DDI_MUS_2009_ES_v01_M_WB Antonina Redko <_value> NADA Version 01 Enterprise Survey 2009 ES 2009 MUS_2009_ES_v01_M_WB World Bank NADA World Bank Enterprise Survey [en/oth] An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 2002 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. Enterprise Surveys have been conducted every three to four years in countries around the world. Data is used to create indicators that benchmark the quality of the business and investment climate across countries. The objective of the survey is to obtain feedback from enterprises in client countries on the state of the private sector as well as to help in building a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries. The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance. The mode of data collection is face-to-face interviews. Mauritius National The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities sectors. Sample survey data [ssd] ANALYSIS For Mauritius, the sectors included in the sample by two-digit ISIC code are as follows: Manufacturing: 15, 18; Other Manufacturing: 16, 17, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 , 36, 37; Services: 52; Residual/Remainder/Other Services: 45, 50, 51, 55, 60, 61, 62, 63, 64, 72. The Enterprise Survey for Mauritius targeted 480 registered establishments with at least five employees, 120 registered establishments with one to four employees (micro), and 120 non-registered firms in the sectors defined above. The sampling for registered and non-registered establishments was implemented separately. In the Enterprise Surveys, the requirements for registration are defined on a country-by-country basis using the information collected by Doing Business and information from the in-countrycontractors. In Mauritius, the registration requirement used to differentiate the sample was registration with the Register of Companies. The sample for registered establishments in Mauritius was selected using stratified random sampling. Two levels of stratification were used in the Mauritius sample: firm sector and firm size. Industry stratification was designed as follows: the universe was stratified into three manufacturing industries (food, textiles, and other), one services industry (retail) and one residual sector. The initial sample design had a target of 240 interviews in manufacturing and 120 interviews each in the services and residual categories, though this sample design was later adjusted to reflect the low prevalence of manufacturing establishments in Mauritius. The initial sample design for micro targeted 120 establishments, 60 in manufacturing and 60 in services. The sample design for the informal survey was designed to mirror the micro sample. Size stratification was defined following the standardized definition used for the Enterprise Surveys: micro (1 to 4 employees), small (5 to 19 employees), medium (20 to 99 employees), and large (more than 99 employees). For stratification purposes, the number of employees was defined on the basis of reported permanent full-time workers. Given the stratified design, sample frames containing a complete and updated list of establishments as well as information on all stratification variables (number of employees, industry, and region) are required to draw the sample for the Enterprise Surveys. Two frames were used for the Mauritius Enterprise Survey. The first was a file of registered companies provided by the Central Statistical Office [CSO] in Mauritius updated to 2008. The second frame was supplied by the World Bank. It consisted of enterprises interviewed for Enterprise Survey (ES) in 2005. The World Bank required that attempts should be made to re-interview establishments responding to the 2005 survey where they were in the selected geographical regions and met eligibility criteria. That sample is referred to as the Panel. The quality of the frame was assessed at the onset of the project and was not immune from the typical problems found in establishment surveys: positive rates of non-eligibility, repetition, non-existent units, etc. Given the impact that non-eligible units included in the sample universe may have on the results, adjustments may be needed when computing the appropriate weights for individual observations. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 35.2% (1039 out of 2,950 establishments for the ES and micro samples, including panel establishments). Face-to-face [f2f] The current survey instruments are available: - Core Questionnaire + Manufacturing Module [ISIC Rev.3.1: 15-37] - Core Questionnaire + Retail Module [ISIC Rev.3.1: 52] - Core Questionnaire [ISIC Rev.3.1: 45, 50, 51, 55, 60-64, 72] - Screener Questionnaire. The “Core Questionnaire” is the heart of the Enterprise Survey and contains the survey questions asked of all firms across the world. There are also two other survey instruments - the “Core Questionnaire + Manufacturing Module” and the “Core Questionnaire + Retail Module.” The survey is fielded via three instruments in order to not ask questions that are irrelevant to specific types of firms, e.g. a question that relates to production and nonproduction workers should not be asked of a retail firm. In addition to questions that are asked across countries, all surveys are customized and contain country-specific questions. An example of customization would be including tourism-related questions that are asked in certain countries when tourism is an existing or potential sector of economic growth. The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data. The Enterprise Surveys are usually implemented following a two-stage procedure. In the first stage, a screener questionnaire is applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview takes place with the Manager/Owner/Director of each establishment. Sometimes the survey respondent calls company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey. All Enterprise Surveys are conducted in the local languages. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Mauritius Implementation" in "Technical Documents" folder. For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered: a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. The resulting weights are included in the variable wstrict. b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. The resulting weights are included in the variable wmedian. Median weights are used for computing indicators on the www.enterprisesurveys.org website. c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. The resulting weights are included in the variable wweak. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Mauritius Implementation" in "Technical Documents" folder. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org" Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Mauritius-2009--full data- The file contains the cleaned, raw database. 398 374 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 398 Unique ID for each observation interview number interview number interview number interview number interview number 398 a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 1 manufacturing 2 services 3 core a.1 country code a.1 country code a.1 country code a.1 country code a.1 country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 82 sampling region sampling region sampling region sampling region sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 1 2 3 4 5 6 City/town/village City/town/village City/town/village City/town/village City/town/village 398 1 5 B BASSIN R/HILL CENTRE B D TOMBEAU B D Tombeau B bassin r/hill centre B/bassin R/hill centre BAMBOUS BEAU BASSIN BEL VILLAGE Baie du Tombeau Baie du tombeau Balaclava, pte aux piments Bambous Beau Bassin Beau bassin Beau bassin in ville Beau bassin r/hill centre Beau cheyups village Beau-Bassin Bell village Belle mare Belle rive village Bellevue Maurel Black river west Black rivere C/D FLACQ CAMP DIABLE CENTRAL FLACQ CITY CENTRE COROMANDEL CURPIPE CURPIPE CENTRE Camp De Masque Camp fouquereaux Castel Cawp diable Centre Centre de Flacq Chemin grenier City centre Coromandel Curepipe Curpipe Dagotiere Eau Coulee Eaucoulee Ebene Ecroignard - Flacq FLIC EN FLACQ Flacq Flacq EST Flacq Est Flacq est Floreal Fond du Sac Forest side G GAUBE G.R.N.W G.R.S.E PLACE GOODLANDS GRAND BAIE GRAND PORT SOUTH GRNW village Goodlands Grand Baie Grand Bois - Savanne Grand Rivière Nord west Grand bay Grand port Grand port south Grand rivere n.w Grand sable L'escalier LE DOMAINE DAUSE JAUCHEE Le hocher terre-rouge Les Salines MOKA EST MONTAGNE LONGUE Mahebourg Mahebourgh Mapou Mer Rouge Port-Louis Moka Moka EST Moka Est Montagwne longue village Nouvelle france P.D ROCHES P/MOUSSES PAILLES PAMPLEMOUSSES PETIT VILLAGE PETITE PETITE VILLAGE PETITE VILLE PHOENIX PORT LOUIS Pailles Pailles/Port-Louis Pamplemousses Petit Village Petit rivere Petit village Petit ville Petite Riviere Petite Rivière Petite village Phoenix Plaine Verte Plaine lauzan Plaine lauzun Plaine magnien Plaine rauzun Pointe aux Sables Port Louis Port louis Port louis city centre Port-Louis Port-louis Portt louis Q bornes Q bornes centre Q.bornes Quartier Militaire Quartier Millitaire Quatre Bornes Quatre bornes Quatres Bornes RICHE TERRE RIV DU REMPART RIV DU REMPART NORTH ROSE HILL Reduit Riche Terre Riche terre Riv du Rempart North Riv du rempart Riv du rempart north Riv.du rempart Riviere noire Roche Terre - Goodlands Roche bois Rose Hill Rose belle Rose hill Rose hill ville Rose-Hill Rose-hill SAVANNE SOUTH SOLITUDE Savanne petit village Savanne south Solitude/Pamplemouses St Pierre St paul St pierre Ste pierre village Surinam TERRE ROUGE Tamarin Terre Rouge Terre rouge Triolet VACOAS PHOENIX Vacoas Vacoas phoenix Vacoas ville Valle pitot Valley Pitot Village Village dans L'est Village dans l'est Village du nord Ville mahaebourg Ville moyenne Vocoas phoenix centre back river west beau bassin black river castel chemin gremin city center city centre city centre china town city of port louis coromamdel craft market Port-Louis curepipe curpipe curpipe centre eau coulee eau couler eau coulé eau coulée ebene flacq flacq EST g.ville high lands la ferme bambous lallmatie moka moka east moka est nouvelle france pamplemousses north petite village petite ville phoenix plaine lauzan plaine lauzun plaine lauzure port louis port-louis poste de flacq riche terre riv du rempart rose hill st pierre,petite village triolet vacoas vacoas phoenix centre vacoas, st paul village village moka vocoas phoenix centre a3 city - population a3 city - population a3 city - population a3 city - population a3 city - population CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 1 capital city 2 city with population over 1 million 3 over 250,000 to 1million 4 50,000 to 250,000 5 less than 50,000 population a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 2 other manufacturing 15 food 17 textiles 18 garments 19 shoes and leather 24 chemicals 25 plastics & rubber 26 non metallic mineral products 27 basic metals 28 fabricate metal products 29 machinery and equipment 31 electronics (31 & 32) 34 auto parts 36 furniture 45 construction section f: 50 other services 51 wholesale 52 retail 55 hotel and restaurants: section h 60 transport section i: (60-64) 72 it a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 2 other manufacturing 15 food 17 textiles 18 garments 19 shoes and leather 24 chemicals 25 plastics & rubber 26 non metallic mineral products 27 basic metals 28 fabricate metal products 29 machinery and equipment 31 electronics (31 & 32) 34 auto parts 36 furniture 45 construction section f: 50 other services 51 wholesale 52 retail 55 hotel and restaurants: section h 60 transport section i: (60-64) 72 it a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Yes, screener and sample frame info match No, screener and sample frame do not match but establishment does activities which match both screener and sample frame No, does not match 398 1 yes, screener and sample frame info match 2 no, screener and sample frame do not match but establishment 3 no, does not match a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 less than 5 1 small >=5 and <=19 2 medium >=20 and <=99 3 large >=100 a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 less than 5 1 small >=5 and <=19 2 medium >=20 and <=99 3 large >=100 a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 1 yes 2 no, a firm on its own Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm 56 342 -9 Don’t know 1 2 3 4 5 6 7 8 9 10 14 15 Sysmiss a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment HQ without production and/or sales in this location HQ with production and/or sales in this location Establishment physically separated from HQ and other establishments of the same firm Establishment physically separated from HQ but with other establishments of the same firm 56 342 -7 does not apply 1 hq without production and/or sales in this location 2 hq with production and/or sales in this location 3 establishment physically separated from hq and other establi 4 establishment physically separated from hq but with other es Sysmiss a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 56 342 -7 does not apply 1 yes 2 no Sysmiss a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 56 342 -7 does not apply 1 yes 2 no Sysmiss a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 56 342 -7 does not apply 1 yes 2 no Sysmiss a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code 398 a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code 398 day day day day day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) 398 month month month month month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) 398 1 2 4 5 6 7 9 10 11 12 year year year year year Date face-to-face interview begins: Year (yyyy) 398 2008 2009 hour hour hour hour hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) 398 minutes minutes minutes minutes minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) 398 what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 398 -9 don't know 1 publicly listed company 2 privately held, limited liability company 3 sole proprietorship 4 partnership 5 limited partnership 6 other b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) What is this firm's current legal status? Other 4 Cooperative Subsidiary of leal group Trust foundation what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? What percent of this firm does the largest owner or owners own? 211 187 -9 don't know 2 5 10 17 20 23 25 28 30 33 34 35 40 42 43 45 49 50 51 55 57 60 63 65 67 69 70 73 75 77 80 85 88 90 95 98 99 100 Sysmiss b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private domestic individuals, companies or organizations 398 -9 don't know 5 25 30 33 45 49 50 51 60 75 76 80 93 96 100 b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private foreign individuals, companies or organizations 398 -9 don't know 4 7 24 25 40 49 50 51 55 67 95 100 b.2c government/state b.2c government/state b.2c government/state b.2c government/state b.2c government/state SHOW CARD What percent of this firm is owned by each of the following: Government/State IF 100% TERMINATE 398 -9 don't know b.2d other b.2d other b.2d other b.2d other b.2d other SHOW CARD What percent of this firm is owned by each of the following: Other 398 -9 don't know 20 70 75 100 are the owner of the firm: are the owner of the firm: are the owner of the firm: are the owner of the firm: are the owner of the firm: INTERVIEWER: SHOW CARD Are the owners of the firm: If answer is 1 or Don't know or Doesn't apply then GO TO QUESTION AFB4a 398 -9 don’t know -7 does not apply 1 all men 2 majority are men 3 majority are women 4 all women 5 equally divided between men and women is the largest owner female is the largest owner female is the largest owner female is the largest owner female is the largest owner female Is the largest owner female? (IF THERE ARE MULTIPLE LARGE OWNERS WITH THE SAME OWNERSHIP SHARE, PLEASE ANSWER WITH RESPECT TO THE PERSON MOST ACTIVE IN THE OPERATION OF THE FIRM ) 187 211 -9 don't know 1 yes 2 no Sysmiss ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner ethnic origin of the current largest owner What is the nationality of the current largest owner? 398 -9 don’t know 1 african 2 indian 3 lebanese/middle eastern 4 other asian 5 european/caucasian 6 other main african ethnic group main african ethnic group main african ethnic group main african ethnic group main african ethnic group What is the nationality of the current largest owner? African (specify) 11 387 1 grupo 1 2 grupo 2 3 grupo 3 4 grupo 4 5 grupo 5 Sysmiss main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' main 'other asian ethnic groups' What is the nationality of the current largest owner? Other Asian (specify) 38 360 1 grupo 1 2 grupo 2 3 grupo 3 4 grupo 4 5 grupo 5 Sysmiss how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm how did the largest owner acquire ownership of this firm INTERVIEWER: SHOW CARD How did the largest owner acquire ownership of this firm? If answer is other than 3 then GO TO QUESTION B3e 398 -9 don’t know 1 started the business on their own or with partners 2 purchased an existing business 3 joined an existing family business 4 joined an existing non family business 5 other the family business was joined by: the family business was joined by: the family business was joined by: the family business was joined by: the family business was joined by: The family business was joined by 34 364 -9 don’t know 1 heritage 2 marriage 3 other Sysmiss why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? why did largest owner start or take over this firm? INTERVIEWER: SHOW CARD Which of the following two options best describes why the largest owner started or took over this firm? To take advantage of a business opportunity Jobs or opportunities were absent or not satisfactory 398 -9 don’t know 1 to take advantage of a business opportunity 2 alternative jobs or opportunities were absent or not satisfa largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? largest owner's involvement in decision making in this firm(s)? INTERVIEWER: SHOW CARD Which of the following best describes the largest owner's involvement in decision making in this firms? If answer is 1 then GO TO QUESTION B5 398 -9 don’t know 1 makes most decisions on his/her own 2 makes decisions in consultation with other owners? 3 delegates most decisions to other partners owners? 4 has appointed a manager(s) who make decision 5 a board of directors makes the decision 6 other is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? is the manager most responsible to run the firm female? Is the manager most responsible to run the firm female? 193 205 -9 don't know 1 yes 2 no Sysmiss in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 398 -9 don't know 1819 1848 1870 1885 1896 1916 1918 1930 1931 1934 1938 1940 1945 1947 1948 1949 1950 1952 1953 1955 1957 1958 1959 1962 1963 1964 1965 1966 1967 1968 1969 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers 398 -9 don't know 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 18 19 20 22 25 30 33 35 40 42 45 48 50 57 60 70 90 98 100 110 120 140 200 250 300 1500 2007 3000 was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? Was this establishment formally registered when it began operations? 398 -9 don't know 1 yes 2 no in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. 398 -9 don't know -7 establishment has never registered 1819 1848 1885 1896 1918 1930 1931 1936 1938 1940 1945 1947 1948 1949 1950 1952 1953 1955 1957 1958 1959 1963 1964 1965 1966 1967 1968 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? what is the highest level of education of the current top manager? INTERVIEWER: SHOW CARD What is the highest level of education of the current top manager? No Education Primary School Incomplete secondary school Secondary School Vocational Training Some university training Graduate degree (BA, BSc etc.) Masters of Business Administration (MBA) from university in this country Masters of Business Administration (MBA) from university in another country Other post graduate degree (Ph.D, Masters) from university in this country Other post graduate degree (Ph.D, Masters) from university in another country 398 -9 don’t know 1 no education 2 primary school 3 incomplete secondary school 4 secondary school 5 vocational training 6 some university training 7 graduate degree (ba, bsc etc.) 8 masters of business administration (mba) from university in 9 masters of business administration (mba) from university in 10 other post graduate degree (ph.d, masters) from university i 11 other post graduate degree (ph.d, masters) from university i how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? How many years of experience working in this sector does the Top Manager have? 398 -9 don't know 1 less than one year 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 21 22 23 24 25 26 27 28 30 32 33 34 35 36 37 38 40 42 45 46 50 60 does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 398 -9 don't know -6 still in process 1 yes 2 no is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? is this establishment located in an export processing or other industrial zone? Is this establishment located in an export processing or other industrial zone? 278 120 -9 don’t know 1 export processing zone 2 other industrial zone 3 neither of the above Sysmiss use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? use its own transport to make shipments to its customers in fiscal year 07? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year 2007 In fiscal year 2007, did this establishment use its own transport to make shipments to its customers? If No or Don't Know then GO TO QUESTION C.3 150 248 -9 don't know 1 yes 2 no Sysmiss % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? % annual shipments by own transport fiscal year 07? In fiscal year 2007, what percent of shipments, in terms of all annual shipments to customers, were transported by this establishment's own transport? 96 302 -9 don't know 1 2 5 20 25 30 50 60 70 75 80 85 90 95 96 98 100 Sysmiss applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year 2007. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 345 53 -9 don't know 1 yes 2 no Sysmiss how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 35 363 -9 don't know -6 still in process -5 application denied 1 less than one day 3 7 10 12 14 15 20 21 30 45 60 90 180 Sysmiss informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 35 363 -9 don't know -8 refusal 1 yes 2 no Sysmiss over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? over fiscal year 2007, did this establishment experience power outages? Over fiscal year 2007, did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 345 53 -9 don't know 1 yes 2 no Sysmiss number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year In a typical month, over fiscal year 2007, how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 140 258 -9 don't know 0.159999996423721 1 2 3 4 5 6 7 8 10 11 15 20 120 Sysmiss how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? How long did these power outages last on average? 135 263 -9 don't know 1 less than one hour 2 3 4 5 6 7 8 10 12 14 15 20 24 30 33 45 Sysmiss in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Loss as percent of total annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 93 305 -9 don't know 0.100000001490116 0.5 1 2 3 4 5 7 10 25 47 50 Sysmiss total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b 42 356 -9 don't know 1000000 Sysmiss generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? Over the course of fiscal year 2007, did this establishment own or share a generator? If answer is No or Don't Know then GO TO QUESTION C.12 96 302 -9 don't know 1 yes 2 no Sysmiss % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr In fiscal year 2007, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? 33 365 -9 don't know 1 2 5 6 30 100 Sysmiss at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? at the present time, does this establishment have an electrical connection? 398 -9 don't know 1 yes 2 no Sysmiss application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? Over the last two years, did this establishment submit an application to obtain a water connection? If answer is No or Don't Know then GO TO QUESTION C.15 345 53 -9 don't know 1 yes 2 no Sysmiss how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 23 375 -9 don't know -6 still in process -5 application denied 1 less than one day 3 5 7 15 20 30 42 60 90 Sysmiss when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? In reference to that application for a water connection, was an informal gift or payment expected or requested? 23 375 -9 don't know -8 refusal 1 yes 2 no Sysmiss did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? did you experience insufficient water supply for production in last fiscal yr? Over fiscal year 2007, did this establishment experience insufficient water supply for production? If answer is No or Don't Know then GO TO QUESTION C.19 96 302 -9 don't know 1 yes 2 no Sysmiss frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr In a typical month, over fiscal year 2007, how many incidents of insufficient water supply did this establishment experience? If answer is 0 or Don't Know then GO TO QUESTION C.19 26 372 -9 don't know 1 2 3 4 5 10 15 30 Sysmiss average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year How long did these incidents of insufficient water supply last on average? 20 378 -9 don't know 1 less than one hour 2 3 4 5 6 8 10 12 17 18 24 Sysmiss Percentage of water supply from public sources in production process in 2007 Percentage of water supply from public sources in production process in 2007 Percentage of water supply from public sources in production process in 2007 Percentage of water supply from public sources in production process in 2007 Percentage of water supply from public sources in production process in 2007 In fiscal year 2007, what percent of this establishment's water supply, used in the production process, was from public sources? INTERVIEWER: IF RESPONDENT SAID NONE, WRITE 0 96 302 -9 Don’t know No water from public sources used in production 20 40 50 70 75 80 100 Sysmiss at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? at the present time, does this establishment have a water connection? 398 -9 don't know 1 yes 2 no Sysmiss currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? currently, do you have toilet facilities that are connected to a public sewer? 398 -9 don't know 1 yes 2 no Sysmiss application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years Over the last two years, did this establishment submit an application to obtain a telephone connection? If answer is No or Don't Know then GO TO QUESTION C.22 345 53 -9 don't know 1 yes 2 no Sysmiss how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? In reference to that application for a telephone connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? 55 343 -9 don't know -6 still in process -5 application denied 1 less than one day 2 3 5 7 10 14 15 20 21 30 35 40 42 60 90 180 Sysmiss when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? In reference to that application for a telephone connection, was an informal gift or payment expected or requested? 55 343 -9 don't know -8 refusal 1 yes 2 no Sysmiss do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? At the present time, does this establishment use any of the following:.? E-mail to communicate with clients or suppliers 345 53 -9 don't know 1 yes 2 no Sysmiss do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? At the present time, does this establishment use any of the following:.? Its own website 345 53 -9 don't know 1 yes 2 no Sysmiss currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) currently, do you use any of the following:? cell phone(s) 398 -9 don't know 1 yes 2 no Sysmiss currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? currently, so you have a fixed-line telephone connection? 398 -9 don't know 1 yes 2 no Sysmiss does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? does the firm have a high-speed, broadband internet connection on its premises? Does this establishment have a high-speed Internet connection on its premises? If answer is No or Don't Know then GO TO QUESTION C.30 120 278 -9 don't know 1 yes 2 no Sysmiss is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? is the internet connection used to: order purchases for this establishment? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Make purchases for this establishment 74 324 -9 don't know -7 not applicable 1 yes 2 no Sysmiss is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? is the internet connection used to: deliver services to your clients? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Deliver services to this establishment's clients 74 324 -9 don't know -7 not applicable 1 yes 2 no Sysmiss is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? is internet used to: do research and develop ideas on new products and services? INTERVIEWER: READ EACH OPTION ALOUD Is this establishment's Internet connection used to: Do research and develop ideas on new products and services 74 324 -9 don't know -7 not applicable 1 yes 2 no Sysmiss was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? was unavailability of internet connection experienced in last fiscal year? Over fiscal year 2007, did this establishment experience unavailability of Internet connection? If answer is No or Don't Know then GO TO QUESTION C.28 74 324 -9 don't know 1 yes 2 no Sysmiss frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr frequency of unavailability of internet connection in av. month in last fisc yr In a typical month, over fiscal year [insert last complete fiscal year], how many times has this establishment experienced unavailability of Internet connection? If answer is 0 or Don't Know then GO TO QUESTION C.28 27 371 -9 don't know 1 2 3 4 5 10 15 20 30 Sysmiss length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr length of unavailability of internet connection in av. month in last fiscal yr In a typical month, over fiscal year 2007, on average how long did the unavailability of an Internet connection last? 27 371 -9 don't know 1 less than one minute 2 4 5 7 20 30 60 90 120 180 1440 Sysmiss do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? do security or authentication concerns affect purchases you make by internet? Do concerns about the security of Internet connections or authentication of parties in a transaction affect the volume or nature of purchases that this establishment makes over the Internet? 74 324 -9 don't know -7 not applicable 1 yes 2 no Sysmiss how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? SHOW CARD Is electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? how much of an obstacle are telecommunications to the operations of this firm? SHOW CARD Is Telecommunications No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 278 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year 2007, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales (in LCU)? 398 A complet catering services for reception, marriage etc AMC Air conditioning ,batteries and generators Airconditioning Aluminium and security accessories Aluminium openings (wnidows & doors) Artisanals objects Audit of acounts for clients Beach and household item Beverages Braised ox Bread Bread 100g Bread and pastry Building Construction Building Construction and civil engineering Building Subcontractor Butcher Cake Car air conditioning Car dealers Cashmere Catering services Cheese Rod Chicken Chinese foodstuffs Civil & engineering Civil and Engineering Cleaning Cleaning & maintenance of yard Communication Services Complete all services Construction Construction Subcontractor Construction of the buildings Constructrion Division Consumer goods Consutancy Contracting services electrical Cookware Cotton yarn Decoration for pastry Decorative Gifts Dessert and cakes Development of softwares Distillery Distribution hair product Distribution of yaourt and other foodstuffs Doors Doors and windows Dredging and landtric lamation , civil engineering Drughouse Drugs Dry Consumer Goods Dry Spices Dry Vanilla Dry food stuff Eau de javel Educational books Electrical materials Electrical products Electronic appliances Engineering Exporting of waste( pieces of cloths already cut in other enterprise that are pr Fancy Jewels Fast Food- Grillades & Fellafer bread-dishes Fitter and turner services Floral Design Floriculture Food manufacturing such as Food stuff (bread) Food stuff general goods consumer Formwork Services Frozen Meat Frozen fish Fruit Juice Fruits and vegetables Furniture Varnish Furniture contracting Garment Garments Gas Oil Gasoline and diesel General soft drinks Government contract for computer supply Guarding security services Hairdresser Haute Couture Heavy Machines Home accessories Hotel rooms I T equipement Import of goods Import tiles Importation and distribution of battery Importation and exportation of medical equipments Importation of foodstuffs Importation of fresh fruits Indian Clothes Informatics Services Installation of plumbing Investment Iron bars Iron boa Iron forge products Javel Jewels Job Contractor in building construction Kitchen utensils and glassware products Knitted Garments Knitting Ladies Garments Landscaping Leather Gloves Management & Maintenance of high rise building Management of private bus owners services for public and transport services Manufacture & Sale of Jeans Manufacture Jeans for local sales Manufacture Woven Garments Manufacture and sale of boat models Manufacture and sale of bread Manufacture and sale of pizza Manufacture doors and windows in aluminium Manufacture of Caps Manufacture of Grass jelly Manufacture of T-shirt Manufacture of aluminium frames for doors and windows Manufacture of garment bags and umbrella Manufacture of gold and silver jewelleries Manufacture of jean trousers Manufacture of laminated frames Manufacture of pickles Manufacture of pickles and chili paste Manufacture of plastic bags Manufacture of polo shirt/ Curtains, Table cloth & Bed sheets for hotels Manufacture of ready made garments Manufacture of rubber boots Manufacture of solar water stands Manufacture of spices and foodstuffs Manufacture of wooden furniture Manufacture security door Manufacturing of clothes Manufacturing of ice cream Mechanical car repair Metal and Galvanize sheet Model of boat Newspapers Oders subcontracting with factories PET bottle fabrication Packing & palegic sale of fish Paint Paint and sheet metal garage Pantalon Pasta & wine Petrol Photo Processing Photo Services Pickles Plant Hire Services and Civil Engineering Plastic articles Pool construction Posting of publicity Preparation, sale and delivery of meal Printing Printing Services Production and sale of sportswear Production of industrial and domestic gas Re-built tyres service Ready made Garments Ready made garments and toys for children Recruiter Refine & Pack of Salt Rental of tents and marquees Renting of tv sets Repairs & Maintenance Repairs of car air conditionners Restaurant & lodges Restaurant Pizza Making Restoration Restoration & catering Rice Rings Road Sign Rounder Rolls Sale of artisanal products Sale of cake and pastry Sale of cooking gas Sale of dholl puri Sale of drugs Sale of foodstuff Sale of foodstuffs Sale of frames . lenses and glasses Sale of glasses Sale of luxury items Sale of medical drugs Sale of mobile phones Sale of oignon Sale of old scrap Sale of petroleum product Sale of potatoes and oignons Sale of products Sale of sport articles Sales of alcoholic drinks Sales of fuel Sales of jewelleries Sales of kimono Sales of watches and clocks Salt Screen Fabric Screen Print Seafoods Secondary education Self adeshive label Selling of cleaning materials Service Reparations & Maintenance of cranes Sewarage network Shirts Short Slot Machine Slot machines Spices and masala Stataioneries Stationary Stationery and batteries Sugar Cane Sugar and electricity Supermarket Supply of fresh vegetables to hotels Sweater Sweater Cashmere Sweets T-shirt and Polo shirt T-shirts TELECOMMUNICATION Tailor made ladies uniforms Tea Textile Textile garments Textile-bioligic cotton Textiles The renovation of the service station The sale of clothes Tie Fix cement Underwear garments Unisex clothes Ups and Photocopier Vehicles Spare parts Vehicles spare parts Washing of clothes Wholesale of cloth accesory of seam air conditioning assembling of wooden furniture baker bottle pet bottled wine-sale on the local market bread building materials cabinetmaker cakes cakes and bread calendor,on the hotels menu cards car sales car wash & velveting chicken burger chily processing cleaning commerce good hardware stores concept and prefabrication of buildings confection of final products construction costunes manufacturer currency exchange diverses products edible oil electric appliances exportation of molasses fabrication of buses fabrication of metal products fertilizers fitting and iron bar flour food stuff food wrapping furniture furniture household deco,tiles bathroom set furnitures garments ground handling hand bag impression' industrial printing & packing industrial programmation interior decorstion jewellery jewelry knitwear pullovers local win magazines impressions manioc biscuits manufacture gold/silver jewelleries manufacture of bakery products manufacture of jeans manufacture of sweet cake manufacture(shirt&T-shirt(polo)) manufacturer of parachutes manufacturer of ready made garment manufacturer of trousers manufacturing of jewellery mechanician medals operation linguiistic paint painting & coachwork of cars pastry and bakery making pastry making plastic plastic cover plastic products print on textile production of tubes,forged pipes restauration rhum' road construction sale of fruit & vegetable to hotel sale of hairstyles accessories sale of land and houses sale of petroluem product sale of vehicles sales of snacks(moolkoo,petit-pois) salle of book salle of diamond samoussa (Snack) screen print screen printing sell food staff selling of kfc products - chicken selling of pineapples & banana service catering services;for structure and setting hp of business shirts slippers snack special night event spices production and sales(local makket) sugars machinery supplies <tonner and ink> swimming suits t-shirt, polo shirt telecommunication services tennis lesson textile textile accessories the dread the sale of snack(sew,moolkoo,baguette fromage) toilet maker underwear underwears vegetables waste cleaning services watches wedding & visiting cards/requisition books wood(furnitures) yoghurt first product/service isic code first product/service isic code first product/service isic code first product/service isic code first product/service isic code SHOW CARD Using this card, please choose the 4-digit code that best applies to the main product of this establishment. 398 -9 don't know 1511 1512 1513 1514 1520 1533 1541 1542 1549 1551 1552 1554 1711 1712 1721 1729 1730 1810 1820 1912 2022 2029 2101 2211 2212 2219 2221 2222 2412 2422 2424 2429 2511 2519 2520 2695 2710 2720 2811 2899 3410 3420 3610 3691 3699 3720 4510 4520 4540 5010 5020 5030 5040 5050 5122 5142 5190 5211 5219 5220 5231 5232 5233 5234 5239 5252 5259 5510 5520 6210 6303 6304 6309 7221 7230 7250 7290 first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales What percentage of total sales does the main product represent? 398 -9 don't know 8 10 15 20 30 35 38 40 45 46 50 54 55 60 65 67 70 75 78 80 85 90 95 97 100 in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? In fiscal year 2007, what were this establishment's total annual sales? 398 -9 don't know 30000 50000 90000 100000 150000 155000 195000 200000 250000 270000 280000 400000 425000 460000 460150 500000 525000 600000 700000 720000 800000 805200 850000 880000 900000 1000000 1080000 1200000 1360000 1400000 1440000 1500000 1540000 1600000 1800000 1900000 2000000 2200000 2400000 2500000 2700000 2800000 2900000 3000000 3100000 3300000 3500000 3600000 3800000 4000000 4500000 4700000 4800000 5000000 5400000 5800000 6000000 7000000 7200000 7500000 8000000 8500000 8640000 9000000 9400000 10000000 10286005 11000000 12000000 13000000 13154400 14000000 15000000 16000000 17000000 18000000 19000000 20000000 21000000 22000000 23000000 23601000 24000000 24500000 25000000 26400000 27000000 30000000 31000000 32000000 35000000 37000000 38000000 40000000 42000000 45000000 46000000 48000000 50000000 52000000 60000000 69200000 70000000 73000000 73558000 75000000 80000000 82000000 83000000 85000000 94000000 97000000 100000000 110000000 118000000 120000000 130000000 134000000 142000000 145000000 150000000 160000000 165000000 170000000 176000000 193000000 200000000 220000000 240000000 250000000 252000000 274000000 285000000 300000000 337000000 350000000 360000000 375000000 400000000 440000000 453000000 500000000 530000000 665000000 674000000 700000000 750000000 800000000 1100000000 1200000000 1400000000 2300000000 2700000000 6500000000 72000000000 what were this establishment’s total sales last month? what were this establishment’s total sales last month? what were this establishment’s total sales last month? what were this establishment’s total sales last month? what were this establishment’s total sales last month? 398 -9 don't know what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2007, what percent of this establishment's sales were: National sales IF 100, GO TO QUESTION D.10a 398 -9 don't know 1 2 5 10 23 25 30 31 35 36 40 45 50 60 70 75 80 84 85 90 92 94 95 97 98 99 100 what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2007, what percent of this establishment's sales were: Indirect exports (sold domestically to third party that exports products) IF 100, GO TO QUESTION D.8 398 -9 don't know 1 2 5 10 15 20 25 30 31 50 55 60 70 75 90 95 98 100 what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2007, what percent of this establishment's sales were: Direct exports IF 0, GO TO QUESTION D.8 398 -9 don't know 2 3 5 8 10 15 16 20 25 30 38 40 50 64 65 77 90 95 98 99 100 in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? in 2007, how many av. days did it take for your exported goods to clear customs? INTERVIEWER: for European Union countries ask for goods exported directly outside the EU In fiscal year 2007,when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? 69 329 -9 don't know -7 does not apply 1 less than one day 2 3 4 7 8 9 10 12 13 15 20 21 24 30 35 Sysmiss Percentage of lost value of exported products because of thef in transit in 2007 Percentage of lost value of exported products because of thef in transit in 2007 Percentage of lost value of exported products because of thef in transit in 2007 Percentage of lost value of exported products because of thef in transit in 2007 Percentage of lost value of exported products because of thef in transit in 2007 In fiscal year 2007, what percent of the consignment value of the products exported directly was lost while in transit because of theft? 69 329 -9 Don’t know No losses 1 10 50 Sysmiss % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 In fiscal year 2007, what percent of the consignment value of the products exported directly was lost while in transit because of breakage or spoilage? 69 329 -9 Don’t know No losses 1 2 3 10 Sysmiss in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? In which year did this establishment first export directly or indirectly? 106 292 -9 don't know 1819 1948 1953 1970 1971 1972 1974 1978 1981 1982 1983 1985 1987 1989 1990 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Sysmiss In 2007, what % value of products sent to domestic mkts were stolen in transit? In 2007, what % value of products sent to domestic mkts were stolen in transit? In 2007, what % value of products sent to domestic mkts were stolen in transit? In 2007, what % value of products sent to domestic mkts were stolen in transit? In 2007, what % value of products sent to domestic mkts were stolen in transit? In fiscal year 2007, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 150 248 -9 Don’t know -7 No internal shipments made No losses 5 100 Sysmiss 2007 % cons. value were domestic products lost in transit by breakage\spoilage 2007 % cons. value were domestic products lost in transit by breakage\spoilage 2007 % cons. value were domestic products lost in transit by breakage\spoilage 2007 % cons. value were domestic products lost in transit by breakage\spoilage 2007 % cons. value were domestic products lost in transit by breakage\spoilage In fiscal year 2007, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 150 248 -9 Don’t know -7 No internal shipments made No losses 2 3 5 6 10 15 20 100 Sysmiss % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year SHOW CARD In fiscal year 2007, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of domestic origin 150 248 -9 don't know 2 5 10 15 20 24 25 30 40 45 50 60 70 75 80 85 90 93 95 96 100 Sysmiss % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year % of material inputs and supplies of foreign origin in last fiscal year SHOW CARD In fiscal year 2007, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of foreign origin IF 0, GO TO QUESTION D16 150 248 -9 don't know 4 5 7 10 15 20 25 30 40 50 55 60 70 75 76 80 85 90 95 98 100 Sysmiss were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? Were any of the material inputs or supplies purchased in fiscal year 2007, imported directly? If answer is No or Don't Know then GO TO QUESTION D16 98 300 -9 don't know 1 yes 2 no Sysmiss av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year INTERVIEWER: for European Union countries ask for material inputs or supplies imported from outside the EU In fiscal year 2007, when this establishment imported material inputs or supplies (from outside the EU for European Union members), how many days did it take on average from the time goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 65 333 -9 don't know -7 does not apply 1 less than one day 2 3 4 5 6 7 10 14 15 21 30 90 Sysmiss when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? when you receive your most key input, how many days of stock is available? At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 150 248 -9 don't know 1 2 3 5 7 9 10 12 14 15 20 30 45 60 90 100 120 180 315 330 365 Sysmiss av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item av. number of days of inventory on hand after receving sales item At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 120 278 -9 don't know 1 2 3 4 5 6 7 10 14 15 20 21 25 30 90 180 Sysmiss in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? in 2007, for how long had you known your main supplier of your main sales item? 398 -9 don't know Sysmiss in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? in 2007, did you subcontract any part of its production to other firms? In fiscal year 2007, did this establishment subcontract any part of its production to other firms? 398 -9 don't know 1 yes 2 no how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year main mkt in which you sold your main product or service in last fiscal year SHOW CARD In fiscal year 2007, which of the following was the main market in which this establishment sold its main product? Local - main product sold mostly in same municipality where establishment is located National - main product sold mostly across the country where establishment is located International - main product sold mostly to nations outside country where establishment is located If answer is 3 or Don't Know then GO TO QUESTION E.6 150 248 -9 don't know 1 local - main product sold mostly in same municipality 2 national - main product sold mostly across the country 3 international - main product sold mostly to nations outside Sysmiss how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? how many competitors did this establishment’s main product/product line face? In fiscal year 2007, for the main market in which this establishment sold its main product, how many competitors did this establishment's main product face? 123 275 -9 don't know 1 none 2 one 3 2 to 5 4 more than 5 Sysmiss no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? no. sales of main product increase/remain the same/decrease in last fiscal yr? Comparing the last month to the first month of the fiscal year 2007 have monthly sales of this establishment's main product increased, remained the same, or decreased? 123 275 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? did price of main product increase/remain the same/decrease in last fiscal yr? Comparing the last month to the first month of the fiscal year 2007 have prices of this establishment's main product increased, remained the same, or decreased? 123 275 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? 150 248 -9 don't know 1 yes 2 no Sysmiss does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? Does this establishment compete against unregistered or informal firms? 398 -9 don't know 1 yes 2 no Price reduction in response to domestic competitors in 2007 Price reduction in response to domestic competitors in 2007 Price reduction in response to domestic competitors in 2007 Price reduction in response to domestic competitors in 2007 Price reduction in response to domestic competitors in 2007 In fiscal year 2007, has this establishment reduced prices of its main product in response to price reductions by its domestic competitors? 150 248 -9 Don't know -7 Does not apply 1 Yes 2 No Sysmiss Price reduction in response to foreign competitors in 2007 Price reduction in response to foreign competitors in 2007 Price reduction in response to foreign competitors in 2007 Price reduction in response to foreign competitors in 2007 Price reduction in response to foreign competitors in 2007 In fiscal year 2007, has this establishment reduced prices of its main product in response to price reductions by its foreign competitors? 150 248 -9 Don't know -7 Does not apply 1 Yes 2 No Sysmiss In 2007, did you change product lines due to foreign competitor pressure? In 2007, did you change product lines due to foreign competitor pressure? In 2007, did you change product lines due to foreign competitor pressure? In 2007, did you change product lines due to foreign competitor pressure? In 2007, did you change product lines due to foreign competitor pressure? Comparing the last month to the first month of the fiscal year 2007 have monthly purchases of this establishment's main input increased, remained the same, or decreased? 120 278 -9 Don't know -7 Does not apply 1 Yes 2 No Sysmiss over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? over last fisc. yr, did purchases of main input increase/stay the same/decrease? Comparing the last month to the first month of the fiscal year 2007 have monthly purchases of this establishment's main input increased, remained the same, or decreased? 150 248 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? over last fiscal year, did price of main input increase/stay the same/decrease? Comparing the last month to the first month of the fiscal year 2007 have prices of this establishment's main input increased, remained the same, or decreased? 150 248 -9 don't know 1 increased 2 remained the same 3 decreased Sysmiss how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? SHOW CARD Are practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle in last 3yrs, did you introduce any new/significantly improved prod. processes? in last 3yrs, did you introduce any new/significantly improved prod. processes? in last 3yrs, did you introduce any new/significantly improved prod. processes? in last 3yrs, did you introduce any new/significantly improved prod. processes? in last 3yrs, did you introduce any new/significantly improved prod. processes? READ THE FOLLOWING TO RESPONDENT BEFORE PROCEEDING: Now we turn to another topic. During the last three years, did your establishment introduce any new or significantly improved production processes including methods of supplying services and ways of delivering products? 398 -9 don't know 1 yes 2 no in last 3yrs, did you introduce any new/significantly improved products? in last 3yrs, did you introduce any new/significantly improved products? in last 3yrs, did you introduce any new/significantly improved products? in last 3yrs, did you introduce any new/significantly improved products? in last 3yrs, did you introduce any new/significantly improved products? During the last three years, did your establishment introduce into the market any new or significantly improved products (goods or services)? If answer is No or Don't know then GO TO QUESTION MUO.3 398 -9 don't know 1 yes 2 no fy07 % of sales accounted for by products or services introduced in last 3yrs? fy07 % of sales accounted for by products or services introduced in last 3yrs? fy07 % of sales accounted for by products or services introduced in last 3yrs? fy07 % of sales accounted for by products or services introduced in last 3yrs? fy07 % of sales accounted for by products or services introduced in last 3yrs? In fiscal year 2007, what percent of this establishment's annual sales was accounted for by products or services that were introduced in the last three years? 205 193 -9 don't know 1 2 3 5 8 10 12 15 16 20 25 30 35 36 40 50 60 75 80 85 100 Sysmiss in fy07, did you spend on r&d activities? in fy07, did you spend on r&d activities? in fy07, did you spend on r&d activities? in fy07, did you spend on r&d activities? in fy07, did you spend on r&d activities? In fiscal year 2007, did this establishment spend on R&D activities, including R&D subcontracted to other companies? If answer is Yes then GO TO QUESTION MUO.4 If answer is No GO TO QUESTION MUO.6 398 -9 don't know 1 yes 2 no in fy07, how much did you spend on r&d activities? in fy07, how much did you spend on r&d activities? in fy07, how much did you spend on r&d activities? in fy07, how much did you spend on r&d activities? in fy07, how much did you spend on r&d activities? In fiscal year 2007, how much did this establishment spend on R&D activities performed within the establishment or subcontracted to other companies? 71 327 -9 don't know 1 yes 2 no 1000 10000 15000 20000 25000 50000 57000 70000 90000 100000 150000 200000 225000 250000 300000 350000 400000 480000 500000 600000 1000000 1200000 2000000 2500000 3000000 3500000 4000000 5000000 10000000 20000000 35000000 Sysmiss in fy07, % finance for r&d activities from: internal funds/retained earnings in fy07, % finance for r&d activities from: internal funds/retained earnings in fy07, % finance for r&d activities from: internal funds/retained earnings in fy07, % finance for r&d activities from: internal funds/retained earnings in fy07, % finance for r&d activities from: internal funds/retained earnings SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 71 327 -9 don't know 25 30 40 50 70 100 Sysmiss in fy07, % finance for r&d activities that came from: banks in fy07, % finance for r&d activities that came from: banks in fy07, % finance for r&d activities that came from: banks in fy07, % finance for r&d activities that came from: banks in fy07, % finance for r&d activities that came from: banks SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 71 327 -9 don't know 25 30 50 70 100 Sysmiss in fy07, % finance for r&d activities that came from: universities in fy07, % finance for r&d activities that came from: universities in fy07, % finance for r&d activities that came from: universities in fy07, % finance for r&d activities that came from: universities in fy07, % finance for r&d activities that came from: universities SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 71 327 -9 don't know Sysmiss in fy07, % finance for r&d activities that came from: venture capital in fy07, % finance for r&d activities that came from: venture capital in fy07, % finance for r&d activities that came from: venture capital in fy07, % finance for r&d activities that came from: venture capital in fy07, % finance for r&d activities that came from: venture capital SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 71 327 -9 don't know Sysmiss in fy07, % finance for r&d activities that came from: federal and state govt. in fy07, % finance for r&d activities that came from: federal and state govt. in fy07, % finance for r&d activities that came from: federal and state govt. in fy07, % finance for r&d activities that came from: federal and state govt. in fy07, % finance for r&d activities that came from: federal and state govt. SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 71 327 -9 don't know 60 Sysmiss in fy07, % finance for r&d activities that came from: other in fy07, % finance for r&d activities that came from: other in fy07, % finance for r&d activities that came from: other in fy07, % finance for r&d activities that came from: other in fy07, % finance for r&d activities that came from: other SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? 71 327 -9 don't know 50 75 Sysmiss in fy07, why did you not spend on r&d activities? not interested in fy07, why did you not spend on r&d activities? not interested in fy07, why did you not spend on r&d activities? not interested in fy07, why did you not spend on r&d activities? not interested in fy07, why did you not spend on r&d activities? not interested In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 398 -9 don't know 1 yes 2 no in fy07, why did you not spend on r&d activities? lack of funds in fy07, why did you not spend on r&d activities? lack of funds in fy07, why did you not spend on r&d activities? lack of funds in fy07, why did you not spend on r&d activities? lack of funds in fy07, why did you not spend on r&d activities? lack of funds In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 398 -9 don't know 1 yes 2 no in fy07, why did you not spend on r&d activities? lack of skills available in fy07, why did you not spend on r&d activities? lack of skills available in fy07, why did you not spend on r&d activities? lack of skills available in fy07, why did you not spend on r&d activities? lack of skills available in fy07, why did you not spend on r&d activities? lack of skills available In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 398 -9 don't know 1 yes 2 no in fy07, why did you not spend on r&d activities? no good property rights in fy07, why did you not spend on r&d activities? no good property rights in fy07, why did you not spend on r&d activities? no good property rights in fy07, why did you not spend on r&d activities? no good property rights in fy07, why did you not spend on r&d activities? no good property rights In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 398 -9 don't know 1 yes 2 no in fy07, why did you not spend on r&d activities? other in fy07, why did you not spend on r&d activities? other in fy07, why did you not spend on r&d activities? other in fy07, why did you not spend on r&d activities? other in fy07, why did you not spend on r&d activities? other In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 398 -9 don't know 1 yes 2 no in last 3yrs, did you acquire information about new technological developments? in last 3yrs, did you acquire information about new technological developments? in last 3yrs, did you acquire information about new technological developments? in last 3yrs, did you acquire information about new technological developments? in last 3yrs, did you acquire information about new technological developments? Over the last three years, did your establishment acquire information about new technological developments? If answer is No or Don't Know then GO TO QUESTION MUO.9 398 -9 don't know 1 yes 2 no 1st most important way you acquired info about new tech. dev. in last 3yrs 1st most important way you acquired info about new tech. dev. in last 3yrs 1st most important way you acquired info about new tech. dev. in last 3yrs 1st most important way you acquired info about new tech. dev. in last 3yrs 1st most important way you acquired info about new tech. dev. in last 3yrs SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired information about new technological developments? 146 252 -9 don't know 1 business/industry association 2 trade fairs 3 study tours 4 consultants 5 universities/public institutions 6 adapted from competitors 7 other Sysmiss 2nd most important way you acquired info about new tech. dev. in last 3yrs 2nd most important way you acquired info about new tech. dev. in last 3yrs 2nd most important way you acquired info about new tech. dev. in last 3yrs 2nd most important way you acquired info about new tech. dev. in last 3yrs 2nd most important way you acquired info about new tech. dev. in last 3yrs SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired information about new technological developments? 146 252 -9 don't know 1 business/industry association 2 trade fairs 3 study tours 4 consultants 5 universities/public institutions 6 adapted from competitors 7 other Sysmiss over the last three years, did you acquire technological innovations? over the last three years, did you acquire technological innovations? over the last three years, did you acquire technological innovations? over the last three years, did you acquire technological innovations? over the last three years, did you acquire technological innovations? Over the last three years, did your establishment acquire technological innovations? If answer is No or Don't know then GO TO QUESTION F.1 398 -9 don't know 1 yes 2 no 1st most important way you acquired tech innovations in last 3 years 1st most important way you acquired tech innovations in last 3 years 1st most important way you acquired tech innovations in last 3 years 1st most important way you acquired tech innovations in last 3 years 1st most important way you acquired tech innovations in last 3 years SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired technological innovations? 158 240 -9 don't know 1 embodied in new machinery or equipment 2 by hiring key personnel 3 licensing or turnkey operations from international sources 4 licensing or turnkey operations from domestic sources 5 developed or adapted within firm locally 6 transferred from parent company 7 developed in cooperation with client firms 8 developed with equipment or machinery supplier 9 other Sysmiss 2nd most important way you acquired tech innovations in last 3 years 2nd most important way you acquired tech innovations in last 3 years 2nd most important way you acquired tech innovations in last 3 years 2nd most important way you acquired tech innovations in last 3 years 2nd most important way you acquired tech innovations in last 3 years SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired technological innovations? 158 240 -9 don't know 1 embodied in new machinery or equipment 2 by hiring key personnel 3 licensing or turnkey operations from international sources 4 licensing or turnkey operations from domestic sources 5 developed or adapted within firm locally 6 transferred from parent company 7 developed in cooperation with client firms 8 developed with equipment or machinery supplier 9 other Sysmiss in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? in 2007, what was the % capacity utilization of this establishment? In fiscal year 2007, what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? 150 248 -9 don't know 1 5 6 10 12 15 20 25 30 45 50 60 65 70 75 80 85 90 95 99 100 Sysmiss number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year number of hours per week operated by the establishment in last fiscal year In fiscal year 2007, how many hours per week did this establishment normally operate? 150 248 -9 don't know 1 5 9 24 25 35 40 42 44 45 46 48 50 54 55 56 60 63 65 70 84 85 98 100 105 112 120 126 150 168 Sysmiss Percentage of the land owned by the establishment Percentage of the land owned by the establishment Percentage of the land owned by the establishment Percentage of the land owned by the establishment Percentage of the land owned by the establishment READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We change topics to questions about land issues. Of the land occupied by this establishment, what percent is: Owned by this establishment 398 -9 Don't know -7 Floor in a building 21 25 45 50 60 66.6999969482422 75 80 90 100 And what percent is leased by this establishment And what percent is leased by this establishment And what percent is leased by this establishment And what percent is leased by this establishment And what percent is leased by this establishment Of the land occupied by this establishment, what percent is: Leased by this establishment 398 -9 Don't know -7 Floor in a building 10 25 33.2999992370605 40 50 55 75 79 100 Other Other Other Other Other Of the land occupied by this establishment, what percent is: Other 398 -9 Don't know -7 Floor in a building 20 100 applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? If answer is No or Don't Know then GO TO QUESTION G.30 398 -9 don't know 1 yes 2 no how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? 43 355 -9 don't know -6 still in process -5 application denied 1 less than one day 4 7 8 21 30 45 60 90 100 180 446 Sysmiss informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 43 355 -9 don't know -8 refusal 1 yes 2 no Sysmiss what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? what is the total selling area in this establishment? What is the total selling area of this establishment? 120 278 -9 don’t know -7 does not apply 1 2 3 4 8 9 14 18 21 28 30 35 38 50 70 80 100 120 144 150 200 220 225 250 300 342 375 380 400 410 450 500 540 576 600 700 800 1000 1050 1200 1500 1700 2000 2400 3500 4000 5000 6000 7000 15000 Sysmiss the area is measured in: the area is measured in: the area is measured in: the area is measured in: the area is measured in: What is the total selling area of this establishment? SPECIFY UNITS Square Feet Square Yards Square Meters 86 312 -9 don't know 1 square feet 2 square yards 3 square meters 4 other Sysmiss other other other other other What is the total selling area of this establishment? SPECIFY UNITS Other 9 Arpents Don´t know Perches arpent arpents perches percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment percentage of the building owned by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Owned by this establishment 120 278 -9 don't know 25 35 50 75 90 100 Sysmiss percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment percentage of the building leased by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Rented or leased by this establishment 120 278 -9 don't know 10 25 50 65 75 100 Sysmiss and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? and what percent is occupied in any other way? SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other 120 278 -9 don't know 75 Sysmiss acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? acquired additional land or buildings to expand operations in the last 3 years? In the last three years, has this establishment acquired or attempted to acquire additional land or buildings to expand operations? If answer is No or Don't Know then GO TO QUESTION G.30 120 278 -9 don't know 1 yes 2 no Sysmiss in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? in the last 3 years, has this est. been succes. in acquiring land ? In the last three years, has this establishment been successful in acquiring land or new premises? 19 379 -9 don't know 1 yes 2 no Sysmiss how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? how much of an obstacle are zoning restrictions to the operations of this firm? SHOW CARD Is Zoning restrictions No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 278 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? currently, is this establishment’s main business location the owner’s house? 398 -9 don't know 1 yes 2 no Sysmiss currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? currently, is your main business location in a permanent non-movable structure? 398 -9 don't know 1 yes 2 no Sysmiss in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? in last year, did you change location due to lack of secure title to property? 398 -9 don't know 1 yes 2 no Sysmiss in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? in fiscal year 2007, did this establishment pay for security? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year 2007, did this establishment pay for security, for example equipment, personnel, or professional security services? If answer is No or Don't Know then GO TO QUESTION I.3 398 -9 don't know 1 yes 2 no percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year In fiscal year 2007, what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Percent of total annual sales for security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 84 314 -9 don't know 1 2 3 4 5 6 7 8 10 11 15 20 25 41 45 50 62 100 Sysmiss in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? In fiscal year 2007, what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Total annual cost of security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 111 287 -9 don't know Sysmiss losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year In fiscal year 2007, did this establishment experience losses as a result of theft, robbery, vandalism or arson? If answer is No or Don't Know then GO TO QUESTION I.30 398 -9 don't know 1 yes 2 no losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) In fiscal year 2007, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Losses as percent of total annual sales PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 36 362 -9 don't know 1 2 3 4 5 10 12 20 25 100 Sysmiss value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr In fiscal year 2007, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Total annual value of losses PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 50 348 -9 don't know Sysmiss how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? SHOW CARD Are crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle % material inputs or services paid for before the delivery, 2007 % material inputs or services paid for before the delivery, 2007 % material inputs or services paid for before the delivery, 2007 % material inputs or services paid for before the delivery, 2007 % material inputs or services paid for before the delivery, 2007 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would like to ask you a few questions about how you finance the operations of this establishment. 2) Show card In fiscal year 2007, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for before the delivery? 398 -9 Don’t know 1 2 5 10 15 20 25 30 33 35 40 50 60 70 75 80 90 100 And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? In fiscal year 2007, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for on delivery? 398 -9 Don’t know 1 5 8 10 15 20 25 30 33 50 55 60 70 75 80 90 95 100 And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? In fiscal year 2007, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for after delivery? 398 -9 Don’t know 5 10 20 25 30 34 35 40 50 60 65 70 75 80 90 95 98 99 100 % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year SHOW CARD In fiscal year 2007, what percent of this establishment's total annual sales of its goods or services were: Paid for before the delivery? 398 -9 don't know 1 2 5 10 15 20 25 30 33 35 40 50 55 60 70 80 100 and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? SHOW CARD In fiscal year 2007, what percent of this establishment's total annual sales of its goods or services were: Paid for on delivery? 398 -9 don't know 5 10 15 20 25 30 33 40 50 60 70 75 80 90 95 100 and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? SHOW CARD In fiscal year 2007, what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 398 -9 don't know 5 10 20 25 30 34 40 50 60 68 70 75 80 85 90 95 98 99 100 in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? in 2007, what % of total payments received were via formal non-cash payments? 398 -9 don't know Sysmiss In 2007, % working capital financed from: Internal funds\ Retained earnings In 2007, % working capital financed from: Internal funds\ Retained earnings In 2007, % working capital financed from: Internal funds\ Retained earnings In 2007, % working capital financed from: Internal funds\ Retained earnings In 2007, % working capital financed from: Internal funds\ Retained earnings INTERVIEWER: SHOWCARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Internal funds/Retained earnings 398 -9 Don’t know 10 15 20 25 30 40 48 50 60 70 74 75 80 90 95 100 Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) INTERVIEWER: SHOWCARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from banks (private and state-owned) 398 -9 Don’t know 5 10 15 20 25 26 30 33 35 40 50 60 70 75 80 90 100 Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions INTERVIEWER: SHOWCARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from non-bank financial institutions 398 -9 Don’t know 5 10 25 30 50 60 70 75 80 85 100 Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers INTERVIEWER: SHOWCARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 398 -9 Don’t know 10 15 19 20 25 30 35 40 50 60 70 80 90 100 Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) INTERVIEWER: SHOWCARD Over fiscal year 2007, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc.) 398 -9 Don’t know 5 10 20 25 50 70 100 did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? In fiscal year 2007, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? If answer is No or Don't Know then GO TO QUESTION K.6 398 -9 don't know 1 yes 2 no total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr In fiscal year 2007, how much did this establishment spend on purchases of: Machinery, vehicles, and equipment (new or used) 229 169 -9 don't know 3000 4000 10000 12000 15000 18000 22000 25000 26000 30000 40000 50000 75000 80000 100000 125000 130000 140000 150000 200000 202000 250000 285000 286000 300000 325000 350000 400000 450000 475000 500000 600000 620000 675000 680000 700000 750000 800000 900000 1000000 1100000 1200000 1300000 1317000 1500000 1600000 1700000 1800000 2000000 2500000 3000000 3500000 4000000 5000000 7000000 9000000 10000000 12000000 13841000 14000000 15000000 17000000 20000000 21000000 25000000 28585000 30000000 40000000 52000000 60000000 65000000 75000000 100000000 175000000 Sysmiss total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr In fiscal year 2007, how much did this establishment spend on purchases of: Land and buildings 229 169 -9 don't know 100000 200000 250000 400000 500000 600000 1200000 2500000 3000000 3500000 4000000 7000000 10000000 20000000 50000000 65100000 400000000 Sysmiss % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Internal funds or retained earnings 229 169 -9 don't know 10 15 20 25 30 32 40 50 60 70 75 80 87 90 100 Sysmiss owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Owners' contribution or issued new equity shares 229 169 -9 don't know Sysmiss % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 % fixed assets financed from issued new debt fy 07 SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Issued new debt (including commercial paper and debentures) 229 169 -9 don't know 100 Sysmiss Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from banks (private and state-owned) 229 169 -9 Don’t know 15 20 25 30 40 50 60 68 70 75 80 85 100 Sysmiss Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from non-bank financial institutions 229 169 -9 Don’t know 13 25 30 50 60 70 75 80 90 100 Sysmiss purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 229 169 -9 don't know 10 15 20 25 50 80 90 100 Sysmiss % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 % fixed assets financed from other sources fy 07 SHOW CARD Over fiscal year 2007, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc) 229 169 -9 don't know 10 50 70 100 Sysmiss does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? 398 -9 don't know 1 yes 2 no at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? At this time, does this establishment have an overdraft facility? 398 -9 don't know 1 yes 2 no for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? for this establishment’s overdraft facility, what is the average interest rate? 398 -9 don't know Sysmiss does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 398 -9 don't know 1 yes 2 no was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? was this most recent credit in the form of? Was this most recent credit in the form of? 207 191 -9 don’t know 1 line of credit 2 loan Sysmiss type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan type of financial institution that granted the line of credit or loan 1) INTERVIEWER: IN NEXT QUESTIONS ASK EITHER LINE OF CREDIT OR LOAN DEPENDING ON THE ANSWER GIVEN TO QUESTION AFK8A. 2) SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Private commercial banks State-owned banks or government agency Non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies Other 207 191 -9 don't know 1 private commercial banks 2 state-owned banks or government agency 3 non-bank financial institutions 4 other Sysmiss in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? 207 191 -9 don't know 1975 1982 1985 1987 1994 1995 1996 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Sysmiss what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? what is the rate of interest of this most recent [line of credit or loan]? What is the rate of interest of this most recent [line of credit or loan]? 207 191 -9 don't know 1 2 5 6 8 9 10 11 12 13 14 15 16 17 18 19 21 25 40 99 100 Sysmiss for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? Referring only to this most recent loan or line of credit, what was its value at the time of approval? 207 191 -9 don't know -8 refusal 8 50000 60000 80000 90000 100000 150000 200000 250000 275000 300000 340000 400000 450000 500000 550000 600000 700000 750000 800000 850000 960000 1000000 1300000 1500000 1600000 1700000 1800000 2000000 2200000 2500000 3000000 3200000 3500000 4000000 4500000 5000000 6000000 6300000 6500000 7000000 8000000 10000000 12000000 15000000 20000000 25000000 26000000 30000000 42000000 45000000 50000000 75000000 77000000 80000000 100000000 120000000 150000000 400000000 700000000 Sysmiss was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? was est. granted to pay off the loan/lline of credit from time received? Referring only to this most recent line of credit or loan, how much time, in months, was this establishment granted to pay off the loan or line of credit from the time it was received? 207 191 -9 don't know -5 if no time to pay back was specified 1 2 3 5 6 7 9 10 12 13 20 24 30 33 36 48 60 72 84 96 120 144 180 240 Sysmiss financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan Referring only to this most recent loan or line of credit, did the financing require collateral? 207 191 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment 167 231 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment Referring only to this most recent loan or line of credit, what type of collateral was required? Machinery and equipment including movables 167 231 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts Referring only to this most recent loan or line of credit, what type of collateral was required? Accounts receivable and inventories 167 231 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) 167 231 -9 don't know 1 yes 2 no Sysmiss type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above 167 231 -9 don't know 1 yes 2 no Sysmiss approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required as a percentage of the value of the loan or line of credit? INTERVIEWER: THE ANSWER COULD BE GREATER THAN 100% 167 231 -9 don't know 1 1.5 1.60000002384186 2 3 4 5 6 9 11 12 12.5 13 14 15 17 18 20 25 30 33 40 50 60 70 75 80 90 95 100 110 150 200 300 Sysmiss in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? Referring again to the last fiscal year 2007, did this establishment apply for any loans or lines of credit? 398 -9 don't know 1 yes 2 no main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan in fiscal year 2007? No need for a loan - establishment has sufficient capital Application procedures for loans or lines of credit are complex Interest rates are not favorable Collateral requirements are too high Size of loan and maturity are insufficient It is necessary to make informal payments to get bank loans Did not think it would be approved Other If answer is 1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 then GO TO QUESTION K.21 291 107 -9 don't know 1 no need for a loan - establishment has sufficient capital 2 application procedures for loans or lines of credit complex 3 interest rates are not favorable 4 collateral requirements are too high 5 size of loan or maturity are insufficient 6 it is necessary to make informal payments to get bank loans 7 did not think it would be approved 8 other Sysmiss apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? apply for any new loans/lines of credit that were rejected in last fiscal year? In fiscal year 2007, did this establishment apply for any new loans or new lines of credit that were rejected? 107 291 -9 don't know 1 yes 2 no Sysmiss How many of those loan or line of credit applications were rejected? How many of those loan or line of credit applications were rejected? How many of those loan or line of credit applications were rejected? How many of those loan or line of credit applications were rejected? How many of those loan or line of credit applications were rejected? How many of those loan or line of credit applications were rejected? 19 379 -9 Don’t know 1 2 3 6 1000000 Sysmiss in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? in 2007, what was the main reason given by the lender for those rejections? SHOW CARD In fiscal year 2007, what was the main reason given by the lender for those rejections? 19 379 -9 don’t know 1 unacceptable collateral or cosigners 2 insufficient profitability 3 problematic credit history/report 4 incomplete loan application 5 already high level of indebtedness 6 other Sysmiss financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? In fiscal year 2007, did this establishment have its annual financial statements checked and certified by an external auditor? 398 -9 don't know -6 1 yes 2 no how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance SHOW CARD Is access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is fair, impartial and uncorrupted." 398 -9 don't know 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable Government officials interpretations of the laws are consistent and predictable INTERVIEWER: SHOW CARD I am going to read some statements that describe the courts and the way government officials interpret laws and regulations that affect this establishment’s business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. “Government officials’ interpretations of the laws and regulations affecting this establishment are consistent and predictable.” 398 -9 Don't know 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 398 -9 don't know no time was spent 1 2 3 5 9 10 15 20 25 30 40 50 60 80 90 100 over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? Over the last year, was this establishment visited or inspected by tax officials? If answer is No or Don't Know then GO TO QUESTION J.5 398 -9 don't know 1 yes 2 no frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? 109 289 -9 don't know 1 2 3 4 5 6 7 10 12 17 22 23 30 Sysmiss in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? In any of these inspections or meetings was a gift or informal payment expected or requested? 109 289 -9 don't know -8 refusal 1 yes 2 no Sysmiss government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? Over the last year, has this establishment secured or attempted to secure a government contract? If answer is No or Don't Know then GO TO QUESTION J.7 398 -9 don't know 1 yes 2 no % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 70 328 -9 don't know -8 refusal no payments/gifts are typically paid 1 4 5 50 Sysmiss percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Percent of total annual sales paid as informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 9 389 -9 don't know -8 refusal no payments/gifts are typically paid 1 2 3 5 15 25 Sysmiss total annual informal payment total annual informal payment total annual informal payment total annual informal payment total annual informal payment It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Total annual informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 389 9 -9 don't know -8 refusal no payments/gifts are typically paid 1 Sysmiss what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? what % of sales does your typical competitor firm declare for tax purposes? Recognizing the difficulties many establishments face in fully complying with taxes and regulations, at the present time what percent of total annual sales would you estimate the typical establishment in your line of business declares for tax purposes? 398 -9 don't know -8 refusal 1 3 4 9 10 15 20 25 27 30 35 40 50 60 75 80 90 95 100 application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? Over the last two years, did this establishment submit an application to obtain an import license? If anwer is No or Don't Know then GO TO QUESTION J.13 398 -9 don't know 1 yes 2 no how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? 35 363 -9 don't know -6 still in process -5 application denied 1 less than one day 2 3 4 5 7 11 14 20 21 30 60 150 180 365 Sysmiss when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? In reference to that application for an import license, was an informal gift or payment expected or requested? 35 363 -9 don't know -8 refusal 1 yes 2 no Sysmiss application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? Over the last two years, did this establishment submit an application to obtain an operating license? If answer is No or Don't Know then GO TO QUESTION J.30 398 -9 don't know 1 yes 2 no how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? 34 364 -9 don't know -6 still in process -5 application denied 1 less than one day 2 5 7 10 15 20 30 45 60 90 180 365 Sysmiss when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? In reference to that application for an operating license, was an informal gift or payment expected or requested? 34 364 -9 don't know -8 refusal 1 yes 2 no Sysmiss obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax rates 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax administration 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Business licensing and permits 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Political instability 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Corruption 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Courts 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation extent of obstacle - regulation on hours of operation 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Regulation on hours of operation 120 278 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups extent of obstale - regulations on pricing & mark-ups 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Regulations on pricing & mark-ups 120 278 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss do you perceive the national and local governments to be national government? do you perceive the national and local governments to be national government? do you perceive the national and local governments to be national government? do you perceive the national and local governments to be national government? do you perceive the national and local governments to be national government? Please rate your current perception of the relation between government bureaucracy and your business. All in all, in relation to your business do you perceive the national and local governments to be (National Government) 398 -9 don’t know 1 very helpful 2 mildly helpful 3 neutral 4 mildly unhelpful 5 very unhelpful do you perceive the national and local governments to be local government? do you perceive the national and local governments to be local government? do you perceive the national and local governments to be local government? do you perceive the national and local governments to be local government? do you perceive the national and local governments to be local government? Please rate your current perception of the relation between government bureaucracy and your business. All in all, in relation to your business do you perceive the national and local governments to be (Local Government ) 398 -9 don’t know 1 very helpful 2 mildly helpful 3 neutral 4 mildly unhelpful 5 very unhelpful no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year 2007, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 398 -9 don't know 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 24 25 26 27 28 30 32 33 35 36 38 39 40 42 44 45 48 49 50 52 55 56 58 60 67 70 71 75 80 85 87 90 97 100 110 115 118 125 135 138 140 150 158 170 175 180 200 210 215 225 250 260 289 300 315 350 425 500 650 750 900 1100 1200 3400 at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? at the end of 2007, how many permanent full-time paid employees were female? 398 -9 don't know Sysmiss in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker in 2007 av. monthly compensation, including benefits, for a permanent f-t worker 398 -9 don't know Sysmiss no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago Three fiscal years ago, at the end of fiscal year 2004, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 398 -9 don't know -7 not in business three years ago 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 21 22 23 24 25 26 27 29 30 33 35 36 40 42 43 45 46 47 48 50 57 60 65 70 72 75 77 80 84 85 90 100 110 120 125 130 140 150 175 180 200 225 250 257 300 325 400 500 550 625 900 1150 1200 no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr no. ft employees who were production workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2007, how many permanent, full-time employees were: Production employees 150 248 -9 don't know 1 3 4 5 6 7 8 9 10 11 12 14 15 16 17 18 19 20 21 22 24 25 27 30 32 34 35 36 40 41 43 45 46 50 52 55 58 75 76 90 95 100 119 125 140 150 170 173 180 190 200 250 300 400 550 750 800 1100 Sysmiss no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? no. who were non-production workers (e.g., managers, admin, sales)? INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2007, how many permanent, full-time employees were: Non-production employees [e.g., managers, administration, sales] 150 248 -9 don't know 1 2 3 4 5 6 7 8 9 10 12 13 14 15 20 22 25 30 35 41 50 51 57 65 70 80 95 100 135 200 300 450 Sysmiss no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr no. ft employees who were skilled prod. workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2007, how many permanent, full-time employees were: Skilled production workers 150 248 -9 don't know 1 2 3 4 5 6 7 8 9 10 12 13 15 16 17 18 20 21 24 25 28 30 33 35 40 41 42 45 50 52 60 150 160 173 300 400 Sysmiss no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr no. ft employees who were unskilled prod. workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2007, how many permanent, full-time employees were: Unskilled production workers 150 248 -9 don't know 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 20 22 25 27 30 35 36 40 45 54 55 75 95 121 140 250 400 530 Sysmiss no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr At the end of fiscal year 2007, how many permanent full-time employees of this establishment for the following categories were female? 248 150 -9 don't know 1 2 3 4 5 6 7 8 9 10 12 13 15 16 18 19 20 22 25 26 30 31 32 33 35 45 50 55 60 70 75 80 90 100 112 125 225 250 364 Sysmiss no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr no. ft employees who were female prod. workers at end of last fiscal yr At the end of fiscal year 2007, how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time production employees 150 248 -9 don't know 1 2 3 4 5 6 7 8 9 10 11 14 15 16 17 20 21 22 23 24 25 27 30 35 37 40 45 50 60 80 100 115 121 140 150 200 230 900 Sysmiss no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr no. ft employees who were female non-prod. workers at end of last fiscal yr At the end of fiscal year 2007, how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time non-production employees 150 248 -9 don't know 1 2 3 4 5 6 7 8 10 11 12 13 15 17 20 23 25 36 40 45 200 Sysmiss no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year no. full-time temporary employees employed at end of last fiscal year How many full-time temporary employees did this establishment employ in fiscal year 2007? IF 0, GO TO QUESTION L.10 398 -9 don't know 1 2 3 4 5 6 7 8 9 10 15 20 30 50 60 70 80 100 125 150 175 3000 av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year What was the average length of employment of all full-time temporary employees in fiscal year 2007? 115 283 -9 don't know 1 less than one month 2 3 4 5 6 7 8 9 10 11 12 Sysmiss at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? at end of 2007, how many part-time workers did you employ? At the end of fiscal year 2007, how many part-time workers-workers that work less than a full shift per day-were employed by the establishment? 398 -9 don't know 1 2 3 4 5 6 7 8 9 10 15 20 50 85 100 150 300 at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? at end of 2007, how many unpaid workers were employed by this establishment? 398 -9 don't know Sysmiss at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? at end of 2007, how many of your unpaid workers were unpaid full-time workers? 398 -9 don't know Sysmiss at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? at end of 2007, how many family members of the firms' owner(s) did you employ? 398 -9 don't know Sysmiss at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? at end of 2007, how many of those family members were paid for their work? 398 -9 don't know Sysmiss at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? at end of 2007, how many family members got in-kind compensation for their work? 398 -9 don't know Sysmiss at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? at end of 2007, how many of those family members were not paid for their work? 398 -9 don't know Sysmiss in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? in 2007, what % of payments made to employees were via formal non-cash payments? 398 -9 don't know Sysmiss Average educational attainment of a typical production worker Average educational attainment of a typical production worker Average educational attainment of a typical production worker Average educational attainment of a typical production worker Average educational attainment of a typical production worker SHOW CARD What is the average educational attainment of a typical production worker employed in this establishment? 150 248 -9 Don’t know 1 0-3 years of education 2 4-6 years of education 3 7-9 years of education 4 10-12 years of education 5 13 years and above of education 6 Sysmiss are you currently aware that expatriate skilled workers can be hired? are you currently aware that expatriate skilled workers can be hired? are you currently aware that expatriate skilled workers can be hired? are you currently aware that expatriate skilled workers can be hired? are you currently aware that expatriate skilled workers can be hired? Is this establishment currently aware that expatriate skilled workers can be hired? 270 128 -9 don't know 1 yes 2 no Sysmiss in fiscal year 2007, did this establishment employ expatriate skilled workers? in fiscal year 2007, did this establishment employ expatriate skilled workers? in fiscal year 2007, did this establishment employ expatriate skilled workers? in fiscal year 2007, did this establishment employ expatriate skilled workers? in fiscal year 2007, did this establishment employ expatriate skilled workers? In fiscal year 2007, did this establishment employ expatriate skilled workers? 364 34 -9 don't know 1 yes 2 no Sysmiss in fy07, was cost of an expat. skilled worker higher than nat, skilled worker? in fy07, was cost of an expat. skilled worker higher than nat, skilled worker? in fy07, was cost of an expat. skilled worker higher than nat, skilled worker? in fy07, was cost of an expat. skilled worker higher than nat, skilled worker? in fy07, was cost of an expat. skilled worker higher than nat, skilled worker? In fiscal year 2007, was the cost of hiring an expatriate skilled worker higher, the same, or lower than that of hiring a national skilled worker of the same category? 81 317 -9 don’t know 1 higher cost 2 same cost 3 lower cost Sysmiss in fy07, harder to hire expat. skilled worker higher than nat. skilled worker? in fy07, harder to hire expat. skilled worker higher than nat. skilled worker? in fy07, harder to hire expat. skilled worker higher than nat. skilled worker? in fy07, harder to hire expat. skilled worker higher than nat. skilled worker? in fy07, harder to hire expat. skilled worker higher than nat. skilled worker? In fiscal year 2007, was the procedure to hire an expatriate skilled worker more difficult, the same, or less difficult than that of hiring a national skilled worker of the same category? 81 317 -9 don’t know 1 more difficult 2 the same 3 less difficult Sysmiss formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr Over fiscal year 2007, did this establishment have formal training programs for its permanent, full-time employees? If answer is No or Don't Know then GO TO QUESTION Q.69 270 128 -9 don't know 1 yes 2 no Sysmiss % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year % permanent ft prod. employees received formal training in last fiscal year Referring to the training programs run over fiscal year 2007, what percent of permanent, full-time employees of the following categories received formal training? Production full-time permanent employees trained 52 346 -9 don't know no employees trained 2 3 4 10 15 20 25 30 35 50 60 70 75 80 90 100 Sysmiss % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year % ft non-production employees received formal training in last fiscal year Referring to the training programs run over fiscal year 2007, what percent of permanent, full-time employees of the following categories received formal training? Non-production full-time permanent employees trained 52 346 -9 don't know no employees trained 1 2 4 5 10 15 20 25 30 40 50 75 80 85 100 Sysmiss how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? how many permanent, full-time paid employees received formal training in 2007? 398 -9 don't know Sysmiss in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? in 2007, how much was spent training permanent, f-t paid employees (% of sales)? 398 -9 don't know Sysmiss over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? over fiscal year 2007, how did this establishment usually find new employees? 398 -9 don't know 1 through family/friends 2 public placement office 3 private placement office 4 public announcement/advertisement 5 school-related network 6 other Sysmiss is this establishment aware that expatriate skilled workers can be hired? is this establishment aware that expatriate skilled workers can be hired? is this establishment aware that expatriate skilled workers can be hired? is this establishment aware that expatriate skilled workers can be hired? is this establishment aware that expatriate skilled workers can be hired? 31 367 -9 don't know 1 yes 2 no Sysmiss fy07 main area of training for: managers fy07 main area of training for: managers fy07 main area of training for: managers fy07 main area of training for: managers fy07 main area of training for: managers INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 213 185 -9 don't know 1 communication 2 design 3 english/french 4 marketing 5 production technology 6 information technology 7 management quality 8 intellectual property 9 other Sysmiss fy07 main area of training for: professionals fy07 main area of training for: professionals fy07 main area of training for: professionals fy07 main area of training for: professionals fy07 main area of training for: professionals INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 213 185 -9 don't know 1 communication 2 design 3 english/french 4 marketing 5 production technology 6 information technology 7 management quality 8 intellectual property 9 other Sysmiss fy07 main area of training for: skilled production workers fy07 main area of training for: skilled production workers fy07 main area of training for: skilled production workers fy07 main area of training for: skilled production workers fy07 main area of training for: skilled production workers INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 213 185 -9 don't know 1 communication 2 design 3 english/french 4 marketing 5 production technology 6 information technology 7 management quality 8 intellectual property 9 other Sysmiss fy07 main area of training for: unskilled production workers fy07 main area of training for: unskilled production workers fy07 main area of training for: unskilled production workers fy07 main area of training for: unskilled production workers fy07 main area of training for: unskilled production workers INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 180 218 -9 don't know 1 communication 2 design 3 english/french 4 marketing 5 production technology 6 information technology 7 management quality 8 intellectual property 9 other Sysmiss fy 07 first reason why you did not invest in formal traning programmes fy 07 first reason why you did not invest in formal traning programmes fy 07 first reason why you did not invest in formal traning programmes fy 07 first reason why you did not invest in formal traning programmes fy 07 first reason why you did not invest in formal traning programmes Over fiscal year 2007, what are the main two reasons why this establishment did NOT invest in formal training programs? Training is not affordable Training is costly because trained workers leave the firm Knowledge of training techniques is lacking This establishment uses old technology Skilled workers can easily be hired from other firms Training is not necessary, what workers learned in school is sufficient This establishment is skeptical about the usefulness of training Training of workers is done on the job Other 398 -9 don't know 1 training is not affordable 2 training is costly because trained workers leave the firm 3 knowledge of training techniques is lacking 4 this establishment uses old technology 5 skilled workers can easily be hired from other firms 6 training is not necessary, what workers learned in school i 7 this establishment is skeptical about the usefulness of tra 8 training of workers is done on the job 9 other fy 07 second reason why you did not invest in formal traning programmes fy 07 second reason why you did not invest in formal traning programmes fy 07 second reason why you did not invest in formal traning programmes fy 07 second reason why you did not invest in formal traning programmes fy 07 second reason why you did not invest in formal traning programmes Over fiscal year 2007, what are the main two reasons why this establishment did NOT invest in formal training programs? Training is not affordable Training is costly because trained workers leave the firm Knowledge of training techniques is lacking This establishment uses old technology Skilled workers can easily be hired from other firms Training is not necessary, what workers learned in school is sufficient This establishment is skeptical about the usefulness of training Training of workers is done on the job Other 210 188 -9 don't know 1 training is not affordable 2 training is costly because trained workers leave the firm 3 knowledge of training techniques is lacking 4 this establishment uses old technology 5 skilled workers can easily be hired from other firms 6 training is not necessary, what workers learned in school i 7 this establishment is skeptical about the usefulness of tra 8 training of workers is done on the job 9 other Sysmiss if today you hired a new, highly skilled employee, who would get the job? if today you hired a new, highly skilled employee, who would get the job? if today you hired a new, highly skilled employee, who would get the job? if today you hired a new, highly skilled employee, who would get the job? if today you hired a new, highly skilled employee, who would get the job? INTERVIEWER: ONE ANSWER- SHOW CARD If today this establishment were to hire a new, highly skilled employee, who would most likely be the successful candidate? 398 -9 don't know 1 a recent graduate of a mauritian university 2 a recent graduate of a government sponsored training program 3 a recent graduate of a privately run training institution 4 an employee of a mauritian competitor 5 a recent graduate of a foreign university or training progra 6 an employee of a foreign competitor 7 other if today you needed specialized technical advice or services, who would you use? if today you needed specialized technical advice or services, who would you use? if today you needed specialized technical advice or services, who would you use? if today you needed specialized technical advice or services, who would you use? if today you needed specialized technical advice or services, who would you use? INTERVIEWER: ONE ANSWER- SHOW CARD If today this establishment required specialized technical advice or services for its business, whom would it most likely turn to? 398 -9 don't know 1 a mauritian university 2 a government sponsored research institute 3 an industrial association 4 a technical services permanently operating in mauritius 5 a foreign university or research institute 6 a technical services based outside mauritius 7 other 1st most important training institution to this establishment 1st most important training institution to this establishment 1st most important training institution to this establishment 1st most important training institution to this establishment 1st most important training institution to this establishment SHOW CARD If your establishment thinks that any of the training institutions listed below are currently important to its business, what would the three most important be? 398 -9 don't know 1 mauritian universities 2 mauritian colleges 3 the industrial and vocational training board (ivtb) 4 the universal ict education program (uiep) 5 national computer board (ncb) cyber caravans 6 ncb ict incubator 7 private training institutions 8 other 2nd most important training institution to this establishment 2nd most important training institution to this establishment 2nd most important training institution to this establishment 2nd most important training institution to this establishment 2nd most important training institution to this establishment SHOW CARD If your establishment thinks that any of the training institutions listed below are currently important to its business, what would the three most important be? 342 56 -9 don't know 1 mauritian universities 2 mauritian colleges 3 the industrial and vocational training board (ivtb) 4 the universal ict education program (uiep) 5 national computer board (ncb) cyber caravans 6 ncb ict incubator 7 private training institutions 8 other Sysmiss 3rd most important training institution to this establishment 3rd most important training institution to this establishment 3rd most important training institution to this establishment 3rd most important training institution to this establishment 3rd most important training institution to this establishment SHOW CARD If your establishment thinks that any of the training institutions listed below are currently important to its business, what would the three most important be? 303 95 -9 don't know 1 mauritian universities 2 mauritian colleges 3 the industrial and vocational training board (ivtb) 4 the universal ict education program (uiep) 5 national computer board (ncb) cyber caravans 6 ncb ict incubator 7 private training institutions 8 other Sysmiss how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? SHOW CARD Are labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? SHOW CARD Is an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle has current official approval/registration of name? has current official approval/registration of name? has current official approval/registration of name? has current official approval/registration of name? has current official approval/registration of name? 398 -9 don't know 1 yes 2 no Sysmiss has current official commerical registration? has current official commerical registration? has current official commerical registration? has current official commerical registration? has current official commerical registration? 398 -9 don't know 1 yes 2 no Sysmiss has current official operating/trade/business license? has current official operating/trade/business license? has current official operating/trade/business license? has current official operating/trade/business license? has current official operating/trade/business license? 398 -9 don't know 1 yes 2 no Sysmiss has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? has current official tax id no./registered with tax authorities? 398 -9 don't know 1 yes 2 no Sysmiss extent of obstacle - info needed to register extent of obstacle - info needed to register extent of obstacle - info needed to register extent of obstacle - info needed to register extent of obstacle - info needed to register 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures extent of obstacle - time to complete registration procedures 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures extent of obstacle - financial cost of completing registration procedures 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector extent of obstacle - min. capital requirements in my sector 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises extent of obstacle - financial burden of taxes on registered enterprises 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law extent of obstacle - burden of complying with tax law 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses extent of obstacle - other administrative burdens on registered businesses 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses extent of obstacle - strict labor market rules for registered businesses 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials extent of obstacle - bribes/nformal gifts needed to pay to government officials 398 -9 don't know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle Sysmiss do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? do you currently have a pre-employment health check for new employees? 398 -9 don't know 1 yes 2 no Sysmiss affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness affected in past 2yrs by: high absenteeism due to sickness 398 -9 don't know 1 yes 2 no Sysmiss affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends affected in past 2yrs by: high absenteeism as employees care for family/friends 398 -9 don't know 1 yes 2 no Sysmiss affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids affected in past 2yrs by: high absenteeism due to hiv/aids 398 -9 don't know 1 yes 2 no Sysmiss affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv affected in past 2yrs by: high absenteeism as employees care for those with hiv 398 -9 don't know 1 yes 2 no Sysmiss did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages did you undertake to prevent hiv/aids among employees? hiv prevention messages 398 -9 don't know 1 yes 2 no Sysmiss did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution did you undertake to prevent hiv/aids among employees? free condom distribution 398 -9 don't know 1 yes 2 no Sysmiss did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing did you undertake to prevent hiv/aids among employees? anonymous hiv testing 398 -9 don't know 1 yes 2 no Sysmiss in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? in 2007, how much did you spend on all aids/hiv programs and activities? 398 -9 don't know Sysmiss most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment climate that affects your operations. 2) SHOW CARD Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment. 398 -9 don’t know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport most serious obstacle - reason why most serious obstacle - reason why most serious obstacle - reason why most serious obstacle - reason why most serious obstacle - reason why Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment? Reasons why 398 Access to finance is slow Access to finance most of the time rejected Access to finance too costly Access to land is too costly Affects good functioning of the establishment,teamspirit Bad Political atmosphere Bank interest rate too high Banking system not apt for small and medium enterprise Banks are not lenient at all with small enterprises Bidding with no answer corrupt practice Bussiness could not be expanded Can't operate Cannot work without electricity is needed for computers etc Clients do not pay on time Collateral required Competitors everywhere Competitors harmful for business Competitors have lower prices Competitors not prone to the same security standard Competitors prices are not aligned to those who pax taxes Copyright Corrupt Practice still affects customers Corruption ruins business Corruption when bidding on contract Cost of production not as high as mine Cost too high Decrease sales Difficult to find / train employees Difficult to get access to land . strategic places Difficult to have access to finance due to recession Difficult to have loan Difficult to obtain a loan Difficulties for recrutment Disloyal Competition Disloyal competition Do not apply Do not have a lot of expenses and lower prices Do not pax tax and rent Don't know Electricity Electricity is important for the tools of production Electricity is primodiale for the operation of my hairdresser salon Electricity is very important Electricity too costly Employee should always be supervised Everything increases day by day Everywhere there is corruption Finance is currently a key component for the good functionning of the company For security purposes cannot open late at night For the purchase of foodstuffs and oil Foul practice in bidding for contract Handicap for work Harmful for business no profit Have to provide secure loans High interest High interest rate imposed by banks are too high High interest rates and need guarantee High rate of interest Hotels rooms less expensive I sell more it is good for the enterprise If there is no electricity the company cannot fonction Incoherent loan procedures Incompetent Informal illegal competition is a great lost in terms of money to the establishm Integration takes too much time Interest rate and bank charges too expensive Interest rate fee of 14 % too expensive Interest rate too high Interest rate too high and procedures too complicated Interest rates are too expensive on loan Interest rates too high Interest rates too high and guarantee to0 Interest too high Isn't motivative It is rather consequent It's a must Labour laws quite complicated Lack of finance Lack of finance to develop the business Lack of infrastructure Lack of infrastructures Lack of labour Land property too expensive Land sold too expensive Leasing companies are better than the banks Loan are too expensive, they ask too much garantis Lower profit Margin requirements cause problem Mauritius Revenue Authority never satisfied even if we pay value added tax of 15 Money is life More problem took one year to get permit Much money spent on security because of theft problems Much money spent on training Much more effort needed Need Training Centre for the sector Need finance to complete projets Need finance to start a business Need guarantee Need guarantee so as to get access to finance Need trained workers News laws to be implemented at the custom department No adequate formation suggested No availability of workers No comment No easy finance No production or limited No reason No reasons specified No regulations in informal sector No tax to be paid by those in the informal sector and I have to sell at the same None Not a clean building for the company Not applicable Not much options Not treated equally Our business at loss Our quality must be brilliant or if the employees are not well organised the 2 w Parallel imports Pay contracts Personnal not well known Personnel very qualify for this work Pratiques Problems related to government that is corruption Problems with customs Procedures too slow Production affected Property too costly in city centre for business Rate of interest on the loan are expensive Recruitment should be done within the industrial zone Reimbursement period too short notice Requires additional guarantees for more funding Schedule of opening and closing hours Since the company is against corruption those companies accepting corruption wil Slow Procedures Slow at times Slow procedures concerning working permits and licenses Small contractor with lower quotations Small planters are left part with their projects Take to much time for a loan to be approved Take too much time & fund to make them trained Take too much time for obtaining working permits Tax rate is too high Tax rate is very high Taxation of inputs in production The business cannot function without transport The lowest price The payments not respected by clients cause problem The raw material decrease the taxes(too many tax) Theft Thefts problems There is a lack of employees on our premises They affect any business They are here to harm each other They are not officially registered and have nothing to pay on tax and value adde They connot read Those who import directly from China To travel everywhere through the island Too much colateral Too much colateral require Too much procedures Too much tax administrations Too much time spent at customs for requirements Total dependence on electricity Training is done in the organisation but staff left the organisation later on Transport Transport cost very high Transport facilities are not well structured Unfair competition Untrained labour will lead to loss of time and money Very Slow in decision making, laws are not respected Very often customers do not honour the contracts Very slow We pay a lot to contractor to transport our employees at night When orders of products are low, this lead to financial difficulties Without electricity no production Without electricity the company cannot function as usual Without electricity the company cannot function properly Without land the business cannot operate Working permits and licences take time to be approuved absent rate among worker abusive for the employers access to finance always have to do the arrangement though the empolyees are to be blame bank interest too high before and afer budget we do not work borowing from banks are becoming more difficult by experience compared to the competitors which are not taxes of under invoicings etc cost very high difficult access to financing difficult to find qualified persons difficult to recruit qualified person dificult to obtain finance don't have a balance at work electricity is essential for the enterprise without which the enterprise can't w expense more in security finance dificulty financial cost of the company guarantee harmfull for our bussiness high competion high cost high interest high interest on loan high interest rate high rate of interest & expenses interest on loans too high interest rate too high interest too high its like a competition lack of finance for investment lack of time local government do not approuve the license easily loss time many competitiors many competitors monthly investment is important for the good going of the enterprise need finance for salaries of employees ,rent& other expenses need guarantee for loans need waranty no comment no comments no reason no reasons none not finding the adequate people not qualify worker cause a problem one needs more money to have large contract other do not have any cost and premises and don't pay VAT practic for the mercant peddler practice in bidding for contracts principal cause purchase machine and bob cat rate tax is very high slow down in the investment level stagnation of the markets system of control is very expensive take too much time textile indutry actually facing difficulty the competitors seem not to follow the rules and regulations whereas this establ the garanties for capital are exagerated theft is a major problem they have no taxes they will pose problems on sites to have good work to lose the majority detender too expensive too high interest too many breakdown too much colateral required too much competitors too much time transport is very important in the business unfair competitions we should have people formed for this type of 2 without electricity cannot work work at night and is risky work will stop 2nd most serious obstacle you face. why? 2nd most serious obstacle you face. why? 2nd most serious obstacle you face. why? 2nd most serious obstacle you face. why? 2nd most serious obstacle you face. why? SHOW CARD 2nd most serious obstacle 398 -9 don’t know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport 2nd most serious obstacle - reason why 2nd most serious obstacle - reason why 2nd most serious obstacle - reason why 2nd most serious obstacle - reason why 2nd most serious obstacle - reason why 2nd most serious obstacle Reasons why 398 Access to finance Access to finance is a must Access to finance too expensive Access to land & building too expensive for developments Affect companies profitability At times it's very difficult to have good and reliable workforce Bribe Building and location are still expensive in textile sector Builidings too expensive Business at loss Can be harmful for our business Competitors are everywhere Competitors in informal sector do not pay taxes Competitors in the informal sector do not pay taxes Competitors take over clients Complicated procedures Copyright Corruption big problem Corruption due to competitor Corruption is everywhere Cost of transport keep on increasing Decition for investment Decrease Sales Decrease profit margin Difficult access Difficult to pass by the norms on the other hand in the informal sector do it an Disloyal Competition Disloyal Competitors Disloyal competitors Disorder & theft means loss of Economic Do not apply Don't know Drugs are expensive for the public Electricity is a must Electricity too expensive for industries Everyone thinks corruption will make things to be settled faster Expensive Faces finance difficulty when the command of production nis low Finance remains a thing primodiale Frequent cuts Geographical Position Governement acts for corruption/ competiition Have to provide an adequate public 2 so that workers get easy access to freeport High absence levelamong workers High cost of fuel High tax on spare parts High taxes on imports I have to sell at the same price as thos awho ar informal Informal small share of the market Insecurity raises problem for the smooth running of the business Interest rate too high Interest rates too high It is great loss for the company It's difficult because we have to find money for our expenses Lack of financing from the government Lack of skilled employees Lacks training Laws are not made in a way so that people are accountable to their company Licenses and allowed has to reduce the price Loss of money because of corruption Loss of time and productivity Make us lose our contract Misfit formation obstructs cvonsiderably Money very high Most facilities needed at custom Much Money spent on security services Much money spent for security purposes Municipalities do not deliver licences and permits of works and most of them ar Must give commissions to have contracts Necessary to offer bribes so as to retain existing working permits Need too much guarantees so as to get easy access to finance Need training in such sector Need transport as we have to provide assistance to clients No comment No problem No reason No reasons specified Noise pollution, I would advise a PME village in order to avoid neighbourhood di None Not applicable Not easy to get loan from bank Not easy to have a loan with bank Not professionally interlectuel Not satisfactory with the dismissal of employees Not the same treatment applied to all by the customs officers Our business will be at loss Pay for contracts Practice of competitors decrease sales Problems arising from theft, crime are serious Re training in the enterprise is needed for the labour force Rent is too high and exagerate Rigid Rising price of fuel Sales tax high Security Should have more qualified workers Slow at times Slow procedures Take too much time Tariff for electricity too high Tax imposed by the Mauritius Revenue Authority is arbitrary Tax rate on diesel , electricity an gas increased considerably Taxations on second-hand cars are not quite fair The abstract sector offers of the lower prices The commercial restrictions in Europe and USA The enterprise will not be productive if the employees were untrained The financing is of primary important for the health of the company The transport is vital for employees and for delivery Theft & Crime harmful for company Theft is a major concern Thefts problems They are very strict and unpredictable This slow down the activity of the company Time and money consuming Time consuming To near to residences To start the business Too expensive Too many references of contracts , consultants seek official payments Too much political interference in the business Too much procedures to recruit expatriates Too much time spent on training of employees Too much time spent on working permits Traffic Congestion Transparency Transport congestion Transport is a major problem Transport of workers raises big problem and congestion too Transport very important Unfair competition Unfair practice in the informal sector Unpredictable laws Unreasonable claims are being made Untrained workers in screen fabric in Mauritius Waste of time Water is very imprtant We are certified ISO, we must have a qualified workforce We have too much cost to practice their price and too many register When changes occur in the government they help those having same political backg Without electricity business will not be able to function Workers Transport Workers not trained cause problem Youngsters do not want to do a blue color job access for land is too expensive airplane tarriffs cadre still too rigid cause problem competition complicity of employees and employees corrupted constraints to have a big loan corruption corruption create a big gap crime and theft could affect the abroad customers delay in work difficulties in attaining dificult to compete don't know every it changes expand the credit access expense more on security formation of worker harmfull for our bussiness high competion high interest important to the good running of the business informal sector have 40 % of the market share it does not favour productivity and self-con it is difficult to obtain finance it retards the work and once formed there will be effective work it takes time to train the workers it's even more expensive lack of competition bill lack of education lack of qualify person lateness to give permit manpower not qualify cause problem in the hotel industry more regularity need trained labour no answer no comment no comments no reason no reasons none not applicable poor quality of coaching practices of competitors,they do not pay taxes and lower their prices problem to have warranty purchase re-examine the laws slow at times targetting new market tax taxes are high on imports. This has a considerable factor on our profit marigin taxes should be lower that does not protect the local producers compared to the duty free island that would prevent us from leaving clean contracts the access of land is too expensive the competitors are increasing in that area and it's not easy for the markating the competitors buy the shares of the company in the market the workers absent handicap work theft on the shelves they do anything they don't have to pay for the cost of production thus they sell at low price this causes many problem to the enterprise too expensive too high too high taxes too many competitors too much competitions in price trade regulations in other countries prohibit us to have access to potential mar two land-to expand we can't work when there is surprise power cut when he needs some permits ,there is corruption without electricity the business cannot operate 3rd most serious obstacle you face. why? 3rd most serious obstacle you face. why? 3rd most serious obstacle you face. why? 3rd most serious obstacle you face. why? 3rd most serious obstacle you face. why? SHOW CARD 3rd most serious obstacle 398 -9 don’t know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport 3rd most serious obstacle - reason why 3rd most serious obstacle - reason why 3rd most serious obstacle - reason why 3rd most serious obstacle - reason why 3rd most serious obstacle - reason why 3rd most serious obstacle Reasons why 398 Access to finance is too expensive Access to finance too expensive Access to market Mauritius is a small island and it is not easy for trading Accessibility of land very costly All equipment used for production make use of electricity Business cannot operate without electricity Competitors cause a major problem Competitors have no responsibility Competitors lacked skill labour Competitors practice low prices and this had no impact on their profitability Competitors usually do some priviledge to the Client Corruption and competitors prices Corruption harmful for company Cost of electricity too high Cost of plane, freight is exhorbitant Cost of transport Custom laws not in favour of entrepreneur Customs regulations complicated Delay in performing Departure of employees lead to retraining Depends on electricity Difficult to have acccess to finance due to recession Disloyal competition Disturb the working environment Do not apply Do not need the required qualifications Does not pall all fakes Don't know Dont´t know Don´t know Educated workforce is a must Electricity bill is very expensive every months Electricity cost too expensive for industrie Employees transport. Too much time spend in transport Environment Equal rule & procedures does not apply Finance and interest rates too expensive Finance is a must Finance is very important Have to follow many procedures High cost of electricity High rate of funding Increase in fuel, traffic conjestion Increasing tax rates Informal Sector is a high concern in this sector Informal and illegal competitors is a great lost in terms of money to this estab Informal sector is a high concern in this sector Insecurity raises problem for the smooth running of the business at night Interest rate Interest rate of 14 % too expensive Interest rate too high Interest rates are too high Interest rates too high Interest rates too high and exaggerate penalities Invest more on security It's a danger for the company It's difficult to obtain working permits for service stations It's difficult to retain trained employees, high rate of absenteeism Keep repeating same instruction everyday Lack of skilled workers Lateness at custom Lateness in delivery Laws are not in favour of employees Loose contracts Loss of contracts and unhealthy competition Lower prices in the informal sector More transport for the after sales 2 No comment No comments No investment,no direction No problem No reason No reason given No reasons specified None Not applicable Not easy to delegate tasks Not reliable One does not feel in security with the politicians Our business at loss Our business will be at loss Plot of land too expensive Prices are more competitive in the informal sector Procedures are too complicated Procedures are too slow Road Congestion Rude competition in the informal sector Security problem and loss Should review the shift system and a 24 hour 2 Sick leves Slow down in the progress level of sites System corrompus Tax rate too high The competitors in the informal sector did unfair competition as they do not hav The interest rates of the borrowing is too expansive for the company The note is compare with other competitor who are not register to voat Theft problems They are not tax payers They do not have general expenses like the enterprise and can lower prices and m They get involved in competition without being registered formally & evade like Time consuming Too much time and steps administratives Too much deduction/ procedures Too much formalities Too much losses because of robbery Too much procedures and bureaucracy implemented Too much time taken for procedures Total dependance on electricity Traffic congestics , delivery cost Traffic congestion lead to lateness in distribution of gas oil Transport Transport Congestion Transport cost too high Transport is very important Transport problems Transport very important Unfair Competitors Unfair towards individual Unqualified staff slow work which lead to a rise in cost of labour Waste of time We don't have appropriate institute for employee When electricty is off there is loss of man power Workers without experiment are not useful Working permits and licences take too much time to get a bit too high access to the grounds and building are very useful are warned by dangerous person be victims of Vohs because of guaranted can't work without being trained cost a lot covers to have loans are too demanding crime,too much bribe delay delay in production difficult don't know due to changes which often occurs electricity is too expensive electricity is used in the closing of plastic bags finance is importatant for the investment and the correct operation of my hairdr high interest in addition to the increase rate of bank loan interest the enterprise must also in the international formal sector,it may be that they practise unfair competiti informal competitors remains a danger to the business instability or on import some manner that we can is not applicable it's normal its very important loss in marketing must form worker no answer no comment no comments no reason no reasons none not applicable not good for the country not possible to compete practic by the competitors the prices drop because they do not have expenses practice of competitors decrease sales production in quantity and quality is less takes lots of time,need to pay storage-port authority,very slow tax unfair the cost is too high the information are forged or you came across with not honest person the sector is very dependent on tax rate,if the tax rate increases,this will aff there exist competition between formal sectors. This cost us a lot of money, onc there were two burglings lately too costly and that make us increase the price and we can't export too expensive too frequent cut off too high transport for worker cause problem waste of time waste of time which is precious for production without electriicity there is no production withoutelectricity some utilities of kitchen can't use and at administration the rotation order rotation order rotation order rotation order rotation order Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment? Rotation 398 1 rotation a 2 rotation b 3 rotation c fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing fy07 % of your total annual sales came from: manufacturing READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The purpose of the following questions is to allow us to estimate the productivity of establishments like this one. Estimates are made at the aggregate level so the information you provide below will be compiled with the information from other establishments. It is important that this information be as accurate as possible. The individual data are treated as confidential - the identity of your establishment will not be revealed at any point. Please provide the following information from the financial statements of this establishment. In fiscal year 2007, what percent of this establishment's total annual sales came from the following activities: Manufacturing 150 248 -9 don't know 10 40 50 55 60 62 70 75 80 85 90 95 97 99 100 Sysmiss fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services fy07 % of your total annual sales came from: services In fiscal year 2007, what percent of this establishment's total annual sales came from the following activities: Services 150 248 -9 don't know 1 3 5 10 15 20 25 30 40 45 50 60 90 100 Sysmiss fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others fy07 % of your total annual sales came from: others In fiscal year 2007, what percent of this establishment's total annual sales came from the following activities: Other 150 248 -9 don't know 5 10 38 100 Sysmiss in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? in 2007, what % of your total revenue came from selling intermediate products? In fiscal year 2007, what percent of this establishment's total revenue came from selling intermediate products? 278 120 -9 don't know 1 2 3 5 9 10 15 20 25 30 35 40 45 50 60 65 70 75 80 90 95 100 Sysmiss total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual cost of labor (including wages, salaries, bonuses, social security payments) 398 -9 don't know 10000 12000 15234 25200 30000 35000 36000 37000 40000 60000 67500 72000 75000 80000 90000 95000 100000 116000 120000 130000 140000 150000 160000 180000 192000 200000 225000 240000 250000 260000 276000 300000 320000 336000 350000 360000 375000 380000 400000 408000 410000 420000 432000 442000 450000 455000 480000 481200 500000 520000 525000 540000 600000 637900 657000 667500 700000 720000 750000 780000 800000 840000 850000 879000 900000 960000 1000000 1080000 1100000 1200000 1230000 1275000 1300000 1380000 1400000 1500000 1680000 1800000 1900000 1950000 2000000 2200000 2400000 2500000 2600000 2700000 2764000 3000000 3100000 3400000 3500000 3600000 3640000 4000000 4129000 4500000 4800000 4900000 5000000 5200000 5400000 5600000 5700000 5800000 6000000 6900000 7000000 7017000 7140000 7200000 7553000 8000000 8100000 8400000 9000000 9210000 10000000 12000000 12100000 13000000 13500000 14000000 15000000 15600000 15840000 17000000 18000000 20000000 21000000 22000000 23000000 24000000 25000000 26000000 27000000 30000000 33000000 35000000 36000000 38000000 40000000 42000000 45000000 47000000 50000000 70000000 70625000 80000000 85000000 90000000 95000000 100000000 104000000 105000000 110000000 150000000 217000000 277000000 416000000 cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual cost of raw materials and intermediate goods used in production 150 248 -9 don't know 5000 6000 10000 12000 20000 25000 70000 84000 100000 120000 160000 200000 240000 270000 291000 300000 350000 375000 400000 480000 500000 600000 650000 660000 700000 800000 900000 1000000 1100000 1200000 1350000 1500000 1700000 2000000 2500000 2700000 2764000 3000000 4000000 4700000 5000000 5400000 6000000 6424000 6750000 7000000 7350000 9000000 10000000 12000000 14000000 15000000 17000000 18000000 18600000 24071000 25000000 26600000 35000000 36000000 58000000 60000000 80000000 100000000 120000000 144000000 200000000 204000000 240000000 250000000 270000000 400000000 500000000 893000000 Sysmiss total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr total annual cost of finished goods/materials bought to resell in last fiscal yr For fiscal year 2007, please provide the following information about this establishment: Total annual cost of finished goods/materials bought to resell 120 278 -9 don't know -7 does not apply 10000 15000 25000 30000 35000 40000 50000 120000 150000 160000 180000 200000 250000 270000 300000 400000 500000 600000 800000 860000 1000000 1200000 1300000 1400000 1500000 2000000 2500000 2900000 3000000 4000000 5000000 6000000 6500000 7000000 9000000 11000000 12000000 12900000 13000000 15000000 18000000 20000000 25000000 30000000 40000000 50000000 80000000 104000000 109000000 175000000 180000000 200000000 250000000 272000000 290000000 400000000 Sysmiss total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year total annual costs of fuel in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual costs of fuel 150 248 -9 don't know 1200 3000 7560 10000 14400 23000 25000 30000 36000 40000 45000 45360 48000 50000 60000 70000 72000 75000 80000 96000 100000 120000 140000 150000 180000 200000 275000 300000 360000 450000 500000 575000 600000 633000 672000 700000 750000 760000 1000000 1200000 1300000 1500000 1600000 2000000 2400000 2920000 3000000 4000000 5000000 5200000 6000000 7500000 10000000 15000000 19000000 24000000 36000000 50000000 64000000 Sysmiss total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual costs of electricity 398 -9 don't know 600 1000 1200 2000 3000 3600 4000 5000 6000 6400 7000 8000 8400 8500 9600 10000 12000 14000 15000 17400 18000 20000 21000 21600 22000 23500 24000 25000 30000 32000 34000 35000 36000 40000 42000 43000 44400 48000 50000 54000 60000 63780 66000 70000 72000 75000 78000 80000 84000 88000 90000 96000 100000 108000 120000 125000 132000 144000 150000 153000 156000 160000 168000 170000 175000 180000 190000 192000 195000 200000 204000 216000 225000 228000 240000 244000 250000 266000 275000 280000 300000 342000 350000 360000 400000 420000 480000 483000 500000 540000 550000 600000 650000 655000 700000 750000 800000 840000 900000 940000 960000 1000000 1080000 1200000 1210100 1300000 1320000 1330000 1500000 1524000 1800000 1900000 1950000 2000000 2100000 2400000 2500000 2900000 3000000 3500000 3600000 4000000 4800000 6000000 7000000 8000000 9000000 10000000 12000000 13000000 15000000 20000000 24000000 25000000 30000000 35000000 46000000 150000000 180000000 total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year total annual costs of communications services in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual costs of communications services 398 -9 don't know 1000 1200 1500 2000 2500 3000 3400 3500 3600 4000 4500 5000 6000 7000 7200 8000 9600 10000 12000 12500 13200 14400 15000 18000 18500 20000 22000 23000 24000 25000 28000 30000 33000 33600 34000 35000 36000 38000 40000 41000 42000 44000 45000 48000 50000 55000 60000 61000 70000 72000 73000 75000 78000 80000 84000 85000 95000 96000 100000 110000 112000 120000 125000 127000 132000 144000 150000 154000 180000 200000 207000 240000 260000 264000 275000 291000 293000 300000 325000 347000 350000 354000 360000 400000 420000 450000 483000 500000 550000 600000 720000 750000 800000 900000 930000 1000000 1500000 1700000 1750000 1800000 2000000 2400000 2500000 3000000 4000000 4800000 5000000 5280000 5400000 6000000 10000000 15000000 36000000 48000000 total annual costs of water in last fiscal year total annual costs of water in last fiscal year total annual costs of water in last fiscal year total annual costs of water in last fiscal year total annual costs of water in last fiscal year For fiscal year 2007, please provide the following information about this establishment: Total annual costs of water 150 248 -9 don't know 600 1200 2000 2400 2500 3000 3120 3600 4000 4800 5000 5500 6000 7000 7200 8000 10000 12000 13000 14000 14400 15000 18000 20000 22000 24000 25000 30000 36000 40000 44000 46000 50000 54000 60000 70000 72000 80000 100000 120000 135000 150000 180000 200000 250000 300000 350000 395000 483000 500000 700000 1000000 1500000 1600000 12000000 Sysmiss fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture fy07 total annual cost of rental of land/buildings, equipment, furniture 398 -9 don't know Sysmiss what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 398 -9 don't know -7 not in business three years ago 60000 70000 75000 90000 100000 120000 150000 175000 240000 250000 280000 300000 315000 350000 400000 450000 500000 600000 650000 700000 800000 840000 1000000 1200000 1300000 1500000 1600000 1700000 1800000 2000000 2100000 2200000 2500000 3000000 3500000 3700000 4000000 4100000 4500000 4520000 4800000 4900000 5000000 5200000 5500000 6000000 6700000 7000000 7200000 7744000 8000000 8500000 8900000 9000000 10000000 10560000 11000000 11768631 12000000 13000000 14000000 15000000 16000000 18000000 18423000 18540000 19000000 19900000 20000000 21000000 22000000 22600000 23000000 24000000 25000000 26000000 26500000 27000000 28000000 29000000 30000000 32000000 35000000 38000000 40000000 42000000 45000000 48000000 49000000 50000000 55000000 60000000 63000000 80000000 85000000 90000000 95000000 100000000 110000000 125000000 127000000 132000000 134000000 140000000 142000000 144000000 150000000 151000000 167000000 170000000 177000000 180000000 190000000 200000000 250000000 293000000 297000000 300000000 325000000 350000000 380000000 385000000 388000000 447000000 450000000 520000003 600000000 700000000 800000000 1500000000 2782200000 20000000000 average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr average monthly compensation of a production full-time worker in last fiscal yr In fiscal year 2007, what was the approximate average monthly compensation, including benefits when applicable, for a full-time production employee? 150 248 -9 don't know 1500 2000 2300 2500 3000 3500 3600 4000 4300 4500 4600 5000 6000 6500 6600 6760 7000 7200 7400 7500 7600 8000 8250 8400 8500 9000 10000 10500 11000 12000 13000 14000 15000 16000 18000 20000 23000 25000 30000 40000 49000 50000 Sysmiss net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year net book value of machinery vehicles, and equipment in last fiscal year At the end of fiscal year 2007, what was the net book value, that is the value of assets after depreciation, of the following: Machinery, vehicles, and equipment 150 248 -9 don't know 8000 9000 30000 40000 60000 100000 134819 150000 200000 250000 300000 350000 400000 475000 500000 600000 700000 800000 900000 1000000 1200000 1500000 1700000 1800000 1979000 2000000 2500000 2600000 3000000 3482000 3500000 3836000 4000000 5000000 5500000 6000000 6500000 7000000 8000000 8238000 10000000 11000000 12000000 16000000 17500000 22000000 25000000 28000000 29000000 39000000 40000000 50000000 50666000 60000000 100000000 206000000 275000000 329000000 380000000 600000000 Sysmiss net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year net book value of land and buildings in last fiscal year At the end of fiscal year 2007, what was the net book value, that is the value of assets after depreciation, of the following: Land and buildings 150 248 -9 don't know 125000 200000 300000 344000 360000 400000 480000 500000 516000 1000000 1200000 1300000 1500000 1600000 2000000 2400000 3000000 3500000 4000000 4500000 4600000 5000000 6000000 7000000 10000000 12000000 15000000 18000000 22000000 25000000 40000000 60000000 70000000 250000000 275000000 806000000 Sysmiss cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery cost for establishment to re-purchase all of its machinery Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Machinery, vehicles, and equipment 150 248 -9 don't know 6000 20000 25000 50000 60000 114000 150000 200000 230000 325000 350000 352000 400000 450000 465000 500000 550000 600000 690000 700000 750000 800000 900000 1000000 1200000 1400000 1500000 1800000 2000000 2100000 2500000 3000000 4000000 4800000 5000000 5500000 6000000 7000000 8000000 10000000 12000000 13100000 15000000 18000000 20000000 25000000 30000000 35000000 40000000 41000000 50000000 75000000 120000000 140000000 200000000 250000000 300000000 700000000 1500000000 Sysmiss cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings cost for establishment to re-purchase all of its land and buildings Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Land and buildings 150 248 -9 don't know 120000 300000 400000 480000 500000 542000 600000 750000 1000000 1200000 1400000 1500000 1600000 1650000 1800000 2000000 2500000 3000000 4000000 4500000 5000000 5500000 6000000 6100000 7000000 8000000 9000000 10000000 12000000 14500000 15000000 18000000 19500000 25000000 55000000 60000000 70000000 75000000 100000000 120000000 200000000 400000000 1500000000 Sysmiss how do you seek to improve your manufacturing process? how do you seek to improve your manufacturing process? how do you seek to improve your manufacturing process? how do you seek to improve your manufacturing process? how do you seek to improve your manufacturing process? How do you seek to improve your manufacturing process? Process improvements are made only when problems occur, and only at the intervention of management Process improvements are made periodically in meetings with staff in each department of the plant Each worker has the responsibility to expose problems and we have weekly meetings with all workers to address these problems. 398 -9 don’t know 1 process improvements are made only when problems occur, and 2 3 process improvements are made periodically in meetings with 4 5 each worker has the responsibility to expose problems and w how do you track performance? how do you track performance? how do you track performance? how do you track performance? how do you track performance? How do you track performance? Tracking is only done when we do not meet our overall business objectives. Most performance indicators are tracked regularly by managers Performance is tracked continuously and communicated to all staff 398 -9 don’t know 1 tracking is only done when we do not meet our overall busin 2 3 most performance indicators are tracked regularly by manage 4 5 performance is tracked continuously and communicated to all how do you review your performance indicators? how do you review your performance indicators? how do you review your performance indicators? how do you review your performance indicators? how do you review your performance indicators? How do you review your performance indicators? Only success or failure is noted. Performance is reviewed periodically. However clear action plans are infrequently developed based on these reviews. Performance is continuously reviewed and all aspects are followed up to ensure continuous improvement. 398 -9 don’t know 1 only success or failure is noted 2 3 performance is reviewed periodically. however clear action 4 5 performance is continuously reviewed and all aspects are fo what happens if part of your firm is not achieving the agreed results? what happens if part of your firm is not achieving the agreed results? what happens if part of your firm is not achieving the agreed results? what happens if part of your firm is not achieving the agreed results? what happens if part of your firm is not achieving the agreed results? What happens if there is a part of your establishment that is not achieving the agreed results? Failure to achieve agreed objectives does not carry any consequences. Failure to achieve agreed results is tolerated for a period before action is taken. A failure to achieve agreed targets drives retraining in identified areas of weakness or moving individuals to where their skills are appropriate. 398 -9 don’t know 1 failure to achieve agreed objectives does not carry any con 2 3 failure to achieve agreed results is tolerated for a period 4 5 a failure to achieve agreed targets drives retraining in id what kind of time scale are you looking at with your targets? what kind of time scale are you looking at with your targets? what kind of time scale are you looking at with your targets? what kind of time scale are you looking at with your targets? what kind of time scale are you looking at with your targets? What kind of time scale are you looking at with your targets? The organization has short term goals only, e.g. up to 1 year. The organization has short term and long terms goals. However they are sometimes not linked to each other. Long term goals are set first and they are translated into specific short term targets. 398 -9 don’t know 1 the organization has short term goals only, e.g. up to 1 ye 2 3 the organization has short term and long terms goals. howev 4 5 long term goals are set first and they are translated into how tough are your targets? how tough are your targets? how tough are your targets? how tough are your targets? how tough are your targets? How tough are your targets? Goals are either easy or impossible to achieve. In most areas the establishments has aggressive goals, but some department goals are either too easy or too hard. Goals are demanding in all divisions. 398 -9 don’t know 1 goals are either easy or impossible to achieve 2 3 in most areas the establishments has aggressive goals, but 4 5 goals are demanding in all divisions how does your bonus system work? how does your bonus system work? how does your bonus system work? how does your bonus system work? how does your bonus system work? How does your bonus system work? Staff is rewarded equally irrespective of performance level. This establishment has an evaluation system for each department so that each worker in the department receives the same reward. This establishment has a complex system that monitors and rewards each worker individually. 398 -9 don’t know 1 staff is rewarded equally irrespective of performance level 2 3 this establishment has an evaluation system for each depart 4 5 this establishment has a complex system that monitors and r if you had a worker who could not do his job up to standard, what would you do? if you had a worker who could not do his job up to standard, what would you do? if you had a worker who could not do his job up to standard, what would you do? if you had a worker who could not do his job up to standard, what would you do? if you had a worker who could not do his job up to standard, what would you do? If you had a worker who could not do his job up to the targeted level of performance, what would you do? Poor performers are rarely removed from their positions. Poor performers stay in a position for a few years before action is taken. Poor performers are moved out of the company or to less critical roles as soon as a weakness is identified. 398 -9 don’t know 1 poor performers are rarely removed from their positions 2 3 poor performers stay in a position for a few years before a 4 5 poor performers are moved out of the company or to less cri how do workers get promoted? how do workers get promoted? how do workers get promoted? how do workers get promoted? how do workers get promoted? How do workers get promoted? Staff is promoted primarily upon the basis of tenure. Staff is promoted upon the basis of performance. This establishment actively identifies, trains, and promotes its top performers. 398 -9 don’t know 1 staff is promoted primarily upon the basis of tenure 2 3 staff is promoted upon the basis of performance 4 5 this establishment actively identifies, trains, and promote what, if anything, do you do to try to hold on to excellent employees? what, if anything, do you do to try to hold on to excellent employees? what, if anything, do you do to try to hold on to excellent employees? what, if anything, do you do to try to hold on to excellent employees? what, if anything, do you do to try to hold on to excellent employees? What, if anything, do you do to try to hold on to excellent employees? The establishment does little to try to keep its top talent. The establishment usually works hard to keep its top talent. The establishment goes to great lengths to retain its top talent. 398 -9 don’t know 1 the establishment does little to try to keep its top talent 2 3 the establishment usually works hard to keep its top talent 4 5 the establishment goes to great lengths to retain its top t main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm main respondent's position in the firm Please complete the following information about the interviewee(s) 398 Account director Account manager Accountant Accountant of enterprise Administrative & Financial Manager Administrative Director Administrative Officer Administrative and Account manager Administrative manager Administratives and Finance Manager Assistant Director Assistant Manager Assitant manager Balkissoon Somoo Chief Accountant Chief Executive Officer Co partner Commercial director Commercial manager Conductor Consultant Contractor DIRECTOR Development Officer Direcror Directeur Director Edward Wong Finance Director Finance Manager Finance controller Finance director Financial Controller Financial Director Financial Manager Financial controller Financial director Financial manager General Director General Manager General operation and management Jean Loiseau Manager Manager and Accountant Manager corporative finance Manager/director Managing Director Managing director Marketing Executive Mr Ramjaye Ackkoloo Operations Director Owner Production director Sales Representative Secretaire et Administration Senior Partner Service Manager Stephane How Hong accountant accounting and administration officer accounts officer administration officer administrative assistant administrative manager chief executive contractor dIRECTOR director executive director finance administrator finance director finance manager finance oficer financial controller general manager manager marketing manager owner purchasing manager sale representative sales manager secretary main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: 398 -9 don’t know -8 refusal 1 less than 1 year 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 33 35 36 37 40 42 45 48 main respondent gender main respondent gender main respondent gender main respondent gender main respondent gender 398 1 male 2 female second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: second respondent position in the firm: 3 Administrative clerk Director accountant second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm 3 395 -9 don’t know -8 refusal 1 less than 1 year 7 8 Sysmiss second respondent gender second respondent gender second respondent gender second respondent gender second respondent gender THE SURVEY ENDS HERE. THANK YOU VERY MUCH FOR YOUR COOPERATION. 3 395 1 male 2 female Sysmiss can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? The World Bank might be interested in getting in touch with you to follow up on some aspects of this interview. Would you have any objection if we provide them with your contact information? 398 1 yes 2 no month month month month month Time face-to-face interview ends 398 1 4 5 6 7 9 10 11 12 day day day day day Time face-to-face interview ends 398 hour hour hour hour hour Time face-to-face interview ends 398 minutes minutes minutes minutes minutes Time face-to-face interview ends 398 perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: Truthful Somewhat truthful Not truthful 398 1 truthful 2 somewhat truthful 3 not truthful The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers 398 1 Are taken directly from establishment records 2 Are estimates computed with some precision 3 Are arbitrary and unreliable numbers interviewer comments interviewer comments interviewer comments interviewer comments interviewer comments INTERVIEWER COMMENTS (Problems occurred/extraordinary circumstances which could influence results) 326 Accountant is aware of the turnover All figures are relaible All figures are reliable All the informations given are reliable Answer without hesitation Arbitrary figures Data seems reliable Do not face any problem. The figures given do not come directly from the books o Do not hesitate to give information Does not hesitate in giving answers Don't hesited supply information Faced no problem,the figures are good and reliable Figures are not easy but honest Figures calculated precisely and seem to be sincere Figures given have been taken from the Annual Report of the Company Figures showing a true & fair view Gentle and very helpful Give answers without hesitation Give information without hesitation Give informations without hesitation Given information occurs to be reliable Given information seems to be reliable Given information seems to de reliable. Given information to be reliable Given informations seems to be reliable Good growth for the company even though there's competition and figures given ar Has fully participated Have given figures without any hesitation He gives information without hesitation He is not prepared to give information regarding finance because of MRA He was a very busy man but he cancel his work just to answer my question but som Il y a que le screen pinting,plus d'usine de confection Information was from company's record Interviewer was very cmprehensive et information given are trustworthyness It's ok Le repondant a ete tres cooperatif Manager has good knowledge regarding his past Mr Cheychoo was stressed during the interview but he managed to answer all the q Mr Soothee answered the questions as precisely as possible inspite the fact that Mrs serrolo do not occupy totally anymore the transactions of the company and co Nice respondent No Comments No Problem No commenrts No comment No comments No hesitation in answering questions No hesitation in giving information No problem No problem arise during the interview. Respondent has been cooperative & honest No problem figures given are reliable No problem reliable information No problem the number are reliable No problem-very frank and co-operative No problem.The figures were given by the finance director of the enterprise and No problems No problems - Figures are reliable No reason given Nothing has to announce Nothing to announce Nothing to imform Nothing to point out Nothing to say Pas de problem sur cet entreprise. Les chiffres donnees sont fiables Receive a warm welcome & has taken time to verify the figures. The interview was Reliable figures Reply without hesitation Respondent was cooperative and answered accurately Respondent was very friendly and coorperative Respondent was very helpful & has given us his time although he was very busy. % She was a bit sceptic about some questions Spontaneous answers Spontaneous answers and figures are relaible The Interviewee was very comprehensive & all informations supplies are thrustwor The enterprise is facing great financial difficulties when considering the figur The figures given are reliable,do not face any problem The figures were estimations and can be considered reliable The finance director has just been employed in this hotel.He do not not every ac The finance manager was kind The finance manager was very helpful The information submitted seem to be reliable The informations are very precise (exact figures) The person was very friendly and answer the questions without hesitation.He calc The respondant was very coorperative,has given iformation without any hesitation The respondent gives figures without hesitation The respondent gives reliable figures The respondent was very direct and sincere The turnover is not exact Very Welcoming Very friendly & helpful Very reluctant to give informations on annual report , financial statement and b Very sympathetic and cooperative Was very co-operative with me and he try to give accurate info as far es possibl answer without hesitation answering could not give me it saLes turnovers annuel,to telephone for informati cannot rely on figures given exact calculation and honest figure are reliable for mauritian employees survey must come in morning time gave all the informations without hesitation give all the information without hesitation give informations without hesitation had give informations without hesitation he is honest and answered spontaneously all questions he seens not to understand some questions he was a honest man, was very cooperative and the answers that he gave me was tr he was a nice person and answering all the question with pretty attention he was answering the question but was not given with precision information seem to be reliable it have stop his activities and restarted in 2006 just begin activities no comment no comments no hesitation in answering no probem no probems no problem no problem encountered no problem, the figures given can be considered reliable no problem,the respondent has fuly co-operated no problem,very nice no problem-the figures given are reliable.the establissement form parts of a big no problem. The lettres given are reliable no problems not comment nothing has to announce nothing to be noted nothing to inform nothing to say owner not allow him to reveal provide information without any hesitation respondant was very cooperative and know his file well respondants are well informed and know the oganisation very well and given all i seem to be honess the figure are reliable and there is no problem the figures are quite accurate the interviewer seem to be reticent in giving out relevant information the manger of this establishment minimise the importance of this survey although the people were very pleasnt and serviable .They answered the questions with as the respondant on behalf of other administration central was clear enough in his there is no problem to give information without hesitation too long questionaire which involve a lack of concentration from the direction a very good very nice very nice,a little bite strict very sincere in his answer very welcoming and helpful was very corperative try his maximum best to be as prestige as possible when rep this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: SUPERVISORS PLEASE ANSWER This questionnaire was completed in: One visit in face-to-face interview with one person One visit in face-to-face interview with different managers/staff Several visits If answer is 1 then STOP HERE 398 1 one visit in face-to-face interview with one person 2 one visit in face-to-face interview with different managers\ 3 several visits if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 3 395 1 1 1 if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 3 395 35 21.667 18.93 panel 2005 panel 2005 panel 2005 panel 2005 panel 2005 398 1 yes 2 no strict weights collapsed strict weights collapsed strict weights collapsed strict weights collapsed strict weights collapsed 398 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. The resulting weights are included in the variable wstrict. weak weights collapsed weak weights collapsed weak weights collapsed weak weights collapsed weak weights collapsed 398 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Weak assumption: in addition to the establishments included in strict and median assumptions, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. The resulting weights are included in the variable wweak. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. median weights collapsed median weights collapsed median weights collapsed median weights collapsed median weights collapsed 398 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. The resulting weights are included in the variable wmedian. Median weights are used for computing indicators on the www.enterprisesurveys.org website. a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 1 2 3 4 5 6 a.2 sampling region a.2 sampling region a.2 sampling region a.2 sampling region a.2 sampling region 398 centre est nord ouest port louis sud