DDI_MNG_2013_ES_v01_M_WB Development Data Group 2014-06-17 NADA Version 01 (June 2014) Enterprise Survey 2013 ES 2013 MNG_2013_ES_v01_M World Bank European Bank for Reconstruction and Development NADA World Bank European Bank for Reconstruction and Development Enterprise Survey [en/oth] Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-2006, most data collection efforts have been centralized within the Enterprise Analysis Unit. Earlier data from different survey instruments have been matched to an older standard instrument for dissemination on the website. The Enterprise Surveys, implemented in Eastern Europe and Central Asia, also known as Business Environment and Enterprise Performance Surveys (BEEPS), are jointly conducted by the World Bank and the European Bank for Reconstruction and Development for this geographic region. The objective of the research is to gain an understanding of firms' perception of the environment in which they operate. The surveys were until now administered four times at an interval of three years. This has added an important element of dynamics in the study of business environment in transition countries. v01 This research was conducted in Mongolia between December 2012 and July 2013, as part of the fifth round of the Business Environment and Enterprise Performance Survey (BEEPS V), a joint initiative of the World Bank and the European Bank for Reconstruction and Development. The objective of the study is to obtain feedback from enterprises in client countries on the state of the private sector. The research is also used to build a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through face-to-face interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries. Data from 360 establishments was analyzed. Stratified random sampling was used to select the surveyed businesses. The survey topics include firm characteristics, information about sales and suppliers, competition, infrastructure services, judiciary and law enforcement collaboration, security, government policies, laws and regulations, financing, overall business environment, bribery, capacity utilization, performance and investment activities, and workforce composition. In 2011, the innovation module was added to the standard set of Enterprise Surveys questionnaires to examine in detail how introduction of new products and practices influence firms' performance and management. Mongolia National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. The manufacturing and services sectors are the primary business sectors of interest. This corresponds to firms classified with International Standard Industrial Classification of All Economic Activities (ISIC) codes 15-37, 45, 50-52, 55, 60-64, and 72 (ISIC Rev.3.1). Formal (registered) companies with five or more employees are targeted for interview. Services firms include construction, retail, wholesale, hotels, restaurants, transport, storage, communications, and IT. Firms with 100% government/state ownership are not eligible to participate in Enterprise Surveys. Sample survey data [ssd] The scope of the study includes: - Characteristics of establishment; - Infrastructure and services; - Sales and supplies; - Degree of competition; - Innovation; - Land and permits; - Crime; - Finance; - Business-government relations; - Use of consulting services; - Labor; - Business environment; - Performance; - Expectations; - Perceptions of obstacles. IPSOS The sample was selected using stratified random sampling technique. Three levels of stratification were used: industry, establishment size, and region. Industry was stratified into one manufacturing and two service sectors (retail, and other services). Size stratification was defined following the standardized definition for the roll-out: small (5 to 19 employees), medium (20 to 99 employees), and large (more than 99 employees). For stratification purposes, the number of employees was defined on the basis of reported permanent full-time workers. This seems to be an appropriate definition of the labor force since seasonal/casual/part-time employment is not a common practice, except in the sectors of construction and agriculture. Regional stratification was defined in 5 regions (city and the surrounding business area) throughout Mongolia. The sample frame was from Business Registry, National Statistical Office (NSO) of Mongolia. The enumerated establishments were then used as the frame for the selection of a sample with the aim of obtaining interviews at 360 establishments with five or more employees. Given the impact that non-eligible units included in the sample universe may have on the results, adjustments may be needed when computing the appropriate weights for individual observations. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 10.2% (59 out of 577 establishments). In the dataset, the variables a2 (sampling region), a6a (sampling establishment's size), and a4a (sampling sector) contain the establishment's classification into the strata chosen for each country using information from the sample frame. Variable a4a coded using ISIC Rev 3.1 codes for the chosen industries for stratification. These codes include most manufacturing industries (15 to 37), retail (52), and (45, 50, 51, 55, 60-64, 72) for other services. Face-to-face [f2f] The structure of the data base reflects the fact that three different versions of the questionnaire were used. The basic questionnaire, the Core Module, includes all common questions asked to all establishments from all sectors. The second expanded variation, the Manufacturing Questionnaire, is built upon the Core Module and adds some specific questions relevant to manufacturing sectors. The third expanded variation, the Retail Questionnaire, is also built upon the Core Module and adds to the core specific questions relevant to retail firms. Each variation of the questionnaire is identified by the index variable a0. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization associated with government, and are hired by the World Bank to collect the data. The Enterprise Surveys are implemented following a two-stage procedure. In the first stage, a screener questionnaire is applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview takes place with the Manager/Owner/Director of each establishment. Sometimes the survey respondent calls company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey. All Enterprise Surveys are conducted in local languages. IPSOS was hired to implement the survey. There were local subcontractors in each of the five regions surveyed. For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered: a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org website. c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Survey non-response must be differentiated from item non-response. The former refers to refusals to participate in the survey altogether, while the latter refers to the refusals to answer some specific questions. Enterprise Surveys suffer from both problems and different strategies were used to address these issues. Item non-response was addressed by two strategies: a- For sensitive questions that may generate negative reactions from the respondent, such as corruption or tax evasion, enumerators were instructed to collect the refusal to respond as a different option from don't know. b- Establishments with incomplete information were re-contacted in order to complete this information, whenever necessary. Survey non-response was addressed by maximizing efforts to contact establishments that were initially selected for interview. Attempts were made to contact the establishment for interview at different times/days of the week before a replacement establishment (with similar strata characteristics) was suggested for interview. Survey non-response did occur but substitutions were made in order to potentially achieve strata-specific goals. The number of realized interviews per contacted establishments was 0.62. This number is the result of two factors: explicit refusals to participate in the survey, as reflected by the rate of rejection (which includes rejections of the screener and the main survey) and the quality of the sample frame, as represented by the presence of ineligible units. The number of rejections per contact was 0.13. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. The use of this dataset must be acknowledged using a citation which would include: - the identification of the Primary Investigator (including country name) - the full title of the survey and its acronym (when available), and the year(s) of implementation - the survey reference number - the source and date of download (for datasets disseminated online) Example: The World Bank, the European Bank for Reconstruction and Development. Mongolia Enterprise Survey (ES) 2013, Ref. MNG_2013_ES_v01_M. Dataset downloaded from [URL] on [date]. The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. mongolia_2013_full_data 360 389 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 360 536284 536643 360 -9 Don't know -8 Refusal -7 Does not apply Questionnaire module Questionnaire module Questionnaire module Questionnaire module Questionnaire module CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 1 Manufacturing 2 Retail 3 Core Country code Country code Country code Country code Country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 41 Bulgaria 44 Albania 46 Croatia 50 Belarus 51 Georgia 52 Tajikistan 53 Turkey 54 Ukraine 55 Uzbekistan 59 Poland 60 Romania 61 Serbia 62 Kazakhstan 63 Moldova 64 Bosnia-Herzegovina 65 Azerbaijan 66 Macedonia 67 Armenia 68 Kyrgyzstan 69 Mongolia 70 Estonia 71 Kosovo 72 Czech Republic 73 Hungary 74 Latvia 75 Lithuania 76 Slovakia 77 Slovenia 80 Montenegro Interview language Interview language Interview language Interview language Interview language CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 1 Local language 2 Russian Sampling region Sampling region Sampling region Sampling region Sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 1 Central 2 Ulaanbaatar 3 Eastern 4 Khangai 5 Western Screener region Screener region Screener region Screener region Screener region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 1 Central 2 Ulaanbaatar 3 Eastern 4 Khangai 5 Western Official capital city? Official capital city? Official capital city? Official capital city? Official capital city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the official capital city? 360 1 Yes 2 No Main business city? Main business city? Main business city? Main business city? Main business city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the main business city? 360 1 Yes 2 No Size of locality Size of locality Size of locality Size of locality Size of locality CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 2 City with population over 1 million 3 Over 250.000 to 1 million 4 50.000 to 250.000 5 Less than 50.000 Industry sampling sector Industry sampling sector Industry sampling sector Industry sampling sector Industry sampling sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 15 Food 16 Tobacco products 17 Textiles 18 Garments 19 Tanning & leather 20 Wood 21 Paper & paper products 22 Publishing_ printing and recorded media 23 Coke & refined petroleum 24 Chemicals 25 Plastics & rubber 26 Non metallic mineral products 27 Basic metals 28 Fabricated metal products 29 Machinery and equipment 30 Office machinery 31 Electronics 32 Communication equipment 33 Precision instruments 34 Motor vehicles 35 Other transport equipment 36 Furniture 37 Recycling 45 Construction 50 Services of motor vehicles 51 Wholesale 52 Retail 55 Hotel and restaurants 60 Transport 63 Supporting transport activities 64 Post and telecommunications 72 it Industry screener sector Industry screener sector Industry screener sector Industry screener sector Industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 15 Food 16 Tobacco products 17 Textiles 18 Garments 19 Tanning & leather 20 Wood 21 Paper & paper products 22 Publishing_ printing and recorded media 23 Coke & refined petroleum 24 Chemicals 25 Plastics & rubber 26 Non metallic mineral products 27 Basic metals 28 Fabricated metal products 29 Machinery and equipment 30 Office machinery 31 Electronics 32 Communication equipment 33 Precision instruments 34 Motor vehicles 35 Other transport equipment 36 Furniture 37 Recycling 45 Construction 50 Services of motor vehicles 51 Wholesale 52 Retail 55 Hotel and restaurants 60 Transport 63 Supporting transport activities 64 Post and telecommunications 72 it Sector match between screener information and sample frame Sector match between screener information and sample frame Sector match between screener information and sample frame Sector match between screener information and sample frame Sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame 360 1 Yes_ screener and sample frame info match 2 No_ screener and sample frame do not match but establishment still does activities which match sample frame 3 No_ does not match Sampling size Sampling size Sampling size Sampling size Sampling size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 Micro<5 1 Small >=5 and <=19 2 Medium >=20 and <=99 3 Large >=100 Screener size Screener size Screener size Screener size Screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 Micro<5 1 Small >=5 and <=19 2 Medium >=20 and <=99 3 Large >=100 Establishment part of a larger firm? Establishment part of a larger firm? Establishment part of a larger firm? Establishment part of a larger firm? Establishment part of a larger firm? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 360 1 Yes 2 No_ a firm on its own Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 7 353 -9 Don't know -8 Refusal -7 Does not apply 1 2 10 Sysmiss Type of establishment Type of establishment Type of establishment Type of establishment Type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment 7 353 -7 DOES NOT APPLY 1 HQ without production and/or sales in this location 2 HQ with production and/or sales in this location 3 Establishment physically separated from HQ and other establishments of the same firm 4 Establishment physically separated from HQ but with other establishments of the same firm Sysmiss Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 7 353 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 7 353 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss a10. Establishment's fin. statements prepared separately from other establishments If HQ If HQ If HQ If HQ If HQ CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 7 353 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Number of establishments - counting the headquarters - included in the financial statements kept in HQ 7 353 -9 Don't know -8 Refusal -7 Does not apply 1 2 10 Sysmiss Inteviewer number Inteviewer number Inteviewer number Inteviewer number Inteviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code 360 -9 Don't know -8 Refusal -7 Does not apply 10 11 12 13 14 15 16 17 18 19 20 21 22 23 25 26 27 28 29 30 31 33 35 37 38 40 41 42 43 44 46 47 48 49 50 51 53 56 aSupervisor number aSupervisor number aSupervisor number aSupervisor number aSupervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code 360 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) 360 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) 360 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 12 Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Year (yyyy) 360 -9 Don't know -8 Refusal -7 Does not apply 2012 2013 Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) 360 -9 Don't know -8 Refusal -7 Does not apply 9 10 11 12 13 14 15 16 17 18 19 20 21 Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) 360 -9 Don't know -8 Refusal -7 Does not apply 2 3 4 5 6 7 8 10 11 12 13 14 15 16 17 18 19 20 23 24 25 26 28 30 31 35 37 39 40 41 42 43 45 47 49 50 52 53 54 55 58 Firm's current legal status Firm's current legal status Firm's current legal status Firm's current legal status Firm's current legal status 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 360 -9 Don't know -8 Refused 1 Shareholding company with shares traded in the stock market 2 Shareholding company with non-traded shares or shares traded privately 3 Sole proprietorship 4 Partnership 5 Limited partnership 6 Other_ SPONTANEOUS - please specify Firm's current legal status (Other) Firm's current legal status (Other) Firm's current legal status (Other) Firm's current legal status (Other) Firm's current legal status (Other) What is this firm's current legal status? % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) What percent of this firm does the largest owner or owners own? 360 -9 Don't know -8 Refused 15 20 21 22 24 30 34 40 42 50 51 53 60 64 65 70 72 79 80 88 90 94 100 % owned by private domestic individuals % owned by private domestic individuals % owned by private domestic individuals % owned by private domestic individuals % owned by private domestic individuals SHOW CARD What percent of this firm is owned by each of the following: Private domestic individuals, companies or organizations 360 -9 Don't know -8 Refused 9 10 20 30 50 60 65 80 90 98 100 % owned by private foreign individuals % owned by private foreign individuals % owned by private foreign individuals % owned by private foreign individuals % owned by private foreign individuals SHOW CARD What percent of this firm is owned by each of the following: Private foreign individuals, companies or organizations 360 -9 Don't know -8 Refused 2 10 20 35 40 50 70 80 90 100 % owned by Government/State % owned by Government/State % owned by Government/State % owned by Government/State % owned by Government/State SHOW CARD What percent of this firm is owned by each of the following: Government/State IF 100% TERMINATE 360 -9 Don't know -8 Refused 20 51 % owned by Other % owned by Other % owned by Other % owned by Other % owned by Other SHOW CARD What percent of this firm is owned by each of the following: Other 360 -9 Don't know -8 Refused 20 50 Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm, are there any females? 360 -9 Don't know -8 Refused 1 Yes 2 No What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? 166 194 -9 Don't know -8 Refused 2 10 15 17 20 21 22 24 25 30 35 40 45 50 60 63 65 66 70 75 80 90 100 Sysmiss How was the firm established? How was the firm established? How was the firm established? How was the firm established? How was the firm established? SHOW CARD How was this firm established? 360 -8 Refused 1 Privatization of a state-owned firm 2 Originally private_ from time of start up 3 Private subsidiary of a formerly state-owned firm 4 Joint venture with foreign partner(s) 5 State-owned firm 6 Other_ SPONTANEOUS - please specify How was the firm established (Other) How was the firm established (Other) How was the firm established (Other) How was the firm established (Other) How was the firm established (Other) How was this firm established? In what yr did this establishment begin operations? In what yr did this establishment begin operations? In what yr did this establishment begin operations? In what yr did this establishment begin operations? In what yr did this establishment begin operations? READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 360 -9 Don't know -8 Refusal -7 Does not apply 1923 1924 1939 1941 1942 1951 1957 1961 1968 1971 1976 1981 1984 1985 1987 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers 360 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 23 24 25 28 30 34 35 36 38 40 45 50 60 70 80 85 86 88 100 110 120 200 250 270 397 800 1000 Establishment formally registered when it began operations? Establishment formally registered when it began operations? Establishment formally registered when it began operations? Establishment formally registered when it began operations? Establishment formally registered when it began operations? Was this establishment formally registered when it began operations? 360 -9 Don't know -8 Refused 1 Yes 2 No Year of formal registration of the establishment Year of formal registration of the establishment Year of formal registration of the establishment Year of formal registration of the establishment Year of formal registration of the establishment In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. 360 -9 Don't know -8 Refusal -7 Does not apply 1923 1924 1939 1941 1942 1951 1957 1961 1968 1971 1972 1976 1984 1985 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector How many years of experience working in this sector does the Top Manager have? 360 -9 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 35 38 40 42 45 9998 Less than one year Female Top Manager? Female Top Manager? Female Top Manager? Female Top Manager? Female Top Manager? Is the Top Manager female? 360 -9 Don't know -8 Refused 1 Yes 2 No Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 360 -9 Don't know -8 Refused -6 STILL IN PROCESS 1 Yes 2 No Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year [insert last complete fiscal year]. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 360 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 93 267 -9 Don't know -8 Refusal -7 Does not apply -6 -5 1 2 3 4 5 6 7 10 14 15 20 30 45 60 90 180 210 360 365 Sysmiss Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 93 267 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Power outages over last fiscal yr? Power outages over last fiscal yr? Power outages over last fiscal yr? Power outages over last fiscal yr? Power outages over last fiscal yr? Over fiscal year [insert last complete fiscal year], did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 360 -9 Don't know -8 Refused 1 Yes 2 No c7. "Number of power outages over last fiscal yr c7. "Number of power outages over last fiscal yr c7. "Number of power outages over last fiscal yr c7. "Number of power outages over last fiscal yr c7. "Number of power outages over last fiscal yr In a typical month, over fiscal year [insert last complete fiscal year], how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 143 217 -9 Don't know -8 Refused 1 2 3 4 5 6 8 9 10 12 110 Sysmiss Average duration of power outages Average duration of power outages Average duration of power outages Average duration of power outages Average duration of power outages How long did these power outages last on average? 117 243 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 10 12 30 48 56 72 96 Sysmiss % of total annual sales lost due to power outages % of total annual sales lost due to power outages % of total annual sales lost due to power outages % of total annual sales lost due to power outages % of total annual sales lost due to power outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Loss as percent of total annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 135 225 -9 Don't know -8 Refused 1 2 3 4 5 8 9 10 15 20 30 35 Sysmiss Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 8 352 -9 Don't know -8 Refusal -7 Does not apply 20000 30000 75000 200000 400000 600000 2000000 Sysmiss Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Over the course of fiscal year [insert last complete fiscal year], did this establishment own or share a generator? 360 -9 Don't know -8 Refused 1 Yes 2 No % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared In fiscal year [insert last complete fiscal year], what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? 68 292 -9 Don't know -8 Refused 1 2 3 5 10 15 20 30 50 70 80 100 Sysmiss Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Over the last two years, did this establishment submit an application to obtain a water connection? 360 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain water connection Number of days it took to obtain water connection Number of days it took to obtain water connection Number of days it took to obtain water connection Number of days it took to obtain water connection In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 63 297 -9 Don't know -8 Refusal -7 Does not apply -5 1 2 3 5 6 7 8 10 14 15 20 30 45 60 90 120 150 180 300 350 360 365 Sysmiss Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? In reference to that application for a water connection, was an informal gift or payment expected or requested? 63 297 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Over fiscal year [insert last complete fiscal year], did this establishment experience insufficient water supply for production? 121 239 -9 Don't know -8 Refused -7 The establishment does not use water for production 1 Yes 2 No Sysmiss Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr In a typical month, over fiscal year [insert last complete fiscal year], how many incidents of insufficient water supply did this establishment experience? 5 355 -9 Don't know -8 Refused 1 2 Sysmiss Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply How long did these incidents of insufficient water supply last on average? 5 355 -9 Don't know -8 Refused 1 4 5 Sysmiss Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? At the present time, does this establishment use e-mail to communicate with clients or suppliers? 360 -9 Don't know -8 Refused 1 Yes 2 No Have its own website? Have its own website? Have its own website? Have its own website? Have its own website? At the present time, does this establishment have its own website? 360 -9 Don't know -8 Refused 1 Yes 2 No High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? Does this establishment have a high-speed Internet connection on its premises? 360 -9 Don't know -8 Refused 1 Yes 2 No Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of the establishment? 360 -9 Don't know -8 Refused 1 Yes 2 No c28. Does this establishment currently use cell phones for the operations of this establishment? Electricity - obstacle to current operations Electricity - obstacle to current operations Electricity - obstacle to current operations Electricity - obstacle to current operations Electricity - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is Electricity an obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if electricity is no longer an obstacle? 195 165 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 59 301 -9 Don't know -8 Refused 1 2 3 5 6 10 12 15 20 25 30 Sysmiss Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 43 317 -9 Don't know -8 Refused 1 2 3 5 6 10 15 20 30 Sysmiss Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is Telecommunications an obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year [insert last complete fiscal year], what was this establishment's main product, that is, the product that represented the largest proportion of annual sales? 360 Apartment building completion Auto repair service Bar Book publishing Boot manufacturing Bread manufacture Bridge construction and construction services Buidling repairs Building construction - all types Building exterior completion work Cable television service Camping site Canteen Car repair, body work and finishing. Cashmere clothing Cement manufacture Civil engineering Completion of aparment building interiors Completion of apartments Completion of apartments and other buildings Completion of buidling interiors Completion of building interiors Construction machine rental with operator (such as cranes, cement mixers) Construction of apartment buildings Construction of apartments Construction of building foundations Construction of buildings Construction of buildings and finishing exteriors Construction of office buildings Construction of wooden buildings Construction repair works (buildings and infrastructure) Data processing for environmental assessment Decorative finishing work (patterns, drawing) Export of sheep's gut Finishing of building exteriors Food retailer - non-specialised Freight transportation by road Freight transportation of coal by road Home furniture production Hotal service Hotel Hotel and camp service Hotel service Hotel service:restaurant and bar, the supply of food.(At the hotel) House building Installation of air conditioning Installation of double glazed windows and doors Installation of electrics in buildings Installation of engineering equipment for buildings and facilities Installation of heating equipment Installation of windows Manfacture of bricks Manufacture and control of electricity apparatus Manufacture and wholesale of vodka. More revenue from wholesale. Manufacture of Mongolian national clothes Manufacture of air conditioners Manufacture of animal fodder and mixed feeds Manufacture of articles of concrete, cement and plaster Manufacture of bakery products Manufacture of bread Manufacture of bread and pastry Manufacture of cashmere articles Manufacture of cast iron, metal and moulds Manufacture of cement, lime and plaster for construction Manufacture of ceramic bricks Manufacture of control equipment Manufacture of embroidery products Manufacture of grain mill products Manufacture of jewellery Manufacture of knitted clothes Manufacture of meat and sausage products Manufacture of medicines and bio preparations Manufacture of metal panels with patterns Manufacture of metal reinforcement bars Manufacture of mongolian clothes Manufacture of mongolian gers Manufacture of mongolian gers from wood Manufacture of ovens, furnaces and furnace burners Manufacture of plastic products Manufacture of pure water Manufacture of raw cashmere Manufacture of soda drinks Manufacture of soft drinks (also juices and bottled water) Manufacture of wearing women's apparel Manufacture of wheat for animal Manufacture of women's shoes Manufacture of wood for construction, carpentry and joinery Manufacture of wooden doors and windows of apartments Manufacture of wooden furniture for households Manufacture of wooden joinery and repair of wooden products Manufacturer of building cement and concrete materials Manufacturing of concrete construction materials Manufcature of pastry Office building repairs Office construction and repair Offset printing Organization of ecotourism packages and hiking. Preparation of construction sites Printing books Printing of address books Printing of different media Printing press Production of metal foundation materials of construction Production of animal guts Production of bakery products Production of blocks from concrete Production of bread Production of cement Production of chemicals for a pharmaceutical Production of concrete mix Production of disposable cups made ??of paper Production of double glazed windows Production of dried meat products Production of leather clothing Production of meat and meat products Production of metal fences Production of metal products for construction Production of milk products Production of mineral water Production of mongol ger felt Production of not refractory bricks and ceramics. More income from bricks Production of paper Production of plastic windows Production of reinforced steel Production of salts Production of scarves Production of sheep's gut Production of sheepskin coats Production of soaps Production of socks Production of stamps and providing printing services - more from production Production of toilet paper Production of vodka Production of vodka and alcohol products Production of women and children's knitting products Production of wood Production of wooden containers Production of wooden materials and planing woods Production of woolen rugs Production of workers' uniform Production, processing and preserving of mongolian traitional meat and meat products Publication of books and magazines Publishing of advocacy and commercial materials Publishing of children's books Re-printing of books Repair of audio devices in apartments Repair service for cashmere knitted products Reproduction from master copies of videos and computers Resort and sanatorium service Restaurant service Retail of Medicals in specialized stores Retail of a variety of food products in specialized stores Retail of beer and sodas in specialized stores Retail of bread and pastry in specialized stores Retail of children clothes in specialized stores Retail of dairy in specialized stores Retail of grocery products only in specialized store Retail of household items Retail of meat on market stalls and in store - equal sales. Retail of medicals in specialized stores Retail of pastry and cookies in speciolized stores Retail of radio and electronics devices in a specialized store Retail of women's clothes Retail sale in non-specialized stores of food, beverages and tobacco Retail sale in non-specialized stores with food, beverages, tobacco Retail sale of alcoholic beverages, food and tobacco products in non speciolized store Retail sale of alcoholic products primarily in non-specialized stores Retail sale of autofuel Retail sale of automotive fuel Retail sale of beuaty and biological products speciolized store Retail sale of books Retail sale of bread and pastry in specialized stores Retail sale of bread products in specialized stores(bakery) Retail sale of cosmetics Retail sale of dairy products in specialized stores Retail sale of food, beverages and tobacco in specialized stores Retail sale of food, alcoholic beverages and tobacco in specialized stores Retail sale of food, beverages and tobacco in non-specialized stores Retail sale of food, beverages and tobacco in specialized stores Retail sale of fruit and confectionery in specialized stores Retail sale of imported medicine Retail sale of imported paint sprayers Retail sale of medicines Retail sale of pasta products. Retail sale of pastries and confectionary in specialized store Retail sale of pharmaceutical and medical goods Retail sale of pharmaceutical and medical goods in specialized store Retail sale of sea buckthorn drink in non-specialized stores Retail sale of wheat and wheat products in non specialized stores. Retail trade Food, beverages and tobacco in hotels Retail trade in medicines in specialized stores Retail trade of concrete construction materials. Retail trade of alcohol products in specialized store Retail trade of alcohol products in non-specialized stores Retail trade of auto supplies Retail trade of bakery products in specialized store Retail trade of bread and bakery products Retail trade of bread and pastry in specialized stores Retail trade of bread and pastry in speciolized stores Retail trade of building materials Retail trade of clothes of young people Retail trade of computer supplies Retail trade of construction materials Retail trade of construction materials of apartments in specialized store Retail trade of cosmetics products in specialized stores Retail trade of electronic supplies Retail trade of food products in specialized stores Retail trade of general food products Retail trade of general food products in specialized stores Retail trade of glasses and optic products in store Retail trade of herbal medicine and suppliments in specialized store Retail trade of home furniture in specialized store Retail trade of household electric goods Retail trade of meat and sausage Retail trade of medicine Retail trade of medicine in specialized stores Retail trade of milk and milk products Retail trade of readymade children's clothes in specialized stores Retail trade of readymade clothes in specialized stores Retail trade of security equipments Retail trade of souvenirs and leather articles Retail trade of spices and dressings Retail trade of various vitamins in specialized store Retail trade of vodka and alcoholic products in specialized store Retail trade of vodka and alcoholic products in specialized stores Retail trade of vodka and beer with food, tobacco and beverages in non specialized stores Retail trade of wheat products Retail trade of wheat products in non-specialized stores Retail trade of wheat products in specialized store Retail trade of wheat products in specialized stores Retail trade of work uniform Retail trade with food in specialized stores. Retailing confectionery in specialized stores Retale sale of bread and pastry in speciolized store Road building Road construction Road repair and landscaping Sale of automotive parts Sale of flight tickets Sanatorium and camping service Sausage manufacture Sawmilling Scheduled passenger land transport Scheduled passenger transport service by road Scheduled passenger transportation between cities by road Scheduled passenger transportation by road Scheduled road passenger transport between localities School lunch service Service of internet and fibre optic cables Service of truck transportation by road Shoe manufacturing Software analysis and consultancy Steel cast for construction use Tanning and dressing of leather to make gloves Telecommunications Trade of airtickets Trade of bread and pastry in speciolized stores Transport via railways Transportation of logs by rail Travel agency Wheat production Wholesale of auto machinery supplies Wholesale of construction materials Wholesale of construction materials for apartments Wholesale of drilling eqiupment Wholesale of food, beverages and tobacco Wholesale of fuel and lubricant materials Wholesale of gas products via contracts Wholesale of liquid and gaseous fuels and related products Wholesale of medinice Wholesale of paints and decorating elements Wholesale of phones and line communication devices Wholesale of readymade clothes Wholesale of sports balls Wholesale of textiles Wholesale supply of laboratory materials for the mining companies on a contract basis Wholesale trade of automobile spare parts coal transportation by trucks concrete building block production manufacturing of concrete construction materials The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service 360 -9 Don't know -8 Refusal -7 Does not apply 1511 1520 1531 1533 1541 1549 1551 1554 1711 1721 1722 1729 1730 1810 1911 1912 1920 2010 2022 2023 2029 2102 2109 2211 2212 2219 2221 2222 2230 2423 2424 2520 2610 2691 2693 2694 2695 2699 2710 2720 2731 2732 2811 2891 2899 2914 2919 3110 3120 3190 3599 3610 3691 4510 4520 4530 4540 4550 5020 5030 5050 5110 5121 5122 5131 5139 5141 5143 5152 5159 5190 5211 5219 5220 5231 5232 5233 5234 5239 5240 5252 5259 5260 5510 5520 6021 6023 6302 6304 6309 6420 7229 Share of main product/service in total sales Share of main product/service in total sales Share of main product/service in total sales Share of main product/service in total sales Share of main product/service in total sales What percentage of total sales does the main product represent? 360 -9 Don't know -8 Refused 20 30 35 40 45 50 55 60 65 70 75 78 80 85 89 90 95 98 99 100 Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) In fiscal year [insert last complete fiscal year], what were this establishment's total annual sales? 360 -9 Don't know -8 Refusal -7 Does not apply 20000000 25000000 26600000 30000000 35000000 36000000 37000000 40000000 42626000 48000000 49000000 50000000 52200000 56000000 58000000 60000000 70000000 76000000 80000000 81798000 83200000 87000000 90000000 91479000 96000000 96064000 97762529 97864000 100000000 107000000 110000000 112000000 112750000 117000000 117159000 118500000 120000000 121402500 123150000 125000000 125140000 125964000 128000000 130000000 133000000 134000000 136000000 140000000 144000000 145000000 145964000 148323690 149600000 150000000 152000000 154000000 157718310 158000000 159100000 160000000 165000000 168000000 169107000 173000000 174901435 175000000 177000000 180000000 181700000 185000000 190000000 195023509 198000000 198200000 200000000 202800000 210000000 217000000 221800000 225000000 228252400 230000000 233113500 237000000 240000000 242000000 247000000 248000000 250000000 252000000 254855200 260000000 261000000 270000000 275000000 278000000 280000000 288000000 289000000 290000000 295000000 300000000 306500000 309000000 340000000 346000000 350000000 360000000 370000000 398000000 400000000 412000000 420000000 443537600 450000000 460023400 467741800 470000000 478400000 480000000 500000000 527246490 530000000 550000000 600000000 627000000 700000000 707993000 718000000 720000000 728212975 736384000 739452200 740000000 794702634 800000000 830000000 850000000 900000000 913000000 960000000 967600000 969430379 995159500 1000000000 1032000000 1034722800 1100000000 1137585000 1200000000 1220000000 1231525300 1250000000 1300000000 1360000000 1400000000 1408427516 1500000000 1570000000 1600000000 1800000000 1813000000 1900000000 2000000000 2125458078 2200000000 2500000000 2640000000 2907000000 3000000000 3100000000 3200000000 3300000000 3400000000 3600000000 3800000000 3856908649 4000000000 4400000000 4459979600 4500000000 4600000000 5000000000 5400000000 5900000000 6000000000 6732000000 7000000000 8500000000 9000000000 10000000000 10000717000 11369000000 12000000000 12300000000 15000000000 17889000000 24000000000 25000000000 32000000000 45000000000 75000000000 140000000000 191133981317 Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) In fiscal year [insert last complete fiscal year], what were this establishment's total annual sales for all products and services? 360 Don't know Eight hundred million Eighty billion Eighty million Eighty seven million Eighty three million two hundred thousand Eleven billion three hundred sixty nine million Fifty billion Fifty eight million Fifty million Fifty six million Fifty two million two hundred thousand Five billion Five billion four hundred million Five hundred million Four billion Four billion six hundred million Four hundred million Nine hundred million Ninety million Ninety six million One billion One billion five hundred million One billion one hundred million One hundred eighty five million One hundred fifty million One hundred fourty billion One hundred million One milliard Seven hundred million Seventy million Six billion Six hundred million Ten billion Three billion Three hundred million Twenty billion Twenty million Twenty six million six hundred thousand Two billion Two billion nine hundred seven million Two hundred billion Two hundred million eight billion five hundred million eighty hundred million eighty million eighty one million seven hundred ninety eight thousand fifty million five hundred million five hunred fifty million forty eight million forty million four hundred fifty million four hundred fourty three million five hundred thirty seven thousand six hundred four hundred million four hundred seventy million four hundred sixty million twenty three thousand four hundred four hundred sixty seven million seven hundred fourty one thousand eight hundred fourty million fourty nine million fourty two million six hundred twenty six thousand net profit, do not know nine billion nine hundred million nine hundred ninety seven nine hundred sixty nine million four hundred thirty thousand three hundred seventy nine ninety million ninety one million four hundred seventy nine thousand ninety seven million eight hundred sixty four million ninety seven million seven hundred sixty two thousand five hundred twenty nine ninety six million sixty four thousand one hundred thirty million one billion one billion four hundred million one billion six hundred million one billion three hundred million one billion two hundred fifty million one billion two hundred million one billion two hundred thirty one million five hundred twenty five thousand three hundred one billion two hundred twenty million one hundred fifty million one hundred Eighty five million one hundred eighteen million five hundred thousand one hundred eighty million one hundred fifty eight million one hundred fourty five million one hundred milion one hundred million one hundred ninety million one hundred seven million one hundred seventeen million one hundred fifty nine thousand one hundred seventy four million nine hundred one thousand four hundred thirty five one hundred seventy seven million one hundred sixty eight milliion one hundred sixty milllion one hundred thirty four million one hundred thirty six million one hundred thirty three million one hundred twelve million seven hundred fifty thousand one hundred twenty eight million one hundred twenty five million one hundred twenty million one hundred twenty three million one hundred fifty thousand one milliard refused seven billion seven hundred forty million seven hundred ninety-four million seven hundred and two thousand six hundred thirty-four seven hundred thirty nine million four hundred fifty two thousand two hundred seven hundred thirty six million three hundred eighty four thousand seven hundred twenty eight million two hundred twelve thousand nine hundred seventy five seven hundred twenty million seventy million seventy six million six billion six billion seven hundred thirty two milllion six hundred million six milliard sixty million sixty milllion ten billion seven hundred seventeen thousand thirty five million thirty million thirty seven million thirty six million thirty two billion three billion three billion eight hundred million three billion four hundred million three billion one hundred million three billion six hundred million three billion three hundred million three hundred fifty million three hundred million three hundred nine million three hundred six million five hudnred thousand three hundred sixty millon twelve billion twelve billion three hundred million twenty billion twenty five billion twenty five million twenty four billion two billion two billion five hundred million two billion two hundred million two hundred eighty eight million two hundred eighty million two hundred fifty million two hundred fifty two million two hundred forty seven million two hundred fourty eight million two hundred fourty million two hundred million two hundred ninety million two hundred seventeen million two hundred seventy eight million two hundred seventy million two hundred sixty one million two hundred ten million two hundred thirty million two hundred thirty seven million two hundred twenty eight million two hundred fifty two thousand four hundred Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 360 -9 Don't know -8 Refusal -7 Does not apply 20000000 23000000 28000000 28100000 30000000 38000000 39000000 40000000 42000000 45000000 48000000 57000000 58000000 60000000 64000000 65700000 70000000 71000000 75000000 76762900 80000000 85000000 87000000 90000000 90949300 93552791 95000000 100000000 107505400 109000000 109428000 109800000 110000000 114000000 115000000 118000000 120000000 122000000 125000000 126000000 127053751 128776094 130000000 133000000 137000000 140000000 141000000 147174000 148000000 150000000 154000000 154500000 160000000 164000000 170000000 175000000 178000000 180000000 180021000 185000000 190000000 190500000 194095600 200000000 206000000 208000000 215000000 218000000 220000000 230000000 232000000 234000000 235000000 236288853 238000000 240000000 250000000 254000000 260000000 270000000 280000000 288000000 300000000 320000000 330000000 339313600 340000000 346126180 350000000 350800000 360000000 384021000 400000000 420000000 430000000 450000000 470000000 497264573 500000000 510000000 517000000 530000000 540000000 541696000 542598200 550000000 581000000 593785300 600000000 617000000 626000000 700000000 728212975 775000000 795674000 800000000 850000000 855465600 864559100 900000000 930000000 1000000000 1100000000 1135525300 1200000000 1300000000 1307000000 1357900000 1380000000 1400000000 1491968850 1500000000 1539000000 1600000000 1756000000 1800000000 1900000000 2000000000 2200000000 2220000000 2384000000 2479000000 2500000000 2600000000 2700000000 2720189442 2900000000 2950000000 3200000000 3300000000 3896943600 4000000000 4300000000 4600000000 5000000000 5432000000 5500000000 6000000000 7471000000 8000000000 8369000000 10000000000 18155000000 19000000000 25000000000 38000000000 59000000000 81000000000 110000000000 National sales as a % of total annual sales National sales as a % of total annual sales National sales as a % of total annual sales National sales as a % of total annual sales National sales as a % of total annual sales 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: National sales IF 100, GO TO QUESTION D.10a 360 -9 Don't know -8 Refused 10 20 35 40 50 60 65 70 75 80 85 88 90 95 98 99 100 Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: Indirect exports (sold domestically to third party that exports products) IF 100, GO TO QUESTION D.8 360 -9 Don't know -8 Refused 1 2 5 10 15 20 25 30 35 50 60 80 100 Direct exports as a % of total annual sales Direct exports as a % of total annual sales Direct exports as a % of total annual sales Direct exports as a % of total annual sales Direct exports as a % of total annual sales 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: Direct exports IF 0, GO TO QUESTION D.8 360 -9 Don't know -8 Refused 12 20 30 40 65 80 90 100 Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) In fiscal year [insert last complete fiscal year],when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? 9 351 -9 Don't know -8 Refusal -7 Does not apply 1 7 10 12 14 60 Sysmiss % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft In fiscal year [insert last complete fiscal year], what percentage of the value of the products exported directly was lost while in transit because of theft? 9 351 -9 Don't know -8 Refused -7 DOES NOT APPLY Sysmiss % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage In fiscal year [insert last complete fiscal year], what percentage of the value of the products exported directly was lost while in transit because of breakage or spoilage? 9 351 -9 Don't know -8 Refused -7 DOES NOT APPLY 10 Sysmiss d7. % of value of products exported directly lost in transit - breakage/spoilage Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time In which year did this establishment first export directly or indirectly? 31 329 -9 Don't know -8 Refusal -7 Does not apply 1971 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Sysmiss % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft In fiscal year [insert last complete fiscal year], what percentage of the value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 360 -9 Don't know -8 Refused -7 NO INTERNAL SHIPMENTS MADE (DOES NOT APPLY) 1 2 3 5 6 7 8 9 10 15 20 30 40 60 % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi In fiscal year [insert last complete fiscal year], what percentage of value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 234 126 -9 Don't know -8 Refused -7 NO INTERNAL SHIPMENTS MADE (DOES NOT APPLY) 1 2 3 4 5 6 8 10 12 15 17 20 25 30 Sysmiss d11. % of value of products for domestic markets lost in transit - breakage/spoilage % of national sales to government/government agencies % of national sales to government/government agencies % of national sales to government/government agencies % of national sales to government/government agencies % of national sales to government/government agencies In fiscal year [insert last complete fiscal year], what percentage of your national sales were to government or government agencies, excluding state-owned enterprises? 121 239 -9 Don't know -8 Refused -7 DOES NOT APPLY (FOR COMPANIES THAT DO NOT DO NOT HAVE DOMESTIC SALES) 1 2 3 5 6 10 15 20 30 37 40 50 80 100 Sysmiss Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp SHOW CARD In fiscal year [insert last complete fiscal year], as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of domestic origin 121 239 -9 Don't know -8 Refused 3 10 20 30 40 50 60 70 75 80 83 85 90 95 97 100 Sysmiss d12a. Domestic material inputs or supplies as a % of all material inputs or supplies Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl SHOW CARD In fiscal year [insert last complete fiscal year], as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of foreign origin IF 0, GO TO QUESTION D16 121 239 -9 Don't know -8 Refused 3 5 10 15 17 20 25 30 40 50 60 70 80 90 97 100 Sysmiss d12b. Foreign material inputs or supplies as a % of all material inputs or supplies Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Were any of the material inputs or supplies purchased in fiscal year [insert last complete fiscal year], imported directly? If answer is No or Don't Know then GO TO QUESTION D16 50 310 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) In fiscal year [insert last complete fiscal year], when this establishment imported material inputs or supplies (from outside the EU for European Union members), how many days did it take on average from the time goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 37 323 -9 Don't know -8 Refused 1 2 3 4 5 7 10 12 14 15 30 45 60 84 Sysmiss Average days of inventory of most important input Average days of inventory of most important input Average days of inventory of most important input Average days of inventory of most important input Average days of inventory of most important input At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 121 239 -9 Don't know -8 Refused 1 2 3 5 7 10 14 15 20 21 30 40 60 90 120 150 180 200 210 365 Sysmiss At the present time At the present time At the present time At the present time At the present time At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 121 239 -9 Don't know -8 Refused 1 2 3 4 5 7 8 10 13 14 15 17 20 30 40 45 50 60 90 120 180 300 365 Sysmiss Transport - obstacle to current operations Transport - obstacle to current operations Transport - obstacle to current operations Transport - obstacle to current operations Transport - obstacle to current operations SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Would your total annual costs increase, remain the same or decrease over the next fiscal year if customs and trade regulations are no longer an obstacle? 218 142 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss ECAd31b1. Change in total costs if customs and trade regulations are no longer an obstacle Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no By what percentage would your total annual costs INCREASE in the next fiscal year? 65 295 -9 Don't know -8 Refused 1 3 4 5 8 10 13 15 18 20 25 30 40 45 50 Sysmiss ECAd31b2. Expected % increase in total costs - customs and trade regulations no obstacle Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no By what percentage would your total annual costs DECREASE in the next fiscal year? 74 286 -9 Don't know -8 Refused 1 2 3 5 8 10 15 20 22 25 27 30 50 100 Sysmiss ECAd31b3. Expected % decrease in total costs - customs and trade regulations no obstacle Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr SHOW CARD In fiscal year [insert last complete fiscal year], which of the following was the main market in which this establishment sold its main product? 360 -9 Don't know -8 Refused 1 Local - main product sold mostly in same municipality where establishment is located 2 National - main product sold mostly across the country where establishment is located 3 International - main product sold mostly to nations outside country where establishment is located Competitors for the main product/service in the main market Competitors for the main product/service in the main market Competitors for the main product/service in the main market Competitors for the main product/service in the main market Competitors for the main product/service in the main market In fiscal year [insert last complete fiscal year], for the main market in which this establishment sold its main product or service, how many competitors did this establishment?s main product or service face? 347 13 -9 Don't know -8 Refusal -7 Does not apply -4 1 2 3 4 5 6 7 8 10 11 12 13 14 15 16 17 20 21 23 25 26 28 30 37 39 40 50 70 79 100 Sysmiss Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? 360 -9 Don't know -8 Refused 1 Yes 2 No Competition against unregistered or informal firms? Competition against unregistered or informal firms? Competition against unregistered or informal firms? Competition against unregistered or informal firms? Competition against unregistered or informal firms? Does this establishment compete against unregistered or informal firms? 360 -9 Don't know -8 Refused 1 Yes 2 No National National National National National Over the last three years has this establishment received any subsidies from the national, regional or local governments or European Union sources? 360 -9 Don't know -8 Refused 1 Yes 2 No Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are Practices of Competitors in the Informal Sector an obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING And now we switch to a new topic. In this section "new" means new to the firm but not necessarily new to the market or other firms, and it could have been originally developed by other firms. During the last three years, has this establishment introduced new or significantly improved products or services? Please exclude the simple resale of new goods purchased from others and changes of a solely aesthetic nature. 360 -9 Don't know -8 Refused 1 Yes 2 No New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? Were any of the new or significantly improved products or services of this establishment new to one of this establishment's markets? 149 211 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs During the last three years, has this establishment introduced any new or significantly improved methods for the production or supply of products or services? 360 -9 Don't know -8 Refused 1 Yes 2 No New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 During the last three years, has this establishment introduced any new or significantly improved organizational or management practices or structures? 360 -9 Don't know -8 Refused 1 Yes 2 No h4. New organisational/management practices or structures introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs During the last three years, has this establishment introduced new or significantly improved marketing methods? 360 -9 Don't know -8 Refused 1 Yes 2 No Spending on R&D Spending on R&D Spending on R&D Spending on R&D Spending on R&D During the last three years, did this establishment spend on research and development activities, either in-house or contracted with other companies (outsourced)? 360 -9 Don't know -8 Refused 1 Yes 2 No During the last three years During the last three years During the last three years During the last three years During the last three years During the last three years, did this establishment spend on research and development activities, either in-house or contracted with other companies (outsourced)? 360 -9 Don't know -8 Refused 1 Yes 2 No During the last three years During the last three years During the last three years During the last three years During the last three years During the last three years, did this establishment give employees some time to develop or try out a new approach or new idea about products or services, business process, firm management, or marketing? 360 -9 Don't know -8 Refused 1 Yes 2 No Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr In fiscal year [insert last complete fiscal year], what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? 124 236 -9 Don't know -8 Refused 10 25 30 35 40 50 60 65 70 75 80 85 86 90 95 100 Sysmiss Typical hours of operation in a week Typical hours of operation in a week Typical hours of operation in a week Typical hours of operation in a week Typical hours of operation in a week In fiscal year [insert last complete fiscal year], how many hours per week did this establishment normally operate? 124 236 -9 Don't know -8 Refused 4 8 10 12 13 15 20 24 35 40 42 44 45 48 50 52 53 54 56 60 63 65 70 72 80 84 120 130 150 154 160 168 Sysmiss Land - % owned by this establishment Land - % owned by this establishment Land - % owned by this establishment Land - % owned by this establishment Land - % owned by this establishment Of the land occupied by this establishment, what percent is: Owned by this establishment 360 -9 Don't know -8 Refused -7 DOES NOT APPLY 5 10 20 30 40 45 50 70 75 80 90 100 Land - % rented or leased by this establishment Land - % rented or leased by this establishment Land - % rented or leased by this establishment Land - % rented or leased by this establishment Land - % rented or leased by this establishment Of the land occupied by this establishment, what percent is: Rented or leased by this establishment 360 -9 Don't know -8 Refused -7 DOES NOT APPLY 10 20 25 30 50 55 60 70 80 90 95 100 Land - % Other Land - % Other Land - % Other Land - % Other Land - % Other Of the land occupied by this establishment, what percent is: Other 360 -9 Don't know -8 Refused -7 DOES NOT APPLY 10 40 100 Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? 360 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? 90 270 -9 Don't know -8 Refusal -7 Does not apply -6 -5 1 2 5 6 7 10 14 18 30 35 45 50 60 90 100 120 150 365 Sysmiss Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 90 270 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss g4. Informal gift/ payment expected/requested to obtain construction-related permit? What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? 121 239 -9 Don't know -8 Refusal -7 Does not apply 15 16 20 40 45 48 50 54 60 65 67 70 74 75 78 80 83 87 100 110 120 130 140 144 150 160 163 180 200 220 240 250 275 300 313 350 360 400 420 432 450 500 525 550 560 570 600 800 820 880 910 960 1000 1100 1150 1160 1200 1350 1400 1500 2000 2640 2950 3000 6515 7668 13000 25000 Sysmiss What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? SPECIFY UNITS 103 257 -8 Refused 1 Square Feet 2 Square Yards 3 Square Meters 4 Other_ please specify Sysmiss Other Other Other Other Other What is the total selling area of this establishment? SPECIFY UNITS Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Owned by this establishment 360 -9 Don't know -8 Refused 20 25 30 40 46 50 70 75 80 90 95 100 Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Rented or leased by this establishment 360 -9 Don't know -8 Refused 5 10 20 25 30 50 55 60 70 75 80 100 Buildings occupied - % Other Buildings occupied - % Other Buildings occupied - % Other Buildings occupied - % Other Buildings occupied - % Other SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other 360 -9 Don't know -8 Refused 10 30 40 100 Access to land - obstacle to current operations Access to land - obstacle to current operations Access to land - obstacle to current operations Access to land - obstacle to current operations Access to land - obstacle to current operations SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Pay for security in last fiscal yr? Pay for security in last fiscal yr? Pay for security in last fiscal yr? Pay for security in last fiscal yr? Pay for security in last fiscal yr? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year [insert last complete fiscal year], did this establishment pay for security, for example equipment, personnel, or professional security services? 360 -9 Don't know -8 Refused 1 Yes 2 No % of total annual sales for security % of total annual sales for security % of total annual sales for security % of total annual sales for security % of total annual sales for security In fiscal year [insert last complete fiscal year], what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Percent of total annual sales for security 91 269 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 10 12 15 18 20 30 50 Sysmiss Total annual cost of security (LCU) Total annual cost of security (LCU) Total annual cost of security (LCU) Total annual cost of security (LCU) Total annual cost of security (LCU) In fiscal year [insert last complete fiscal year], what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Total annual cost of security 161 199 -9 Don't know -8 Refusal -7 Does not apply 60000 150000 250000 300000 327200 350000 400000 460000 500000 600000 700000 800000 960000 1000000 1080000 1160000 1166000 1200000 1272464 1320000 1440000 1500000 1684800 1700000 1764000 2000000 2160000 2300000 2400000 2500000 2508000 3000000 3200000 3500000 3600000 3800000 4000000 4200000 4800000 5000000 5400000 6000000 7000000 7200000 7300000 7500000 7932000 8600000 9000000 9270000 10000000 10800000 11000000 11500000 12000000 13000000 14000000 15000000 15280000 15500000 16000000 19200000 20000000 23000000 24000000 27000000 30000000 32000000 36000000 40000000 50000000 54000000 66000000 80000000 84000000 100000000 115200000 252000000 Sysmiss Losses as a result of theft Losses as a result of theft Losses as a result of theft Losses as a result of theft Losses as a result of theft In fiscal year [insert last complete fiscal year], did this establishment experience losses as a result of theft, robbery, vandalism or arson? 360 -9 Don't know -8 Refused 1 Yes 2 No Losses due to theft Losses due to theft Losses due to theft Losses due to theft Losses due to theft In fiscal year [insert last complete fiscal year], what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Losses as percent of total annual sales 45 315 -9 Don't know -8 Refused 1 2 3 5 8 9 10 20 100 Sysmiss Total annual value of losses due to theft Total annual value of losses due to theft Total annual value of losses due to theft Total annual value of losses due to theft Total annual value of losses due to theft In fiscal year [insert last complete fiscal year], what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Total annual value of losses 19 341 -9 Don't know -8 Refusal -7 Does not apply 200000 1000000 1500000 2000000 4000000 5000000 7000000 11000000 15000000 22000000 25000000 57000000 70000000 155000000 Sysmiss Crime Crime Crime Crime Crime SHOW CARD Using the response options on the card; To what degree is Crime, Theft and Disorder an obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if crime Change in total costs if crime Change in total costs if crime Change in total costs if crime Change in total costs if crime Would your total annual costs increase, remain the same or decrease over the next fiscal year if crime, theft, and disorder is no longer an obstacle? 168 192 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - crime Expected % increase in total costs - crime Expected % increase in total costs - crime Expected % increase in total costs - crime Expected % increase in total costs - crime By what percentage would your total annual costs INCREASE in the next fiscal year? 51 309 -9 Don't know -8 Refused 1 2 5 7 10 15 20 30 80 Sysmiss Expected % decrease in total costs - crime Expected % decrease in total costs - crime Expected % decrease in total costs - crime Expected % decrease in total costs - crime Expected % decrease in total costs - crime By what percentage would your total annual costs DECREASE in the next fiscal year? 58 302 -9 Don't know -8 Refused 1 2 3 4 5 6 8 10 15 20 30 50 Sysmiss Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv In fiscal year [insert last complete fiscal year], what percentage of material inputs or services were purchased on credit - paid after delivery? 360 -9 Don't know -8 Refused 1 2 4 5 7 10 15 20 21 25 30 35 40 45 50 55 60 65 70 75 80 100 k1c. Paid after delivery - % of total annual purchases of material inputs/services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services SHOW CARD In fiscal year [insert last complete fiscal year], what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 360 -9 Don't know -8 Refused 1 5 6 7 8 9 10 15 20 22 25 30 35 40 42 45 50 60 70 80 90 95 100 Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? 360 -9 Don't know -8 Refused 10 15 17 20 25 30 40 45 50 60 70 75 78 79 80 85 90 93 95 100 Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Borrowed from banks (private and state-owned) 360 -9 Don't know -8 Refused 5 10 15 20 21 22 25 30 35 40 50 55 60 65 70 80 90 100 Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Borrowed from non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies. 360 -9 Don't know -8 Refused 5 8 10 15 20 30 50 60 Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 360 -9 Don't know -8 Refused 5 7 10 15 20 25 30 35 40 50 60 80 100 Working capital - % Other Working capital - % Other Working capital - % Other Working capital - % Other Working capital - % Other Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc.) 360 -9 Don't know -8 Refused 5 10 20 25 30 40 50 70 90 100 Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? In fiscal year [insert last complete fiscal year], did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? 360 -9 Don't know -8 Refused 1 Yes 2 No Spending on purchases of machinery Spending on purchases of machinery Spending on purchases of machinery Spending on purchases of machinery Spending on purchases of machinery In fiscal year [insert last complete fiscal year], how much did this establishment spend on purchases of: Machinery, vehicles, and equipment (new or used) 196 164 -9 Don't know -8 Refusal -7 Does not apply 359996 1000000 1400000 1800000 2000000 3000000 4200000 5000000 5300000 5510800 6000000 7000000 7200000 8000000 9000000 9450000 10000000 11000000 12000000 13000000 13500000 14000000 15000000 16000000 17000000 18000000 20000000 21000000 22000000 23000000 24509000 25000000 26000000 30000000 31000000 33000000 34000000 35000000 37200000 40000000 42000000 48000000 50000000 51952000 56000000 57751600 60000000 62000000 65000000 70000000 80000000 86000000 90000000 94000000 100000000 106000000 111000000 116000000 120000000 130500000 131672823 150000000 160000000 170000000 172000000 175000000 180000000 190000000 200000000 270000000 280000000 300000000 400000000 500000000 800000000 1000000000 1500000000 1600000000 2000000000 5000000000 Sysmiss Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) In fiscal year [insert last complete fiscal year], how much did this establishment spend on purchases of: Land and buildings 196 164 -9 Don't know -8 Refusal -7 Does not apply 200000 2000000 3000000 10000000 12000000 15000000 18000000 20000000 23197686 24000000 25000000 30000000 40000000 45000000 60000000 65000000 99110500 100000000 150000000 160000000 200000000 250000000 330000000 365000000 400000000 500000000 650000000 700000000 900000000 1000000000 1100000000 3000000000 5298304040 Sysmiss Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings SHOW CARD Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Internal funds or retained earnings 196 164 -9 Don't know -8 Refused 10 20 30 35 40 45 50 60 70 75 80 90 92 100 Sysmiss Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares SHOW CARD Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Owners' contribution or issued new equity shares 196 164 -9 Don't know -8 Refused 20 30 50 60 100 Sysmiss Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Borrowed from banks: private and state-owned 196 164 -9 Don't know -8 Refused 10 20 25 30 35 40 50 55 60 70 80 90 100 Sysmiss Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Borrowed from non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies 196 164 -9 Don't know -8 Refused 8 10 40 50 60 70 100 Sysmiss Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers SHOW CARD Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Purchases on credit from suppliers and advances from customers 196 164 -9 Don't know -8 Refused 10 20 30 50 100 Sysmiss Fixed assets - % Other Fixed assets - % Other Fixed assets - % Other Fixed assets - % Other Fixed assets - % Other Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Other (moneylenders, friends, relatives, bonds, etc.) 196 164 -9 Don't know -8 Refused 10 15 20 30 50 60 65 70 80 100 Sysmiss Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? In fiscal year [insert last complete fiscal year], did this establishment lease any fixed assets, such as machinery, vehicles, equipment, land or buildings? 360 -9 Don't know -8 Refused 1 Yes 2 No Checking or savings account? Checking or savings account? Checking or savings account? Checking or savings account? Checking or savings account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? 360 -9 Don't know -8 Refused 1 Yes 2 No Overdraft facility? Overdraft facility? Overdraft facility? Overdraft facility? Overdraft facility? At this time, does this establishment have an overdraft facility? 360 -9 Don't know -8 Refused 1 Yes 2 No Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 360 -9 Don't know -8 Refused 1 Yes 2 No Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? 182 178 -9 Don't know -8 Refused 1 Private commercial banks 2 State-owned banks or government agency 3 Non-bank financial institutions 4 Other Sysmiss k9. Type of financial institution that granted the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Which bank provided the most recent line of credit or loan? 172 188 -9 Don't know -8 Refused 1 Bank 1 2 Bank 2 3 Bank 3 4 Bank 4 5 Bank 5 6 Bank 6 7 Bank 7 8 Bank 8 9 Bank 9 10 Bank 10 11 Bank 11 12 Other, SPONTANEOUS - please specify Sysmiss Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? 182 178 -9 Don't know -8 Refusal -7 Does not apply 2006 2007 2008 2009 2010 2011 2012 2013 Sysmiss Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Referring only to this most recent loan or line of credit, what was its value at the time of approval? 182 178 -9 Don't know -8 Refusal -7 Does not apply 250000 2000000 4500000 5000000 10000000 15000000 16000000 17000000 20000000 25000000 30000000 35000000 40000000 45000000 50000000 53000000 60000000 70000000 80000000 84000000 90000000 100000000 111000000 120000000 125000000 140000000 150000000 166000000 170000000 180000000 200000000 220000000 234000000 250000000 260000000 270000000 300000000 330000000 350000000 360000000 370000000 400000000 450000000 500000000 600000000 650000000 685000000 792000000 800000000 900000000 1000000000 1200000000 1500000000 1800000000 2000000000 3000000000 4000000000 8000000000 Sysmiss Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan In what currency is the most recent line of credit or loan denominated? 182 178 -8 Refused 1 Local currency 2 Euro 3 US Dollar 4 Other_ SPONTANEOUS - please specify Sysmiss Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) In what currency is the most recent line of credit or loan denominated? Other Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan What is the annual nominal interest rate (in percent) of the most recent line of credit or loan? 182 178 -9 Don't know -8 Refused 1 2 3 4 6 7 8 12 13 14 15 16 17 18 19 20 21 22 23 24 25 27 28 29 30 33 36 Sysmiss Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months What was the original duration of the most recent line of credit or loan in months? 182 178 -9 Don't know -8 Refused 2 3 5 6 8 9 10 12 15 16 18 20 24 27 32 35 36 48 60 66 72 84 150 180 336 Sysmiss Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Referring only to this most recent loan or line of credit, did the financing require collateral? 182 178 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Land Collateral - Land Collateral - Land Collateral - Land Collateral - Land INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment 179 181 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Referring only to this most recent loan or line of credit, what type of collateral was required? Machinery and equipment including movables 179 181 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Referring only to this most recent loan or line of credit, what type of collateral was required? Accounts receivable and inventories 179 181 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) 179 181 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above 179 181 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss k14e. Collateral - Other forms of collateral not included in the categories above Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 178 182 -9 Don't know -8 Refusal -7 Does not apply 320000 8000000 14000000 15000000 18000000 25000000 30000000 34000000 35000000 39000000 40000000 44000000 49000000 50000000 60000000 70000000 80000000 90000000 100000000 120000000 130000000 150000000 160000000 164000000 180000000 200000000 237142857 250000000 300000000 350000000 360000000 400000000 450000000 475000000 500000000 600000000 700000000 800000000 890000000 1000000000 1100000000 1200000000 1335700000 1450000000 1800000000 2000000000 2500000000 3000000000 3550000000 4000000000 5000000000 6000000000 7000000000 8000000000 10000000000 14000000000 21000000000 Sysmiss k15a. Approx. collateral value required for the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) What is the outstanding balance on this most recent line of credit or loan? 182 178 -9 Don't know -8 Refusal -7 Does not apply 200000 1000000 1200000 2000000 2500000 2600000 3000000 4000000 4700000 5000000 6000000 8400000 8450000 8571000 9000000 10000000 11000000 12500000 13000000 14000000 15000000 18000000 20000000 20250000 22000000 25000000 27000000 30000000 35000000 39000000 40000000 45000000 46000000 50000000 51000000 55000000 56000000 57000000 60000000 62000000 68400000 70000000 76000000 80000000 83000000 84000000 90000000 100000000 111680000 120000000 127000000 130000000 140000000 160000000 170000000 200000000 220000000 230000000 250000000 257000000 300000000 315000000 320000000 330000000 450000000 496000000 500000000 600000000 664000000 792000000 800000000 900000000 1800000000 2000000000 3000000000 4000000000 Sysmiss Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme What is the total number of outstanding loans or lines of credit held by this establishment? 182 178 -9 Don't know -8 Refused 1 2 3 4 6 Sysmiss k15b. Total number of outstanding loans/lines of credit held by this establishment Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen What is the total value of outstanding loans or lines of credit held by this establishment? 24 336 -9 Don't know -8 Refusal -7 Does not apply 3000000 19000000 37000000 40000000 43000000 51000000 60000000 80000000 150000000 274000000 352000000 372000000 420000000 600000000 650000000 700000000 750000000 1300000000 1500000000 1972000000 Sysmiss k15c. Total value of outstanding loans/lines of credit held by this establishment (LCU) Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi At this time, does the owner of this establishment have any outstanding personal loans that are used to finance this establishment's business activities? 360 -9 Don't know -8 Refused 1 Yes 2 No k15d. Outstanding personal loans used to finance establishment's business activities? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Referring again to the last fiscal year [insert last complete fiscal year], did this establishment apply for any loans or lines of credit? 360 -9 Don't know -8 Refused 1 Yes 2 No Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan? 190 170 -9 Don't know -8 Refused 1 No need for a loan - establishment had sufficient capital 2 Application procedures were complex 3 Interest rates were not favorable 4 Collateral requirements were too high 5 Size of loan and maturity were insufficient 6 It is necessary to make informal payments to get bank loans 7 Did not think it would be approved 8 Other Sysmiss ECAk17. Main reason for not applying for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Referring only to this most recent application for a line of credit or loan, what was the outcome of that application? 161 199 -9 Don't know -8 Refused -6 APPLICATION STILL IN PROCESS -3 APPLICATION WITHDRAWN BY THE ESTABLISHMENT 1 Application was approved 2 Application was rejected Sysmiss Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? In fiscal year [insert last complete fiscal year], did this establishment have its annual financial statements checked and certified by an external auditor? 360 -9 Don't know -8 Refused 1 Yes 2 No Access to finance - obstacle to current operations Access to finance - obstacle to current operations Access to finance - obstacle to current operations Access to finance - obstacle to current operations Access to finance - obstacle to current operations Using the response options on the card; To what degree is Access to Finance an obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The following questions assess how establishments, such as this one, deal with government officials and their agencies. Has this establishment been to court as a plaintiff or as a defendant in the last three years? 360 -9 Don't know -8 Refused 1 Yes 2 No H7a. "The court system is fair H7a. "The court system is fair H7a. "The court system is fair H7a. "The court system is fair H7a. "The court system is fair SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is fair, impartial and uncorrupted." 360 -9 Don't know -8 Refused 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree The court system is quick The court system is quick The court system is quick The court system is quick The court system is quick SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is quick." 360 -9 Don't know -8 Refused 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree The court system is able to enforce its decisions The court system is able to enforce its decisions The court system is able to enforce its decisions The court system is able to enforce its decisions The court system is able to enforce its decisions SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is able to enforce its decisions." 360 -9 Don't know -8 Refused 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 360 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 10 12 14 15 16 17 18 20 22 24 25 26 27 28 30 35 38 40 42 45 48 50 54 60 70 75 80 90 Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Over the last year, was this establishment visited or inspected by tax officials? 360 -9 Don't know -8 Refused 1 Yes 2 No Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? 252 108 -9 Don't know -8 Refused 1 2 3 4 5 6 7 9 10 12 14 16 33 Sysmiss Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? In any of these inspections or meetings was a gift or informal payment expected or requested? 252 108 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Over the last year, has this establishment secured or attempted to secure a government contract? 360 -9 Don't know -8 Refused 1 Yes 2 No % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 124 236 -9 Don't know -8 Refused 1 2 5 10 20 Sysmiss % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Percent of total annual sales paid as informal payment 314 46 -9 Don't know -8 Refused -7 No answer 1 2 3 4 5 7 10 15 20 Sysmiss Total annual informal payment (LCU) Total annual informal payment (LCU) Total annual informal payment (LCU) Total annual informal payment (LCU) Total annual informal payment (LCU) It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Total annual informal payment 46 314 -9 Don't know -8 Refusal -7 Does not apply 5000 10000 50000 150000 200000 500000 600000 1000000 2000000 2600000 3000000 5000000 10000000 16000000 20000000 40000000 45000000 Sysmiss Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Over the last two years, did this establishment submit an application to obtain an import license? 360 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain import license Number of days it took to obtain import license Number of days it took to obtain import license Number of days it took to obtain import license Number of days it took to obtain import license Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? 54 306 -9 Don't know -6 STILL IN PROCESS -5 APPLICATION DENIED 1 2 3 7 10 14 20 21 30 38 40 45 60 90 120 150 365 720 Sysmiss Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? In reference to that application for an import license, was an informal gift or payment expected or requested? 54 306 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Over the last two years, did this establishment submit an application to obtain an operating license? 360 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain operating license Number of days it took to obtain operating license Number of days it took to obtain operating license Number of days it took to obtain operating license Number of days it took to obtain operating license Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? 114 246 -9 Don't know -6 STILL IN PROCESS -5 APPLICATION DENIED 1 2 3 5 6 7 10 14 20 21 30 40 45 50 55 60 90 105 120 150 180 360 365 Sysmiss Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? In reference to that application for an operating license, was an informal gift or payment expected or requested? 114 246 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Tax rates - obstacle to current operations Tax rates - obstacle to current operations Tax rates - obstacle to current operations Tax rates - obstacle to current operations Tax rates - obstacle to current operations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax rates 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Tax administration - obstacle to current operations Tax administration - obstacle to current operations Tax administration - obstacle to current operations Tax administration - obstacle to current operations Tax administration - obstacle to current operations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax administration 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if tax administration is no longer an obstacle? 199 161 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 58 302 -9 Don't know -8 Refused 1 5 7 10 15 20 25 30 40 50 60 Sysmiss Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 50 310 -9 Don't know -8 Refused 1 2 3 5 10 15 20 30 Sysmiss Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Business licensing and permits 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if business licensing and permits are no longer an obstacle? 183 177 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss ECAj31c1. Change in total costs if business licensing and permits no longer an obstacle Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no By what percentage would your total annual costs INCREASE in the next fiscal year? 49 311 -9 Don't know -8 Refused 1 2 5 10 15 20 25 30 35 40 60 Sysmiss ECAj31c2. Expected % increase in total costs - business licensing and permits no obstacle Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no By what percentage would your total annual costs DECREASE in the next fiscal year? 54 306 -9 Don't know -8 Refused 1 2 4 5 10 15 20 30 40 50 80 90 Sysmiss ECAj31c3. Expected % decrease in total costs - business licensing and permits no obstacle Political instability - obstacle to current operations Political instability - obstacle to current operations Political instability - obstacle to current operations Political instability - obstacle to current operations Political instability - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is political instability an obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Corruption - obstacle to current operations Corruption - obstacle to current operations Corruption - obstacle to current operations Corruption - obstacle to current operations Corruption - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is corruption an obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if corruption is no longer an obstacle? 169 191 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 46 314 -9 Don't know -8 Refused 1 2 3 5 7 10 13 15 20 30 35 50 Sysmiss Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 60 300 -9 Don't know -8 Refused 1 2 3 5 6 7 8 10 15 17 20 30 40 50 100 Sysmiss Courts - obstacle to current operations Courts - obstacle to current operations Courts - obstacle to current operations Courts - obstacle to current operations Courts - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are courts an obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if courts are no longer an obstacle? 56 304 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 16 344 -9 Don't know -8 Refused 3 5 10 15 20 28 30 Sysmiss Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 11 349 -9 Don't know -8 Refused 1 2 3 5 10 80 Sysmiss Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: To conclude the topic on regulations 2) SHOW CARD Thinking about officials, would you say the following statement is always, usually, frequently, sometimes, seldom or never true? It is common for firms in my line of business to have to pay some irregular "additional payments or gifts" to get things done with regard to customs, taxes, licenses, regulations, services etc 360 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports SHOW CARD Thinking now of unofficial payments/gifts that establishments like this one would make in a given year, please tell me how often would they make payments/gifts for the following purposes: To deal with customs/imports 360 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts SHOW CARD Thinking now of unofficial payments/gifts that establishments like this one would make in a given year, please tell me how often would they make payments/gifts for the following purposes: To deal with courts 360 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle SHOW CARD Thinking now of unofficial payments/gifts that establishments like this one would make in a given year, please tell me how often would they make payments/gifts for the following purposes: To deal with taxes and tax collection 360 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always ECAq41c. Frequency of unofficial payments/gifts to deal with taxes and tax collection Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on this establishment? Private payments/gifts or other benefits to Parliamentarians to affect their votes 360 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No impact 2 Minor impact 3 Moderate impact 4 Major impact 5 Decisive impact ECAq44a. Private payments/gifts/other benefits to Parliamentarians - direct impact Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on this establishment? Private payments/gifts or other benefits to Government officials to affect the content of government decrees 360 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No impact 2 Minor impact 3 Moderate impact 4 Major impact 5 Decisive impact ECAq44b. Private payments/gifts/other benefits to Government officials - direct impact Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on this establishment? Private payments/gifts or other benefits to local or regional government officials to affect their votes or content of government decrees 360 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No impact 2 Minor impact 3 Moderate impact 4 Major impact 5 Decisive impact ECAq44c. Private payments/gifts/other benefits to local/regional officials -direct impact Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs In the last three complete fiscal years, how many times has this establishment hired an external consultant (such as management consultant, engineer, architect, accountant)? 360 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 10 12 Business skills improvements Business skills improvements Business skills improvements Business skills improvements Business skills improvements What kind of consulting services were provided? Business skills improvements (finance, marketing, communication, basic HR, business plan) 112 248 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Business process improvements Business process improvements Business process improvements Business process improvements Business process improvements What kind of consulting services were provided? Business process improvements (informational/accounting system or introduction of quality standard) 112 248 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss More sophisticated projects More sophisticated projects More sophisticated projects More sophisticated projects More sophisticated projects What kind of consulting services were provided? More sophisticated projects (restructuring, feasibility study, environmental management and energy efficiency) 112 248 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Were any of these external consultants hired from local consulting firms? 112 248 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant SHOW CARD What was the main reason why this establishment did not hire an external consultant? 229 131 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No need for external consultants 2 External consultants are too expensive 3 External consultants do not offer the services needed 4 There are no external consultants available 5 Not aware of consultancy services offered 6 Other_ SPONTANEOUS - please specify Sysmiss Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other What was the main reason why this establishment did not hire an external consultant? Other ECAr20x. Main reason the establishment did not hire an external consultant (Other) Permanent Permanent Permanent Permanent Permanent READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 360 -9 Don't know -8 Refusal -7 Does not apply 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 34 35 36 38 40 42 45 47 48 50 52 54 56 60 63 64 65 68 70 72 73 75 78 80 85 90 94 95 100 110 124 128 130 150 175 180 199 200 203 210 231 250 280 300 317 350 360 500 620 700 1000 1700 Permanent Permanent Permanent Permanent Permanent Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time individuals worked in this establishment? Please include all employees and managers INTERVIEWER: include interviewee if applicable 360 -9 Don't know -8 Refusal -7 Does not apply 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 38 40 42 45 46 48 50 52 53 54 56 58 60 64 65 68 70 73 74 80 85 86 92 95 97 120 130 150 160 180 200 220 250 264 265 300 346 350 450 540 800 1200 Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Production employees 121 239 -9 Don't know -8 Refusal -7 Does not apply 2 3 4 5 6 7 8 9 10 12 13 14 15 16 17 18 19 20 23 24 25 27 28 29 30 32 33 34 35 36 37 40 41 46 48 58 60 65 68 70 80 90 100 180 200 280 290 293 300 320 840 Sysmiss Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Non-production employees [e.g., managers, administration, sales] 121 239 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 12 13 14 15 18 20 25 27 28 30 31 40 50 100 160 320 Sysmiss Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Skilled production workers 121 239 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 21 22 25 27 32 35 37 40 50 60 68 70 140 200 250 251 286 300 320 800 Sysmiss Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Unskilled production workers 121 239 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 18 20 23 27 30 37 38 39 40 45 100 Sysmiss At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? 240 120 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 22 23 24 26 27 30 36 40 42 43 45 48 50 52 60 64 70 85 90 100 110 115 120 140 160 300 1000 Sysmiss Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time production employees 120 240 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 17 18 19 20 25 27 30 31 32 33 35 40 43 50 57 66 90 108 120 150 157 230 300 320 420 Sysmiss Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time non-production employees 120 240 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 10 12 13 15 17 20 24 25 36 60 200 Sysmiss l5b. Female permanent full-time non-production workers at the end of last fiscal yr Temporary Temporary Temporary Temporary Temporary How many full-time temporary employees did this establishment employ in fiscal year [insert last complete fiscal year]? (Full-time, temporary workers are all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of contract employment and that work full-time) 360 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 20 22 23 25 27 29 30 35 37 40 45 48 50 55 69 75 80 100 110 117 150 200 430 Female temporary Female temporary Female temporary Female temporary Female temporary How many full-time temporary employees employed throughout fiscal year [insert last complete fiscal year], were females? 202 158 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 12 13 14 15 17 18 20 22 24 25 30 35 40 48 50 58 80 120 Sysmiss Average employment Average employment Average employment Average employment Average employment What was the average length of employment of all full-time temporary employees in fiscal year [insert last complete fiscal year]? 202 158 -9 Don't know -8 Refused 1 Less than one month 2 3 4 5 6 7 8 9 10 11 12 Sysmiss Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker What is the average number of years of education of a typical permanent full-time production worker employed in this establishment? Average number of years of education of typical production worker 121 239 -9 Don't know -8 Refused 7 8 9 10 11 12 13 14 15 Sysmiss Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker What is the average number of years of education of a typical permanent full-time production worker employed in this establishment? Average number of years of education of typical female production worker 121 239 -9 Don't know -8 Refused -7 NO FEMALE PRODUCTION WORKERS 8 9 10 11 12 13 14 15 16 18 19 Sysmiss % of full time employees who completed a university degree % of full time employees who completed a university degree % of full time employees who completed a university degree % of full time employees who completed a university degree % of full time employees who completed a university degree What percent of this establishment's labor force employed at the end of fiscal year [insert last complete fiscal year] had a university degree? 360 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 9 10 12 13 14 15 16 17 18 20 21 23 25 26 27 28 29 30 33 35 36 39 40 43 45 50 54 57 59 60 65 66 70 71 75 80 85 86 90 95 98 100 Formal training programs for permanent Formal training programs for permanent Formal training programs for permanent Formal training programs for permanent Formal training programs for permanent Over fiscal year [insert last complete fiscal year], did this establishment have formal training programs for its permanent, full-time employees? 360 -9 Don't know -8 Refused 1 Yes 2 No % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin Referring to the training programs run over fiscal year [insert last complete fiscal year], what percent of permanent, full-time employees of the following categories received formal training? Production full-time permanent employees trained 72 288 -9 Don't know -8 Refused 3 8 15 16 20 21 30 42 46 50 60 65 70 80 100 Sysmiss l11a. % of production full-time permanent employees that received formal training % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra Referring to the training programs run over fiscal year [insert last complete fiscal year], what percent of permanent, full-time employees of the following categories received formal training? Non-production full-time permanent employees trained 72 288 -9 Don't know -8 Refused 5 10 20 23 30 33 35 40 50 70 80 100 Sysmiss l11b. % of non-production full-time permanent employees that received formal training Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are Labor Regulations an obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if labor regulations are no longer an obstacle? 133 227 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 25 335 -9 Don't know -8 Refused 1 4 5 8 10 15 20 30 60 Sysmiss Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 37 323 -9 Don't know -8 Refused 1 2 4 5 10 20 25 30 40 51 Sysmiss Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is an Inadequately Educated Workforce an obstacle to the current operations of this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Would your total annual sales increase, remain the same or decrease over the next fiscal year if an inadequately educated workforce is no longer an obstacle? 221 139 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss ECAl31b1. Change in total sales if inadequately educated workforce no longer an obstacle Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no By what percentage would your total annual sales INCREASE in the next fiscal year? 135 225 -9 Don't know -8 Refused 1 2 3 5 8 10 12 13 15 20 25 30 35 40 50 60 70 Sysmiss ECAl31b2. Expected % increase in total sales - inadequately educated workforce no obstacle Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no By what percentage would your total annual sales DECREASE in the next fiscal year? 28 332 -9 Don't know -8 Refused 1 2 5 10 15 20 30 Sysmiss ECAl31b3. Expected % decrease in total sales - inadequately educated workforce no obstacle Business environment - biggest obstacle faced Business environment - biggest obstacle faced Business environment - biggest obstacle faced Business environment - biggest obstacle faced Business environment - biggest obstacle faced 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment that affects your operations. 2) SHOW CARD (DO NOT READ OUT) By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Access to finance 2 Access to land 3 Business licensing and permits 4 Corruption 5 Courts 6 Crime_ theft and disorder 7 Customs and trade regulations 8 Electricity 9 Inadequately educated workforce 10 Labor regulations 11 Political instability 12 Practices of competitors in the informal sector 13 Tax administration 14 Tax rates 15 Transport Card rotation number (pre-defined) Card rotation number (pre-defined) Card rotation number (pre-defined) Card rotation number (pre-defined) Card rotation number (pre-defined) SHOW CARD By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment? Rotation (option 1, 2 or 3) 360 -8 Refused 1 Option 1 2 Option 2 3 Option 3 Total cost of labor (LCU) Total cost of labor (LCU) Total cost of labor (LCU) Total cost of labor (LCU) Total cost of labor (LCU) 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The purpose of the following questions is to allow us to estimate the productivity of establishments like this one. Estimates are made at the aggregate level so the information you provide below will be compiled with the information from other establishments. It is important that this information be as accurate as possible. The individual data are treated as confidential - the identity of your establishment will not be revealed at any point. Please provide the following information from the financial statements of this establishment. 2) READ OUT For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of labor (including wages, salaries, bonuses, social security payments) 360 -9 Don't know -8 Refusal -7 Does not apply 5000000 6200000 7000000 10000000 11870000 12000000 12500000 13600000 14000000 15000000 16460000 17000000 18000000 18400000 18500000 18660000 19000000 20000000 21200000 22000000 22100000 22160000 23000000 23200000 23740000 24000000 24200000 24250000 25000000 25961000 27000000 27115500 27200000 27245600 28000000 28400000 28486363 28500000 28700000 29300000 30000000 31000000 32000000 32230000 32400000 33000000 34000000 34200000 34220000 34416000 34694500 34762800 35000000 35825200 36000000 36326000 36780000 37700000 38000000 38500000 39000000 39600000 40000000 42000000 42300000 42800000 43000000 43200000 45000000 45040000 45800000 48000000 50000000 50109010 51800000 52000000 54000000 55000000 59400000 59500000 60000000 60217600 60475002 61500000 62000000 62220902 63000000 64000000 64200000 64971000 65000000 67469780 68300000 68403100 70000000 71250000 71500000 72000000 74253700 75000000 76500000 80000000 81000000 83307800 84000000 85000000 87734300 89160000 90000000 92000000 93200000 96000000 96823700 98000000 99000000 100000000 102000000 104000000 108000000 109000000 109200000 110000000 110252500 115000000 120000000 122600000 124000000 125000000 128000000 130000000 131000000 131288500 140000000 141000000 144000000 150000000 160000000 162000000 165000000 168000000 170000000 179000000 180000000 182080000 188320000 192170500 195500000 198695200 200000000 210000000 212000000 215500000 220000000 222000000 224800000 234638700 238886000 240000000 246000000 250000000 254440000 257918200 261590000 268348000 270000000 270500000 275852400 279685000 280000000 285000000 293000000 300000000 312000000 320000000 326000000 338547850 350000000 354120840 400000000 427294138 448130700 450000000 500000000 510285600 600000000 630495000 638000000 712000000 749000000 810000000 954580787 960000000 1000000000 1015800000 1100000000 1318324516 1350000000 1440000000 1500000000 1680000000 1700000000 2000000000 3000000000 3958000000 Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of raw materials and intermediate goods used in production 121 239 -9 Don't know -8 Refusal -7 Does not apply 547000 1600000 2000000 4600000 5000000 8400000 9600000 10000000 12000000 15000000 18700000 19000000 21500000 23200000 25000000 28000000 34700000 37000000 40000000 50000000 50550000 54000000 59350912 60000000 62586100 65000000 70000000 75500000 80000000 90000000 100000000 101000000 108000000 109010000 110000000 120000000 122884500 124800000 130000000 133000000 135000000 140000000 150000000 151000000 170000000 190000000 200000000 220000000 240000000 260000000 280000000 283266400 302000000 315000000 318700000 335000000 350000000 360000000 365000000 397579750 420000000 450000000 456000000 500000000 510000000 560000000 600000000 653160000 700000000 955197500 1000000000 1270818145 1420000000 2410000000 2484000000 2760000000 3000000000 3600000000 5300000000 42000000000 Sysmiss Total costs of fuel (LCU) Total costs of fuel (LCU) Total costs of fuel (LCU) Total costs of fuel (LCU) Total costs of fuel (LCU) For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual costs of fuel 121 239 -9 Don't know -8 Refusal -7 Does not apply 175000 310200 480000 500000 684500 700000 1000000 1200000 1400000 1600000 2000000 2500000 3000000 3600000 3700000 3835959 4000000 4258000 4300000 5000000 6000000 6300000 7000000 7200000 8000000 10000000 11000000 12000000 15000000 18000000 18749100 20000000 25000000 27000000 28800000 29000000 30000000 33000000 36000000 40000000 45000000 46000000 48000000 50000000 60000000 71564355 80000000 86330000 90000000 377340000 454000000 700000000 900000000 7200000000 12000000000 Sysmiss Total costs of electricity (LCU) Total costs of electricity (LCU) Total costs of electricity (LCU) Total costs of electricity (LCU) Total costs of electricity (LCU) For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual costs of electricity 360 -9 Don't know -8 Refusal -7 Does not apply 2800 108200 110000 145000 170000 200000 250000 252000 270000 287000 300000 359996 400000 420000 455000 500000 600000 644070 660000 700000 720000 800000 840000 897000 900600 950000 1000000 1046200 1123051 1200000 1254500 1320000 1380000 1400000 1440000 1500000 1600000 1700000 1800000 1810000 1947580 2000000 2040000 2094400 2400000 2452501 2498500 2500000 2684400 2760000 2800000 3000000 3024000 3039900 3100000 3360000 3360592 3500000 3600000 3700000 4000000 4354600 4500000 4800000 4909900 5000000 5600000 5760000 5800000 5850000 6000000 6249113 6700000 6838371 6900000 7000000 7196800 7200000 7287427 8000000 8200000 8307000 8400000 8750000 9000000 9568106 9600000 9750000 9900000 10000000 10814400 10993200 11000000 11319000 12000000 12500000 12552200 14000000 14200000 14400000 14849800 15000000 16000000 17700000 18000000 20000000 20760500 21000000 21600000 24000000 25000000 25700000 29000000 30000000 35000000 36000000 38000000 39375175 40000000 40011000 42000000 48000000 50000000 51236000 52000000 54000000 55768240 55900000 60000000 63200000 65700000 70000000 80000000 84000000 84200000 87000000 90000000 96700000 100000000 105000000 120000000 121000647 128000000 130000000 132480504 140000000 150000000 166000000 200000000 240000000 265000000 283000000 300000000 350000000 350275000 396000000 420000000 450000000 500000000 614000000 1440000000 3309000000 Total rental cost of machinery Total rental cost of machinery Total rental cost of machinery Total rental cost of machinery Total rental cost of machinery From the financial reports for fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of labor including wages, salaries, bonuses, social security payments 121 239 -9 Don't know -8 Refusal -7 Does not apply 45600 300000 531100 1000000 1900340 3000000 3500000 4860000 5000000 6000000 7000000 8000000 10000000 12000000 15000000 16000000 23700000 38000000 40000000 60000000 200000000 500000000 2000000000 Sysmiss Total rental cost of land and buildings Total rental cost of land and buildings Total rental cost of land and buildings Total rental cost of land and buildings Total rental cost of land and buildings From the financial reports for fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total rental cost of land and buildings 121 239 -9 Don't know -8 Refusal -7 Does not apply 200000 200400 474000 780000 1000000 1530000 2400000 2567000 3000000 4600000 5000000 6000000 6960000 7800000 8141000 10000000 12000000 14000000 18000000 20000000 25000000 30000000 33000000 34800000 70000000 86261000 110000000 200000000 219000000 24000000000 Sysmiss Other cost of production not included above Other cost of production not included above Other cost of production not included above Other cost of production not included above Other cost of production not included above From the financial reports for fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Other cost of production not included above 121 239 -9 Don't know -8 Refusal -7 Does not apply 100000 125000 157100 1000000 1420000 1500000 1802000 2000000 2200000 3000000 3500000 3810200 5000000 6000000 7575900 8000000 10000000 11000000 12974000 13502300 15000000 18000000 21000000 21790800 25000000 36000000 50000000 59000000 102105248 103000000 200000000 476200000 700000000 2000000000 40000000000 Sysmiss Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of finished goods/materials bought to resell 121 239 -9 Don't know -8 Refusal -7 Does not apply 600000 1700000 2000000 2804000 6000000 7000000 9108500 10000000 12000000 13000000 13600000 16962585 18000000 20000000 23000000 25000000 25200000 30000000 33500000 33600000 34500000 34700000 35000000 36000000 40000000 40184350 46000000 48000000 69000000 70000000 78365700 80000000 83490517 87799000 89000000 90000000 100000000 101600000 108000000 115000000 116000000 120000000 139000000 150000000 156778582 175137500 180000000 232801800 240000000 250000000 300000000 441140000 620000000 720000000 918425552 1200000000 2500000000 6500000000 9000000000 Sysmiss Net book value of machinery Net book value of machinery Net book value of machinery Net book value of machinery Net book value of machinery At the end of fiscal year [insert last complete fiscal year], what was the net book value, that is the value of assets after depreciation, of the following: Machinery, vehicles, and equipment 121 239 -9 Don't know -8 Refusal -7 Does not apply 180000 181846 200000 600000 1000000 1300000 1500000 2000000 3835459 4000000 4560000 9600000 10000000 11211000 12000000 14000000 16000000 20000000 30000000 35000000 35700000 36800000 43101155 45000000 57000000 70000000 76000000 80000000 120000000 127486100 140000000 152938307 180850000 187200000 304500000 597000000 689000000 4000000000 100000000000 Sysmiss Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) At the end of fiscal year [insert last complete fiscal year], what was the net book value, that is the value of assets after depreciation, of the following: Land and buildings 121 239 -9 Don't know -8 Refusal -7 Does not apply 500000 1000000 4300000 10000000 14000000 30000000 50000000 62994300 72872105 112000000 120000000 150000000 200000000 250000000 450000000 800000000 1200000000 3220000000 80000000000 Sysmiss Replacement cost for machinery Replacement cost for machinery Replacement cost for machinery Replacement cost for machinery Replacement cost for machinery Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Machinery, vehicles, and equipment 121 239 -9 Don't know -8 Refusal -7 Does not apply 1000000 5000000 8000000 10000000 15000000 16800000 20000000 25000000 30000000 32000000 40000000 45000000 50000000 60000000 70000000 80000000 86000000 90000000 100000000 130000000 150000000 200000000 287600000 300000000 362200000 400000000 450000000 480000000 500000000 600000000 700000000 800000000 1000000000 1200000000 1633469000 2000000000 4000000000 4300000000 6500000000 Sysmiss Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Land and buildings 121 239 -9 Don't know -8 Refusal -7 Does not apply 2800000 10000000 15000000 20000000 30000000 70000000 80000000 100000000 120000000 132285000 160000000 200000000 250000000 260000000 270000000 290000000 300000000 330300000 400000000 420000000 500000000 600000000 700000000 800000000 1000000000 1400000000 1700000000 2000000000 2130000000 10000000000 81000000000 Sysmiss Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr In the next fiscal year, do you expect this establishment?s annual sales to increase, stay the same or decrease? 360 -9 Don't know -8 Refused 1 Increase 2 Stay the same 3 Decrease % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr By what percentage do you expect this establishment's annual sales to INCREASE? 288 72 -9 Don't know -8 Refused 1 2 4 5 7 8 10 12 15 17 20 25 27 30 35 40 50 60 70 80 100 Sysmiss % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr By what percentage do you expect this establishment's annual sales to DECREASE? 15 345 -9 Don't know -8 Refused 5 10 15 20 30 50 Sysmiss Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #1, it is not difficult to obtain the permit without giving a bribe, but an informal payment can facilitate or speed up obtaining the permit. Would you say that in this town, corruption is an obstacle to the current operations of the firm? If yes, to which degree? 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #2, the bureaucrats never take bribes. It is possible to get the permit following the rules, but it takes quite a long time. Would you say that in this town, the law-obedience of the bureaucrats is an obstacle to the current operations of the firm? (If yes, to which degree?) 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #3, it is very difficult to obtain permit without the informal payments. But even when you make a payment, the success is not guaranteed. Would you say that in this town, corruption is an obstacle to the current operations of the firm? (If yes, to which degree?) 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #4, it is very difficult to obtain permit without the informal payments. But when you make a payment, the success is guaranteed. Would you say that in this town, corruption is an obstacle to the current operations of the firm? (If yes, to which degree?) 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #5, the situation in general is the same as in town 4. Besides that, it is know that the upper-level bureaucracy of this town is involved in illegal activities. Would you say that in this town, corruption is an obstacle to the current operations of the firm? (If yes, to which degree?) 360 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Main respondent's yrs with the firm Main respondent's yrs with the firm Main respondent's yrs with the firm Main respondent's yrs with the firm Main respondent's yrs with the firm 360 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 25 26 27 28 30 35 38 Main respondent's yrs in the position Main respondent's yrs in the position Main respondent's yrs in the position Main respondent's yrs in the position Main respondent's yrs in the position 360 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 25 30 35 39 Main respondent's gender Main respondent's gender Main respondent's gender Main respondent's gender Main respondent's gender 360 -8 Refused 1 Male 2 Female Second respondent's yrs with the firm Second respondent's yrs with the firm Second respondent's yrs with the firm Second respondent's yrs with the firm Second respondent's yrs with the firm 360 -8 Refused -7 does not apply code 1 2 3 4 5 6 7 8 10 12 13 14 15 16 18 19 30 Second respondent's yrs in the position Second respondent's yrs in the position Second respondent's yrs in the position Second respondent's yrs in the position Second respondent's yrs in the position 360 -8 Refused -7 does not apply code 1 2 3 4 5 6 8 10 12 14 15 30 Second respondent's gender Second respondent's gender Second respondent's gender Second respondent's gender Second respondent's gender 360 -8 Refused -7 does not apply code 1 Male 2 Female Third respondent's yrs with the firm Third respondent's yrs with the firm Third respondent's yrs with the firm Third respondent's yrs with the firm Third respondent's yrs with the firm 360 -8 Refused -7 does not apply code 2 3 5 6 Third respondent's yrs in the position Third respondent's yrs in the position Third respondent's yrs in the position Third respondent's yrs in the position Third respondent's yrs in the position 360 -8 Refused -7 does not apply code 1 3 5 6 Third respondent's gender Third respondent's gender Third respondent's gender Third respondent's gender Third respondent's gender 360 -8 Refused -7 does not apply code 1 Male 2 Female Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face interview ends 360 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face interview ends 360 -8 Refused 1 2 3 4 5 6 7 12 Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face interview ends 360 -9 Don't know -8 Refusal -7 Does not apply 2012 2013 Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face interview ends 360 -8 Refused 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face interview ends 360 -8 Refused 1 5 6 7 8 9 10 14 15 16 17 18 19 20 21 22 23 24 25 26 28 29 30 31 32 33 35 36 37 38 40 41 42 43 45 46 47 49 50 51 52 53 54 55 56 58 59 Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: 360 -8 Refused 1 Truthful 2 Somewhat truthful 3 Not truthful Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures The responses to the questions regarding figures (productivity and employment numbers): 360 -8 Refused 1 Are taken directly from establishment records 2 Are estimates computed with some precision 3 Are arbitrary and unreliable numbers 4 Are partially taken directly from establishment records and partially estimated Questionnaire completion information Questionnaire completion information Questionnaire completion information Questionnaire completion information Questionnaire completion information SUPERVISORS PLEASE ANSWER This questionnaire was completed in: If answer is 1 then STOP HERE 360 -8 Refused 1 One visit in face-to-face interview with one person 2 One visit in face-to-face interview with different managers/staff 3 Several visits Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 42 318 -8 Refused 1 2 Sysmiss Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 42 318 -8 Refused 5 10 15 21 22 23 30 34 35 38 40 42 45 47 49 50 55 56 Sysmiss Given innovation module? Given innovation module? Given innovation module? Given innovation module? Given innovation module? 360 -8 Refused 1 Yes 2 No Mode of questionnaire implementation Mode of questionnaire implementation Mode of questionnaire implementation Mode of questionnaire implementation Mode of questionnaire implementation 236 124 -8 Refused 1 Face-to-face interview_ immediately after the main survey 2 Face-to-face interview_ second visit 3 Phone interview 4 Other_ please can you specify Sysmiss Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Time innovation module starts: Day Time innovation module starts: Day Time innovation module starts: Day Time innovation module starts: Day Time innovation module starts: Day 236 124 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Sysmiss Time innovation module starts: Month Time innovation module starts: Month Time innovation module starts: Month Time innovation module starts: Month Time innovation module starts: Month 236 124 -8 Refused 1 2 3 4 5 6 7 12 Sysmiss Time innovation module starts: Year Time innovation module starts: Year Time innovation module starts: Year Time innovation module starts: Year Time innovation module starts: Year 236 124 -9 Don't know -8 Refusal -7 Does not apply 2012 2013 Sysmiss Time innovation module starts: Hour Time innovation module starts: Hour Time innovation module starts: Hour Time innovation module starts: Hour Time innovation module starts: Hour 236 124 -8 Refused 9 10 11 12 13 14 15 16 17 18 19 20 Sysmiss Time innovation module starts: Minutes Time innovation module starts: Minutes Time innovation module starts: Minutes Time innovation module starts: Minutes Time innovation module starts: Minutes 236 124 -8 Refused 1 3 5 9 10 14 15 16 17 20 22 25 27 28 30 32 35 39 40 43 45 47 50 53 55 58 59 Sysmiss No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved product in the past three years. I would now like to ask some more questions related to that. How many new or significantly improved products did this establishment introduce in the market over the last three years? If NONE or DON'T KNOW, GO TO QUESTION O.7 95 265 -9 Don't know -8 Refused 1 2 3 4 5 6 10 20 40 Sysmiss ECAo1a. No. of new/significantly improved products/services introduced over last 3 yrs Main new/significantly improved product/service Main new/significantly improved product/service Main new/significantly improved product/service Main new/significantly improved product/service Main new/significantly improved product/service 163 A new technique for the preparation of cement of higher viscosity Added a new range of clothes Added pure water to pastry Agreement with the manufacturer on the supply of wheat products. Alcohol products range expanditure. Sale of ordered goods. Application of high-quality windows when installing. Automated some processes Automatization of new orders Began Sale of painkillers and suppositories Began to sell to hotels Coarse salt production. Iodized salt for food in new packaging Computer maintenance: software, computer repair and reinstallations Computerized all accounting reports Conduct complex service of printing Constructing high-rise buildings. Construction and repair service Construction of quality, affordable apartments Designing t-shirts for 20-40 year olds Developed a delivery service Developed distribution service Developed new improved technology as part of construction process Developed new technology for optimization manufacturing works Development and usage of sandwich panelling in construction. Direct deliveries from manufacturers of wheat products. Diversified and improved ingredients Drawing a company name on disposable cups. Engaged in bread, pastry and cakes trade Expanded area of restaurant Expanded into bread, pastry and cakes trade Expanded kitchen and changed service offering Expansion of range of medical products Expansion of wheat products for sale. Wheat products with improved quality. First factory of steel concrete items and rocks in the local area First factory of steel concrete items in the local area Free delivery of purchased goods to the room. Have expanded into trading furniture and motorcycle Hire people for construction repair works Home heating installation Hotel service Import and sell a new fuel type Improved quality and increased the capacity of cast Improved quality of service in a sanatorium. New physiotherapy equipment. Improved the quality of window manufacture Improving the system of orders of food and kitchen extension Increase milk production. Also supply of dairy products to the resort. Increase of range and amounts of bakery products for sale Increased range of candies for sale Increased number of treatments Increased range of knitted clothing Interior design services and supply Intoduced transportation with cooling and heating Introduced Canadian construction technology improving build quality Introduced a merino wool product line Introduced a new line of production of Mongolian national dress Introduced an auto repair service Introduced household delivery service Introduced milk and dairy products Introduced new brands of milk, coffee and tea Introduced new environmental impact decision-making according to reduce waste at electric power stations Introduced new technology to prepare cement: significantly improved cement quality Introduced sweet baked products Introduced sweet bakery products Introduction of Altai wine as the new product in stores Introduction of just-in time sales Manufacture and trade of jewellery Manufacture and trade of traditional medicine Manufacture blocks and insulated walls Manufacture of bread and pastry Manufacture of construction concrete Manufacture of national clothes Marino brand cashmere products Moved into producing paint for playgrounds and sports areas Moved into trade of electrical products, furniture and motorcycles New brand dairy products in the menu: cheese, yogurt, kefir, milk. New ecotourism routes New equipment for reparing devices. New models of TVs and radios for sale. New models of gas-powered equipment for sale. Noise insulation, heat-saving units Now offer European cuisine/ dishes Now offer auto repair service Offer repair service and now sell oil products, load capacity wheels and other products for all kind of auto vehicles Offering labour recruitment for construction repair works Opened a restaurant. Also engaged in baking bread, pastries and cakes trade. Order automatization Produce dry concrete mixtures Produced vodka with new recipe Produced German bread Producing men's shoes Producing modern energy-efficient windows for installation Production of cashmere products. Production of ethyl alcohol. Production of pure water Production of scarves with new patterns and colors. New thread colors. Products of everyday consumption of new brands, eco-friendly products. Re-printing of dictionary with changes in design and structure Renewed techniques and equipment Repair of printing equipment Repair service of oil products, load capacity wheels, accumulator for all kind of auto vehicles Resort and sanatorium service Restoration of furniture of varying complexity. Retail sale of fresh fruit juice Retail sale of syringes and beauty products Retail trade of thick pavement slabs, internal doors and fencing Road freight transport Sale of household and beauty products Sale of new designs of overalls for mechanics Sales of products to order and delivery of goods. Sell household and clothes products Sell new line of Japanese beauty and biological products in the beauty saloon Selling of newspapers, magazines and blank forms Serve with Japanese beauty and bilogical products in the beauty saloon. Services for the realization of confectionery custom-made products. Set up a hotel. Started a restaurant. Also engaged in bread, pastry and cakes trade Started production of sneakers, boots, police boots and leather shoes Started retail trade of books Started retail trade of household products Started to manufacture blocks and insulated walls Started to offer installation of electrical boards and transformers Started to offer interior design services and supplies Steel casts manufactued to customer requirements The expansion of the store. The introduction of the new software to make ticket sales quicker and easier The new line of crystal clear water. Usage of an improved method of water filtration. The new modern equipment giving ability to produce a high quality book editions. The range of electrical equipment expanditure. New models of electrical equipment. The range of new and collectible books. The range of new types of creams, ointments and perfumes. The usage of decorative doors and fences in construction. Decorating services are available upon request. The sideways construction. To build apartments' construction To improve and to involve in a training To install an electrical board and transformator Trade of heating equipment Tranportation with cooling and heating Updated technical equipment for construction. Usage of new equipment and new methods of finishing and body works depending on a car condition. Usage of sewing patchwork technique. Use of Canadian construction technology Use of German-made parts and installation of air conditioners made in Germany. Use of gypsum and cement mixtures with improved components for higher viscosity during construction. Using high-quality metals in the preparation of construction sites. Wholesale of construction materials of its own production. Wholesale supply of goods in the official outlets began producing poles installation of audio systems in apartments. used soundproof material Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market At the time of its introduction, was this establishment's main new or significantly improved product new to…? Your local market 94 266 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market At the time of its introduction, was this establishment's main new or significantly improved product new to…? [INSERT COUNTRY] 94 266 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma At the time of its introduction, was this establishment's main new or significantly improved product new to…? International market 94 266 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss ECAo2c. Main new /significantly improved product/service new to international market New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product has added new functions to the existing product 94 266 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance SHOW CARD Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product uses new materials or components that enhance its performance compared to the existing product 93 267 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product: Uses new technology New product: Uses new technology New product: Uses new technology New product: Uses new technology New product: Uses new technology SHOW CARD Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product uses new technology 93 267 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product: Looks different from the existing product New product: Looks different from the existing product New product: Looks different from the existing product New product: Looks different from the existing product New product: Looks different from the existing product SHOW CARD Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product looks different from the existing product 93 267 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product/service: Completely new to the establishment New product/service: Completely new to the establishment New product/service: Completely new to the establishment New product/service: Completely new to the establishment New product/service: Completely new to the establishment 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product is completely new to the establishment 94 266 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product/service: Other New product/service: Other New product/service: Other New product/service: Other New product/service: Other 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? Other 94 266 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product/service: Other specified New product/service: Other specified New product/service: Other specified New product/service: Other specified New product/service: Other specified Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? Other 2 decreased manual labor New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product/service is more efficient / easier to use than the existing product/service 60 300 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss ECAo3g. New product/service is more efficient/easier to use than existing product/service % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se In fiscal year [insert last complete fiscal year], what percentage of this establishment's total annual sales was accounted for by products that were introduced or significantly improved over the last three years? 145 215 -9 Don't know -8 Refused -6 ALL NEW OR SIGNIFICANTLY IMPROVED PRODUCTS WERE INTRODUCED IN THE CURRENT FISCAL YEAR 5 6 8 9 10 13 15 20 22 25 30 40 48 50 55 60 70 75 80 90 100 Sysmiss ECAo4. % annual sales accounted for by new or significantly improved products/services Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Which of the following best describes the way in which the main new or significantly improved product was introduced? 145 215 -9 Don't know -8 Refused 1 Developed or adapted by this establishment_ from its own ideas 2 Licensed products or services from another firm 3 Developed in cooperation with domestic suppliers 4 Developed in cooperation with suppliers abroad 5 Developed in cooperation with domestic client firms 6 Developed in cooperation with client firms abroad 7 Developed in cooperation with external academic or research institutions 8 Introduced the establishment's own version of a product or service already supplied (by another firm) 9 Other_ SPONTANEOUS - please specify Sysmiss Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Which of the following best describes the way in which the main new or significantly improved product was introduced? ECAo5x. Way in which main new/significantly improved product/service introduced (Other) Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Did the establishment have to purchase or license any inventions, patent or know-how in order to start producing this new or significantly improved product? 145 215 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved production or delivery methods in the past three years. I would now like to ask some more questions related to that. Over the last three years, has this establishment introduced new or significantly improved: Production methods 122 238 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduced new logistics Introduced new logistics Introduced new logistics Introduced new logistics Introduced new logistics Over the last three years, has this establishment introduced new or significantly improved: Logistics, delivery or distribution methods for this establishment's inputs and products 122 238 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Over the last three years, has this establishment introduced new or significantly improved: Ancillary support services, such as purchasing, accounting, computing and maintenance 122 238 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Please give a short description of this establishment's most important new or significantly improved production or delivery method. 140 A new method of distribution of goods. A study of restaurant patrons to deliver food to order. To implement food delivery to your home. Advertising new products and servicesof the store to attract customers. Agreement with transport companies for transportation of goods. Application of new energy-efficient windows to save heat in the rooms. Apppointed Sales Manager to attract more customers. Began preserving sufficient quantity of raw materials to meet demand Began to produce organic fortified confectionery products beneficial to human health Bought a new equipment with accelerated performance Bought new equipment for carpet cleaning and car polishing Bought trucks for delivery of goods. Bought trucks for delivery. Bring products from China to Ulaanbaatar once every two months Changed production process for 2 kinds of pastries and 2 kinds of bread using a new control treatment. 4 kinds of cakes according to original recipe. Changed tanning technology by reducing tanning of chrome leather Changed the menu Conduction of master-classes from chief cook down to beginners Construction solution Contracts with postal companies. Contracts with suppliers for direct delivery of clothes Cooperation with brokers for introduction of goods to the market. Customer satisfaction is evaluated as an important factor for improving the quality of service. Delivery of alcohol to home and offices. Delivery of orders received through customers and distributors as well. Developed a new technology for processing leather Developed an International standard bar code Developed new equipment Developed new promotion maerials and logo to advertise the product Does not apply Estabilished a new unit for the sale of products from the warehouse. Established a pub and a supermarket, in addition to the restaurant Established contracts with providers which makes service cheap and fast Faster delivery of products to customers using new vehicles. First producer of pure water, improved the quality of products' look and supply Food delivery on request. New trucks for delivery of the order. Heating insulation of constructional roof patten Implement new management in the working place Improved and convenient packaging for natural juices. Improved data processing by assessing available information on the Internet and consultations to clients. Improved finnancial management software and introduced a barcode system in each store Improved installation of the pipeline and the gas supply through the establishment of new equipment. Improved printing blocks with a new print type Improved process for receiving product orders Improved production technology of alcoholic beverages Improving the delivery of services increasing transport units Improving the quality of customer service in the canteen. Improving the quality of products for prolonged use. Installation of floating floors Introduced eco friendly process for producing ghers Introduced gift boxes for storing curd Introduced milk and cream processing machine Introduced the method of market segmentation: distinguishing between existing consumers and potential consumers in the market and marketing the firm accordingly Invented onion cutting maching Management Policy for increased performance. Manufacture of concrete pillars to withstand 110KV Manufacture of jewelry by special order National designs on new gers. New printing equipments New computers with the new software. New equipment for the salon. New equipment to boost production New luxury tents in the sanatorium for VIP service New machines for the production of plastic molds. New methods of decoration, houses. New methods of installation of plastic windows. New process to produce weather resistant road construction materials New production process leading to increased sales New stiching process for embroidery patterns on the national dress. New styles and improved design of metal fencing New technology fro Germany /to vacuum the glass/ New transport for freight. New trucks for faster delivery of products New unit for selling of air tickets New wagons with comfortable beds for clients' convenience. Paper recycling and production of books. Procurement management Produce juice and seabuckthorn juice Promotion of products on the market through participation in exhibitions and fairs. Providing a 3 year service warranty. Purchased color printer Receiving orders from organizations for the installation of security systems. Reduced the release of harmful emissions from production. Research to improve product quality and customer service. Sale of goods by installments Search and buy of tickets online. Serve with prompt Service new solution Signed a contract for cooperation with construction companies. Signed an agreement on cooperation with foreign organizations. Signed product promotion contracts with supermarkets and shopping malls Started direct import of units Started trading of import goods and products Supply of drugs directly from foreign manufacturers under contract. The new design of the Mongolian national clothes is more modern. Usage of the national patterns for the production of modern women clothing. To advertise an organizational operation and promote it Training for employees regarding work optimization. Use of new filters for better water filtration Using bamboo fabric for the production of shirts. Using fruit mixtures for dairy production. Using innovative management tecniques in service delivery added delivery service bar code was introduced bought a new delivery vehicle bought new financial software by internal technology changed cooking technology of making traditional bakery computerized all accounting reports contract based meal delivery contracted drivers & cooks, new website, establishing service category 8 participation in exhibition contracting out delivery services decreased manual labor establsihed agreement with providers for delivery and supply improve production efficiency and lower energy costs. increased sale points and improved services making it faster intorduced new products by addin new devices inot the existing euipment introduced an improved fish sauce and fruit juice production introduced automatization in services for customers introduced delivery system for reach all sale points introduced direct delivery from th factory to customers introduced free Internet services introduced free delivery services within the city range introduced new method in packaging introduced promotion system in case of large quantity introduced sales and promotions milk distribution to schools and kindergartens by contract moved to digital technology new unit established for miinced meat payment machines introduced products come from producers direclty to the customers purchased vehicle to improve delivery of supplies and products renewal of equipment renewed eqiupment rent out the sales space sale through direct marketings trade salt distribution planning and contracting the regular sale points semi-automatic & multi functional equipment for processing hides started participating in fairs and exhibitions started using online ordering used imported and good quality materials for production ECAo8x. Most important new/significantly improved method of supplying products/services New method of supplying products/services new to local market New method of supplying products/services new to local market New method of supplying products/services new to local market New method of supplying products/services new to local market New method of supplying products/services new to local market At the time of its introduction, was this establishment's main new or significantly improved production or delivery method new to other firms operating: In your local market 120 240 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services new to national market New method of supplying products/services new to national market New method of supplying products/services new to national market New method of supplying products/services new to national market New method of supplying products/services new to national market At the time of its introduction, was this establishment's main new or significantly improved production or delivery method new to other firms operating: In [INSERT COUNTRY] 120 240 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services new to international market New method of supplying products/services new to international market New method of supplying products/services new to international market New method of supplying products/services new to international market New method of supplying products/services new to international market At the time of its introduction, was this establishment's main new or significantly improved production or delivery method new to other firms operating: In the international market 120 240 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques READ OUT Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Techniques 141 219 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi READ OUT Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Machinery and equipment 141 219 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss ECAo10b. New method of supplying products/services: change in machinery and equipment New method of supplying products/services: change in software New method of supplying products/services: change in software New method of supplying products/services: change in software New method of supplying products/services: change in software New method of supplying products/services: change in software READ OUT Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Software 141 219 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services: changes in management New method of supplying products/services: changes in management New method of supplying products/services: changes in management New method of supplying products/services: changes in management New method of supplying products/services: changes in management Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Management 141 219 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Which of the following best describes the way in which this establishment introduced the main new or significantly improved production or delivery method? 141 219 -9 Don't know -8 Refused 1 Developed or adapted by this establishment_ from its own ideas 2 Licensed products or services from another firm 3 Developed in cooperation with domestic suppliers 4 Developed in cooperation with suppliers abroad 5 Developed in cooperation with domestic client firms 6 Developed in cooperation with client firms abroad 7 Developed in cooperation with external academic or research institutions 8 Introduced the establishment's own version of a product or service already supplied (by another firm) 9 Other_ SPONTANEOUS - please specify Sysmiss ECAo11. Way of intro of main new/significantly improved production/delivery method Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Which of the following best describes the way in which this establishment introduced the main new or significantly improved production or delivery method? Other ECAo11x. Way of intro of main new/significantly improved production/delivery method (Oth) Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Did the establishment have to purchase or license any inventions, patent or know-how in order to apply this new production or delivery method? 141 219 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor SHOW CARD Thinking of your main product line and comparing your firm's technology with that of your closest competitor, which of the following best summarizes your position? 106 254 -9 Don't know -8 Refused -7 NO COMPETITORS 1 My firm's technology is less advanced than that of my main competitor 2 My firm's technology is about the same as that of my main competitor 3 My firm's technology is more advanced than that of my main competitor Sysmiss New knowledge management systems New knowledge management systems New knowledge management systems New knowledge management systems New knowledge management systems 1) INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved organizational or management practices or structures in the past three years. I would now like to ask some more questions related to that. 2) SHOW CARD 3) READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? New knowledge management systems to better use or exchange information, knowledge and skills within the establishment 131 229 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? Introduction of management systems for general production or supply operations, such as supply chain management systems, lean production, business reengineering, quality management systems 131 229 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss ECAo14b. Introduction of management systems for general production or supply operations New methods for distributing responsibilities New methods for distributing responsibilities New methods for distributing responsibilities New methods for distributing responsibilities New methods for distributing responsibilities SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? New methods for distributing responsibilities and decision making among employees 131 229 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Significant change to the management structure of the establishment Significant change to the management structure of the establishment Significant change to the management structure of the establishment Significant change to the management structure of the establishment Significant change to the management structure of the establishment SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? A significant change to the management structure of the establishment, such as creating new divisions or departments, integrating different departments or activities 131 229 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New types of collaborations with businesses New types of collaborations with businesses New types of collaborations with businesses New types of collaborations with businesses New types of collaborations with businesses SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? New types of collaborations with other businesses, research organizations or consumers 131 229 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Outsourcing Outsourcing Outsourcing Outsourcing Outsourcing SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? Outsourcing or subcontracting of business activities in production, procurement, distribution, recruiting or ancillary services for the first time 131 229 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Significant changes in the product's appearance Significant changes in the product's appearance Significant changes in the product's appearance Significant changes in the product's appearance Significant changes in the product's appearance INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved marketing methods in the past three years. I would now like to ask some more questions related to that. Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? Significant changes in the product's appearance 136 224 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? Introduction of a new method of advertising or product promotion, such as use of a new media for advertising, a new brand image or logo, a new trademark 136 224 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? Introduction of a new method of product placement or sales channels, such as product licensing, franchising, direct selling, exclusive retailing, tailoring or customizing the presentation of the product to different types of customers 136 224 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? New pricing strategies to market the establishment's goods or services, excluding pricing methods used solely to differentiate prices by customer segments 136 224 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would now like to ask you questions related to spending on research and development activities. Over the last three years, did this establishment spend on research and development activities within the establishment? 68 292 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) In fiscal year [INSERT last complete fiscal year], how much did this establishment spend on research and development activities performed within this establishment? Please include personnel cost, materials and purchase of fixed assets. 61 299 -9 Don't know -8 Refusal -7 Does not apply 400000 500000 1000000 1200000 1800000 2000000 2500000 3000000 3500000 5000000 6000000 6400000 7000000 8500000 10000000 12000000 15000000 18850000 20000000 24000000 30000000 40000000 60000000 100000000 120000000 150000000 5000000000 Sysmiss Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Over the last three years, did this establishment spend on research and development activities contracted with other companies? 68 292 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L In fiscal year [INSERT last complete fiscal year], how much did this establishment spend on research and development activities contracted with other companies? 26 334 -9 Don't know -8 Refusal -7 Does not apply 200000 350000 500000 600000 1000000 2000000 2900000 3000000 5000000 6000000 10000000 13050000 20000000 50000000 200000000 Sysmiss ECAo19. Expenditures on R&D contracted with other companies in last fiscal yr (LCU) Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would now like to ask you questions related to the acquisition of external knowledge and use of computers. Over the last three years, did this establishment spend on the acquisition of external knowledge? This includes purchase or licensing of patents and non-patented inventions, know-how and other types of knowledge from other businesses or organizations. 217 143 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Source of purchase or license of the latest invention Source of purchase or license of the latest invention Source of purchase or license of the latest invention Source of purchase or license of the latest invention Source of purchase or license of the latest invention SHOW CARD Was the latest invention, patent or know-how licensed or purchased from: 84 276 -9 Don't know -8 Refused 1 A (COUNTRY) firm 2 A (COUNTRY) research institute or university 3 A foreign firm 4 A foreign research institute or university 5 Other Sysmiss % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal At the end of fiscal year [insert last complete fiscal year], what percent of this establishment's workforce regularly used personal computers in their jobs? 217 143 -9 Don't know -8 Refused 1 2 3 5 8 10 11 12 13 15 16 18 19 20 24 25 27 30 35 40 45 50 51 60 63 70 80 85 86 90 100 Sysmiss ECAo22a. % of workforce that regularly used PCs in their jobs at end last fiscal yr % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], what percent of this establishment's workforce regularly used personal computers in their jobs? 217 143 -9 Don't know -8 Refused -7 THE ESTABLISHMENT WAS NOT IN BUSINESS THREE YEARS AGO 1 2 3 5 7 8 9 10 12 14 15 16 17 18 19 20 22 25 30 33 35 40 50 57 60 70 80 86 90 95 100 Sysmiss Ever been granted a patent? Ever been granted a patent? Ever been granted a patent? Ever been granted a patent? Ever been granted a patent? INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would now like to ask you questions related to protection of innovation. Has this establishment ever been granted a patent? 217 143 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? SHOW CARD During the last three years, did this establishment apply for a patent or a trademark? If No, GO TO QUESTION R.1 IF NUMBER OF EMPLOYEES >=50, OTHERWISE GO TO QUESTION VEB.1 If Don't Know, GO TO QUESTION R.1 IF NUMBER OF EMPLOYEES >=50, OTHERWISE GO TO QUESTION VEB.1 217 143 -9 Don't know -8 Refused 1 Yes_ for a patent only 2 Yes_ for a trademark only 3 Yes_ for both a patent and a trademark 4 No Sysmiss Over the last three years, in which country or countries did this establishment apply for a patent or a trademark? 53 China Mongolia Mongolia,Afghanistan USA,Japan,China,Canada Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? SHOW CARD Over the last three years, has this establishment been granted a patent or a trademark? 53 307 -9 Don't know -8 Refused 1 Yes_ for a patent only 2 Yes_ for a trademark only 3 Yes_ for both a patent and a trademark 4 No Sysmiss Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr 1) INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: And now I would like to ask you about management practices in this establishment. 2) SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what best describes what happened at this establishment when a problem in the production process arose? 63 297 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 We fixed it but did not take further action 2 We fixed it and took action to make sure it did not happen again 3 We fixed it and took action to make sure that it did not happen again_ and had a continuous improvement process to antic 4 No action was taken Sysmiss Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], how many production performance indicators were monitored at this establishment? 63 297 -9 Don't know -8 Refused 1 1-2 production performance indicators 2 3-9 production performance indicators 3 10 or more production performance indicators 4 No production performance indicators Sysmiss Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what best describes the time frame of production targets at this establishment? Examples of production targets are: production, quality, efficiency, waste, on-time delivery. 63 297 -9 Don't know -8 Refused 1 Main focus was on short-term (less than one year) production targets 2 Main focus was on long-term (more than one year) production targets 3 Combination of short term and long term production targets 4 No production targets Sysmiss Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], how easy or difficult was it for this establishment to achieve its production targets? 62 298 -9 Don't know -8 Refused 1 Possible to achieve without much effort 2 Possible to achieve with some effort 3 Possible to achieve with normal amount of effort 4 Possible to achieve with more than normal effort 5 Only possible to achieve with extraordinary effort Sysmiss Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], who was aware of the production targets at this establishment? 62 298 -9 Don't know -8 Refused 1 Only senior managers 2 Most managers and some production workers 3 Most managers and most production workers 4 All managers and most production workers Sysmiss Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what were managers' performance bonuses usually based on? 63 297 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Their own performance as measured by production targets 2 Their team or shift performance as measured by production targets 3 Their establishment's performance as measured by production targets 4 Their company's performance as measured by production targets 5 No performance bonuses Sysmiss Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what was the primary way non-managers were promoted at this establishment? 63 297 -9 Don't know -8 Refused -7 DOES NOT APPLY (NO PROMOTIONS OF NON-MANAGERS IN THE LAST COMPLETE FISCAL YEAR) 1 Promotions were based solely on performance and ability 2 Promotions were based partly on performance and ability_ and partly on other factors (for example_ tenure or family conn 3 Promotions were based mainly on factors other than performance and ability (for example_ tenure or family connections) 4 Non-managers are normally not promoted Sysmiss Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], when was an under-performing non-manager reassigned or dismissed? 63 297 -9 Don't know -8 Refused -7 DOES NOT APPLY (NO UNDER-PERFORMING NON-MANAGERS IN THE LAST COMPLETE FISCAL YEAR) 1 Within 6 months of identifying non-manager under-performance 2 After 6 months of identifying non-manager under-performance 3 Rarely or never Sysmiss ECAr15. Reassignment/dismissal of under-performing non-manager over last fiscal yr Time innovation module ends: Day Time innovation module ends: Day Time innovation module ends: Day Time innovation module ends: Day Time innovation module ends: Day 218 142 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Sysmiss Time innovation module ends: Month Time innovation module ends: Month Time innovation module ends: Month Time innovation module ends: Month Time innovation module ends: Month 218 142 -8 Refused 1 2 3 4 5 6 7 12 Sysmiss Time innovation module ends: Year Time innovation module ends: Year Time innovation module ends: Year Time innovation module ends: Year Time innovation module ends: Year 218 142 -9 Don't know -8 Refusal -7 Does not apply 2012 2013 Sysmiss Time innovation module ends: Hour Time innovation module ends: Hour Time innovation module ends: Hour Time innovation module ends: Hour Time innovation module ends: Hour 218 142 -8 Refused 10 11 12 13 14 15 16 17 18 19 20 21 Sysmiss Time innovation module ends: Minutes Time innovation module ends: Minutes Time innovation module ends: Minutes Time innovation module ends: Minutes Time innovation module ends: Minutes 218 142 -8 Refused 5 6 9 10 15 16 20 21 25 26 27 28 29 30 32 35 36 38 40 45 50 52 55 56 57 58 59 Sysmiss Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? 218 142 -8 Refused 1 Yes 2 No Sysmiss Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm 3 357 -8 Refused 3 5 20 Sysmiss Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position 3 357 -8 Refused 3 5 20 Sysmiss Innovation module respondent's gender Innovation module respondent's gender Innovation module respondent's gender Innovation module respondent's gender Innovation module respondent's gender 3 357 -8 Refused 1 Male 2 Female Sysmiss QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER 360 13 7728 -9 Don't know -8 Refusal -7 Does not apply 2008/9 panel code 2008/9 panel code 2008/9 panel code 2008/9 panel code 2008/9 panel code 360 -9 Don't know -8 Refusal -7 Does not apply Sysmiss 2008/9 q're number 2008/9 q're number 2008/9 q're number 2008/9 q're number 2008/9 q're number 360 -9 Don't know -8 Refusal -7 Does not apply Sysmiss 360 -9 Don't know -8 Refusal -7 Does not apply Sysmiss agency agency agency agency agency 360 1 Agency 1 2 Agency 2 3 Agency 3 Sampling panel information from final progress report Sampling panel information from final progress report Sampling panel information from final progress report Sampling panel information from final progress report Sampling panel information from final progress report 360 -9 Don't know -8 Refusal -7 Does not apply 1 Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility 360 1 112.478 -9 Don't know -8 Refusal -7 Does not apply Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility 360 1 127.145 -9 Don't know -8 Refusal -7 Does not apply Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility 360 1 153.322 -9 Don't know -8 Refusal -7 Does not apply group(a2 a4anew a6a) group(a2 a4anew a6a) group(a2 a4anew a6a) group(a2 a4anew a6a) group(a2 a4anew a6a) 360 1 36