DDI_KSV_2013_ES_v01_M_WB Development Data Group 2014-06-17 NADA Version 01 (June 2014) Enterprise Survey 2013 ES 2013 KSV_2013_ES_v01_M World Bank European Bank for Reconstruction and Development NADA World Bank European Bank for Reconstruction and Development Enterprise Survey [en/oth] Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-2006, most data collection efforts have been centralized within the Enterprise Analysis Unit. Earlier data from different survey instruments have been matched to an older standard instrument for dissemination on the website. The Enterprise Surveys, implemented in Eastern Europe and Central Asia, also known as Business Environment and Enterprise Performance Surveys (BEEPS), are jointly conducted by the World Bank and the European Bank for Reconstruction and Development for this geographic region. The objective of the research is to gain an understanding of firms' perception of the environment in which they operate. The surveys were until now administered four times at an interval of three years. This has added an important element of dynamics in the study of business environment in transition countries. v01 This research was conducted in Kosovo between January 2013 and November 2013, as part of the fifth round of the Business Environment and Enterprise Performance Survey (BEEPS V), a joint initiative of the World Bank and the European Bank for Reconstruction and Development. The objective of the study is to obtain feedback from enterprises in client countries on the state of the private sector. The research is also used to build a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through face-to-face interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries. Data from 202 establishments was analyzed. Stratified random sampling was used to select the surveyed businesses. The survey topics include firm characteristics, information about sales and suppliers, competition, infrastructure services, judiciary and law enforcement collaboration, security, government policies, laws and regulations, financing, overall business environment, bribery, capacity utilization, performance and investment activities, and workforce composition. In 2011, the innovation module was added to the standard set of Enterprise Surveys questionnaires to examine in detail how introduction of new products and practices influence firms' performance and management. Kosovo National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is an establishment. The establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. The manufacturing and services sectors are the primary business sectors of interest. This corresponds to firms classified with International Standard Industrial Classification of All Economic Activities (ISIC) codes 15-37, 45, 50-52, 55, 60-64, and 72 (ISIC Rev.3.1). Formal (registered) companies with five or more employees are targeted for interview. Services firms include construction, retail, wholesale, hotels, restaurants, transport, storage, communications, and IT. Firms with 100% government/state ownership are not eligible to participate in Enterprise Surveys. Sample survey data [ssd] The scope of the study includes: - Characteristics of establishment; - Infrastructure and services; - Sales and supplies; - Degree of competition; - Innovation; - Land and permits; - Crime; - Finance; - Business-government relations; - Use of consulting services; - Labor; - Business environment; - Performance; - Expectations; - Perceptions of obstacles. IPSOS The sample was selected using stratified random sampling technique. Three levels of stratification were used: industry, establishment size, and region. Industry was stratified into one manufacturing and two service sectors (retail, and other services). Size stratification was defined following the standardized definition for the roll-out: small (5 to 19 employees), medium (20 to 99 employees), and large (more than 99 employees). For stratification purposes, the number of employees was defined on the basis of reported permanent full-time workers. This seems to be an appropriate definition of the labor force since seasonal/casual/part-time employment is not a common practice, except in the sectors of construction and agriculture. Regional stratification was defined in 7 regions (city and the surrounding business area) throughout Kosovo. The sample frame was from Kosovo Business Registraton Agency and Serbian Business Registers Agency. The enumerated establishments were then used as the frame for the selection of a sample with the aim of obtaining interviews at 200 establishments with five or more employees. Given the impact that non-eligible units included in the sample universe may have on the results, adjustments may be needed when computing the appropriate weights for individual observations. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 32.4% (212 out of 655 establishments). In the dataset, the variables a2 (sampling region), a6a (sampling establishment's size), and a4a (sampling sector) contain the establishment's classification into the strata chosen for each country using information from the sample frame. Variable a4a coded using ISIC Rev 3.1 codes for the chosen industries for stratification. These codes include most manufacturing industries (15 to 37), retail (52), and (45, 50, 51, 55, 60-64, 72) for other services. Face-to-face [f2f] The structure of the data base reflects the fact that three different versions of the questionnaire were used. The basic questionnaire, the Core Module, includes all common questions asked to all establishments from all sectors. The second expanded variation, the Manufacturing Questionnaire, is built upon the Core Module and adds some specific questions relevant to manufacturing sectors. The third expanded variation, the Retail Questionnaire, is also built upon the Core Module and adds to the core specific questions relevant to retail firms. Each variation of the questionnaire is identified by the index variable a0. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization associated with government, and are hired by the World Bank to collect the data. The Enterprise Surveys are implemented following a two-stage procedure. In the first stage, a screener questionnaire is applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview takes place with the Manager/Owner/Director of each establishment. Sometimes the survey respondent calls company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey. All Enterprise Surveys are conducted in local languages. IPSOS was hired to implement the survey. There were local subcontractors in each of the seven regions surveyed. For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered: a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org website. c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Survey non-response must be differentiated from item non-response. The former refers to refusals to participate in the survey altogether, while the latter refers to the refusals to answer some specific questions. Enterprise Surveys suffer from both problems and different strategies were used to address these issues. Item non-response was addressed by two strategies: a- For sensitive questions that may generate negative reactions from the respondent, such as corruption or tax evasion, enumerators were instructed to collect the refusal to respond as a different option from "don't know". b- Establishments with incomplete information were re-contacted in order to complete this information, whenever necessary. Survey non-response was addressed by maximizing efforts to contact establishments that were initially selected for interview. Attempts were made to contact the establishment for interview at different times/days of the week before a replacement establishment (with similar strata characteristics) was suggested for interview. Survey non-response did occur but substitutions were made in order to potentially achieve strata-specific goals. The number of realized interviews per contacted establishments was 0.3. This number is the result of two factors: explicit refusals to participate in the survey, as reflected by the rate of rejection (which includes rejections of the screener and the main survey) and the quality of the sample frame, as represented by the presence of ineligible units. The number of rejections per contact was 0.15. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. The use of this dataset must be acknowledged using a citation which would include: - the identification of the Primary Investigator (including country name) - the full title of the survey and its acronym (when available), and the year(s) of implementation - the survey reference number - the source and date of download (for datasets disseminated online) Example: The World Bank, the European Bank for Reconstruction and Development. Kosovo Enterprise Survey (ES) 2013, Ref. KSV_2013_ES_v01_M. Dataset downloaded from [URL] on [date]. The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. kosovo_2013_full_data 202 388 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 202 542603 542804 202 Questionnaire module Questionnaire module Questionnaire module Questionnaire module Questionnaire module CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 202 1 Manufacturing 2 Retail 3 Core Country code Country code Country code Country code Country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 202 41 Bulgaria 44 Albania 46 Croatia 50 Belarus 51 Georgia 52 Tajikistan 53 Turkey 54 Ukraine 55 Uzbekistan 59 Poland 60 Romania 61 Serbia 62 Kazakhstan 63 Moldova 64 Bosnia-Herzegovina 65 Azerbaijan 66 Macedonia 67 Armenia 68 Kyrgyzstan 69 Mongolia 70 Estonia 71 Kosovo 72 Czech Republic 73 Hungary 74 Latvia 75 Lithuania 76 Slovakia 77 Slovenia 80 Montenegro Interview language Interview language Interview language Interview language Interview language CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 202 1 Local language 2 Russian Sampling region Sampling region Sampling region Sampling region Sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 202 1 Gjakova 2 Gjilani 3 Mitrovica 4 Peja 5 Prishtina 6 Prizreni 7 Ferizaj Screener region Screener region Screener region Screener region Screener region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 202 1 Gjakova 2 Gjilani 3 Mitrovica 4 Peja 5 Prishtina 6 Prizreni 7 Ferizaj Official capital city? Official capital city? Official capital city? Official capital city? Official capital city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the official capital city? 202 1 Yes 2 No Main business city? Main business city? Main business city? Main business city? Main business city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the main business city? 202 1 Yes 2 No Size of locality Size of locality Size of locality Size of locality Size of locality CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 202 2 City with population over 1 million 3 Over 250.000 to 1 million 4 50.000 to 250.000 5 Less than 50.000 Industry sampling sector Industry sampling sector Industry sampling sector Industry sampling sector Industry sampling sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 202 2 15 Food 16 Tobacco products 17 Textiles 18 Garments 19 Tanning & leather 20 Wood 21 Paper & paper products 22 Publishing_ printing and recorded media 23 Coke & refined petroleum 24 Chemicals 25 Plastics & rubber 26 Non metallic mineral products 27 Basic metals 28 Fabricated metal products 29 Machinery and equipment 30 Office machinery 31 Electronics 32 Communication equipment 33 Precision instruments 34 Motor vehicles 35 Other transport equipment 36 Furniture 37 Recycling 45 Construction 50 Services of motor vehicles 51 Wholesale 52 Retail 55 Hotel and restaurants 60 Transport 63 Supporting transport activities 64 Post and telecommunications 72 it Industry screener sector Industry screener sector Industry screener sector Industry screener sector Industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 202 14 15 Food 16 Tobacco products 17 Textiles 18 Garments 19 Tanning & leather 20 Wood 21 Paper & paper products 22 Publishing_ printing and recorded media 23 Coke & refined petroleum 24 Chemicals 25 Plastics & rubber 26 Non metallic mineral products 27 Basic metals 28 Fabricated metal products 29 Machinery and equipment 30 Office machinery 31 Electronics 32 Communication equipment 33 Precision instruments 34 Motor vehicles 35 Other transport equipment 36 Furniture 37 Recycling 45 Construction 50 Services of motor vehicles 51 Wholesale 52 Retail 55 Hotel and restaurants 60 Transport 63 Supporting transport activities 64 Post and telecommunications 66 72 it 74 90 93 Sector match between screener information and sample frame Sector match between screener information and sample frame Sector match between screener information and sample frame Sector match between screener information and sample frame Sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame 202 1 Yes_ screener and sample frame info match 2 No_ screener and sample frame do not match but establishment still does activities which match sample frame 3 No_ does not match Sampling size Sampling size Sampling size Sampling size Sampling size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 202 Micro<5 1 Small >=5 and <=19 2 Medium >=20 and <=99 3 Large >=100 Screener size Screener size Screener size Screener size Screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 202 Micro<5 1 Small >=5 and <=19 2 Medium >=20 and <=99 3 Large >=100 Establishment part of a larger firm? Establishment part of a larger firm? Establishment part of a larger firm? Establishment part of a larger firm? Establishment part of a larger firm? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 202 1 Yes 2 No_ a firm on its own Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 22 180 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 6 7 8 10 13 Sysmiss Type of establishment Type of establishment Type of establishment Type of establishment Type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment 22 180 -7 DOES NOT APPLY 1 HQ without production and/or sales in this location 2 HQ with production and/or sales in this location 3 Establishment physically separated from HQ and other establishments of the same firm 4 Establishment physically separated from HQ but with other establishments of the same firm Sysmiss Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 22 180 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 22 180 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss a10. Establishment's fin. statements prepared separately from other establishments If HQ If HQ If HQ If HQ If HQ CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 22 180 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Number of establishments - counting the headquarters - included in the financial statements kept in HQ 22 180 -9 Don't know -8 Refusal -7 Does not apply 1 2 10 Sysmiss Inteviewer number Inteviewer number Inteviewer number Inteviewer number Inteviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code 202 -9 Don't know -8 Refusal -7 Does not apply 16448 18704 25074 25081 25098 26763 26768 26904 26922 26924 30730 30785 aSupervisor number aSupervisor number aSupervisor number aSupervisor number aSupervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code 202 -9 Don't know -8 Refusal -7 Does not apply 13020 16445 16446 16448 16555 19666 20013 20120 23231 Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) 202 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) 202 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Year (yyyy) 202 -9 Don't know -8 Refusal -7 Does not apply 2013 Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) 202 -9 Don't know -8 Refusal -7 Does not apply 8 9 10 11 12 13 14 15 16 Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) 202 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 19 20 22 23 25 26 27 28 29 30 31 35 38 40 41 45 46 47 48 49 50 51 52 53 54 55 57 59 Firm's current legal status Firm's current legal status Firm's current legal status Firm's current legal status Firm's current legal status 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 202 -9 Don't know -8 Refused 1 Shareholding company with shares traded in the stock market 2 Shareholding company with non-traded shares or shares traded privately 3 Sole proprietorship 4 Partnership 5 Limited partnership 6 Other_ SPONTANEOUS - please specify Firm's current legal status (Other) Firm's current legal status (Other) Firm's current legal status (Other) Firm's current legal status (Other) Firm's current legal status (Other) What is this firm's current legal status? % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) What percent of this firm does the largest owner or owners own? 202 -9 Don't know -8 Refused 27 33 40 50 51 60 69 70 100 % owned by private domestic individuals % owned by private domestic individuals % owned by private domestic individuals % owned by private domestic individuals % owned by private domestic individuals SHOW CARD What percent of this firm is owned by each of the following: Private domestic individuals, companies or organizations 202 -9 Don't know -8 Refused 51 100 % owned by private foreign individuals % owned by private foreign individuals % owned by private foreign individuals % owned by private foreign individuals % owned by private foreign individuals SHOW CARD What percent of this firm is owned by each of the following: Private foreign individuals, companies or organizations 202 -9 Don't know -8 Refused 49 % owned by Government/State % owned by Government/State % owned by Government/State % owned by Government/State % owned by Government/State SHOW CARD What percent of this firm is owned by each of the following: Government/State IF 100% TERMINATE 202 -9 Don't know -8 Refused % owned by Other % owned by Other % owned by Other % owned by Other % owned by Other SHOW CARD What percent of this firm is owned by each of the following: Other 202 -9 Don't know -8 Refused 100 Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm, are there any females? 202 -9 Don't know -8 Refused 1 Yes 2 No What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? 25 177 -9 Don't know -8 Refused 15 32 37 40 49 50 70 80 100 Sysmiss How was the firm established? How was the firm established? How was the firm established? How was the firm established? How was the firm established? SHOW CARD How was this firm established? 202 -8 Refused 1 Privatization of a state-owned firm 2 Originally private_ from time of start up 3 Private subsidiary of a formerly state-owned firm 4 Joint venture with foreign partner(s) 5 State-owned firm 6 Other_ SPONTANEOUS - please specify How was the firm established (Other) How was the firm established (Other) How was the firm established (Other) How was the firm established (Other) How was the firm established (Other) How was this firm established? In what yr did this establishment begin operations? In what yr did this establishment begin operations? In what yr did this establishment begin operations? In what yr did this establishment begin operations? In what yr did this establishment begin operations? READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 202 -9 Don't know -8 Refusal -7 Does not apply 1952 1964 1968 1974 1977 1980 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers 202 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 17 18 20 21 22 23 24 25 30 32 33 35 36 37 40 41 45 46 48 63 80 100 130 193 258 375 Establishment formally registered when it began operations? Establishment formally registered when it began operations? Establishment formally registered when it began operations? Establishment formally registered when it began operations? Establishment formally registered when it began operations? Was this establishment formally registered when it began operations? 202 -9 Don't know -8 Refused 1 Yes 2 No Year of formal registration of the establishment Year of formal registration of the establishment Year of formal registration of the establishment Year of formal registration of the establishment Year of formal registration of the establishment In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. 202 -9 Don't know -8 Refusal -7 Does not apply 1952 1968 1974 1977 1980 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector How many years of experience working in this sector does the Top Manager have? 202 -9 -8 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 30 32 33 35 37 40 42 45 50 9998 Less than one year Female Top Manager? Female Top Manager? Female Top Manager? Female Top Manager? Female Top Manager? Is the Top Manager female? 202 -9 Don't know -8 Refused 1 Yes 2 No Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 202 -9 Don't know -8 Refused -6 STILL IN PROCESS 1 Yes 2 No Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year [insert last complete fiscal year]. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 202 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 35 167 -9 Don't know -8 Refusal -7 Does not apply -6 -5 1 2 5 7 10 14 15 30 90 365 460 Sysmiss Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 35 167 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Power outages over last fiscal yr? Power outages over last fiscal yr? Power outages over last fiscal yr? Power outages over last fiscal yr? Power outages over last fiscal yr? Over fiscal year [insert last complete fiscal year], did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 202 -9 Don't know -8 Refused 1 Yes 2 No Number of power outages over last fiscal yr Number of power outages over last fiscal yr Number of power outages over last fiscal yr Number of power outages over last fiscal yr Number of power outages over last fiscal yr In a typical month, over fiscal year [insert last complete fiscal year], how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 162 40 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 10 12 13 14 15 16 18 20 22 23 25 30 40 50 60 Sysmiss Average duration of power outages Average duration of power outages Average duration of power outages Average duration of power outages Average duration of power outages How long did these power outages last on average? 139 63 -9 Don't know -8 Refused 1 2 3 4 5 6 8 Sysmiss % of total annual sales lost due to power outages % of total annual sales lost due to power outages % of total annual sales lost due to power outages % of total annual sales lost due to power outages % of total annual sales lost due to power outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Loss as percent of total annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 133 69 -9 Don't know -8 Refused 1 2 4 5 6 8 10 12 15 16 17 20 25 30 40 50 60 Sysmiss Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 29 173 -9 Don't know -8 Refusal -7 Does not apply 7 100 500 700 1472 1500 2000 2700 3000 3060 4000 5000 6000 7050 8000 10000 15000 20000 50000 57000 70000 120000 150000 300000 Sysmiss Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Over the course of fiscal year [insert last complete fiscal year], did this establishment own or share a generator? 202 -9 Don't know -8 Refused 1 Yes 2 No % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared In fiscal year [insert last complete fiscal year], what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? 127 75 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 10 13 15 16 17 19 20 25 30 40 50 60 70 100 Sysmiss Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Over the last two years, did this establishment submit an application to obtain a water connection? 202 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain water connection Number of days it took to obtain water connection Number of days it took to obtain water connection Number of days it took to obtain water connection Number of days it took to obtain water connection In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 21 181 -9 Don't know -8 Refusal -7 Does not apply -6 -5 1 3 4 5 6 7 14 15 20 60 730 995 Sysmiss Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? In reference to that application for a water connection, was an informal gift or payment expected or requested? 21 181 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Over fiscal year [insert last complete fiscal year], did this establishment experience insufficient water supply for production? 74 128 -9 Don't know -8 Refused -7 The establishment does not use water for production 1 Yes 2 No Sysmiss Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr In a typical month, over fiscal year [insert last complete fiscal year], how many incidents of insufficient water supply did this establishment experience? 10 192 -9 Don't know -8 Refused 1 3 5 10 20 30 Sysmiss Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply How long did these incidents of insufficient water supply last on average? 9 193 -9 Don't know -8 Refused 1 3 5 8 10 12 22 Sysmiss Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? At the present time, does this establishment use e-mail to communicate with clients or suppliers? 202 -9 Don't know -8 Refused 1 Yes 2 No Have its own website? Have its own website? Have its own website? Have its own website? Have its own website? At the present time, does this establishment have its own website? 202 -9 Don't know -8 Refused 1 Yes 2 No High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? Does this establishment have a high-speed Internet connection on its premises? 202 -9 Don't know -8 Refused 1 Yes 2 No Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of the establishment? 202 -9 Don't know -8 Refused 1 Yes 2 No c28. Does this establishment currently use cell phones for the operations of this establishment? Electricity - obstacle to current operations Electricity - obstacle to current operations Electricity - obstacle to current operations Electricity - obstacle to current operations Electricity - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is Electricity an obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if electricity is no longer an obstacle? 155 47 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 30 172 -9 Don't know -8 Refused 3 4 5 7 10 15 20 25 30 40 50 100 Sysmiss Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 101 101 -9 Don't know -8 Refused 1 2 3 4 5 6 7 10 12 13 15 16 18 20 30 40 50 70 80 Sysmiss Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is Telecommunications an obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year [insert last complete fiscal year], what was this establishment's main product, that is, the product that represented the largest proportion of annual sales? 202 Bar Barbecue restaurant Cafe - sale of refreshing drinks Candy store, sale of candies and cookies Collection and recicling of plastics Collection of garbage Construction of buildings Construction of buildings and roads, final construction activities Construction of residential and business buildings Construction of residential buildings Construction preparations and spatial planning of residential objects Construction with cocnrete blocks, and transport services for concrete blocks; more revenue from construction Custom services of imported goods Delivery services and retail sale of watches; more revenue from curier services Design and production of female apparel, tailoring female dresses Excavation of sand Fastfood restaurant selling doner Food industry (manufacture of lokum-turkish delight and buiscuits); more revenue generated by production of sugar confectionary - turkish delight Hairdresser Hotel - restaurant, more revenue from restaurant serving traditional meals Insurance policies, traveler insurance International passanger land transport services Kebap restaurant Maintenance and repair of motor vehicles Manufacture and sale of concrete; sale of own production Manufacture and sale of own production of concrete Manufacture of concrete Manufacture of façade sealants and adhesives made from concrete, cement or plaster Manufacture of macaroni and cheese Manufacture of machine tools and parts Manufacture of metal armature Manufacture of metal profiles used in construction Manufacture of metal pylons for street light Manufacture of metal structures and services with weight crane; More revenue production of metal structures Manufacture of non-alcohol drinks Manufacture of protective clothing (uniforms) for various kinds of trades Manufacture of wearing apparel Manufacture of wooden doors, window frames and furniture; More revenue from furniture production Manufacture of wooden palettes Manufacturing o f lacquers and ready to use mortars Manufacturing of kitchen sets Online promotional activities, electronic media related marketing, and related marketing material Pharmacy store, retail sale of medications - mainly paracetamol Printing (so, sector is production) and distribution of daily and weekly newspapers Printing of shool materials Production and distribution of milk; income is generated mostly from wholesale of milk Production and installing of façade ventilation systems, installation of aluminium and glass façade elements; More revenue from building completion Production of HDPE telecommunication tubes Production of PVC windows Production of apparel Production of bread Production of cattle feeding Production of ceramics glues, façade materials, from raw materials to final product; revenue generated mostly from production of ceramic adhesives Production of ceramics tiles, from raw material to final product Production of clay products Production of concrete pipes Production of dough products Production of electric cables, whole process until final product Production of flour Production of flour and cattle food; More revenue from grain mill products Production of fractions (different sand sizes) of lime sand Production of furniture Production of furniture sets, from raw material to final product Production of furniture, sitting chairs and sets, from raw material to final product Production of furniture, sitting chairs, living room sets Production of metal elements and constructions Production of napkins and processing of meat Production of paper boxes for pizza deliveries, and packing paper Production of plastic containers Production of roll materials for transportation lines Production of salami, from raw material to final product Production of sewer manhole Production of smashed potatos, chocolate cream; Albanian original says "production of eurokrem"; use of the brand name 'EUROCREM' as synonim for the category of chocolate cream is very often; more revenue from chocolate cream Production of styropore products Production of traffic signs Production of yarn and carpets; More revenue from carpets Provision of software and hardware services, assistance and programming; revenue generated mostly from provision of hardware and software services Public transport of passengers Recicle and repair of tyres for heavy duty transport vehicles Relular passanger line Rahovec - Prizren Restaurant Restaurant services Retail sale and maintainance of fire extinguishers; more income from repair and maintenance Retail sale and repair of vehicles; More revenue from repair Retail sale of NESS products and MAGI soups Retail sale of antibiotics Retail sale of bananas Retail sale of building bricks and other construction materials Retail sale of cattle feeding concentrate Retail sale of chicken meat Retail sale of clothes - woman dresses Retail sale of confectionary products Retail sale of construction materials Retail sale of curtons and carpets Retail sale of food products Retail sale of food products, main products FLOREN salami and DIJAMANT cooking oil Retail sale of food, apparel, plastic products and sanitary Retail sale of golden and silver jewelry and services related to it Retail sale of home appliances Retail sale of home appliances, washing machines and furniture Retail sale of jewelry Retail sale of live stock food additives Retail sale of meat and meat products (mainly beaf) Retail sale of mechanical and electrical tools Retail sale of non-alcohol drinks Retail sale of notebooks, pencils and other school materials Retail sale of office furniture Retail sale of oil and benzines Retail sale of oil and oil derivates Retail sale of oil derivates, mainly oil Retail sale of oil, benzine and LPG Retail sale of petrol Retail sale of shoes Retail sale of silver badges Retail sale of various products - Food, beverages or tobacco predominantly Retail sale of various types of chandelier Retail sale off oil and benzines Road construction Sale of cars Sale of tickets and transport of passengers Sale vehicle filters and other parts Scheduled Transport of passengers, intercity line Pristina -Djakova Services of transport of goods and products by land Site preparations and construction of buildings; More revenue from building construction Taxi services Taxi services, transport of passengers Transpor of passengers as part of public transport services Whole sale of cleaning and toilet products Whole sale of sets for school Wholesale of all types food additives for cattle and animals Wholesale of chemical acids Wholesale of coffe Wholesale of construction materials Wholesale of fermented milk products Wholesale of flour Wholesale of food products for households Wholesale of furniture and related materials; revenue mostly from wholesale of household furniture Wholesale of jeans trausers Wholesale of lime Wholesale of materials for plumbing, heating and electricity Wholesale of meat products and raw beaf meat Wholesale of meat products from the brand MEGA Wholesale of plastic water containers Wholesale of raw materials for furniture Wholesale of sport shoes and clothing Wholesale of tyres and rubber products Wholesale of uniforms, t-shirts, flags, running suits Wholesale, maintainance and installation activities in electricity power stations architectural design services and construction of buildings café bar sale of soft drinks consulting and retail sale of IT products; most revenue generated from publishing software finishing construction activities like putting tiles, painting, food and accomodation, hotel and a restaurant; more income from restaurant manufacture and installation of nets and supporting elements for the construction of buildings manufacture of cooking oil manufacture of metal roof construction elements manufacture of wooden doors manufacture of wooden doors, complete process from raw material to final product printing of advertising materials and flyers production and distribution of small packages and big packages (1 L) of drinking yogurt; revenue generated mostly from retail sale of drinkable yogurt production and wholesale of energy drink production of asphalt and concrete products and profiles; More revenue from concrete products production of denim trausers and other services production of food products (sweet rolls) production of furniture production of furniture sets (bedrooms, cupboards, kitchen sets), complete production process from raw material to final product production of glues for styropor, fasades, lacquers production of non-alcohol drink production of pills production of plastic bags production of polysterol production of road safety fences (and other constructive profiles for building halls) public transport of passengers renting accomodation (rooms) repair and maintainance of vehicles restauraunt with traditional and international cousine specialties retail of office materials and printing services; More revenue from printing services retail sale of tobacco, alcohol and non alcohol beverages, and food retail sale of tomatto scheduled Transport of passengers scheduled road Transport of passengers scheduled road Transport of passengers, intercity line Pristina -Prizren scheduled road transport of passengers to local and international destinations softeware programming, and hardware and software support, of chip cards, laser identification, e-banking services, turist tours and assistance in air and road travel arraingements wholesale of agricultural intermediates and seeds wholesale of bath equipment wholesale of cheese wholesale of soft drinks The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service 202 -9 Don't know -8 Refusal -7 Does not apply 1410 1511 1531 1533 1541 1543 1544 1549 1554 1722 1810 2022 2023 2102 2109 2221 2222 2413 2422 2423 2429 2519 2520 2693 2694 2695 2731 2811 2899 2922 3130 3610 3720 4510 4520 4530 5010 5020 5030 5050 5121 5122 5131 5139 5143 5149 5152 5190 5211 5219 5220 5231 5232 5233 5234 5239 5260 5510 5520 6021 6022 6304 6309 6412 6603 7221 7229 7290 7430 9000 9302 Share of main product/service in total sales Share of main product/service in total sales Share of main product/service in total sales Share of main product/service in total sales Share of main product/service in total sales What percentage of total sales does the main product represent? 202 -9 Don't know -8 Refused 2 5 6 7 10 11 13 15 20 25 30 35 40 45 50 60 70 75 80 85 90 95 100 Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) In fiscal year [insert last complete fiscal year], what were this establishment's total annual sales? 202 -9 Don't know -8 Refusal -7 Does not apply 10000 10117 12000 13000 18000 25000 40000 42000 43000 45000 50000 56000 60000 64000 69080 70000 80000 85000 86000 99000 100000 110000 110120 120000 130000 150000 153689 155000 160000 168000 180000 189000 190000 200000 200985 212110 240000 250000 270000 278000 280000 293348 300000 320000 325000 342000 360000 380512 400000 420000 430000 444000 450000 460000 470000 500000 550000 600000 630000 650000 699966 700000 716847 800000 830000 941330 970047 986595 1000000 1060000 1100000 1140000 1200000 1213000 1240000 1284469 1300000 1500000 1600000 1700000 1800000 2000000 2050000 2060574 2400000 2500000 2600000 2973577 3000000 3500000 4000000 4104000 4300000 4500000 4703021 4800000 5000000 6300000 6500000 6671508 8000000 9000000 9637000 9969993 10000000 13000000 82177838 160000832 1570000000 Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) In fiscal year [insert last complete fiscal year], what were this establishment's total annual sales for all products and services? 202 Doesn't want to tell Don't know No answer One million Refusal Three millions and five hundreds euros Two millions sixty thousends five hundred seventy four euros eight hundred thirty thousends eight hundred thousend eight hundred thousends eight hundred twenty one thousends seven hundred sventy eight euro eighty five thousends eighty six thousends eighty thousends eigthteen thousands eught hundred thousends fifthy thousends fifthy thousends euro fifty six thousend fifty thousands fifty thousend euros fifty thousends five hundred fifty thousends five hundred thousend five hundred thousends euro five hundreds thousends euros five millions euros forthy thousends euros four hundred fifty thousands euros four hundred fourty four thousends four hundred thousands euros four hundred thousends four hundred thousends euro four hundred twenty thousends euro four hundreds sixty thousends euro four hundreds thousends four milions seven hundred and three thousends two hundred and one euro four million euros four million three hundred thousend euro four millions eight hundred thousends four millions five hundred thousands four millions one hundred four thousends fourty five thousands fourty thousends fourty three thousends fourty two thousend euro nine houndred fourty one thousands three houndred and thirty nine hundred seventy thousends fourty seven nine million euro nine million euros nine millions nine hundreds sixty nine thousends nine hundreds ninety three euro nine millions six hundreds thirty seven thousends euro ninety nine thousends one hunderd twenty thousends one hundred eighty nine thousends one hundred eighty thousends one hundred fifthy thousends one hundred fifty five thousends one hundred fifty thousend euro one hundred fifty three thousends six hhundred eighty seven euro one hundred nine thousends and fourty euros one hundred ninety thousends one hundred sixty eight thousends one hundred sixty millions eight hundred thirty two euro one hundred sixty thousend euro one hundred sixty thousends euro one hundred ten thousends one hundred ten thousends one hundred and twenty one hundred thirty thousends one hundred thirty thousends euro one hundred thousands one hundred thousend euro one hundred thousends one hundred twennty thousends one hundred twenty thousends euros one million one million and three hundreds thousands one million eight hundred thousends one million euro one million euros one million five hundred seventy thousends one million five hundred thousends one million five hundred thousends euro one million one hundred fourty thousends one million one hundred thousends one million seven hundred thousends one million seven hundred thousends euro one million six hundreds thousends one million sixty thousands one million two hundred eighty four thousends four hundred sixty nine euro one million two hundred fourty thousends one million two hundred thirteen thousends one million two hundred thousends seven hundred sixteen thousends eight hundred fourty seven seven hundred thousands euros seven hundred thousends euro seventy thousands euros seventy thousends six hundred fifty thousends euro six hundred thirty thousends six hundred thousend euros six hundred thousends six hundreds ninety nine thousends nine hundred sixty six euro six hundreds thousends euros six milions six houndred seventy one thousands five hundred and eight, and four houndred and fifty thousands six millions five hundred thousends euro six millions three hundred thousands six thousends euros sixty four thousends sixty nine thousends eighty euro sixty thousend euro ten million euro ten thousend one hundred seventeen euro ten thousends euro thirteen thousends three houndred thousands three hundred eighty thousands five hundred twelve three hundred fourty two thousends three hundred sixty thousends three hundred thousends three hundred thousends euro three hundred twenty five thousend euro three hundred twenty thousends three million euro three millions three millions euro three millions euros tw hundred thousends euro twelve thousend euro twelve thousend euros twelve thousends twenty thousends twnety five thousend euro two hundred eighty thousends two hundred fifty thousands two hundred fifty thousends euros two hundred forty thousends two hundred fourty thousends two hundred fourty thousends euro two hundred seventy thousend euro two hundred seventy thousends euro two hundred thousands nine hundreds eighty five two hundred thousends two hundred thousends euro two hundred twelve thousends one hundred ten two hundreds two hundreds fourty thousends two hundreds fourty thousends euro two hundreds ninety and three thousends three hundreds fourty and eight euros two hundreds seventy eight thousends euro two hundrend thousends two million euros two million four hundred thousends two millions and fifthy thousends euros two millions and six hundreds thousends euros two millions euro two millions euros two millions five hundred thousends two millions nine hundred seventy three thousends five hundred seventy seven two millions six hundred thousends Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 202 -9 Don't know -8 Refusal -7 Does not apply 2914 4082 10000 13000 13500 25000 30000 35000 40000 45000 50000 54000 56000 60000 70000 70686 76000 80000 85000 90000 96000 100000 103961 106565 110000 116473 117000 120000 135191 150000 160000 164580 167000 180000 195000 198000 200000 211730 220000 243000 260000 280000 290000 291883 300000 306408 320000 330000 350000 365000 370000 380000 400000 450000 455840 458580 500000 580000 600000 620000 700000 745000 750000 800000 808000 840000 900000 936000 950000 1000000 1031569 1102000 1200000 1300000 1349000 1392721 1450000 1566000 1700000 1800000 2000000 2300000 2500000 2700000 2795343 2800000 3000000 3500000 4000000 4462886 4500000 6476000 6500000 6600000 8000000 9300000 9500000 14187020 15000000 National sales as a % of total annual sales National sales as a % of total annual sales National sales as a % of total annual sales National sales as a % of total annual sales National sales as a % of total annual sales 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: National sales IF 100, GO TO QUESTION D.10a 202 -9 Don't know -8 Refused 5 10 20 40 50 60 70 75 79 80 85 90 92 95 97 98 99 100 Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: Indirect exports (sold domestically to third party that exports products) IF 100, GO TO QUESTION D.8 202 -9 Don't know -8 Refused 1 2 5 8 10 15 30 40 50 60 80 90 100 Direct exports as a % of total annual sales Direct exports as a % of total annual sales Direct exports as a % of total annual sales Direct exports as a % of total annual sales Direct exports as a % of total annual sales 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: Direct exports IF 0, GO TO QUESTION D.8 202 -9 Don't know -8 Refused 1 2 3 5 7 8 10 20 21 25 30 50 90 95 100 Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) In fiscal year [insert last complete fiscal year],when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? 22 180 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 7 Sysmiss % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft In fiscal year [insert last complete fiscal year], what percentage of the value of the products exported directly was lost while in transit because of theft? 22 180 -9 Don't know -8 Refused -7 DOES NOT APPLY 2 Sysmiss % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage In fiscal year [insert last complete fiscal year], what percentage of the value of the products exported directly was lost while in transit because of breakage or spoilage? 22 180 -9 Don't know -8 Refused -7 DOES NOT APPLY 4 50 Sysmiss d7. % of value of products exported directly lost in transit - breakage/spoilage Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time In which year did this establishment first export directly or indirectly? 52 150 -9 Don't know -8 Refusal -7 Does not apply 1977 1999 2000 2001 2002 2004 2005 2006 2007 2008 2009 2010 2011 2012 Sysmiss % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft In fiscal year [insert last complete fiscal year], what percentage of the value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 202 -9 Don't know -8 Refused -7 NO INTERNAL SHIPMENTS MADE (DOES NOT APPLY) 1 2 4 5 6 8 10 20 % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi In fiscal year [insert last complete fiscal year], what percentage of value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 175 27 -9 Don't know -8 Refused -7 NO INTERNAL SHIPMENTS MADE (DOES NOT APPLY) 1 2 3 4 5 7 8 10 Sysmiss d11. % of value of products for domestic markets lost in transit - breakage/spoilage % of national sales to government/government agencies % of national sales to government/government agencies % of national sales to government/government agencies % of national sales to government/government agencies % of national sales to government/government agencies In fiscal year [insert last complete fiscal year], what percentage of your national sales were to government or government agencies, excluding state-owned enterprises? 74 128 -9 Don't know -8 Refused -7 DOES NOT APPLY (FOR COMPANIES THAT DO NOT DO NOT HAVE DOMESTIC SALES) 1 2 5 10 15 20 30 60 70 80 85 100 Sysmiss Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp SHOW CARD In fiscal year [insert last complete fiscal year], as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of domestic origin 74 128 -9 Don't know -8 Refused 5 10 20 25 30 50 60 65 70 80 90 100 Sysmiss d12a. Domestic material inputs or supplies as a % of all material inputs or supplies Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl SHOW CARD In fiscal year [insert last complete fiscal year], as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of foreign origin IF 0, GO TO QUESTION D16 74 128 -9 Don't know -8 Refused 10 20 30 35 40 50 70 75 80 90 95 100 Sysmiss d12b. Foreign material inputs or supplies as a % of all material inputs or supplies Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Were any of the material inputs or supplies purchased in fiscal year [insert last complete fiscal year], imported directly? If answer is No or Don't Know then GO TO QUESTION D16 63 139 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) In fiscal year [insert last complete fiscal year], when this establishment imported material inputs or supplies (from outside the EU for European Union members), how many days did it take on average from the time goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 43 159 -9 Don't know -8 Refused 1 2 3 4 5 14 20 Sysmiss Average days of inventory of most important input Average days of inventory of most important input Average days of inventory of most important input Average days of inventory of most important input Average days of inventory of most important input At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 74 128 -9 Don't know -8 Refused 1 2 3 5 7 10 14 15 18 20 21 25 30 31 60 90 100 180 Sysmiss At the present time At the present time At the present time At the present time At the present time At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 33 169 -9 Don't know -8 Refused 2 3 4 5 7 10 14 15 20 26 30 60 90 Sysmiss Transport - obstacle to current operations Transport - obstacle to current operations Transport - obstacle to current operations Transport - obstacle to current operations Transport - obstacle to current operations SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Would your total annual costs increase, remain the same or decrease over the next fiscal year if customs and trade regulations are no longer an obstacle? 96 106 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss ECAd31b1. Change in total costs if customs and trade regulations are no longer an obstacle Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no By what percentage would your total annual costs INCREASE in the next fiscal year? 23 179 -9 Don't know -8 Refused 5 7 10 15 20 27 100 Sysmiss ECAd31b2. Expected % increase in total costs - customs and trade regulations no obstacle Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no By what percentage would your total annual costs DECREASE in the next fiscal year? 64 138 -9 Don't know -8 Refused 1 2 3 5 8 10 11 15 17 20 25 27 30 35 Sysmiss ECAd31b3. Expected % decrease in total costs - customs and trade regulations no obstacle Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr SHOW CARD In fiscal year [insert last complete fiscal year], which of the following was the main market in which this establishment sold its main product? 202 -9 Don't know -8 Refused 1 Local - main product sold mostly in same municipality where establishment is located 2 National - main product sold mostly across the country where establishment is located 3 International - main product sold mostly to nations outside country where establishment is located Competitors for the main product/service in the main market Competitors for the main product/service in the main market Competitors for the main product/service in the main market Competitors for the main product/service in the main market Competitors for the main product/service in the main market In fiscal year [insert last complete fiscal year], for the main market in which this establishment sold its main product or service, how many competitors did this establishment?s main product or service face? 191 11 -9 Don't know -8 Refusal -7 Does not apply -4 1 2 3 4 5 6 7 8 9 10 12 13 14 15 16 20 30 40 50 52 Sysmiss Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? 202 -9 Don't know -8 Refused 1 Yes 2 No Competition against unregistered or informal firms? Competition against unregistered or informal firms? Competition against unregistered or informal firms? Competition against unregistered or informal firms? Competition against unregistered or informal firms? Does this establishment compete against unregistered or informal firms? 202 -9 Don't know -8 Refused 1 Yes 2 No National National National National National Over the last three years has this establishment received any subsidies from the national, regional or local governments or European Union sources? 202 -9 Don't know -8 Refused 1 Yes 2 No Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are Practices of Competitors in the Informal Sector an obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING And now we switch to a new topic. In this section "new" means new to the firm but not necessarily new to the market or other firms, and it could have been originally developed by other firms. During the last three years, has this establishment introduced new or significantly improved products or services? Please exclude the simple resale of new goods purchased from others and changes of a solely aesthetic nature. 202 -9 Don't know -8 Refused 1 Yes 2 No New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? Were any of the new or significantly improved products or services of this establishment new to one of this establishment's markets? 108 94 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs During the last three years, has this establishment introduced any new or significantly improved methods for the production or supply of products or services? 202 -9 Don't know -8 Refused 1 Yes 2 No New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 During the last three years, has this establishment introduced any new or significantly improved organizational or management practices or structures? 202 -9 Don't know -8 Refused 1 Yes 2 No h4. New organisational/management practices or structures introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs During the last three years, has this establishment introduced new or significantly improved marketing methods? 202 -9 Don't know -8 Refused 1 Yes 2 No Spending on R&D Spending on R&D Spending on R&D Spending on R&D Spending on R&D During the last three years, did this establishment spend on research and development activities, either in-house or contracted with other companies (outsourced)? 202 -9 Don't know -8 Refused 1 Yes 2 No During the last three years During the last three years During the last three years During the last three years During the last three years During the last three years, did this establishment spend on research and development activities, either in-house or contracted with other companies (outsourced)? 202 -9 Don't know -8 Refused 1 Yes 2 No During the last three years During the last three years During the last three years During the last three years During the last three years During the last three years, did this establishment give employees some time to develop or try out a new approach or new idea about products or services, business process, firm management, or marketing? 202 -9 Don't know -8 Refused 1 Yes 2 No Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr In fiscal year [insert last complete fiscal year], what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? 74 128 -9 Don't know -8 Refused 15 20 25 30 40 45 50 60 70 80 90 100 Sysmiss Typical hours of operation in a week Typical hours of operation in a week Typical hours of operation in a week Typical hours of operation in a week Typical hours of operation in a week In fiscal year [insert last complete fiscal year], how many hours per week did this establishment normally operate? 74 128 -9 Don't know -8 Refused 30 36 40 42 45 46 48 50 54 56 60 84 96 120 126 140 144 160 168 Sysmiss Land - % owned by this establishment Land - % owned by this establishment Land - % owned by this establishment Land - % owned by this establishment Land - % owned by this establishment Of the land occupied by this establishment, what percent is: Owned by this establishment 202 -9 Don't know -8 Refused -7 DOES NOT APPLY 10 20 25 50 70 90 100 Land - % rented or leased by this establishment Land - % rented or leased by this establishment Land - % rented or leased by this establishment Land - % rented or leased by this establishment Land - % rented or leased by this establishment Of the land occupied by this establishment, what percent is: Rented or leased by this establishment 202 -9 Don't know -8 Refused -7 DOES NOT APPLY 10 15 30 50 80 90 100 Land - % Other Land - % Other Land - % Other Land - % Other Land - % Other Of the land occupied by this establishment, what percent is: Other 202 -9 Don't know -8 Refused -7 DOES NOT APPLY 60 100 Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? 202 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? 51 151 -9 Don't know -8 Refusal -7 Does not apply -6 1 7 12 14 15 21 30 40 45 60 90 180 200 365 387 435 520 720 730 Sysmiss Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 51 151 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss g4. Informal gift/ payment expected/requested to obtain construction-related permit? What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? 33 169 -9 Don't know -8 Refusal -7 Does not apply 2 20 30 40 52 65 75 100 125 150 180 200 300 420 500 600 740 1000 1010 1500 2000 2800 4200 7400 10000 40000 Sysmiss What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? SPECIFY UNITS 30 172 -8 Refused 1 Square Feet 2 Square Yards 3 Square Meters 4 Other_ please specify Sysmiss Other Other Other Other Other What is the total selling area of this establishment? SPECIFY UNITS 3 30 acres No answer hectare Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Owned by this establishment 202 -9 Don't know -8 Refused 10 20 25 50 70 74 80 90 100 Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Rented or leased by this establishment 202 -9 Don't know -8 Refused 10 15 20 26 30 50 80 90 100 Buildings occupied - % Other Buildings occupied - % Other Buildings occupied - % Other Buildings occupied - % Other Buildings occupied - % Other SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other 202 -9 Don't know -8 Refused 60 100 Access to land - obstacle to current operations Access to land - obstacle to current operations Access to land - obstacle to current operations Access to land - obstacle to current operations Access to land - obstacle to current operations SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Pay for security in last fiscal yr? Pay for security in last fiscal yr? Pay for security in last fiscal yr? Pay for security in last fiscal yr? Pay for security in last fiscal yr? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year [insert last complete fiscal year], did this establishment pay for security, for example equipment, personnel, or professional security services? 202 -9 Don't know -8 Refused 1 Yes 2 No % of total annual sales for security % of total annual sales for security % of total annual sales for security % of total annual sales for security % of total annual sales for security In fiscal year [insert last complete fiscal year], what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Percent of total annual sales for security 127 75 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 10 12 15 20 25 Sysmiss Total annual cost of security (LCU) Total annual cost of security (LCU) Total annual cost of security (LCU) Total annual cost of security (LCU) Total annual cost of security (LCU) In fiscal year [insert last complete fiscal year], what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Total annual cost of security 42 160 -9 Don't know -8 Refusal -7 Does not apply 200 550 600 840 1000 1100 1150 1200 1500 1800 2000 2400 2500 3000 3600 4000 4200 5000 6700 7000 7200 7900 9000 10000 10505 11800 12000 15000 18000 25000 39409 Sysmiss Losses as a result of theft Losses as a result of theft Losses as a result of theft Losses as a result of theft Losses as a result of theft In fiscal year [insert last complete fiscal year], did this establishment experience losses as a result of theft, robbery, vandalism or arson? 202 -9 Don't know -8 Refused 1 Yes 2 No Losses due to theft Losses due to theft Losses due to theft Losses due to theft Losses due to theft In fiscal year [insert last complete fiscal year], what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Losses as percent of total annual sales 25 177 -9 Don't know -8 Refused 1 2 3 4 5 10 30 Sysmiss Total annual value of losses due to theft Total annual value of losses due to theft Total annual value of losses due to theft Total annual value of losses due to theft Total annual value of losses due to theft In fiscal year [insert last complete fiscal year], what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Total annual value of losses 20 182 -9 Don't know -8 Refusal -7 Does not apply 400 700 1000 1500 2000 3000 5400 10000 12000 24000 Sysmiss Crime Crime Crime Crime Crime SHOW CARD Using the response options on the card; To what degree is Crime, Theft and Disorder an obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if crime Change in total costs if crime Change in total costs if crime Change in total costs if crime Change in total costs if crime Would your total annual costs increase, remain the same or decrease over the next fiscal year if crime, theft, and disorder is no longer an obstacle? 132 70 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - crime Expected % increase in total costs - crime Expected % increase in total costs - crime Expected % increase in total costs - crime Expected % increase in total costs - crime By what percentage would your total annual costs INCREASE in the next fiscal year? 34 168 -9 Don't know -8 Refused 2 3 5 10 15 20 30 40 50 Sysmiss Expected % decrease in total costs - crime Expected % decrease in total costs - crime Expected % decrease in total costs - crime Expected % decrease in total costs - crime Expected % decrease in total costs - crime By what percentage would your total annual costs DECREASE in the next fiscal year? 73 129 -9 Don't know -8 Refused 1 2 3 4 5 10 12 15 20 25 30 50 90 100 Sysmiss Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv In fiscal year [insert last complete fiscal year], what percentage of material inputs or services were purchased on credit - paid after delivery? 202 -9 Don't know -8 Refused 5 6 10 15 20 25 30 40 50 60 70 80 85 90 100 k1c. Paid after delivery - % of total annual purchases of material inputs/services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services SHOW CARD In fiscal year [insert last complete fiscal year], what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 202 -9 Don't know -8 Refused 1 2 5 8 10 15 20 25 30 32 35 40 50 55 60 70 80 90 100 Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? 202 -9 Don't know -8 Refused 10 20 30 40 50 60 70 75 80 90 92 94 96 100 Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Borrowed from banks (private and state-owned) 202 -9 Don't know -8 Refused 4 5 6 8 10 20 25 30 40 50 60 70 80 90 100 Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Borrowed from non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies. 202 -9 Don't know -8 Refused 10 Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 202 -9 Don't know -8 Refused 10 20 30 40 50 Working capital - % Other Working capital - % Other Working capital - % Other Working capital - % Other Working capital - % Other Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc.) 202 -9 Don't know -8 Refused 10 20 25 40 50 Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? In fiscal year [insert last complete fiscal year], did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? 202 -9 Don't know -8 Refused 1 Yes 2 No Spending on purchases of machinery Spending on purchases of machinery Spending on purchases of machinery Spending on purchases of machinery Spending on purchases of machinery In fiscal year [insert last complete fiscal year], how much did this establishment spend on purchases of: Machinery, vehicles, and equipment (new or used) 145 57 -9 Don't know -8 Refusal -7 Does not apply 3000 5000 7000 8000 10000 11000 12800 13000 15000 16000 17000 20000 22000 25000 30000 32000 33580 40000 48000 50000 53000 54000 60000 65000 70000 80000 85000 100000 110000 120000 130000 135000 140000 148000 150000 180000 200000 240000 250000 260000 300000 320000 400000 500000 650000 700000 720000 1000000 1500000 2000000 4000000 7000000 Sysmiss Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) In fiscal year [insert last complete fiscal year], how much did this establishment spend on purchases of: Land and buildings 145 57 -9 Don't know -8 Refusal -7 Does not apply 1 250 10000 20000 25000 30000 40000 50000 60000 64000 70000 80000 120000 150000 200000 280000 350000 360000 400000 500000 1400000 2000000 2200000 Sysmiss Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings SHOW CARD Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Internal funds or retained earnings 145 57 -9 Don't know -8 Refused 10 20 30 40 50 60 70 80 90 94 100 Sysmiss Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares SHOW CARD Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Owners' contribution or issued new equity shares 145 57 -9 Don't know -8 Refused 2 5 6 10 20 30 50 60 70 90 Sysmiss Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Borrowed from banks: private and state-owned 145 57 -9 Don't know -8 Refused 10 15 20 30 40 50 60 70 80 90 100 Sysmiss Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Borrowed from non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies 145 57 -9 Don't know -8 Refused 100 Sysmiss Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers SHOW CARD Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Purchases on credit from suppliers and advances from customers 145 57 -9 Don't know -8 Refused 3 20 Sysmiss Fixed assets - % Other Fixed assets - % Other Fixed assets - % Other Fixed assets - % Other Fixed assets - % Other Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Other (moneylenders, friends, relatives, bonds, etc.) 145 57 -9 Don't know -8 Refused 20 25 60 Sysmiss Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? In fiscal year [insert last complete fiscal year], did this establishment lease any fixed assets, such as machinery, vehicles, equipment, land or buildings? 202 -9 Don't know -8 Refused 1 Yes 2 No Checking or savings account? Checking or savings account? Checking or savings account? Checking or savings account? Checking or savings account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? 202 -9 Don't know -8 Refused 1 Yes 2 No Overdraft facility? Overdraft facility? Overdraft facility? Overdraft facility? Overdraft facility? At this time, does this establishment have an overdraft facility? 202 -9 Don't know -8 Refused 1 Yes 2 No Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 202 -9 Don't know -8 Refused 1 Yes 2 No Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? 135 67 -9 Don't know -8 Refused 1 Private commercial banks 2 State-owned banks or government agency 3 Non-bank financial institutions 4 Other Sysmiss k9. Type of financial institution that granted the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Which bank provided the most recent line of credit or loan? 133 69 -9 Don't know -8 Refused 1 Bank 1 2 Bank 2 3 Bank 3 4 Bank 4 5 Bank 5 6 Bank 6 7 Bank 7 8 Bank 8 9 Bank 9 10 Bank 10 11 Bank 11 12 Other, SPONTANEOUS - please specify Sysmiss Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? 135 67 -9 Don't know -8 Refusal -7 Does not apply 2000 2004 2006 2007 2008 2009 2010 2011 2012 2013 Sysmiss Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Referring only to this most recent loan or line of credit, what was its value at the time of approval? 135 67 -9 Don't know -8 Refusal -7 Does not apply 3000 5000 7000 10000 10500 13000 15000 16000 19000 20000 21000 25000 26000 30000 30111 35000 38000 40000 45000 50000 60000 70000 80000 100000 110000 115000 120000 130000 150000 160000 190000 200000 250000 260000 270000 280000 300000 350000 400000 480000 500000 600000 700000 820000 1000000 5200000 Sysmiss Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan In what currency is the most recent line of credit or loan denominated? 135 67 -8 Refused 1 Local currency 2 Euro 3 US Dollar 4 Other_ SPONTANEOUS - please specify Sysmiss Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) In what currency is the most recent line of credit or loan denominated? Other Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan What is the annual nominal interest rate (in percent) of the most recent line of credit or loan? 135 67 -9 Don't know -8 Refused 1 6 7 8 9 10 11 12 13 14 15 16 18 20 25 26 Sysmiss Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months What was the original duration of the most recent line of credit or loan in months? 135 67 -9 Don't know -8 Refused 3 5 6 10 12 18 20 22 24 35 36 40 48 56 60 72 84 96 120 Sysmiss Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Referring only to this most recent loan or line of credit, did the financing require collateral? 135 67 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Land Collateral - Land Collateral - Land Collateral - Land Collateral - Land INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment 120 82 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Referring only to this most recent loan or line of credit, what type of collateral was required? Machinery and equipment including movables 120 82 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Referring only to this most recent loan or line of credit, what type of collateral was required? Accounts receivable and inventories 120 82 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) 120 82 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above 120 82 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss k14e. Collateral - Other forms of collateral not included in the categories above Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 120 82 -9 Don't know -8 Refusal -7 Does not apply 10000 15000 17000 20000 26000 30000 40000 45000 50000 55000 60000 90000 91000 100000 120000 140000 150000 160000 175000 180000 200000 216000 220000 250000 300000 350000 400000 450000 470000 480000 500000 560000 600000 700000 750000 800000 900000 1000000 1200000 1500000 1600000 2000000 3000000 6000000 10000000 15000000 Sysmiss k15a. Approx. collateral value required for the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) What is the outstanding balance on this most recent line of credit or loan? 135 67 -9 Don't know -8 Refusal -7 Does not apply 1400 3000 4000 4500 5000 6000 7000 8000 9000 10000 11000 11100 12000 14000 15000 16600 18000 20000 22000 24000 25000 27000 28000 30000 34000 36000 40000 40831 42000 42860 45000 48611 50000 51000 57000 60000 64000 66000 67200 70000 75000 80000 90000 100000 110000 115000 138000 140000 143000 150000 170000 180000 190000 200000 240000 270000 390000 400000 500000 650000 680000 690000 900000 Sysmiss Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme What is the total number of outstanding loans or lines of credit held by this establishment? 135 67 -9 Don't know -8 Refused 1 2 3 4 5 6 45 Sysmiss k15b. Total number of outstanding loans/lines of credit held by this establishment Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen What is the total value of outstanding loans or lines of credit held by this establishment? 47 155 -9 Don't know -8 Refusal -7 Does not apply 5000 6000 15000 21000 22000 25500 29000 32000 40000 52000 70000 80000 90000 100000 120000 130000 140000 150000 189450 190000 250000 280000 300000 340000 390000 520000 600000 750000 888999 1000000 1050000 1100000 3300000 Sysmiss k15c. Total value of outstanding loans/lines of credit held by this establishment (LCU) Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi At this time, does the owner of this establishment have any outstanding personal loans that are used to finance this establishment's business activities? 202 -9 Don't know -8 Refused 1 Yes 2 No k15d. Outstanding personal loans used to finance establishment's business activities? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Referring again to the last fiscal year [insert last complete fiscal year], did this establishment apply for any loans or lines of credit? 202 -9 Don't know -8 Refused 1 Yes 2 No Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan? 145 57 -9 Don't know -8 Refused 1 No need for a loan - establishment had sufficient capital 2 Application procedures were complex 3 Interest rates were not favorable 4 Collateral requirements were too high 5 Size of loan and maturity were insufficient 6 It is necessary to make informal payments to get bank loans 7 Did not think it would be approved 8 Other Sysmiss ECAk17. Main reason for not applying for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Referring only to this most recent application for a line of credit or loan, what was the outcome of that application? 53 149 -9 Don't know -8 Refused -6 APPLICATION STILL IN PROCESS -3 APPLICATION WITHDRAWN BY THE ESTABLISHMENT 1 Application was approved 2 Application was rejected Sysmiss Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? In fiscal year [insert last complete fiscal year], did this establishment have its annual financial statements checked and certified by an external auditor? 202 -9 Don't know -8 Refused 1 Yes 2 No Access to finance - obstacle to current operations Access to finance - obstacle to current operations Access to finance - obstacle to current operations Access to finance - obstacle to current operations Access to finance - obstacle to current operations Using the response options on the card; To what degree is Access to Finance an obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The following questions assess how establishments, such as this one, deal with government officials and their agencies. Has this establishment been to court as a plaintiff or as a defendant in the last three years? 202 -9 Don't know -8 Refused 1 Yes 2 No H7a. "The court system is fair H7a. "The court system is fair H7a. "The court system is fair H7a. "The court system is fair H7a. "The court system is fair SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is fair, impartial and uncorrupted." 202 -9 Don't know -8 Refused 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree The court system is quick The court system is quick The court system is quick The court system is quick The court system is quick SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is quick." 202 -9 Don't know -8 Refused 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree The court system is able to enforce its decisions The court system is able to enforce its decisions The court system is able to enforce its decisions The court system is able to enforce its decisions The court system is able to enforce its decisions SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is able to enforce its decisions." 202 -9 Don't know -8 Refused 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 202 -9 Don't know -8 Refused 1 2 3 4 5 7 8 10 15 20 25 30 35 40 45 50 60 70 90 100 Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Over the last year, was this establishment visited or inspected by tax officials? 202 -9 Don't know -8 Refused 1 Yes 2 No Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? 185 17 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 10 12 20 36 40 Sysmiss Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? In any of these inspections or meetings was a gift or informal payment expected or requested? 185 17 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Over the last year, has this establishment secured or attempted to secure a government contract? 202 -9 Don't know -8 Refused 1 Yes 2 No % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 73 129 -9 Don't know -8 Refused 1 10 15 Sysmiss % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Percent of total annual sales paid as informal payment 202 -9 Don't know -8 Refused -7 No answer 1 5 10 15 20 Total annual informal payment (LCU) Total annual informal payment (LCU) Total annual informal payment (LCU) Total annual informal payment (LCU) Total annual informal payment (LCU) It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Total annual informal payment 202 -9 Don't know -8 Refusal -7 Does not apply Sysmiss Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Over the last two years, did this establishment submit an application to obtain an import license? 202 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain import license Number of days it took to obtain import license Number of days it took to obtain import license Number of days it took to obtain import license Number of days it took to obtain import license Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? 47 155 -9 Don't know -6 STILL IN PROCESS -5 APPLICATION DENIED 1 2 3 4 5 6 7 10 20 21 30 120 365 Sysmiss Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? In reference to that application for an import license, was an informal gift or payment expected or requested? 47 155 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Over the last two years, did this establishment submit an application to obtain an operating license? 202 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain operating license Number of days it took to obtain operating license Number of days it took to obtain operating license Number of days it took to obtain operating license Number of days it took to obtain operating license Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? 51 151 -9 Don't know -8 -6 STILL IN PROCESS -5 APPLICATION DENIED 1 2 3 4 5 6 7 10 14 15 20 30 40 60 520 Sysmiss Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? In reference to that application for an operating license, was an informal gift or payment expected or requested? 51 151 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Tax rates - obstacle to current operations Tax rates - obstacle to current operations Tax rates - obstacle to current operations Tax rates - obstacle to current operations Tax rates - obstacle to current operations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax rates 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Tax administration - obstacle to current operations Tax administration - obstacle to current operations Tax administration - obstacle to current operations Tax administration - obstacle to current operations Tax administration - obstacle to current operations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax administration 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if tax administration is no longer an obstacle? 138 64 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 36 166 -9 Don't know -8 Refused 1 3 4 5 7 10 11 15 16 18 20 30 Sysmiss Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 91 111 -9 Don't know -8 Refused 3 5 6 7 8 10 15 20 25 30 50 Sysmiss Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Business licensing and permits 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if business licensing and permits are no longer an obstacle? 61 141 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss ECAj31c1. Change in total costs if business licensing and permits no longer an obstacle Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no By what percentage would your total annual costs INCREASE in the next fiscal year? 11 191 -9 Don't know -8 Refused 3 7 10 15 20 30 Sysmiss ECAj31c2. Expected % increase in total costs - business licensing and permits no obstacle Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no By what percentage would your total annual costs DECREASE in the next fiscal year? 20 182 -9 Don't know -8 Refused 2 5 9 10 11 15 20 50 Sysmiss ECAj31c3. Expected % decrease in total costs - business licensing and permits no obstacle Political instability - obstacle to current operations Political instability - obstacle to current operations Political instability - obstacle to current operations Political instability - obstacle to current operations Political instability - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is political instability an obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Corruption - obstacle to current operations Corruption - obstacle to current operations Corruption - obstacle to current operations Corruption - obstacle to current operations Corruption - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is corruption an obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if corruption is no longer an obstacle? 148 54 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 39 163 -9 Don't know -8 Refused 3 5 10 15 20 25 30 50 100 Sysmiss Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 87 115 -9 Don't know -8 Refused 1 2 3 5 8 10 15 18 20 25 30 48 50 60 100 Sysmiss Courts - obstacle to current operations Courts - obstacle to current operations Courts - obstacle to current operations Courts - obstacle to current operations Courts - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are courts an obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if courts are no longer an obstacle? 65 137 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 15 187 -9 Don't know -8 Refused 3 5 9 10 15 20 50 Sysmiss Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 28 174 -9 Don't know -8 Refused 1 3 4 5 7 10 15 20 25 30 50 Sysmiss Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: To conclude the topic on regulations 2) SHOW CARD Thinking about officials, would you say the following statement is always, usually, frequently, sometimes, seldom or never true? It is common for firms in my line of business to have to pay some irregular "additional payments or gifts" to get things done with regard to customs, taxes, licenses, regulations, services etc 202 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports SHOW CARD Thinking now of unofficial payments/gifts that establishments like this one would make in a given year, please tell me how often would they make payments/gifts for the following purposes: To deal with customs/imports 202 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts SHOW CARD Thinking now of unofficial payments/gifts that establishments like this one would make in a given year, please tell me how often would they make payments/gifts for the following purposes: To deal with courts 202 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle SHOW CARD Thinking now of unofficial payments/gifts that establishments like this one would make in a given year, please tell me how often would they make payments/gifts for the following purposes: To deal with taxes and tax collection 202 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always ECAq41c. Frequency of unofficial payments/gifts to deal with taxes and tax collection Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on this establishment? Private payments/gifts or other benefits to Parliamentarians to affect their votes 202 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No impact 2 Minor impact 3 Moderate impact 4 Major impact 5 Decisive impact ECAq44a. Private payments/gifts/other benefits to Parliamentarians - direct impact Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on this establishment? Private payments/gifts or other benefits to Government officials to affect the content of government decrees 202 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No impact 2 Minor impact 3 Moderate impact 4 Major impact 5 Decisive impact ECAq44b. Private payments/gifts/other benefits to Government officials - direct impact Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on this establishment? Private payments/gifts or other benefits to local or regional government officials to affect their votes or content of government decrees 202 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No impact 2 Minor impact 3 Moderate impact 4 Major impact 5 Decisive impact ECAq44c. Private payments/gifts/other benefits to local/regional officials -direct impact Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs In the last three complete fiscal years, how many times has this establishment hired an external consultant (such as management consultant, engineer, architect, accountant)? 202 -9 Don't know -8 Refused 1 2 3 4 5 7 10 Business skills improvements Business skills improvements Business skills improvements Business skills improvements Business skills improvements What kind of consulting services were provided? Business skills improvements (finance, marketing, communication, basic HR, business plan) 44 158 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Business process improvements Business process improvements Business process improvements Business process improvements Business process improvements What kind of consulting services were provided? Business process improvements (informational/accounting system or introduction of quality standard) 44 158 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss More sophisticated projects More sophisticated projects More sophisticated projects More sophisticated projects More sophisticated projects What kind of consulting services were provided? More sophisticated projects (restructuring, feasibility study, environmental management and energy efficiency) 44 158 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Were any of these external consultants hired from local consulting firms? 44 158 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant SHOW CARD What was the main reason why this establishment did not hire an external consultant? 158 44 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No need for external consultants 2 External consultants are too expensive 3 External consultants do not offer the services needed 4 There are no external consultants available 5 Not aware of consultancy services offered 6 Other_ SPONTANEOUS - please specify Sysmiss Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other What was the main reason why this establishment did not hire an external consultant? Other ECAr20x. Main reason the establishment did not hire an external consultant (Other) Permanent Permanent Permanent Permanent Permanent READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 202 -9 Don't know -8 Refusal -7 Does not apply 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 27 28 30 31 32 33 34 35 40 42 43 45 48 53 57 60 63 67 70 80 93 97 100 120 140 148 150 258 260 270 360 Permanent Permanent Permanent Permanent Permanent Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time individuals worked in this establishment? Please include all employees and managers INTERVIEWER: include interviewee if applicable 202 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 30 31 33 35 37 40 41 43 45 47 48 50 52 78 80 84 85 86 90 100 110 114 129 150 200 375 460 Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Production employees 74 128 -9 Don't know -8 Refusal -7 Does not apply 3 4 5 6 7 8 9 10 11 12 13 15 16 17 18 19 20 21 25 26 30 37 38 39 40 60 78 85 90 100 105 220 Sysmiss Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Non-production employees [e.g., managers, administration, sales] 74 128 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 15 16 18 23 28 30 32 37 40 50 Sysmiss Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Skilled production workers 74 128 -9 Don't know -8 Refusal -7 Does not apply 2 3 4 5 6 7 8 10 12 13 15 16 17 18 20 30 36 37 38 50 60 85 105 200 Sysmiss Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Unskilled production workers 74 128 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 13 17 20 28 30 32 40 Sysmiss At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? 128 74 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 10 11 12 13 14 15 17 20 40 59 86 100 150 Sysmiss Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time production employees 74 128 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 7 10 12 13 20 30 50 90 150 Sysmiss Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time non-production employees 74 128 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 Sysmiss l5b. Female permanent full-time non-production workers at the end of last fiscal yr Temporary Temporary Temporary Temporary Temporary How many full-time temporary employees did this establishment employ in fiscal year [insert last complete fiscal year]? (Full-time, temporary workers are all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of contract employment and that work full-time) 202 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 15 20 26 28 40 60 80 100 Female temporary Female temporary Female temporary Female temporary Female temporary How many full-time temporary employees employed throughout fiscal year [insert last complete fiscal year], were females? 93 109 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 10 11 70 Sysmiss Average employment Average employment Average employment Average employment Average employment What was the average length of employment of all full-time temporary employees in fiscal year [insert last complete fiscal year]? 93 109 -9 Don't know -8 Refused 1 Less than one month 2 3 4 5 6 7 8 9 10 12 Sysmiss Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker What is the average number of years of education of a typical permanent full-time production worker employed in this establishment? Average number of years of education of typical production worker 74 128 -9 Don't know -8 Refused 8 10 12 13 15 Sysmiss Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker What is the average number of years of education of a typical permanent full-time production worker employed in this establishment? Average number of years of education of typical female production worker 74 128 -9 Don't know -8 Refused -7 NO FEMALE PRODUCTION WORKERS 6 8 10 12 14 15 Sysmiss % of full time employees who completed a university degree % of full time employees who completed a university degree % of full time employees who completed a university degree % of full time employees who completed a university degree % of full time employees who completed a university degree What percent of this establishment's labor force employed at the end of fiscal year [insert last complete fiscal year] had a university degree? 202 -9 Don't know -8 Refused 1 2 3 5 6 7 8 10 12 13 15 17 18 20 24 25 28 30 32 35 40 45 50 55 60 70 80 90 95 100 Formal training programs for permanent Formal training programs for permanent Formal training programs for permanent Formal training programs for permanent Formal training programs for permanent Over fiscal year [insert last complete fiscal year], did this establishment have formal training programs for its permanent, full-time employees? 202 -9 Don't know -8 Refused 1 Yes 2 No % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin Referring to the training programs run over fiscal year [insert last complete fiscal year], what percent of permanent, full-time employees of the following categories received formal training? Production full-time permanent employees trained 39 163 -9 Don't know -8 Refused 1 3 4 20 30 50 60 70 80 90 100 Sysmiss l11a. % of production full-time permanent employees that received formal training % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra Referring to the training programs run over fiscal year [insert last complete fiscal year], what percent of permanent, full-time employees of the following categories received formal training? Non-production full-time permanent employees trained 39 163 -9 Don't know -8 Refused 1 10 20 30 40 60 100 Sysmiss l11b. % of non-production full-time permanent employees that received formal training Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are Labor Regulations an obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if labor regulations are no longer an obstacle? 43 159 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 14 188 -9 Don't know -8 Refused 3 5 7 10 15 30 Sysmiss Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 16 186 -9 Don't know -8 Refused 2 3 5 10 15 20 30 Sysmiss Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is an Inadequately Educated Workforce an obstacle to the current operations of this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Would your total annual sales increase, remain the same or decrease over the next fiscal year if an inadequately educated workforce is no longer an obstacle? 92 110 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss ECAl31b1. Change in total sales if inadequately educated workforce no longer an obstacle Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no By what percentage would your total annual sales INCREASE in the next fiscal year? 53 149 -9 Don't know -8 Refused 2 3 5 6 9 10 13 20 25 30 40 50 100 Sysmiss ECAl31b2. Expected % increase in total sales - inadequately educated workforce no obstacle Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no By what percentage would your total annual sales DECREASE in the next fiscal year? 22 180 -9 Don't know -8 Refused 1 2 3 5 10 15 20 30 Sysmiss ECAl31b3. Expected % decrease in total sales - inadequately educated workforce no obstacle Business environment - biggest obstacle faced Business environment - biggest obstacle faced Business environment - biggest obstacle faced Business environment - biggest obstacle faced Business environment - biggest obstacle faced 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment that affects your operations. 2) SHOW CARD (DO NOT READ OUT) By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Access to finance 2 Access to land 3 Business licensing and permits 4 Corruption 5 Courts 6 Crime_ theft and disorder 7 Customs and trade regulations 8 Electricity 9 Inadequately educated workforce 10 Labor regulations 11 Political instability 12 Practices of competitors in the informal sector 13 Tax administration 14 Tax rates 15 Transport Card rotation number (pre-defined) Card rotation number (pre-defined) Card rotation number (pre-defined) Card rotation number (pre-defined) Card rotation number (pre-defined) SHOW CARD By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment? Rotation (option 1, 2 or 3) 202 -8 Refused 1 Option 1 2 Option 2 3 Option 3 Total cost of labor (LCU) Total cost of labor (LCU) Total cost of labor (LCU) Total cost of labor (LCU) Total cost of labor (LCU) 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The purpose of the following questions is to allow us to estimate the productivity of establishments like this one. Estimates are made at the aggregate level so the information you provide below will be compiled with the information from other establishments. It is important that this information be as accurate as possible. The individual data are treated as confidential - the identity of your establishment will not be revealed at any point. Please provide the following information from the financial statements of this establishment. 2) READ OUT For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of labor (including wages, salaries, bonuses, social security payments) 202 -9 Don't know -8 Refusal -7 Does not apply 680 1750 2032 2500 4000 5000 7000 9000 10000 10041 10150 10600 10767 12000 13000 15000 18000 19110 19200 19980 20000 20400 21600 22000 24000 25000 27700 30000 33000 34200 34800 35000 36000 38000 40000 40240 41000 42000 45000 45920 48000 50000 60000 62000 62968 65000 66000 70000 72400 76000 76350 78000 78056 80000 84000 85000 88000 90000 93063 94300 96000 100000 120000 130000 135000 140000 150000 159967 160000 164200 164800 170000 180000 185000 185294 200000 210000 220000 224000 240000 244800 250000 260200 280000 300000 330000 342000 360000 392588 400000 410000 458757 480000 500000 638028 1000000 1045000 1400000 1721336 2500000 Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of raw materials and intermediate goods used in production 74 128 -9 Don't know -8 Refusal -7 Does not apply 4000 8397 10000 11000 18000 20000 30000 40000 50000 80000 100000 110000 130000 140000 150000 161966 168000 184000 200000 260000 300000 420000 425000 450000 500000 600000 630000 736000 800000 1400000 1600000 1900000 2500000 2889208 3000000 Sysmiss Total costs of fuel (LCU) Total costs of fuel (LCU) Total costs of fuel (LCU) Total costs of fuel (LCU) Total costs of fuel (LCU) For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual costs of fuel 74 128 -9 Don't know -8 Refusal -7 Does not apply 700 1275 1300 2000 3000 4000 5000 6000 7200 8000 9000 10000 11000 12000 13000 15000 16000 18000 20000 21267 26450 30000 35000 36000 40000 47000 48000 50000 60000 75000 100000 110000 200000 250000 300000 350000 488199 2000000 3500000 Sysmiss Total costs of electricity (LCU) Total costs of electricity (LCU) Total costs of electricity (LCU) Total costs of electricity (LCU) Total costs of electricity (LCU) For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual costs of electricity 202 -9 Don't know -8 Refusal -7 Does not apply 60 70 200 250 300 400 500 600 630 647 700 800 840 850 1000 1076 1150 1200 1300 1365 1500 1800 1840 2000 2100 2200 2400 2500 2650 3000 3100 3150 3360 3600 3677 4000 4200 4500 5000 5800 5900 6000 6200 6380 6600 7356 8000 8500 8700 9000 10000 11000 11350 11685 12000 13000 15000 16613 17000 18000 19630 20000 24500 25000 25300 27000 27380 28000 28800 30000 36000 40000 45000 50000 58000 60000 64026 65000 80000 84000 85000 90000 120000 134000 134258 150000 1000000 Total rental cost of machinery Total rental cost of machinery Total rental cost of machinery Total rental cost of machinery Total rental cost of machinery From the financial reports for fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of labor including wages, salaries, bonuses, social security payments 74 128 -9 Don't know -8 Refusal -7 Does not apply 2000 10000 60000 127000 Sysmiss Total rental cost of land and buildings Total rental cost of land and buildings Total rental cost of land and buildings Total rental cost of land and buildings Total rental cost of land and buildings From the financial reports for fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total rental cost of land and buildings 74 128 -9 Don't know -8 Refusal -7 Does not apply 5000 6000 9000 12000 13200 15000 30000 Sysmiss Other cost of production not included above Other cost of production not included above Other cost of production not included above Other cost of production not included above Other cost of production not included above From the financial reports for fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Other cost of production not included above 74 128 -9 Don't know -8 Refusal -7 Does not apply 1200 5000 10000 30004 50000 100000 150000 2122500 2500000 Sysmiss Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of finished goods/materials bought to resell 33 169 -9 Don't know -8 Refusal -7 Does not apply 20 2016 5000 7000 8000 9500 10000 15000 20000 26000 28000 80000 150000 180000 250974 310000 500000 530000 623626 1000000 4100000 Sysmiss Net book value of machinery Net book value of machinery Net book value of machinery Net book value of machinery Net book value of machinery At the end of fiscal year [insert last complete fiscal year], what was the net book value, that is the value of assets after depreciation, of the following: Machinery, vehicles, and equipment 74 128 -9 Don't know -8 Refusal -7 Does not apply 10000 20000 25000 30000 35000 40000 45000 50000 70000 76000 78000 85000 94280 100000 106600 110000 150000 200000 250000 260000 400000 500000 620000 670000 700000 840000 850000 1600000 2000000 2360678 2450000 2800000 9000000 10600804 15000000 Sysmiss Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) At the end of fiscal year [insert last complete fiscal year], what was the net book value, that is the value of assets after depreciation, of the following: Land and buildings 74 128 -9 Don't know -8 Refusal -7 Does not apply 20000 60000 63605 120000 200000 300000 500000 800000 1000000 1055000 1200000 1300000 2000000 4000000 Sysmiss Replacement cost for machinery Replacement cost for machinery Replacement cost for machinery Replacement cost for machinery Replacement cost for machinery Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Machinery, vehicles, and equipment 74 128 -9 Don't know -8 Refusal -7 Does not apply 20000 35000 40000 50000 60000 70000 74000 80000 100000 120000 130000 150000 200000 260000 300000 350000 400000 500000 600000 700000 840000 900000 1000000 1200000 1400000 1500000 1900000 2000000 5000000 20000000 Sysmiss Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Land and buildings 74 128 -9 Don't know -8 Refusal -7 Does not apply 10000 60000 80000 100000 120000 150000 200000 300000 500000 600000 740000 800000 1000000 1200000 1300000 1500000 1800000 2000000 2200000 2500000 3000000 5000000 6000000 Sysmiss Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr In the next fiscal year, do you expect this establishment?s annual sales to increase, stay the same or decrease? 202 -9 Don't know -8 Refused 1 Increase 2 Stay the same 3 Decrease % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr By what percentage do you expect this establishment's annual sales to INCREASE? 140 62 -9 Don't know -8 Refused 2 3 5 6 7 8 10 15 17 20 25 30 40 45 50 100 Sysmiss % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr By what percentage do you expect this establishment's annual sales to DECREASE? 24 178 -9 Don't know -8 Refused 5 10 15 20 25 30 60 Sysmiss Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #1, it is not difficult to obtain the permit without giving a bribe, but an informal payment can facilitate or speed up obtaining the permit. Would you say that in this town, corruption is an obstacle to the current operations of the firm? If yes, to which degree? 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #2, the bureaucrats never take bribes. It is possible to get the permit following the rules, but it takes quite a long time. Would you say that in this town, the law-obedience of the bureaucrats is an obstacle to the current operations of the firm? (If yes, to which degree?) 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #3, it is very difficult to obtain permit without the informal payments. But even when you make a payment, the success is not guaranteed. Would you say that in this town, corruption is an obstacle to the current operations of the firm? (If yes, to which degree?) 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #4, it is very difficult to obtain permit without the informal payments. But when you make a payment, the success is guaranteed. Would you say that in this town, corruption is an obstacle to the current operations of the firm? (If yes, to which degree?) 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #5, the situation in general is the same as in town 4. Besides that, it is know that the upper-level bureaucracy of this town is involved in illegal activities. Would you say that in this town, corruption is an obstacle to the current operations of the firm? (If yes, to which degree?) 202 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Main respondent's yrs with the firm Main respondent's yrs with the firm Main respondent's yrs with the firm Main respondent's yrs with the firm Main respondent's yrs with the firm 202 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 19 20 21 22 23 24 25 26 27 28 30 Main respondent's yrs in the position Main respondent's yrs in the position Main respondent's yrs in the position Main respondent's yrs in the position Main respondent's yrs in the position 202 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 16 17 19 20 21 22 23 24 25 26 27 28 30 Main respondent's gender Main respondent's gender Main respondent's gender Main respondent's gender Main respondent's gender 202 -8 Refused 1 Male 2 Female Second respondent's yrs with the firm Second respondent's yrs with the firm Second respondent's yrs with the firm Second respondent's yrs with the firm Second respondent's yrs with the firm 202 -8 Refused -7 does not apply code 2 3 4 5 6 9 10 12 13 21 22 27 Second respondent's yrs in the position Second respondent's yrs in the position Second respondent's yrs in the position Second respondent's yrs in the position Second respondent's yrs in the position 202 -8 Refused -7 does not apply code 1 2 3 4 5 6 9 11 12 13 21 22 27 Second respondent's gender Second respondent's gender Second respondent's gender Second respondent's gender Second respondent's gender 202 -8 Refused -7 does not apply code 1 Male 2 Female Third respondent's yrs with the firm Third respondent's yrs with the firm Third respondent's yrs with the firm Third respondent's yrs with the firm Third respondent's yrs with the firm 202 -8 Refused -7 does not apply code 2 21 Third respondent's yrs in the position Third respondent's yrs in the position Third respondent's yrs in the position Third respondent's yrs in the position Third respondent's yrs in the position 202 -8 Refused -7 does not apply code 2 21 Third respondent's gender Third respondent's gender Third respondent's gender Third respondent's gender Third respondent's gender 202 -8 Refused -7 does not apply code 1 Male 2 Female Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face interview ends 202 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face interview ends 202 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face interview ends 202 -9 Don't know -8 Refusal -7 Does not apply 2013 Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face interview ends 202 -8 Refused 9 10 11 12 13 14 15 16 17 Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face interview ends 202 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 15 16 17 18 19 20 21 23 24 25 26 30 31 33 34 35 37 40 42 43 44 45 46 47 48 49 50 51 52 53 54 55 57 58 Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: 202 -8 Refused 1 Truthful 2 Somewhat truthful 3 Not truthful Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures The responses to the questions regarding figures (productivity and employment numbers): 202 -8 Refused 1 Are taken directly from establishment records 2 Are estimates computed with some precision 3 Are arbitrary and unreliable numbers 4 Are partially taken directly from establishment records and partially estimated Questionnaire completion information Questionnaire completion information Questionnaire completion information Questionnaire completion information Questionnaire completion information SUPERVISORS PLEASE ANSWER This questionnaire was completed in: If answer is 1 then STOP HERE 202 -8 Refused 1 One visit in face-to-face interview with one person 2 One visit in face-to-face interview with different managers/staff 3 Several visits Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 21 181 -8 Refused 1 Sysmiss Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 21 181 -8 Refused 5 8 12 15 19 30 34 39 44 45 46 50 52 54 55 57 58 Sysmiss Given innovation module? Given innovation module? Given innovation module? Given innovation module? Given innovation module? 202 -8 Refused 1 Yes 2 No Mode of questionnaire implementation Mode of questionnaire implementation Mode of questionnaire implementation Mode of questionnaire implementation Mode of questionnaire implementation 158 44 -8 Refused 1 Face-to-face interview_ immediately after the main survey 2 Face-to-face interview_ second visit 3 Phone interview 4 Other_ please can you specify Sysmiss Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Time innovation module starts: Day Time innovation module starts: Day Time innovation module starts: Day Time innovation module starts: Day Time innovation module starts: Day 158 44 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Sysmiss Time innovation module starts: Month Time innovation module starts: Month Time innovation module starts: Month Time innovation module starts: Month Time innovation module starts: Month 158 44 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 Sysmiss Time innovation module starts: Year Time innovation module starts: Year Time innovation module starts: Year Time innovation module starts: Year Time innovation module starts: Year 158 44 -9 Don't know -8 Refusal -7 Does not apply 2013 Sysmiss Time innovation module starts: Hour Time innovation module starts: Hour Time innovation module starts: Hour Time innovation module starts: Hour Time innovation module starts: Hour 158 44 -8 Refused 9 10 11 12 13 14 15 16 17 Sysmiss Time innovation module starts: Minutes Time innovation module starts: Minutes Time innovation module starts: Minutes Time innovation module starts: Minutes Time innovation module starts: Minutes 158 44 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 17 18 19 20 22 23 24 25 26 27 30 32 33 34 35 36 37 39 40 42 43 45 47 49 50 51 52 53 55 56 57 58 59 Sysmiss No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved product in the past three years. I would now like to ask some more questions related to that. How many new or significantly improved products did this establishment introduce in the market over the last three years? If NONE or DON'T KNOW, GO TO QUESTION O.7 108 94 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 10 11 12 13 15 30 40 50 60 100 Sysmiss ECAo1a. No. of new/significantly improved products/services introduced over last 3 yrs Main new/significantly improved product/service Main new/significantly improved product/service Main new/significantly improved product/service Main new/significantly improved product/service Main new/significantly improved product/service 105 Cleaning and maintainance of public spots and areas In addition to scheduled road transport of pasangers, company started to organize and offer turist arangements for summer vacations (previously not offering it to its clients) Manufacturing of white cheese and milk Mixer for fascade material, and purchase of machines for stone processing - cutting and shaping - use of these newly purhcased machines contributes to faster and better service NEW TECHNOLOGY FOR UNDERGROUND works Private health insurance, not public, state managed, health insurance application of hydroinsulation and insulating materials in the new product, not produced before chip cards, laser identification, e-banking services, device Cashincotman closer communication and co-operation with clients in order to perfectly meet their needs and demands completion of production process in house: complete process from raw materials to final product food pellet produced by our company improvement of trip timetable/increased number of trips in fiscal 2011, main product was small yogurt package, its sale was best on the market; not on offer before innovations in introduction of new products ,as well as new aluminium systems, glass fascades introduced a new brand of wine in the restaurant introduction of daily menu concept, and new offer in the café, not offer this before: croissants introduction of international bus lines, not previously on offer introduction of new technology, use of new digital measuring and control equipment introduction of new types of vehicles and of new transport services, not previously part of activities introduction of private coach transport to tourist destinations launch of a new product flavor, not produced before launch of a new product package size, not produced before: cooking oil (0,900 mL) launch of a new product styles and designs, not produced before launch of a new product, not produced before: 'ninja' style shoes launch of a new product, not produced before: biscuits launch of a new product, not produced before: bread crumbs launch of a new product, not produced before: chocolate cream, from raw material to final product launch of a new product, not produced before: cotton sport suits launch of a new product, not produced before: elegant dresses launch of a new product, not produced before: maccaroni launch of a new product, not produced before: production of veal sausages, from raw material to final product launch of a new product, not produced before: sweets and cookies (like baklava, cakes, etc) manufacture and use in hairdressing of artificial hair wigs manufacture new type of medicine that they did not manufacture before new design and type of school notebooks new mechanical system installed in the kitchen sets new menu items for the restaurant: sweets with cream, burgers, sausages,beef kebaps new menu items in the restaurant new models, from raw materials to final product new product designs, not produced before new products and introduction of new construction activities (services): fascades of apartment buildings using machines for use ready concrete new sophisticated software and hardware, not on offer before new types of electric poles, new poles for greenhouses, various metal structures. newly introduced international bus lines: regular lines to Italy and Montenegro newly introducet taxi services that generated highest income during last year offer in a restaurant (and did not have on offer before): soft drinks and energy drinks opportunity to consume menu products in restaurant, not only to take away organization of promotional activities using new software packages production and retail sale of new product: traditional bread production and wholesale of new product, not sold before: peppers with cheese production and wholesale of new product: cheese, cheese spread production of food pellets and additives production of iron pillars production of new package containers for food products, agricultural products, wood floor, from raw material to final product, not produced before production of new product element, not produced before production of new product, not produced before: garbage baskets production of new product, not produced before: kitchen sets production of new product, not produced before: sitting chair, bedroom sets production of new product, not produced before: sitting chairs production of new product, not produced before: speed bumps production of new product, not produced before: water faucet and cooling equipment for thermo-power plants production of new type of product, not produced before production of new type of product, not produced before: window profiles with 80mm thick glass, and three layers of insulation and three layers of glass production of new types of concrete, not produced before production of new types of styropor glues, not produced before products not on offer before: tourist tours, individual travel arangements, travel insurance products not on offer before: turist travel tours for various destinations purchase of new cars purchase of new spinning machine purchase of up to date machines for packing napkins, as well as purchase of new machines for processing of meat and meat products retail new brand of cookies retail of new brand of color tiles retail of new models and types of products, not on offer before retail of new models and types of products, not on offer before: Desks, chairs, metal cupbords retail of new products not on offer before: selling necklaces, rings etc. retail of new products, not on offer before: jeans retail of new products, not on offer before: products for the vascular system, hypertension, antibiotics, and gastrointestinals retail of new types of products not on offer before: white gold jewellry with diamonds retail sale of electrical fuses, plastic baths retail sale of new brands and types of medicine retail sale of new imported dairy product: milk, from Macedonia, 1L packages retail sale of new product retail sale of new product, not on offer before retail sale of new product, not on offer before: Grinders retail sale of new product: meat products - kebabs retail sale of new products, not on offer before: fruit, vegetables retail sale of product not on offer before: first aid kit boxes retail sale of products not on offer before - diesel fuel and lpg; these products were newly introduced to match demand from clients retail sale of sophisticated filters started new company activities: renovations of houses and apartements started retailing a new vehicle make use of new diagnostics equipment for repairs and control checks of vehicles use of new machine resulting in improved product use of new materials and technologies, not used before wholesale of New test product for cleaning of floors, baths, tiles wholesale of hydro insulation material packed in 25 kg bags wholesale of new brand of trousers wholesale of new product wholesale of new product not on offer before: bath sets wholesale of new product: heating pipes with oxygen protection wholesale of new product: lipstick wholesale of product not sold before wholesale of product not sold before: corn seed material Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market At the time of its introduction, was this establishment's main new or significantly improved product new to…? Your local market 105 97 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market At the time of its introduction, was this establishment's main new or significantly improved product new to…? [INSERT COUNTRY] 87 115 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma At the time of its introduction, was this establishment's main new or significantly improved product new to…? International market 66 136 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss ECAo2c. Main new /significantly improved product/service new to international market New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product has added new functions to the existing product 105 97 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance SHOW CARD Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product uses new materials or components that enhance its performance compared to the existing product 105 97 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product: Uses new technology New product: Uses new technology New product: Uses new technology New product: Uses new technology New product: Uses new technology SHOW CARD Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product uses new technology 105 97 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product: Looks different from the existing product New product: Looks different from the existing product New product: Looks different from the existing product New product: Looks different from the existing product New product: Looks different from the existing product SHOW CARD Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product looks different from the existing product 105 97 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product/service: Completely new to the establishment New product/service: Completely new to the establishment New product/service: Completely new to the establishment New product/service: Completely new to the establishment New product/service: Completely new to the establishment 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product is completely new to the establishment 105 97 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product/service: Other New product/service: Other New product/service: Other New product/service: Other New product/service: Other 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? Other 105 97 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product/service: Other specified New product/service: Other specified New product/service: Other specified New product/service: Other specified New product/service: Other specified Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? Other New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product/service is more efficient / easier to use than the existing product/service 63 139 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss ECAo3g. New product/service is more efficient/easier to use than existing product/service % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se In fiscal year [insert last complete fiscal year], what percentage of this establishment's total annual sales was accounted for by products that were introduced or significantly improved over the last three years? 105 97 -9 Don't know -8 Refused -6 ALL NEW OR SIGNIFICANTLY IMPROVED PRODUCTS WERE INTRODUCED IN THE CURRENT FISCAL YEAR 2 3 5 7 10 12 15 20 25 30 40 50 55 60 70 80 90 100 Sysmiss ECAo4. % annual sales accounted for by new or significantly improved products/services Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Which of the following best describes the way in which the main new or significantly improved product was introduced? 105 97 -9 Don't know -8 Refused 1 Developed or adapted by this establishment_ from its own ideas 2 Licensed products or services from another firm 3 Developed in cooperation with domestic suppliers 4 Developed in cooperation with suppliers abroad 5 Developed in cooperation with domestic client firms 6 Developed in cooperation with client firms abroad 7 Developed in cooperation with external academic or research institutions 8 Introduced the establishment's own version of a product or service already supplied (by another firm) 9 Other_ SPONTANEOUS - please specify Sysmiss Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Which of the following best describes the way in which the main new or significantly improved product was introduced? ECAo5x. Way in which main new/significantly improved product/service introduced (Other) Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Did the establishment have to purchase or license any inventions, patent or know-how in order to start producing this new or significantly improved product? 105 97 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved production or delivery methods in the past three years. I would now like to ask some more questions related to that. Over the last three years, has this establishment introduced new or significantly improved: Production methods 83 119 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduced new logistics Introduced new logistics Introduced new logistics Introduced new logistics Introduced new logistics Over the last three years, has this establishment introduced new or significantly improved: Logistics, delivery or distribution methods for this establishment's inputs and products 83 119 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Over the last three years, has this establishment introduced new or significantly improved: Ancillary support services, such as purchasing, accounting, computing and maintenance 83 119 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Please give a short description of this establishment's most important new or significantly improved production or delivery method. 83 -8 Education of employees about products, thus provide better sale service to customers Email communication, receiving client orders by email, thus achieving much better results Improvements of shops' interiour designs and organizational changes in the segment of car repairs In terms of transport of good, we now receive orders during the day, which was not the case before Introduced sale of products with Field Sale Managers Introduction of Field Sale Managers, improved communication with clients Introduction of product delivery to the place of order Introduction of product sale by Field Sale Managers Modern methods for product packing NEW TECHNOLOGY FOR PRODUCTION (new machines) New design style s with the help and use of the new machines New machines that enable production of wooden doors in accordance with technical standards, enabling us to give guarantee period for our products New protection systems used in underground activities Process of supervision of all field sale managers, and supervision of all product sale regions Production of traffic signs using new machines and new technology The purchase of new machines enabled eased and faster production Use of new machines in the production process, with new advanced technology Use of new modern construction equipment used for building Use of new software packages for printing preparations of promotional materials, use of new software packages for web publishing etc Vacations and international tours, new methods of presenting company's offer, using booklets, flyers and other print promotional material We introduced daily supply of our products to shops and points of sale, which was not the case before We started product delivery to the place of order, which was not done before We started sale of our products in other stores for bath equipment and ceramics We started to exhibit our products in the stores address banks with offer for production of their bank cards allocation of responsibility of managers and their jobs automated painting of tiles using acryl paints computer aided logistic software, and its running maintainance in the field currently our products are 90% assembled at the factory, and only 10% of the site / field, which was not the case before delegation of tasks by the restaurant manager delegation of tasks by the sale manager distribution and product delivery to points of sales (other shops) distribution of produced concrete using mixer trucks with programmable digital mixer controler. distribution of small quantities using new small cistern trucks electronic ticket sale engagement of sale agents in the field to find and contact new clients engaging in taxi services, with much higher financial impact good behavior and efficiency in relation to customers improved logistics, better work organization and increased professionalism in verticle lines, baring full responsibility for each tyre individually installment of minor equipment elements necessary for the production process, introduction of new product packages convinient for distribution introduced closer co-operation and communication with shops from different cities introduced new machines in our production process introduction of catalogue sale of apparel and plastic products introduction of new products, and introduction of catalogue order sale introduction of task list distribution list, improved effectivness of company introduction of transport with cistern trucks manufacture of various containers based on client demands modern equipment for technical control - Eurosistem more comfortable services and enjoyable trips for clients, with reduced trip costs more efficient communication with regards to receiving client's orders, resulting in improved distribution of daily newspapers. new apparatus for the production of sweets and ice cream new cooking equipment new machines capable to support the process from raw material to final product new machines for activities conducted using weight lifters, for upload of construction material new machines were purchased for production of sausages new supply contracts with jewellers for provision of other production materials new vehicles (buses), which are work effective new way of management of processes in terms of allocation of tasks to employes, and more efficient control of feedback information on the process newly introduced transport of goods to certain destinations organization of new tasks for the employees and use of printed promotional material, more intensive communication with clients via e-mail product related training of workers, in order to provide better services and relevant information to clients products that can be dismantled, thus making transport easier sale of products with newly introduced field sale managers software usega training and hardware maintainance training of the employees training of employees on how to use the new products, and new product presentations to customers. transport of products to the client in exact moment of time use of cnc technology improved product quality and increased our competitiveness on the market use of improved tools resulting in improved construction use of new technology, with chimneys for ventilation of the electric furnace using new polypredilen materials we replaced the old machines with new ones we started receiving orders by telephone directly from the companies, and distribution performed by our company we work now with much faster machines, demanding shorted production time ECAo8x. Most important new/significantly improved method of supplying products/services New method of supplying products/services new to local market New method of supplying products/services new to local market New method of supplying products/services new to local market New method of supplying products/services new to local market New method of supplying products/services new to local market At the time of its introduction, was this establishment's main new or significantly improved production or delivery method new to other firms operating: In your local market 83 119 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services new to national market New method of supplying products/services new to national market New method of supplying products/services new to national market New method of supplying products/services new to national market New method of supplying products/services new to national market At the time of its introduction, was this establishment's main new or significantly improved production or delivery method new to other firms operating: In [INSERT COUNTRY] 75 127 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services new to international market New method of supplying products/services new to international market New method of supplying products/services new to international market New method of supplying products/services new to international market New method of supplying products/services new to international market At the time of its introduction, was this establishment's main new or significantly improved production or delivery method new to other firms operating: In the international market 59 143 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques READ OUT Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Techniques 83 119 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi READ OUT Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Machinery and equipment 83 119 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss ECAo10b. New method of supplying products/services: change in machinery and equipment New method of supplying products/services: change in software New method of supplying products/services: change in software New method of supplying products/services: change in software New method of supplying products/services: change in software New method of supplying products/services: change in software READ OUT Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Software 83 119 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services: changes in management New method of supplying products/services: changes in management New method of supplying products/services: changes in management New method of supplying products/services: changes in management New method of supplying products/services: changes in management Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Management 83 119 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Which of the following best describes the way in which this establishment introduced the main new or significantly improved production or delivery method? 83 119 -9 Don't know -8 Refused 1 Developed or adapted by this establishment_ from its own ideas 2 Licensed products or services from another firm 3 Developed in cooperation with domestic suppliers 4 Developed in cooperation with suppliers abroad 5 Developed in cooperation with domestic client firms 6 Developed in cooperation with client firms abroad 7 Developed in cooperation with external academic or research institutions 8 Introduced the establishment's own version of a product or service already supplied (by another firm) 9 Other_ SPONTANEOUS - please specify Sysmiss ECAo11. Way of intro of main new/significantly improved production/delivery method Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Which of the following best describes the way in which this establishment introduced the main new or significantly improved production or delivery method? Other 1 No answer ECAo11x. Way of intro of main new/significantly improved production/delivery method (Oth) Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Did the establishment have to purchase or license any inventions, patent or know-how in order to apply this new production or delivery method? 83 119 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor SHOW CARD Thinking of your main product line and comparing your firm's technology with that of your closest competitor, which of the following best summarizes your position? 35 167 -9 Don't know -8 Refused -7 NO COMPETITORS 1 My firm's technology is less advanced than that of my main competitor 2 My firm's technology is about the same as that of my main competitor 3 My firm's technology is more advanced than that of my main competitor Sysmiss New knowledge management systems New knowledge management systems New knowledge management systems New knowledge management systems New knowledge management systems 1) INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved organizational or management practices or structures in the past three years. I would now like to ask some more questions related to that. 2) SHOW CARD 3) READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? New knowledge management systems to better use or exchange information, knowledge and skills within the establishment 106 96 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? Introduction of management systems for general production or supply operations, such as supply chain management systems, lean production, business reengineering, quality management systems 106 96 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss ECAo14b. Introduction of management systems for general production or supply operations New methods for distributing responsibilities New methods for distributing responsibilities New methods for distributing responsibilities New methods for distributing responsibilities New methods for distributing responsibilities SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? New methods for distributing responsibilities and decision making among employees 106 96 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Significant change to the management structure of the establishment Significant change to the management structure of the establishment Significant change to the management structure of the establishment Significant change to the management structure of the establishment Significant change to the management structure of the establishment SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? A significant change to the management structure of the establishment, such as creating new divisions or departments, integrating different departments or activities 106 96 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New types of collaborations with businesses New types of collaborations with businesses New types of collaborations with businesses New types of collaborations with businesses New types of collaborations with businesses SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? New types of collaborations with other businesses, research organizations or consumers 106 96 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Outsourcing Outsourcing Outsourcing Outsourcing Outsourcing SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? Outsourcing or subcontracting of business activities in production, procurement, distribution, recruiting or ancillary services for the first time 106 96 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Significant changes in the product's appearance Significant changes in the product's appearance Significant changes in the product's appearance Significant changes in the product's appearance Significant changes in the product's appearance INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved marketing methods in the past three years. I would now like to ask some more questions related to that. Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? Significant changes in the product's appearance 111 91 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? Introduction of a new method of advertising or product promotion, such as use of a new media for advertising, a new brand image or logo, a new trademark 111 91 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? Introduction of a new method of product placement or sales channels, such as product licensing, franchising, direct selling, exclusive retailing, tailoring or customizing the presentation of the product to different types of customers 111 91 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? New pricing strategies to market the establishment's goods or services, excluding pricing methods used solely to differentiate prices by customer segments 111 91 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would now like to ask you questions related to spending on research and development activities. Over the last three years, did this establishment spend on research and development activities within the establishment? 42 160 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) In fiscal year [INSERT last complete fiscal year], how much did this establishment spend on research and development activities performed within this establishment? Please include personnel cost, materials and purchase of fixed assets. 39 163 -9 Don't know -8 Refusal -7 Does not apply 1000 1910 3000 3800 5000 7000 7755 8000 10000 12000 18000 20000 30000 50000 750000 Sysmiss Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Over the last three years, did this establishment spend on research and development activities contracted with other companies? 42 160 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L In fiscal year [INSERT last complete fiscal year], how much did this establishment spend on research and development activities contracted with other companies? 12 190 -9 Don't know -8 Refusal -7 Does not apply 1000 1500 2000 5000 10000 12000 12400 30000 Sysmiss ECAo19. Expenditures on R&D contracted with other companies in last fiscal yr (LCU) Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would now like to ask you questions related to the acquisition of external knowledge and use of computers. Over the last three years, did this establishment spend on the acquisition of external knowledge? This includes purchase or licensing of patents and non-patented inventions, know-how and other types of knowledge from other businesses or organizations. 158 44 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Source of purchase or license of the latest invention Source of purchase or license of the latest invention Source of purchase or license of the latest invention Source of purchase or license of the latest invention Source of purchase or license of the latest invention SHOW CARD Was the latest invention, patent or know-how licensed or purchased from: 33 169 -9 Don't know -8 Refused 1 A (COUNTRY) firm 2 A (COUNTRY) research institute or university 3 A foreign firm 4 A foreign research institute or university 5 Other Sysmiss % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal At the end of fiscal year [insert last complete fiscal year], what percent of this establishment's workforce regularly used personal computers in their jobs? 158 44 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 20 30 35 40 47 50 60 70 90 100 Sysmiss ECAo22a. % of workforce that regularly used PCs in their jobs at end last fiscal yr % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], what percent of this establishment's workforce regularly used personal computers in their jobs? 158 44 -9 Don't know -8 Refused -7 THE ESTABLISHMENT WAS NOT IN BUSINESS THREE YEARS AGO 1 2 3 4 5 6 8 10 12 13 15 18 20 25 28 30 35 40 47 50 70 80 90 100 Sysmiss Ever been granted a patent? Ever been granted a patent? Ever been granted a patent? Ever been granted a patent? Ever been granted a patent? INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would now like to ask you questions related to protection of innovation. Has this establishment ever been granted a patent? 158 44 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? SHOW CARD During the last three years, did this establishment apply for a patent or a trademark? If No, GO TO QUESTION R.1 IF NUMBER OF EMPLOYEES >=50, OTHERWISE GO TO QUESTION VEB.1 If Don't Know, GO TO QUESTION R.1 IF NUMBER OF EMPLOYEES >=50, OTHERWISE GO TO QUESTION VEB.1 158 44 -9 Don't know -8 Refused 1 Yes_ for a patent only 2 Yes_ for a trademark only 3 Yes_ for both a patent and a trademark 4 No Sysmiss Over the last three years, in which country or countries did this establishment apply for a patent or a trademark? 18 Kosovo Refused Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? SHOW CARD Over the last three years, has this establishment been granted a patent or a trademark? 18 184 -9 Don't know -8 Refused 1 Yes_ for a patent only 2 Yes_ for a trademark only 3 Yes_ for both a patent and a trademark 4 No Sysmiss Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr 1) INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: And now I would like to ask you about management practices in this establishment. 2) SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what best describes what happened at this establishment when a problem in the production process arose? 39 163 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 We fixed it but did not take further action 2 We fixed it and took action to make sure it did not happen again 3 We fixed it and took action to make sure that it did not happen again_ and had a continuous improvement process to antic 4 No action was taken Sysmiss Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], how many production performance indicators were monitored at this establishment? 39 163 -9 Don't know -8 Refused 1 1-2 production performance indicators 2 3-9 production performance indicators 3 10 or more production performance indicators 4 No production performance indicators Sysmiss Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what best describes the time frame of production targets at this establishment? Examples of production targets are: production, quality, efficiency, waste, on-time delivery. 39 163 -9 Don't know -8 Refused 1 Main focus was on short-term (less than one year) production targets 2 Main focus was on long-term (more than one year) production targets 3 Combination of short term and long term production targets 4 No production targets Sysmiss Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], how easy or difficult was it for this establishment to achieve its production targets? 33 169 -9 Don't know -8 Refused 1 Possible to achieve without much effort 2 Possible to achieve with some effort 3 Possible to achieve with normal amount of effort 4 Possible to achieve with more than normal effort 5 Only possible to achieve with extraordinary effort Sysmiss Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], who was aware of the production targets at this establishment? 33 169 -9 Don't know -8 Refused 1 Only senior managers 2 Most managers and some production workers 3 Most managers and most production workers 4 All managers and most production workers Sysmiss Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what were managers' performance bonuses usually based on? 39 163 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Their own performance as measured by production targets 2 Their team or shift performance as measured by production targets 3 Their establishment's performance as measured by production targets 4 Their company's performance as measured by production targets 5 No performance bonuses Sysmiss Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what was the primary way non-managers were promoted at this establishment? 39 163 -9 Don't know -8 Refused -7 DOES NOT APPLY (NO PROMOTIONS OF NON-MANAGERS IN THE LAST COMPLETE FISCAL YEAR) 1 Promotions were based solely on performance and ability 2 Promotions were based partly on performance and ability_ and partly on other factors (for example_ tenure or family conn 3 Promotions were based mainly on factors other than performance and ability (for example_ tenure or family connections) 4 Non-managers are normally not promoted Sysmiss Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], when was an under-performing non-manager reassigned or dismissed? 39 163 -9 Don't know -8 Refused -7 DOES NOT APPLY (NO UNDER-PERFORMING NON-MANAGERS IN THE LAST COMPLETE FISCAL YEAR) 1 Within 6 months of identifying non-manager under-performance 2 After 6 months of identifying non-manager under-performance 3 Rarely or never Sysmiss ECAr15. Reassignment/dismissal of under-performing non-manager over last fiscal yr Time innovation module ends: Day Time innovation module ends: Day Time innovation module ends: Day Time innovation module ends: Day Time innovation module ends: Day 158 44 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Sysmiss Time innovation module ends: Month Time innovation module ends: Month Time innovation module ends: Month Time innovation module ends: Month Time innovation module ends: Month 158 44 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 Sysmiss Time innovation module ends: Year Time innovation module ends: Year Time innovation module ends: Year Time innovation module ends: Year Time innovation module ends: Year 158 44 -9 Don't know -8 Refusal -7 Does not apply 2013 Sysmiss Time innovation module ends: Hour Time innovation module ends: Hour Time innovation module ends: Hour Time innovation module ends: Hour Time innovation module ends: Hour 158 44 -8 Refused 9 10 11 12 13 14 15 16 17 Sysmiss Time innovation module ends: Minutes Time innovation module ends: Minutes Time innovation module ends: Minutes Time innovation module ends: Minutes Time innovation module ends: Minutes 158 44 -8 Refused 1 2 3 4 5 6 8 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 34 35 36 37 38 39 40 41 42 43 45 48 49 50 51 53 54 55 56 57 58 59 Sysmiss Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? 158 44 -8 Refused 1 Yes 2 No Sysmiss Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm 202 -8 Refused Sysmiss Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position 202 -8 Refused Sysmiss Innovation module respondent's gender Innovation module respondent's gender Innovation module respondent's gender Innovation module respondent's gender Innovation module respondent's gender 202 -8 Refused 1 Male 2 Female Sysmiss QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER 202 9720198 80590164 -9 Don't know -8 Refusal -7 Does not apply 2008/9 panel code 2008/9 panel code 2008/9 panel code 2008/9 panel code 2008/9 panel code 11 191 -9 Don't know -8 Refusal -7 Does not apply 29 40 87 93 97 155 158 200 218 223 265 Sysmiss 2008/9 q're number 2008/9 q're number 2008/9 q're number 2008/9 q're number 2008/9 q're number 11 191 -9 Don't know -8 Refusal -7 Does not apply 10006 10095 10110 10169 10252 10256 20198 20202 20223 30223 40011 Sysmiss 202 -9 Don't know -8 Refusal -7 Does not apply Sysmiss agency agency agency agency agency 202 1 Agency 1 2 Agency 2 3 Agency 3 Sampling panel information from final progress report Sampling panel information from final progress report Sampling panel information from final progress report Sampling panel information from final progress report Sampling panel information from final progress report 202 -9 Don't know -8 Refusal -7 Does not apply 1 Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility 202 1 6.5 -9 Don't know -8 Refusal -7 Does not apply Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility 202 1 6.5 -9 Don't know -8 Refusal -7 Does not apply Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility 202 1 6.5 -9 Don't know -8 Refusal -7 Does not apply group(a2 a4anew a6a) group(a2 a4anew a6a) group(a2 a4anew a6a) group(a2 a4anew a6a) group(a2 a4anew a6a) 202 1 37