1 Road transport of freight. international transport of freight. 1 Road transport of onstruction material 1 Rubber brake hoses for the automotive industry for passenger cars 1 Sale and servicing of motors and generators, wholesale of spare parts and filters 1 Sale of asics and nike footwear, we are the agent for asics 1 Sale of books koliba secanja 1 Sale of bread 1 Sale of building material 1 Sale of car parts 1 Sale of cigarettes 1 Sale of electro components 1 Sale of flour and flour products, bread .... 1 Sale of food and non-food products 1 Sale of fruits and vegetables 1 Sale of furniture 1 Sale of heat pumps for industry 1 Sale of oil and oil derivatives 2 1 Sales and installation of auto glasses 1 Sales of chemical products and artificial fertilizers in agriculture - agricultural pharmacy 1 Sales of heating boilers 1 Sales of home appliances and white goods and agricultural tools and machines and most of the agricultural machinery 1 Sales of office equipment with supplies and office supplies 1 Sanitary ware 1 Scheduled passenger transport 1 Security program - safety equipment, i.e. equipment for protection of workers 1 Serbian smoked sausage 1 Service gas burners, brand weishanp 1 Service of cars of all makes-installment of zeder and auto gas 1 Service through contracts, service and retail sales of electronic devices and most laptop 1 Services in telecommunications 1 Servicing and trading of fire fighting equipment. 1 Servicing mobile phones 1 Servicing of passenger motor vehicles and technical inspection of passenger vehicles 1 Sewing wedding dresses 1 Shipping services, organization and transportation of goods 1 Soft drinks and alcoholic drinks 1 Specialized retail sale of floor coverings, most of all synthetic carpets 1 Specialized retail shop selling sportswear. the main product is leather adidas sneakers with laces 1 Staple food 1 Sunglasses 1 Synthetic filler for down blankets and pillows 1 T-shirts and underwear for men 1 Technical inspection of cars, and sale of auto equipment to a lesser extent 1 Textile products, men's and women's t-shirts 1 The company produces uniforms, bedding, diapers, and working uniforms, as well as special equipment (protection equipment). we also provide the service of connections on fabrics. our main product are surgical uniforms consisting of trousers and 1 The enterprise is engaged in production of machines for glass processing, the main product is automatic lines for processing of insulating glass (machines for processing of thermo glass). 1 The enterprise operates processing of plastic matter. the main product is frame for vehicle registration plates 1 The main activity is of the enterprise is retail sale of building materials, windows, doors, chemical products ... 1 The main activity is retail sale of computers (desktop and laptop), as well as computer equipment (monitors, printers, scanners). the main product is desktop computer 1 The main activity is retail sale of food, drinks and tobacco, and the main product according to its share in sale is white bread 500g 1 1 The main activity is the retail sale of textiles. the main products are women's jeans 1 The main activity of the enterprise is manufacture of brick. the main product is giter clay block (hollow bricks). 1 The main activity of the enterprise is production of clothes, and the main product is underwear, women's underwear 1 The main activity of the enterprise is production of starch and starch products. the main product is maize starch 1 The main activity of the enterprise is retail sale of food, drinks, tobacco. cigarettes (factory packed) are the main product of the enterprise 1 The main activity of the enterprise is the production of metal structures and parts of structures. the main product are metal structures. these structures are mainly used in construction, that is, in construction of prefabricated buildings. the 1 The main activity of the enterprise is wholesale of electrical appliances for the household, household lighting, and the main product is ceiling light 1 1 Tires for trucks, or truck tires 1 Tourist services - tour operator 1 Tourist services - tours and education, tourist arrangements, language courses for children and adults 1 Traditional black coffee production 1 Transport by road of scrap iron and transport by road of bulk crushed stone 1 Transport of goods in road transport 1 Transport of goods overseas, technical goods - shelves, parts for fiat used for advertising, sales of technical goods 1 Transport services in the country 1 Transportation of goods by road 1 Trousers 1 Turkish delight 1 Tv sale, body massager 1 Universal adhesive syntelan 1 Universal glue 1 Upholstered furniture (seating and beds for households and businesses) 1 Utensils for household purposes 1 Water supply, construction of wells 1 Wave cardboard 1 1 Wholesale and retail sale of glass products 1 Wholesale flooring. the main product is tightly knit carpet from wool which has dimensions 160x230, rectangular shape. 1 Wholesale grinding wheel 1 Wholesale of aluminum profiles, now the main business is the construction of telecommunication networks - services 1 Wholesale of armature, processed iron 1 Wholesale of chemical products or medical supplies. sale of medical alcohol. 1 Wholesale of consumer goods and household chemistry 1 Wholesale of daily newspapers, evening newspapers 1 Wholesale of dried vegetables. spicy red pepper that is used in the food industry 1 Wholesale of drinks 1 Wholesale of electrical appliances. the main product is electric whisk for nescafe. 1 Wholesale of electro equipment, abb low voltage equipment 1 1 Wholesale of food, chemical product, plastic products and kitchenware, everything that is needed in the household 1 Wholesale of food, confectionaries, pasta 1 Wholesale of frames for eyeglasses 1 Wholesale of frozen plums 1 Wholesale of hand tools-pliers, keys, screwdrivers and electric tools-drills, milling machines 1 Wholesale of hardware, the main product is the cutting disc for metal cutting 1 Wholesale of heating equipment 1 Wholesale of household chemistry, most of all laundry detergent 1 Wholesale of liquid and gaseous fuels, the main product is unleaded fuel. 1 Wholesale of office chairs 1 Wholesale of paints and varnishes, and the main product is oil paint (universal ground color for wood and metal). 1 Wholesale of paper products, toilet paper 1 Wholesale of pneumatics 1 Wholesale of predominantly drinks. 1 Wholesale of products for professional hygiene 1 Wholesale of pvc and aluminum windows and doors 1 Wholesale of sodium chloride (saline) for infusion of 500 ml. 1 Wholesale of textile 1 Wholesale of textile fabrics (sale of thread) 1 Wholesale of textile fabrics, sale of jeans 1 Wholesale of wood, construction materials and sanitary equipment 1 Wholesale tires for trucks 1 Wholesale wire products, the main product is plastic coated wire 4 mm thick bulk 1 Wholesale wireless phones 1 Wholesale-polymers 1 Women's coats made of woolen fabric 1 Working uniform 1 Wrought iron railings for balconies 1 silicone hose for euro 3 and euro 4 engine 1 The 4-digit ISIC code that best applies to the main product/service ]]> 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1511 6 1513 3 1520 2 1531 1 1532 1 1541 3 1542 1 1549 5 1551 1 1729 2 1810 14 1920 1 2010 1 2102 1 2109 5 2211 3 2212 2 2221 3 2411 1 2422 1 2424 1 2429 3 2511 1 2520 4 2691 2 2693 1 2694 1 2695 3 2696 2 2699 1 2811 7 2812 1 2813 1 2899 7 2915 1 2919 1 2929 2 3000 1 3110 1 3140 1 3150 2 3230 1 3311 1 3313 1 3430 1 3520 1 3530 1 3599 1 3610 5 3693 1 3710 1 3720 1 4510 1 4520 18 4530 10 4540 2 4550 1 5020 6 5030 5 5050 4 5121 1 5122 8 5131 3 5139 11 5141 1 5142 2 5143 3 5149 1 5151 2 5152 1 5159 5 5190 19 5211 29 5219 1 5220 18 5231 7 5232 16 5233 16 5234 3 5239 22 5240 1 5259 2 5260 1 5510 2 5520 2 6021 1 6023 6 6304 2 6309 2 6420 3 7210 1 7221 4 7229 1 Share of main product/service in total sales What percentage of total sales does the main product represent? The main product is defined in terms of sales in monetary value not volume. 360 0 -9 Don't know 5 -8 Refused 2 1 1 2 1 3 2 5 4 7 1 10 10 11 1 15 2 20 13 23 1 25 8 27 1 30 25 35 7 40 15 45 5 48 1 50 17 52 1 55 4 60 31 63 1 65 5 70 44 75 4 80 24 85 2 87 1 88 1 90 29 95 5 97 1 98 2 99 2 100 81 Total annual sales last fiscal yr (LCU) In fiscal year [insert last complete fiscal year], what were this establishment's total annual sales? 360 0 -9 Don't know 27 -8 Refusal 0 -7 Does not apply 0 83488 1 1000000 1 1700000 1 2500000 2 2506000 1 4000000 1 4534000 1 4700000 1 5000000 1 5293000 1 6000000 1 6100000 1 6500000 2 6853000 1 7000000 4 7500000 1 8307111 1 8565000 1 9000000 2 10000000 4 10846000 1 11000000 2 11300000 1 11536528 1 12802000 1 14000000 1 14305000 1 14800000 1 15000000 1 16500000 1 17000000 2 17140000 1 17820000 1 17920000 1 18000000 6 18160000 1 19000000 1 19106000 1 19960000 1 20000000 9 20789000 1 21000000 1 22000000 2 23000000 1 23260000 1 24000000 1 24297495 1 24472000 1 24794000 1 25000000 8 25446000 1 26000000 2 27500000 1 29000000 1 30000000 7 31432000 1 31534000 1 31827000 1 32889000 1 35000000 3 36000000 2 37000000 1 38000000 1 38400000 1 39000000 1 39786000 1 40000000 6 40500000 1 40600000 1 41547000 1 42000000 3 43000000 1 44000000 1 45000000 1 46000000 1 47252000 1 48000000 1 48100000 1 48800000 1 48918000 1 50000000 9 52000000 1 53000000 1 54000000 1 54500000 1 55000000 3 56000000 2 56890000 1 57000000 2 58383000 1 58489000 1 59000000 1 59880000 1 60000000 1 60200000 1 61700000 1 62000000 1 63000000 1 64000000 1 65000000 2 68268000 1 70000000 7 70400000 1 72740000 1 74000000 1 74938000 1 76000000 1 77935000 1 78000000 1 80000000 2 80500000 1 83000000 1 83506000 1 84262000 1 85533000 1 85690000 1 86837000 1 87000000 1 87334000 1 89254000 1 90000000 1 91000000 1 95166000 1 95260000 1 100000000 6 105882000 1 106188000 1 107000000 1 110000000 3 112000000 1 113000000 1 118000000 1 119000000 1 120000000 3 120200000 1 121771000 1 124000000 1 125000000 1 127000000 1 130000000 1 140000000 1 145000000 1 148000000 1 150000000 2 151860185 1 153472000 1 155000000 1 158656000 1 160000000 2 164472000 1 164793000 1 172450000 1 177514000 1 180000000 1 193200000 1 200000000 4 206356000 1 210000000 1 220000000 1 222000000 1 224751330 1 230000000 1 239000000 1 239358000 1 240000000 1 250035000 1 254040000 1 255788000 1 256346000 1 262803000 1 277700000 1 285000000 1 289650000 1 300000000 1 302516000 1 318300000 1 334119000 1 346000000 1 350000000 3 358000000 1 360000000 3 371000000 1 389410904 1 400000000 2 409276845 1 416000000 1 421000000 1 425000000 1 447000000 1 448202000 1 450000000 1 470000000 1 490000000 1 491000000 1 504000000 1 506500000 1 550000000 1 596658000 1 596813000 1 650000000 3 654187000 1 700000000 1 710000000 1 750000000 2 813943000 1 838000000 1 850000000 1 868803000 1 880000000 1 892000000 1 900000000 1 1000000000 2 1048000000 1 1117793000 1 1200000000 1 1235647000 1 1253477000 1 1317000000 1 1384523000 1 1596310000 1 1639480153 1 1791650000 1 1848108000 1 1900000000 1 1916000000 1 1933000000 1 1942414000 1 2000000000 2 2200000000 1 2900000000 1 3719500000 1 4500000000 1 7000000000 1 8900000000 1 13000000000 2 20700000000 1 21349224000 1 25000000000 1 70000000000 1 Total annual sales 3 yrs ago (LCU) In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 360 0 -9 Don't know 56 -8 Refusal 1 -7 Does not apply 15 9 1 23258 1 76343 1 248000 1 600000 1 2000000 2 3821000 1 4000000 1 5000000 3 5092000 1 5222000 1 5500000 1 5579000 1 5729000 1 5800000 1 6000000 6 6500000 2 7000000 1 8000000 1 8350000 1 9500000 1 10000000 4 10681683 1 11000000 1 12000000 5 13947000 1 14000000 1 14214451 1 14500000 1 15000000 5 15250000 1 17000000 1 17183000 1 17700000 1 17900000 1 18245000 1 18900000 1 19000000 1 19568000 1 20000000 11 20255000 1 21961000 1 22000000 1 23000000 2 24000000 2 24551000 1 25000000 5 25604000 1 25732000 1 28000000 2 28147000 1 29000000 1 30000000 9 31000000 1 32000000 1 35000000 3 36000000 1 38622000 1 38668000 1 38749000 1 39349000 1 40000000 5 40837000 1 43000000 1 43914000 1 44821257 1 45000000 3 46000000 2 46646000 1 47000000 1 50000000 10 53500000 1 55000000 1 56000000 2 57908000 1 57962000 1 59705000 1 60000000 6 60900000 1 61400000 1 62300000 1 63000000 2 63250000 1 65000000 4 66000000 3 70000000 5 75000000 1 78000000 1 79000000 1 80000000 4 81000000 1 81835000 1 82789000 1 85000000 1 85546000 1 90000000 1 94923000 1 95873214 1 100000000 7 103000000 1 105000000 1 107000000 1 110000000 2 110744000 1 112374000 1 113680000 1 123000000 1 125000000 1 130000000 3 130200000 1 132282000 1 149314000 1 150000000 4 151500000 1 154987000 1 165000000 1 170000000 1 180000000 2 190000000 1 199558530 1 200000000 2 220000000 2 221430000 1 225150000 1 230000000 1 234000000 1 239700000 1 240000000 2 240091736 1 250000000 3 264500000 1 269266000 1 275000000 1 290000000 1 299000000 1 300000000 1 320000000 1 327000000 1 370000000 1 380000000 2 386000000 1 390000000 1 400000000 1 423478000 1 431614000 1 450000000 4 493000000 1 500000000 2 507692000 1 528000000 1 591000000 1 600000000 1 700000000 3 750000000 1 753136000 1 800000000 1 900000000 1 926507000 1 960000000 1 965975000 1 1052000000 1 1209951000 1 1300000000 1 1370000000 1 1520000000 1 1520980000 1 1590783000 1 1745000000 1 1800000000 1 2500000000 2 2758000000 1 2883225000 1 3200000000 1 3700397000 1 10427000000 1 10659609000 1 11000000000 1 12500000000 1 13400000000 1 70000000000 1 National sales as a % of total annual sales IF 100, GO TO QUESTION D.10a 360 0 -9 Don't know 0 -8 Refused 0 0 3 5 1 10 4 15 2 20 3 25 2 30 6 40 3 50 5 55 1 60 4 62 1 65 2 70 13 75 6 80 16 84 1 85 4 88 1 90 15 92 1 93 1 94 1 95 15 97 1 98 4 99 8 100 236 Indirect exports as a % of total annual sales IF 100, GO TO QUESTION D.8 360 0 -9 Don't know 0 -8 Refused 0 0 331 1 4 2 1 5 4 10 9 15 1 20 3 23 1 25 1 30 1 40 1 50 1 70 1 85 1 Direct exports as a % of total annual sales IF 0, GO TO QUESTION D.8 360 0 -9 Don't know 0 -8 Refused 0 0 245 1 10 2 2 5 18 7 2 8 1 10 15 12 1 15 3 16 1 20 14 25 6 30 11 35 1 38 1 40 4 45 1 50 5 60 2 70 5 75 2 80 1 85 1 90 4 95 1 100 3 Average number of days to clear customs in last fiscal yr (direct export) In fiscal year [insert last complete fiscal year],when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? 63 297 -9 Don't know 1 -8 Refusal 0 -7 Does not apply 3 1 39 2 7 3 3 5 3 7 1 15 2 20 1 30 2 45 1 Sysmiss 297 % of value of products exported directly lost in transit - theft In fiscal year [insert last complete fiscal year], what percentage of the value of the products exported directly was lost while in transit because of theft? 63 297 -9 Don't know 0 -8 Refused 0 -7 DOES NOT APPLY 0 0 61 1 1 10 1 Sysmiss 297 % of value of products exported directly lost in transit - breakage/spoilage In fiscal year [insert last complete fiscal year], what percentage of the value of the products exported directly was lost while in transit because of breakage or spoilage? 63 297 -9 Don't know 1 -8 Refused 0 -7 DOES NOT APPLY 1 0 52 1 3 2 3 5 3 Sysmiss 297 d7. % of value of products exported directly lost in transit - breakage/spoilage Year of exporting directly or indirectly for the first time In which year did this establishment first export directly or indirectly? First exported directly or indirectly. The purpose of this question is self-explanatory. 124 236 -9 Don't know 2 -8 Refusal 0 -7 Does not apply 0 1963 1 1975 1 1980 1 1991 2 1992 3 1993 3 1994 1 1995 5 1996 3 1997 3 1998 2 1999 5 2000 10 2001 3 2002 5 2003 8 2004 4 2005 13 2006 8 2007 11 2008 7 2009 2 2010 17 2011 2 2012 2 Sysmiss 236 % of value of products for domestic markets lost in transit - theft In fiscal year [insert last complete fiscal year], what percentage of the value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 360 0 -9 Don't know 7 -8 Refused 0 -7 NO INTERNAL SHIPMENTS MADE (DOES NOT APPLY) 3 0 313 1 17 2 8 3 4 4 1 5 3 10 3 100 1 % of value of products for domestic markets lost in transit - breakage/spoi In fiscal year [insert last complete fiscal year], what percentage of value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 357 3 -9 Don't know 6 -8 Refused 0 -7 NO INTERNAL SHIPMENTS MADE (DOES NOT APPLY) 2 0 273 1 38 2 19 3 6 4 2 5 8 8 1 10 2 Sysmiss 3 d11. % of value of products for domestic markets lost in transit - breakage/spoilage % of national sales to government/government agencies In fiscal year [insert last complete fiscal year], what percentage of your national sales were to government or government agencies, excluding state-owned enterprises? 113 247 -9 Don't know 2 -8 Refused 0 -7 DOES NOT APPLY (FOR COMPANIES THAT DO NOT DO NOT HAVE DOMESTIC SALES) 1 0 104 2 1 3 1 5 1 10 1 15 1 90 1 Sysmiss 247 Domestic material inputs or supplies as a % of all material inputs or supp SHOW CARD 113 247 -9 Don't know 2 -8 Refused 0 0 10 1 1 2 2 5 3 10 4 20 7 30 6 35 1 40 2 45 1 50 10 60 3 70 5 75 2 80 7 85 1 90 6 95 8 97 1 99 1 100 30 Sysmiss 247 d12a. Domestic material inputs or supplies as a % of all material inputs or supplies Foreign material inputs or supplies as a % of all material inputs or suppl SHOW CARD IF 0, GO TO QUESTION D16 113 247 -9 Don't know 2 -8 Refused 0 0 30 1 1 3 1 5 8 10 6 15 1 20 7 25 2 30 5 40 3 50 10 55 1 60 2 65 1 70 6 80 7 90 4 95 3 98 2 99 1 100 10 Sysmiss 247 d12b. Foreign material inputs or supplies as a % of all material inputs or supplies Direct import of material inputs or supplies purchased in last fiscal yr? Were any of the material inputs or supplies purchased in fiscal year [insert last complete fiscal year], imported directly? If answer is No or Don't Know then GO TO QUESTION D16 The purpose of this question is to determine if the establishment has any interaction with customs when importing inputs and other materials. 83 277 -9 Don't know 0 -8 Refused 0 1 Yes 54 2 No 29 Sysmiss 277 Average number of days to clear customs in last fiscal yr (direct import) In fiscal year [insert last complete fiscal year], when this establishment imported material inputs or supplies (from outside the EU for European Union members), how many days did it take on average from the time goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 54 306 -9 Don't know 0 -8 Refused 0 1 23 2 10 3 3 4 2 5 2 7 5 8 1 10 1 14 1 15 1 30 3 45 1 60 1 Sysmiss 306 Average days of inventory of most important input At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 113 247 -9 Don't know 15 -8 Refused 2 0 2 1 3 2 3 3 4 7 5 10 6 14 1 15 14 20 5 21 1 30 22 45 2 60 8 90 9 120 3 150 1 200 1 320 1 365 5 Sysmiss 247 At the present time At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 119 241 -9 Don't know 5 -8 Refused 2 0 2 1 8 2 2 3 1 4 1 5 2 6 1 7 7 10 11 14 3 15 9 16 1 20 8 30 23 35 1 40 4 45 5 60 6 90 4 100 3 140 1 150 2 180 3 200 1 360 1 365 2 Sysmiss 241 Transport - obstacle to current operations SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 360 0 -9 Don't know 0 -8 Refused 0 -7 DOES NOT APPLY 4 0 No obstacle 256 1 Minor obstacle 50 2 Moderate obstacle 35 3 Major obstacle 13 4 Very severe obstacle 2 Customs and trade regulations - obstacle to current operations SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 360 0 -9 Don't know 0 -8 Refused 1 -7 DOES NOT APPLY 15 0 No obstacle 213 1 Minor obstacle 61 2 Moderate obstacle 47 3 Major obstacle 15 4 Very severe obstacle 8 Change in total costs if customs and trade regulations are no longer a Would your total annual costs increase, remain the same or decrease over the next fiscal year if customs and trade regulations are no longer an obstacle? 131 229 -9 Don't know 3 -8 Refused 1 1 Increase 16 2 Remain the same 38 3 Decrease 73 Sysmiss 229 ECAd31b1. Change in total costs if customs and trade regulations are no longer an obstacle Expected % increase in total costs - customs and trade regulations no By what percentage would your total annual costs INCREASE in the next fiscal year? 16 344 -9 Don't know 1 -8 Refused 0 5 1 9 2 10 4 15 1 20 4 30 1 50 1 90 1 Sysmiss 344 ECAd31b2. Expected % increase in total costs - customs and trade regulations no obstacle Expected % decrease in total costs - customs and trade regulations no By what percentage would your total annual costs DECREASE in the next fiscal year? 73 287 -9 Don't know 5 -8 Refused 0 0 1 1 6 2 9 3 6 4 2 5 21 6 1 7 2 8 1 10 5 15 4 20 9 30 1 Sysmiss 287 ECAd31b3. Expected % decrease in total costs - customs and trade regulations no obstacle Main market for the main product/service in last fiscal yr SHOW CARD In fiscal year [insert last complete fiscal year], which of the following was the main market in which this establishment sold its main product? 360 0 -9 Don't know 0 -8 Refused 1 1 Local - main product sold mostly in same municipality where establishment is located 149 2 National - main product sold mostly across the country where establishment is located 183 3 International - main product sold mostly to nations outside country where establishment is located 27 Competitors for the main product/service in the main market In fiscal year [insert last complete fiscal year], for the main market in which this establishment sold its main product or service, how many competitors did this establishment?s main product or service face? 332 28 -9 Don't know 18 -8 Refusal 0 -7 Does not apply 0 -4 41 0 9 1 5 2 13 3 26 4 18 5 42 6 14 7 9 8 2 9 2 10 45 12 1 15 15 18 1 20 26 25 3 30 4 35 1 40 4 50 14 55 1 60 2 70 1 80 1 95 1 100 13 Sysmiss 28 Technology licensed from a foreign-owned company Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? Technology licensed from a foreign owned company: it measures access to foreign technology. The license may be held by the establishment's parent company. The answer is “no” if the establishment uses foreign technology without a license or a formal agreement. 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 59 2 No 301 Competition against unregistered or informal firms? Does this establishment compete against unregistered or informal firms? 360 0 -9 Don't know 7 -8 Refused 0 1 Yes 162 2 No 191 National Over the last three years has this establishment received any subsidies from the national, regional or local governments or European Union sources? 360 0 -9 Don't know 0 -8 Refused 1 1 Yes 53 2 No 306 Practices of informal competitors - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are Practices of Competitors in the Informal Sector an obstacle to the current operations of this establishment? 360 0 -9 Don't know 5 -8 Refused 0 -7 DOES NOT APPLY 21 0 No obstacle 147 1 Minor obstacle 71 2 Moderate obstacle 55 3 Major obstacle 40 4 Very severe obstacle 21 During the last three years, has this establishment introduced new or significantly improved products or services? Please exclude the simple resale of new goods purchased from others and changes of a solely aesthetic nature. INTERVIEWER: SHOW CARDS IN THIS SECTION CONTAIN EXAMPLES OF INNOVATIONS. THEY ARE MEANT AS EXAMPLES ONLY - THEY DO NOT CONTAIN ALL POSSIBLE INNOVATIONS. 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 135 2 No 225 New products/services new to one of the establishment's markets? Were any of the new or significantly improved products or services of this establishment new to one of this establishment's markets? INTERVIEWER: SHOW CARDS IN THIS SECTION CONTAIN EXAMPLES OF INNOVATIONS. THEY ARE MEANT AS EXAMPLES ONLY - THEY DO NOT CONTAIN ALL POSSIBLE INNOVATIONS. 135 225 -9 Don't know 0 -8 Refused 0 1 Yes 81 2 No 54 Sysmiss 225 New production/supply methods introducted over last 3 yrs During the last three years, has this establishment introduced any new or significantly improved methods for the production or supply of products or services? INTERVIEWER: SHOW CARDS IN THIS SECTION CONTAIN EXAMPLES OF INNOVATIONS. THEY ARE MEANT AS EXAMPLES ONLY - THEY DO NOT CONTAIN ALL POSSIBLE INNOVATIONS. 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 83 2 No 277 New organisational/management practices or structures introduced over last 3 During the last three years, has this establishment introduced any new or significantly improved organizational or management practices or structures? INTERVIEWER: SHOW CARDS IN THIS SECTION CONTAIN EXAMPLES OF INNOVATIONS. THEY ARE MEANT AS EXAMPLES ONLY - THEY DO NOT CONTAIN ALL POSSIBLE INNOVATIONS. 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 79 2 No 281 h4. New organisational/management practices or structures introduced over last 3 yrs New marketing methods introduced over last 3 yrs During the last three years, has this establishment introduced new or significantly improved marketing methods? INTERVIEWER: SHOW CARDS IN THIS SECTION CONTAIN EXAMPLES OF INNOVATIONS. THEY ARE MEANT AS EXAMPLES ONLY - THEY DO NOT CONTAIN ALL POSSIBLE INNOVATIONS. 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 107 2 No 253 Spending on R&D During the last three years, did this establishment spend on research and development activities, either in-house or contracted with other companies (outsourced)? 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 58 2 No 302 During the last three years During the last three years, did this establishment spend on research and development activities, either in-house or contracted with other companies (outsourced)? INTERVIEWER: Research and development (R&D) is defined as creative work undertaken on a systematic basis in order to increase the stock of knowledge. For example, laboratory research for a new chemical compound of paint would be research and development while market research surveys or internet surfing would not be research and development. 360 0 -9 Don't know 1 -8 Refused 0 1 Yes 52 2 No 307 During the last three years During the last three years, did this establishment give employees some time to develop or try out a new approach or new idea about products or services, business process, firm management, or marketing? 360 0 -9 Don't know 1 -8 Refused 0 1 Yes 106 2 No 253 Capacity utilisation in last fiscal yr In fiscal year [insert last complete fiscal year], what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? 113 247 -9 Don't know 1 -8 Refused 0 10 2 20 2 30 6 40 5 50 16 58 1 60 15 65 4 70 19 75 4 80 17 85 1 90 5 95 2 100 13 Sysmiss 247 Typical hours of operation in a week In fiscal year [insert last complete fiscal year], how many hours per week did this establishment normally operate? 113 247 -9 Don't know 0 -8 Refused 0 20 1 30 1 40 52 42 3 44 1 45 3 46 3 48 2 50 10 54 1 55 2 56 2 60 2 66 1 70 1 72 1 80 4 84 3 88 2 90 1 96 4 108 1 112 2 120 2 136 1 168 7 Sysmiss 247 Land - % owned by this establishment 360 0 -9 Don't know 2 -8 Refused 0 -7 DOES NOT APPLY 4 0 128 1 2 5 1 10 1 20 2 25 1 30 10 33 1 35 1 40 2 50 8 60 1 70 8 80 10 90 6 95 1 98 1 100 170 Land - % rented or leased by this establishment 360 0 -9 Don't know 2 -8 Refused 0 -7 DOES NOT APPLY 4 0 192 2 2 5 1 10 6 20 10 30 7 40 1 50 8 60 2 65 1 67 1 70 9 75 1 80 2 90 1 95 1 99 1 100 108 Land - % Other 360 0 -9 Don't know 3 -8 Refused 0 -7 DOES NOT APPLY 3 0 331 10 1 20 1 70 1 100 20 Submit application to obtain a construction-related permit over last 2 yrs? More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? Application for construction permit. Self-explanatory 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 59 2 No 301 Number of days it took to obtain a construction-related permit In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? Waiting time for construction permit. Self-explanatory 59 301 -9 Don't know 0 -8 Refusal 7 -7 Does not apply 0 -6 21 -5 2 10 1 12 1 15 1 30 4 60 2 90 4 120 1 150 1 180 5 270 1 365 3 400 2 700 1 724 1 750 1 Sysmiss 301 Informal gift/ payment expected/requested to obtain construction-related per In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 59 301 -9 Don't know 3 -8 Refused 1 1 Yes 6 2 No 49 Sysmiss 301 g4. Informal gift/ payment expected/requested to obtain construction-related permit? What is the total selling area of this establishment? - Area What is the total selling area of this establishment? Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 119 241 -9 Don't know 13 -8 Refusal 0 -7 Does not apply 0 9 1 14 1 25 1 30 1 40 1 50 1 60 1 68 1 70 2 74 1 75 1 80 2 100 6 114 1 120 1 130 2 140 1 150 3 160 1 200 5 210 1 220 2 250 4 260 2 300 6 327 1 350 2 400 3 450 3 500 3 600 2 632 1 700 5 730 1 800 2 850 1 1000 3 1100 1 1900 1 2000 3 2500 1 3000 2 3500 2 4000 3 4500 1 5000 3 9000 2 10000 2 17000 1 17500 1 18500 1 20000 3 21000 1 53201 1 3008000 1 Sysmiss 241 What is the total selling area of this establishment? - Units Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 106 254 -8 Refused 0 1 Square Feet 0 2 Square Yards 0 3 Square Meters 105 4 Other_ please specify 1 Sysmiss 254 Other 1 0 1 hectare 1 Buildings occupied - % owned by this establishment SHOW CARD 360 0 -9 Don't know 3 -8 Refused 0 0 93 1 1 5 2 10 2 15 3 20 3 27 1 30 11 33 1 40 3 50 10 59 1 60 4 70 7 72 1 75 2 80 11 90 7 93 1 94 1 95 2 99 2 100 188 Buildings occupied - % rented or leased by this establishment SHOW CARD 360 0 -9 Don't know 3 -8 Refused 0 0 193 1 2 5 2 7 1 10 6 20 11 25 2 28 1 30 6 40 4 41 1 50 10 60 3 67 1 70 11 73 1 80 3 85 3 90 2 95 2 99 1 100 91 Buildings occupied - % Other SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other 360 0 -9 Don't know 3 -8 Refused 0 0 351 6 1 10 2 20 1 100 2 Access to land - obstacle to current operations SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 360 0 -9 Don't know 5 -8 Refused 0 -7 DOES NOT APPLY 7 0 No obstacle 289 1 Minor obstacle 19 2 Moderate obstacle 21 3 Major obstacle 11 4 Very severe obstacle 8 Pay for security in last fiscal yr? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year [insert last complete fiscal year], did this establishment pay for security, for example equipment, personnel, or professional security services? Pay for security. Self-explanatory 360 0 -9 Don't know 3 -8 Refused 0 1 Yes 130 2 No 227 % of total annual sales for security 76 284 -9 Don't know 22 -8 Refused 0 0 3 1 25 2 9 3 4 5 8 9 1 10 3 25 1 Sysmiss 284 Total annual cost of security (LCU) 54 306 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 15000 1 25000 2 30000 1 40000 1 48000 1 50000 2 60000 2 78000 1 100000 7 120000 2 150000 3 170000 1 200000 5 220000 1 250000 2 300000 3 420000 1 450000 1 603625 1 700000 1 800000 1 1000000 4 1500000 1 1800000 1 2000000 1 2500000 1 3000000 2 4000000 1 9600000 1 10000000 1 33000000 1 Sysmiss 306 Losses as a result of theft In fiscal year [insert last complete fiscal year], did this establishment experience losses as a result of theft, robbery, vandalism or arson? Experienced losses from theft, robbery, vandalism, arson. Self-explanatory 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 89 2 No 271 Losses due to theft 51 309 -9 Don't know 11 -8 Refused 0 0 3 1 19 2 3 3 5 5 5 10 3 12 1 20 1 Sysmiss 309 Total annual value of losses due to theft 38 322 -9 Don't know 3 -8 Refusal 0 -7 Does not apply 0 30000 2 50000 1 55000 1 60000 1 70000 1 72000 1 80000 1 95000 1 100000 3 200000 3 300000 2 400000 1 500000 3 600000 1 1000000 2 1100000 1 1300000 1 1500000 1 1600000 1 2000000 1 2500000 1 3675000 1 4000000 1 5380729 1 15000000 1 25000000 1 Sysmiss 322 Crime SHOW CARD Using the response options on the card; To what degree is Crime, Theft and Disorder an obstacle to the current operations of this establishment? 360 0 -9 Don't know 0 -8 Refused 0 -7 DOES NOT APPLY 0 0 No obstacle 218 1 Minor obstacle 82 2 Moderate obstacle 36 3 Major obstacle 19 4 Very severe obstacle 5 Change in total costs if crime Would your total annual costs increase, remain the same or decrease over the next fiscal year if crime, theft, and disorder is no longer an obstacle? 142 218 -9 Don't know 4 -8 Refused 0 1 Increase 20 2 Remain the same 49 3 Decrease 69 Sysmiss 218 Expected % increase in total costs - crime By what percentage would your total annual costs INCREASE in the next fiscal year? 20 340 -9 Don't know 5 -8 Refused 0 1 4 2 1 3 2 8 1 10 3 20 2 30 1 100 1 Sysmiss 340 Expected % decrease in total costs - crime By what percentage would your total annual costs DECREASE in the next fiscal year? 69 291 -9 Don't know 13 -8 Refused 0 0 1 1 21 2 5 3 5 5 5 10 13 15 3 20 3 Sysmiss 291 In fiscal year [insert last complete fiscal year], what percentage of material inputs or services were purchased on credit - paid after delivery? 360 0 -9 Don't know 5 -8 Refused 3 0 130 3 3 5 5 10 15 15 3 20 20 25 5 30 25 40 8 45 1 50 28 60 4 70 13 75 1 80 20 85 2 90 17 95 8 98 2 99 1 100 41 SHOW CARD In fiscal year [insert last complete fiscal year], what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 360 0 -9 Don't know 5 -8 Refused 0 0 124 1 3 2 2 3 2 5 7 10 13 15 2 20 15 25 2 30 19 40 8 45 1 50 26 60 6 70 19 75 2 80 12 85 2 90 29 95 9 98 2 99 3 100 47 Working capital - % Internal funds/Retained earnings Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? 360 0 -9 Don't know 7 -8 Refused 0 0 67 3 1 5 3 8 1 10 10 15 1 20 11 25 1 30 10 33 1 35 1 40 12 50 32 60 9 65 2 70 23 75 1 80 31 85 4 90 18 93 1 95 11 96 1 97 1 98 2 99 2 100 96 Working capital - % Borrowed from banks (private and state-owned) 360 0 -9 Don't know 6 -8 Refused 0 0 185 1 1 2 3 3 2 4 1 5 14 7 1 10 33 15 5 18 1 20 33 25 3 30 25 40 11 50 10 60 4 65 1 70 2 80 3 90 3 95 2 99 1 100 10 Working capital - % Borrowed from non-bank financial institutions 360 0 -9 Don't know 7 -8 Refused 0 0 345 5 1 10 2 15 1 20 3 60 1 Working capital - % Purchases on credit from suppliers 360 0 -9 Don't know 7 -8 Refused 0 0 197 1 1 2 1 5 6 10 14 15 1 20 22 25 1 30 22 35 1 40 9 50 21 60 11 67 1 70 6 75 2 78 1 80 13 87 1 89 1 90 2 95 2 100 17 Working capital - % Other 360 0 -9 Don't know 7 -8 Refused 0 0 314 1 1 5 3 10 7 20 9 25 1 30 1 40 2 50 4 70 3 80 1 100 7 Purchase of fixed assets in last fiscal yr? In fiscal year [insert last complete fiscal year], did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? Purchase of fixed assets, investments, etc. Self-explanatory 360 0 -9 Don't know 1 -8 Refused 0 1 Yes 179 2 No 180 Spending on purchases of machinery 179 181 -9 Don't know 30 -8 Refusal 0 -7 Does not apply 0 0 3 9 1 20000 1 43000 1 50000 1 78000 1 120000 1 200000 4 250000 1 300000 4 330000 1 350000 1 400000 1 469000 1 500000 5 600000 3 694000 1 700000 1 710000 1 800000 1 865000 1 900000 1 1000000 13 1100000 1 1200000 2 1300000 1 1332000 1 1500000 3 1600000 2 1832000 1 1870000 1 2000000 7 2200000 1 2500000 4 3000000 9 3150000 1 3500000 3 4000000 3 4500000 2 4920000 1 5000000 9 5040000 1 5600000 1 6000000 3 7000000 4 8640116 1 9000000 1 10000000 7 12000000 1 13500000 1 14000000 4 15000000 1 16000000 1 17243732 1 20000000 6 25000000 3 35000000 2 39000000 1 42500000 1 45000000 1 45500000 1 47000000 1 50000000 4 99000000 1 Sysmiss 181 Spending on purchases of land and buildings (LCU) 179 181 -9 Don't know 14 -8 Refusal 0 -7 Does not apply 0 0 146 9 1 1500000 1 2000000 1 2500000 1 3000000 1 3990000 1 4000000 2 4940000 1 5000000 1 7000000 1 8000000 1 8500000 1 10000000 1 20000000 1 35000000 1 45000000 1 50000000 1 70000000 1 Sysmiss 181 Fixed assets - % Internal funds or retained earnings SHOW CARD 179 181 -9 Don't know 4 -8 Refused 0 0 46 10 3 20 6 24 1 30 5 35 1 40 6 50 9 60 5 70 7 75 1 80 4 90 3 93 1 95 1 100 76 Sysmiss 181 Fixed assets - % Owners’ contribution or issued new equity shares SHOW CARD 179 181 -9 Don't know 5 -8 Refused 0 0 154 5 1 10 2 20 1 30 2 40 1 50 5 65 1 70 1 80 2 100 4 Sysmiss 181 Fixed assets - % Borrowed from banks: private and state-owned 179 181 -9 Don't know 5 -8 Refused 0 0 118 2 1 7 1 10 4 20 5 30 3 40 5 50 11 60 5 70 2 76 1 80 3 90 2 100 13 Sysmiss 181 Fixed assets - % Borrowed from non-bank financial institutions 179 181 -9 Don't know 4 -8 Refused 0 0 172 10 1 20 1 100 1 Sysmiss 181 Fixed assets - % Purchases on credit from suppliers SHOW CARD 179 181 -9 Don't know 4 -8 Refused 0 0 139 10 3 20 5 25 1 30 6 40 1 50 3 60 1 70 2 78 1 80 1 100 12 Sysmiss 181 Fixed assets - % Other 179 181 -9 Don't know 4 -8 Refused 0 0 163 10 5 50 3 80 1 100 3 Sysmiss 181 Leasing of fixed assets in last fiscal yr? In fiscal year [insert last complete fiscal year], did this establishment lease any fixed assets, such as machinery, vehicles, equipment, land or buildings? 360 0 -9 Don't know 1 -8 Refused 0 1 Yes 72 2 No 287 Checking or savings account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? Checking/ savings account. Self-explanatory 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 359 2 No 1 Overdraft facility? At this time, does this establishment have an overdraft facility? 360 0 -9 Don't know 2 -8 Refused 1 1 Yes 228 2 No 129 Line of credit or a loan from a financial institution? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 360 0 -9 Don't know 3 -8 Refused 0 1 Yes 195 2 No 162 Type of financial institution that granted the most recent line of credit/lo SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Institutions that granted loan. Self-explanatory 195 165 -9 Don't know 0 -8 Refused 0 1 Private commercial banks 179 2 State-owned banks or government agency 10 3 Non-bank financial institutions 2 4 Other 4 Sysmiss 165 k9. Type of financial institution that granted the most recent line of credit/loan Bank that provided the most recent line of credit/loan 189 171 -9 Don't know 1 -8 Refused 3 1 Bank 1 44 2 Bank 2 22 3 Bank 3 5 4 Bank 4 17 5 Bank 5 13 6 Bank 6 7 7 Bank 7 5 8 Bank 8 9 9 Bank 9 2 10 Bank 10 9 11 Bank 11 0 12 Other, SPONTANEOUS - please specify 52 Sysmiss 171 K9a country specific bank name 189 0 AIK Banka ad Nis 5 Alpha Bank Srbija AD 2 Banca Intesa ad Beograd 44 Don't know 1 Eurobank EFG a.d. Beograd 5 Hypo Alpe-Adria-Bank AD Beograd 7 Komercijalna Banka A.D. Beograd 22 Other_ SPONTANEOUS - please specify 52 Raiffeisen Banka ad Beograd 17 Refused 3 Societe Generale Banka Srbija ad 9 UniCredit Bank Serbia JSC 13 Vojvodjanska Banka A.D._ Novi Sad 9 Bank that provided the most recent line of credit/loan 52 0 -8 1 Agricole 1 Cacanska Banka 7 Credit Agricol 1 Credit Agricole Bank 1 Credy Agricole 1 Credy Agricole Banka 3 Credy Agricole Meridian Banka 1 Erste 3 Kbc Banka 3 Marfin Bank 1 Marfin Banka 2 Nlb 1 Nlb Bank 1 Nova Komercijalna Mariborska Banka 1 Pireus 1 Pireus Bank 2 Postanska Stedionica 1 Pro Credit Banka 1 Procredit Bank 3 Procredit Banka 7 Razvojna Banka 1 Sber Bank 1 Sber Banka, Ex Volksbank 1 Sberbank 1 Sberbank, Ex Volks Bank 1 Universal Banka 1 Univerzal Banka 1 Volksbank 1 Volksbank (Now Sberbank) 1 Year of approval of the most recent line of credit/loan Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? INTERVIEWER: WRITE YEAR USING 4 DIGITS. 195 165 -9 Don't know 2 -8 Refusal 0 -7 Does not apply 0 2005 1 2006 1 2007 2 2008 5 2009 5 2010 14 2011 33 2012 108 2013 24 Sysmiss 165 Value of the most recent line of credit/loan at the time of approval (LCU) Referring only to this most recent loan or line of credit, what was its value at the time of approval? Value of the loan. Self-explanatory 195 165 -9 Don't know 11 -8 Refusal 14 -7 Does not apply 0 8 3 350000 2 600000 1 700000 3 770000 1 800000 1 1000000 17 1100000 3 1200000 2 1220000 1 1300000 1 1500000 6 1600000 1 1650000 1 2000000 14 2200000 1 2250000 1 2700000 1 3000000 7 3200000 1 3300000 1 3500000 4 3900000 1 3920000 1 4000000 5 4500000 1 4683039 1 5000000 12 5500000 2 5600000 1 6000000 3 6700000 1 7000000 3 8000000 2 8500000 1 9000000 1 10000000 2 11000000 3 12000000 3 13000000 1 15000000 4 17000000 2 18000000 1 20000000 4 22000000 2 23000000 1 25000000 3 26000000 1 30000000 5 35280000 1 40000000 2 44000000 1 45500000 1 46000000 1 50000000 1 51632000 1 53000000 1 60000000 2 67000000 1 77000000 1 80000000 1 99000000 2 100000000 1 115000000 1 122000000 1 155000000 1 160000000 1 190000000 1 300000000 2 324000000 1 400000000 1 650000000 2 880000000 1 896000000 1 Sysmiss 165 Currency of the most recent line of credit/loan In what currency is the most recent line of credit or loan denominated? 195 165 -8 Refused 0 1 Local currency 92 2 Euro 102 3 US Dollar 0 4 Other_ SPONTANEOUS - please specify 1 Sysmiss 165 Currency of the most recent line of credit/loan (Other) 1 RSD 1 Annual nominal interest rate of the most recent line of credit/loan What is the annual nominal interest rate (in percent) of the most recent line of credit or loan? (INTERVIEWER: If the respondent says that the interest rate is variable, please ask the respondent to calculate the average annual interest rate) 195 165 -9 Don't know 31 -8 Refused 6 0 1 2 1 3 6 4 33 5 11 6 10 7 9 8 8 9 7 10 11 11 10 12 18 13 4 14 5 15 5 16 2 17 4 18 2 19 1 20 4 22 2 24 1 26 1 29 1 32 1 Sysmiss 165 Original duration of the most recent line of credit/loan in months What was the original duration of the most recent line of credit or loan in months? 195 165 -9 Don't know 4 -8 Refused 4 3 2 6 5 8 3 9 1 12 61 15 2 17 1 18 37 24 14 30 2 36 20 48 3 50 1 60 22 72 3 84 4 87 1 96 2 120 3 Sysmiss 165 Collateral required for the most recent line of credit/loan? Referring only to this most recent loan or line of credit, did the financing require collateral? 195 165 -9 Don't know 0 -8 Refused 1 1 Yes 112 2 No 82 Sysmiss 165 Collateral - Land INTERVIEWER: READ OUT 112 248 -9 Don't know 0 -8 Refused 0 1 Yes 44 2 No 68 Sysmiss 248 Collateral - Machinery and equipment including movables 112 248 -9 Don't know 1 -8 Refused 0 1 Yes 23 2 No 88 Sysmiss 248 Collateral - Accounts receivable and inventories 112 248 -9 Don't know 0 -8 Refused 0 1 Yes 4 2 No 108 Sysmiss 248 Collateral - Personal assets of owner (house 112 248 -9 Don't know 0 -8 Refused 0 1 Yes 33 2 No 79 Sysmiss 248 Collateral - Other forms of collateral not included in the categories abov 112 248 -9 Don't know 0 -8 Refused 2 1 Yes 39 2 No 71 Sysmiss 248 k14e. Collateral - Other forms of collateral not included in the categories above Approx. collateral value required for the most recent line of credit/loan Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 112 248 -9 Don't know 29 -8 Refusal 0 -7 Does not apply 0 0 1 8 1 9 2 200000 1 350000 1 800000 1 888998 1 1000000 3 1200000 2 1220000 1 1300000 1 1500000 2 2000000 3 2500000 2 3000000 1 3076000 1 4000000 2 4500000 1 5000000 5 6000000 2 7000000 1 7500000 1 7800000 1 8000000 1 10000000 8 11000000 3 14000000 1 15000000 5 18000000 1 20000000 1 25000000 4 27000000 1 30000000 1 35000000 1 45000000 1 50000000 2 60000000 1 67000000 1 70000000 3 78400000 1 100000000 1 122000000 1 150000000 1 154000000 1 200000000 2 250000000 1 265000000 1 650000000 1 896000000 1 Sysmiss 248 k15a. Approx. collateral value required for the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) What is the outstanding balance on this most recent line of credit or loan? 195 165 -9 Don't know 37 -8 Refusal 15 -7 Does not apply 0 0 7 8 3 100 1 2000 1 50000 1 80000 1 160000 1 200000 3 300000 2 324000 1 350000 2 400000 4 500000 6 600000 1 650000 1 700000 4 750000 1 850000 3 880000 1 1000000 9 1014000 1 1100000 2 1200000 1 1400000 1 1438000 1 1500000 4 1600000 1 1700000 1 1800000 2 1900000 1 1980000 1 2000000 4 2150000 1 2250000 1 2500000 3 3000000 4 3340000 1 3400000 1 3700000 1 3900000 1 4000000 5 4222400 1 4500000 1 5000000 3 5500000 2 6500000 1 7000000 3 8000000 1 8500000 1 10000000 3 10500000 1 11000000 2 12692307 1 13000000 1 14000000 1 15000000 2 17000000 2 18000000 2 19800000 1 20000000 2 22000000 2 26000000 1 30000000 4 40000000 2 43500000 1 44000000 1 46000000 1 50000000 1 51461000 1 60000000 1 65000000 2 70000000 2 90000000 1 99000000 1 Sysmiss 165 Total number of outstanding loans/lines of credit held by this establishme What is the total number of outstanding loans or lines of credit held by this establishment? 195 165 -9 Don't know 28 -8 Refused 0 1 68 2 32 3 18 4 5 5 5 6 3 7 2 8 3 9 2 10 4 11 2 12 5 13 1 14 1 17 1 18 2 20 2 26 1 27 1 40 1 41 1 45 1 48 2 50 1 51 1 60 1 500 1 Sysmiss 165 k15b. Total number of outstanding loans/lines of credit held by this establishment Total value of outstanding loans/lines of credit held by this establishmen What is the total value of outstanding loans or lines of credit held by this establishment? 99 261 -9 Don't know 16 -8 Refusal 6 -7 Does not apply 0 8 3 160000 1 200000 1 324000 1 400000 1 500000 3 550000 1 600000 1 800000 1 1000000 1 1270000 1 1500000 2 1800000 2 2000000 3 2034000 1 2700000 1 2800000 1 3000000 4 3340000 1 3510000 1 4000000 3 4222400 1 4400000 1 5000000 2 7000000 2 7300000 1 8000000 1 8500000 1 9000000 2 9570000 1 10000000 2 11000000 1 12000000 2 12500000 1 13454000 1 14000000 1 14380000 1 15000000 1 17000000 1 17600000 1 19800000 1 20000000 2 22000000 3 25000000 1 27000000 1 28731225 1 30000000 1 38000000 1 41500000 1 50000000 2 55000000 1 60000000 2 99000000 2 Sysmiss 261 k15c. Total value of outstanding loans/lines of credit held by this establishment (LCU) Outstanding personal loans used to finance establishment's business activi At this time, does the owner of this establishment have any outstanding personal loans that are used to finance this establishment's business activities? 360 0 -9 Don't know 7 -8 Refused 0 1 Yes 57 2 No 296 k15d. Outstanding personal loans used to finance establishment's business activities? Apply for any loans/lines of credit in last fiscal yr? Referring again to the last fiscal year [insert last complete fiscal year], did this establishment apply for any loans or lines of credit? Apply for new loans in last year. Self-explanatory 360 0 -9 Don't know 4 -8 Refused 0 1 Yes 139 2 No 217 Main reason for not applying for line of credit/loan SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan? INTERVIEWER: ONE ANSWER ONLY 217 143 -9 Don't know 1 -8 Refused 1 1 No need for a loan - establishment had sufficient capital 131 2 Application procedures were complex 7 3 Interest rates were not favorable 60 4 Collateral requirements were too high 2 5 Size of loan and maturity were insufficient 2 6 It is necessary to make informal payments to get bank loans 0 7 Did not think it would be approved 6 8 Other 7 Sysmiss 143 ECAk17. Main reason for not applying for line of credit/loan Outcome of the most recent application for line of credit/loan Referring only to this most recent application for a line of credit or loan, what was the outcome of that application? 139 221 -9 Don't know 0 -8 Refused 0 -6 APPLICATION STILL IN PROCESS 1 -3 APPLICATION WITHDRAWN BY THE ESTABLISHMENT 0 1 Application was approved 134 2 Application was rejected 4 Sysmiss 221 Annual financial statements checked and certified by an external auditor? In fiscal year [insert last complete fiscal year], did this establishment have its annual financial statements checked and certified by an external auditor? Certification of financial statements by external auditor. Self-explanatory 360 0 -9 Don't know 5 -8 Refused 0 1 Yes 174 2 No 181 Access to finance - obstacle to current operations Using the response options on the card; To what degree is Access to Finance an obstacle to the current operations of this establishment? 360 0 -9 Don't know 2 -8 Refused 0 -7 DOES NOT APPLY 0 0 No obstacle 149 1 Minor obstacle 73 2 Moderate obstacle 74 3 Major obstacle 45 4 Very severe obstacle 17 Plaintiff or defendant in court in the last 3 yrs? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The following questions assess how establishments, such as this one, deal with government officials and their agencies. Has this establishment been to court as a plaintiff or as a defendant in the last three years? 360 0 -9 Don't know 1 -8 Refused 0 1 Yes 170 2 No 189 H7a. "The court system is fair SHOW CARD Self-explanatory 360 0 -9 Don't know 27 -8 Refused 1 1 Strongly disagree 117 2 Tend to disagree 134 3 Tend to agree 76 4 Strongly agree 5 The court system is quick SHOW CARD Self-explanatory 360 0 -9 Don't know 19 -8 Refused 1 1 Strongly disagree 180 2 Tend to disagree 137 3 Tend to agree 21 4 Strongly agree 2 The court system is able to enforce its decisions SHOW CARD Self-explanatory 360 0 -9 Don't know 35 -8 Refused 0 1 Strongly disagree 87 2 Tend to disagree 108 3 Tend to agree 102 4 Strongly agree 28 % Senior management's time spent on dealing with regulations In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 360 0 -9 Don't know 43 -8 Refused 1 0 14 1 11 2 9 3 11 4 3 5 59 7 2 10 78 15 19 16 3 20 50 25 4 30 27 35 2 40 6 50 14 60 3 80 1 Visited or inspected by tax officials over last yr? Over the last year, was this establishment visited or inspected by tax officials? Visitations and inspections from tax inspectorate officials. Self-explanatory 360 0 -9 Don't know 4 -8 Refused 1 1 Yes 213 2 No 142 Number of inspections by/required meetings with tax officials over last yr Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? Self-explanatory 213 147 -9 Don't know 3 -8 Refused 0 1 101 2 64 3 17 4 9 5 6 6 1 10 4 12 4 15 1 50 1 52 1 60 1 Sysmiss 147 Informal gift/payment expected/requested in meetings/tax inspections? In any of these inspections or meetings was a gift or informal payment expected or requested? 213 147 -9 Don't know 9 -8 Refused 0 1 Yes 12 2 No 192 Sysmiss 147 Secured or attempted to secure a government contract over last yr? Over the last year, has this establishment secured or attempted to secure a government contract? Self-explanatory 360 0 -9 Don't know 3 -8 Refused 1 1 Yes 29 2 No 327 % of contract value typically paid to secure a government contract When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 29 331 -9 Don't know 8 -8 Refused 1 0 17 2 1 3 1 8 1 Sysmiss 331 % of total annual sales paid as informal payment/gift 353 7 -9 Don't know 90 -8 Refused 5 -7 No answer 0 0 235 1 10 2 2 3 1 5 5 6 1 10 4 Sysmiss 7 Total annual informal payment (LCU) 7 353 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 30000 1 40000 1 50000 3 55000 1 200000 1 Sysmiss 353 Submit application to obtain an import license over last 2 yrs? Over the last two years, did this establishment submit an application to obtain an import license? Application for import license Self-explanatory 360 0 -9 Don't know 2 -8 Refused 0 1 Yes 35 2 No 323 Number of days it took to obtain import license Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? Wait for import license Self-explanatory 35 325 -9 Don't know 4 -6 STILL IN PROCESS 0 -5 APPLICATION DENIED 0 1 1 2 1 3 1 4 1 5 2 7 6 10 3 15 2 20 2 30 4 40 1 60 4 90 1 120 1 180 1 Sysmiss 325 Informal gift/ payment expected/requested to obtain import license? In reference to that application for an import license, was an informal gift or payment expected or requested? 35 325 -9 Don't know 0 -8 Refused 0 1 Yes 2 2 No 33 Sysmiss 325 Submit application to obtain an operating license over last 2 yrs? Over the last two years, did this establishment submit an application to obtain an operating license? Application for operating license Self-explanatory-Includes renewals of operating licenses 360 0 -9 Don't know 1 -8 Refused 0 1 Yes 19 2 No 340 Number of days it took to obtain operating license Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? Wait for operating license Self-explanatory 19 341 -9 Don't know 3 -6 STILL IN PROCESS 2 -5 APPLICATION DENIED 0 2 1 5 1 7 4 10 1 14 1 15 2 20 1 30 1 60 1 90 1 Sysmiss 341 Informal gift/ payment expected/requested to obtain operating license? In reference to that application for an operating license, was an informal gift or payment expected or requested? 19 341 -9 Don't know 1 -8 Refused 1 1 Yes 1 2 No 16 Sysmiss 341 Tax rates - obstacle to current operations 360 0 -9 Don't know 1 -8 Refused 0 -7 DOES NOT APPLY 0 0 No obstacle 65 1 Minor obstacle 73 2 Moderate obstacle 128 3 Major obstacle 75 4 Very severe obstacle 18 Tax administration - obstacle to current operations 360 0 -9 Don't know 1 -8 Refused 1 -7 DOES NOT APPLY 0 0 No obstacle 95 1 Minor obstacle 91 2 Moderate obstacle 108 3 Major obstacle 52 4 Very severe obstacle 12 Change in total costs if tax administration no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if tax administration is no longer an obstacle? 263 97 -9 Don't know 9 -8 Refused 1 1 Increase 25 2 Remain the same 84 3 Decrease 144 Sysmiss 97 Expected % increase in total costs - tax administration no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 25 335 -9 Don't know 1 -8 Refused 0 0 1 2 1 5 5 9 2 10 8 15 2 18 1 20 3 60 1 Sysmiss 335 Expected % decrease in total costs - tax administration no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 144 216 -9 Don't know 29 -8 Refused 0 1 11 2 6 3 4 5 30 8 3 10 28 15 4 20 16 25 2 30 3 40 3 50 5 Sysmiss 216 Business licensing and permits - obstacle to current operations 360 0 -9 Don't know 1 -8 Refused 0 -7 DOES NOT APPLY 6 0 No obstacle 244 1 Minor obstacle 48 2 Moderate obstacle 46 3 Major obstacle 10 4 Very severe obstacle 5 Change in total costs if business licensing and permits no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if business licensing and permits are no longer an obstacle? 109 251 -9 Don't know 3 -8 Refused 0 1 Increase 11 2 Remain the same 52 3 Decrease 43 Sysmiss 251 ECAj31c1. Change in total costs if business licensing and permits no longer an obstacle Expected % increase in total costs - business licensing and permits no By what percentage would your total annual costs INCREASE in the next fiscal year? 11 349 -9 Don't know 0 -8 Refused 0 1 2 5 1 10 5 15 1 20 1 25 1 Sysmiss 349 ECAj31c2. Expected % increase in total costs - business licensing and permits no obstacle Expected % decrease in total costs - business licensing and permits no By what percentage would your total annual costs DECREASE in the next fiscal year? 43 317 -9 Don't know 6 -8 Refused 0 0 1 1 5 2 3 3 2 4 1 5 9 10 9 12 1 15 1 20 4 30 1 Sysmiss 317 ECAj31c3. Expected % decrease in total costs - business licensing and permits no obstacle Political instability - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is political instability an obstacle to the current operations of this establishment? 360 0 -9 Don't know 5 -8 Refused 1 -7 DOES NOT APPLY 1 0 No obstacle 92 1 Minor obstacle 57 2 Moderate obstacle 88 3 Major obstacle 75 4 Very severe obstacle 41 Corruption - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is corruption an obstacle to the current operations of this establishment? 360 0 -9 Don't know 8 -8 Refused 0 -7 DOES NOT APPLY 5 0 No obstacle 153 1 Minor obstacle 77 2 Moderate obstacle 55 3 Major obstacle 40 4 Very severe obstacle 22 Change in total costs if corruption no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if corruption is no longer an obstacle? 194 166 -9 Don't know 11 -8 Refused 1 1 Increase 27 2 Remain the same 75 3 Decrease 80 Sysmiss 166 Expected % increase in total costs - corruption no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 27 333 -9 Don't know 3 -8 Refused 0 2 1 5 4 9 1 10 7 15 2 20 4 30 1 35 1 50 3 Sysmiss 333 Expected % decrease in total costs - corruption no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 80 280 -9 Don't know 17 -8 Refused 1 0 1 1 6 3 8 4 1 5 10 10 16 15 4 20 8 25 1 30 5 40 1 50 1 Sysmiss 280 Courts - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are courts an obstacle to the current operations of this establishment? 360 0 -9 Don't know 3 -8 Refused 0 -7 DOES NOT APPLY 3 0 No obstacle 228 1 Minor obstacle 38 2 Moderate obstacle 43 3 Major obstacle 33 4 Very severe obstacle 12 Change in total costs if courts no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if courts are no longer an obstacle? 126 234 -9 Don't know 0 -8 Refused 0 1 Increase 8 2 Remain the same 46 3 Decrease 72 Sysmiss 234 Expected % increase in total costs - courts no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 8 352 -9 Don't know 2 -8 Refused 0 5 3 8 1 10 1 20 1 Sysmiss 352 Expected % decrease in total costs - courts no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 72 288 -9 Don't know 11 -8 Refused 0 1 5 2 6 3 3 5 12 7 1 9 1 10 16 15 4 20 5 25 1 30 5 50 1 60 1 Sysmiss 288 Frequency of informal payments/gifts to get things done Sensitive question, no clarification can be offered 360 0 -9 Don't know 61 -8 Refused 0 1 Never 91 2 Seldom 79 3 Sometimes 87 4 Frequently 30 5 Very frequently 9 6 Always 3 Frequency of unofficial payments/gifts to deal with customs/imports SHOW CARD Sensitive question, no clarification can be offered 360 0 -9 Don't know 81 -8 Refused 1 1 Never 149 2 Seldom 57 3 Sometimes 51 4 Frequently 15 5 Very frequently 4 6 Always 2 Frequency of unofficial payments/gifts to deal with courts SHOW CARD Sensitive question, no clarification can be offered 360 0 -9 Don't know 79 -8 Refused 1 1 Never 153 2 Seldom 51 3 Sometimes 51 4 Frequently 20 5 Very frequently 3 6 Always 2 Frequency of unofficial payments/gifts to deal with taxes and tax colle SHOW CARD Sensitive question, no clarification can be offered 360 0 -9 Don't know 84 -8 Refused 1 1 Never 143 2 Seldom 62 3 Sometimes 53 4 Frequently 13 5 Very frequently 4 6 Always 0 ECAq41c. Frequency of unofficial payments/gifts to deal with taxes and tax collection Private payments/gifts/other benefits to Parliamentarians - direct impa Sensitive question, no clarification can be offered 360 0 -9 Don't know 51 -8 Refused 0 -7 DOES NOT APPLY 48 1 No impact 213 2 Minor impact 27 3 Moderate impact 13 4 Major impact 5 5 Decisive impact 3 ECAq44a. Private payments/gifts/other benefits to Parliamentarians - direct impact Private payments/gifts/other benefits to Government officials - direct Sensitive question, no clarification can be offered 360 0 -9 Don't know 51 -8 Refused 0 -7 DOES NOT APPLY 49 1 No impact 215 2 Minor impact 23 3 Moderate impact 13 4 Major impact 6 5 Decisive impact 3 ECAq44b. Private payments/gifts/other benefits to Government officials - direct impact Private payments/gifts/other benefits to local/regional officials -dire Sensitive question, no clarification can be offered 360 0 -9 Don't know 51 -8 Refused 0 -7 DOES NOT APPLY 48 1 No impact 201 2 Minor impact 33 3 Moderate impact 17 4 Major impact 6 5 Decisive impact 4 ECAq44c. Private payments/gifts/other benefits to local/regional officials -direct impact Number of times an external consultant hired in last 3 fiscal yrs In the last three complete fiscal years, how many times has this establishment hired an external consultant (such as management consultant, engineer, architect, accountant)? 360 0 -9 Don't know 8 -8 Refused 0 0 217 1 53 2 31 3 27 4 3 5 6 6 2 7 1 10 5 14 1 15 2 20 1 36 1 100 2 Business skills improvements 135 225 -9 Don't know 0 -8 Refused 0 -7 DOES NOT APPLY 2 1 Yes 72 2 No 61 Sysmiss 225 Business process improvements 135 225 -9 Don't know 0 -8 Refused 0 -7 DOES NOT APPLY 2 1 Yes 95 2 No 38 Sysmiss 225 More sophisticated projects 135 225 -9 Don't know 0 -8 Refused 0 -7 DOES NOT APPLY 2 1 Yes 22 2 No 111 Sysmiss 225 Any external consultants hired from local consulting firms? Were any of these external consultants hired from local consulting firms? 135 225 -9 Don't know 0 -8 Refused 0 1 Yes 125 2 No 10 Sysmiss 225 Main reason the establishment did not hire an external consultant SHOW CARD What was the main reason why this establishment did not hire an external consultant? 217 143 -9 Don't know 1 -8 Refused 0 -7 DOES NOT APPLY 0 1 No need for external consultants 198 2 External consultants are too expensive 10 3 External consultants do not offer the services needed 4 4 There are no external consultants available 0 5 Not aware of consultancy services offered 3 6 Other_ SPONTANEOUS - please specify 1 Sysmiss 143 Main reason the establishment did not hire an external consultant (Other What was the main reason why this establishment did not hire an external consultant? Other 1 Lack of resources 1 ECAr20x. Main reason the establishment did not hire an external consultant (Other) Permanent READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1 1 2 3 3 6 4 5 5 28 6 28 7 16 8 14 9 12 10 19 11 7 12 15 13 5 14 8 15 10 16 7 17 3 18 8 19 5 20 8 21 5 22 3 23 3 24 3 25 3 26 5 27 2 28 2 29 2 30 8 31 3 32 2 33 4 34 3 35 4 36 1 37 1 38 2 39 2 40 1 42 2 43 2 44 1 45 4 46 1 47 2 48 3 49 1 50 1 52 1 57 1 58 1 60 4 62 1 65 1 69 1 70 1 73 1 74 1 75 1 78 2 79 1 83 2 85 1 88 1 95 1 97 2 98 1 100 2 107 1 110 3 115 1 117 1 120 3 124 1 130 1 150 2 151 1 160 1 164 1 170 1 185 1 198 1 200 1 202 1 208 1 210 2 213 1 230 1 240 1 260 1 261 1 273 1 300 1 305 1 310 1 327 1 347 1 350 3 393 1 425 1 445 1 467 1 495 1 501 1 570 1 900 1 1105 1 1296 1 8000 1 Permanent Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time individuals worked in this establishment? Please include all employees and managers INTERVIEWER: include interviewee if applicable Number of permanent, full-time employees three complete fiscal years ago. See definition of permanent, full-time employees in l1 360 0 -9 Don't know 15 -8 Refusal 1 -7 Does not apply 15 2 4 3 3 4 15 5 22 6 21 7 15 8 16 9 10 10 13 11 5 12 18 13 1 14 7 15 11 16 2 17 4 18 3 19 6 20 12 21 3 22 5 23 2 24 3 25 5 26 4 27 3 28 1 29 2 30 9 34 2 35 7 36 4 37 1 40 3 42 2 43 2 44 2 45 2 47 2 48 1 49 1 50 1 52 1 55 1 56 1 57 1 60 3 62 1 63 1 66 1 67 1 68 1 69 1 70 3 74 1 78 1 85 2 87 1 88 1 90 2 92 3 102 1 103 1 107 1 110 1 115 2 118 1 120 4 130 3 145 2 150 1 176 1 180 1 190 1 200 3 205 1 220 1 240 1 250 2 265 1 270 1 280 2 300 1 314 1 336 1 340 1 389 1 407 1 419 1 421 1 441 1 462 1 499 1 540 1 974 1 1071 1 8000 1 Permanent INTERVIEWER: READ EACH CATEGORY 113 247 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1 2 2 2 3 6 4 11 5 9 6 5 7 2 8 6 9 5 10 5 11 4 12 5 13 3 14 3 15 5 17 3 18 1 21 2 25 1 26 1 29 1 33 1 35 2 38 2 40 3 41 2 44 1 60 2 64 1 65 1 70 2 75 1 80 1 85 1 93 1 100 1 140 2 170 1 200 1 220 1 265 1 290 1 298 1 420 1 Sysmiss 247 Permanent INTERVIEWER: READ EACH CATEGORY 113 247 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 0 2 1 14 2 18 3 7 4 16 5 7 6 8 7 6 8 3 10 3 12 1 15 1 20 1 22 1 23 1 24 2 25 1 29 2 30 2 37 1 39 1 40 2 42 2 43 1 44 1 47 1 58 1 60 1 68 1 75 2 90 1 103 1 109 1 Sysmiss 247 Permanent INTERVIEWER: READ EACH CATEGORY 113 247 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 0 3 1 3 2 5 3 6 4 11 5 9 6 9 7 2 8 7 9 2 10 6 11 2 12 5 13 4 14 1 15 2 17 2 20 2 21 1 25 1 29 2 30 2 35 3 37 1 38 2 44 1 60 2 63 1 70 3 75 1 80 1 83 1 85 1 95 1 100 1 170 1 190 1 195 1 250 1 270 1 298 1 400 1 Sysmiss 247 Permanent INTERVIEWER: READ EACH CATEGORY 113 247 -9 Don't know 1 -8 Refusal 0 -7 Does not apply 0 0 68 1 6 2 7 3 1 4 3 5 6 6 2 7 1 9 1 10 4 11 1 14 1 15 2 16 1 20 2 21 1 25 1 27 1 30 1 40 1 70 1 Sysmiss 247 At the end of fiscal year XXXX At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? 247 113 -9 Don't know 9 -8 Refusal 0 -7 Does not apply 0 0 12 1 22 2 27 3 29 4 17 5 23 6 8 7 10 8 6 9 2 10 7 11 6 12 3 13 2 14 2 15 4 16 1 17 3 18 2 19 1 20 2 22 1 25 3 26 3 27 1 30 6 37 1 39 1 40 2 41 1 42 1 45 1 48 2 50 1 53 1 55 1 70 2 75 1 80 2 85 1 95 1 105 1 110 1 130 1 160 1 170 1 190 1 195 1 220 2 222 1 225 1 280 1 358 1 750 1 900 1 4500 1 Sysmiss 113 Female permanent full-time production workers at the end of last fiscal yr Self explanatory 113 247 -9 Don't know 1 -8 Refusal 0 -7 Does not apply 0 0 41 1 12 2 7 3 7 4 3 5 5 6 3 7 2 8 3 9 3 10 1 11 1 13 4 19 1 20 1 21 1 22 2 24 1 30 2 35 2 50 1 55 2 60 2 70 1 100 1 110 1 190 1 260 1 Sysmiss 247 Female permanent full-time non-production workers at the end of last fiscal Self explanatory 113 247 -9 Don't know 1 -8 Refusal 0 -7 Does not apply 0 0 14 1 28 2 15 3 13 4 9 5 3 6 1 7 2 8 3 9 1 10 2 11 1 14 1 15 6 16 1 17 2 18 1 19 1 20 2 28 1 30 1 50 2 70 2 Sysmiss 247 l5b. Female permanent full-time non-production workers at the end of last fiscal yr Temporary How many full-time temporary employees did this establishment employ in fiscal year [insert last complete fiscal year]? (Full-time, temporary workers are all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of contract employment and that work full-time) Full-time temporary or seasonal employees are defined as all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of employment contract and work 40 hours or more per week for the term of their contract. 360 0 -9 Don't know 8 -8 Refusal 0 -7 Does not apply 0 0 250 1 16 2 14 3 12 4 8 5 6 6 2 7 2 8 1 10 16 11 1 12 1 15 2 18 1 20 6 24 1 28 1 30 3 31 1 35 1 50 2 60 1 70 1 145 1 150 1 200 1 Female temporary How many full-time temporary employees employed throughout fiscal year [insert last complete fiscal year], were females? 102 258 -9 Don't know 1 -8 Refusal 0 -7 Does not apply 0 0 47 1 13 2 5 3 5 4 4 5 4 6 1 8 5 9 2 10 3 15 2 18 2 20 2 22 1 25 1 30 1 90 1 110 1 160 1 Sysmiss 258 Average employment What was the average length of employment of all full-time temporary employees in fiscal year [insert last complete fiscal year]? Average length of employment of all full-time temporary or seasonal employees refers to the number of months that the employee was contracted for work that occupied employees for 40 hours or more per week. If average full-time temporary or seasonal employment was for less than one month, enumerator should write 1. 102 258 -9 Don't know 2 -8 Refused 1 1 Less than one month 5 2 7 3 29 4 2 5 1 6 34 7 1 8 1 9 3 10 4 12 12 Sysmiss 258 Average number of yrs of education of typical production worker (INTERVIEWER: Full secondary education corresponds to 10 years, higher education to 15 years. EDUCATION IN YEARS= NUMBER OF YEARS AT SCHOOL + NUMBER OF YEARS OF PROFESSIONAL EDUCATION, INCLUDING HIGHER EDUCATION. FOR EXAMPLE, SECONDARY (FULL) GENERAL EDUCATION = 10 YEARS, HIGHER = 15 YEARS. IF THE ANSWER IS LESS THAN 6, PLEASE DO ASK AGAIN.) 113 247 -9 Don't know 4 -8 Refused 0 8 1 10 4 11 37 12 60 14 4 16 3 Sysmiss 247 Average number of yrs of education of typical female production worker (INTERVIEWER: Full secondary education corresponds to 10 years, higher education to 15 years. EDUCATION IN YEARS= NUMBER OF YEARS AT SCHOOL + NUMBER OF YEARS OF PROFESSIONAL EDUCATION, INCLUDING HIGHER EDUCATION. FOR EXAMPLE, SECONDARY (FULL) GENERAL EDUCATION = 10 YEARS, HIGHER = 15 YEARS. IF THE ANSWER IS LESS THAN 6, PLEASE DO ASK AGAIN.) 113 247 -9 Don't know 3 -8 Refused 0 -7 NO FEMALE PRODUCTION WORKERS 33 8 1 10 2 11 21 12 47 14 2 16 4 Sysmiss 247 % of full time employees who completed a university degree What percent of this establishment's labor force employed at the end of fiscal year [insert last complete fiscal year] had a university degree? 360 0 -9 Don't know 6 -8 Refused 0 0 62 1 28 2 20 3 10 4 5 5 21 6 5 7 7 8 5 9 1 10 37 11 2 12 4 13 1 14 2 15 15 17 2 18 1 20 39 23 1 24 1 25 9 28 1 30 19 33 4 35 3 40 8 50 10 55 1 60 5 66 1 70 5 80 5 85 1 90 2 93 1 95 3 100 7 Formal training programs for permanent Over fiscal year [insert last complete fiscal year], did this establishment have formal training programs for its permanent, full-time employees? Formal training has a structured and defined curriculum. Formal training may include classroom work, seminars, lectures, workshops, and audio-visual presentations and demonstrations. This does not include training to familiarize employees with equipment and machinery on the shop floor, training aimed at familiarizing employees with the establishment's standard operation procedures, or employee orientation at the beginning of an employee's tenure. In-house training may be conducted by other non-supervisory employees of the establishment, the establishment's supervisors or managers, or the establishments training centers. 360 0 -9 Don't know 0 -8 Refused 0 1 Yes 125 2 No 235 % of production full-time permanent employees that received formal trainin Percentage of production vs. non-production employees that were trained. Self-explanatory 41 319 -9 Don't know 3 -8 Refused 0 0 3 8 1 9 1 10 2 14 1 20 1 30 2 50 1 70 2 80 2 90 3 100 19 Sysmiss 319 l11a. % of production full-time permanent employees that received formal training % of non-production full-time permanent employees that received formal tra Percentage of production vs. non-production employees that were trained. Self-explanatory 41 319 -9 Don't know 3 -8 Refused 0 0 8 1 1 2 1 3 1 8 1 10 2 20 3 30 1 40 1 50 1 60 1 70 1 80 1 90 1 100 14 Sysmiss 319 l11b. % of non-production full-time permanent employees that received formal training Labor regulations - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are Labor Regulations an obstacle to the current operations of this establishment? 360 0 -9 Don't know 1 -8 Refused 0 -7 DOES NOT APPLY 0 0 No obstacle 184 1 Minor obstacle 96 2 Moderate obstacle 55 3 Major obstacle 23 4 Very severe obstacle 1 Change in total costs if labor regulations no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if labor regulations are no longer an obstacle? 175 185 -9 Don't know 7 -8 Refused 0 1 Increase 11 2 Remain the same 67 3 Decrease 90 Sysmiss 185 Expected % increase in total costs - labor regulations no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 11 349 -9 Don't know 1 -8 Refused 0 2 1 5 1 9 1 10 5 20 2 Sysmiss 349 Expected % decrease in total costs - labor regulations no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 90 270 -9 Don't know 17 -8 Refused 0 1 5 2 7 3 3 5 19 7 1 8 1 10 15 12 1 15 3 20 12 30 6 Sysmiss 270 Inadequately educated workforce - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is an Inadequately Educated Workforce an obstacle to the current operations of this establishment? 360 0 -9 Don't know 0 -8 Refused 1 -7 DOES NOT APPLY 2 0 No obstacle 222 1 Minor obstacle 52 2 Moderate obstacle 44 3 Major obstacle 33 4 Very severe obstacle 6 Change in total sales if inadequately educated workforce no longer an obstacle Would your total annual sales increase, remain the same or decrease over the next fiscal year if an inadequately educated workforce is no longer an obstacle? 135 225 -9 Don't know 2 -8 Refused 0 1 Increase 48 2 Remain the same 48 3 Decrease 37 Sysmiss 225 ECAl31b1. Change in total sales if inadequately educated workforce no longer an obstacle Expected % increase in total sales - inadequately educated workforce no By what percentage would your total annual sales INCREASE in the next fiscal year? 48 312 -9 Don't know 6 -8 Refused 0 2 2 3 2 5 2 7 1 10 11 15 4 20 9 25 2 30 3 40 2 50 4 Sysmiss 312 ECAl31b2. Expected % increase in total sales - inadequately educated workforce no obstacle Expected % decrease in total sales - inadequately educated workforce no By what percentage would your total annual sales DECREASE in the next fiscal year? 37 323 -9 Don't know 8 -8 Refused 0 1 1 2 2 3 2 5 7 8 1 10 9 15 1 20 2 30 3 50 1 Sysmiss 323 ECAl31b3. Expected % decrease in total sales - inadequately educated workforce no obstacle Business environment - biggest obstacle faced By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment? INTERVIEWER: ONE ANSWER ONLY 360 0 -9 Don't know 15 -8 Refused 7 -7 DOES NOT APPLY 8 1 Access to finance 52 2 Access to land 2 3 Business licensing and permits 6 4 Corruption 22 5 Courts 18 6 Crime_ theft and disorder 12 7 Customs and trade regulations 14 8 Electricity 3 9 Inadequately educated workforce 7 10 Labor regulations 6 11 Political instability 70 12 Practices of competitors in the informal sector 39 13 Tax administration 17 14 Tax rates 60 15 Transport 2 Card rotation number (pre-defined) SHOW CARD 360 0 -8 Refused 0 1 Option 1 113 2 Option 2 113 3 Option 3 134 Total cost of labor (LCU) 360 0 -9 Don't know 81 -8 Refusal 0 -7 Does not apply 0 8 1 49000 1 150000 1 300000 1 350000 1 360000 1 500000 2 600000 1 700000 1 840000 1 870000 1 1110000 1 1200000 2 1253000 1 1300000 1 1420000 1 1430000 1 1500000 4 1553600 1 1700000 1 1800000 1 1940000 1 1994000 1 1999093 1 2000000 5 2100000 2 2111500 1 2180000 1 2224851 1 2400000 2 2463000 1 2486000 1 2500000 4 2540000 1 2600000 1 2784000 1 2800000 1 2870000 1 2880000 1 2951000 1 3000000 11 3100000 1 3200000 1 3240000 1 3267000 1 3400000 1 3500000 2 3600000 5 3662000 1 3900000 1 4000000 12 4000800 1 4097000 1 4500000 2 4722000 1 4745000 1 4880000 1 5000000 5 5200000 2 5300000 1 5400000 2 5445464 1 5500000 1 5668000 1 5700000 1 5809000 1 6000000 10 6153000 1 6500000 2 6724000 1 6943000 1 7000000 2 7120000 1 7194744 1 7200000 1 7300000 1 7500000 3 7680000 1 8000000 2 8047600 1 8300000 1 8310000 1 8480000 1 8500000 1 9000000 2 9100000 1 9160000 1 9500000 3 9638000 1 9701426 1 9728000 1 10000000 6 10500000 1 11000000 1 11338000 1 11533000 1 12000000 2 13000000 3 13200000 1 13300000 2 13587000 1 13602000 1 13722000 1 13735662 1 14000000 1 15000000 3 15029000 1 15767133 1 15937000 1 16000000 2 18000000 1 18363630 1 18592000 1 18941000 1 19000000 2 19650000 1 20000000 4 20300000 1 21000000 1 22000000 1 22100000 1 23000000 2 24000000 1 25000000 4 25810000 1 26000000 1 26170000 1 29156000 1 29386000 1 29449000 1 30000000 3 33000000 1 33131000 1 33763000 1 34000000 1 36000000 1 36292909 1 37000000 1 40000000 2 42000000 1 45000000 2 49683522 1 50000000 3 56000000 1 56797000 1 58753399 1 59859000 1 73000000 1 75000000 1 80000000 3 83048000 1 85000000 1 90000000 1 91050383 1 94700000 1 100000000 3 115000000 1 120000000 1 120893000 1 122252592 1 131000000 1 141133000 1 147000000 1 154000000 1 158566000 1 162000000 1 170000000 1 194000000 1 224458000 1 235486000 1 243479000 1 250000000 1 261523000 1 268596000 1 280000000 1 300000000 1 360000000 1 370000000 1 408000000 1 431590000 1 500000000 1 730521000 1 800000000 1 802311000 1 3793940000 1 Total cost of raw materials and intermediate goods used in production (LCU) 113 247 -9 Don't know 20 -8 Refusal 0 -7 Does not apply 0 0 2 200000 1 239760 1 500000 1 1294968 1 1300000 1 2300000 1 2500000 1 2594022 1 3094145 1 3237140 1 4000000 1 5000000 5 5300000 1 5415760 1 6075845 1 6500000 1 6570000 1 6598000 1 6700000 1 8000000 1 8214000 1 10000000 5 12000000 2 13413000 1 13500000 1 13900648 1 14331569 1 15000000 3 16000000 2 17000000 1 18000000 1 20000000 1 22000000 3 25000000 1 27002000 1 28000000 1 30000000 3 33051000 1 35000000 1 40000000 3 42739000 1 47906000 1 50000000 2 55741000 1 59434000 1 61000000 1 63421000 1 66543000 1 68335000 1 70000000 2 78000000 1 115328133 1 120000000 1 158910000 1 170000000 1 172361000 1 182718000 1 200000000 2 239000000 2 240000000 1 250000000 1 412000000 1 473697000 1 549186000 1 1200000000 1 1450000000 1 1599949000 1 5400000000 1 9298638000 1 Sysmiss 247 Total costs of fuel (LCU) 113 247 -9 Don't know 25 -8 Refusal 0 -7 Does not apply 0 0 2 47086 1 47418 1 50000 2 60000 1 100000 4 120000 1 133465 1 150000 2 200000 1 230000 1 300000 3 340000 1 350000 1 400000 2 500000 4 530000 1 566852 1 600000 3 650000 1 662915 1 699069 1 700000 4 800000 3 1000000 7 1416000 1 1500000 6 2000000 6 2260000 1 2400000 1 2500000 1 2568000 1 2601689 1 2675000 1 3000000 1 3065000 1 3500000 1 3856225 1 5000000 2 5042000 1 6000000 1 6212000 1 6400000 1 7000000 1 7960000 1 8132000 1 10000000 1 12000000 1 15000000 1 16000000 1 42259000 1 94000000 1 Sysmiss 247 Total costs of electricity (LCU) 360 0 -9 Don't know 78 -8 Refusal 0 -7 Does not apply 0 8 1 15000 1 18000 1 20000 2 22560 1 30000 3 38000 1 40000 4 50000 8 55000 1 60000 3 72000 1 75000 1 80000 3 84000 1 90000 2 91300 1 95000 1 96000 1 100000 10 102000 1 104000 1 120000 12 127500 1 130000 2 135000 1 140000 1 142500 1 150000 10 165000 1 175802 1 179259 1 180000 2 200000 9 240000 1 246000 1 250000 3 260000 1 265000 1 273000 1 300000 6 304819 1 316560 1 320000 1 345000 1 350000 1 360000 1 373700 1 392809 1 397000 1 400000 10 415269 1 432000 1 436166 1 440000 1 445000 1 450000 1 456000 1 473800 1 480000 1 500000 8 527000 1 560266 1 591000 1 592000 1 600000 5 625000 1 650000 1 700000 5 720000 1 750000 1 755000 1 756000 1 792710 1 800000 5 811000 1 850000 1 950000 1 989000 1 1000000 17 1021000 1 1100000 1 1200000 6 1220000 1 1367229 1 1400000 2 1500000 6 1545000 1 1600000 1 1650823 1 1700000 2 1800000 3 2000000 10 2270000 1 2366000 1 2400000 3 2500000 2 2519000 1 3000000 3 3500000 2 3767712 1 3800000 1 4000000 2 4084000 1 4200000 2 5000000 3 5500000 1 5594390 1 5681820 1 6000000 1 6535942 1 7000000 2 7900000 1 8500000 1 9000000 1 9500000 1 10000000 1 11000000 1 11479000 1 12000000 2 12096530 1 12300000 1 12700000 1 13000000 1 13478000 1 15000000 1 18000000 1 18831000 1 20000000 1 23000000 1 32047000 1 33670000 1 36200000 1 37080000 1 42000000 1 51000000 1 55000000 1 75000000 1 120000000 1 Total rental cost of machinery 113 247 -9 Don't know 18 -8 Refusal 0 -7 Does not apply 0 0 84 100000 3 150000 2 300000 1 530000 1 2000000 1 2500000 1 8200000 1 16686000 1 Sysmiss 247 Total rental cost of land and buildings 113 247 -9 Don't know 20 -8 Refusal 0 -7 Does not apply 0 0 65 50000 1 100000 1 275486 1 300000 2 333137 1 360000 1 600000 2 690000 1 700000 1 750000 2 900000 1 1000000 3 1200000 1 1500000 1 1598400 1 1700000 1 1800000 2 2595000 1 3600000 1 8500000 1 10000000 1 25000000 1 Sysmiss 247 Other cost of production not included above 113 247 -9 Don't know 25 -8 Refusal 0 -7 Does not apply 0 0 52 50000 2 71935 1 100000 3 113280 1 150000 2 157800 1 300000 1 350000 1 500000 2 1000000 2 1082000 1 1600000 1 1900000 1 2000000 1 2500000 2 2629671 1 2648000 1 2952000 1 3000000 1 5007480 1 9000000 1 9875000 1 11000000 1 11190000 1 15000000 1 17647000 1 20000000 1 23800000 1 100000000 1 Sysmiss 247 Total annual cost of finished goods and materials purchased to resell 119 241 -9 Don't know 45 -8 Refusal 0 -7 Does not apply 0 0 5 320000 1 500000 2 1000000 1 1400000 1 1500000 1 2000000 2 2200000 1 5000000 4 6000000 1 6500000 1 7000000 1 9500000 1 10000000 1 12000000 1 13590000 1 13995000 1 15000000 3 18000000 1 18589000 1 22000000 1 28720000 1 30000000 1 34000000 3 35505000 1 36000000 1 39000000 1 40000000 3 45000000 1 52000000 1 60500000 1 71000000 1 80000000 1 90000000 1 105760127 1 114932905 1 140000000 1 143771000 1 165000000 1 167000000 1 180000000 1 216134521 1 230000000 1 235000000 2 302000000 1 340000000 1 360000000 1 578000000 1 873000000 1 879921000 1 950362768 1 1000000000 1 1381997000 1 1480000000 1 1650000000 1 2891617000 1 11100000000 1 55392850000 1 Sysmiss 241 Net book value of machinery 113 247 -9 Don't know 38 -8 Refusal 0 -7 Does not apply 0 0 4 9 1 25221 1 40000 1 200000 1 230000 1 300000 1 915000 1 1000000 1 1104695 1 1150000 1 1466315 1 1500000 1 2500000 1 3000000 2 3200919 1 4000000 1 4269000 1 4780000 1 5000000 4 6631000 1 6700000 1 6830000 1 7000000 1 7915000 1 8499057 1 8600000 1 11100000 1 12000000 7 13700000 1 14514026 1 15000000 1 16000000 1 18748426 1 19000000 1 19051000 1 20000000 2 20252000 1 21570000 1 22000000 1 25046676 1 26000000 1 30000000 1 31000000 1 35000000 2 40000000 2 46144000 1 63000000 1 65000000 1 78866000 1 92268000 1 120000000 1 140000000 1 150000000 1 169528000 1 199403000 1 223295000 1 600000000 1 614000000 1 Sysmiss 247 Net book value of land and buildings (LCU) 113 247 -9 Don't know 38 -8 Refusal 0 -7 Does not apply 0 0 21 9 1 44600 1 1000000 2 1284221 1 2000000 1 2308229 1 3000000 3 4591480 1 5000000 2 5781000 1 5800000 1 6030000 1 6100000 1 6400000 1 7620000 1 8665615 1 10000000 1 10488843 1 10700000 1 10966604 1 12000000 2 13682000 1 14000000 1 14870000 1 15000000 2 20000000 2 25000000 2 28547000 1 30000000 1 32000000 1 38600000 1 40000000 1 50000000 2 55510000 1 63000000 1 70000000 1 86000000 1 97000000 1 100000000 1 200000000 1 218000000 1 298825000 1 350000000 1 400000000 1 694488000 1 Sysmiss 247 Replacement cost for machinery 113 247 -9 Don't know 40 -8 Refusal 0 -7 Does not apply 0 0 3 225000 1 500000 1 550000 1 600000 1 1300000 1 1500000 3 2000000 2 2500000 1 3000000 4 3850000 1 6000000 1 7500000 1 10000000 3 11000000 1 12350000 1 15000000 4 16000000 1 20000000 5 22000000 1 25000000 3 26000000 1 30000000 5 31000000 1 35000000 1 40000000 6 44800000 1 50000000 2 55000000 2 55500000 1 70000000 1 100000000 1 101000000 1 105000000 1 110000000 1 150000000 1 200000000 1 230000000 1 250000000 1 614000000 1 700000000 1 1800000000 1 3000000000 1 Sysmiss 247 Replacement cost for land and buildings (LCU) 113 247 -9 Don't know 41 -8 Refusal 0 -7 Does not apply 0 0 5 45000 1 100000 1 500000 2 1000000 1 2000000 1 2500000 2 3000000 1 5000000 2 6000000 1 6500000 1 7000000 3 10000000 6 15000000 4 16000000 1 17000000 1 20000000 4 20500000 1 23000000 1 25000000 1 28000000 1 30000000 2 35000000 1 50000000 5 55500000 1 60000000 1 70000000 3 80000000 2 90000000 1 100000000 1 120000000 3 140000000 1 150000000 2 195000000 1 218000000 1 250000000 1 336000000 1 450000000 1 800000000 1 840000000 1 1000000000 1 Sysmiss 247 Expectations about annual sales in next fiscal yr In the next fiscal year, do you expect this establishment?s annual sales to increase, stay the same or decrease? 360 0 -9 Don't know 6 -8 Refused 0 1 Increase 183 2 Stay the same 110 3 Decrease 61 % of expected increase in annual sales in the next fiscal yr By what percentage do you expect this establishment's annual sales to INCREASE? 183 177 -9 Don't know 6 -8 Refused 0 2 1 3 3 4 2 5 15 6 1 7 4 9 1 10 60 12 3 15 18 20 39 25 7 30 12 35 1 40 3 50 3 60 1 100 3 Sysmiss 177 % of expected decrease in annual sales in the next fiscal yr By what percentage do you expect this establishment?s annual sales to DECREASE? 61 299 -9 Don't know 3 -8 Refused 0 4 1 5 8 7 1 10 9 15 11 20 8 25 1 30 9 40 1 50 9 Sysmiss 299 Perception of corruption - Town no. 1 360 0 -9 Don't know 50 -8 Refused 0 -7 DOES NOT APPLY 22 0 No obstacle 32 1 Minor obstacle 90 2 Moderate obstacle 83 3 Major obstacle 55 4 Very severe obstacle 28 Perception of corruption - Town no. 2 360 0 -9 Don't know 47 -8 Refused 1 -7 DOES NOT APPLY 23 0 No obstacle 78 1 Minor obstacle 44 2 Moderate obstacle 85 3 Major obstacle 54 4 Very severe obstacle 28 Perception of corruption - Town no. 3 360 0 -9 Don't know 46 -8 Refused 1 -7 DOES NOT APPLY 20 0 No obstacle 21 1 Minor obstacle 22 2 Moderate obstacle 49 3 Major obstacle 95 4 Very severe obstacle 106 Perception of corruption - Town no. 4 360 0 -9 Don't know 50 -8 Refused 0 -7 DOES NOT APPLY 22 0 No obstacle 20 1 Minor obstacle 27 2 Moderate obstacle 51 3 Major obstacle 110 4 Very severe obstacle 80 Perception of corruption - Town no. 5 360 0 -9 Don't know 47 -8 Refused 0 -7 DOES NOT APPLY 21 0 No obstacle 17 1 Minor obstacle 18 2 Moderate obstacle 40 3 Major obstacle 68 4 Very severe obstacle 149 Main respondent's yrs with the firm Please complete the following information about the interviewee(s) 360 0 -8 Refused 0 1 10 2 18 3 14 4 21 5 12 6 20 7 15 8 22 9 10 10 25 11 18 12 19 13 13 14 10 15 12 16 11 17 13 18 8 19 4 20 29 21 13 22 15 23 13 25 5 26 1 27 1 28 2 30 1 33 1 35 3 39 1 Main respondent's yrs in the position Please complete the following information about the interviewee(s) 360 0 -8 Refused 0 1 22 2 28 3 20 4 29 5 17 6 18 7 18 8 19 9 8 10 28 11 12 12 16 13 10 14 7 15 10 16 9 17 12 18 7 19 4 20 26 21 12 22 14 23 9 25 2 26 1 35 1 37 1 Main respondent's gender Please complete the following information about the interviewee(s) 360 0 -8 Refused 0 1 Male 269 2 Female 91 Second respondent's yrs with the firm Please complete the following information about the interviewee(s) 360 0 -8 Refused 0 -7 does not apply code 333 1 4 3 2 5 3 6 2 7 3 8 2 10 3 12 3 18 1 19 1 20 2 30 1 Second respondent's yrs in the position Please complete the following information about the interviewee(s) 360 0 -8 Refused 0 -7 does not apply code 333 1 7 2 2 5 2 7 3 8 3 10 4 12 3 19 1 20 2 Second respondent's gender Please complete the following information about the interviewee(s) 360 0 -8 Refused 0 -7 does not apply code 333 1 Male 10 2 Female 17 Third respondent's yrs with the firm Please complete the following information about the interviewee(s) 360 0 -8 Refused 0 -7 does not apply code 358 4 1 5 1 Third respondent's yrs in the position Please complete the following information about the interviewee(s) 360 0 -8 Refused 0 -7 does not apply code 358 4 1 5 1 Third respondent's gender Please complete the following information about the interviewee(s) 360 0 -8 Refused 0 -7 does not apply code 358 1 Male 1 2 Female 1 Time face-to-face main interview ends: Day Time face-to-face interview ends 360 0 -8 Refused 0 1 10 2 7 3 10 4 13 5 19 6 20 7 11 8 12 9 3 10 10 11 17 12 14 13 22 14 16 15 11 16 4 17 10 18 13 19 10 20 10 21 17 22 14 23 6 24 5 25 11 26 13 27 13 28 12 29 12 30 8 31 7 Time face-to-face main interview ends: Month Time face-to-face interview ends 360 0 -8 Refused 0 1 8 2 79 3 85 4 49 5 63 6 49 7 24 8 3 Time face-to-face main interview ends: Year Time face-to-face interview ends 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 2013 360 Time face-to-face main interview ends: Minutes Time face-to-face interview ends 360 0 -8 Refused 0 0 9 1 4 2 7 3 4 4 4 5 13 6 4 7 13 8 3 9 5 10 12 11 3 12 7 13 5 14 5 15 13 16 3 17 5 18 4 19 3 20 9 21 5 22 5 23 8 24 2 25 8 26 8 27 2 28 2 29 4 30 13 31 4 32 3 33 6 34 6 35 9 36 3 37 8 38 1 39 4 40 14 41 5 42 3 43 5 45 11 46 4 47 4 48 6 49 4 50 14 51 6 52 4 53 6 54 6 55 11 56 4 57 7 58 6 59 4 Truthfullness of responses to questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: 360 0 -8 Refused 0 1 Truthful 306 2 Somewhat truthful 52 3 Not truthful 2 Accuracy of responses to questions regarding figures The responses to the questions regarding figures (productivity and employment numbers): 360 0 -8 Refused 0 1 Are taken directly from establishment records 155 2 Are estimates computed with some precision 132 3 Are arbitrary and unreliable numbers 23 4 Are partially taken directly from establishment records and partially estimated 50 Questionnaire completion information SUPERVISORS PLEASE ANSWER This questionnaire was completed in: If answer is 1 then STOP HERE 360 0 -8 Refused 0 1 One visit in face-to-face interview with one person 328 2 One visit in face-to-face interview with different managers/staff 25 3 Several visits 7 Estimate duration of the whole interview: Hours 32 328 -8 Refused 0 0 8 1 22 2 1 3 1 Sysmiss 328 Estimated duration of the whole interview: Minutes 32 328 -8 Refused 0 0 6 6 1 10 4 20 1 26 1 30 5 33 1 35 1 40 3 45 4 50 4 55 1 Sysmiss 328 Given innovation module? 360 0 -8 Refused 0 1 Yes 213 2 No 147 Mode of questionnaire implementation 213 147 -8 Refused 0 1 Face-to-face interview_ immediately after the main survey 212 2 Face-to-face interview_ second visit 1 3 Phone interview 0 4 Other_ please can you specify 0 Sysmiss 147 Mode of questionnaire implementation (Other) 0 Time innovation module starts: Day 213 147 -8 Refused 0 1 4 2 5 3 4 4 7 5 9 6 15 7 6 8 7 9 1 10 9 11 11 12 8 13 13 14 6 15 5 16 3 17 8 18 6 19 7 20 5 21 10 22 9 23 4 24 1 25 8 26 11 27 8 28 7 29 8 30 3 31 5 Sysmiss 147 Time innovation module starts: Month 213 147 -8 Refused 0 1 6 2 43 3 52 4 35 5 35 6 31 7 10 8 1 Sysmiss 147 Time innovation module starts: Year 213 147 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 2013 213 Sysmiss 147 Time innovation module starts: Minutes 213 147 -8 Refused 0 0 5 1 3 2 1 3 3 4 2 5 8 6 3 7 1 8 13 9 1 10 5 11 4 12 3 13 3 14 5 15 7 16 1 17 1 18 3 19 1 20 4 21 3 22 2 23 1 24 4 25 4 26 6 27 4 28 3 29 3 30 4 31 5 32 2 33 2 35 3 36 5 37 2 38 2 39 3 40 4 41 2 42 4 43 3 45 9 46 2 47 3 48 2 49 3 50 10 51 4 52 1 53 2 54 4 55 7 56 3 57 7 58 5 59 3 Sysmiss 147 No. of new/significantly improved products/services introduced over last How many new or significantly improved products did this establishment introduce in the market over the last three years? If NONE or DON'T KNOW, GO TO QUESTION O.7 135 225 -9 Don't know 11 -8 Refused 0 0 12 1 38 2 17 3 18 4 2 5 10 6 4 10 7 14 1 15 3 20 5 40 2 50 1 70 1 100 3 Sysmiss 225 ECAo1a. No. of new/significantly improved products/services introduced over last 3 yrs Main new/significantly improved product/service 112 "semafor" and "babura" peppers 1 Acrylic-paint coatings for wood, metal 1 Adhesives for sponge 1 Aronia juice 1 Asw>mercantis, system for monitoring of activities of retail outlets 1 Baby food and prams 1 Balcony fences used to be made of several segments, and now we make them out of one piece and we save on welding and assembling 1 Bathing suites 1 Behaton cubes, of various shapes and dimensions, colors 1 Biomass boiler, environmentally friendly product 1 Body massager, air bra, fitness sneakers 1 Braided rope with eight splices without pad, braided rope with 16 splices made of polypropylene with three threads, used in household and for diy activities 1 Building external water supply and sewerage 1 Cardboard picture books 1 Channel boxes for electric power lines 1 Chocolate bars for catering 1 Coffee of new taste 1 Concrete planks, concrete pillars 1 Conducting electrical wiring with suspended ceiling 1 Cooling cabinets for meat and meat products, as well as milk and dairy products, we started making them not only of stainless steel, but also of coated galvanized sheet metal, and buyer can choose the color , and we have also started using new 1 Cruises, travels to philippines, on line education system 1 Dealing with all printing issues 1 Dishes with ceramic coating resistant to high temperatures, pans 1 Domestic sausage 1 Dried vegetables, dill used for human nutrition 1 Electro cabinets, ups devices, diskos measuring systems, solar panels 1 Electro-brush for new purpose 1 Engines for trucks and building machinery 1 Equipment for removing snow 1 Extra offer of packing in bags 1 Feta cheese 1 Fire-fighting glass 1 Food flavorings and colorings 1 Fossil watch 1 Frozen plums 1 Granite stairs and floors for business and residential outlets 1 Grouts/ basic 1 Guitars, electric and acoustic, gibson 1 High quality, decals and print are not removed, colors are not washed out during washing 1 Hygiene products, and especially anitra disc 1 I started with import of jim beam 1 Improved hotel appearance, new rooms, new menus, we've upgraded the entire offer, banquet packs are changed 1 Innovated products, new generation of networking 1 Installation of elevators without machine room 1 Issuing registration labels for cars 1 It is about to be launched in the market 1 Led spotlight 1 Lighting, reduced power consumption by the commercial 1 Lotion with stem cells 1 Machining engine heads 1 Maltodextrin - an additive used in food industry, for baby food for example, sweets, pastry, meat products. it is produced as fine white powder, smell-free and mildly sweet, made by hydrolysis of corn starch 1 Memory mat for beds 1 Men's clothes 1 Mexican tortilla, ready-made pastry, with long shelf life, it can be kept at room temperature, 350 gr. pack 1 Mobile phone bands, key bands, emblems, several types of print 1 New baked products and new ice cream flavors, packaging is changed. we have a new brand bas bas 1 New brand asics 1 New car wash, machine car wash with modern technology 1 New hygiene products 1 New jewelry collections and new dietary supplements, new cosmetic products 1 New lighting technology, led 1 New line for making baked products 1 New shapes and quality of joinery treatment 1 New type of cement 1 New window system, kbe profile 1 New wing of wind generators, small and medium power 1 Office chair 1 Official uniform, material and style are different 1 Online access to company accounting data 1 Optometry as a service available 1 Organization of product delivery 1 Pasta, complete production, we have about ten types. we now have frozen pastry, puff pastry. production of toilet paper, napkins, paper products 1 Pellet exported to the west, about 95% of production 1 Pharmaceuticals 1 Preservative for dairy industry 1 Printed napkin new in our market 1 Product for oil platforms, parts and equipment for oil platforms 1 Production and sale of concrete 1 Production of wooden beds 1 Purchase of used mobile phones 1 Rovex norwegian radiators, swimming pools for gardens and led light bulbs 1 Sale innovations, obtained are more modern devices for dispensing fuel 1 Self-adhesive printed bands with solvent natural rubber adhesive 1 Self-placing concrete 1 Shaggy carpets with bigger pile, with thicker and shaggier "hair" 1 Shapes and hardness of abrasive materials, demanded by our old and new buyers 1 Shredding of metal waste with scissors 1 Significantly upgraded processing by forging of iron elements 1 Software 1 Somersby, 0,33l, glass bottle 1 Spare parts for new cars 1 Stirrups, processed reinforcement 1 Structured cabling and protective systems 1 Taste of coffee is new 1 Thermic wood processing 1 Thermo stable chocolate cream 1 Toasted sandwiches and beverages 1 Toilet paper that we started producing ourselves 1 Tools for processing wood 1 Travels to new destinations thailand, berlin, peru 1 Tubes for analysis of milk 1 Two facial creams and one lipstick specific for their features and ingredients 1 Uniforms for safety of employees, made of water resistant, water repellent and fire resistant material 1 Upgraded production of children's beds, chests of drawers and cabinets 1 Vibro silicone gel filler for aluminum profiles (a machine that fills aluminum profiles used in building for filling building openings - windows/ doors, the filling are silicone granules) 1 Vocne kapi, candied fruit peel (orange and lemon), pomelo 1 Warmer for ta stoves of 833-2500w 1 We didn't introduce anything in 2011 1 We have bought a waste paper baling press 1 We have improved quality of fabrics for upholstering, fabrics are now of better quality and more durable 1 We have introduced higher level of dioptric glasses 1 Women's shoes 1 Main new /significantly improved product/service new to local market IF 2, GO TO QUESTION O.3 112 248 -9 Don't know 2 -8 Refused 0 1 Yes 72 2 No 38 Sysmiss 248 Main new /significantly improved product/service new to national market IF 2, GO TO QUESTION O.3 74 286 -9 Don't know 2 -8 Refused 0 1 Yes 53 2 No 19 Sysmiss 286 Main new /significantly improved product/service new to international ma 55 305 -9 Don't know 4 -8 Refused 0 1 Yes 9 2 No 42 Sysmiss 305 ECAo2c. Main new /significantly improved product/service new to international market New product/service: Added new functions to existing product/service 112 248 -9 Don't know 2 -8 Refused 0 -7 DOES NOT APPLY 6 1 Yes 76 2 No 28 Sysmiss 248 New product: Uses new materials/components that enhance its performance SHOW CARD 110 250 -9 Don't know 0 -8 Refused 0 -7 DOES NOT APPLY 62 1 Yes 36 2 No 12 Sysmiss 250 New product: Uses new technology SHOW CARD 110 250 -9 Don't know 1 -8 Refused 0 -7 DOES NOT APPLY 60 1 Yes 32 2 No 17 Sysmiss 250 New product: Looks different from the existing product SHOW CARD 110 250 -9 Don't know 0 -8 Refused 0 -7 DOES NOT APPLY 61 1 Yes 39 2 No 10 Sysmiss 250 New product/service: Completely new to the establishment 112 248 -9 Don't know 1 -8 Refused 0 -7 DOES NOT APPLY 2 1 Yes 82 2 No 27 Sysmiss 248 New product/service: Other 112 248 -9 Don't know 0 -8 Refused 0 -7 DOES NOT APPLY 0 1 Yes 0 2 No 112 Sysmiss 248 New product/service: Other specified 13 Aesthetics And Application 1 By Features And Ingredients 1 Completely New Service In The Market 1 Design And Quality 1 In Technological Processing 1 It Dries Quickly, No Unpleasant Smell, Environmentally Friendly Product, Not Harmful, Wider Product Application - It Can Also Be Used For Wood, Metal, Walls 1 It Is Self-Placing 1 It Uses Less Electricity 1 More Modern Product In The Market 1 Product Shape And Purpose Are Different 1 Quality 1 Semafor Pepper Has A Lot Better Yield Than Regular Pepper, Rare Product In The Local Market 1 Taste Of Coffee 1 New product/service is more efficient/easier to use than existing produc 62 298 -9 Don't know 3 -8 Refused 0 -7 DOES NOT APPLY 6 1 Yes 32 2 No 21 Sysmiss 298 ECAo3g. New product/service is more efficient/easier to use than existing product/service % annual sales accounted for by new or significantly improved products/se In fiscal year [insert last complete fiscal year], what percentage of this establishment's total annual sales was accounted for by products that were introduced or significantly improved over the last three years? 112 248 -9 Don't know 8 -8 Refused 0 -6 ALL NEW OR SIGNIFICANTLY IMPROVED PRODUCTS WERE INTRODUCED IN THE CURRENT FISCAL YEAR 2 0 2 1 3 2 7 3 6 5 9 6 1 7 1 8 1 10 19 15 7 17 1 20 16 25 1 30 16 40 4 45 1 50 1 60 1 70 1 80 1 90 1 100 2 Sysmiss 248 ECAo4. % annual sales accounted for by new or significantly improved products/services Way in which main new/significantly improved product/service introduced Which of the following best describes the way in which the main new or significantly improved product was introduced? 112 248 -9 Don't know 1 -8 Refused 0 1 Developed or adapted by this establishment_ from its own ideas 45 2 Licensed products or services from another firm 21 3 Developed in cooperation with domestic suppliers 9 4 Developed in cooperation with suppliers abroad 8 5 Developed in cooperation with domestic client firms 4 6 Developed in cooperation with client firms abroad 3 7 Developed in cooperation with external academic or research institutions 2 8 Introduced the establishment's own version of a product or service already supplied (by another firm) 17 9 Other_ SPONTANEOUS - please specify 2 Sysmiss 248 Way in which main new/significantly improved product/service introduced Which of the following best describes the way in which the main new or significantly improved product was introduced? 2 Developed Together With The Ministry Of Interior 1 They Saw It Among Competitors And Then They Introduced It As Well 1 ECAo5x. Way in which main new/significantly improved product/service introduced (Other) Purchase/license inventions Did the establishment have to purchase or license any inventions, patent or know-how in order to start producing this new or significantly improved product? 112 248 -9 Don't know 0 -8 Refused 0 1 Yes 18 2 No 94 Sysmiss 248 Introduced new methods of supplying products/services over last 3 yrs 83 277 -9 Don't know 0 -8 Refused 0 1 Yes 35 2 No 48 Sysmiss 277 Introduced new logistics 83 277 -9 Don't know 1 -8 Refused 0 1 Yes 33 2 No 49 Sysmiss 277 Introduced new ancillary support services over last 3 yrs 83 277 -9 Don't know 0 -8 Refused 0 1 Yes 39 2 No 44 Sysmiss 277 New method of supplying products/services new to local market 63 297 -9 Don't know 3 -8 Refused 0 1 Yes 26 2 No 34 Sysmiss 297 New method of supplying products/services new to national market 29 331 -9 Don't know 3 -8 Refused 0 1 Yes 18 2 No 8 Sysmiss 331 New method of supplying products/services new to international market 21 339 -9 Don't know 2 -8 Refused 0 1 Yes 7 2 No 12 Sysmiss 339 New method of supplying products/services: change in techniques READ OUT 63 297 -9 Don't know 0 -8 Refused 0 1 Yes 43 2 No 20 Sysmiss 297 New method of supplying products/services: change in machinery and equi READ OUT Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Machinery and equipment 63 297 -9 Don't know 0 -8 Refused 0 1 Yes 37 2 No 26 Sysmiss 297 ECAo10b. New method of supplying products/services: change in machinery and equipment New method of supplying products/services: change in software READ OUT Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Software 63 297 -9 Don't know 0 -8 Refused 0 1 Yes 28 2 No 35 Sysmiss 297 New method of supplying products/services: changes in management 63 297 -9 Don't know 0 -8 Refused 0 1 Yes 32 2 No 31 Sysmiss 297 Way of intro of main new/significantly improved production/delivery meth Which of the following best describes the way in which this establishment introduced the main new or significantly improved production or delivery method? 63 297 -9 Don't know 2 -8 Refused 0 1 Developed or adapted by this establishment_ from its own ideas 32 2 Licensed products or services from another firm 7 3 Developed in cooperation with domestic suppliers 5 4 Developed in cooperation with suppliers abroad 2 5 Developed in cooperation with domestic client firms 1 6 Developed in cooperation with client firms abroad 5 7 Developed in cooperation with external academic or research institutions 0 8 Introduced the establishment's own version of a product or service already supplied (by another firm) 9 9 Other_ SPONTANEOUS - please specify 0 Sysmiss 297 ECAo11. Way of intro of main new/significantly improved production/delivery method Way of intro of main new/significantly improved production/delivery met 0 0 ECAo11x. Way of intro of main new/significantly improved production/delivery method (Oth) Purchase/license inventions Did the establishment have to purchase or license any inventions, patent or know-how in order to apply this new production or delivery method? 63 297 -9 Don't know 0 -8 Refused 0 1 Yes 7 2 No 56 Sysmiss 297 Technology compared to the technology of establishment's main competitor SHOW CARD Thinking of your main product line and comparing your firm's technology with that of your closest competitor, which of the following best summarizes your position? 27 333 -9 Don't know 1 -8 Refused 0 -7 NO COMPETITORS 0 1 My firm's technology is less advanced than that of my main competitor 5 2 My firm's technology is about the same as that of my main competitor 15 3 My firm's technology is more advanced than that of my main competitor 6 Sysmiss 333 New knowledge management systems 79 281 -9 Don't know 0 -8 Refused 0 1 Yes 46 2 No 33 Sysmiss 281 Introduction of management systems for general production or supply ope 79 281 -9 Don't know 0 -8 Refused 0 1 Yes 37 2 No 42 Sysmiss 281 ECAo14b. Introduction of management systems for general production or supply operations New methods for distributing responsibilities 79 281 -9 Don't know 1 -8 Refused 0 1 Yes 56 2 No 22 Sysmiss 281 Significant change to the management structure of the establishment 79 281 -9 Don't know 0 -8 Refused 0 1 Yes 30 2 No 49 Sysmiss 281 New types of collaborations with businesses 79 281 -9 Don't know 1 -8 Refused 0 1 Yes 34 2 No 44 Sysmiss 281 Outsourcing 79 281 -9 Don't know 0 -8 Refused 0 1 Yes 26 2 No 53 Sysmiss 281 Significant changes in the product's appearance 107 253 -9 Don't know 1 -8 Refused 0 1 Yes 41 2 No 65 Sysmiss 253 Introduction of a new method of advertising or product promotion 107 253 -9 Don't know 1 -8 Refused 0 1 Yes 88 2 No 18 Sysmiss 253 Introduction of a new method of product placement or sales channels 107 253 -9 Don't know 1 -8 Refused 0 1 Yes 50 2 No 56 Sysmiss 253 New pricing strategies to market the establishment's goods or services 107 253 -9 Don't know 2 -8 Refused 0 1 Yes 56 2 No 49 Sysmiss 253 Spending on R&D within establishment over last 3 yrs? Over the last three years, did this establishment spend on research and development activities within the establishment? 58 302 -9 Don't know 0 -8 Refused 0 1 Yes 46 2 No 12 Sysmiss 302 Expenditures on R&D within establishment in last fiscal yr (LCU) In fiscal year [INSERT last complete fiscal year], how much did this establishment spend on research and development activities performed within this establishment? Please include personnel cost, materials and purchase of fixed assets. 46 314 -9 Don't know 20 -8 Refusal 0 -7 Does not apply 1 0 1 9 1 10 1 30000 1 50000 1 200000 1 400000 1 500000 3 600000 1 1000000 4 1200000 1 2000000 2 5000000 2 6500000 1 10000000 3 80000000 1 Sysmiss 314 Spending on R&D contracted with other companies over last 3 yrs? Over the last three years, did this establishment spend on research and development activities contracted with other companies? 58 302 -9 Don't know 1 -8 Refused 0 1 Yes 29 2 No 28 Sysmiss 302 Expenditures on R&D contracted with other companies in last fiscal yr (L In fiscal year [INSERT last complete fiscal year], how much did this establishment spend on research and development activities contracted with other companies? 29 331 -9 Don't know 14 -8 Refusal 0 -7 Does not apply 2 0 2 9 2 300000 1 400000 1 500000 2 1500000 1 2000000 1 2300000 1 4000000 2 Sysmiss 331 ECAo19. Expenditures on R&D contracted with other companies in last fiscal yr (LCU) Spending on acquisition of external knowledge over last 3 yrs? INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would now like to ask you questions related to the acquisition of external knowledge and use of computers. Over the last three years, did this establishment spend on the acquisition of external knowledge? This includes purchase or licensing of patents and non-patented inventions, know-how and other types of knowledge from other businesses or organizations. INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 213 147 -9 Don't know 4 -8 Refused 0 1 Yes 43 2 No 166 Sysmiss 147 Source of purchase or license of the latest invention SHOW CARD Was the latest invention, patent or know-how licensed or purchased from: INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 43 317 -9 Don't know 2 -8 Refused 0 1 A (COUNTRY) firm 16 2 A (COUNTRY) research institute or university 1 3 A foreign firm 20 4 A foreign research institute or university 0 5 Other 4 Sysmiss 317 % of workforce that regularly used PCs in their jobs at end last fiscal At the end of fiscal year [insert last complete fiscal year], what percent of this establishment's workforce regularly used personal computers in their jobs? INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 213 147 -9 Don't know 5 -8 Refused 0 0 1 1 2 2 3 3 3 5 4 6 2 7 1 8 1 10 21 12 1 15 6 17 1 20 26 25 4 30 19 35 1 40 11 43 1 45 1 50 18 60 5 64 1 65 1 66 1 70 4 80 6 90 8 95 6 98 1 99 1 100 47 Sysmiss 147 ECAo22a. % of workforce that regularly used PCs in their jobs at end last fiscal yr % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], what percent of this establishment's workforce regularly used personal computers in their jobs? INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 213 147 -9 Don't know 15 -8 Refused 0 -7 THE ESTABLISHMENT WAS NOT IN BUSINESS THREE YEARS AGO 6 0 2 1 6 2 3 3 5 5 8 6 1 7 1 8 3 9 2 10 17 12 2 15 4 17 1 18 1 20 21 25 2 30 28 40 6 41 1 45 1 50 9 55 1 60 3 66 1 70 6 75 2 80 10 90 5 95 5 98 1 100 34 Sysmiss 147 Ever been granted a patent? INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would now like to ask you questions related to protection of innovation. Has this establishment ever been granted a patent? INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 213 147 -9 Don't know 5 -8 Refused 0 1 Yes 10 2 No 198 Sysmiss 147 Apply for a patent/trademark over last 3 yrs? SHOW CARD During the last three years, did this establishment apply for a patent or a trademark? =50, OTHERWISE GO TO QUESTION VEB.1 If Don't Know, GO TO QUESTION R.1 IF NUMBER OF EMPLOYEES >=50, OTHERWISE GO TO QUESTION VEB.1]]> INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 213 147 -9 Don't know 4 -8 Refused 0 1 Yes_ for a patent only 2 2 Yes_ for a trademark only 32 3 Yes_ for both a patent and a trademark 0 4 No 175 Sysmiss 147 Over the last three years, in which country or countries did this establishment apply for a patent or a trademark? INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 34 0 Belgium 1 Montenegro,Slovenia,Serbia,Macedonia,Croatia,Bulga 1 Montenegro,Zambia,Macedonia,Bosnia-Herzegovina,Alb 1 Refused 3 Serbia 24 Serbia,Germany 1 Slovenia 1 Slovenia,Serbia 1 Switzerland,Italy,Germany 1 Granted a patent/trademark over last 3yrs? SHOW CARD Over the last three years, has this establishment been granted a patent or a trademark? INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 34 326 -9 Don't know 0 -8 Refused 0 1 Yes_ for a patent only 1 2 Yes_ for a trademark only 28 3 Yes_ for both a patent and a trademark 0 4 No 5 Sysmiss 326 Dealing with problems in the production process over last fiscal yr Over the last complete fiscal year [insert last complete fiscal year], what best describes what happened at this establishment when a problem in the production process arose? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 45 315 -9 Don't know 0 -8 Refused 0 -7 DOES NOT APPLY 3 1 We fixed it but did not take further action 3 2 We fixed it and took action to make sure it did not happen again 30 3 We fixed it and took action to make sure that it did not happen again_ and had a continuous improvement process to antic 8 4 No action was taken 1 Sysmiss 315 Number of production performance indicators monitored over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], how many production performance indicators were monitored at this establishment? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 45 315 -9 Don't know 3 -8 Refused 0 1 1-2 production performance indicators 14 2 3-9 production performance indicators 19 3 10 or more production performance indicators 5 4 No production performance indicators 4 Sysmiss 315 Time frame of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what best describes the time frame of production targets at this establishment? Examples of production targets are: production, quality, efficiency, waste, on-time delivery. INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 45 315 -9 Don't know 2 -8 Refused 0 1 Main focus was on short-term (less than one year) production targets 8 2 Main focus was on long-term (more than one year) production targets 12 3 Combination of short term and long term production targets 22 4 No production targets 1 Sysmiss 315 Achievement of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], how easy or difficult was it for this establishment to achieve its production targets? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 44 316 -9 Don't know 3 -8 Refused 0 1 Possible to achieve without much effort 1 2 Possible to achieve with some effort 13 3 Possible to achieve with normal amount of effort 14 4 Possible to achieve with more than normal effort 6 5 Only possible to achieve with extraordinary effort 7 Sysmiss 316 Awareness of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], who was aware of the production targets at this establishment? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 44 316 -9 Don't know 4 -8 Refused 0 1 Only senior managers 11 2 Most managers and some production workers 16 3 Most managers and most production workers 1 4 All managers and most production workers 12 Sysmiss 316 Basis for managers' performance bonuses over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what were managers' performance bonuses usually based on? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 45 315 -9 Don't know 2 -8 Refused 0 -7 DOES NOT APPLY 0 1 Their own performance as measured by production targets 14 2 Their team or shift performance as measured by production targets 8 3 Their establishment's performance as measured by production targets 5 4 Their company's performance as measured by production targets 4 5 No performance bonuses 12 Sysmiss 315 Primary way of promoting non-managers over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what was the primary way non-managers were promoted at this establishment? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 45 315 -9 Don't know 6 -8 Refused 0 -7 DOES NOT APPLY (NO PROMOTIONS OF NON-MANAGERS IN THE LAST COMPLETE FISCAL YEAR) 0 1 Promotions were based solely on performance and ability 27 2 Promotions were based partly on performance and ability_ and partly on other factors (for example_ tenure or family conn 3 3 Promotions were based mainly on factors other than performance and ability (for example_ tenure or family connections) 0 4 Non-managers are normally not promoted 9 Sysmiss 315 Reassignment/dismissal of under-performing non-manager over last fiscal SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], when was an under-performing non-manager reassigned or dismissed? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 45 315 -9 Don't know 7 -8 Refused 0 -7 DOES NOT APPLY (NO UNDER-PERFORMING NON-MANAGERS IN THE LAST COMPLETE FISCAL YEAR) 8 1 Within 6 months of identifying non-manager under-performance 9 2 After 6 months of identifying non-manager under-performance 2 3 Rarely or never 19 Sysmiss 315 ECAr15. Reassignment/dismissal of under-performing non-manager over last fiscal yr Time innovation module ends: Day 213 147 -8 Refused 0 1 4 2 5 3 4 4 7 5 9 6 15 7 6 8 7 9 1 10 9 11 11 12 8 13 13 14 6 15 5 16 3 17 8 18 6 19 7 20 5 21 10 22 9 23 4 24 1 25 8 26 11 27 8 28 7 29 8 30 3 31 5 Sysmiss 147 Time innovation module ends: Month 213 147 -8 Refused 0 1 6 2 43 3 52 4 35 5 35 6 31 7 10 8 1 Sysmiss 147 Time innovation module ends: Year 213 147 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 2013 213 Sysmiss 147 Time innovation module ends: Minutes 213 147 -8 Refused 0 0 3 1 6 2 2 3 2 4 1 5 8 6 2 7 2 8 1 9 3 10 6 11 3 12 4 13 4 14 3 15 11 16 4 17 6 18 6 19 1 20 7 21 3 22 3 23 2 24 1 25 6 26 3 27 3 28 2 29 5 30 8 31 2 33 2 34 4 35 1 36 11 37 2 38 1 40 6 41 1 42 1 43 2 44 3 45 5 46 2 47 4 48 4 49 2 50 7 51 3 52 4 53 1 54 2 55 7 56 4 57 1 58 4 59 6 Sysmiss 147 Innovation module respondent same as main questionnaire respondent? 213 147 -8 Refused 0 1 Yes 212 2 No 1 Sysmiss 147 Innovation module respondent's yrs with the firm 1 359 -8 Refused 0 8 1 Sysmiss 359 Innovation module respondent's yrs in the position 1 359 -8 Refused 0 5 1 Sysmiss 359 Innovation module respondent's gender 1 359 -8 Refused 0 1 Male 0 2 Female 1 Sysmiss 359 QNRNO. QUESTIONNAIRE NUMBER 360 0 6024718 20790202 -9 Don't know -8 Refusal -7 Does not apply 2008/9 panel code 120 240 2 385 -9 Don't know -8 Refusal -7 Does not apply 2008/9 q're number 120 240 2019 51346 -9 Don't know -8 Refusal -7 Does not apply Sampling panel information from final progress report 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 0 240 1 120 Weight according to strict eligibility 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1 77 1.18055729190015 5 1.19031149957243 4 1.2349758016155 4 1.30603591718465 2 1.41844845066153 1 1.42911795558214 2 1.51498464163485 1 1.54327807297268 1 1.55945351313123 2 1.70624983515584 3 1.72615031497764 2 1.83114881916043 4 1.84462076859398 3 1.9552025774795 2 2.17494298232861 1 2.35950372616168 3 2.40926806803982 1 2.46859044093788 7 2.95650462294204 1 3.28344715713137 2 3.71551216658379 10 3.74969593032448 3 3.98343479282751 1 4.49262469790045 19 5.90468187942652 11 6.38619451342744 16 6.46650276479824 1 6.81604345478734 5 7.19937875282248 3 7.5752814554248 2 10.3105622525961 9 14.6481529608937 10 15.7462087992476 8 19.9008075383212 16 22.3306323757927 6 23.8420776657428 1 25.7292370769036 11 32.5048588166746 5 35.4883012194532 6 37.7538969810416 3 38.3207088743507 10 39.20023137737 17 49.1458634943275 6 50.2097686525229 4 53.7228048997409 1 54.4303327645934 10 80.0882190954515 15 93.43118078725 6 98.0765117220398 6 103.424973385759 9 134.953320036283 2 Weight according to median eligibility 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1 20 1.06265060243075 4 1.13902070461446 10 1.21324260516578 15 1.25312571041362 5 1.32433944780291 5 1.4689193654101 10 1.60954255725444 3 1.61582085736718 3 1.62240074497686 1 1.66946023920236 2 2.10106736871274 1 2.13031370770316 5 2.14955353875996 4 2.25207194611041 4 2.29141601459147 2 2.32265060245579 1 2.33174493644828 2 2.45066163367356 1 2.45848270658641 1 2.51072686979301 3 2.64249846828911 3 2.83807025861873 2 3.44960556254664 3 3.53271324120518 4 3.93181929009044 1 3.97706487462207 2 3.98919712588429 1 4.37547279534429 2 4.42101598904701 7 6.65441829368288 1 7.1921821835592 3 7.74186266979497 10 8.36536349284344 19 8.39251525180922 1 10.4648132427572 1 12.4027757445417 16 12.5034930762674 5 12.6022834871982 11 14.4029589515309 3 14.8829617869597 2 22.4173343854797 9 25.4668926115547 10 31.30173485815 16 35.7083431593682 8 36.1808430984341 6 48.8569963893024 1 51.610353460657 3 57.5698043321855 17 60.7702015827125 11 65.7499016481652 5 72.0435734294888 6 74.3486427858545 6 80.8826186440364 10 85.4451583979398 1 88.3747153866621 4 93.0038324833156 10 153.278633085918 6 183.633728700607 15 203.824084908155 9 215.912980552481 6 228.062198487636 2 Weight according to weak eligibility 360 0 -9 Don't know 0 -8 Refusal 0 -7 Does not apply 0 1 20 1.11683548108031 4 1.2424580132312 10 1.2567025499771 5 1.27579683369205 5 1.38426709479782 15 1.55663100220258 10 1.603793800375 3 1.6306773683669 3 1.73594094861063 2 1.74220070562877 1 2.18546910145079 4 2.26417948288235 1 2.26857207094438 5 2.29635500892481 1 2.35537288297078 4 2.40459968437176 3 2.45498479572554 1 2.53283194924158 2 2.62444523470255 1 2.66069629316191 2 2.77036715282754 2 3.0551976806836 3 3.3404943566351 4 3.88446643217112 3 4.09546676541021 1 4.17417747376782 2 4.31011006347728 1 4.45407502555496 7 4.69627658291626 2 6.58164711015314 1 7.22349367648997 3 8.50532557806757 19 8.73130717853549 10 8.92505051956936 1 11.2060011990863 1 12.9493948016182 16 13.4695177997552 5 14.8546626896947 3 15.1973651022353 11 15.9831079158462 2 22.6502028200904 9 25.9735258700334 10 30.9631216609689 16 35.3537514652768 6 37.0494938741728 8 53.7682894747047 3 53.8794413056021 1 57.1241708848753 17 68.9486852829427 11 72.8750208974184 6 73.0183805845876 6 75.0668895214222 5 82.7299644510893 10 96.9688035667472 4 99.6495193023625 1 103.305718652174 10 155.697774214341 6 209.127892534962 9 210.914906203061 15 226.783180348527 6 228.841393096356 2 group(a2 a4anew a6a) 360 0 1 45 ECAq5. How was the firm established? SHOW CARD How was this firm established? 360 0 -8 Refused 1 1 Privatization of a state-owned firm 38 2 Originally private_ from time of start up 303 3 Private subsidiary of a formerly state-owned firm 2 4 Joint venture with foreign partner(s) 3 5 State-owned firm 8 6 Other_ SPONTANEOUS - please specify 5 d2x. Total annual sales last fiscal yr (string) In fiscal year [insert last complete fiscal year], what were this establishment's total annual sales for all products and services? PLEASE ALSO WRITE OUT THE NUMBER (I.E. 50,000 AS FIFTY THOUSAND) 360 -8 1 -9 26 Billion nine hundred and sixteen million dinars 1 Circa seventy-six million dinars 1 Eight billion and nine hundred million 1 Eight hundred and eighty million dinars 1 Eight hundred and fifty million dinars 1 Eight hundred and ninety-two million dinars 1 Eight hundred and thirteen million nine hundred and forty-three thousand dinars 1 Eight hundred and thirty-eight million dinars 1 Eight hundred sixty-eight million eight hundred and three thousand dinars 1 Eight million five hundred and sixty five thousand dinars 1 Eight million three hundred and seven thousand one hundred and eleven dinars 1 Eighteen million 1 Eighteen million dinars 5 Eighteen million one hundred and sixty thousand dinars 1 Eighty million dinars 2 Eighty million five hundred thousand dinars 1 Eighty-five million five hundred and thirty-three thousand dinars 1 Eighty-five million seven hundred and ninety thousand dinars 1 Eighty-four million two hundred and sixty-two thousand dinars 1 Eighty-nine million two hundred and fifty-four thousand dinars 1 Eighty-seven million dinars 1 Eighty-seven million three hundred and thirty-four thousand dinars 1 Eighty-six million eight hundred and thirty seven thousand dinars 1 Eighty-three million dinars 1 Eighty-three million five hundred and six thousand dinars 1 Eighty-three thousand four hundred and eighty-eight dinars 1 Eleven million dinars 2 Eleven million five hundred and thirty-six thousand five hundred and twenty-eight dinars 1 Eleven million three hundred thousand dinars 1 Fifteen million dinars 1 Fifty eight million three hundred and eighty-three thousand dinars 1 Fifty million dinars 9 Fifty seven million dinars 1 Fifty-eight million four hundred and eighty-nine thousand dinars 1 Fifty-five million dinars 3 Fifty-four million dinars 1 Fifty-four million five hundred thousand dinars 1 Fifty-nine million 1 Fifty-nine million eight hundred and eighty thousand dinars 1 Fifty-seven million 1 Fifty-six million dinars 2 Fifty-six million eight hundred and ninety thousand dinars 1 Fifty-three billion two hundred fifty three million four hundred and seventy-seven thousand dinars 1 Fifty-three million 1 Fifty-two million dinars 1 Five hundred and fifty million dinars 1 Five hundred and four million dinars 1 Five hundred ninety-six million eight hundred and thirteen thousand dinars 1 Five hundred ninety-six million six hundred and fifty-eight thousand 1 Five hundred six million five hundred thousand dinars 1 Five million dinars 1 Five million two hundred and ninety-three thousand dinars 1 Forty million and five hundred thousand dinars 1 Forty million dinars 6 Forty million six thousand dinars 1 Forty six million dinars 1 Forty-eight million dinars 1 Forty-eight million eight hundred thousand dinars 1 Forty-eight million nine hundred and eighteen thousand dinars 1 Forty-eight million one hundred thousand dinars 1 Forty-five million dinars 1 Forty-four million dinars 1 Forty-one million five hundred forty thousand dinars 1 Forty-seven million two hundred and fifty thousand 1 Forty-three million dinars 1 Forty-two million dinars 3 Four and a half billion dinars 1 Four hundred and fifty million dinars 1 Four hundred and forty-seven million dinars 1 Four hundred and nine million two hundred and seventy-six thousand eight hundred and forty-five dinars 1 Four hundred and seventy million dinars 1 Four hundred and sixteen million dinars 1 Four hundred forty-eight million two hundred and two thousand dinars 1 Four hundred million dinars 2 Four hundred ninety million dinars 1 Four hundred ninety-one million dinars 1 Four hundred twenty-five million dinars 1 Four hundred twenty-one million rsd 1 Four million dinars 1 Four million five hundred and thirty-four thousand 1 Four million seven hundred thousand 1 Fourteen million dinars 1 Fourteen million eight hundred thousand dinars 1 Fourteen million three hundred and five thousand dinars 1 Nine hundred million 1 Nine million dinars 2 Nineteen million dinars 1 Nineteen million one hundred and six thousand dinars 1 Nineteen million two hundred and sixty thousand dinars 1 Ninety million dinars 1 Ninety-five million one hundred and sixty-six thousand dinars 1 Ninety-five million two hundred and sixty thousand 1 Ninety-one million dinars 1 One billion 1 One billion and nine hundred million 1 One billion dinars 1 One billion eight hundred forty-eight million one hundred and eight thousand dinars 1 One billion five hundred ninety six million three hundred and ten thousand dinars 1 One billion forty eight million dinars 1 One billion nine hundred and forty-two million four hundred and fourteen thousand dinars 1 One billion nine hundred and thirty-three million dinars 1 One billion one hundred seventeen million seven hundred and ninety three thousand dinars 1 One billion seven hundred and ninety-one million six hundred fifty thousand dinars 1 One billion six hundred and thirty-nine million four hundred eighty thousand one hundred and fifty-three dinars 1 One billion three hundred eighty-four million five hundred and twenty-three thousand dinars 1 One billion three hundred seventeen million dinars 1 One billion two hundred and thirty-five million six hundred forty-seven thousand dinars 1 One billion two hundred million dinars 1 One hundred and eighteen million dinars 1 One hundred and eighty million dinars 1 One hundred and fifty million 1 One hundred and fifty million dinars 1 One hundred and fifty-eight million six hundred and fifty-six thousand dinars 1 One hundred and five million eight hundred and eighty-five thousand dinars 1 One hundred and forty million dinars 2 One hundred and nineteen million dinars 1 One hundred and ninety-three million two hundred thousand dinars 1 One hundred and seven million dinars 2 One hundred and seventy-two million four hundred and fifty thousand dinars 1 One hundred and sixty million dinars 1 One hundred and ten million dinars 3 One hundred and thirteen million dinars 1 One hundred and thirty million dinars 1 One hundred and three million four hundred and seventy-two thousand dinars 1 One hundred and twelve million dinars 1 One hundred and twenty million dinars 3 One hundred and twenty-five million dinars 1 One hundred and twenty-four million dinars 1 One hundred and two million dinars 1 One hundred fifty million dinars 1 One hundred fifty-one million eight hundred sixty thousand one hundred and eighty five 1 One hundred forty five million dinars 1 One hundred million dinars 6 One hundred seventy seven million five hundred and fourteen thousand dinars 1 One hundred six million one hundred and eighty-eight thousand dinars 1 One hundred sixty million 1 One hundred sixty-four million four hundred and seventy-two thousand 1 1 One hundred twenty million and two hundred thousand dinars 1 One hundred twenty-one million seven hundred and seventy-one thousand dinars 1 One million 1 One million seven hundred thousand dinars 1 Seven billion dinars 1 Seven hundred and fifty million dinars 2 Seven hundred and ten million dinars 1 Seven hundred fifty million dinars 1 Seven hundred million 1 Seven million dinars 4 Seven million five hundred thousand dinars 1 Seventeen million 1 Seventeen million dinars 1 Seventeen million eight hundred twenty thousand 1 Seventeen million nine hundred and twenty thousand dinars 1 Seventeen million one hundred and forty thousand dinars 1 Seventy billion dinars 1 Seventy million dinars 7 Seventy million four hundred thousand dinars 1 Seventy-eight million dinars 1 Seventy-four million dinars 1 Seventy-four million nine hundred and thirty-eight thousand dinars 1 Seventy-seven million nine hundred and thirty-five thousand dinars 1 Seventy-two million seven hundred and forty thousand dinars 1 Six and a half million dinars 1 Six hundred and fifty million dinars 1 Six hundred and fifty-four million one hundred and eighty-seven thousand dinars 1 Six hundred fifty million dinars 1 Six million and one hundred thousand dinars 1 Six million dinars 1 Six million eight hundred and fifty-three thousand dinars 1 Six million five hundred thousand dinars 1 Sixteen and a half million dinars 1 Sixty million 1 Sixty million two hundred thousand dinars 1 Sixty-eight million two hundred and sixty-eight thousand dinars 1 Sixty-five million dinars 2 Sixty-four million dinars 1 Sixty-one million seven hundred thousand dinars 1 Sixty-three million dinars 1 Sixty-two million dinars 1 Ten million dinars 4 Ten million eight hundred and forty-six thousand 1 Thirteen billion dinars 1 Thirty million 2 Thirty million dinars 5 Thirty one million four hundred and thirty-two thousand dinars 1 Thirty-eight million dinars 1 Thirty-eight million four hundred thousand 1 Thirty-five million dinars 3 Thirty-nine million dinars 1 Thirty-nine million seven hundred and eighty-six thousand dinars 1 Thirty-one million eight hundred and twenty-seven thousand dinars 1 Thirty-one million five hundred and thirty-four thousand dinars 1 Thirty-seven million dinars 1 Thirty-six million dinars 2 Thirty-two million eight hundred and eighty-nine thousand dinars 1 Three billion seven hundred nineteen million five hundred thousand dinars 1 1 Three hundred and eighty-nine million four hundred and ten thousand nine hundred and four dinars 1 Three hundred and fifty million dinars 3 Three hundred and fifty-eight million dinars 1 Three hundred and forty-six million dinars 1 Three hundred and seventy-one million 1 Three hundred and sixty million dinars 1 Three hundred and thirty-four million one hundred and nineteen thousand dinars 1 Three hundred eighteen million three hundred thousand dinars 1 Three hundred million dinars 1 Three hundred sixty million 1 Three hundred two million five hundred and sixteen thousand 1 Twelve million eight hundred and two thousand dinars 1 Twenty -three million two hundred and sixty thousand dinars 1 Twenty billion seven hundred million dinars 1 Twenty million dinars 9 1 Twenty-five billion dinars 1 Twenty-five million 1 Twenty-five million dinars 7 Twenty-five million four hundred and forty-six thousand dinars 1 Twenty-four million dinars 1 Twenty-four million four hundred and seventy-two 1 Twenty-four million seven seven hundred and ninety-four thousand dinars 1 Twenty-four million two hundred ninety seven thousand four hundred and ninety-five dinars 1 Twenty-nine million dinars 1 Twenty-one billion three hundred and forty-nine million two hundred and twenty-four thousand dinars 1 Twenty-one million dinars 1 Twenty-seven million and five hundred 1 Twenty-six million dinars 2 Twenty-three million dinars 1 Twenty-two million dinars 2 Two and a half million dinars 1 Two billion dinars 2 Two billion nine hundred million dinars 1 Two billion two hundred million dinars 1 Two hundred and eighty-five million dinars 1 Two hundred and fifty million thirty-five thousand dinars 1 Two hundred and fifty-five million seven hundred and eighty-eight thousand dinars 1 Two hundred and forty million dinars 1 Two hundred and ten million dinars 1 Two hundred and thirty million dinars 1 Two hundred and thirty nine million dinars 1 Two hundred and thirty-nine million three hundred and fifty-eight thousand dinars 1 Two hundred and twenty million dinars 1 Two hundred and twenty-two million dinars 1 Two hundred eighty nine million six hundred and fifty thousand dinars 1 Two hundred fifty-four million forty thousand dinars 1 Two hundred fifty-six million three hundred and forty-six thousand 1 Two hundred million dinars 3 Two hundred seventy-seven million and seven hundred thousand dinars 1 Two hundred six million three hundred fifty-six thousand dinars 1 Two hundred sixty-two million eight hundred and three thousand dinars 1 Two hundred twenty-four million seven hundred fifty-one thousand three hundred and thirty dinars 1 Two million dinars 1 Two million five hundred and six thousand dinars 1 Two million five hundred thousand dinars 1 a15h. Time face-to-face main interview ends: Hour Time face-to-face interview ends 360 0 -8 Refused 0 8 13 9 37 10 56 11 61 12 57 13 35 14 26 15 20 16 31 17 11 18 4 19 6 20 3 a14ih. Time innovation module starts: Hour 213 147 -8 Refused 0 8 10 9 22 10 37 11 33 12 31 13 23 14 16 15 13 16 18 17 4 18 3 19 1 20 2 Sysmiss 147 ECAo8x. Most important new/significantly improved method of supplying products/s Please give a short description of this establishment's most important new or significantly improved production or delivery method. INTERVIEWER: The most important production or delivery method innovation is the production or delivery method innovation that had the largest impact on the operations of the establishment. 83 -7 20 Automatisation of processes that used to be performed manually 1 Change of the way project documentation is written and implementation of scrum development system 1 Changed delivery, we used to deliver everything by mail, and now we have employees who deliver goods to our buyers (on the territory of novi sad and places in the 30km diameter) 1 Client servicing, technical support 1 Complete production organisation is changed 1 Computerized method of processing reinforcement 1 Courier service to client's address 1 Developed is inventory bookkeeping facilitated by computers, shops are networked. 1 Elongated tubes for milk analysis 1 Home delivery and service of building, all in one 1 Improved logistics for working with suppliers through service monitoring, we assessed the suppliers 1 Increased vehicle fleet 1 Internet sales 1 Introduced distributor 1 Introduced is central warehouse with high shelves and it's wms, it's software support for this warehouse. the bakery is adapted to haccap. 1 Introduced is production of cakes for restaurants. introduced is larger number of reception sites. 1 Introduction of automation of production processes and investing in new machines 1 Introduction of machine computer management 1 Introduction of new machines with cnc technology 1 Keeping up with new technologies in the field and their application 1 Machine processing of products 1 Machines that pack automatically 1 Method of galvanizing metal parts and chains aided by galvanizing line with reels 1 Monitoring activities of retail outlets 1 Monitoring the process of production and monitoring critical process points of hccp system 1 Napkin converting machine and packing machine 1 New and modern equipment that speeds production up 1 New machinery for processing joinery, with increased possibility of making shapes, and quality of final processing is premium 1 New method of storing goods, all goods that come from abroad are stored. storing goods for third parties 1 New product lines, private labels, expanding retail outlets 1 New production equipment, single machine 1 New software in the process of product tracking during transport 1 New technology for final services 1 New tools, software and some raw materials 1 Obtaining cmc machines speeded up and improved production quality 1 On-line purchase for natural persons and legal entities 1 Online client access 1 Only the recipe adapted to concrete and adding other additives 1 Opened service for complete reparation of tractors 1 Opening of new production of pellet for heating 1 Optometry as primary health care 1 Possibility of online sale and home delivery 1 Production methods have stayed the same, and as for product delivery, introduced is fast delivery, but errors happen so we had to bear the costs in some period, and in the score when signing a contract that potential cost is paid by the final b 1 Production of elevators without machine room 1 Production of toilet paper, machine that rolls it, another one cuts it, packaging is done by hand, not completely automated 1 Provided are automatic lines in the production process. 1 Purchase and processing of fruit for export 1 Purchased is new cnc machine for processing granite and marble 1 Software 1 Software is upgraded, each glass gets its barcode and can be tracked all the way, from entering to sale. we know when glass was sold, whether it's in stock and where it is located. 1 Streamlined mechanism for purification of wheat 1 Structured cabling 1 Supply chain, internal logistics, storing regimes 1 Thermic wood processing 1 Transportation of goods in one day, so buyers get products on the same day they order them, if we have them in stock 1 Upgraded and speeded up production process 1 Upgraded is manufacturing technology, products are made out of one piece. each product is unique. 1 Upgrading our logistics and vehicle fleet 1 Using new metal cutting equipment, using plasma in metal industry 1 We bought a new delivery vehicle that upgraded transportation to buyers 1 We have introduced direct delivery with our trucks to our clients abroad 1 We have speeded up the process of supply management 1 We have started distributing goods to our buyers across serbia, we organize the transportation. we used to deliver goods only to places 30km away, and now we do it across the country 1 ECAo8x. Most important new/significantly improved method of supplying products/services a15ih. Time innovation module ends: Hour 213 147 -8 Refused 0 8 6 9 22 10 35 11 32 12 33 13 25 14 15 15 15 16 16 17 7 18 4 19 1 20 2 Sysmiss 147